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CallRail jobs in Atlanta, GA - 591 jobs

  • Technical Support Specialist - Tier 1

    Callrail 3.5company rating

    Callrail job in Atlanta, GA

    CallRail is seeking a motivated and customer-focused Tier 1 Technical Support Agent to join our team. In this role, you will be the first point of contact for our customers, providing initial support and troubleshooting for technical issues with the goal of successful resolution for CallRail's customers. What You'll Do Demonstrate a solid understanding of CallRail's business rules as they relate to customers and all associated transactions. Utilize CallRail technical resources to resolve customer challenges or provide troubleshooting guidance including but not limited to providing: Workflow and implementation best practices for CallRail products High-level overview of products and features Integration guidance in line with other Tier 1 agents Perform active troubleshooting or initial guided diagnostic support to confirm client support needs across all CallRail products. Provide professional, first-level technical support to customers via live interactions across all channels: phone, chat, web and email support. Adhere to Customer Support team expectations and protocols including: Properly code trouble tickets using ticket classification Guidelines Conducting each interaction with professionalism and appropriately communicating resolution and/or escalation expectations. Maintaining ACD availability to answer all incoming customer calls in the queue with appropriate opening script, customer identification, Average Talk and Wrap Up time objectives Documenting customer interactions and troubleshooting steps in our ticketing system Following escalation processes Maintain a high level of client satisfaction on assigned interaction. Contribute to the improvement of support processes and documentation. Actively participate in training classes for new products and features. What You'll Need 3-5+ years of professional experience with telephone support and troubleshooting BS in Computer Science or equivalent work experience Excellent communication and interpersonal skills Be an active contributor in a positive team environment Excellent analytical, troubleshooting and problem-solving skills Ability to work well under pressure while maintaining a professional demeanor Familiar with support tools (Excel, Google Drive, Zendesk) Basic understanding of computer hardware, software, and networking concepts. Demonstrated ability to exercise good judgment in dealing with customers' technical issues Strong problem-solving abilities Ability to work in a fast-paced environment Technical experience or aptitude with MySQL, HTML, CSS, JavaScript, REST API's, Google Analytics, Google Ads are all helpful but not required Customer service experience is a plus If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Learn more: ******************************* You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
    $37k-68k yearly est. Auto-Apply 2d ago
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  • Sales Solutions Specialist

    Callrail 3.5company rating

    Callrail job in Atlanta, GA

    The PositionAt CallRail, we empower businesses to make smarter marketing decisions through intuitive, real-time call tracking and analytics. We've recently introduced a groundbreaking AI product, Voice Assist, designed to enhance our customers' ability to drive revenue and improve customer experiences. We're looking for a strategic, customer-centric Sales Solutions Specialist to lead the charge in implementing this innovative solution.As a Sales Solutions Specialist, your primary focus will be ensuring the technical and operational success of our customers as they onboard and scale their AI voice agents. This role combines technical expertise, hands-on implementation, customer engagement, and project management. You will act as the strategic advisor and technical expert during onboarding, working closely with Product, Sales, and Customer Experience teams to ensure seamless integration and long-term success for our clients.What You'll Do Lead the technical onboarding and implementation of CallRail's Voice Assist product, including AI prompting strategies, integrations, call flows, and customized setups Serve as a primary technical contact, troubleshooting and resolving Voice Assist related customer issues for new and prospective customers Proactively identify and execute the necessary actions to ensure customer satisfaction and success with CallRail's AI Voice Agent Drive adoption and retention by articulating the value of the Voice Assist product to customers, identifying expansion opportunities, and ensuring customers achieve measurable outcomes that reinforce continued use Partner with account executives and account managers to understand client objectives and tailor solutions that align with business goals and seamlessly continue value selling conversations Collaborate with Product and Engineering teams to provide feedback on technical blockers and inform future enhancements What You'll Need 3-5 years of experience in a Sales Engineering, Solutions Engineering, Technical Implementation, or Customer Success role You possess hands-on experience with APIs, CRMs, automation tools, and SaaS architecture You have experience or deep interest in AI/ML technologies and prompt engineering. You excel in clear, effective communication and can comfortably manage both internal and external stakeholder expectations Proven ability to manage multiple concurrent projects with attention to detail and a focus on delivering value. Comfortable in a fast-paced, cross-functional environment with a passion for innovation and customer success. Nice to Have Background in AI, NLP, or data analytics solutions Experience in the martech or call analytics industry Experience working with or selling to digital marketing agencies Familiarity with CRM systems like Salesforce, HubSpot, or similar tools If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Learn more: ******************************* You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
    $30k-64k yearly est. 13d ago
  • Collision Center GM - Lead Operations & WOW Service

    Mobile Auto Solutions, LLC 4.4company rating

    Atlanta, GA job

    A leading collision repair company is seeking a General Manager for its Atlanta location. The role involves ensuring operational excellence, managing budgets, and leading a skilled team towards achieving sales and service objectives. Candidates should have post-secondary education and solid leadership experience in a repair environment. Benefits include competitive salary, health insurance, and annual paid time off. Join a diverse workplace committed to creating exceptional customer experiences. #J-18808-Ljbffr
    $57k-128k yearly est. 5d ago
  • U.S. Chief Operating Officer

