Job Trainer jobs at Cambia Health Solutions

Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Join our team at Swedish Shared Services where you'll support nurses both in and out of surgery, among other patient care tasks. As a Providence caregiver, you'll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care. Required Qualifications: Master's Degree Nursing. Upon hire: Registered Nurse License Three years' Experience in nursing leadership including clinical experience in associated service line area. Preferred Qualifications: Emphasis on education with current clinical competence in service group. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 401795 Company: Swedish Jobs Job Category: Clinical Education Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Nursing Department: 3900 SS CLINICAL EDUCATION Address: WA Seattle 550 17th Ave Work Location: Swedish Cherry Hill 550 17th-Seattle Workplace Type: On-site Pay Range: $57.86 - $89.83 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Bellevue, WA-98005

This position will provide service group educational support to clinical staff and will be focused on staff clinical development and expertise. Will work intimately with the service group director and Clinical Nurse Specialist to plan for the development of excellence in care. This position will emphasize the use of educational theory and expertise to foster clinical growth to increase the competency of staff and ensure safe and positive patient outcomes. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Master's Degree Nursing. Upon hire: Registered Nurse License 3 years Experience in nursing leadership including clinical experience in associated service line area. Preferred Qualifications: Emphasis on education with current clinical competence in service group. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 401797 Company: Swedish Jobs Job Category: Clinical Education Job Function: Clinical Support Job Schedule: Full time Job Shift: Variable Career Track: Nursing Department: 3900 SS CLINICAL EDUCATION Address: WA Seattle th Ave Work Location: Swedish Cherry Hill th-Seattle Workplace Type: On-site Pay Range: $57.86 - $89.83 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

**Job Summary and Responsibilities** **Franciscan Medical Group, a part of Virginia Mason Franciscan Health, is currently seeking a full time Patient Access Trainer to join our Franciscan Patient Access Team! Come join our cohesive and talent team! No nights, weekends or organizationally recognized holidays required.** **Job Summary:** This job is responsible for supervising the daily operations of the assigned patient access staff in accordance with established policies, procedures, standards and regulatory requirements. An incumbent monitors accuracy, volume and staff productivity to assure compliance with internal standards, regulatory requirements and that work is conducted in a cost-effective and efficient manner. Work is performed behind-the-scenes, interacting with stakeholders on the phone. Work includes: 1) supervising assigned staff (e.g. training, scheduling and evaluating) engaged in patient access activities in accordance with established operating standards; 2) serving as liaison with various internal departments in coordinating and/or resolving issues within scope of position; 3) assuring that all activities are timely and accurately documented; 4) implementing, within scope of position, solutions to resolve operational issues and/or errors and assuring appropriate escalation of issues to higher level management; and 5) assisting in identifying opportunities to streamline current operations and to implement approved process changes. Work is performed in accordance with established standards/guidelines and requires knowledge of applicable regulatory requirements sufficient to facilitate compliant operations and to exercise good judgment in addressing operational issues. Also requires expertise in supervising and evaluating the work of support staff. An incumbent works with higher level management on major operational or business decisions prior to implementation. **Essential Job Duties:** **Operations** + Supervises daily operations of assigned staff to assure that all services/activities are conducted in a timely and cost-effective manner and in accordance with professional standards, internal policies/standards/procedures and/or applicable regulatory requirements. + Implements approved quality control/quality assurance and productivity standards; assures that applicable standards, systems and procedures are understood and followed; serves as a liaison between the Patient Access department and clinics to facilitate policy/procedural compliance and assist in maintaining business continuity. + Monitors and audits related documentation to maintain conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports for review of higher-level authority. + Researches inquiries, complaints and requests by internal/external customers and takes appropriate steps, within scope of position, to resolve errors or issues; communicates resolution to all interested parties. + Monitors annual budget to control overtime and facilitate compliance; keeps higher level management informed of all issues with potential for budgetary impact. + Participates in the development of, and implements, new/revised guidelines, procedures, processes and/or training materials in support of assigned function/work unit to facilitate regulatory compliance; assures that employees understand and apply internal guidelines appropriately; prepares internal communications (re. training, process changes, assessments, etc.) for department staff. **Staff Supervision and Development** + Schedules, supervises, audits and evaluates the work of assigned and/or clinic staff engaged in