Business Manager jobs at Cambia Health Solutions - 758 jobs
ACA Business Performance Lead
Cambia Health 3.9
Business manager job at Cambia Health Solutions
Hybrid: Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: An ambitious individual to be part of a lean, high-performing team responsible for Cambia's Individual market and Small Group (ACA lines of business) performance. This senior-level individual contributor will partner with analytic and shared service departments throughout the organization to identify key trends and opportunities impacting the ACA lines of business and lead initiatives to improve performance.
Do you get excited to solve complex, challenging problems? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit.
What You Bring to Cambia:
Qualifications:
* Bachelor's degree, a Master's degree strongly preferred or equivalent experience in Business, Economics, Healthcare, or related field.
* Minimum of 8 years of professional experience in business strategy development, management consulting, healthcare strategy, product management or equivalent combination of education and experience.
Skills and Attributes:
* Previous experience in business strategy development and/or supporting performance of business units.
* Well-established strategy toolkit (research, quantitative analysis, qualitative synthesis, written/oral communication).
* Comfort and facility with both quantitative and qualitative information.
* Executive-level presence and communication style, including content development and presentations.
* Ability to develop and cultivate relationships with all levels in the organization, particularly senior level leadership.
* Familiarity with healthcare industry trends and payor strategies highly desired; preference for experience in Individual and/or Small Group lines of business
* Ability to develop project scope and plan to meet sponsor needs, manage multiple workstreams, and complete advanced qualitative and quantitative analysis for complex projects.
* Effective skills in managing executive sponsor engagement, facilitating working sessions and decision meetings, and developing C-suite materials.
What You Will Do at Cambia:
* Partner with teams across the organization to complete data analysis, identify key insights.
* Generate hypotheses on key strategic issues and partner in creating work plans to evaluate.
* Create and oversee analyses to generate business insights and trends impacting Cambia. This may be related to preparing market overviews, benchmarking competitors, assessing industry developments, evaluating potential new business cases within the company, and exploring partnerships
* Serve as a trusted voice of the ACA lines of business to drive change and key initiatives through the organization
* Execute analytics frameworks that forecast market sizes, financial projections, ROIs, and/or other quantitative market trends that are relevant for projects.
* Track key market trends, highlighting implications for organization and ACA lines of business.
* Work collaboratively and cross-functionally with leaders across the enterprise to create and execute against plans to impact performance improvement opportunities.
* Lead opportunity assessments to evaluate highest impact areas and inform internal prioritization.
* Identify opportunities to improves processes that enable improved performance
* Develop and communicate key messages and conclusions to project sponsors and stakeholders.
* Support solution design and implementation of recommendations to ensure initiatives can deliver on the expected outcomes.
* Proactively address operational issues and collaborate with team members to solve problems quickly and thoughtfully.
The expected hiring range for an ACA Business Performance Lead is $134,300-181,000 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $126,000-206,000.
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
* Work alongside diverse teams building cutting-edge solutions to transform health care.
* Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
* Grow your career with a company committed to helping you succeed.
* Give back to your community by participating in Cambia-supported outreach programs.
* Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
* Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
* Annual employer contribution to a health savings account.
* Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
* Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
* Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
* Award-winning wellness programs that reward you for participation.
* Employee Assistance Fund for those in need.
* Commute and parking benefits.
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email ******************************. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
$134.3k-181k yearly Auto-Apply 57d ago
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Director, Business Operations
Ascension Health 3.3
Chicago, IL jobs
**Details**
+ **Department:** Administration
+ **Schedule:** Full-time / M-F / Days (on call duties)
+ **Facility:** Ascension Saint Joseph - Chicago
+ **Salary:** $129,942 - $183,447 per year
The Director of Business Operations provides strategic and operational leadership for key business functions across Ascension Saint Joseph Hospital. This role ensures that operational processes, financial performance, patient access, and administrative systems function efficiently, align with Ascension's mission, and support high-quality patient care. The Director collaborates with clinical, administrative, and corporate leadership to drive operational excellence and sustainable growth.
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
**Operational Leadership**
+ Oversee daily business operations for assigned hospital departments or service lines (e.g., food service, environmental service, security, imaging, etc.).
+ Streamline workflows to improve efficiency, reduce bottlenecks, and enhance the patient and staff experience.
+ Ensure departmental operations comply with Ascension policies, regulatory requirements, and accreditation standards.
+ Lead performance improvement initiatives using Lean, Six Sigma, or other operational methodologies.
**Financial Management**
+ Develop, manage, and monitor departmental operating and capital budgets.
+ Analyze financial performance and implement action plans to meet volume, revenue, and cost-management targets.
+ Conduct productivity assessments and ensure appropriate resource allocation.
+ Partner with finance teams on forecasting, financial reporting, and variance analyses.
**Strategic Planning & Growth**
+ Contribute to strategic planning for new programs, service expansions, and operational enhancements.
+ Evaluate business opportunities, market trends, and competitive intelligence to support hospital goals.
+ Lead or support business case development for new clinical services or capital investments.
+ Support implementation of system-wide initiatives at the local hospital level.
**Team & Stakeholder Management**
+ Provide leadership, coaching, and development to managers, supervisors, and operational teams.
+ Collaborate closely with physicians, nursing leaders, and multidisciplinary teams to ensure aligned goals.
+ Facilitate interdisciplinary communication and project coordination.
+ Promote a culture of accountability, teamwork, and mission-driven service.
**Quality, Compliance & Patient Experience**
+ Drive operational improvements that support high patient satisfaction and quality metrics.
+ Ensure compliance with regulatory, safety, and privacy standards (CMS, Joint Commission, OSHA, etc.).
+ Review performance data and implement corrective action plans when needed.
+ Support initiatives to improve patient access, throughput, and service excellence.
**Requirements**
Education:
+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
**Additional Preferences**
**Education**
+ Bachelor's degree in Business Administration, Healthcare Administration, or related field highly preferred.
+ Master's degree (MBA, MHA, MPH) strongly preferred.
**Experience**
+ 5-7 years of progressively responsible healthcare operations or businessmanagement experience.
+ Prior leadership in a hospital or large healthcare system is preferred.
+ Experience with process improvement, financial analysis, and project management.
**Skills & Competencies**
+ Strong leadership and team-building abilities.
+ Excellent financial and analytical skills.
+ Ability to drive organizational change in a complex healthcare environment.
+ Strong communication, collaboration, and negotiation skills.
+ Commitment to Ascension's mission-focused, patient-centered culture.
**Why Join Our Team**
Ascension Illinois delivers compassionate, personalized care throughout Chicago and its surrounding suburbs. As one of the largest health systems in Illinois with 15 hospitals and more than 230 sites of care, you will find an environment that allows you to thrive and create a career path you love. Join a diverse team of more than 17,000 associates and more than 600 providers who are dedicated to providing compassionate, personalized care to all.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (****************************************
$129.9k-183.4k yearly 2d ago
Operations Manager
Biomat USA, Inc. 4.2
Chicago, IL jobs
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Acknowledgment: The Operations Manager is a key member of the donor center leadership team, responsible for overseeing day-to-day operational performance to ensure donor safety, regulatory compliance, and achievement of production goals. This role provides direct leadership to frontline staff across donor floor operations and ensures all center activities align with company standards, SOPs, and applicable regulatory requirements.