    Canopy Life International 4.1company rating

    Atlanta, GA job

    Canopy Life International empowers vulnerable children from rural Kenya to become Godly, innovative leaders who create solutions and businesses that lift others out of poverty. Through a transformative boarding school experience, we cultivate leaders who think critically, act innovatively, lead with servant hearts, and remain rooted in Christ. Founded in 2015, we currently serve 50 students in grades 8, 9, and 12, as well as recent high school graduates. Location: Atlanta, GA (Hybrid) Reports to: Executive Director PURPOSE OF THE ROLE The COO ensures that Canopy Life's vision is realized through operational excellence and strategic execution. This role provides the day-to-day leadership that allows the Executive Director to focus on vision, strategy, and growth. The COO translates high-level ideas into actionable plans, ensures organizational follow-through, and fosters a culture of clarity, accountability, and sustainable impact. They are both a strategic partner and operational leader, balancing big-picture thinking with the structure needed for long-term success. IDEAL CANDIDATE The ideal candidate is a decisive, forward-thinking problem solver with a passion for turning vision into action. They are: • Highly self-managed, resilient, and adaptable in a dynamic, cross-cultural environment. • An effective communicator and trust builder who fosters team cohesion. • A strong planner and organizer who excels at executing strategy with clarity. • A conceptual thinker and continuous learner who anticipates challenges and drives innovation. • A leader of leaders, skilled in mentoring, conflict resolution, and staff development. KEY RESPONSIBILITIES Organizational Leadership & Strategy • Oversee Finance and Programs, ensuring seamless coordination. • Drive strategic planning and ensure alignment with the Executive Director's vision. • Build infrastructure and systems to support growth, including a $2M+ budget and expanded donor base. • Provide analytical insights and internal reporting to support decision-making. • Work closely with the U.S. and Kenyan boards to maintain alignment. 2. Operational Management & Compliance • Ensure adherence to policies, internal controls, and financial best practices. • Monitor progress against the strategic plan and provide regular updates to leadership. • Maintain compliance with nonprofit regulations, audits, tax filings, and reporting requirements. • Manage financial operations, including budget oversight, resource allocation, and fiscal accountability. • Oversee key leadership roles, including the Controller (Finance) and Campus Director (Kenya: programs). • HR oversight including HR policies, benefits, staff recruiting and retention. • Establish staff development plans, set performance goals, and oversee annual reviews. • Support grant reporting and operational alignment between the U.S. and Kenya. • Oversee financial planning, forecasting, and resource stewardship. • Manage financial collaboration with the Kenyan team, including wire transfers and budget reports. • Strengthen the partnership with Kenyan leadership through a Master Grant Agreement. • Represent Canopy Life externally as needed, fostering relationships with key stakeholders. QUALIFICATIONS • 5+ years of senior management experience in a high-growth organization, preferably in nonprofit leadership. • Experience in nonprofit finance, compliance, and strategic planning. • Prior work experience in Kenya or East Africa strongly preferred. • Proven ability to lead through change, mentor teams, and foster accountability. • Strong problem-solving skills, conflict resolution expertise, and cross-cultural competency. • Ability to think both strategically and tactically, ensuring seamless execution. • Passion for Canopy Life's mission and a commitment to faith-driven leadership. • Willingness to travel internationally multiple times per year. Recruitment Process To Apply, send cover letter and Resume to ******************************* #J-18808-Ljbffr
    $101k-153k yearly est. 4d ago
  • Lead Salesforce Developer

    Narvar 4.5company rating

    Atlanta, GA job

    Narvar is growing! As a Salesforce Developer, you will work on a team to adapt and develop solutions to client problems. You are incredibly detail-oriented and are constantly asking questions and seeking clarity to work more effectively. You spot opportunities for efficiency in processes and are eager to implement improvements that make everyone's lives easier. You develop insights and leverage those insights to propose solutions to client problems. You develop guides for best practices, monitor adoption, and manage training and support. You can work independently on projects and collaborate well as a team member. You are enthusiastic, professional, and confident, with a focus on customer success. Day-to-day This role requires consulting expertise, along with Salesforce configuration expertise on Sales Cloud, CPQ and Ironclad CLM, business analysis and strong communication skills. The System Developer will be responsible for (but not limited to) requirements gathering, solutioning, configuration, documentation, functional testing, and knowledge transfer. Developer will need to understand the business process and possess a broad knowledge of Salesforce CPQ and Ironclad CLM functionality and best practices in order to advise on how to fulfil requirements within the Salesforce ecosystem. Design and execute solutions that include data mapping, object modeling, page layout design, and business process workflows. Integrate, troubleshoot and fix issues between Salesforce and other Business Systems. Experience working with large-scale, complex datasets using Salesforce data tools. Provide changelogs and documentation on updates made to the platform including but not limited to user audit trails, workflow processes, reporting, and analytics. Address user questions, aggregate and prioritize user feedback, and plan and implement Salesforce enhancements based on personal expertise, user feedback, and organizational goals. Identify Salesforce problems, develop fixes, ensure full quality assurance testing, and implement solutions. Document and train staff on system best practices and processes. Review, recommend and implement new system features and updates. Required Skills Minimum 5 years of experience with Salesforce CPQ. Salesforce Certified Platform Developer (p.k.a. Salesforce Certified Platform Developer I). CLM system experience, Ironclad preferred. Proven ability to meet challenging deadlines. Strong commitment to continuous learning and adopting new technologies. Capacity to effectively support diverse teams across various time zones. Ability to maintain strong, supportive client relationships. Excellent problem‑solving and analytical skills. Demonstrated strong communication skills, both written & verbal. Nice to have Experience with tools and applications: Rocketlane, Gong, Churnzero and Zendesk, Data Cloud & Data management and data warehouse downstream impacts with CRM. Salesforce Certified App Builder. Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to skill set, education and certifications, and work location. $115,000 - $130,000 CAD Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. #J-18808-Ljbffr
    $115k-130k yearly 5d ago
  • Data Product Director

