Camarena Health jobs

Job Description 2024 Registered Dental Assistant RESPONSIBLE TO: Dental Clinical Manager DEPARTMENT: Dental Back The Registered Dental Assistant provides or facilitates the provision of information needed by both patients and clinicians to ensure a smooth and well-connected patient flow. S/he also adheres to current infection control procedures “Universal Precautions.” The Registered Dental Assistant must have the ability to make the patients feel comfortable during their visit while providing effective and technically competent dental assistance to both patients and Camarena Health dental providers. EXPECTATIONS: · Arrives on time and adheres to set schedule. · To provide prompt dental support and promote a smooth patient flow · Collect and record data accurately into the patients' electronic dental record · Maintains order of exam rooms, equipment and supplies · Provide basic oral health education and information to patients · Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITES 1.0 Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Provides assistance as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members 1.1 Maintain smooth, effective patient flow by communicating room availability with other team members and dental providers. 1.2 Keep dental providers updated on any changes regarding patient flow (i.e., how many patients, type of visit, clarify unknowns, etc.). 1.3 Communicate with Dental Services Manager when help is need on the floor. 1.4 Communicate any delays or changes of schedule to front support, health educator, and dental providers. 1.5 Ensure that operatory rooms are neatly prepared and set up appropriately. 1.6 Assist providers with dental exams, dental procedures, referrals, and translations. 2.0 Focus on Patient Customer Service: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs 2.1 Listen attentively to patients' complaints and/or concerns regarding their dental visit. 2.2 Retrieve and maintain all information regarding patient (i.e., medication, update medical/dental history, allergies, etc.) into Dentrix. 2.3 Check with patients and clarify questions regarding any instructions during patient work up or patient prescriptions. 2.4 Route all patient complaints and/or grievances to site manager and/or supervisor. 2.5 Provide patients with required oral health education material including brochures and inform patients of content. 3.0 Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues. 3.1 Employees are expected to work as a team, and be flexible to work at our other facilities as needed. 3.2 Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service pods. 3.3 Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level. 3.4 Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery. 3.5 Promotes mutual respect and allows others to get their work done by limiting interruptions. 3.6 Fits in well with team, gets along well with peers. 3.7 Demonstrates integrity and honesty 3.8 Participates in health center in-services; listens to and respects others' ideas 3.9 Demonstrates good problem solving skills, offer input/ideas when generating solutions. 3.10 Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. 4.0 Focus on Support System and Materials: 4.1 Follow radiation safety guidelines and take digital x-rays per protocol. 4.2 Adhere to Universal Precautions and General Office Safety measures. 4.3 Registered Dental Assistant duties as defined in “Table of Permitted Duties.” 4.4 Inform supervisor of any maintenance needed on equipment and initiate work request. 4.5 Stock operatories with necessary dental supplies and keep all work areas clean and clutter free. 4.6 Perform Coronal Polish and Sealants as needed. 4.7 Disinfect, sterilize, and autoclave instruments according to guidelines. 4.8 Perform sterilization biological monitoring, housekeeping schedules, and maintain the logs. 4.9 Assist provider with filling out lab slips, communicate with lab, and follow up with lab cases. 4.10 Utilize computer to access and obtain patients electronic clinical chart, x-rays, appointments, patient information, and medication. 5.0 Focus on Infection control and maintenance of dental equipment: 5.1 Practices universal precaution per protocol and keeps work areas clean and clutter free 5.2 Disinfects, sterilizes, and autoclaves dental equipment according to guidelines 5.3 Cleans & disinfects rooms for next patient 5.4 Maintains daily log upkeep 5.5 Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval 6.0 Focus on Corporate Expectations/Standards: 6.1 Attends and actively participates in all meetings (e.g., team meetings, department meetings, program meetings, case management meetings, employee staff meetings) and other activities as required or assigned. 6.2 Attends workshops/seminars as necessary to increase skills and knowledge to provide effective support. 6.3 Works flexible or extended hours where necessary. 6.4 Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community. 6.5 Other work-related duties as assigned by supervisor; duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. 6.6 Maintains confidentiality and respect for information regarding patients and other team members; abides by Camarena Health Rules of Confidentiality. Minimum Requirements: Education: High School Diploma or GED Certification: Registered Dental Assistant Certificate Radiation Safety Certificate CPR/BLS Certificate Coronal Polishing Certificate Sealant Certificate Prior Experience: Minimum of one (1) year prior experience in a dental setting or externship at Camarena Health facility may be substituted for the one (1) year of prior experience. Skills: · Bilingual (English-Spanish) preferred. · Effective oral and written skills, general report writing skills. · General dental terminology and standard abbreviations used in dental notations. · Telephone courtesy; customer-service oriented. · Modern office practices and procedures including email. · Intermediate to expert user computer skills. · Highly organized. · Attention to detail and excellent follow-through on work tasks. · Demonstrated good problem-solving skills. · Able to track multiple tasks and complete promptly. · Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player.

Primary Accountability Responsible for the provision of primary care medical services in a Patient-Centered Health Home context, with a focus on access to care. Description of Primary Responsibilities: Responsible for the direct provision of primary care medical services, meeting all established productivity expectations. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis. Expected to document visits accurately utilizing appropriate templates and record relevant data to attain a diagnosis. Accountable for attaining budgeted visits. Accountable for meeting clinical care measures. Accountable for locking records in the 72-hour window. Responsible for meeting Advanced Practice Provider professional focus and goals. Provide comprehensive, continuous, and coordinated medical care for acute and chronic illness at all ages within the context of a family unit in a community setting. Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient. Management of chronic diseases and acute illness with a broad range of knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate. Advocate access to health care with a focus on structured evaluation, early intervention, and health promotion. Consult with supervising physician or other team members on cases that need further input. Works within and helps to promote the Patient-Centered Health Home model of care. Accountable for providing excellent customer service and care. Consistently behaves courteously when interacting with patients/ family members, support staff, and Network staff. Provider remains aware of wait time during the daily workflow. Responsible for providing the patient with educational materials and resources appropriate to the patient?s health literacy needs. Accountable for patient status as measured by relevant clinical quality measures. Promotes and participates in daily huddles. Incorporates the participation of ancillary health team members in managing the care of patients/families. Responsible for setting and monitoring self-management plans. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols. Completes chart and peer review responsibility in a timely manner. Assists the patient care team with performance improvement efforts, staff education, and FHCN promotion. Responsible for assisting the patient care team with performance evaluations and quality improvement. Where relevant participate in rotation of medical, physician assistant students and dental residents. Participates in Network Health Fairs and other community events. Participates in site and provider meetings in a meaningful way. Meets Network and credentialing expectations for licensure and employment. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Performance of the duties and responsibilities of the job requires the equivalent of extensive formal training as a Nurse Practitioner or Physician Assistant, including an understanding of the application of the theory and practices of the profession to the operation of the organization as part of a master?s degree (or other applicable extended training program). Technical Skills: Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents. Ability to use advanced functions of Microsoft Excel, such as to create and manage databases, including creating standardized reports, or link multiple worksheets and workbooks. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements. Licenses & Certifications: Licensed in the state of California as a Nurse Practitioner and/or licensed in the state of California as a Physician Assistant. Communications Skills: Requires employees to effectively communicate their professional opinions and extrapolations of information they collect, synthesize/analyze. Employees must determine appropriate methods of communicating information through the use of tables, graphs, charts, and other visual forms. Duties require the preparation and execution of presentations to large groups. Physical Demands: The physical demands described here in this job description represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movements to type and grasp. The employee is frequently required to stand or walk and occasionally lift and/or move up to 20 pounds. $139,369.43 - $222,991.08 + PLUS SIGNIFICANT ADDITIONAL ANNUAL EARNING POTENTIAL through outpatient productivity and quality pay, generous retention payments, shift differential pay, and extra shift pay. Sign-on bonus/relocation assistance, annual CME days and reimbursement also available. Generous health and wellness benefits and retirement packages also offered.