financial counseling, insurance verification, referrals, training and other administrative support activities in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; assures that staff are qualified and properly trained to perform assigned job duties. + Interviews job candidates and participates in employment and other personnel decisions in accordance with established guidelines; orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance; approves timecards; communicates performance standards and evaluates employee performance. + Counsels/mentors staff, providing constructive feedback and recognizing results achieved; participates in performance management activities and resolves technical issues referred by subordinates as beyond their scope of authority. **Performance Improvement** + Monitors and assesses current operations/services to identify opportunities and provide recommendations to stakeholders for performance/process improvements initiatives; implements approved changes and ensures that staff receive the necessary on-the-job training to enhance their understanding of performance improvement initiatives. + Maintains and coordinates quality control indicators in collaboration with higher level Patient Access management to facilitate achievement of quality standards; recommends process improvement plans for areas of deficiency. **Business Planning** + Participates in department business planning activities, including the development/implementation of work unit objectives/projects to address current and future needs to support achievement of business objectives. + Develops assessments of current state and assists in making recommendation for access improvements in clinics. + Performs related duties as required. **Job Requirements** **Education/Experience:** + Bachelor's degree in a related discipline, and a minimum of one year of related work experience that would demonstrate attainment of the requisite job knowledge/abilities; OR + Three years of work experience in the discipline that would demonstrate attainment of the requisite job knowledge/abilities, ORMaster's degree in a related discipline **License/Certification:** + Current certification from the National Association of Healthcare Access Management (NAHAM) as a Certified Healthcare Access Associate (CHAA) is strongly preferred. + Current certification from the National Association of Healthcare Access Management (NAHAM) as a Certified Healthcare Access Manager (CHAM) is desirable. **Where You'll Work** Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. **Pay Range** $26.76 - $39.81 /hour We are an equal opportunity/affirmative action employer.

Description & Requirements Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support. *Position is contingent upon contract award* This is a fully remote role. Equipment will be provided but must meet the remote position requirement provided below. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals. • Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants. • Monitor learner performance and provide feedback to the Training Supervisor as needed. • Serve as a subject matter expert for assigned customer agencies. Minimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization. • Experience conducting virtual training sessions using Microsoft Teams preferred. • Strong communication and facilitation skills, with the ability to engage remote learners effectively. • Experience supporting training in contact center environments, including customer service, technical support, or specialized programs. • Ability to manage multiple training sessions and priorities in a fast-paced environment. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.44 Maximum Salary $ 39.95

Where You'll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. Job Summary and Responsibilities Franciscan Medical Group, a part of Virginia Mason Franciscan Health, is currently seeking a full time Patient Access Trainer to join our Franciscan Patient Access Team! Come join our cohesive and talent team! No nights, weekends or organizationally recognized holidays required. Job Summary: This job is responsible for supervising the daily operations of the assigned patient access staff in accordance with established policies, procedures, standards and regulatory requirements. An incumbent monitors accuracy, volume and staff productivity to assure compliance with internal standards, regulatory requirements and that work is conducted in a cost-effective and efficient manner. Work is performed behind-the-scenes, interacting with stakeholders on the phone. Work includes: 1) supervising assigned staff (e.g. training, scheduling and evaluating) engaged in patient access activities in accordance with established operating standards; 2) serving as liaison with various internal departments in coordinating and/or resolving issues within scope of position; 3) assuring that all activities are timely and accurately documented; 4) implementing, within scope of position, solutions to resolve operational issues and/or errors and assuring appropriate escalation of issues to higher level management; and 5) assisting in identifying opportunities to streamline current operations and to implement approved process changes. Work is performed in accordance with established standards/guidelines and requires knowledge of applicable regulatory requirements sufficient to facilitate compliant operations and to exercise good judgment in addressing operational issues. Also requires expertise in supervising and evaluating the work of support staff. An incumbent works with higher level management on major operational or business decisions prior to implementation. Essential Job Duties: Operations Supervises daily operations of assigned staff to assure that all services/activities are conducted in