Summary: Assists with operational management of a Plasma Collection Center, ensuring compliance with all applicable policies and regulations and overall performance and profitability of the center. Acts on behalf of the Center Manager in his/her absence, may manage the center alone for days at a time. This position will manage employees in centers with over 50,000 liters.
Primary Responsibilities:
+ Responsible for all aspects of the donor center when the Center Manager is not present.
+ Collaborates with Training and Quality staff to ensure that training and quality goals are met.
+ Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
+ Monitors and evaluates operations. Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements. Makes critical decisions for the modifications of action plans.
+ Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records
+ Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
+ Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
+ Directs and supervises employees. This includes creating and managing work schedules.
+ Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
Other Responsibilities:
+ Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
+ Responsible for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately
+ Develops and implements active donor recruitment advertising campaigns to improve production levels.
+ Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
+ Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
+ Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
+ Controls center donor funds and ensure that all financial records are accurate and in order.
+ Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
+ Minimizes center liability through constant risk management review. Investigates all unsafe situations and Situations/complaints. Develops and implements required corrective actions.
+ Directs and monitors the performance of outside vendors.
+ Reviews and monitor special projects for accuracy and timely completion.
+ Works with the Center Manager in implementing the donor center's mission into the community.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Education
Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
Experience
Typically requires 3+ years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.
Equivalency
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.
Knowledge | Skills | Abilities
+ Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations.
+ Ability to maintain adequate levels of plasma collection and adhere to quality standards.
+ Ability to motivate staff to achieve established goals and standards.
+ May be required to relocate
Occupational Demands Form # 6:
+ Work is performed in an office and/or a laboratory/manufacturing environment. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office equipment. Exposure to extreme cold below 32*, miscellaneous production chemicals, moving machinery and production equipment. Exposure to high levels of noise on production floor. Personal protective equipment required such as protective eyewear, garments, and gloves. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
+ Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.
+ Ability to apply abstract principles to solve complex conceptual issues.
The estimated pay scale for the Operations Manager is $62,560.00- $107,640.00 annually. Additionally, the position is eligible to participate in up to 20% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!
\#BiomatUSA
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
**Location: NORTH AMERICA : USA : IL-Chicago:USCEN - Chicago IL-N Central-BIO**
Learn more about Grifols (**************************************
**Req ID:** 538533
**Type:** Regular Full-Time
**Job Category:** MANUFACTURING
$62.6k-107.6k yearly 2d ago
Studio Manager
Midtown Athletic Clubs 4.2
Palatine, IL jobs
The Studio Manager reports to the Program Manager and is responsible for overseeing our signature programs and all aspects of the Studio experience within the club.
Learn more about our unique club here: ******************************************
With the shift in our space towards the studio model and the increased emphasis on brands offering more curated, boutique like experiences, the Studio Manager will be the ambassador within their designated Studio as Midtown strives to stay ahead of the competition.
This Leader will be nimble and adaptable to the changing landscape of the industry and will thrive in a people environment, bringing an energetic and inspiring leadership style to the fitness programs and delivery by:
The Position
Overseeing the studio experience, including all equipment and audio visual systems
Actively engaging in recruitment, including outbound sourcing of talent
Onboarding and leading our rock star team of instructors
Auditing instructors alongside regular evaluations of classes, ensuring instructors are executing on elements & maintaining integrity of programs
Managing performance and development of instructors to reach their potential
Effectively communicating information between instructors and management team and vice versa
Developing ways to increase member attendance levels
Assisting the Program Manager in the formation of group programming schedules
Collecting & collating studio participation numbers
Attending regular classes within the competitive set/boutique studio space to stay current with trends and at the leading edge of industry innovations
Working within company guidelines to ensure the studio is on brand and aligned with Midtown's vision of an in-club boutique strategy
Working alongside club leadership to oversee the new member onboarding process
Overseeing studio events
Accountable For:
Group Programming participation
Studio & Programming Experience
Requirements:
At least two years of group fitness experience
At least two years of management or leadership experience
Maintain at least one nationally recognized certification in Group Fitness
Compensation:
Hourly administrative rate: $25 - $28
Studio Rate: $55 - $65
$21k-28k yearly est. 1d ago
truFreeze Business Manager
Steris 4.5
Washington jobs
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The tru Freeze Area BusinessManager is responsible for the successful integration of the tru Freeze product line into the STERIS Procedural GI portfolio. You will work with Sales, Marketing, and Clinical to develop the overall strategy for tru Freeze. You will also work with area Territory Manager's (TM's) and open territories (if applicable) to maximize tru Freeze (TF) sales based developing the TM's product knowledge and driving adoption of the tru Freeze technology in existing and new accounts, and the development and maintenance of Key Opinion Leader (KOL) relationships.
The territory covers NC, SC, DC, VA, MD, Western NY, PA and Eastern, KY. The ideal candidate will in DC or Charlotte.
What will you do as a tru Freeze Area BusinessManager
Consistently meet or exceed area sales targets through strategic planning and execution.
Direct and support the activities of Field Clinical Specialists (FCS), ensuring alignment with business objectives.
Partner with the Training Manager to create and refine training materials for the STERIS Procedural GI sales team.
Work with Product Managers to shape product strategy and assist in the development of impactful marketing materials.
Collaborate with the Marcom team to coordinate peer-to-peer virtual events and live conference engagements.
Maintain and analyze the area Opportunity Report to identify and track future business potential.
Travel within the assigned area to support open territories and collaborate with FCS to ensure consistent coverage.
Assist in onboarding and training new Territory Manager's through coaching and field travel.
Build and nurture relationships with key decision-makers and physician Key Opinion Leaders (KOLs).
Guide Territory Managers in completing opportunity profiles prior to capital evaluation or placement requests.
Conduct or support in-service training for key accounts and provide physician procedure training as needed.
Minimize time from physician training to active use of tru Freeze technology.
Represent tru Freeze at regional trade shows and industry events.
