Operations Specialist jobs at Camden National Bank - 21 jobs

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. We are looking for a talented and results driven Senior Private Aviation Specialist, with experience as a private jet broker. The role will require a hands on approach, with ownership of the entire sales cycle. **General Responsibilities:** + Receive requests, and propose the best aircraft for the trip, working closely with partnered suppliers + Understand trip needs and articulate options to best suit their individual requirements + Strengthen and expand relationships with suppliers in the United States + Full ownership of a request from start to finish, ensuring the service is exceptional and seamless + Contract management and negotiations + Ability to take initiative and work on expanding the department by engaging in additional responsibilities **What we are looking for:** + Adaptability and multitasking + 'Yes first' mentality + Strong analytical skills and extremely strong attention to detail + Experience working with ultra high net worth individuals + Entrepreneurial, problem-solving attitude + Excellent, clear and effective verbal and written communication skills + Experience in a collaborative and transparent environment + Ability to work in high-pressure environment with tight deadlines + Flexible working hours - available to work on evenings and weekends **Basic Qualifications: ** + High School Diploma, GED, or Equivalent Certification + At least 2 years experience as a private jet broker **Preferred Qualifications:** + 3+ years experience as a private jet broker **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ40) Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ40) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. **Responsibilities:** + Execute E2E Billing support + Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls + Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types + Establish and foster relationships with EDS vendors - web hosts and inventory aggregators + Apply effective time management skills to manage daily workload + Investigate issues and apply sound judgment to detect and mitigate product defects, dealer dissatisfaction, and areas of improvement + Respond promptly and professionally to internal and external customers and discern when to appropriately escalate + Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners + Responsible for continuous improvement of job knowledge by exercising active listening and engagement + Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction + Closely partner with product teams and provide Subject Matter Expert understanding and updates to the team and written documentation + Participate in special projects and ad hoc requests as needed **Job Level:** Principal Coordinator **Work Schedule:** Monday - Saturday 8am - 7pm CST & Sunday 11am - 5pm CST (2 days off will be base on the business needs) **Work from Home Technology Requirements** + Secure home office environment that is free from background noise and distractions + Reliable private internet connection that is not supplied via cellular data or hotspot is required + A private network that is password protected where you have ownership or line of site sight to every device on the network + Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) + Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions + ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred + To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page + Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. **Basic Qualifications:** + High School Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google Suite products + At least 2 years of experience working in the Financial Industry **Preferred Qualifications:** + At least 1 year of auto finance experience + At least 1 year of experience in system activations, inventory management , or billing experience + At least 6 months of experience using JIRA or using Salesforce **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Richmond, VA: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. We are looking for a talented and results driven Senior Private Aviation Specialist, with experience as a private jet broker. The role will require a hands on approach, with ownership of the entire sales cycle. **General Responsibilities:** + Receive requests, and propose the best aircraft for the trip, working closely with partnered suppliers + Understand trip needs and articulate options to best suit their individual requirements + Strengthen and expand relationships with suppliers in the United States + Full ownership of a request from start to finish, ensuring the service is exceptional and seamless + Contract management and negotiations + Ability to take initiative and work on expanding the department by engaging in additional responsibilities **What we are looking for:** + Adaptability and multitasking + 'Yes first' mentality + Strong analytical skills and extremely strong attention to detail + Experience working with ultra high net worth individuals + Entrepreneurial, problem-solving attitude + Excellent, clear and effective verbal and written communication skills + Experience in a collaborative and transparent environment + Ability to work in high-pressure environment with tight deadlines + Flexible working hours - available to work on evenings and weekends **Basic Qualifications: ** + High School Diploma, GED, or Equivalent Certification + At least 2 years experience as a private jet broker **Preferred Qualifications:** + 3+ years experience as a private jet broker **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ40) Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist (BGCZ40) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Under the direction of the Helpdesk Manager, the Senior Helpdesk Specialist provides tier-2 hardware, software and application support to the organization over phone, email and in person. This position is responsible for the first level and escalated problem determination, recording, incident reporting and resolution in order to meet the business needs of the Credit Union. The Senior Helpdesk Specialist will be a key