Medical Receptionist jobs at Cambridge Health Alliance

NovaCare Rehabilitation 54928 OHJV - Sports Med Ctr Dublin6955 Hospital DriveDublin, Ohio 43016 Centralized Scheduler Full Time, Mon-Fri 9am-6pm (remote after training, but must attend 90-day onsite training in Dublin) $17-18.50/hour (based on experience) Diverse Health Benefit Packages, paid holidays, PTO & EID Leave, 401K with company match & more *Do you have customer service, call center, or scheduling experience? *Are you someone who enjoys working on the business side of health care? *Do you want to work for a company devoted to helping others and achieving outcomes that improve quality of life? Then this might be an opportunity for you! Watch for a glimpse into life at Select Medical: Responsibilities Work as a team to ensure office is working efficiently and that all calls are made timely to potential patients and referral sources. Responsible for accurate procedure scheduling. Effectively communicates with patients, families, healthcare team members the time of visit, visit expectations, facility directions and web address to access New Patient paperwork. Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure. Reviews and evaluates scheduled appointments for completeness. Assists with pre-registration process by obtaining demographic information and insurance information. Receives Physician orders and schedules procedures by both telephone and electronic media. Obtains provisional diagnosis, Physician orders and patient history to substantiate the requested treatment. Communicates scheduling concerns to the Center Manager or market leader. Communicate scheduled appointments with team members at the center and scans in any supporting documentation. Place calls to patients for Prehab scheduling for pre-surgical appointments. Works closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals. Other duties as assigned. Qualifications Minimum Requirements High School diploma or GED. Two years' experience in Healthcare field dealing with customer service. Preferred Qualifications Industry Specific Customer Service Certification preferred. Associate or Bachelor's degree preferred, OR 2 years' experience in similar role. Additional Data Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with 1,900+ locations in 40 states and the District of Columbia. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network enables us to partner effectively with physicians, employers, payers, and case managers to achieve optimal patient outcomes at a cost-effective price. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. #ACN Select Medical strives to provide our employees with work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. Other benefits include: A thorough orientation and training program. Develop collaborative relationships with multiple departments on campus. Corporate campus with access to walking trails and beautiful outdoor rest areas. Paid Time Off (PTO) and Extended Illness Days (EID). Health, Dental, and Vision insurance; Life insurance; Prescription coverage. 401(k) retirement plan with company match. Short and Long Term Disability. Personal and Family Medical Leave. Equal Opportunity Employer/including Disabled/Veterans

**NovaCare Rehabilitation** 54928 OHJV - Sports Med Ctr Dublin 6955 Hospital Drive Dublin, Ohio 43016 **Centralized Scheduler** **Full Time, Mon-Fri 9am-6pm** **_(remote after training, but must attend 90-day onsite training in Dublin)_** **$17-18.50/hour (based on experience)** **Diverse Health Benefit Packages, paid holidays, PTO & EID Leave, 401K with company match & more** *Do you have customer service, call center, or scheduling experience? *Are you someone whoenjoys working on the business side of health care? *Do you want to work for a company devoted to helping others and achieving outcomes that improve quality of life? **Then this might be an opportunity for you!** **Watch for a glimpse into life at Select Medical:** **Responsibilities** + Work as a team to ensure office is working efficiently and that all calls are made timely to potential patients and referral sources. + Responsible for accurate procedure scheduling. + Effectively communicates with patients, families, healthcare team members the time of visit, visit expectations, facility directions and web address to access New Patient paperwork. + Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure. + Reviews and evaluates scheduled appointments for completeness. + Assists with pre-registration process by obtaining demographic information and insurance information. + Receives Physician orders and schedules procedures by both telephone and electronic media. + Obtains provisional diagnosis, Physician orders and patient history to substantiate the requested treatment. + Communicates scheduling concerns to the Center Manager or market leader. + Communicate scheduled appointments with team members at the center and scans in any supporting documentation. + Place calls to patients for Prehab scheduling for pre-surgical appointments. + Works closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals. + Other duties as assigned. **Qualifications** **Minimum Requirements** + High School diploma or GED. + Two years' experience in Healthcare field dealing with customer service. **Preferred Qualifications** + Industry Specific Customer Service Certification preferred. + Associate or Bachelor's degree preferred, OR 2 years' experience in similar role. **Additional Data** _Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with 1,900+ locations in 40 states and the District of Columbia. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network enables us to partner effectively with physicians, employers, payers, and case managers to achieve optimal patient outcomes at a cost-effective price. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. #ACN_ Select Medical strives to provide our employees with work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. Other benefits include: + A thorough orientation and training program. + Develop collaborative relationships with multiple departments on campus. + Corporate campus with access to walking trails and beautiful outdoor rest areas. + Paid Time Off (PTO) and Extended Illness Days (EID). + Health, Dental, and Vision insurance; Life insurance; Prescription coverage. + 401(k) retirement plan with company match. + Short and Long Term Disability. + Personal and Family Medical Leave. _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*********************************************************************************************************************************** Share this job **Job ID** _346460_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _6955 Hospital Drive_ **Min** _USD $17.00/Hr._ **Max** _USD $18.50/Hr._