The Experience, Skills, and Abilities Needed
Required
Bachelor's degree
5 years of medical device sales experience
Ability to travel overnight up to 50%
Ability to work in multiple procedural areas within the hospital
Ability to build effective relationships with a wide range of people
Preferred
5 years of medical device sales experience in GI Endoscopy or Pulmonary
Strong understanding of the tru Freeze technology and sales process
Ability to communicate, present, and influence effectively at all Customers levels
Experience in creating monthly, quarterly, and annual sales plans
Ability to work with multiple departments within STERIS Procedural GI
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Base Salary + Incentive Compensation Program
Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
Cell Phone Stipend
Robust Sales Training Program
Flexible Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
#LI-BS1
Pay rate for this opportunity is $110,000. This position is incentive plan eligible, at target earnings of $230,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
$110k-230k yearly 16d ago
Manager Central Business Services
Kootenai Health 4.8
Idaho jobs
Manager Central Business Office - Hybrid Provides leadership and direction for Central Business Office functions including policy and procedure development, revenue enhancement, researching and ensuring regulatory compliance, and oversight to CBO staff and functions. Scope of responsibility includes all hospital and professional services locations, including urgent care facilities, lab outreach, and critical access hospitals
Responsibilities
* Manages third party payer claims processing and Accounts Receivable follow-up including clean claims submissions, denials management and reduction, and timely follow-up and collections of open accounts receivable
* Provides partnership and support for various organizational departments including HIM, Professional Services Coding, Managed Care Contracting/Payer Strategies, I.T., Transitional Care Services, Compliance, Medical Staff, and operational departments
* Manages CBO staff, as assigned by Director, to include staff development and training, compliance to approved workflows, and maintaining established productivity levels
* Develops and maintains current CBO policies and procedures, performance objectives and organizational initiatives
* Achieves Billing department KPIs, as approved by Revenue Cycle leadership, as adjusted for current year organizational goals
* Develops and implements performance improvement initiatives
* Ensures documented P&P's are kept current, and communicated/trained across department
* Monitors, coaches and improves staff performance and productivity
* Responsible for annual billing department operational budget
* Responsible for CBO Quality Audit program
* Stays current on CMS, State, and other agency regulations impacting claims processing, collections, reimbursement, and charge capture
* Familiar with standard concepts, practices, and procedures within the field
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications
* Bachelor's degree in health care management, business administration, or related field required
* Minimum 7 years direct work experience in a hospital or healthcare business office/billing department, with at least 3 years' experience supervising staff required
* Demonstrated competence in current electronic medical record/claims processing systems including Epic preferred
* Completion of Lean/Six Sigma course preferred
* Completion of medical terminology course preferred
Working Conditions
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
* Hybrid - Must be local to Spokane / Coeur d'Alene
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
* Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
* Apply today! Please contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
$68k-91k yearly est. 28d ago
Area Business Office Manager
Aegis Living 3.8
Seattle, WA jobs
We are looking for a Area Business Office Manager that is a people-person with leadership skills and has a knack for efficient processes. If you want a fulfilling job in administration, then apply here! The Area Business Office Manager (ABOM) is an individual contributor role that oversees 1-3 communities to support the Business Operations within their assigned communities reporting to the Head of FP&A and the Area Business Office Program Manager..
Aegis Living is a national leader in senior assisted living and memory care with a simple philosophy: make every day count. With more than 28 years of experience, it is known for its employee-centric company culture, unique point of view and eye for innovation. Aegis Living has 39 overall communities in WA, CA, and NV to better serve the aging community and their families.
Responsibilities
* Communicate effectively with General Managers and other community leaders to provide ongoing support and guidance regarding Business Office Operations.• Liaise with Head of FP&A, home office support teams, officials & vendors inside and outside of the organization.• Conduct on-going training of the Lead Concierge roles and external business office support team to improve regulatory compliance and effectiveness of all business office functions.• Audit regulatory files and developing report compliance.• Collaborate with GMs and Community Directors to improve regulatory staff compliance.• Demonstrate conflict resolution skills and commitment to continuous improvement.• Educate regarding Relias Learning Management System to include password resets, revising supervisor access, training/support for users, troubleshoot problems as needed.• Develop efficiencies that promote productivity, improve workflow, provide quality service and that demonstrate adherence to company's values and hallmarks.• Collaborate with Head of FP&A to align common goal and tasks.• Electronically upload and implement all electronic filings for Employee and Resident Files within SharePoint to have all Business Office files electronically saved for efficiency.• Process all area communities' social security verifications and submit to external support team.• Manage resources effectively.• Scan all check deposits and send paperwork to external business office support for processing into Yardi.• Handle all high-level resident and family complaints or issues.• Practice effective team behavior.• Collaborate with and back up other administrative team members, as needed.• Efficiently submit documentation through DocuSign, updating templates when necessary.• Managing appropriate Aegis account access for external support team and Lead Concierge within assigned communities.• Working cross functionally with other departments (Regulatory/Accounting/Risk Mgmt., etc.) to establish and communicate new processes and best practices for Business Office Operations.
* Creating, developing and implementing revised processes for ABOM and external support team including appropriate training and materials.• Special projects and other tasks as assigned.
Qualifications
* Bachelor's degree in business administration, finance, or a related field or equivalent experience• 2-5 years of experience in business office or a similar field• Knowledge of federal, state and local regulations pertaining to the operation of Assisted Living and Memory Care Communities• Knowledge of Accounts Receivables, Accounts Payables and Payroll principles• Strong analytical and problem-solving skills• Strong communication skills• Strong leadership skills and proven ability to work successfully with cross-functional teams• Ability to meet budgets and control costs• Knowledge of computers, internet, and software applications including Microsoft Word and Excel, payroll and HR systems• Ability to maintain resident and employee privacy and confidentiality.• Must meet all health requirements, including acceptable results on tuberculosis (TB) screen.• Must meet State requirements on criminal background check.
Min Salary
USD $78,000.00/Yr.
Max Salary
USD $85,000.00/Yr.
$78k-85k yearly Auto-Apply 43d ago
Area Business Office Manager
Aegis Living 3.8
Bellevue, WA jobs
We are looking for a Area Business Office Manager that is a people-person with leadership skills and has a knack for efficient processes. If you want a fulfilling job in administration, then apply here! The Area Business Office Manager (ABOM) ia an individual contributor role that oversees 1-3 communities to support the Business Operations within their assigned communities reporting to the Head of FP&A amd the Area Business Office Program Manager..
Aegis Living is a national leader in senior assisted living and memory care with a simple philosophy: make every day count. With more than 28 years of experience, it is known for its employee-centric company culture, unique point of view and eye for innovation. Aegis Living has 39 overall communities in WA, CA, and NV to better serve the aging community and their families.