contributor with the Helpdesk Manager in managing complex projects and coordinating task delegation to Helpdesk Specialists. This role will also primarily support infrastructure-related operations, including incident management for monitoring tools, network services, and other core systems\applications. Key Responsibilities Work with the Infrastructure team on larger projects and system Go-Lives. Provide administrative support for core business and other systems. Serve as an escalation point for tickets requiring advanced troubleshooting or investigation beyond the scope of Helpdesk Specialists. Provide primary support for any end user devices including Windows Desktop, Printers/Scanners and phones. Install and troubleshoot Microsoft windows, Office suite, Office 365, Emails, anti-virus, VPN and business applications, as measured by the accurate and timely completion of SMB Support Requests and business area feedback; determining possible solutions; testing and implementing solutions to enhance company capabilities for user support, over phone and desk side. Measured as resolved through tickets. Conduct hardware installations at all SMB sites for break/fix and hardware refreshes. Supports all activity for the Credit Union ATM/ITM network to include alerts and availability Manage workstation provisioning to ensure that applications will exhibit high levels of performance, security, scalability, and reliability upon deployment. Keep up to date Inventory of all User related IT equipment. Manage and document locations of local and remote deployed equipment. Manage onboarding, transfers and terminations processing. Addresses security vulnerabilities that are present on endpoints, printers, and other assets. Work closely with other IT team members to resolve complex issues, share knowledge, and continuously improve IT services and support processes. Core Skill Competencies Technical proficiency: Strong knowledge of computer systems, networks, and software applications. Automation: Familiarity with scripting or automation tools (e.g., PowerShell, Python, or Microsoft Power Automate). Leadership: Strong leadership skills with the ability to manage and motivate a team. Problem-Solving: Excellent analytical and problem-solving abilities. Communication: Effective communication skills, both verbal and written, to interact with team members and stakeholders. Time management: Ability to prioritize tasks, manage time effectively, and handle multiple issues simultaneously. Teamwork: Ability to collaborate with team members and other departments to achieve common goals. Physical Demands Ability to sit for extended periods while working at a computer. Occasional lifting of equipment and boxes up to 50 pounds. Ability to travel to different office locations as required. Qualifications Bachelor's degree in technical field or equivalent hands-on experience in IT operations or support. Minimum of three years of experience working in a technical operating capacity with banking experience a plus. Previous senior/lead helpdesk experience a plus. Demonstrated knowledge and experience with Windows desktop operating systems, Windows Server, and associated services. Strong leadership skills and ability to delegate tasks to team members. Experience with automation and scripting.

Ballentine Partners is looking for an enthusiastic Operations Associate - Trade Processor to join our growing Operations Team. Responsibilities include: Execute and monitor trades on behalf of client teams using our trading and custodian platforms. Collaborate on large scale, firm-wide trade plans. Document and maintain accurate records of all trading activities. Review trades for accuracy and promptly rectify any errors. Monitor and mitigate risks associated with trading, e.g., market, operational, liquidity, and compliance risks. Maintain effective communication and coordinate with Operations team members, client teams, compliance staff, and other stakeholders. Provide real-time updates on trade execution and market conditions. Ensure all trading activities comply with internal policies and external regulatory requirements. Conduct real-time compliance checks and post-trade audits. Monitor market conditions; stay up to date on our Investment Team's research and market news. Work on other projects and additional duties as assigned. The right candidate will be someone who has the following skills: Strong attention to detail and exceptional organizational abilities. Ability to manage and prioritize multiple tasks daily. Ability to work independently and in a team structure with a diverse group of individuals. Strong Excel and computer skills. Ability to learn and use new concepts or skills. Proactivity; ability to anticipate and suggest solutions to problems. Ability to thrive in a fast-paced, knowledge-intensive, and service-oriented environment. High professional standards, judgment, and discretion, including the ability to handle confidential information appropriately. Excellent verbal and written communication skills. Exceptional interpersonal and relationship-building skills, with a positive and collegial attitude. A Bachelor's Degree is preferred. A Series 65 license is required and can be obtained upon employment. Ballentine Partners offers a wide array of benefits completely paid for by the firm including dental, vision, short-term disability, long-term disability, and life insurance as well as cost sharing on medical insurance. We offer extensive time-off benefits including vacation time, unlimited personal sick time, paid family sick leave, paid parental leave, sabbaticals, community time off and so much more. We have a corporate matching program, and we support certifications and continuing education for our team members. Ballentine is a family-friendly and flexible work environment. Our culture is collaborative and built on supporting each other to grow not only the business but each other as well. For more information on our culture please view our Stakeholder Report and our Culture page. Compensation is made up of a base salary and performance bonus. The hourly rate range for this position is $28 - $38 an hour and is commensurate with experience. Performance bonuses are based upon company and personal performance and are paid out annually. We will sponsor applicants for work visas. Ballentine Partners is an Equal Opportunity Employer, and we are dedicated to providing an inclusive environment for all employees. All employment is based upon qualifications, merit, and business need. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations. The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. **Responsibilities:** + Execute E2E Billing support + Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls + Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types + Establish and foster relationships with EDS vendors - web hosts and inventory aggregators + Apply effective time management skills to manage daily workload + Investigate issues and apply sound judgment to detect and mitigate product defects, dealer dissatisfaction, and areas of improvement + Respond promptly and professionally to internal and external customers and discern when to appropriately escalate + Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners + Responsible for continuous improvement of job knowledge by exercising active listening and engagement + Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction + Closely partner with product teams and provide Subject Matter Expert understanding and updates to the team and written documentation + Participate in special projects and ad hoc requests as needed **Job Level:** Principal Coordinator **Work Schedule:** Monday - Saturday 8am - 7pm CST & Sunday 11am - 5pm CST (2 days off will be base on the business needs) **Work from Home Technology Requirements** + Secure home office environment that is free from background noise and distractions + Reliable private internet connection that is not supplied via cellular data or hotspot is required + A private network that is password protected where you have ownership or line of site sight to every device on the network + Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) + Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions + ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred + To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page + Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. **Basic Qualifications:** + High School Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google Suite products + At least 2 years of experience working in the Financial Industry **Preferred Qualifications:** + At least 1 year of auto finance experience + At least 1 year of experience in system activations, inventory management , or billing experience + At least 6 months of experience using JIRA or using Salesforce **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Richmond, VA: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

We're looking for a Merchant Services Specialist to support and enhance our cash management program-helping clients optimize how they move money, accept payments, and manage financial operations. In this role, you'll work closely with customers, lenders, and internal teams to support product implementations, provide technical expertise, and drive positive outcomes for our clients. We are proud to be a 2025 Best Places to Work in Maine employer. LOCATION: Bangor, Maine (On-site) Candidates must reside within commuting distance. Qualifications: Customer and technical support experience Cash Management/Financial Services experience Technical writing, communication and presentation experience College degree or technical school plus 5+ years of relevant experience preferred. Degree in business, computer science, or related technical field. Certifications such as Microsoft MCSM/MCSE (2008 or 2013), CompTIA Security+, CISM/CISSP, or Project Management credentials are a plus. Responsible for the support of the bank's Cash Management Products. Will be involved in customer meetings, marketing initiatives and product development and/or deployment of enhancements to ensure the success of our cash management program. Provides sales and technical support along with operational and service functions of our cash management program. Duties: Work closely with peers to identify solutions to support the needs of clients and prospects When working with clients and prospects will develop a detailed understanding of: o The client's or prospect's financial and operational processes o Key criteria for decision making o Technology, and o Competitive pressures. Will respond to RFP's for cash management services and develop presentations about our product line as needed Will be responsive to company's goals and driving to win new business Will work to balance the acquisition of new business and provide excellent customer service with the need to minimize the bank's exposure to loss and fraud. Ability to understand and adhere to policies, procedures, regulations and laws for the department and the organization to protect assets and reputation of the bank Supports the day-to-day transactions and problem resolutions in compliance with banking regulations, policies and procedures, credit quality and credit policy procedures. Sets-up, installs and trains commercial clients regarding cash management products and services. Maintains cash management files in an orderly fashion and prepares all information for scanning. Cross sells products and services Develops user manuals and installation instruction reference guides for all electronic banking services. Interfaces with core vendor for system enhancements, updates and parameter changes. Assists with tracking and reporting of merchant card customers. Performs annual customer cash management reviews. Works closely with Commercial Lenders and Branch staff to attain deposit and product growth objectives. Attends training sessions, user groups, and cash management related training sessions. Prepares agreements/documents for customers as they pertain to products being used. Requirements Physical & Environmental Requirements Ability to work around equipment in bank buildings, including occasional crawling and lifting up to 75 lbs. Manual dexterity for handling small parts and tools. Ability to work indoors with varying temperatures and occasional exposure to noise.

J ob Title: Deposit Operations Representative Employment Type: Full-Time (This is an On-Site Position) Join New Hampshire's Award Winning Local Bank - Where You Matter Most! At Bank of New Hampshire, we are committed to delivering exceptional service and support to our customers, employees, and communities. As the oldest and largest independent bank headquartered in the state, we pride ourselves on our integrity, customer focus, and community involvement. We are currently seeking an experienced , detail-oriented and dependable Deposit Operations Representative to join our Deposit Operations team. Position Summary: The Deposit Operations Representative plays a key role in supporting the bank's operational efficiency and ensuring accurate processing of customer transactions. This position is responsible for a variety of back-office deposit-related tasks, including processing stop payments, deposit returns, IRA/HSA servicing, account maintenance, research requests, and providing internal support to branches and departments. Key Responsibilities*: Process and monitor daily deposit operations functions including overdrafts, returned items, stop payments, and account adjustments. Perform routine and complex account maintenance with accuracy and attention to detail. Respond to internal inquiries regarding deposit accounts, transactions, and systems. Research and resolve issues related to customer accounts in a timely and professional manner. Ensure compliance with all applicable regulations, policies, and procedures. Assist with documentation, reporting, and quality control reviews as needed. Support the team and department with additional tasks and projects as assigned. *Note: These are representative only and are not intended to include all possible assignments to this position or position classification. Qualifications: The ideal candidate will have extensive experience in deposit operations, to include CD processing, IRA/HSA rules and servicing, Insured Cash Sweep/CDARs, Exception Item processing and Legal requests such as Liens, Levies, Writs and Subpoenas. At least 3-5 years' experience working in Bank operations. Experience working with Fiserv core systems is preferred. Must be proficient in Microsoft products such as Word, Excel, Outlook and Teams and comfort working with banking systems. Strong attention to detail and ability to multi-task in a fast-paced environment. Excellent organizational, analytical, and communication skills. Commitment to delivering exceptional internal service and working collaboratively with colleagues. Education: High school diploma or equivalent required; associate degree in business or related field preferred. FLSA: Non-Exempt TYPE: Full Time Schedule: Monday - Friday, 8:00 am to 4:30 pm (end time may vary depending on department needs). Why Work at Bank of New Hampshire? At Bank of New Hampshire, our work environment is fast-paced and collaborative. We offer excellent benefits as well as opportunities for career growth throughout the organization. Employees are provided competitive pay, benefits on day one of employment, 401(k)- 50% company match up to 6%, generous paid time off that includes paid time off to give back to the communities in which we live and work. Bank of New Hampshire also provides employees with tuition assistance through our partnership with UNH CPS, internal training opportunities and more! Pay commensurate with experience. Bank of New Hampshire, incorporated in 1831, is an award-winning community bank with more than 21 locations and over 250 employees. We're progressive and growing, and are seeking candidates who take great pride in being part of a team that provides superior quality service while building and enhancing relationships with our customers. Please click "apply" above to submit your resume for consideration and to apply online. Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination. Please contact *********************. EEO Employer including Vets and Disability Member FDIC *No Agencies at this time please*