Physician Assistant At Livingston Community Health, we believe quality care should be accessible to everyone-no matter their ZIP code, insurance status, or spoken language. That's why we're on a mission to break down barriers to care and deliver comprehensive, compassionate, and culturally responsive services to underserved communities across California's Central Valley. We're looking for a Physician Assistant who shares our passion for equity and service-and who thrives in a supportive, team-based environment where their clinical expertise can make a lasting impact. Why Join Us? Work side-by-side with a diverse, mission-driven team of physicians, NPs, PAs, and behavioral health clinicians. Be part of a patient-centered medical home where you can deliver whole-person care, not just check boxes. Enjoy autonomy, support, and collaboration in a community-based, federally qualified health center (FQHC) setting. Choose a schedule that fits your lifestyle; 4 or 5 day workweeks, built-in administrative time (4 hours per week), and a set 1-hour lunch with a closed office. What You'll Do Provide direct patient care across all age groups and acuity levels. Perform routine and acute exams, develop treatment plans, prescribe medications, and follow up on labs and diagnostics. Collaborate with nursing, care coordination, and behavioral health teams to ensure integrated, wraparound care. Attend provider meetings and contribute to ongoing quality improvement efforts. Maintain timely and thorough documentation using our EHR system (NextGen), including task completion within 72 hours. Who You Are A California-licensed Physician Assistant (PA-C) with active DEA registration. A graduate of an accredited PA program and hold current BLS certification. Experienced in delivering primary care in a community health outpatient setting (2 years preferred). Passionate about working with diverse, underserved populations. Grounded in evidence-based medicine, with excellent clinical decision-making and communication skills. Calm under pressure and adaptable when things get unpredictable-you're the kind of provider who steps up, not back. Preferred Skills & Experience Familiarity with chronic disease management, population health, and value-based care models. Spanish-speaking proficiency (or another language spoken by our patient population) is a plus but not required. Proficient in NextGen or another EHR platform. Strong organizational skills and a collaborative mindset-you don't just work with a team, you build it up. A Day in the Life See a mix of in-person, telehealth, and same-day visits, including preventive care, sick visits, chronic care management, and follow-ups. Lean on our clinical support staff (MAs, RNs, and administrative team) to help you work at the top of your license. Spend your time focused on patient care, not insurance games-we've built systems that let providers do what they do best. If you're ready to bring high-quality care to a community that truly needs you-and to grow as a provider while doing work that matters-Apply today!

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a BH Case Manager who: The Case Manager, under the general supervision of their Clinic Manager, is responsible for the coordinating of resources and services for clients. This staff member provides case management services and assists the mental health clinician in the development and delivery of services to mentally ill individuals; participates in group and individual counseling programs; acts as an advocate for the client and creates/maintains relationships with community groups; and completes documentation in case records. Emphasis is on the interdisciplinary team approach as a problem-solving process in providing comprehensive care to clients and their families. The Case Manager shall have a committed belief in mental health care with dignity for all, and that clients have the right to mental heath care information and participation in planning their own mental heath care Essential Functions: Responsible for assisting the client to complete appropriate releases of information important to client compliance with individual plans of care. Advocates for clients when there is a problem in the service delivery system. Assists clients in identifying and correcting situations that contribute to mental health problems; performs crisis intervention counseling at a level not requiring licensure; and assist clinicians in planning the range of care needed to meet clients' needs. Responsible for maintaining assigned case load and client contacts as required by contract requirements and/or program protocols. Candidates must be culturally competent and demonstrate ability to engage with patients of the multi-cultural backgrounds, nationalities, origins and diverse sexual preferences. Visits clients regularly in their homes and in the community to assess their home situations, deliver services, and determine if other services are required. Keeps accurate, up-to-date records on clients served in accordance with system standards. Prepares and delivers oral presentations to the public regarding Clinica Sierra Vista's mental health services program. Works with other staff to develop community resources. Serves as liaison with other community agencies and schools. Develops and implements support and educational groups. Be available to translate for specific sessions, if qualified. You'll be successful with the following qualifications: Completion of a Bachelor's degree from an accredited college, or university, with a major in Psychology, Sociology, Human Services, Behavioral Science, Social Work or related field. A clean drug screen confirmation. Pass DMV background check. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Primary Accountability The Director of Quality Improvement & Risk Management is responsible for the development, implementation and monitoring of quality improvement and assurance programs and programs that identify safety and security risks associated with the environment of care for Family HealthCare Network in such a way that promotes the highest level of quality and safety in the services provided in the organization. Description of Primary Responsibilities * Provide overall management and direction to departmental/division staff. * Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. * Responsible for recommending hiring or firing and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department. * Demonstrates core leadership behaviors and team one approach. * Demonstrates a high level of emotional intelligence. * Creates a culture of accountability and excellence. * Drives execution and innovation. * Ensures division alignment with organizational culture and strategic vision. * Ensures the development and successful execution of an action plan across the assigned employee base to support the organization's strategic direction and the achievement of operational goals for assigned departments/divisions, effectively leading change when necessary. * Empower staff through effective communication and talent development. * Ensures team members of all assigned areas of responsibility are fully functional and performing at a world-class level. * Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with a training plan, including on-the-job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned. * Assists with developing assigned departmental/division budget(s) and monitors the budget to ensure expenses do not exceed the budget. * Ensures regulatory compliance for assigned departments/divisions and compliance with all workflows, policies, and procedures. * Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members. * Ensures department maintains compliance with all employees related reporting and tracking. * Responsible for overseeing the quality improvement, risk management, patient safety, patient satisfaction survey, emergency preparedness, injury and illness prevention, and infection control programs for the Network. * Ensures relevant policies are in compliance with regulatory and accrediting bodies. * Ensures reporting tracking and monitoring mechanisms are in place to ensure ongoing compliance. * Reports regularly to the appropriate committees for ongoing quality improvement and risk mitigation. * Provide expertise related to quality improvement and risk management. * Serves as a liaison and quality education resource for other departments. * Serves as or designates a delegate on both standing and ad hoc committees whose * activities related to quality improvement. * Maintains working knowledge to ensure compliance of and administratively support QI team on subject matter related to QI/QA activities, including but not limited to: * Health Resources and Services Administration (HRSA) regulation; * The Joint Commission Standards; * National Committee for Quality Assurance (NCQA) Patient-Centered Health Home certification requirements; * Meaningful Use requirements and reporting; * Federal Tort Claims Act (FTCA) coverage and other risk mitigation topics; * Emergency preparedness, and * OSHA, Title 22, and other regulatory entities. * Assists in the creation and review of QI and risk management policies and procedures annually. * Responsible for ensuring the organization meets accreditation and regulatory standards, fulfills federal and state reporting requirements and provides the highest quality care in a safe, timely, and patient-centered manner. * Responsible for FHCN policy and procedures manual and ensures an annual review. * Coordinates the development of, reviews, updates, and oversees the implementation of survey systems, audit tools, and programs that gather data and provide necessary quality-related information to Health Center staff and other teams. Examples include, but are not limited to: * Quality of clinical performance measures; * Operational efficiency measures; * Effectiveness of continuity of care; * Hazard and Safety audits; and * Tracking and analysis of risk events and their mitigation. * Responsible for