a timely and cost-effective manner and in accordance with professional standards, internal policies/standards/procedures and/or applicable regulatory requirements. Implements approved quality control/quality assurance and productivity standards; assures that applicable standards, systems and procedures are understood and followed; serves as a liaison between the Patient Access department and clinics to facilitate policy/procedural compliance and assist in maintaining business continuity. Monitors and audits related documentation to maintain conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports for review of higher-level authority. Researches inquiries, complaints and requests by internal/external customers and takes appropriate steps, within scope of position, to resolve errors or issues; communicates resolution to all interested parties. Monitors annual budget to control overtime and facilitate compliance; keeps higher level management informed of all issues with potential for budgetary impact. Participates in the development of, and implements, new/revised guidelines, procedures, processes and/or training materials in support of assigned function/work unit to facilitate regulatory compliance; assures that employees understand and apply internal guidelines appropriately; prepares internal communications (re. training, process changes, assessments, etc.) for department staff. Staff Supervision and Development Schedules, supervises, audits and evaluates the work of assigned and/or clinic staff engaged in financial counseling, insurance verification, referrals, training and other administrative support activities in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; assures that staff are qualified and properly trained to perform assigned job duties. Interviews job candidates and participates in employment and other personnel decisions in accordance with established guidelines; orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance; approves timecards; communicates performance standards and evaluates employee performance. Counsels/mentors staff, providing constructive feedback and recognizing results achieved; participates in performance management activities and resolves technical issues referred by subordinates as beyond their scope of authority. Performance Improvement Monitors and assesses current operations/services to identify opportunities and provide recommendations to stakeholders for performance/process improvements initiatives; implements approved changes and ensures that staff receive the necessary on-the-job training to enhance their understanding of performance improvement initiatives. Maintains and coordinates quality control indicators in collaboration with higher level Patient Access management to facilitate achievement of quality standards; recommends process improvement plans for areas of deficiency. Business Planning Participates in department business planning activities, including the development/implementation of work unit objectives/projects to address current and future needs to support achievement of business objectives. Develops assessments of current state and assists in making recommendation for access improvements in clinics. Performs related duties as required. Job Requirements Education/Experience: Bachelor's degree in a related discipline, and a minimum of one year of related work experience that would demonstrate attainment of the requisite job knowledge/abilities; OR Three years of work experience in the discipline that would demonstrate attainment of the requisite job knowledge/abilities, OR Master's degree in a related discipline License/Certification: Current certification from the National Association of Healthcare Access Management (NAHAM) as a Certified Healthcare Access Associate (CHAA) is strongly preferred. Current certification from the National Association of Healthcare Access Management (NAHAM) as a Certified Healthcare Access Manager (CHAM) is desirable. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.

As a Patient Trainer contractor at Abbott, you can do work with impact. To be considered for future opportunities as a Patient Trainer, apply now, and be added to Abbott's Contract Labor Community and the Patient Trainer Talent Pool. The Associate, INR Trainer provides training to Acelis Connected Health's (ACH) home testing customers in the proper use and care of the PT/INR products and to document the customer's demonstrated ability to use the products in accordance with their physician's instructions. The role provides first level equipment and web-based application troubleshooting to end users via phone. Scheduling Notes Based on assignment requests from Abbott, can allow for flexible scheduling Assignments can fluctuate, but can be 0-5 patients a week, with total of 3.5 hours each session Travelling to and from patient's homes will be covered under hourly rate as well as federal mileage reimbursement Expectations Patient Trainers receive weekly assignment requests. They are allowed to accept or deny the requests. Typically, a Patient Trainer can visit between 0-5 patients per week, with no guaranteed set number of assignments per week or per month. This position allows for flexible scheduling. Patient Training expected to be done in 1 hour, along with 30 minutes of administrative documentation. Assignment Requests durations will vary from 2 hours, 30 minutes to 3 hours, 30 minutes. Flexible scheduling with assignment requests. Qualifications Registered Nurse (RN) license Home health or in home care experience preferred Medical device training experience COVID Vaccination or approved COVID Declination Form Availability to train weekdays and weekends Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to performing the key duties that create life-changing breakthroughs.