Job Description Job Title: Deposit Operations Representative Employment Type: Full-Time ( ) Join New Hampshire's Award Winning Local Bank - Where You Matter Most! At Bank of New Hampshire, we are committed to delivering exceptional service and support to our customers, employees, and communities. As the oldest and largest independent bank headquartered in the state, we pride ourselves on our integrity, customer focus, and community involvement. We are currently seeking an experienced, detail-oriented and dependable Deposit Operations Representative to join our Deposit Operations team. Position Summary: The Deposit Operations Representative plays a key role in supporting the bank's operational efficiency and ensuring accurate processing of customer transactions. This position is responsible for a variety of back-office deposit-related tasks, including processing stop payments, deposit returns, IRA/HSA servicing, account maintenance, research requests, and providing internal support to branches and departments. Key Responsibilities*: Process and monitor daily deposit operations functions including overdrafts, returned items, stop payments, and account adjustments. Perform routine and complex account maintenance with accuracy and attention to detail. Respond to internal inquiries regarding deposit accounts, transactions, and systems. Research and resolve issues related to customer accounts in a timely and professional manner. Ensure compliance with all applicable regulations, policies, and procedures. Assist with documentation, reporting, and quality control reviews as needed. Support the team and department with additional tasks and projects as assigned. *Note: These are representative only and are not intended to include all possible assignments to this position or position classification. Qualifications: The ideal candidate will have extensive experience in deposit operations, to include CD processing, IRA/HSA rules and servicing, Insured Cash Sweep/CDARs, Exception Item processing and Legal requests such as Liens, Levies, Writs and Subpoenas. At least 3-5 years' experience working in Bank operations. Experience working with Fiserv core systems is preferred. Must be proficient in Microsoft products such as Word, Excel, Outlook and Teams and comfort working with banking systems. Strong attention to detail and ability to multi-task in a fast-paced environment. Excellent organizational, analytical, and communication skills. Commitment to delivering exceptional internal service and working collaboratively with colleagues. Education: High school diploma or equivalent required; associate degree in business or related field preferred. FLSA: Non-Exempt TYPE: Full Time Schedule: Monday - Friday, 8:00 am to 4:30 pm (end time may vary depending on department needs). Why Work at Bank of New Hampshire? At Bank of New Hampshire, our work environment is fast-paced and collaborative. We offer excellent benefits as well as opportunities for career growth throughout the organization. Employees are provided competitive pay, benefits on day one of employment, 401(k)- 50% company match up to 6%, generous paid time off that includes paid time off to give back to the communities in which we live and work. Bank of New Hampshire also provides employees with tuition assistance through our partnership with UNH CPS, internal training opportunities and more! Pay commensurate with experience. Bank of New Hampshire, incorporated in 1831, is an award-winning community bank with more than 21 locations and over 250 employees. We're progressive and growing, and are seeking candidates who take great pride in being part of a team that provides superior quality service while building and enhancing relationships with our customers. Please click "apply" above to submit your resume for consideration and to apply online. Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination. Please contact *********************. EEO Employer including Vets and Disability Member FDIC *No Agencies at this time please*

Job Title: Deposit Operations Representative Employment Type: Full-Time ( ) Join New Hampshire's Award Winning Local Bank - Where You Matter Most! At Bank of New Hampshire, we are committed to delivering exceptional service and support to our customers, employees, and communities. As the oldest and largest independent bank headquartered in the state, we pride ourselves on our integrity, customer focus, and community involvement. We are currently seeking an experienced, detail-oriented and dependable Deposit Operations Representative to join our Deposit Operations team. Position Summary: The Deposit Operations Representative plays a key role in supporting the bank's operational efficiency and ensuring accurate processing of customer transactions. This position is responsible for a variety of back-office deposit-related tasks, including processing stop payments, deposit returns, IRA/HSA servicing, account maintenance, research requests, and providing internal support to branches and departments. Key Responsibilities*: Process and monitor daily deposit operations functions including overdrafts, returned items, stop payments, and account adjustments. Perform routine and complex account maintenance with accuracy and attention to detail. Respond to internal inquiries