Responsibilities
* Communicate effectively with General Managers and other community leaders to provide ongoing support and guidance regarding Business Office Operations.• Liaise with Head of FP&A, home office support teams, officials & vendors inside and outside of the organization.• Conduct on-going training of the Lead Concierge roles and external business office support team to improve regulatory compliance and effectiveness of all business office functions.• Audit regulatory files and developing report compliance.• Collaborate with GMs and Community Directors to improve regulatory staff compliance.• Demonstrate conflict resolution skills and commitment to continuous improvement.• Educate regarding Relias Learning Management System to include password resets, revising supervisor access, training/support for users, troubleshoot problems as needed.• Develop efficiencies that promote productivity, improve workflow, provide quality service and that demonstrate adherence to company's values and hallmarks.• Collaborate with Head of FP&A to align common goal and tasks.• Electronically upload and implement all electronic filings for Employee and Resident Files within SharePoint to have all Business Office files electronically saved for efficiency.• Process all area communities' social security verifications and submit to external support team.• Manage resources effectively.• Scan all check deposits and send paperwork to external business office support for processing into Yardi.• Handle all high-level resident and family complaints or issues.• Practice effective team behavior.• Collaborate with and back up other administrative team members, as needed.• Efficiently submit documentation through DocuSign, updating templates when necessary.• Managing appropriate Aegis account access for external support team and Lead Concierge within assigned communities.• Working cross functionally with other departments (Regulatory/Accounting/Risk Mgmt., etc.) to establish and communicate new processes and best practices for Business Office Operations.
* Creating, developing and implementing revised processes for ABOM and external support team including appropriate training and materials.• Special projects and other tasks as assigned.
Qualifications
* Bachelor's degree in business administration, finance, or a related field or equivalent experience• 2-5 years of experience in business office or a similar field• Knowledge of federal, state and local regulations pertaining to the operation of Assisted Living and Memory Care Communities• Knowledge of Accounts Receivables, Accounts Payables and Payroll principles• Strong analytical and problem-solving skills• Strong communication skills• Strong leadership skills and proven ability to work successfully with cross-functional teams• Ability to meet budgets and control costs• Knowledge of computers, internet, and software applications including Microsoft Word and Excel, payroll and HR systems• Ability to maintain resident and employee privacy and confidentiality.• Must meet all health requirements, including acceptable results on tuberculosis (TB) screen.• Must meet State requirements on criminal background check.
Min Salary
USD $78,000.00/Yr.
Max Salary
USD $85,000.00/Yr.
$78k-85k yearly Auto-Apply 43d ago
Area Business Office Manager
Aegis Living 3.8
Bellevue, WA jobs
We are looking for a Area Business Office Manager that is a people-person with leadership skills and has a knack for efficient processes. If you want a fulfilling job in administration, then apply here!
The Area Business Office Manager (ABOM) ia an individual contributor role that oversees 1-3 communities to support the Business Operations within their assigned communities reporting to the Head of FP&A amd the Area Business Office Program Manager..
Aegis Living is a national leader in senior assisted living and memory care with a simple philosophy: make every day count. With more than 28 years of experience, it is known for its employee-centric company culture, unique point of view and eye for innovation. Aegis Living has 39 overall communities in WA, CA, and NV to better serve the aging community and their families. Responsibilities
• Communicate effectively with General Managers and other community leaders to provide ongoing support and guidance regarding Business Office Operations.
• Liaise with Head of FP&A, home office support teams, officials & vendors inside and outside of the organization.
• Conduct on-going training of the Lead Concierge roles and external business office support team to improve regulatory compliance and effectiveness of all business office functions.
• Audit regulatory files and developing report compliance.
• Collaborate with GMs and Community Directors to improve regulatory staff compliance.
• Demonstrate conflict resolution skills and commitment to continuous improvement.
• Educate regarding Relias Learning Management System to include password resets, revising supervisor access, training/support for users, troubleshoot problems as needed.
• Develop efficiencies that promote productivity, improve workflow, provide quality service and that demonstrate adherence to company's values and hallmarks.
• Collaborate with Head of FP&A to align common goal and tasks.
• Electronically upload and implement all electronic filings for Employee and Resident Files within SharePoint to have all Business Office files electronically saved for efficiency.
• Process all area communities' social security verifications and submit to external support team.
• Manage resources effectively.
• Scan all check deposits and send paperwork to external business office support for processing into Yardi.
• Handle all high-level resident and family complaints or issues.
• Practice effective team behavior.
• Collaborate with and back up other administrative team members, as needed.
• Efficiently submit documentation through DocuSign, updating templates when necessary.
• Managing appropriate Aegis account access for external support team and Lead Concierge within assigned communities.
• Working cross functionally with other departments (Regulatory/Accounting/Risk Mgmt., etc.) to establish and communicate new processes and best practices for Business Office Operations.
• Creating, developing and implementing revised processes for ABOM and external support team including appropriate training and materials.
• Special projects and other tasks as assigned.
Qualifications
• Bachelor's degree in business administration, finance, or a related field or equivalent experience
• 2-5 years of experience in business office or a similar field
• Knowledge of federal, state and local regulations pertaining to the operation of Assisted Living and Memory Care Communities
• Knowledge of Accounts Receivables, Accounts Payables and Payroll principles
• Strong analytical and problem-solving skills
• Strong communication skills
• Strong leadership skills and proven ability to work successfully with cross-functional teams
• Ability to meet budgets and control costs
• Knowledge of computers, internet, and software applications including Microsoft Word and Excel, payroll and HR systems
• Ability to maintain resident and employee privacy and confidentiality.
• Must meet all health requirements, including acceptable results on tuberculosis (TB) screen.
• Must meet State requirements on criminal background check.
Min Salary USD $78,000.00/Yr. Max Salary USD $85,000.00/Yr.
The Legal Affairs Manager/Contracts Administrator supports corporate legal, compliance, and risk functions by managing a broad range of responsibilities including contracts development and administration, legal research, policy and process development and oversight, healthcare regulatory and compliance matters, and litigation support. This hybrid role combines core duties of a Paralegal and Contracts Administrator with the additional responsibility for managing efficient operation of the Office of the General Counsel.
QUALIFICATIONS
The ideal candidate will hold at least a bachelor's degree in business administration, healthcare Administration or a related field with a minimum of four (4) years of progressive experience in managing corporate business legal affairs, including management of legal department operations, project management and contracts administration (negotiation, reviewing, drafting and lifecycle management). A Paralegal Certification or Contract Management Certification is preferred.
Candidates must demonstrate deep proficiency in negotiating, creating, analyzing and interpreting contracts and other legal documents and correspondence. The ideal candidate will also possess a broad familiarity with basic regulatory frameworks and risk management principles applicable to the healthcare industry. Strong analytical and research skills, excellent written and verbal communication abilities and a high degree of attention to detail are essential.
The successful candidate will be a self-starter with excellent organizational, collaboration, customer service and managerial skills. Must be capable of personally and independently delivering results on multiple projects in a timely manner, while maintaining confidentiality and professionalism.
Proficiency in legal research tools, contract lifecycle management software and Microsoft Office Suite is required.
License/Certifications: Paralegal certification preferred. Contracts management certification preferred.
TYPICAL PHYSICAL/MENTAL DEMANDS:
This position involves sedentary work, with extended periods at a computer and occasional lifting of materials up to 25 pounds. Minimal physical exertion required. Requires strong attention to detail, critical thinking, sound judgment, and the ability to manage multiple tasks and deadlines. Must work with discretion and maintain confidentiality regarding sensitive information.