About this Opportunity: Our care teams typically include a 3:1 staff-to-provider ratio, so you have the tools necessary to provide wrap-around services to treat the whole patient. From medical, dental, and behavioral health services to housing support, food security, and other resource navigation, our team understands that a patient's health extends beyond the walls of our clinics. With no call schedule, no productivity minimums, and flexible hours, our providers enjoy a healthy work-life balance. The 12-month Advanced Practice Provider Residency Program provides intensive training on the clinical complexity of family practice in the safety net setting and on a high-performance PCMH model for primary care. The program is specifically intended for new Family Nurse Practitioners committed to careers as Primary Care Providers in the challenging setting of rural community health centers and other safety net settings. The program includes precepted primary care sessions, specialty rotations, mentored independent clinics, didactic sessions, and quality improvement. We are looking for: Family Medicine Nurse Practitioner Residency Training Program Participants Recent graduates (within 24 months) of a Master's or DNP program, and certified or board eligible as an FNP and licensed in WA, with a stated commitment to practice as a primary care provider in a Community Health Center, or other safety net setting. The residency is a full-time, 12-month salaried position with benefits. Location - Yakima, WA Position Details: $115,000 base salary Recruitment bonus and relocation assistance Full-time: 40 hours/week - Flexible hours Call: Not required EMR: NextGen Clinic Hours: Monday - Friday, hours vary Benefits: 403B Retirement $200 professional fees allowance $1,000 continuing education allowance $1,000 “perfect attendance bonus” 20 hours of continuing education 10 paid holidays 80 planned leave hours 96 unplanned leave hours 90% medical insurance 100% dental/vision for self and dependents 100% life/disability for self Malpractice insurance Professional Dues (WSMA, DEA, Licensing) About YNHS: If you are a mission-driven team player with a passion for quality and compassion for the underserved, YNHS is the place for you. With over 350 valued employees and 19 years of HRSA funding in primary care, behavioral health integration, quality improvement, and more, we serve over 90,000 patients annually. Because of our commitment and service to uninsured and low-income populations, YNHS is an eligible site for National Health Service Corp and Washington State Health Professional loan repayment programs. Our patients are as diverse as our community and anyone is welcome, including migrant and seasonal farm workers, residents in public housing, and those experiencing homelessness. Our commitment to serving the underserved extends throughout our local communities, with targeted outreach to even the most remote areas of our valley. As a Community Health Center, at least half of our volunteer Board of Directors are users of our services. This governance model keeps us focused on the needs of our patients and the community. If you are seeking a fulfilling career, with a rewarding work-life balance that can provide tangible improvements in the lives of those in need, join our team today! About the Yakima Valley: Practice where it's nearly perfect! All Yakima Neighborhood Health Services clinics are located in the Yakima Valley, the heart of Washington's agricultural region. Over 75% of U.S. hops are grown in the Yakima Valley, along with wine grapes, apples, cherries, peaches, asparagus, and other farm-to-table fare. Unlike Seattle or Portland two to three hours to the west, the Yakima Valley is in Central Washington, east of the Cascade Mountains, where 300 days of desert sun each year has earned us the nickname “the Palm Springs of Washington.” The valley offers a vibrant backdrop for work and play with four distinct seasons, a vast array of year-round outdoor activities, and incredible landscapes including Mt. Adams and Mt. Rainier looming on the horizon. The state's only blue-ribbon fishery is just minutes from downtown Yakima, as well as a variety of skiing, golfing, hiking, cycling, and other outdoor adventures. Yakima also hosts James Beard-nominated eateries, award-winning wineries and breweries, an active arts community, and vibrant cultural opportunities. With generous time off and the beautiful Yakima Valley at your door, a true work-life balance has never been easier. Discover more about Yakima Neighborhood Health and the Yakima Valley at YNHScareers.org. Work Schedule: Varied Compensation Range: $115,000 +

Wage Range: $85,696 - $137,093 per year Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary Works with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their application. Those who train clinicians also work with specialty champions, nurse champions, Epic analysts, and clinical informatics. Primary Duties: * Develops role‐based training content, independently or with team members, using a variety of software programs, tools, and applications ﴾such as Microsoft Office﴿. * Designs, develops, and maintains instructional materials. * Maintains policy and procedure documentation. * Incorporates feedback from others into existing training and training administration procedures. * Learns new content and consults with subject matter experts to develop training materials. * Builds and tests training environments, provides support, and troubleshoots issues. * Trains and credentials additional classroom trainers. * Trains end users on assigned applications. * Collaborates with other trainers by co‐facilitating classroom instruction and assisting with practice exercises as needed. * Prepares lessons and materials. * Follows up with trainees outside of the classroom to