NovaCare Rehabilitation 54928 OHJV - Sports Med Ctr Dublin6955 Hospital DriveDublin, Ohio 43016 Centralized Scheduler Full Time, Mon-Fri 9am-6pm (remote after training, but must attend 90-day onsite training in Dublin) $17-18.50/hour (based on experience) Diverse Health Benefit Packages, paid holidays, PTO & EID Leave, 401K with company match & more * Do you have customer service, call center, or scheduling experience? * Are you someone who enjoys working on the business side of health care? * Do you want to work for a company devoted to helping others and achieving outcomes that improve quality of life? Then this might be an opportunity for you! Watch for a glimpse into life at Select Medical: Responsibilities * Work as a team to ensure office is working efficiently and that all calls are made timely to potential patients and referral sources. * Responsible for accurate procedure scheduling. * Effectively communicates with patients, families, healthcare team members the time of visit, visit expectations, facility directions and web address to access New Patient paperwork. * Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure. * Reviews and evaluates scheduled appointments for completeness. * Assists with pre-registration process by obtaining demographic information and insurance information. * Receives Physician orders and schedules procedures by both telephone and electronic media. * Obtains provisional diagnosis, Physician orders and patient history to substantiate the requested treatment. * Communicates scheduling concerns to the Center Manager or market leader. * Communicate scheduled appointments with team members at the center and scans in any supporting documentation. * Place calls to patients for Prehab scheduling for pre-surgical appointments. * Works closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals. * Other duties as assigned. Qualifications Minimum Requirements * High School diploma or GED. * Two years' experience in Healthcare field dealing with customer service. Preferred Qualifications * Industry Specific Customer Service Certification preferred. * Associate or Bachelor's degree preferred, OR 2 years' experience in similar role. Additional Data Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with 1,900+ locations in 40 states and the District of Columbia. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network enables us to partner effectively with physicians, employers, payers, and case managers to achieve optimal patient outcomes at a cost-effective price. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. #ACN Select Medical strives to provide our employees with work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. Other benefits include: * A thorough orientation and training program. * Develop collaborative relationships with multiple departments on campus. * Corporate campus with access to walking trails and beautiful outdoor rest areas. * Paid Time Off (PTO) and Extended Illness Days (EID). * Health, Dental, and Vision insurance; Life insurance; Prescription coverage. * 401(k) retirement plan with company match. * Short and Long Term Disability. * Personal and Family Medical Leave. Equal Opportunity Employer/including Disabled/Veterans