ESSENTIAL JOB FUNCTIONS:
Negotiate, draft, evaluate and interpret a broad array of contracts, legal documents, contracted services, vendors and third-party relationships.
Draft and revise provider employment agreements at the direction of the VP/General Counsel.
Participate in contract negotiations and liaise between internal departments and external parties.
Analyze contract language for risk exposure, compliance gaps and financial/legal implications.
Develop and manage templates, checklists, workflows and version controls for legal documents.
Administer the organization's contracts management system, ensuring lifecycle awareness, timely processing and appropriate retention.
Oversee legal department intake and matter management functions.
Conduct and support legal research using statutes, case law, regulations and legal publications; summarize findings for attorney review.
Monitor and interpret changes in federal/state healthcare regulations and prepare/present assessments on their operational impact.
Under the guidance of the VP/General Counsel, provide legal assistance to various departments and key stakeholders.
Assist with drafting departmental and organization-wide policies and procedures.
Assist Risk Management team with responses to subpoenas, investigations, records requests and other pre-litigation/litigation activity.
MARGINAL JOB FUNCTIONS:
Support attorney(s) and Risk Management team during investigations, depositions, and internal reviews.
Coordinate and support internal audits and risk assessments.
Participate in staff training and education on legal, contracting and compliance matters.
Attend legal or compliance-related meetings, webinars or educational opportunities to stay current.
Perform other duties as assigned by the VP/General Counsel or designee.
$50k-72k yearly est. 60d+ ago
Business Office Manager - Pacific Ridge
Avamere 4.6
Tacoma, WA jobs
Business Office Manager
Status: Full-Time
Schedule: Days, Monday - Friday.
Wage: $32- $42/hour DOE
Employee Perks:
Tuition assistance
Mentorship opportunities & Career development
Employee assistance program featuring counseling services, financial coaching, free legal services and more
Generous employee referral program
Paid time off/sick leave (rolls over annually)
401K retirement plan with employer match
Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage
Access up to 50% of your net earned income before payday
Job Summary
The primary purpose of your job position is to assist in the day-to-day accounting functions of the facility in accordance with current acceptable accounting practices, accounts receivable and cost reimbursement principles relating to nursing or assisted living facility operations, and as may be directed by the Administrator, Executive Director, or Area Finance Manager.
Essential Duties and Job Responsibilities
Accounts Receivable
Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly and monthly tasks and non-negotiables.
Perform routine billing process by ensuring billing is set up, billed and collected timely and accurately.
Ensure payer tree accuracy for all new admissions and payer changes as well as insurance verification upon admission and year end.
Identify, research and correct billing discrepancies timely and communicate with the administrator and regional support to problem solve and collect on difficult accounts.
Applies knowledge of skilled nursing insurance billing including but not limited to Medicare, Medicaid, private insurance, HMOs and co-insurances.
Stays current with facility contracts along with industry changes, covered charges and billing practices.
Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
Participated in monthly A/R review and completes necessary reports as required.
Complete month end close within designated timeframe by utilizing the month end daily task form and month end check list. Expectation for month end process include bad debt logs, refund tracking log, adjustment log, triple check, etc.
Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash and resident trust accounts.
Engage as part of the management team by actively contributing in problem solving, decision making, center and company-wide initiatives and attending management team meetings such as stand up, triple check, utilization review (UR) quality assurance performance improvement (QAPI), and other meetings as required.
Provides prompt, professional and courteous customer service to residents, family members, vendors, and outside representatives.
Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
Assist in implementing the day-to-day functions of the accounting department.
Prepare monthly accrual logs of open invoices and reclasses as directed. Assist in preparing expense reports, petty cash reconciliation, etc.
Accounts payable (if required by facility)
Process and verify payment of invoices on a timely basis including verifying purchase orders and invoices match.
Verify invoices received for quantity, unit price, extensions and discounts.
Forward invoices to appropriate department personnel for approval for payment.
Code invoices with appropriate chart of account number to assure that expenses are distributed to the correct expense account.
Communicate with supplier/vendors concerning errors or questions on invoices.
Perform functions of computer/data processor efficiently and adequately.
Maintain and secure usernames and passwords.
Stay up to date on all programs and software that are utilized by Avamere.
Ensure that resident admission contracts are signed and appropriately filed per BOM admission checklist.
Payroll (if required by facility)
Assist in preparing payroll, time sheets, etc., as directed.
Maintain payroll to include maintenance of employee records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc., as directed.
Report known or suspected incidents of fraud, waste and or abuse to the Administrator.
Participation in all compliance training programs.
Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
Follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
Assist in preparing budget and financial information as directed.
Ensure that the resident's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and maintained at all times.
Requirements and Qualifications
2 years medical billing experience including Medicare, Medicaid, HMOs.
Must have, as a minimum, three (3) years experience in bookkeeping or accounting practices. Experience in SNF accounting preferred but not required.
Must possess, as a minimum, a high-school diploma or its equivalent.
Proficient in Microsoft word, excel, email, teams.
Must be knowledgeable of computers, data entry/retrieval, output, etc.
Must be able to read, write, speak, and understand the English language.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must be able to type 45 words per minute and use a 10-key calculator.
Must possess the ability to work independently and harmoniously with other personnel.
Must be able to complete tasks and meet deadlines with the potential for multiple interruptions throughout the workday.
Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting techniques.
Must be able to understand and carry out written and oral instructions.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
Must possess the ability to examine and verify financial documents and reports.
Must be able to prepare financial and other records in a systematic, neat, and legible manner.
Must not pose a direct threat to the health or safety of other individuals in the workplace.
Avamere Living is an Equal Opportunity Employer and participates in E-Verify
$32-42 hourly 12d ago
Director of Business Services / Business Office Manager
Artis Senior Living 3.5
Chicago, IL jobs
* The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must! * Starting pay is $33/hour and up, depending on experience!
The Director of Business Services / Business Office Manager will manage the administrative office and functions of the community including accounts receivable, payroll, recruiting and onboarding, weekly/monthly reporting and manage community files. Experience within a senior living or healthcare environment, and a willingness to work with the elderly population is essential for this role.
Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.
The Director of Business Services will:
* Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
* Manage the recruiting and onboarding process for all new team members. Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations.
* Create and maintain all personnel files in accordance with state and federal guidelines.
* Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
* Maintain current resident business files and leases.
* Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
* Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures.
* Manage and coordinate multiple projects simultaneously through completion.
* Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
* Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
* Answer all incoming calls, greet visitors and accept resident deliveries.
* Maintain confidentiality of information received regarding the community, employees and residents.
* Perform all other duties as requested.
Education Requirements:
* Must possess a high school diploma or equivalent. Additional course work in businessmanagement, accounting, and/or human resources preferred.
* 2-3 years of demonstrated office management experience in senior living or health services.
$33 hourly 2d ago
Senior Manager, Business Operations & Strategy
Blink Health 3.4
Seattle, WA jobs
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
About the Role
BlinkRx is seeking a strategic, analytical, and execution-oriented Senior Manager, Business Operations & Strategy to join our growing Business Operations team. This is a high-impact role at the intersection of strategy and execution - ideal for someone who thrives on solving complex problems, driving cross-functional initiatives, and enabling operational excellence across a fast-scaling healthcare technology organization.
As a Business Operations professional, you will partner closely with BlinkRx's senior leadership team to define and execute company priorities, optimize business performance, and accelerate growth. You'll play a critical role in translating strategy into action - combining analytical rigor, structured problem-solving, and operational follow-through to ensure we deliver results against our most important goals.
This is an exciting opportunity to join a Series D healthcare technology company that is transforming how Americans access and afford prescription medications. We are scaling rapidly, and have raised over $650 million in funding from top-tier investors who share our vision of transforming healthcare. We are laser focused on innovation and growth to expand our services and scale our impact nationwide.
You'll work directly with executive leadership to shape company strategy, drive meaningful impact, and accelerate your career growth. This role offers unparalleled exposure to all aspects of running and scaling a high-growth technology company, with the opportunity to transition into broader leadership roles as the company continues to grow.
What You'll Do Strategy & Innovation
Partner with senior leaders across BlinkRx to develop and operationalize strategic priorities
Foster innovation by identifying, validating, and incubating new business opportunities, working on the forefront of the company's strategy and growth
Conduct data-driven analyses to evaluate business performance, discover new growth opportunities, and inform key decisions
Translate high-level strategic objectives into actionable plans and measurable outcomes
Business Operations & Execution
Drive execution of high-priority initiatives across the organization, ensuring accountability, alignment, and measurable results
Collaborate with cross-functional teams (Sales, Operations, Finance, Product, etc.) to identify and resolve bottlenecks, improve processes, and enhance performance
Lead operational deep-dives to diagnose issues, implement improvements, and scale new capabilities
Build scalable systems and processes to support organizational growth and efficiency
Analytics & Insights
Step into new problem spaces quickly, bring structure to ambiguity, and deliver results in uncharted territory
Conduct quantitative and qualitative analyses to support strategic decisions, including financial modeling, forecasting, and market analysis
Develop frameworks and dashboards to measure and determine the impact of new initiatives and pilots
Partner with Finance and Analytics teams to ensure leaders have the insights they need to make informed decisions
Cross-Functional Leadership & Communication
Act as a connective tissue across teams, ensuring alignment and clear communication between stakeholders
Drive clarity and accountability across workstreams by establishing ownership, milestones, and follow-up processes
Prepare project documentation, communication memos, and presentations for executive and board-level discussions
Who You Are Experience & Background
Minimum 5 years of experience in management consulting, corporate strategy, business operations, or related analytical roles
Experience in high-growth technology or healthcare companies strongly preferred
Proven track record of delivering measurable impact and driving cross-functional initiatives
Prior experience in healthcare, pharmacy, or life sciences is a plus, but not required
Strategic Thinking & Analytical Rigor
Exceptional problem-solving and analytical skills with the ability to distill complexity into clear insights and recommendations
Highly proficient with data and financial analysis; experience with Excel, SQL, and/or BI tools is a plus
Demonstrated ability to connect strategic goals to operational execution
Operational Excellence
Self-starter with strong ownership, resourcefulness, and the ability to execute with minimal direction
Highly organized and detail-oriented; able to manage multiple priorities and deadlines in a fast-paced environment
Thrives in ambiguity and brings structure to complex challenges
Leadership & Communication
Excellent communicator with the ability to craft compelling narratives and influence cross-functional stakeholders
Strong collaboration and relationship-building skills across all levels of the organization
Executive maturity, sound judgment, and discretion with sensitive information
Personal Attributes
Mission-driven and passionate about improving patient access and affordability in healthcare
Curious, driven, and motivated by impact
Growth-oriented, with the desire to learn from senior leadership and take on increasing responsibility over time
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$106k-139k yearly est. Auto-Apply 46d ago
Bilingual Assistant Business Manager - Spanish/English
Epic Health System LLC 4.3
Chicago, IL jobs
Bilingual Assistant BusinessManager (LAM 0.75) - Spanish/English
Department: Operations Employment Type: Full-Time
About EPIC Health
At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that every visit is a prevention visit. We operate through a connected Pod system - with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites - where operational excellence is the engine behind patient access and exceptional outcomes.
We're building the future of value-based care, and we're looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist.
Position Summary
The Assistant BusinessManager (LAM 0.75) is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the bridge between the Business Administrator (LAM 1) and the frontline teams (Clinical Assistants and Medical Receptionists), this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health's model of care.
This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership.
What You'll Do
Operational Leadership
Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC's SOPs and daily operational standards.
Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day.
Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals.
Staff Supervision & Development
Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth.
Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence.
Manage attendance, schedule coverage, and performance feedback for all CAs and MRs.
Quality & Compliance Oversight
Audit front desk and back-office workflows to ensure compliance with key SOPs such as:
Support Staff Allocation
Scheduling Follow-Up Appointments
Patient Wait Times (ACK to Started)
Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time.
Support documentation accuracy, care management workflows, and follow-up scheduling compliance.
Operational Execution & Data Monitoring
Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage.
Report daily operational summaries and weekly performance trends to the Business Administrator.
Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction.
Culture & Engagement
Model EPIC's values: Serious Fun. High Performance. Mad Science. Team Player. Ridiculously Responsive.
Foster a collaborative and energetic environment focused on patient care and continuous improvement.
Recognize and celebrate wins - large and small - across your team.
Who You Are
A hands-on problem solver with strong leadership instincts and operational acumen.
Passionate about healthcare operations, patient experience, and helping teams perform at their best.
Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture.
Qualifications
Bilingual in Spanish/English (strongly preferred)
Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience).
2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings).
Strong understanding of workflow management, staffing, and patient access optimization.
Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making.
Excellent communication, coaching, and conflict-resolution skills.
Performance Metrics
95% adherence to follow-up scheduling SOP
≤5% staffing variance between SOD forecast and actual coverage
≤15-minute patient wait time (ACK to Start) average
≥90% provider satisfaction with CA/MR support
Positive trend in patient throughput and satisfaction metrics
Why Join EPIC
Work in a forward-thinking organization redefining healthcare delivery.
Join a leadership pipeline - this role is designed to grow into a full Business Administrator (LAM 1) position.
Competitive compensation, health benefits, 401(k), and performance-based incentives.
Access to continuous leadership training and cross-Pod collaboration opportunities.
Ready to Lead EPIC Operations?
If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role - we'd love to meet you.
$78k-113k yearly est. Auto-Apply 22d ago
Business Office Manager - Medicare / Medicaid Billing
Avamere 4.6
Seattle, WA jobs
Business Office Manager
Status: Full-Time
Wage: $29.84 - $36.07 / hour
Apply at Teamavamere.com
We are seeking an experienced Business Office Manager to oversee the financial and administrative operations of our Skilled Nursing Facility. The ideal candidate will have a strong background in managingbusiness functions within an SNF, including billing, accounts receivable, and payroll.
Job Responsibilities:
Accounts Receivable
Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly, and monthly tasks and non-
Perform routine billing process by ensuring billing is set up, billed, and collected timely and accurately.
Ensure payer tree accuracy for all new admissions and payer changes as well as insurance verification upon admission and year end.
Identify, research and correct billing discrepancies timely and communicate with the administrator and regional support to problem solve and collect on difficult
Applies knowledge of skilled nursing insurance billing including but not limited to Medicare, Medicaid, private insurance, HMOs, and co-insurances.
Stays current with facility contracts along with industry changes, covered charges, and billing practices.
Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
Participated in monthly A/R review and completes necessary reports as
Complete the month end close within designated timeframe by utilizing the month end daily task form and month end check list. Expectations for the month end process include bad debt logs, refund tracking log, adjustment log, triple check, etc.
Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash, and resident trust
Engage as part of the management team by actively contributing to problem solving, decision making, center and company-wide initiatives and attending management team meetings such as stand up, triple check, utilization review (UR) quality assurance performance improvement (QAPI), AR, and other meetings as required.
Provides prompt, professional, and courteous customer service to residents, family members, vendors, and outside representatives.
Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
Assist in implementing the day-to-day functions of the accounting
Prepare monthly accrual logs of open invoices and reclasses as Assist in preparing expense reports, petty cash reconciliation, etc.
Accounts payable (if required by facility)
Process and verify payment of invoices on a timely basis including verifying purchase orders and invoices match.
Verify invoices received for quantity, unit price, extensions, and
Forward invoices to appropriate department personnel for approval for
Code invoices with appropriate chart of account number to assure that expenses are distributed to the correct expense account and vendors.
Communicate with suppliers/vendors concerning errors or questions on
Perform functions of computer/data processor efficiently and
Maintain and secure usernames and
Stay up to date on all programs and software that are utilized by
Ensure that resident admission contracts are signed and appropriately filed per BOM admission checklist.
Payroll (if required by facility)
Assist in preparing payroll, time sheets, , as directed.
Maintain payroll to include maintenance of employee records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc., as directed.
Report known or suspected incidents of fraud, waste and or abuse to the
Participation in all compliance training
Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
Follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
Assist in preparing budget and financial information as
Ensure that the resident's rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well established, and always maintained.
Qualifications Required:
2 years medical billing experience required, SNF preferred, including Medicare, Medicaid,
Must have, as a minimum, three (3) years' experience in bookkeeping or accounting practices. Experience in SNF accounting preferred but not required.
Must possess, as a minimum, a high-school diploma or its
Proficient in Microsoft word, excel, email,
Must be knowledgeable of computers, data entry/retrieval, output,
Must be able to read, write, speak, and understand the English
Must possess the ability to make independent decisions when circumstances warrant such
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must be able to type 45 words per minute and use a 10-key
Must possess the ability to work independently and harmoniously with other
Must be able to complete tasks and meet deadlines with the potential for multiple interruptions throughout the workday.
Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting techniques.
Must be able to understand and conduct written and oral
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
Must possess the ability to examine and verify financial documents and
Must be able to prepare financial and other records in a systematic, neat, and legible
Must not pose a direct threat to the health or safety of other individuals in the
Benefits: At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:
Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
401 (k) Plan: After 90 days of employment, with matching program.
Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
EAP Canopy with unlimited telehealth mental health visits.
Continuing Education and Higher Education Reimbursement.
Generous employee referral bonus program.
Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
Professional Development: Opportunities for growth and development within the company.
Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.
Avamere is an Equal Opportunity Employer and participates in E-Verify
#clinical95
$29.8-36.1 hourly 21d ago
Business Office Manager (BOM)
Bria Health Services 3.6
Belleville, IL jobs
Join us at the Nexus of care and compassion.
Business Office Manager (BOM) Benefits:
Medical/Dental/Vision/Life coverage
401K
Next day pay available
Employee rewards program
PTO package and paid holidays
Growth from within
Team-oriented work environment
Business Office Manager (BOM) Responsibilities:
As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.
You will compete daily deposits, process any credit card payments and submit to corporate biller for posting.
You will act as a liaison between the corporate office and family members for all billing related questions.
You will complete all therapy verifications as requested by rerunning all eligibilities to ensure accurate information is given.
Requirements
Business Office Manager (BOM) Qualifications:
Bachelor's degree or equivalent.
SNF (Skilled Nursing Facility) BOM or Assistant BOM experience required.
Working knowledge of PCC, census, Medicaid and Medicare.
Excellent time management skills.
High degree of organization.
keywords: bom, business office manager, office management, office organization
Salary Description $50,000 - $60,000 / per year
$50k-60k yearly 7d ago
Business Office Manager
Helia Care 3.5
Olney, IL jobs
Looking for a role where no two days are the same and your superpower is juggling about ten things at once (without dropping the ball-or the stapler)? We're on the hunt for a dependable, detail-loving, self-sufficient office guru who can handle billing, HR, accounting, and customer service with equal flair. If you can balance spreadsheets and balance a smile while answering the phone, you might just be our hero.
What You'll Be Up To (a.k.a. Essential Duties):
Resident Billing Support (a little math, a lot of people skills):
Tame the daily census forms and reconcile them like a pro-accuracy is your middle name.
Stay sharp on Medicare, Medicaid, and the alphabet soup of billing programs (MMAI, MLTSS, Advantage-you get it).
Help families navigate pre-approvals, authorizations, and financial paperwork without breaking a sweat.
Keep billing files neat, organized, and compliant-Marie Kondo would be proud.
Chase down accounts receivable and keep our financial ship sailing smoothly.
Banking Fun (yes, fun):
Manage the Resident Trust Fund with care and precision.
Balance deposits, withdrawals, receipts, and adjustments like you've been doing it since birth.
HR Magic:
Help with new hire onboarding, background checks, and making sure everyone's paperwork is shiny and compliant.
Track licenses, training, and employee files like a backstage pass to HR success.
Run payroll, approve vacation time, and ensure bonuses are logged-because everyone loves payday.
Be the go-to guide for benefits, renewals, and making sure no one misses their coverage.
Clerical Wizardry:
Answer phones with charm and accuracy (bonus points if you can do it while typing).
Keep mail, office supplies, and equipment running like a well-oiled machine.
Basically, if the office hums, it's because of you.
Customer Service Vibes:
Greet residents, families, staff, vendors, and even the occasional lost delivery driver with warmth and professionalism.
Keep the front entrance stocked with materials and welcoming to all who walk through.
Step in with the Administrator when problem-solving is needed (cape optional).
The Bottom Line:
You'll be the behind-the-scenes superstar making sure the business side of care runs as smoothly as the care itself. From billing to HR to customer service, you're the glue that holds it all together-and the friendly face that makes the tough stuff a little easier.
Requirements
What We're Looking For (a.k.a. Your Secret Powers):
A High School diploma (or equivalent) is required-extra credit if you've got an Associate's in Accounting or Business.
2-3 years of experience in accounts receivable, collections, or something equally thrilling in the world of numbers.
Must know your way around Medicaid/Medicare and long-term care billing-this is not a “learn as you go” situation.
Fluent in the ancient language of Accounting 101 (debits, credits, and not panicking when numbers don't match).
Billing and collections skills sharper than your favorite #2 pencil.
Microsoft Excel and Word wizardry required-spreadsheets should fear you.
Computer skills that impress your coworkers when the printer jams and you magically fix it.
Communication chops: you can explain billing to a family, charm a vendor, and politely tell spam callers “no thanks.”
Customer service instincts strong enough to keep residents, families, and staff smiling-even on Mondays.
Grammar and spelling skills that would make your high school English teacher proud.
The ability to make smart decisions without consulting a Magic 8 Ball (most of the time).
The Fine Print:
Job offer = background check + drug screen (professionalism is part of the gig).
Equal Opportunity Employer-we love building teams as diverse and dynamic as the people we serve.
Salary Description $24.00 - $28.00 / hourly
$24-28 hourly 9d ago
Business Office Manager
Helia Healthcare 3.5
Olney, IL jobs
Looking for a role where no two days are the same and your superpower is juggling about ten things at once (without dropping the ball-or the stapler)? We're on the hunt for a dependable, detail-loving, self-sufficient office guru who can handle billing, HR, accounting, and customer service with equal flair. If you can balance spreadsheets and balance a smile while answering the phone, you might just be our hero.
What You'll Be Up To (a.k.a. Essential Duties):
Resident Billing Support (a little math, a lot of people skills):
Tame the daily census forms and reconcile them like a pro-accuracy is your middle name.
Stay sharp on Medicare, Medicaid, and the alphabet soup of billing programs (MMAI, MLTSS, Advantage-you get it).
Help families navigate pre-approvals, authorizations, and financial paperwork without breaking a sweat.
Keep billing files neat, organized, and compliant-Marie Kondo would be proud.
Chase down accounts receivable and keep our financial ship sailing smoothly.
Banking Fun (yes, fun):
Manage the Resident Trust Fund with care and precision.
Balance deposits, withdrawals, receipts, and adjustments like you've been doing it since birth.
HR Magic:
Help with new hire onboarding, background checks, and making sure everyone's paperwork is shiny and compliant.
Track licenses, training, and employee files like a backstage pass to HR success.
Run payroll, approve vacation time, and ensure bonuses are logged-because everyone loves payday.
Be the go-to guide for benefits, renewals, and making sure no one misses their coverage.
Clerical Wizardry:
Answer phones with charm and accuracy (bonus points if you can do it while typing).
Keep mail, office supplies, and equipment running like a well-oiled machine.
Basically, if the office hums, it's because of you.
Customer Service Vibes:
Greet residents, families, staff, vendors, and even the occasional lost delivery driver with warmth and professionalism.
Keep the front entrance stocked with materials and welcoming to all who walk through.
Step in with the Administrator when problem-solving is needed (cape optional).
The Bottom Line:
You'll be the behind-the-scenes superstar making sure the business side of care runs as smoothly as the care itself. From billing to HR to customer service, you're the glue that holds it all together-and the friendly face that makes the tough stuff a little easier.
Requirements
What We're Looking For (a.k.a. Your Secret Powers):
A High School diploma (or equivalent) is required-extra credit if you've got an Associate's in Accounting or Business.
2-3 years of experience in accounts receivable, collections, or something equally thrilling in the world of numbers.
Must know your way around Medicaid/Medicare and long-term care billing-this is not a "learn as you go" situation.
Fluent in the ancient language of Accounting 101 (debits, credits, and not panicking when numbers don't match).
Billing and collections skills sharper than your favorite #2 pencil.
Microsoft Excel and Word wizardry required-spreadsheets should fear you.
Computer skills that impress your coworkers when the printer jams and you magically fix it.
Communication chops: you can explain billing to a family, charm a vendor, and politely tell spam callers "no thanks."
Customer service instincts strong enough to keep residents, families, and staff smiling-even on Mondays.
Grammar and spelling skills that would make your high school English teacher proud.
The ability to make smart decisions without consulting a Magic 8 Ball (most of the time).
The Fine Print:
Job offer = background check + drug screen (professionalism is part of the gig).
Equal Opportunity Employer-we love building teams as diverse and dynamic as the people we serve.
Salary Description
$24.00 - $28.00 / hourly
$24-28 hourly 8d ago
Business Office Manager (BOM)
Bria Health Services 3.6
Godfrey, IL jobs
Join us at the Nexus of care and compassion.
Business Office Manager (BOM) Benefits:
BCBS healthcare coverage
401K
Employee rewards program
PTO package and paid holidays
Growth from within
Team-oriented work environment
Business Office Manager (BOM) Responsibilities:
As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.
You will compete daily deposits, handle collections, process any credit card payments and submit to corporate biller for posting.
You will act as a liaison between the corporate office and family members for all billing related questions.
You will complete all therapy verifications as requested by rerunning all eligibilities to ensure accurate information is given.
You will be responsible for submitting Medicaid applications and department follow ups.
Requirements
Business Office Manager (BOM) Qualifications:
Bachelor's degree or equivalent.
SNF (Skilled Nursing Facility) BOM or Assistant BOM experience required.
Working knowledge of PCC, census, Medicaid and Medicare.
Excellent time management skills.
Strong communication skills.
High degree of organization.
keywords: bom, business office manager, office management, office organization
Salary Description $50000 - $55000 / per year
$50k-55k yearly 7d ago
Business Office Manager (BOM)
Nexus Health Management 4.4
Godfrey, IL jobs
Full-time Description
Join us at the Nexus of care and compassion.
Business Office Manager (BOM) Benefits:
BCBS healthcare coverage
401K
Employee rewards program
PTO package and paid holidays
Growth from within
Team-oriented work environment
Business Office Manager (BOM) Responsibilities:
As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.
You will compete daily deposits, handle collections, process any credit card payments and submit to corporate biller for posting.
You will act as a liaison between the corporate office and family members for all billing related questions.
You will complete all therapy verifications as requested by rerunning all eligibilities to ensure accurate information is given.
You will be responsible for submitting Medicaid applications and department follow ups.
Requirements
Business Office Manager (BOM) Qualifications:
Bachelor's degree or equivalent.
SNF (Skilled Nursing Facility) BOM or Assistant BOM experience required.
Working knowledge of PCC, census, Medicaid and Medicare.
Excellent time management skills.
Strong communication skills.
High degree of organization.
keywords: bom, business office manager, office management, office organization
Salary Description $50000 - $55000 / per year