    Omaze 4.2company rating

    Atlanta, GA job

    Our roster has an opening with your name on it We are looking for a Product Director to join our Data Products team within the Data Analytics department. As a Data Platform Product Director, you will play a critical role in defining and executing the vision, strategy, and roadmap for our data platform, including our ML and AI Platforms. You will collaborate closely with cross‑functional teams, including Data Engineering, ML and AI Engineering, Data Science, Product, Engineering, and Business stakeholders, to deliver a robust and scalable data platform that meets the needs of our organization. You will be responsible for understanding market trends, identifying customer requirements, and translating them into data platform features and enhancements. This position requires strong technical knowledge, strategic thinking, and excellent communication skills. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play Collaborate with teams from all around the business to understand data challenges and opportunities Take product ownership of data platforms, including ML and AI that deliver key insights into our business, drive future business decisions, and distribute data to key services around FanDuel. Create and maintain the product roadmap, ensuring alignment with the company's strategic priorities and product vision. Lead and document requirements, in the form of user stories & acceptance criteria, prioritizing the product backlog to streamline the execution of program priorities. Monitor industry trends and emerging technologies related to data platforms and make recommendations for adoption or integration. Define and analyze key performance indicators (KPIs) to measure the success of the data platform and drive continuous improvement. Conduct product demonstrations, training, and presentations to internal teams, customers, and stakeholders. Act as a subject matter expert on data platforms, providing guidance and support to internal teams and customers. Play a key role in self‑organizing agile delivery teams. Play a key role within the PO/PM and Data communities here at FanDuel, sharing your industry's best practice and fostering a culture of knowledge sharing and cross‑skilling. THE STATS What we're looking for in our next teammate Proven experience (8-10 years) in Product Management, preferably in the data platform or big data domain. Experience working with Data Technologies like databricks, data warehouse and data pipeline technologies. Strong understanding of data management concepts, data engineering, data governance, and related technologies. Experience using SQL, Python and a variety of reporting and data visualization tools. A self‑starter able to work both autonomously with minimal supervision and collaboratively within an agile team. Track record of managing, developing and coaching team members. Strong leadership skills and the ability to influence and collaborate effectively across cross‑functional teams. Demonstrated ability to think strategically and drive results in a fast‑paced and dynamic environment. Experience working in Agile development methodologies. Experience conducting stakeholder interviews and facilitating stakeholder workshops. Translate product roadmap features into well‑defined product requirements including features, user stories, and acceptance test criteria. Drives high standards for individual accomplishment and works to meet or exceed challenging goals. High level of self‑awareness displayed and good understanding of the behavior relating to the environment. Ability to constructively challenge and question as well as actively listen. Is used to working in a fast‑paced environment, helping to provide clarity to delivery teams when priorities change. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance‑deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct‑to‑consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long‑term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable salary range for this position is $180,000- $225,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short‑term or long‑term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr
    $180k-225k yearly 4d ago
  • Senior Regulatory Expert