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday (hours vary) (2 evenings per week till 7pm) Compensation: $16.00 - $19.00/hour (pending experience) When patients enter our outpatient physical therapy center in Pickerington, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: 1 Year Front Desk experience Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Patient Service Specialist Type of Employment: Full Time Schedule: Monday- Friday (hours vary, 2 evenings per week till 7pm) Compensation: $16.00 - $19.00/hr (pending experience) When patients enter our outpatient physical therapy center in Columbus, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED 1 Year of OP Experience Preferred: 1 Year Front Desk experience Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Patient Service Specialist Type of Employment: Per Diem Schedule: *Hours not guarantee* Compensation: $16.00 - $19.00/hour (pending experience) When patients enter our outpatient physical therapy center in Columbus, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: 1 Year Front Desk experience Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

** Medical Receptionist -Patient Service Specialist **Type of Employment:** Part Time **Schedule:** Weekdays, hours vary (2 evenings per week till 7pm) **Compensation:** $16.00-$19.00/hour When patients enter our outpatient physical therapy center in Columbus, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED + 1 Year Outpatient Experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _346321_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _5193 W. Broad Street, Suite 100_ **Min** _USD $16.00/Hr._ **Max** _USD $19.00/Hr._

SCHEDULE: 3 days/week, 8a - 5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

SCHEDULE: 3 days/week, 8a - 5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday Hours Vary (2 evenings per week till 7pm) Compensation: $16.00 - $18.00/hour (pending experience) When patients enter our outpatient physical therapy center in Hilliard, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: Healthcare experience Insurance Verification Experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Wednesday 8am - 5pm, Tuesday 8am-6pm, Thursday 9am-6pm and Friday 8am-4pm Compensation: $15.00 - $17.00/hour (pending experience) When patients enter our outpatient physical therapy center in New Albany, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) * Start Strong: Our mentorship and orientation programs ensure a successful transition * Recharge & Refresh: Generous PTO to maintain a healthy work-life balance * Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings * Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities * Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out * Schedule patient appointments in person and via phone * Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team * Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: * High School Diploma or GED Preferred: * 1 Year Front Desk experience * Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday (8-5:00/6:00pm) Compensation: $17.00/hour When patients enter our outpatient physical therapy center in Cincinnati , we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED 1 Year of Front Desk Experience Preferred: 1 Year of Medical Office Experience Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

** Patient Service Specialist **Type of Employment:** Full-time **Schedule:** Monday - Friday (hours vary) **Compensation:** $16.50/hour When patients enter our outpatient physical therapy center in Cincinnati **,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED **Preferred:** + 1 Year Front Desk experience + Healthcare experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _349665_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _9275 Montgomery Road_ **Min** _USD $16.50/Hr._

Patient Service Specialist Type of Employment: Full-time Schedule: Monday- Friday (hours vary) (2 evenings till 7pm per week) Compensation: $15.00 - $17.00 /hr (pending experience) When patients enter our outpatient physical therapy center in Sheffield Village, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED 1 Year Front Desk experience Preferred: Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

** Patient Service Specialist **Type of Employment:** Full-time **Schedule:** Monday- Friday (hours vary) (2 evenings till 7pm per week) **Compensation:** $15.00 - $17.00/hr (pending experience) When patients enter our outpatient physical therapy center in Sheffield Village **,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED **Preferred:** + Healthcare experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _351693_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _5052 Waterford Dr._ **Min** _USD $15.00/Hr._ **Max** _USD $17.00/Hr._

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Medical Front Office - Patient Service Specialist - $1000 Sign-on Bonus Type of Employment: Full-time Schedule: Weekdays (Hours Vary), 2-3 evenings until 7pm Compensation: $15/hr When patients enter our outpatient physical therapy center in Canton, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: 1 Year Front Desk experience Healthcare experience Additional Data Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

** Patient Service Specialist **Type of Employment:** Full-time **Schedule:** Monday - Friday (hours vary) (Minimum of 1 evening per week till 7 PM) **Compensation:** $15/hour When patients enter our outpatient physical therapy center in **Canton,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED **Preferred:** + 1 Year Front Desk experience + Healthcare experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _350306_ **Experience (Years)** _0_ **Category** _Administrative - Administrative Services_ **Street Address** _4766 Belpar Street NW_ **Min** _USD $15.00/Hr._

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Poisition will float between Norwood and Sharonville centers. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards