Job Description
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
CAMBA's Flagstone Family Center provides comprehensive casemanagement services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained.
Position: CaseManager
Reports To: Assistant Program Manager
Location: 196 Amboy Street, Brooklyn NY 11212
What the CaseManager Does:
Establish and maintain professional relationships with clients' and client confidentiality in order to engage them in casemanagement services.
Review all documentation establishing clients' eligibility for program and make file copies.
Create and maintain client files.
Input client data and client progress information into CARES database.
Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments.
In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals.
Assist clients in attaining their goals by identifying and locating community resources for clients.
Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA.
Schedule appointments for clients with referral organizations.
Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.).
Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf.
Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
Recommend and implement strategies to persuade clients to participate more fully in this process.
Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
May complete Relocation Case Review (RCS) for referral for aftercare services.
May prepare marketing materials for the program.
May prescreen clients over the telephone for eligibility and may schedule intake appointments.
Education, Experiences, Licenses, and/or Certifications Required:
• Bachelor's degree (e.g., B.A., B.S.W.) or
• Four years of relevant experience, or
• Associate's and two years equivalent experience.
Preferred Qualifications:
• Bi-lingual English & Spanish
Pre/Post Employment
Family
Pre and/or Post Employment Requirements:
• The ability to obtain and maintain the following clearances throughout the duration of employment
New York State Division of Criminal Justice Services (DCJS)
State Central Registry (SCR)
Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)
• Proof of negative results from TB test
Single
Pre and/or Post Employment Requirements:
• Proof of negative results from TB test.
Compensation: $44,800-$48,925 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week) (Shift: Sunday-Thursday & Tuesday-Saturday)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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$44.8k-48.9k yearly 16d ago
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Case Manager
Help USA 4.2
Bellport, NY jobs
Program: Suffolk | 685 Brookhaven Avenue, Bellport, NY 11713 What You'll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a CaseManager with HELP USA, you'll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client's situation, you'll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field OR equivalent experience and skills.
Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status.
Great communication skills (written and oral).
Want to help people experiencing homelessness.
$39k-46k yearly est. 60d+ ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Salary: $48,000.00 per year Bedford Green House is a new state-of-the-art supportive/affordable housing complex providing homes and services to more than 300 New Yorkers. Phase I is a building designed to LEED Gold Standards, which opened in the Bronx in October 2021. Phase II is expected to open in April of 2025. Bedford Green House provides onsite social services including primary care for adults and families and women's health services, family reunification services, occupational therapy, and more. Funded in part by the NYC Dept. of Health and Hygiene, ESSHI, and Human Resources Administration, Bedford Green House supports and encourages a healthy lifestyle with an abundance of resources for the community at large. BGH Phase I features sustainable landscaped green roof, rooftop greenhouse, aquaponics growing system, horticultural therapy classes with year-round gardening, planned healthy cooking workshops, community playground, and backyard with recreational and exercise equipment. BGH Phase II features a Learning Center, indoor gym, community room and a street facing medical clinic.
Overall Responsibilities
CaseManager is responsible for providing the required assessment, casemanagement and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently.
Essential Duties and Responsibilities:
The essential duties of the CaseManager include but are not limited to the following activities:
Conducts pre-intake interviews to screen for appropriateness for housing at Bedford Green House.
Conducts intakes, assessments, and psychosocial evaluations as per agency standards for assigned caseload.
Efficiently utilizes digital casemanagement database, AWARDS, to input and update all client information.
Provides casemanagement services to assist in the creation of and adherence to individual Service Plans, identifying short-term and long-term goals and objectives to be achieved.
Participate in clinical team meetings.
Provide short term supportive counseling and advocacy on tenant behalf.
Organizes, facilitates, and educates through support groups, activities and events, on and off site.
Maintains contact with internal and external service providers on behalf of the client such as school providers, medical providers and mental health providers.
Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.
Committing to be a Mandated Reporter
Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.
Performs other duties as assigned by the Clinical Team Leader or Senior Director.
Qualifications:
Education/ Experience Requirements:
All candidates must have at least a bachelor's degree in social work, psychology or other human services field from an accredited college or university.
A minimum of one year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.
Knowledge of casemanagement software as well as Microsoft Office Suite.
Bilingual English/Spanish a plus
Preferred Skills:
A team spirit, ability to work with fellow staff to overcome the challenges of providing needed services to a special client population
Excellent oral, writing, and listening skills
An ability to interface with clients as well as all levels of staff and handle delicate situations
Proficiency in Microsoft Office Suite, Outlook (especially e-mail), Word, and Excel
$48k yearly 8d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager
Salary: $45,000 - $48,000.00
Bedford Green House is a new state-of-the-art supportive/affordable housing complex providing homes and services to more than 300 New Yorkers. Phase I is a building designed to LEED Gold Standards and is scheduled to open in the Bronx in Jan 2021. Bedford Green House will provide onsite social services including primary care for adults and families and women's health services, family reunification services, occupational therapy, and more. Funded in part by the NYC Dept. of Health and Hygiene and Human Resources Administration, Bedford Green House supports and encourages a healthy lifestyle with an abundance of resources for the community at large. BGH features sustainable landscaped green roof, rooftop greenhouse, aquaponics growing system, horticultural therapy classes with year-round gardening, planned healthy cooking workshops, community playground, and backyard with recreational and exercise equipment.
Overall Responsibilities:
CaseManager is responsible for providing the required assessment, casemanagement and short-term counseling to clients enabling them to achieve the outcomes of maintaining housing, living productively in the community, managing mental illness, substance abuse recovery, stable physical health and managing finances and entitlements independently.
Essential Duties and Responsibilities:
The essential duties of the CaseManager include but are not limited to the following activities:
Conducts pre-intake interviews to screen for appropriateness for housing at Bedford Green House.
Conducts intakes, assessments, and psychosocial evaluations as per agency standards for assigned caseload.
Efficiently utilizes digital casemanagement database, AWARDS, to input and update all client information.
Provides casemanagement services to assist in the creation of and adherence to individual Service Plans, identifying short term and long-term goals and objectives to be achieved.
Participate in clinical team meetings.
Provide short term supportive counseling and advocacy on tenant behalf.
Organizes, facilitates, and educates through support groups, activities and events, on and off site.
Maintains contact with internal and external service providers on behalf of the client.
Identifies service needs and makes referrals, as needed, for medical, mental health, psychiatric, substance abuse and other services as needed.
Provide escort to clients to ensure attendance at critical meetings and appointments, as needed.
Performs other duties as assigned by the Clinical Team Leader or Program Director.
Qualifications:
All candidates must have at least a bachelor's degree in social work, psychology or other human services field from an accredited college or university.
A minimum of one year of experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis.
Knowledge of casemanagement software as well as Microsoft Office Suite.
Bilingual English/Spanish a plus
$45k-48k yearly 8d ago
Job Fair: Project Renewal Case Managers January 22nd 10AM - 2PM
Project Renewal 4.2
New York, NY jobs
Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering men, women, and children to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $130 million, Project Renewal is one of the larger social services nonprofits in New York City.
Candidates must register to receive an invitation to attend.
Position: CaseManagerProgram: Locations in Brooklyn, the Bronx, and ManhattanSalary: $42,000-$48,000 per year
Overall Responsibilities:Under the direction of the senior clinical staff, the CaseManager is responsible for providing assessments, counseling, and referral services to the clients/tenants living in the facility who are people with persistent mental illnesses, individuals who are recovering from drug/alcohol addiction, and those living with either HIV or AIDS and performs related work. Work with property management to obtain and maintain clients' housing.
Essential Duties and Responsibilities:The essential duties of the CaseManager include but are not limited to the following activities:
Provides intake, psychosocial, and substance abuse assessments to tenants and develops an appropriate treatment plan for each tenant in the assigned caseload.
Provides direct services, including ongoing assessment, counseling, linkage to services, and coordination of services for mentally ill, formerly homeless adults.
Makes home visits, and/or coordinates medical, psychiatric, and substance abuse services.
Monitors medication compliance as necessary.
Maintains up-to-date written information or case notes on contacts with the tenants and any other required information and enters all contacts and interventions into the FOOTHOLD/AWARDS system.
Conducts individual and group supportive counseling sessions.
Organizes and educates tenants through groups and other activities presenting issues of interest to the tenants such as money management, employment opportunities etc.
Links tenants to community services.
Performs other duties as assigned by supervisory staff.
Qualifications:
A bachelor's degree from an accredited college in social work, psychology, or related human services field preferred
Ability to motivate and work cooperatively with peers, staff, and other agencies, to serve the needs of the clients as effectively as possible.
Experience working with homeless individuals with either a mental illness, substance addiction or MICA diagnosis preferred.
Excellent oral, writing, and listening skills. Professional presentation.
Knowledge of casemanagement software is preferred.
Proficiency in Microsoft Office Suite.
Fluency in Spanish is strongly preferred, but not required.
$42k-48k yearly 7d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Program: Leona Blanche House Salary: $48,000 per year Program Description: Leona Blanche House Residence is an extended stay, service-enriched single-room occupancy residence providing housing for 53 formerly homeless single adults with chronic mental illness, some of whom are dually diagnosed with a substance abuse disorder.
Overall Responsibilities:
Under the supervision of the Assistant Program Director, the CaseManager will work as a key member of an interdisciplinary team including a Nurse, Psychiatrist, CaseManagers, and Case Aides.
Essential Duties and Responsibilities:
The essential duties of the CaseManager include but are not limited to the following activities:
Provide direct client service including assessment, service planning, groups, and counseling
Complete psychosocial assessments and detailed, accurate progress notes within required timeframes
Work collaboratively with the on-site Nurse, Psychiatrist, and Case Aides to assess and provide support for residents with regards to medication management, activities of daily living, and money management
Develop individualized service plans in collaboration with residents
Maintain regular and ongoing collateral contact with mental health treatment providers, and other community-based providers of service.
Advocate on behalf of residents, and accompany to appointments where necessary
Participate in weekly clinical team meetings and monthly community meetings
Qualifications:
Must have at minimum a Bachelor's Degree in Social Work or other Human Services related field with significant experience working with the mentally ill and or dually-diagnosed, homeless population.
Master's Degree in Social Work is strongly preferred.
Bilingual preferred; Spanish.
$48k yearly 8d ago
Case Manager, Harm Reduction
Project Renewal 4.2
New York, NY jobs
Title: CaseManagerProgram: In Homes NowSalary: $45,000 - $48,000 per year Program Description:In Homes Now provides 116 formerly homeless men and women with permanent housing. The multi-disciplinary team works together to ensure that each tenant successfully remain in their housing. The approach used in this program is a Harm Reduction/Housing First Model. Housing is provided through independent apartments rented by Project Renewal throughout the Bronx, Brooklyn, and Manhattan. The casemanagement program provides assessment, treatment planning, advocacy and referral services.
Essential Duties and Responsibilities:The essential duties of the CaseManager include but are not limited to the following activities:
CaseManager for a caseload of 16 to 18 individuals
Meet with clients a minimum of 2 times per month in the home
Assist clients with referrals for medical/dental and substance abuse services
Maintain accurate and up-to-date clinical and statistical documentation
Complete service plans every 6 months
Complete psychosocials annually
Escort client to appointments
Attend and participate in all staff and team meetings, and in-service training; case consultation with interdisciplinary staff
Qualifications:
High School/GED Diploma and experience as described OR Associates degree, Bachelor's degree preferred
Ability to complete assessments, and service plans
1-2 years of experience working with individuals who are homeless and/or those affected by substance abuse
Strong time management and writing skills
Spanish fluency a plus
$45k-48k yearly 8d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Program: Barbara Kleiman Men's Shelter Salary Range: $42,290-$46,290 Program Description The Barbara Kleiman Men's Shelter is a 200-bed, 24/7 emergency shelter for homeless men. The program will serve both individuals diagnosed with mental illness and/or substance use disorders (130) and individuals who are employed/seeking employment (70). Our comprehensive services include casemanagement, individual and group counseling, mental health care and primary medical care, recreational activities, occupational therapy, employment services and job readiness services, and housing placement assistance.
Overall Responsibilities
Under the general direction of the Director of Social Services and the Team Leader, the CaseManager is responsible for providing required assessments, casemanagement, and providing delivery of service to the client; these responsibilities will ultimately assist the client in addressing their dependencies and assume control of their lives to eventually live independently and return to permanent or other alternative housing in their communities. The casemanager is also responsible for providing referral services to the clients on their caseload and assisting with other cases as need. The casemanager will ensure that proper protocols are being followed and will ensure that chart(s) remain audit ready at all time; performs related work.
Essential Duties & Responsibilities
The essential duties of the CaseManager include but are not limited to the following activities:
Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients
Provides casemanagement services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved
Inputs all client information and updates in a timely fashion into the CARES system as well as the client's physical chart
Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services
Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines
Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities
Maintains liaison with representatives from community organizations
Provides escort services to clients' appointments as needed
Attends and participates in the program meetings
Performs other duties as assigned by the Team Leader, Director of Social Services and/or Program Director
Physical Activities
While performing the duties of this position, the CaseManager must be able to navigate the facility by foot, climbing up and down the stairwells, in order to observe staff and clients. The CaseManager must be able to stand and bend in order to review client files, put them away, and close them out. It is also part of the role to sit at the computer workstation for extended periods to review the client data and update the information in the casemanagement systems. The CaseManager must be able to lift or move material and equipment weighing up to 15 pounds.
Education and Experience Requirements
A Bachelor's degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or other related human services fields with a minimum of two (2) years of experience
An Associate's degree in the aforementioned fields with three (3) years of experience
A High School Diploma or GED equivalent with four (4) years of experience
Bilingual or multilingual a plus
Preferred Skills
Leadership: Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
Team building: Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.
Communication: Excellent oral, writing, and listening skills are a must.
Organizational: The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program.
Interpersonal: An ability to interface with clients as well as all levels of staff.
Computer: Knowledge of casemanagement software as well as proficiency in Microsoft Office Suite
$42.3k-46.3k yearly 8d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Program: Ana's Place Sarlary: $42,000 - $46,000 per year Program Description: Ana's Place is a 108-bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include casemanagement, individual and group counseling, recreational activities, and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and licensed practical nurse.
Essential Duties and Responsibilities:
The essential duties of the CaseManager include, but are not limited to the following activities:
Conducts intake and assessments, including psycho-social evaluations
Provides casemanagement and counseling services and assists clients in the creation and adherence to their Individual Living Plans, identifying short and long-term objectives to be achieved.
Inputs all client information and updates in a timely fashion into the CARES system.
Works collaboratively with the clients and other staffs to identify and obtain financial entitlements, housing and other concrete services.
Maintains accurate and up-to-date written client documentation as required and in accord with city and state oversight agency guidelines.
Provides escort services to clients as needed.
Qualifications
High School/GED Diploma and experience as described below OR Associate's Degree
One to two years (1-2) year of experience working with homeless adults, substance use and/or mental health populations.
Teamwork, Organizational, Interpersonal, Communication, Computer, Bilingual a plus
Knowledge of casemanagement software as well as a proficiency in Microsoft Office Suite
$42k-46k yearly 8d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Program: PRI Transitions Salary: $40,000-$46,000 per year
Project Renewal Transitions provides supportive scatter site housing to 26 chronically street homeless men and women with serious and persistent mental illness/dual diagnoses. The multidisciplinary team includes a Program Director, Occupational Therapist, and two casemanagers who work with clients to directly deliver and/or facilitate access to a broad range of services geared towards clients' stabilization, and community integration.
Overall Responsibilities:
Under the general direction of the Program Director, the CaseManager is responsible for providing the required assessment and casemanagement services to address barriers for housing stability for a caseload of 13 clients.
Specific Duties and Responsibilities:
Conducts intakes, assessments and psychosocial evaluation as per agency standards for assigned caseload.
Conducts a minimum of two home visits per month in apartments scattered through the Bronx.
Efficiently utilize digital casemanagement database, AWARDS, to input and update all client information in a timely matter.
Provides casemanagement services to assist in the creation of and adherence to Independent Services Plans, identifying short term and term goals and objectives to be achieved.
Maintains contact with internal and external service providers on behalf of the client.
Identifies service needs and makes referrals as needed, for medical, mental health, psychiatric, substance abuse and other services as needed. Escort as needed.
Works closely with Occupational Therapist to enhance clients functional / ADL skills.
Participate in clinical team meetings.
Performs other duties as assigned by Program Director.
Qualifications:
Candidates must have a minimum bachelor's degree in social work, counseling, psychology, human services, or another related field.
Direct experience working with homeless mentally ill adults and providing casemanagement/care coordination.
Excellent oral, writing and listening skills.
The ability to work well with various deadlines and meet documentation requirements.
An ability to interface with clients as well as all levels of staff.
Proficiency in Microsoft Office and familiarity with casemanagement software AWARDS.
$40k-46k yearly 8d ago
Case Manager
Project Renewal 4.2
New York, NY jobs
Title: CaseManager Program: New Providence Women's Shelter Salary Range: $42,000 - $46,000 per year Program Description: The New Providence Women's Shelter is a 130-bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include casemanagement, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services.
Essential Duties and Responsibilities:
The essential duties of the CaseManager include, but are not limited to the following activities:
Conducts intake and assessments, makes necessary referrals for services, and completes/updates psycho-social assessments of clients.
Provides casemanagement services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved.
Inputs all client information and updates in a timely fashion into the CARES system as well as the client's physical chart.
Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services
Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines
Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities.
Maintains liaison with representatives from community organizations.
Provides escort services to clients' appointments as needed.
Attends and participates in the program meetings.
Performs other duties as assigned by the Team Leader, Clinical Director or Program Director.
Physical Activities
While performing the duties of this position, the CaseManager must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to get records from the files. The CaseManager must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.
Qualifications:
High School/GED Diploma and experience as described below OR Associate's Degree
One to two years (1-2) year of experience working with homeless adults, substance use and/or mental health populations.
Teamwork, Organizational, Interpersonal, Communication, Computer, Bilingual a plus
Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible.
An ability to work independently and to adjust one's schedule to accommodate the needs of the clients.
Excellent oral, writing, and listening skills.
An ability to interface with clients as well as all levels of staff.
Knowledge of CaseManagement software (CARES). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
Bilingual or multilingual a plus.
$42k-46k yearly 8d ago
Home+ Case Manager
Help USA 4.2
New York, NY jobs
Program: ROADS | Brooklyn, NY
What You'll Do
As a Home+ CaseManager with HELP ROADS/USA, you'll provide casemanagement, Home+ alarm services, crisis intervention, and creative safety planning for survivors of gender-based violence in Brooklyn, NY with a goal of promoting improvements to safety, housing stability, and well-being.
Your responsibilities will include:
Conducting phone screenings to assess for appropriateness of Home+ services, assist with completion of Home+ application for alarm
devices, and support survivors of intimate partner violence looking to improve safety and housing stability.
Providing inter and intra-agency referrals to assist with client's needs.
Engaging in brief crisis intervention and creative safety planning with high-risk survivors of violence.
Advocating for supportive services requested by clients.
Providing assistance with housing linkages and shelter access.
Engaging in emotional and safety support check-ins with Home+ clients.
Experience working with survivor of gender-based violence.
You're a great fit for this role if you have:
Bachelor's Degree in Social Work, or a related field required.
Minimum two (2) years' experience in delivering clinical crisis services.
Experience in casemanagement, assessment, counseling and crisis intervention preferred.
Preferred experience working with families with children.
Knowledge of AWARDS a plus.
Computer literate, specifically with Microsoft applications, required.
$39k-46k yearly est. 8d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: Days Inn | 437 39th Street Brooklyn, NY 11232 What You'll Do If you want to use your CaseManagement skills to help struggling and vulnerable families, this could be a great opportunity for you. Days Inn, located in Brooklyn, New York, is an emergency shelter for asylum-seeking families with children. As a CaseManager, you'll provide culturally sensitive, trauma-informed intake and assessment for your clients and track their progress in the CARES casemanagement system. You'll coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field, or equivalent skills and experience.
Bilingual fluency in a second language, ideally Spanish/English.
Casemanagement experience working with vulnerable people who have experienced significant trauma.
Crisis intervention experience.
Basic understanding of immigration laws and procedures.
Knowledge of child development, child welfare, and education requirements.
Great organizational skills and the ability to learn quickly and problem-solve under pressure.
Strong computer skills required, with knowledge of CARES a plus.
$39k-46k yearly est. 9d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: Park Place | 575 Park Place, Brooklyn, NY 11238 What You'll Do Responsible for the delivery of casemanagement and crisis intervention services to residents in a supportive permanent housing program. The Supportive Housing CaseManager is also responsible for assessing the program service level of tenants to promote independent living skills and increase housing stability within contract parameters.
Your responsibilities will include:
Provide initial/annual assessments for all members of the family, individualized service plan development, casemanagement, supported referrals, and ongoing support to assist tenants to develop skills and achieve personal goals associated with housing stability and well-being.
Document all services delivered with and on behalf of the tenants in AWARDS.
Interview potential tenants for the program, including ensuring all indicated paperwork is reviewed and appropriate for the program, e.g., documentation on chronic homelessness, head of household has a disability, etc.
Ensure all data collected in AWARDS is accurate and entered in a timely manner. Serve as a liaison and advocate with medical, mental health, and substance abuse providers and children's schools to ensure compliance with attendance and assist parents when there is a need for an IEP.
Develops linkages with community programs to support the identified needs of tenants, including, but not limited to, education/training, employment, mental health, substance abuse, medical, rental assistance, financial issues, etc.
Assist tenants in overcoming barriers that may affect the timely submission of monthly rent.
Work with property management to support tenants in all aspects of maintaining permanent housing.
You're a great fit if you have:
A Bachelor's degree is required, along with 2 to 5 years of experience. A Master's degree is preferred.
Experience in working with homeless populations, especially families, and the Housing First model preferred.
Knowledge of AWADS is a plus.
Computer literate, specifically with Microsoft applications, required.
Valid NYS driver's license required
Disclaimer: May be required to perform other related duties as assigned.
$39k-46k yearly est. 48d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: Supportive Services for Veteran Families | 815 Burke Avenue, Bronx, NY 10467 What You'll Do Our Supportive Services for Veteran Families (SSVF) program helps veterans and veteran families who are homeless or at risk of becoming homeless by providing a range of services that promote housing stability. As a CaseManager with SSVF, you'll help veteran families remain housed or obtain permanent housing and support the household with ongoing services to ensure housing stability. You'll conduct outreach, household assessments, and home visits, and develop housing stability plans. You'll also provide advocacy for public entitlements and collaborate with households to access appropriate community resources.
Your responsibilities will include:
Conducting assessments and program intakes and preparing housing stability plans with a path to permanent housing and self-sufficiency for Veteran families.
Identifying barriers and challenges that Veteran clients face and utilizing a solution-based approach to effectively resolve issues that threaten housing stability.
Providing advocacy for public benefits such as VA benefits, Public Assistance, Social Security, etc., and accessing internal and external financial assistance to support housing stability.
Assisting with household budget counseling, mediating internal household disputes that could threaten housing stability, and providing other individualized support to Veteran families.
Maintaining and serving as liaison to a network of resources and contacts with relevant agencies and programs and making appropriate referrals for eligible Veteran families.
Conducting outreach to engage and enroll eligible Veteran families into the program.
Working closely with other specialty casemanagement staff, participating in all team meetings, and providing regular updates on housing-based activities.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field OR equivalent experience and skills.
Knowledge of the challenges faced by the homeless Veteran population and the supportive services available to achieve the goal of permanent housing and self-sufficiency.
Prior experience in casemanagement, assessment, counseling, and crisis intervention preferred.
Knowledge and understanding of team concepts.
Valid US driver's license preferred.
Computer literacy, particularly with Microsoft Office applications.
$39k-46k yearly est. 34d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You'll Do If you want to use your CaseManagement skills to help struggling and vulnerable families, this could be a great opportunity for you. HELP Webster Ave, located in Bronx, New York, is an emergency shelter for asylum-seeking single adults. As a CaseManager, you'll provide culturally sensitive, trauma-informed intake and assessment for your clients and track their progress in the CARES casemanagement system. You'll coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field, or equivalent skills and experience.
Bilingual fluency in a second language, ideally Spanish/English.
Casemanagement experience working with vulnerable people who have experienced significant trauma.
Crisis intervention experience.
Basic understanding of immigration laws and procedures.
Great organizational skills and the ability to learn quickly and problem-solve under pressure.
Strong computer skills required, with knowledge of CARES a plus.
$39k-46k yearly est. 48d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a CaseManager with HELP USA, you'll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client's situation, you'll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field OR equivalent experience and skills.
Can keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status.
Great communication skills (written and oral).
Want to help people experiencing homelessness.
$39k-46k yearly est. 20d ago
Case Manager
Help USA 4.2
New York, NY jobs
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City's plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk of becoming homeless to develop a plan for long-term housing stability. Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.
As a CaseManager for one of our Homebase programs, you'll provide casemanagement services, crisis intervention, and advocacy for individuals and families facing a housing crisis and who are at risk of shelter entry or re-entry. You'll work toward the resolution of the housing crisis and address other immediate needs that the client may have that are contributing to the crisis.
Your responsibilities will include:
Completing initial intake interviews with new clients and conducting thorough needs assessments to determine program eligibility.
Working with clients to establish service plans leading to crisis resolution and self-sufficiency.
Providing clients with service referrals for employment, training, vocational training, and education.
Advocating for and assisting clients with the service delivery system to ensure receipt of entitlements and housing stabilization.
Coordinating with the Housing Court Liaison and Housing Specialist to provide court advocacy and relocation services as needed.
Preparing thorough, accurate, and complete program financial assistance requests, as needed, to assist with resolving clients' housing crises.
Participating in program outreach efforts and making presentations to community-based organizations to increase program enrollments.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field OR equivalent experience and skills.
Knowledgeable of relevant state and county regulations.
A minimum of two years' experience in casemanagement, assessment, counseling, and crisis intervention is preferred.
Strong verbal, written, and negotiation skills.
Experience with and knowledge of NYC/NYS housing subsidies a plus.
Strong organizational and documentation skills.
Ability to take the initiative, be dependable and resourceful, and pay keen attention to detail.
Excellent organizational skills to enable the successful management of multiple tasks promptly in a fast-paced and demanding environment.
Knowledge of the family systems approach to practice is preferred.
Knowledge of team concepts preferred.
Computer literate, specifically with Microsoft applications, required.
Able to provide evening and weekend coverage as needed.
Valid US driver's license is a plus.
$39k-46k yearly est. 20d ago
Case Manager
Help USA 4.2
Mount Vernon, NY jobs
Program: Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550 What You'll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a CaseManager with HELP USA, you'll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client's situation, you'll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.
You're a great fit for this role if you have:
Bachelor's degree in social work or a related field OR equivalent experience and skills.
Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status.
Great communication skills (written and oral).
Want to help people experiencing homelessness.
$39k-46k yearly est. 58d ago
Case Manager, Office of Mental Health (OHM) Supported Housing Program
Camba 4.2
Case manager job at CAMBA
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Office of Mental Health (OHM) Supported Housing Program: provides a total of 87 units of scattered site housing to individuals who meet the program's eligibility. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer. All apartments are located in Brooklyn. The program offers Casemanagement services focusing on removing barriers to maintain housing by ensuring that all clients' basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focus on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Clients contribute 30% of their income towards their rent.
Position: CaseManager
Reports To: Program Supervisor
Location: 19 Winthrop Street, Brooklyn NY 11225
What The CaseManager Does:
The CaseManager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the CaseManager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Escort clients to appointments (educational, medical, social service, etc.)
Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
Collect all required documentation and create client files.
Conduct a minimum one home visit per month
Report any repair issues to the Housing Specialist.
Monitor clients' living conditions.
Meet required monthly projections.
Provide all required information for the completion of monthly program reports.
Maintain clients' charts always audit ready.
Other duties as assigned
Minimum Education/Experience Required:
Bachelor or Associate degree with one year of equivalent experience, or
Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks.
Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.
Bilingual English and Spanish (preferred)
Other Requirements:
OMH Fingerprinting
Compensation: $51,500 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: -Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.