    Assent 4.2company rating

    Atlanta, GA job

    Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. Job Description The Senior Regulatory Expert is a recognized thought leader and subject matter expert (SME) who is responsible for driving Assent's objective of being a market leading software and services solution for a wide variety of customers and industries. This role requires a highly knowledgeable and experienced regulatory and sustainability subject matter expert to lead the development of best practices, whilst constantly influencing existing solutions and identifying business opportunities for Assent to develop new products in response to the regulatory and sustainability outlook. This role will work closely with internal teams as well as external stakeholders to provide expertise and guidance on highly complex and strategic directives that support Assent's value proposition and business goals. Key Requirements & Responsibilities Be a trusted and known subject matter expert internally and externally, demonstrating depth and breadth of knowledge in several areas of product sustainability and regulatory compliance: Specific attention to regulatory and industry objectives for product regulatory programs (e.g., environmental compliance, Ecodesign for Sustainable Products Regulation (ESPR), global PFAS regulations, RoHS, REACH, Prop 65, TSCA, other materials compliance, LCA, Environmental Product Declarations, sustainable product initiatives, etc.) Keep abreast of regulatory, sustainability and industry-led developments and identify trends through ongoing monitoring and research of global standards and regulations as well as industry group engagement; Influence regulatory and sustainability industry progress and Assent's opportunities through proactive and ongoing trade association engagement, participation in working groups, relationship-building, developing/updating standards, and supporting events as a thought leader; Engage with the Product Management team to identify opportunities for Assent to develop impactful new products and software solutions by articulating regulatory compliance and sustainability market, customer and industry perspectives and building the business case in alignment with team and Assent goals; Be a leading voice in the ongoing evolution of Assent's solution including driving the establishment of market best practices and recommendations for the adoption of best practices that complement and enhance the Assent SaaS Platform, and provide full cycle support from design to delivery; Provide ongoing expertise and guidance to internal and external stakeholders (either direct engagement or through Sales or Customer Success teams) including prospective customers to inform and support compliance efforts and goals related to both regulatory compliance and sustainability, skillfully distilling highly complex information to support meaningful dialogue across diverse audiences; Demonstrate thought leadership and support Assent's brand recognition as a trusted advisor by collaborating with marketing teams to produce external facing materials such as blog posts, white papers, webinars and sales enablement in addition to events hosted by third parties including conferences and industry group engagements; Support training programs and educational initiatives related to regulatory compliance, ESG and responsible sourcing topics Qualifications We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications, 12+ years of practical experience related to product regulatory compliance, product stewardship or sustainability, design for compliance, materials/substances compliance, chemistry, circular economy, product stewardship, LCA or similar OR practical experience managing aspects of compliance in a large manufacturing enterprise, and/or advisory roles related to risk consulting, trade association policy, or similar; Relevant post-secondary degree in Chemistry, Materials Science, Engineering, Environmental Law, Design for Environment, or similar relevant field; Understanding of manufacturing practices with experience in product design, certification and compliance, procurement, or other product or supply chain management roles is desirable; Prior background as a consultant or in an advisory capacity that has been responsible for revenue generation is considered beneficial; Strong knowledge of compliance software solutions (e.g. Assent, Source Intelligence, IntegrityNext, SAP, SAP EHS, Sphera, iPoint, Greensoft, BOMcheck, CDX, IMDS, etc) is desirable; Competency in Product Design Standards (e.g. IEC, IPC, ISO, etc) and industry-specific requirements; Experience managing strategic regulatory programs in a multinational organization that produces durable professional goods; Strong research, critical thinking and analytical skills; ability to intake, process, and interpret large quantities of complex information, including legal text, identify relevant business impact, and summarize important information for non-compliance stakeholders; Strong public speaking and presentation skills with the ability to create content and adjust messaging to adapt communication to varied audiences, supporting Sales, Marketing, and Product engagements; Excellent verbal and written communication skills in English is essential Strategic and business-minded - strong business acumen and understanding of Assent goals and value proposition, able to align efforts and priorities to broader team and organizational goals; Superb collaboration and influencing skills - able to establish strong cross-functional relationships with a diverse group of stakeholders both internal and external, inspiring trust and driving alignment; Trusted, reputable and credible subject matter expert and advisor, internally and externally; Highly motivated self-starter with proven ability to manage projects, meet deadlines, and drive results. Working Conditions Must be flexible with hours to support teams in multiple geographies; This position may require regular travel, including internationally, for team and industry events, conferences, and customers. Additional Information Life at Assent Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more. Financial Benefits: It's not all about the money - well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more. Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives. Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start. At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.
    $61k-120k yearly est. 14h ago
  • Laptop Configuration Technician (Mac and Windows)

    Tekstream Solutions 4.5company rating

    Atlanta, GA job

    TekStream Solutions is seeking a Laptop Configuration Technician with experience supporting customers with both Mac and Windows devices. This is an on-site, contract opportunity with a duration of 12 months. This team provides advanced technical support to end-users, creating knowledge documentation, and resolving issues with Windows and MacOS Computers. Job Responsibilities: Image and configure Mac and Windows devices, preparing them for delivery to staff on-campus or shipping them to a remote location Receive and perform diagnostics on returned devices for repair, diagnosis, or retirement based on business needs Monitor and respond to device configuration requests through IT Service Management system, fulfilling requests with excellent documentation and notification to end users Assist in organizing and staging laptops, chargers, adapters, documentation, and other necessary items in preparation for large-scale new hire classes of up to 70 individuals Qualifications: 5+ years Windows and Mac device configuration experience 5+ years experience supporting Mac and Windows endpoints Excellence in organizing workspace and tasks to ensure multiple devices can be configured in tandem, while limiting mis-configurations Ability to follow complex processes consistently, and provide effective feedback for challenges as they arise Certification (such as Apple, Microsoft, or CompTIA) preferred Interested and qualified candidates please apply here or send resume directly to **************************.
    $25k-33k yearly est. 3d ago
  • Autonomous Vehicle Roadside Assistance Agent - Atlanta GA- (Onsite Position)