offer additional support. * Serves as an expert educator to internal staff. * Manages projects, including creating and following project timelines. * Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: * Bachelor's degree in instructional design, education, healthcare or related field or equivalent combination of education and/or experience * 5 years of recent experience and demonstrated proficiency in teaching and supporting EMRs. * 3 years of experience developing in person and virtual training programs in a healthcare EMR environment that integrates information technology solutions with end user workflow and process design. * 1 year of experience with e-Learning delivery programs and authoring tools (e.g., Captivate, Camtasia). * 1 year of experience with Learning Management Systems. * Recent experience as a Certified Trainer working with Epic Systems. * Epic certification in area of support and the ability to obtain additional certifications as needed. * Expert knowledge of Microsoft Office (Publisher, Word, PowerPoint, OneNote, Teams). * Advanced knowledge of virtual learning environments (e.g., Teams, WebEx, Adobe Connect, Zoom). * Ability to travel to various locations outside of the main EvergreenHealth campus. * Ability to facilitate training events which may take place outside of regular business hours, such as evening, nights, and weekends. * Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience. * Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements. * Excellent verbal and written communication skills. * Ability to work independently and as a team member across multiple teams. * Ability to develop, document and ensure adherence to technical standards. * Ability to research and perform analysis to resolve complex issues. * Ability to understand customer requirements and their impact on technical directions of a solution. * Strong attention to detail. * Ability to effectively manage tasks in a fast-paced environment with shifting priorities. DESIRED for the position: * Master's degree in instructional design, education, healthcare or related field * Clinical experience strongly preferred * Strong knowledge of change management. Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. * Medical, vision and dental insurance * On-demand virtual health care * Health Savings Account * Flexible Spending Account * Life and disability insurance * Retirement plans (457(b) and 401(a) with employer contribution) * Tuition assistance for undergraduate and graduate degrees * Federal Public Service Loan Forgiveness program * Paid Time Off/Vacation * Extended Illness Bank/Sick Leave * Paid holidays * Voluntary hospital indemnity insurance * Voluntary identity theft protection * Voluntary legal insurance * Pay in lieu of benefits premium program * Free parking * Commuter benefits View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below. EvergreenHealth Benefits Guide IND123 <

Wage Range: $31.20 - $49.92 per hour Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary Delivers structured education on the Epic electronic medical record (EMR) to diverse multidisciplinary teams. Leads Day-in-the-Life learning activities and provides at-the-elbow and online support. This role also participates in training and curriculum development activities to support new employee orientation, upgrades, and other ongoing training needs. Primary Duties: * Provides in-person classroom instruction and facilitates high-quality virtual training events to end users at all levels of the organization. * Facilitates Day-in-the-Life (DIL) activities. * Assists as a roamer and supports classroom training as needed. * Collaborates with principal trainers, clinical informatics, analysts, and subject matter experts to ensure content meets the process, workflow, and functionality needs of end users. * Evaluates training effectiveness and makes recommendations for improvement. * Creates job aids and other end user support materials. * Facilitates study halls and user settings labs for providers or other attendees. * Teaches refresher, optimization, and skills-enhancement classes. * Provides at-the-elbow and telephone/online support as needed. * Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: * 2 years of recent experience and demonstrated proficiency teaching and supporting Epic EMR. * 1 year of experience using a Learning Management System. * Experience working in healthcare. * Advanced knowledge of Microsoft Office (Word, PowerPoint, OneNote, Teams). * Ability to demonstrate knowledge of adult learning theory and expertise in all assigned EMR applications within 4-6 weeks of hire. * Must obtain Credentialed Trainer status in assigned application within 6 weeks of assignment. This credentialing process includes the successful completion of assigned training tracks, teaching presentations ("teach backs") before a panel, and credentialing exams. * Ability to travel to various locations outside of the main EvergreenHealth campus * Ability to facilitate training events which may take place outside of regular business hours, such as evenings, nights and weekends. * Outstanding communication and presentation skills. * Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience. * Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements. * Excellent verbal and written communication skills. * Ability to work independently and as a team member across multiple teams. * Ability to develop, document and ensure adherence to technical standards. * Ability to research and perform analysis to resolve complex issues. * Ability to understand customer requirements and their impact on technical directions of a solution. DESIRED for the position: * Bachelor's degree in education, instructional design, or healthcare related field strongly preferred. * Clinical experience is highly desirable. * Strong knowledge of change management. Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. * Medical, vision and dental insurance * On-demand virtual health care * Health Savings Account * Flexible Spending Account * Life and disability insurance * Retirement plans (457(b) and 401(a) with employer contribution) * Tuition assistance for undergraduate and graduate degrees * Federal Public Service Loan Forgiveness program * Paid Time Off/Vacation * Extended Illness Bank/Sick Leave * Paid holidays * Voluntary hospital indemnity insurance * Voluntary identity theft protection * Voluntary legal insurance * Pay in lieu of benefits premium program * Free parking * Commuter benefits View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below. EvergreenHealth Benefits Guide IND123 <

Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives! Position: HCA Training Specialist (Must Reside in the state of Washington) The HCA (Home Care Aide) Training Specialist plays a pivotal role within the organization, responsible for overseeing and managing the training of new caregivers to prepare them to take and pass the HCA certification in Washington state. The role typically involves a wide range of responsibilities, including the primary objectives below. Primary Objectives Culture: The HCA Training Specialist (HTS) is an advocate for Family Resource Home Care's culture, which seeks to balance a family like culture of support, engagement and respect with a high-performance culture, committed to operational excellence. The company's purpose is to improve more lives, and in pursuit of this goal, we aspire to be the preferred provider of home care services and an employer of choice. Leadership: The HCA Training Specialist works with the Director of Training and Development to provide training, mentoring, and coaching to new and existing caregiving staff. In alignment with regional objectives, HTS drives training and development of caregiving staff in alignment with Family Resource Best Practice to ensure staff performance aligns with FRHC mission and values and also State requirements. Operational Efficiency: HTS is responsible for designing, developing and delivering training programs to optimize caregiver proficiency, completion of HCA training and the HCA exam. HTS provides training, mentoring and coaching utilizing strong interpersonal communication and presentation skills informed by adult learning theory to foster an engaging learning environment, which is expected to yield role proficiency within prescribed time limits. Responsibilities Develop comprehensive statewide HCA training programs and materials, including instructor-led training, one on one coaching, and other resources to support learner success. Ensure training programs adhere to legal and regulatory requirements. Creates, organizes, plans, and presents various forms of training for caregivers - including live, conference calls, video recordings and written formats. Conduct engaging and informative training sessions that may include in-person or virtual training. Tailor training programs to meet the specific needs of different learning styles. Provide mentoring when need is identified to foster successful completion of the HCA course and role proficiency. Continuously assess the effectiveness of training programs through feedback, evaluations, and performance metrics, and make necessary adjustments. In collaboration with supervisor, identify skill gaps and training opportunities within operations such as skills lab support, continuing education offerings, and specialty training. Maintains records of training activities, attendance, results of tests and assessments. Collaborate with other departments to ensure smooth and efficient operation of HCA training program. Meets regularly with supervisor to review HCA program progress and provides analytics surrounding program attendance, program completion and exam results. Maintains records of expenses and timely expense submission. Support other projects and initiatives as directed by supervisor. Any other duties as assigned. Position may also be modified to accommodate specific needs. Requirements Minimum Qualifications Must live in the state of Washington. Bachelor's Degree 5+ year experience in long term care or related healthcare field Proven experience as a trainer or in a similar role Able to travel to assigned locations as directed by company needs and initiatives Demonstrated abilities in excellent communication, presentation, and relationship building skills Ability to work effectively with diverse groups and adapt training methods to different learning styles. Strong organizational skills and attention to detail. Critical thinking skills and the ability to adapt to changing requirements. Proficient with Microsoft Office (Word, Excel, PowerPoint) Valid driver's license, current auto insurance, and a clean driving record Able to speak, read and write English fluently Working Conditions The HCA Training Specialist will spend 70% of their time in an office environment indoors. This will require time both spent at a computer station for office work and standing. 30% of HTS time will be in the field providing on-site HCA Training or other trainings. Monday through Friday 8am-5pm This position will require travel as appropriate, approximately 30% of the time. This position will have administrative supervision. What We Offer Competitive salary plus performance-based bonus incentives: Pay Range $60-70k/year Comprehensive benefits (health, dental, vision) Paid mileage reimbursement Company-paid life and AD&D insurance Paid time off: 3 weeks' vacation in your first year 11 paid holidays Ongoing training and professional development Company matching 401(k) If you're passionate about making a difference in the lives of others, we'd love to hear from you!!