maintaining insurance affairs for FHCN. * Ensures application, maintenance/renewal, and compliance with general liability, auto, property, and malpractice insurance coverage, including FTCA and gap insurance programs. * Ensures implementation and adherence to risk plans. * Ensures compliance with transportation fleet registration and certification of personnel employment eligibility. * Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Possesses specific advanced knowledge skills, including written and verbal communication skills, computational, computer, and technical skills, and mathematical knowledge acquired through the completion of a bachelor's degree program with a recognized major or a comparable level of business/industry acumen. * Performance of the job's duties and responsibilities requires the equivalent of formal training in quality improvement analytics, usually in the form of a major involving health care or other analytics or as part of a bachelor's degree program. * Minimum of six (6) years of leadership experience or seven (7) years of progressively greater responsibility, including significant contributions to projects and initiatives that demonstrate leadership skills. * Knowledge of regulatory requirements, including HIPAA, Title 22, CDPH, and OSHA, and accreditation processes of the Joint Commission preferred. Technical Skills: * Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents. * Ability to use advanced functions of Microsoft Excel, such as creating and managing databases, including creating standardized reports or linking multiple worksheets and workbooks. * Ability to develop sophisticated presentations in Microsoft PowerPoint, including embedded objects, transitions, and other elements. Licenses & Certifications: Risk Management certification must be completed within the first year of employment through organizations such as the American Society for Healthcare Risk Management (ASHRM), California Primary Care Association (CPCA), or certification from another accredited agency may be considered. Communications Skills: * Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. * Responsible for resolving conflicts arising from disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities. * Compiles, analyzes and prepares information in effective written form, including correspondence, reports, articles, or other documentation. * Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movements to type and grasp. The employee is frequently required to stand or walk and must occasionally lift and/or move up to 20 pounds. Pay Scale: Min Salary Rate: $111,597.05 Max Salary Rate: $178,555.28

A successful Director of Behavioral Health must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health deliver the best quality of care and excellent service to our patients and their families. The Director of Behavioral Health provides strategic and operational leadership for the behavioral health programs across all clinic locations. This position is responsible for developing, implementing, and overseeing integrated behavioral health services that promote high-quality, patient-centered care. The Director ensures clinical excellence, regulatory compliance, and alignment with organizational goals while fostering collaboration among behavioral health providers, medical staff, and administrative teams. Key responsibilities include managing clinical operations, supervising licensed behavioral health professionals, mentoring and developing MSW students, developing policies and procedures, overseeing program budgets and grants, and ensuring adherence to state and federal regulations. The Director also leads quality improvement initiatives, promotes evidence-based practices, and drives efforts to expand access to behavioral health services within the organization's multi-site framework. Essential Functions, Duties, and Responsibilities This role requires a strong background in behavioral health administration, program development, and integrated care delivery. The ideal candidate demonstrates exceptional leadership, communication, and problem-solving skills, with the ability to build cohesive teams and partnerships across disciplines and locations. Leadership and Strategy * Develops and implements the strategic vision for behavioral health services across all clinic locations. * Provides leadership and guidance to behavioral health providers, support staff, and program managers. * Provide professional guidance, clinical supervision, and real-world learning opportunities to Master of Social Work (MSW) students. Providing professional development, ensuring they gain competence in serving a diverse population. * Collaborates with executive leadership to integrate behavioral health into overall clinical operations and organizational goals. Program Management * Designs, implements, and evaluates behavioral health programs to ensure quality, accessibility, and efficiency. * Establishes policies, procedures, and best practices that promote consistent service delivery across all sites. * Monitors program performance, client outcomes, and compliance with all regulatory and accreditation standards. Clinical Oversight * Oversees clinical supervision and supports adherence to evidence-based treatment modalities. * Ensures appropriate credentialing, training, and continuing education for behavioral health staff. * Reviews and approves clinical protocols and documentation standards to ensure quality of care. Compliance and Quality Improvement * Ensures all behavioral health programs comply with federal, state, and local regulations, as well as internal policies. * Leads quality improvement initiatives to enhance patient outcomes and operational efficiency. * Responds to audits, accreditation reviews, and corrective action plans as required. Financial and Operational Management * Oversight of budgets for behavioral health programs and services. * Monitors performance and resource allocation to ensure sustainability. * Identifies opportunities for funding, grants, and partnerships to expand behavioral health offerings. * Oversight of any grant allocation and funding requirements. Collaboration and Integration * Partners with medical, nursing, and administrative leaders to deliver integrated, multidisciplinary care. * Promotes communication and collaboration between behavioral health and primary care teams. * Represents behavioral health services in organizational meetings and community partnerships. Patient and Community Engagement * Ensures patient-centered care that is culturally sensitive and trauma-informed. * Engages with community partners to promote mental health awareness and access to services. * Addresses patient concerns and feedback to continuously improve service delivery. Operational Support * Supports the overall needs of the organization by working flexible or extended hours when necessary. * Demonstrates competence with the mission, vision, and values of the organization. * Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing. * Maintains confidentiality and respect for all sensitive information. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. * Contributes as part of the leadership team by promoting positive staff interactions and maintaining open communication with other programs and departments. * Attends and actively participates in all meetings (e.g., department meetings, program meetings, staff meetings) and other activities as required or assigned. Education, Knowledge, Skills, and Abilities Education and Experience * Master's degree in Social Work from an accredited program. A doctoral degree is preferred from an accredited program. * Minimum 3-5 years of behavioral health experience in a leadership role. Preferred Qualifications * Demonstrated experience overseeing behavioral health at a multi-site clinic setting. * Experience in Federally Qualified Health Centers or other underserved settings. * Leadership and supervisory experience with multi-disciplinary teams and support staff. License/Certification * Must be a Licensed Clinical Social Worker (LCSW) in the State of California in good standing. A licensed Clinical Psychologist (Ph.D.) in the State of California is preferred. * Basic Life Support (BLS) Certification from the AHA. * Possess a valid driver's license Knowledge, Skills, and Abilities * Bilingual (Spanish/English) preferred. * Ability to work on-site 80% of the time, minimum. * Comprehensive understanding of behavioral health principles, evidence-based practices, and integrated care models. * Strong knowledge of federal, state, and local regulations governing behavioral health services, including HIPAA and confidentiality standards. * Familiarity with healthcare administration, budget management, and program development within a multisite or community health setting. * Understanding of clinical supervision requirements, credentialing standards, and professional scope of practice for behavioral health providers. * Knowledge of data analytics, outcome measurement, and quality improvement methodologies. * Strategic planning and program development skills to expand and enhance behavioral health services across multiple locations. * Strong leadership and team management skills with the ability to inspire, coach, and evaluate multidisciplinary staff. * Proficiency in electronic health record (EHR) systems and data-driven decision-making tools. * Effective conflict resolution, negotiation, and problem-solving skills. * Ability to balance clinical oversight with administrative responsibilities in a complex, multisite environment. * Ability to foster collaboration between behavioral health and medical departments to ensure integrated, patient-centered care. * Ability to adapt to changing regulations, patient needs, and organizational priorities. * Ability to maintain confidentiality, exercise sound judgment, and uphold professional ethics in all aspects of leadership. * Ability to build and maintain partnerships with community organizations, payers, and external stakeholders.

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Nutrition Educator I who: The Nutrition Educator is a member of the nutrition education team. The Nutrition Educator conducts nutrition education services in the context of a program to reduce the risk associated with nutritional deficiencies in the population they serve. The Nutrition Educator works under the leadership of the Dietitian Supervisor or Nutritionist Supervisor. Essential Functions: 1. Provides quality customer service to clients and team members with an attitude of helpfulness, dignity and respect. 2. Greets clients and provides general information about WIC and Clinica Sierra Vista services. 3. Obtains nutrition and diet histories of low-risk participants according to established procedures. 4. Weighs and measures participants according to established protocols. 5. Provides education and support of breastfeeding and promote a breastfeeding friendly environment. 6. Identifies patient needs and provide necessary referrals. 7. Schedules appointments and issues WIC food benefits. 8. Screens clients for WIC eligibility, counsel and refer participants as needed. 9. Documents pertinent information in the WIC Program's Integrated Statewide Information System. WIC Wise system. 10. Participates in case reviews, staff meetings, and program planning as needed. 11. For non-WIC encounters, documents and submits the required billing documents for reimbursement and screens referrals in Electric Health Records. 12. Participate in community outreach and promotional activities. 13. Complies with established Clinica Sierra Vista and WIC policies. 14. Maintains confidentiality and security at all times. 15. Upholds the mission of Clinica Sierra Vista and the WIC Program. 16. Performs other work duties as required. You'll be successful with the following qualifications: 1. High School Diploma or completion of GED. 2. Certified as a Lactation Educator, desirable. 3. Previous nutrient counseling experience desirable. 4. Basic computer skills. 5. Valid California driver's license and current automobile insurance. 6. Precise and conscientious about details. 7. Excellent Communication Skills. 8. Ability to handle multiple tasks well. 9. Ability to work well independently and with others. 10. Bilingual ability (English/Spanish) required. 11. Experience or desire to work with low-income families. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Medical Support Specialist RESPONSIBLE TO: Health Center Manager DEPARTMENT : Front/Back Support SUMMARY: The Medical Support Specialist shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing excellent customer service and technical competent nursing assistance to both patients and Camarena Health clinical providers. The Medical Support Specialist facilitates the patients access to the point of service delivery, so all patients can be seen within the expected time and schedule. Prepared to enroll or renew registration; the timeliness of work directly supports responsiveness to patients, including visit redesign and well-paced patient flow. This team member facilitates the provision of information needed by both patients and clinicians in addition to recording and updating medical histories, patient contact information, scheduling patients and performing standard care procedure. The Medical Support Specialist reports to the Health Center Manager. EXPECTATIONS: Arrives on time and adheres to set schedule Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies Provides basic education and information to patients, making sure patients' questions are answered. Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with Health Center Manager and all staff Works flexible or extended hours where necessary Participates in health center in-services, by listening and respecting others' ideas Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community. Basic computer skills, attention to detail, and organizational skills. Abides by Rules of Confidentiality Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITES 1. Focus on Patients: Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs. Properly identifies patients' and listens attentively to patients' visit complaints, record all data accurately and with the highest quality (e.g. medication, last menstrual period, birth control method) in the Electronic Health Records computer system. Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time. Collecting and documenting patients' basic health information, including height, weight, and vital signs for providers during examinations. Answering phone calls and email and delivering messages to staff members. Assumes the role of a Health Coach by interviewing each patient, as determined by the care team, to establish self-management goals, provides educational needs concerning self-care and disease management and pre and post visit care. Utilizes evidence-based Health Education Guidelines during each session Ensures exam rooms are neat and set up appropriately for each patient exam. Performs specimen collection, preparation and maintains required logs Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines. Medical Support Specialist takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation. Discharge patients smoothly from back office areas and checks for any last minute questions. Makes return appointments as appropriate. Relieves patients' stress and anxiety with clear information Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions. Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.” 2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members. Uses software locator consistently when rooming patients and uses scheduler to flow them out Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed Maintains open communication with other team members, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary. Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork). 3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers. Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out). Helps the providers maintain pace by keeping them informed of patients that are ready. Prepares and sets up patients for exams according to providers' expectations Forewarns clinicians of possible complicated visits. Assists providers when assistance is needed (i.e., chaperoning, translation, etc.) Helps patients by providing basic knowledge of types of services provided by outside facilities. 4. Focus on Intake Facilitation: Greets patients and directs to appropriate exam room or registration window. Educates clients on the services provided by the clinic and the programs available that help with the cost for health services Assures and/or completes enrollment and verifies all financial coverage's emphasizing third party enrollment and including any discount programs available through the health center Focuses on both general and financial intake of patients; accurately inputs personal and financial data into computer (e.g. family composition, Medi-Cal, financial coverage) Performs income eligibility analysis for patients to determine sliding fee eligibility and/or adjustments. Obtains signatures necessary for completion of patient registration Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services; Maintains communication with medical support staff regarding status of waiting patients and keeps all waiting patients informed of their status and projected time of service delivery Correct registration errors & assist other team members with patients as necessary. Maintains distribution of patient surveys concerning clinic services. Focus on Scheduling and Collecting/Submitting Payments: Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs Coordinates clinician schedules to maximize appointment availability with patients concerning rescheduling reasons and alternatives Coordinates assembling and pre-mailing of registration and welcoming packets for new patients Submits daily patient flow counts to designated staff Collects appropriate payment according to standards Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, leave precise messages on who to call back) Maintains good open communication with Supervisor and staff. Communicates any delays or changes of schedule to Front Support, and Clinicians Communicates room availability with each other, including providers Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, EHR inbox, etc.) As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol. Maintains good rapport with outside doctor offices and facilities Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff member, and Clinician. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care. Focus on Teamwork: Shows consideration through consistent participation: ready at work on time and consistently prepared. Fully and clearly discloses key information to any team member in order to facilitate getting work done, problems solved, decisions made, etc. Maintains confidentiality in essential matters; such as patient information, and personal issues. Staff are expected to work as a team, and be flexible to work at other facilities as needed. Works flexible or extended hours where necessary Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites. Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level. Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery. Promotes mutual respect and allows others to get their work done by limiting interruptions. Fits in well with team, gets along well with peers. Demonstrates integrity and honesty Participates in health center in-services; listens to and respects others' ideas Demonstrates good problem-solving skills, offer input/ideas when generating solutions. Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. Participates in daily huddles (See 4.8 above) Focus on Infection control and maintenance of medical equipment: practices universal precaution per protocol and keeps work areas clean and clutter free Disinfects, sterilizes, and autoclaves medical equipment according to guidelines Cleans & disinfects rooms for next patient Maintains daily log upkeep (dx test machines, refrigerator, etc.) Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval Minimum Requirements: Education: High School Diploma or GED Certification as Medical Assistant or prior experience CCMA Certification or equivalent preferred Prior Experience: Previous experience in a health care setting as a Medical Assistant preferred Skills: Bilingual (English/ Spanish) preferred Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player Flexible: learns to function at all facilities Demonstrated good problem-solving skills Demonstrates or develops intermediate computer skills Telephone courtesy Customer-service oriented Proficient with modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks with perseverance and patience Physical Requirements: Must be able to move up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

The Health Center Supervisor is responsible for the direct supervision of staff members and daily operations of the health center. Description of Primary Responsibilities * Provides supervision to departmental staff * Demonstrates successful leadership by selecting and building talent. * Responsible for performance management of assigned staff, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions. * Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned staff or any other change status of assigned staff. * Demonstrates core leadership behaviors and team one approach. * Responsible for communicating with staff. * Builds a successful team and aligns team performance. * Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training to develop employees and provides/arranges for remediation when necessary. * Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. On a daily basis, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. * Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. * Recommends workflow and procedure changes based on observations from the floor. * Assists manager in ensuring department expenses stay within budget. * Maintains compliance with all employee related reporting and tracking. * In collaboration with Manager, develops, implements and tracks operational plans to improve and meet health center performance goals. * Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager and implements strategies for improving customer service, patient throughput and patient flow. * Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. * Ensures insurance eligibility verification is completed through appropriate verification source. * Understands and is able to perform legal documentation and chart completion according to policy and procedures. * Completes periodic chart audits to ensure the Health Center remains audit ready. * Conducts health center rounding to ensure customer service is at its highest level and team rapport and compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines. * Completes the Health Center Checklist and follows up on outstanding issues. * Responsible for handling patient complaints. * Assists the patient and develops solutions to problems. * Collaborates with other department supervisors when needed to resolve patient issues. * Responsible for ensuring all relevant logs are properly maintained. * Ensures sterilization, medication, AIC, crash cart, OC for glucose, refrigerator, and oxygen tank logs are accurately maintained. * Ensures supplies, medication, forms and equipment are ordered and in stock. * Participates and assists with facilitating staff meetings. * Assists in facilitating efficient patient flow by coordinating the front and back office and ancillary services throughout the health center. * Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. * Ensures appointment schedules are maximized and spread throughout the shift. * Ensures that staff follows operational workflows related to registration, eligibility, copay collections, vitals, referrals and clinical procedures. * Prepares and posts staff schedules at least one month in advance. * Administer the initial and annual skills/competency assessments. * Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Associates Degree program with a recognized major or comparable experience, and; * Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Technical Skills: * Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. * Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. * Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements. Licenses & Certifications: * Requires Medical Assistant/LVN Certification at locations without a Floor Supervisor. Communications Skills: * Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze. * Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. * Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation. * Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Youth Advisor-AFS who: The youth advisor has an integral role in the AFS department, specifically in the Adolescent Family Life Program. The part-time youth advisor works 10 hours per week and is responsible for providing youth input for program implementation, including participation in local stakeholder meetings, MCAH/funder meetings, community outreach events, supporting program quality assurance efforts, and engaging AFLP participants in the program. The youth advisor may help with recruitment efforts, data collection, and event planning. Essential Functions: 1. Shadow case managers and/or supervisor on participant visits to connect with program youth 2. Greet participants and engage in a friendly, positive tone 3. Participate with other AFLP staff in community and agency meetings and events 4. Participate in monthly MCAH meetings 5. Participate in the AFLP quality process 6. Comply with and support Clinica Sierra Vista and AFS policies and procedures 7. Maintain confidentiality and security of client data at all times 8. Reasonable and predictable in person attendance. 9. Other duties as assigned Education, Experience, and Skills Required: 1. Recent high school graduate 2. Expectant or parenting 3. Current or former AFLP participant strongly preferred 4. English/Spanish bilingual strongly preferred 5. Flexible schedule for events and meetings 6. Friendly, helpful attitude Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Primary Accountability The Optometry Assistant - Back Office is responsible for supporting the Optometrist with both clinical and administrative duties throughout the optometry patient visit. Description of Primary Responsibilities Supports and monitors patient flow in the back office. Scrubs appointments in advance to ensure necessary information is available for patient visit. Assists in the distribution of patients, including walk-ins. Keeps patients informed of wait times and ensures patients are properly flowed in system. Schedules patient appointments. Follows-up on “no-show” appointments and ensures messages and requests are responded to accordingly. Understands general front office workflows and is able to step in to support the front office when needed. Performs various aspects of patient visit. Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories. Obtains vital signs and patient data. Initiates the follow-up of specialty care referrals and services per policy. Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls. Completes necessary clinical forms required for patient visit such as patient assistance programs and Staying Healthy Assessment forms. Maintains continuous communication within the patient care team. Performs important medical tests on patients. Prepares patient for vision examination Assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field. Scans relevant documents into the electronic health record system. Performs documentation in the patient's electronic health record according to policy and training. Prepares and stocks exam rooms/lab and monitors inventory for adequate supply. Conducts weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment. Instructs patient in care and use of glasses or contact lenses. Assists patient in frame selection, adjusts and repairs glasses, and modifies contact lenses. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program. Two years of Optometry experience preferred. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally bend waist, twist waist, squat, climb, kneel, reach above shoulder height as well as below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Whether you are looking for a new career or grow an existing one, Clinica Sierra Vista is committed to the future of our employees. We believe in order to be the best, we must take care of our people, because that is the right thing to do. Base salary (Commensurate with experience). Health, Vision, and Dental Insurance for provider and family. Paid CME. Loan repayment through the NHSC. Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Retail Pharmacist who: The pharmacy at Clinica Sierra Vista dispenses drugs, chemicals, pharmaceuticals and narcotics on orders of a physician. It is responsible for filling and labeling all drug containers in compliance with specifications; purchase and storage of drugs, chemicals, and pharmaceutical preparations; and periodic inspection of pharmaceutical supplies in nursing stations. The pharmacy retains responsibility for establishing specifications of materials to be purchased and maintains an accurate, complete record of all medications prescribed and dispensed for each patient served by the clinic. In view of the clinics team practice model, the pharmacist is to play a key role in health care delivery. (S)he will serve as a consultant to the team in matters related to his/her areas of expertise and will share patient care responsibilities (i.e. especially in-patient education, explanations of drug therapy and health status monitoring on maintenance therapies). Essential Functions: Directs and coordinates all pharmacy activities. Supervises and coordinates activities of personnel in the pharmacy. Initiates, develops and carries out rules and regulations pertaining administrative and professional policies of the department. Maintains drug formulary and encourages the use of the formulary systems, whereby the clinic will eliminate duplications, have a lower drug inventory and allow for quantity purchasing. Serves as drug consultant to the medical staff so that a program of drug usage will be developed to insure that patients receive the best care and protection possible. Supervise inventory of pharmacy stock periodically. Stores all drugs under proper conditions and in compliance with regulations of the Bureau of Narcotics and Dangerous Drugs. Places orders with salesmen or drug wholesalers, verifies receipt of merchandise and approves bills for payment by Accounting. Maintains sources of information of preparations, standard compendia on pharmaceuticals, reference texts and journals. Consults with and advises medical staff concerning information obtained on medications, such as warnings issued on drugs currently on the market, incompatibility of certain drugs or contraindications of drugs or other pharmaceuticals. Establishes and maintains systems of records and bookkeeping in accordance with the clinic's policy for recording patient's charges for prescriptions and pharmaceutical supplies and for maintaining adequate controls over requisitioning and dispensing of all pharmaceutical supplies and for maintaining adequate controls over requisitioning and dispensing of all pharmaceutical supplies. Keeps on file all controlled drug invoices. Compounds and dispenses medications to fill prescriptions and medications, warning of possible side effects, contraindications. Educates patient in regards to his/her therapy, and monitors each patient's drug therapy. Provides in-service education of Clinica personnel regarding pharmacology, clinical pharmacy, therapeutics and related topics. Should be available to the community for educational projects regarding drugs. You will be successful with the following qualifications: Graduation from an accredited school of pharmacy. Must have a California license, Doctor of Pharmacology degree preferable, though not required. Three (3) years experience as a practicing clinical pharmacist preferable. Bilingual (Spanish-English) in reading, writing, and speaking preferable. Ability to work well with other people See attached for full job description, duties and requirements. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

A successful Clinic Services Manager (CSM) must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health (LCH) deliver the best quality of care and excellent service to our patients and their families. The Clinic Services Manager (CSM) is a mission-driven operational leader responsible for the overall performance, coordination, and management of daily operations at one or more primary care clinics within Livingston Community Health (LCH). The CSM ensures the delivery of high-quality, patient-centered care by providing administrative oversight, optimizing workflows, leading multidisciplinary teams, and maintaining compliance with all regulatory standards. The CSM directly supervises the assigned Assistant Clinic Services Manager (ACSM) and provides direct oversight of the front and back office staff. Provides administrative oversight of all providers and service lines operating at the site(s), while collaborating closely with clinical leadership (CMO, Dental Director, BH Director, etc.) on clinical matters. Essential Functions, Duties, and Responsibilities Operational Leadership * Oversee day-to-day operations of assigned clinic(s) ensuring efficiency, access, and patient satisfaction. * Manage staffing levels, scheduling, time-off requests, productivity, and daily patient flow. * Lead regular site team meetings, daily huddles, and performance improvement discussions. * Conduct routine site rounds to assess clinic readiness, safety, and operational consistency. * Ensure facilities, equipment, and supplies are well maintained and operational. * Supports the overall needs of the organization by working flexible or extended hours when necessary. * Demonstrates competence with the mission, vision, and values of the organization in providing quality services to the community. * Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing. * Maintains confidentiality and respect for all sensitive information. * Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH. * Contributes as part of the leadership team by promoting positive staff interactions and maintaining open communication with other programs and departments. * Attends and actively participates in all meetings (e.g., department meetings, program meetings, staff meetings) and other activities as required or assigned. People Leadership * Provide direct supervision, coaching, and performance evaluations to site supervisors, medical assistants, and other frontline staff. * Partner with clinical leadership to support provider onboarding, orientation, and performance planning. * Address employee relations issues in collaboration with HR. * Foster a positive, collaborative, and accountable workplace culture. Quality and Compliance * Monitor and drive performance on clinical quality metrics (UDS, HEDIS, internal benchmarks). * Ensure compliance with HRSA, FTCA, HIPAA, OSHA, CLIA, and all relevant state/federal regulations. * Prepare for and participate in internal and external audits or inspections. * Oversee required staff trainings, license renewals, and policy adherence. Patient Experience and Community Engagement * Serve as the escalation point for operational issues affecting patient care or access. * Respond to patient complaints, grievances, and incident reports promptly and professionally. * Collaborate with internal departments (Quality, Risk, IT, Finance) to align operational goals and resolve barriers to care. * Represent LCH in the community and support outreach efforts to increase patient engagement. Financial and Administrative Oversight * Support budget development, monitor expenses, and implement cost-containment strategies. * Maintain accurate operational and compliance logs and submit required reports timely. * Identify and implement process improvements to enhance operational efficiency. Education, Knowledge, Skills, and Abilities Education and Experience: * Bachelor's or Master's degree in Healthcare Administration, Business, Nursing, or a related field strongly preferred * In lieu of a degree, an equivalent combination of relevant education and substantial progressive experience in healthcare operations will be considered. * Minimum 5 years of progressive experience in healthcare operations, with at least 3 years in an FQHC or community health setting. * Proven experience leading multidisciplinary teams and clinic operations. Certifications and Licensure: * Basic Life Support (BLS) Certification from the AHA. * Valid driver's license. Knowledge, Skills, and Abilities: * Bilingual in English and Spanish or other relevant languages is a plus. * Ability to work successfully as part of a team. * Willingness to communicate using strong emotional intelligence. * Strong interpersonal and communication skills with the ability to lead and motivate staff. * Demonstrated competence in clinical workflows and regulatory requirements in an outpatient setting. * Proficient in EHR systems (NextGen preferred) and basic data reporting. * Ability to prioritize tasks. * Ability to provide practical guidance and training to subordinates to support their success. * Have the leadership ability to integrate multi-disciplinary teams. * Excellent written and verbal communication skills. * Excellent interpersonal skills with the ability to work with a diverse population. * Ability to lead a team and follow through on assignments. * Ability to travel to other clinic sites as necessary. * Strong knowledge of FQHC regulations and operational frameworks. * Excellent organizational, communication, and problem-solving skills. * Ability to work collaboratively with clinical and administrative leaders.

A successful Billing Clerk must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health deliver the best quality of care and excellent service to our patients and their families. The Billing Clerk reports to the Billing Manager and Revenue Cycle Director and is responsible for meeting or exceeding the requirements and duties required of the Billing Department. The Billing Clerk will be responsible for making sure that all patients and staff are acknowledged, greeted, and treated in a manner that demonstrates the high level of caring, trust, and respect that is expected of all Livingston Community Health staff. Essential Functions, Duties, and Responsibilities * Responsible for retrieving missing information, and accurately preparing and billing for assigned charges daily. * Prepares and submits claims to various insurance companies. * Responsible for completing the billing process and sending out all accounts receivable claims. * Research any paid claims not consistent with original claim, make any corrections and appropriate adjustment documentation. * Responsible for following up on unpaid, denied or rejected claims, Process denials, correcting, rebilling, or processing adjustments as needed. * Actively researches denials and re-files denials. Ensures denials do not age more than 30 days. * Research denials by going back to the Internet and rechecking the data; date of birth and social security number. Refiles UB92 claims daily. * Performs various collection actions including contacting patients by phone. * Post payments to the client's accounts and ensure appropriate allocation. * Must have strong attention to detail and organizational skills and ability to multi- task. * Answers questions from patients, clerical staff, and insurance companies. * Identifies and resolves patient billing complaints. * Prepares, reviews, and sends patient statements. * Evaluates patient's financial status and establishes budget payment plans. Follows and reports status of delinquent accounts. * Display a caring and responsive attitude and conduct all activities with respect for the patient and staff. * Guidelines related to HIPPA, medical coding, billing behaviors and practices. * Billing Clerk will be held accountable for meeting all requirements of the job duties as listed in this job description. * Other duties and projects as assigned. Education, Knowledge, Skills, and Abilities Education * High School Diploma or GED required. Knowledge, Skills, and Abilities * Must have 2-5 years' experience in billing or similar type of work. * Knowledge of insurance collections or claims follow up preferred. * Knowledge of electronic billing system. * Two - Five (2 to 5) years' experience as a Billing Clerk or similar type work. * Working knowledge of MS Word and Excel * Handle money in a safe and accurate manner. * Must be familiar with ICD-10 & CPT Codes. * Possess excellent customer service skills. * Perform basic mathematical functions. * Good writing skills. * Foster departmental and interdepartmental relationships. * Quickly think and assess situations correctly. * Provide training to staff as needed.

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Primary Accountability The Managed Care Specialist is responsible for contributing towards the efforts of the Managed Care department through support of managed care contracting requirements, the provider credentialing process, and maintaining IPA relationship(s). Description of Primary Responsibilities * Responsible for primary IPA and Health Plan day to day interactions and activities, including, but not limited to: * Addressing membership, credentialing, and referral related issues. * Processing and reviewing monthly membership attributions. * Analyzing and identifying membership trends for communication organization wide. * Researching, compiling, and drafting responses to Health Plan patient grievances. * Reviewing and submitting for approval, Health Plan requests for medical records. * Coordinating external party requests for remote EMR access and/or medical record retrieval. * Facilitating the scheduling of Health Plan contractual audit requests alongside FHCN staff and departments. * Active participation in Health Plan based collaborative discussions, trainings, and Community Advisory Committee based meetings. * Responsible for producing and validating monthly reporting related to the ongoing activities of the Managed Care department, including but not limited to: * Assigned membership trends and market shared analysis * Quality Improvement health plan initiatives * Specialist network adequacy and improvement opportunities * Provider credentialing based activities * Other reporting as determined by business needs * Assists the Credentialing Specialist(s) with the initial credentialing, reappointment, and hospital privileging process, as needed. * Facilitates the completion of Health Plan and State Sponsored Program enrollments through the collection, assembly, and delivery of applications for final review and submission by the Managed Care Manager. * Other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program. * Job duties require specific knowledge and training in general business. * Two years of healthcare administration or relevant experience. Technical Skills: * Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. * Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. * Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: * Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. * Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and the employee must occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.56 Max Hourly Rate: $29.75

The Behavioral Health Specialist provides behavioral health services to patients of all ages at Camino Health Center. The Behavioral Health Specialist work alongside the health center's medical teams to provide comprehensive whole person care. The Behavioral Health Specialists provides same day mental health consults, psychosocial assessments, crisis intervention, psychotherapy, alcohol and drug screening using the SBIRT (Screening, Brief Intervention, and Referral to Treatment), education/support groups and resource information. The Behavioral Health Specialist is the link between Camino Health Center, the community, and other local agencies that provide services for this population. Behavioral health services will be provided on site at Camino Health Center and with other community partnerships. Ensure that the core values of Camino Health Center - dignity, excellence, service and justice are carried out within daily tasks. Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center. Dignity: Demonstrates competence in communication and interpersonal relations Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action Essential Functions: Describe the duties/responsibilities that must be performed by this position. Essential Function Clinical Quality Provide high-quality, patient-centered, and values-based primary behavioral health services. Uses-strengths-based, wellness, resilience, and recovery models in conceptualizing the behavioral and care. Effectively use huddles, and integration work to meet treatment and preventative care measures. Provide psycho-education to patients regarding their mental health and/or substance use disorders Advocate for, teach, and support illness and whole health self-management and recovery approaches to health conditions. Provides timely and clinically indicated referrals to community providers for patients who are experiencing severe and persistent mental illness and/or substance use disorders. Appropriate and complete referrals to specialty mental health care and SUD as needed Collaborate with medical, dental, psychiatry, optometry and other healthcare team members as appropriate for integration, consultation, and referral and follow-up. Assist Medical Director and Behavioral Health Director in program development, implementation, and evaluation as necessary Active participation in the health center's quality assurance and peer-review programs. Cooperate in investigations, patient grievances, and requests from payers. Participates in all aspects of the Behavioral Health Integration services at Camino Health Center; huddles, warm hand offs, provision of resources to patients and staff, and treatment planning Demonstrate cultural awareness and humility. Understanding of culture and its function to human behavior, recognizing the strengths that exist in all cultures Comply with California mandated reporting under the Welfare and Institutions Code sections 15610.15610.70. Patient Experience Provide patient care services in the spirit of the health center's core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well. Deliver services to the patients' satisfaction as measured by the Follow My Health Patient Satisfaction Survey. Lead team in efforts to increase patient satisfaction survey completion rate. Collaborate with the behavioral health director and medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails. Collaborate with the medical management team and BH Director to improve workflows, cycle times and the overall patient experience. Access/Utilization Respond immediately, if at all possible, to requests for consultation or intervention from other providers. Provide primary behavioral health care services in accordance with health center policies, NASW or CAMFT professional standards and board approved privileging. Provide coverage to the health center's evening and weekend schedules. Practice in an efficient and cost effective manner. Provide leadership in problem solving to see late arriving patients, difficult patient calls, and patients with high risk acuity needs. Collaborate with the BH case manager and care team to maximize patient same day BH access. Supervision of Clinical Staff/Leadership Assist associate clinical social workers in the assessment and treatment of patients as necessary. If appropriate, assume responsibility for the clinical situation. Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals. Collaborate with the behavioral health and management teams to develop support staff to their highest potential. Active participation in department and clinic-wide meetings/trainings. Attend in-services and conferences to continue professional growth and development. Documentation Complete clear and defensible documentation of patient visits and/or telephone encounters. Appropriate and accurate code encounters. Take reasonable steps to ensure that documentation in EHR is accurate and reflects the services provided. Close encounters in accordance with health center protocols. Minimum Position Qualifications: . Education: Master's degree in Social Work from a program accredited by the Council of Social Work Education, CSWE's Commission' on Accreditation; or Master's degree in Marriage & Family Therapy from a program accredited by the California Association of Marriage and Family Therapist Experience / Training: 3 years of experience providing direct behavioral health services to patient of all ages; ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions; should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills. License / Certification: Active LCSW or LMFT in the state of California and be in good standing with the Board of Behavioral Sciences. Preferred Position Qualifications: Experience / Training: Bilingual English/Spanish; experience in and out-patient or community mental health setting; previous experience with motivational interviewing, crisis intervention, problem-solving therapy, cognitive behavioral therapy and solution-based counseling Environmental Conditions: This job operates in a professional health center environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position involves sitting or standing for extended periods of time. When working with patients, some risk exposure to unusual elements, i.e., toxic chemicals, biohazardous materials requiring safety precautions and may include the use of protective equipment. Physical and Personal requirements: Must have reliable transportation

Primary Accountability The Pharmacy Technician is responsible for performing and supporting the daily operations of the Pharmacy Department. Description of Primary Responsibilities * Responsible for preparing prescriptions for Pharmacist's final verification. * Receives E-script orders from providers and new prescriptions from patients * Verifies patient specific information and enters/reviews data into the Pharmacy Practice Management System. * Processes labels for new and refill prescriptions. * Makes appropriate contact with prescribers to obtain approval or denial of refills and document refill orders accordingly. * Selects appropriate product from stock by comparing National Drug Code (NDC); counts, measures and pours medication in vials or containers. * Verify the entire information on the prescription label by comparing with original prescription, initial the label then affixes the label on vial or container. * Presents hard copy prescription, finished package, patient receipt, monograph and stock container together for final review. * Places filled and reviewed prescriptions on the shelves to await patient pick up * Completes and processes third-party documents and transmissions, authorizations, and TAR (Treatment Authorization Request). * Check and process phone or fax messages periodically. * Keep the Pharmacy work areas clean and organized. * Files paperwork and prescriptions under supervision of the Pharmacist-in-charge (PIC) * Operates cash register during patient prescription pick up, processes cash and credit card transactions, and obtains patient signatures for insurance log documentation. * Keeps Pharmacist informed. * Warning or Drug Utilization Review (DUR) screen appears during label processing. * Prescriptions requiring Pharmacist consultation with the patient. * Departmental policies and procedures and progress thereof. * Monitors prescriptions in the wait area. * Checks fill date. * Runs will call reports. * Removes all prescriptions over seven days old or as instructed by PIC. * Returns pulled medications to stock. * Reverses orders online. * Delivers medications and prescriptions to other sites and maintains accurate delivery logs. * Monitors medication stock levels as directed by pharmacist. * Processes incoming medication orders. * Compares items shipped to items ordered on invoice. * Affixes price stickers. * Places items on shelves or in refrigerator. * Checks stock expiration dates on a monthly basis and rotates or removes items. * Returns outdated/expired, damaged, overstock and recalled merchandise for credit and proper disposal. * Assists PIC with inventory process. * Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge acquired through completion of a trade school, para-professional, or certificate type program. Technical Skills: * Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. * Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. * Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Licensed in the state of California as a Pharmacy Technician. Valid CA driver's license. Communications Skills: * Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. * Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend at waist, twist at waist, squat, climb, kneel, reach above and below shoulder height, and lift and/or move items up to 25 pounds. Pay Scale: Min Hourly Rate: $21.25 Max Hourly Rate: $29.33

The Radiology Technician shows genuine warmth with patients and has the ability to make them feel comfortable in the center while providing effective and technically competent nursing assistance to both patients and Camarena Health clinical providers. The Radiology Technician provides or facilitates the provision of information needed by both patients and clinicians, will receive instructions from doctors regarding the x-rays patients require. EXPECTATIONS: Arrives on time and adheres to set schedule Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies Provides basic education and information to patients, making sure patients' questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff Achieves the organizational mission to provide health care access for all the members of the community. S/he helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with supervisor and all staff Works flexible or extended hours where necessary Participates in health center in-services, listening and respecting others' ideas Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health. Abides by Rules of Confidentiality Use of professionalism and best efforts in your position. DUTIES and RESPONSIBILITES 1. Focus on Patients: The Radiology Technician is responsible for getting clear imaging results, which requires proper use of the equipment and keeping patients calm and informed throughout the x-ray procedure. Complying with the safety regulations involving the use of radiation to protect yourself, patients and other staff members from over-exposure to radiation. Responds to and connects effectively with patients. Listens to our customers, treats them with respect, gives them the quality they expect and deserve and responds immediately to their problems and needs. To lessen radiation risks, you will use a technique called patient-shielding, which involves placing lead shields or aprons on parts of a patient's body that aren't being photographed. Alternatively, you may adjust x-ray beams so they cover a limited area. You must also position the radiographic machinery so it is at a proper distance, angle and height from the patient. Other duties include keeping equipment in good working order, maintaining patient records and developing exposed radiographs. Listens attentively to patients' complaints and record all information (e.g. medication, last menstrual period, birth control method) in our Electronic Health Records computer system. Furthermore, s/he insures a smooth and well-connected patient flow. The Radiology Technician reports to the Medical Assistant Lead, Health Center Manager & Chief of Health Center Operations for the Suite. Consistently secures and protects patient information: activates screen saver, minimizes screen, or log off when walking away from computers for any period of time. Insures that exam rooms are neat and set up appropriately for each patient exam. Performs specimen collection, preparation and maintains required logs Performs EKG's, accu-checks, and other diagnostic procedures according to guidelines. Radiology Technician takes initiative to keep patient informed of upcoming procedures and requirements, to facilitate patient focus, involvement, and cooperation. Discharge patients smoothly from back office areas and checks for any last-minute questions. Makes return appointments as appropriate. Relieves patients' stress and anxiety with clear information Provides patients with required educational materials including; lifestyle brochures (LCB), Vaccine Information Statements (VIS), informs patients of content and answers any questions. Routes all formal patient complaints and grievances to Back Support Supervisor or Department Head. Solves what problems s/he can at “point of contact.” 2. Focus on Patient Flow: Maintains effective smooth patient flow (within site or suite). Assists the MA's at other pods as needed with patient work up or dismissal. Is responsive to needs of patients, clinicians, and team members. Uses software locator consistently when rooming patients and uses scheduler to flow them out Utilizes software locator to monitor flow simultaneously at all sites; take the initiative to cover as needed Maintains open communication with the Receptionist, routinely checks status of patients waiting to be registered and relays status to the clinicians. Communicates with Back Support Supervisor to help resolve when necessary. Dismisses patients effectively (e.g., complete lab requisition; administer injections and immunizations according to guidelines, giving appointment, double check paperwork). 3. Focus on Clinicians: Maintains effective assistance to, guidance of, and communication with providers. Works in conjunction with the providers for walk-in patient (i.e., obtains and documents patient chief complaint and presents to provider to determine if patient is to be seen or needs to be referred out). Helps the providers maintain pace by keeping them informed of patients that are ready. Prepares and sets up patients for exams according to providers' expectations Forewarns clinicians of possible complicated visits. Assists providers when assistance is needed (i.e., chaperoning, translation, etc.) Helps patients by providing basic knowledge of types of services provided by outside facilities. Focus on Communication: Practices effective telephone etiquette (e.g., think before you dial, make notes before you call, put a patient on hold courteously, , leave precise messages on who to call back) Maintains good open communication with Supervisor and staff. Communicates any delays or changes of schedule to Front Support, and Clinicians Communicates room availability with each other, including providers Utilizes e-mail to communicate with staff members and checks messages on a regular basis (i.e., Outlook, Healthport, etc.) As a team member of Camarena Health the Medical Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality of Information Protocol. Maintains good rapport with outside doctor offices and facilities Participates in daily huddles with care team, consisting of Medical Assistants, Front Support Staff members, and Clinicians. In conjunction with daily huddles, schedules and pre-visit planning are discussed to provide individual patient care. Staff are expected to work as a team, and be flexible to work at other facilities as needed. Works flexible or extended hours where necessary Demonstrates self-initiative & self-motivation to help the team with work flow; good team player. Acquires and maintains the knowledge and skill necessary to work in all service suites. Demonstrates consistent support and cooperation with all staff members, regardless of unit, department, or level. Consistently reports to work on time. Internalizes attendance policies and makes effective and workable decisions for self, families and service delivery. Promotes mutual respect and allows others to get their work done by limiting interruptions. Fits in well with team, gets along well with peers. Demonstrates integrity and honesty Participates in health center in-services; listens to and respects others' ideas Demonstrates good problem-solving skills, offer input/ideas when generating solutions. Various other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. Participates in daily huddles (See 4.8 above) Practices universal precaution per protocol and keeps work areas clean and clutter free Disinfects, sterilizes, and autoclaves medical equipment according to guidelines Cleans & disinfects rooms for next patient Maintains daily log upkeep (dx test machines, refrigerator, etc.) Initiates work request for any malfunctions of equipment, then obtain Supervisor's approval Minimum Requirements: Education: High School Diploma or GED Certification as Radiology Technician, X-Ray Technician or prior experience: CLLRT Certificate Prior Experience: Previous experience in a health care setting as a Radiology Technician, X-Ray Technician or health care aid Skills: Bilingual (English/ Spanish) preferred Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player Flexible: learns to function at all facilities Demonstrated good problem-solving skills Demonstrates or develops intermediate computer skills Telephone courtesy Customer-service oriented Proficient with modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks with perseverance and patience Physical Requirements: Must be able to move up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear adequately to auscultate B/P's and be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff. Must be able to have vision that is adequate to read increments of tuberculin/insulin syringe accurately, read memos, a computer screen, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.