    Taskus 3.9company rating

    Atlanta, GA job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a "Autonomous Vehicle Roadside Assistance Agent" role with TaskUs: As an Autonomous Vehicle Roadside Assistance Agent at TaskUs, you'll be the ultimate tech whisperer for self-driving cars! Imagine this: You're out and about in a company vehicle, troubleshooting robot cars, monitoring their every move, and sometimes even giving their "brains" a reboot. You'll be the hero who gets these futuristic rides back on track! But wait, there's more! You'll also be a superstar public relations rep, chatting with folks about the magic of self-driving tech and making sure passengers have a smooth, safe journey. Think of yourself as part tech expert, part customer service guru, and all-around awesome autonomous vehicle pro! Key Responsibilities: ●Proficient in basic computer troubleshooting, responsible for re-booting self-driving autonomous vehicles in service areas. ● Monitor multiple software systems with constant focus. ●Basic understanding of Android Cell phones and or Laptops to connect to other computer platforms to issue commands to restart modules and computer(s). ● Consistently demonstrate situational awareness, and understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment. ●Individuals will be waiting/driving in the service area in a company vehicle 6-8 hours a day alone or with a co-driver, 5 days a week to service self-driving autonomous vehicle computers that are operating within the market. ●Safely operates a non-autonomous vehicle while monitoring the location of a self-driving autonomous vehicle(s). ● Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. ● Comfortable riding as a passenger in a self-driving autonomous vehicle, where the driver may have little control over the vehicle's operations. ●Responsible for the safe recovery of the self-driving autonomous vehicle which includes but is not limited to parking safely behind the self-driving autonomous vehicle, setting up protection, disengaging the self-driving autonomous vehicle, and driving the vehicle to a safe location. ● Responsible for safely setting up self-driving autonomous vehicles. ● Apply safety procedures to any situation involving the rescue of a self-driving autonomous vehicle. ●Maintain TaskUs's high standard of safety, inside and outside of the vehicle ● Be the deputy for technology by communicating courteously always with management, engineers, and the public ● Capable of responding quickly to changing and potentially high-pressure environments ● Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations ● Complete daily reports and document procedures and tests ● Interact with the members of the public and educate them on self-driving technology ● Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination ● Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing ● Other duties as required Education, Licensing, and Certifications Required: ● Must be 21 years old ● High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences ● Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws (where required) ● Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Experience: ● Minimum 1 year Entry Level IT Support / Software Troubleshooting Experience ● Minimum of 2 years of experience driving on public roads. Additional experience is preferred ● Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs) ● Proficiency with using a touchscreen smartphone ● Must be able to type at least 40 adjusted wpm Skills and Knowledge Required: ● Must have good attention to detail and be able to quickly and concisely describe their thoughts ● Capable of responding quickly and simultaneously to multiple scenarios ● Adapt quickly to new and developing technology ● Cross-functional verbal and written communication and issue escalation ● Must be able to multitask multiple technologies, including communications devices and vehicle status systems ● Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month ● Excellent written and verbal communication skills; ● Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments The job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. TaskUs reserves the right to revise this job description at any time. Pre-Employment Requirements: Must submit to a drug test and background check Driving Record Pre-Employment Physical Physical Requirements: ● Occasional standing, walking, and sitting ● Long periods of sitting ● Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders ● Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl ● Must be able to occasionally lift and/or move up to 45 pounds ● Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus ● Most work is accomplished outdoors in a vehicle How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $28k-42k yearly est. Auto-Apply 11d ago
  • Event Manager | Full-Time | Macon Centreplex

    Oakview Group 3.9company rating

    Macon, GA job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Manager oversees all aspects of assigned events, from advance planning through event completion. This role is responsible for hiring, training, scheduling, and supervising event staff, as well as coordinating with building security and local public safety officials to ensure seamless operations. The Event Manager will facilitate communication between event staff and security teams, manage delegate assignments, and ensure an exceptional experience for both customers and lessees. This role pays an annual salary of $45,000-$50,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. About the Venue The Macon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team, the Macon Mayhem and sits 9,000 patrons. Family shows, concerts, trade shows, GHSA, among others, are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding, The Allman Brothers, and Little Richard. The venue hosts concerts, weddings, private galas, comedy shows, among other events, in its 2,500 seat space. The 10,000 capacity Amphitheater opened in Spring of 2024 with concerts, comedy shows, graduations, and community events. Responsibilities * Advance, plan, service, and supervise all events * Recruit, train, schedule, and supervise event & security staff * Create work schedules for event & security staff, delegate assignments, and review performance/results * Provide leadership and guidance for event personnel * Recommend and evaluate required event staffing levels * Create and distribute detailed data sheets prior to every event * Prepare and approve bi-weekly payroll for all event staff and security staff * Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives * Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials * Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed * Complete all duties with a customer service focus through teamwork & dedication to OVG's principles * Assist with the completion of pre-show event financial estimates and post-show event settlements * Assist in the preparation of building to meet the requirements of upcoming events/shows * Advise lessees on services available from independent contractors for events * Function as a liaison between users of the facility and the facility staff * Coordinate communication between building staff and show staff from load in through load out * Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction. * Maintain equipment (radios, metal detection wands, etc.) for all event and security staff * Make hospitality arrangements as needed * Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly * Review emergency planning procedures with all event staff for each event * Serve as Manager on Duty as scheduled Nonessential Functions: * Experience with AutoCAD is preferred but not required * Other duties and responsibilities as assigned Intellectual/Social, Physical Demands and Work Environment: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social Demands: * While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. * Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. * This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers. Physical Demands: While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Walking and standing for long period of time are required on event days. Must be able to lift a minimum of 30 lbs. Work Environment: The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent's location, and minimal during non-event times. Qualifications * 3-5 years of increasingly responsible experience in event management in a stadium, convention center or public assembly facility setting * Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field * Ability to communicate clearly and concisely in the English language, both orally and in writing * Strong computer skills in Microsoft Office applications, word processing, and Internet * Possession of, or ability to obtain, a valid drivers' license * Knowledge of operational characteristics of events * Ability to identify the needs of users of the facility * Knowledge of crowd management and control techniques * Knowledge of customer service practices * Knowledge of principles of supervision, scheduling, and training employees * Knowledge of fire and public safety regulations * Familiarity with terminology used in entertainment/convention/public assembly settings Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $45k-50k yearly Auto-Apply 48d ago
  • Join our Talent Community