Job Details Bristol Hospice - Salt Lake - SALT LAKE CITY, UT Full Time $65000.00 - $75000.00 Salary DayDescription JOB SUMMARY: The Revenue Integrity Training Specialist is responsible for developing and delivering training programs that enhance staff proficiency in core RCM functions including insurance verification, authorization workflows, Electronic Medical Record (EMR) system usage, hospice room and board tracking, and AR collections. This role supports business office operations by ensuring accurate documentation, timely billing, and compliance with payer requirements, while driving continuous improvement through audits and feedback. ESSENTIAL JOB FUNCTIONS: Develop and deliver training on RCM processes including insurance verification, authorizations, and billing workflows Train staff in accurate documentation and monthly reconciliation of hospice room and board charges Conduct audits and provide feedback to improve billing accuracy and compliance Support AR collections by training staff on best practices and resolving discrepancies Collaborate with Executive Directors and Business Office teams to optimize workflows Maintain training documentation and provide ongoing support and refresher sessions Monitor staff performance and address knowledge gaps through targeted training. Training Development and Delivery: Design, develop, and deliver training programs related to Medicaid eligibility verification, EMR attributes, hospice room and board tracking, AR collections, and other key administrative processes. Create instructional materials, including training guides, presentations, checklists, and online resources to ensure clarity and ease of learning. Conduct both in-person and virtual training sessions for new and existing staff, ensuring proficiency in eligibility processes, Medicaid authorizations, and use of the EMR system. Medicaid Authorization and Eligibility Training: Educate staff on the process for verifying Medicaid eligibility, including how to navigate insurance portals and communicate with providers. Train team members on how to accurately submit Medicaid authorizations and ensure timely follow-up on pending authorizations. Ensure that staff understand the process for tracking and reviewing hospice room and board charges, and how to input and monitor this information accurately. EMR System Training: Provide hands-on training in the EMR system, focusing on the maintenance of patient attributes, eligibility data entry, and accurate reporting. Work with Informatics in developing user-friendly tutorials and troubleshooting guides to support staff in using the EMR system effectively. Conduct refresher courses to keep staff updated on any system changes or new features that impact on their work. Room and Board Auditing and Training: Room and Board Forms: Provide training on the proper completion and submission of room and board forms for hospice patients, ensuring compliance with internal protocols and payer requirements. Room and Board Checklist: Develop and implement a monthly room and board checklist for staff to follow, ensuring all required information is accurately captured and reviewed. Room and Board Audits: Conduct regular audits on room and board forms to ensure that they are completed correctly, that billing is accurate, and that no discrepancies exist between submitted forms and patient records. Continuous Improvement: Review audit results with staff, providing feedback and additional training where necessary to improve accuracy and efficiency in room and board billing. Month-End Processes and Compliance: Train staff on month-end procedures for reviewing and signing off on eligibility, authorizations, and hospice charges to ensure all steps are completed accurately and on time. Ensure that staff is familiar with compliance requirements and documentation standards, including HIPAA and Medicaid-specific regulations. Guide staff in performing month-end reconciliations, ensuring all necessary documentation is submitted and processed by the deadline. Ongoing Support and Troubleshooting: Provide ongoing support and guidance to staff as they apply their training to daily tasks, including answering questions and resolving issues. Monitor staff performance and provide feedback to ensure adherence to processes and protocols. Identify knowledge gaps and conduct additional training sessions to address specific areas of need. Collaboration and Feedback: Work closely with the Executive Directors and Business Office teams to identify areas for improvement in processes and staff training. Gather feedback from staff and leadership to refine training programs and enhance the learning experience. Help improve the overall efficiency of business office operations by identifying opportunities for process optimization. AR Collections Support: Assist branch-level staff in resolving Accounts Receivable (AR) issues related to Medicaid authorizations, eligibility verification, and hospice billing discrepancies. Provide training and guidance on AR best practices, including following up on outstanding balances, reviewing aging reports, and working with the finance team to identify resolution strategies. Collaborate with branch managers and the finance department to address AR challenges, ensuring the timely collection of payments and reducing outstanding receivables. Monitor the AR process to identify patterns of issues and provide targeted training to prevent recurring problems. Qualifications REQUIRED EDUCATION & EXPERIENCE: Must be at least 18 years of age Experience as a trainer or educator in a healthcare setting Associate's or Bachelor's degree in healthcare administration, business, or related field preferred Familiarity with Medicaid and insurance provider regulations in healthcare REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Strong understanding of RCM workflows including insurance verification, authorizations, and billing. Strong background in training or teaching, with the ability to communicate complex concepts clearly Proficiency in Hospice EMR's systems or similar healthcare management software Exceptional organizational skills and ability to manage multiple training sessions simultaneously Strong presentation and instructional skills, with experience in both virtual and in-person training environments Knowledge of hospice care operations, billing processes, AR collections, and regulatory requirements Ability to work effectively with diverse teams and create an engaging learning environment OTHER REQUIREMENTS: Ability to travel up to 75% as needed Flexible work schedule to accommodate training and audits Must pass background check and comply with company policies WORK ENVIRONMENT: Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations Must be dependable and flexible in work schedule Foster collaborative and professional relationships across departments Participate in audits, surveys, and system implementations as needed PHYSICAL ENVIRONMENT: Must be able to use standard office equipment including, but not limited to, computers, copiers, scanners and fax machines Must be able to sit for long periods Must be flexible to work remotely and in the office. Must be able to communicate verbally by phone or in person Requires consistent wrist movement and exposure to computer screens

Behavioral Health Solutions is seeking a hard-working, self-driven individual to join our behavioral team as a part-time Telehealth Facilitator. Candidates must be comfortable working in a Skilled Nursing Facility (SNF) environment and display technical skills with tablet and telehealth equipment. Applicants must be able and willing to travel to facilities in the Vancouver area on scheduled days. Job Type: Part-time, between 5-10 hours per week. The exact number of hours is dependent upon the range willing to travel. Responsibilities: Serve as the liaison between the healthcare provider and the patient during Telehealth visits. Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed. Coordinating appointment scheduling between healthcare providers and clients in SNFs. Provide ongoing support to healthcare professionals regarding Telehealth services. Timely connection to telehealth appointments. Communicate with patients, families, facility staff, and colleagues professionally. Requirements Comfortable using technology - iPads, tablets, smartphones, computers, and mobile applications. Proficient in Microsoft Office and other relevant software. Knowledge of behavioral health terminology. Strong organizational and time-management skills. Ability to multitask and work effectively in a fast-paced environment. Strong interpersonal and communication skills. Knowledge of HIPAA regulations and patient confidentiality Possession of a valid Driver's License. Some facilities may require up-to-date vaccinations or appropriate exemptions. BLS. TB Test. CPR/AED/First Aid Certificate. Benefits Competitive Earnings. Required PPE is provided. Training and Supervision. Work-Life Balance. PTO and Paid Holidays. Paid during commute Pay $18.00 - $22.00 per hour.