    Callrail 3.5company rating

    Callrail job in Atlanta, GA

    The CallRail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage and learn from. Its tracking capabilities reveal the source behind every contact - from ads to keywords and campaigns - so you always know which marketing efforts are working and generating the high quality conversations you need to grow. -- At CallRail, we believe that we're only as strong as the sum of our parts. We're passionate about the customers we serve and strive to create a work environment where people can be fully present every day. And that starts with respect both inside and outside the office. Through our diversity, equity, and inclusion (DE&I) programs, we actively seek to create spaces of open communication where honesty and candor are used to push the envelope on what's possible. We view our culture as a work in progress and see every hire as an opportunity to make it better. Does this feel like a fit? Then take a look at our openings. If you're interested in joining the CallRail Team but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out when we have more openings. You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Success Manager III

    Opengov 4.4company rating

    Atlanta, GA job

    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: As a Customer Success Manager III (CSM III) at OpenGov, you will play a critical role in ensuring the success and satisfaction of our customers. You will work closely with customers to understand their unique goals, challenges, workflows, and drive product adoption. In this role, you will leverage your expertise in influencing key decision-makers and navigating complex process changes to effectively position OpenGov solutions and industry best practices. Your ultimate goal is to help customers realize maximum value from our platform, fostering long-term relationships and business growth. Responsibilities: Develop and execute comprehensive customer success strategies, aligning with company goals and objectives to drive customer adoption, retention, and expansion. Cultivate and maintain strong relationships with executive-level stakeholders within customer organizations, serving as their trusted advisor and ensuring high customer retention. Drive the development and delivery of high-impact customer success initiatives, such as business reviews, strategic account planning, and customer engagement programs such as user groups. Collaborate cross-functionally within Customer Success, Sales, Product Management, and Support teams to address customer needs, resolve issues, and drive continuous improvement. Analyze customer data, feedback, and usage metrics to identify trends, opportunities, and areas for improvement, providing actionable insights to customers and internal teams. Stay abreast of industry trends, best practices, and competitor offerings, providing insights and recommendations to inform strategic decision-making and drive customer success. Continuously assess and optimize customer success processes, workflows, and tools to enhance efficiency, scalability, and effectiveness. Requirements and Preferred Experience: Bachelor's degree in Business Administration or a related field is required; government experience is preferred. Minimum of 3 years in customer success, account management or a related role within the SaaS Industry Proven track record of managing customer relationships, driving customer satisfaction and retention, and achieving revenue growth targets. Excellent communication, presentation, and interpersonal skills, with the ability to build collaborative relationships. Strategic thinker with a customer-centric approach and a passion for delivering exceptional customer experiences. Demonstrated ability to thrive in a fast-paced, dynamic environment while effectively managing multiple priorities. Proficiency in CRM software (e.g., Salesforce, Gong) and other customer success tools. Willingness and ability to travel when required (25-30%). Compensation: $100,000 - $115,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $100K - $115K Apply for this Job
    $100k-115k yearly 3d ago
  • Product Manager, Voice Assist

    Callrail 3.5company rating

    Callrail job in Atlanta, GA

    The Position We are seeking a highly motivated and passionate Product Manager to help drive the strategy and execution of our Voice Assist AI product. This role involves defining the roadmap for an innovative AI-powered voice agent that transforms customer interactions and streamlines lead capture, qualification, and routing for small businesses and agencies. The ideal candidate will bring experience driving the end-to-end development and launch of AI-powered products. They'll be passionate about building relationships with customers, solving customer problems, and incorporating customer feedback loops into the development lifecycle. They'll have strong communication skills and experience collaborating across departments and management to deliver delightful customer experiences. What You'll Do Regularly talk to customers, define and analyze data, and be diligent in discovering relevant evolutions in technology and the marketplace Clearly define and articulate customer problems, gaps, and opportunities that will deliver the most value to the customers and the viability for the business Stay on top of AI market trends and competitive landscape Be a great partner to engineers and designers in discovering the best solutions to those problems Own your roadmap and its execution, including responsibilities like defining features, writing acceptance criteria and user stories, refining wireframes and prototypes, test plans, and release checklists. Communicate functionality and release plans internally to the stakeholders across the company Prioritize product development work for your squad and manage the backlog of features based on company priorities Define and track measures of success for your domain and report regularly on findings, learnings, and next steps Manage the daily workflow with a sprint team of engineers, QA, and designers. Do whatever your team needs to help them keep moving. Maintain constant communication with the product, engineering, CX, sales, and marketing teams. This position will function as the hub for their team's communication across the entire company. Ensure we ship incredible features and improvements that meet the timing needs of the market. What You'll Need 3+ years of experience as a Product Manager, with a strong track record of launching successful agentic AI products. (Direct experience building/managing products in the Conversational AI, Voice Technology, IVR is a plus) Deep understanding of LLMs, Natural Language Processing (NLP), and modeling prompts Demonstrated ability to drive product strategy from concept through execution in an agile environment. Exceptional communication, presentation, and storytelling skills, capable of articulating complex product concepts to diverse audiences (technical teams, executives, customers). Proficiency with product management tools (e.g., Atlassian/Jira) and analytics platforms (e.g., Looker, Pendo, FullStory). Experience with B2B SaaS models and understanding of how voice/AI solutions drive business value (e.g., cost savings, revenue generation, operational efficiency). A Bachelor's degree in Computer Science, Engineering, Business, or a related field If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Learn more: ******************************* You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
    $64k-92k yearly est. Auto-Apply 60d+ ago
  • Forward Deployed Engineer - Delivery Prediction & AI Systems

    Narvar 4.5company rating

    Atlanta, GA job

    Remote - Canada 🚀 The Role As a Forward Deployed Engineer (FDE) at Narvar, you'll combine your customer empathy and technical expertise to build predictive systems that power delivery confidence for millions of shoppers. You'll work directly with Narvar's customers, diagnosing data issues, integrating APIs, and deploying AI-driven solutions that make delivery promises smarter, faster, and more reliable. This is an ideal role if you've spent the last few years implementing or supporting complex products (ERP, analytics, SaaS platforms, etc.) and are now ready to build the systems yourself, using AI, automation, and production‑grade engineering to deliver at scale. 🧩 What You'll Do Collaborate with customer and internal teams to design, integrate, and deploy predictive models that improve delivery‑date accuracy. Build and maintain data pipelines that power real‑time insights and reporting. Use AI agents and automation to replace manual customer workflows and diagnostics. Own customer‑facing delivery performance dashboards and reporting systems. Debug integrations, latency, and data quality issues across multiple environments. Operate as both engineer and consultant, translating real‑world needs into durable, scalable systems. 🎯 Qualifications 5-8 years of experience in software engineering, implementation, or technical consulting. Strong programming fundamentals (Python preferred) and a curiosity to grow into AI/ML systems. Proven track record working directly with customers or external partners on technical deployments. Ability to debug and integrate APIs, ETL pipelines, or data mapping workflows. Familiarity with modern AI tools, LLM APIs, workflow automation, or prompt engineering. Excellent communication skills and empathy across business and engineering stakeholders. A bias for learning, iteration, and delivering measurable outcomes. Prior experience in e‑commerce, logistics, or time‑series forecasting. Hands‑on experience with AI/ML‑powered automation. Certification or coursework in data science, machine learning, or analytics. 📈 Success in 6-12 Months Deploy delivery prediction for multiple customers with measurable accuracy gains. Use AI automation to eliminate manual reporting across internal and customer teams. Grow into a subject‑matter expert on predictive delivery and operational AI. Influence product roadmap priorities based on customer feedback and live data performance. Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post‑purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post‑purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct‑to‑consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post‑purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location. $180,000 - $230,000 CAD Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. #J-18808-Ljbffr
    $64k-89k yearly est. 2d ago
  • Retail Sales Associate - Outlet Shoppes of Atlanta

    Grunt Style 4.4company rating

    Woodstock, GA job

    Requirements Required Education and Experience High School Diploma or equivalent Required Education and Experience Veteran Preferred Supervisory Responsibility None Work Environment Fast paced, high pressure at times. Must be willing to have a flexible schedule if needed by management or if the project calls for a different schedule. This role routinely uses standard office equipment such as computers, phones, and printer/copiers and credit card machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Frequently required to communicate verbally and conduct conversation in person and on phone. Frequently required to operate buttons and controls on computer and credit card machine Repeated reaching, grasping, stooping, kneeling, and crouching. Ability to lift and/or carry up to 40 pounds. Ability to climb up and down ladders as needed Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low. Position Type/Expected Hours of Work This position is part time and located at the assigned retail location Travel No travel is anticipated Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management may change duties, responsibilities, and activities any time with or without notice. EEO Statement Grunt Style provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Grunt Style complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $23k-32k yearly est. 3d ago
  • Capture Director: DoD Strategy & Proposals

    Credence LLC 3.7company rating

    Warner Robins, GA job

    A technology solutions provider is seeking a Capture Director in Warner Robins, GA, to lead strategic, data-driven pre-award activities across DoD portfolios. The ideal candidate will thrive in an analytical environment, excel at research, and have a track record of leading full lifecycle capture activities. This position offers opportunities to work in high-impact national security missions within a collaborative culture. Competitive compensation and benefits are provided. #J-18808-Ljbffr
    $114k-147k yearly est. 5d ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Augusta, GA job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago
  • Web Developer Intern

    Onestream Software 4.3company rating

    Alpharetta, GA job

    Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. This internship position will assist with content management, website coordination, and website development to enhance team workflows and site performance. They will gain hands-on experience with Sanity CMS, Digital Marketing best practices, documentation writing, and stakeholder research while supporting process improvements. Their contributions will strengthen documentation practices and streamline coordination across Digital Marketing campaigns and projects. Primary Duties and Responsibilities Learn to set up and utilize our local website dev ops stack. Write and organize effective process documentation. Learn the Sanity CMS user interface and provide supplemental support for internal requests. Learn and follow best practices for website operations. Required Education and Experience In pursuit of a bachelor's degree or graduate-level degree. Preferred Education and Experience Junior and graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship experience is nice to have but not necessarily required. Foundational skills with HTML, JavaScript, and CSS. Background education in one of the following: Digital Marketing, Frontend Web Development, website content management, and Web design. Experience with content management systems like WordPress, Sanity, Contentful, etc. Knowledge, Skills, and Abilities Collaborative team player with a positive attitude. Ability to thrive in a fast paced, highly collaborative and cross-functional team setting. Excellent written and verbal communication. Experience in Microsoft Office Suite - PowerPoint, Outlook, Excel. Knowledge of Sanity CMS and/or Next.js is a major bonus. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Hybrid #LI-AP1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-33k yearly est. 5d ago
  • Regional Director of Operations

    Apollo Behavior 3.4company rating

    Atlanta, GA job

    Job Title: Regional Director of Operations Salary: $100,000-$125,000 Reports To: VP of Clinical Operations FLSA Status: Exempt Apollo Behavior is a leading provider of center-based ABA therapy services for children with autism. We are passionate about delivering clinically excellent care while building a culture grounded in servant leadership, innovation, and compassion. Position Summary The Regional Director of Operations is a strategic and hands-on leader responsible for overseeing the clinical and operational performance of approximately 6-8 Apollo ABA centers. This role leads and supports a team of Clinical Directors and Operations Managers to ensure that every center delivers exceptional ABA therapy, fosters a thriving team culture, and meets key performance goals. The Regional Director of Operations will drive high standards in clinical care, client outcomes, team development, and operational excellence across their region. Key ResponsibilitiesLeadership & Operations Serve as the operational leader for a portfolio of Apollo Behavior centers. Oversee Clinical Directors and Operations Managers to ensure centers run efficiently and effectively. Provide coaching and mentorship to center leadership teams, with a focus on servant leadership and team culture. Promote innovation and continuous improvement in center operations and clinical practices. Clinical Excellence & Client Experience Ensure consistent delivery of high-quality, individualized ABA treatment aligned with best practices and Apollo standards. Review and monitor client progress, treatment outcomes, and program fidelity. Conduct family tours, engage prospective clients, and support center-level enrollment growth. Team Development Support staff development through mentorship, training, and ongoing feedback. Partner with Human Resources and Clinical Excellence teams to drive high engagement and retention. Foster a culture of accountability, collaboration, and compassion. Accountability Metrics Operational performance and culture ratings across assigned centers Client progress and graduation rates Clinical treatment plan effectiveness Team development, engagement, and staff retention Reporting & Collaboration Reports To: VP of Clinical Operations Key Relationships: Executive Team, Clinical Excellence Team, Client Success Team, Center Leadership Teams Qualifications 5+ years of leadership experience in ABA or healthcare operations, with multi-site responsibility preferred Demonstrated success in coaching teams, managing operational outcomes, and driving clinical quality Deep understanding of ABA clinical standards and operational workflows Strong interpersonal and communication skills with a servant leadership mindset Why Join Apollo Behavior? We are mission-driven and values-led, focused on transforming lives through excellence in care. As a Regional Director of Operations, you'll play a vital role in shaping the future of our centers, our teams, and most importantly, the families we serve. Application Process Please note, we are requiring a 30-60-90 day plan upon submission of application for this position.
    $100k-125k yearly 31d ago
  • Technical Support Manager

    Callrail 3.5company rating

    Callrail job in Atlanta, GA

    We're seeking a Technical Support Manager to join CallRail's Customer Experience team and contribute to the ongoing development of our Support organization at CallRail. In this role, you will manage a group of individual contributors responsible for providing front-line technical support for our customers and resolving client inquiries. You will also help lead the department's operations by ensuring the effective implementation of specific projects and initiatives, support team members in their day-to-day work and provide counsel to team members on how to enhance their overall skillset. A successful Technical Support Manager will understand the technical and practical aspects of CallRail products and be well-versed at trouble shooting issues. Technical Support Managers may work directly with customers and our internal Engineering counterparts on escalated issues to deliver a great customer experience. The ideal candidate is a champion for the customer, possesses leadership experience in a customer-focused support environment, and demonstrates strong problem-solving skills. What You'll Do Lead a team of Support Specialists by motivating, empowering, and providing applicable guidance to team members. Manage daily email, phone, and chat support channels to ensure the team is properly resolving to the best of our abilities, ensuring timely client responses and overseeing team responses to ensure customers receive the best possible experience from CallRail support. Develop a deep understanding of CallRail's product to provide guidance and support to team members in their day-to-day work. Manage individual performance of Specialists which includes assessing if they are meeting individual and team goals and providing resources to better perform their job duties. Act as an escalation point for team members, working with customers directly as needed to resolve issues promptly. Develop relationships with counterparts across other departments at CallRail and advocate for the best customer experience possible. Collaborate and partner with Support and Customer Experience leadership to ensure Support protocols and expectations align with overall Company direction. Manage change effectively through clear and timely communication within your team. Monitor and drive key success indicators that ensure the quality of our customer experience. What You'll Need Three or more years of relevant experience managing a customer-facing support team Superb communication, writing, and follow-up skills Strong critical thinking and analytical problem-solving skills Comfortable working with customer support tools and analytics Excellent time management and multitasking skills Confident in collaborating with cross-departmental stakeholders and product teams Demonstrated experience leading and motivating others to accomplish goals through team performance management and employee development Must be able to work evenings and weekends and handle on-call responsibilities as needed Background in technical or client support at other marketing technology companies is preferred. The CallRail Customer Experience team leverages ZenDesk; ZenDesk familiarity is preferred. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Learn more: ******************************* You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
    $69k-106k yearly est. Auto-Apply 1d ago

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