regarding deposit accounts, transactions, and systems. Research and resolve issues related to customer accounts in a timely and professional manner. Ensure compliance with all applicable regulations, policies, and procedures. Assist with documentation, reporting, and quality control reviews as needed. Support the team and department with additional tasks and projects as assigned. *Note: These are representative only and are not intended to include all possible assignments to this position or position classification. Qualifications: The ideal candidate will have extensive experience in deposit operations, to include CD processing, IRA/HSA rules and servicing, Insured Cash Sweep/CDARs, Exception Item processing and Legal requests such as Liens, Levies, Writs and Subpoenas. At least 3-5 years' experience working in Bank operations. Experience working with Fiserv core systems is preferred. Must be proficient in Microsoft products such as Word, Excel, Outlook and Teams and comfort working with banking systems. Strong attention to detail and ability to multi-task in a fast-paced environment. Excellent organizational, analytical, and communication skills. Commitment to delivering exceptional internal service and working collaboratively with colleagues. Education: High school diploma or equivalent required; associate degree in business or related field preferred. FLSA: Non-Exempt TYPE: Full Time Schedule: Monday - Friday, 8:00 am to 4:30 pm (end time may vary depending on department needs). Why Work at Bank of New Hampshire? At Bank of New Hampshire, our work environment is fast-paced and collaborative. We offer excellent benefits as well as opportunities for career growth throughout the organization. Employees are provided competitive pay, benefits on day one of employment, 401(k)- 50% company match up to 6%, generous paid time off that includes paid time off to give back to the communities in which we live and work. Bank of New Hampshire also provides employees with tuition assistance through our partnership with UNH CPS, internal training opportunities and more! Pay commensurate with experience. Bank of New Hampshire, incorporated in 1831, is an award-winning community bank with more than 21 locations and over 250 employees. We're progressive and growing, and are seeking candidates who take great pride in being part of a team that provides superior quality service while building and enhancing relationships with our customers. Please click "apply" above to submit your resume for consideration and to apply online. Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination. Please contact *********************. EEO Employer including Vets and Disability Member FDIC *No Agencies at this time please*

We're looking for a Merchant Services Specialist to support and enhance our cash management program-helping clients optimize how they move money, accept payments, and manage financial operations. In this role, you'll work closely with customers, lenders, and internal teams to support product implementations, provide technical expertise, and drive positive outcomes for our clients. We are proud to be a 2025 Best Places to Work in Maine employer. LOCATION: Bangor, Maine (On-site) Candidates must reside within commuting distance. Qualifications: * Customer and technical support experience * Cash Management/Financial Services experience * Technical writing, communication and presentation experience * College degree or technical school plus 5+ years of relevant experience preferred. * Degree in business, computer science, or related technical field. * Certifications such as Microsoft MCSM/MCSE (2008 or 2013), CompTIA Security+, CISM/CISSP, or Project Management credentials are a plus. Responsible for the support of the bank's Cash Management Products. Will be involved in customer meetings, marketing initiatives and product development and/or deployment of enhancements to ensure the success of our cash management program. Provides sales and technical support along with operational and service functions of our cash management program. Duties: * Work closely with peers to identify solutions to support the needs of clients and prospects * When working with clients and prospects will develop a detailed understanding of: o The client's or prospect's financial and operational processes o Key criteria for decision making o Technology, and o Competitive pressures. * Will respond to RFP's for cash management services and develop presentations about our product line as needed * Will be responsive to company's goals and driving to win new business * Will work to balance the acquisition of new business and provide excellent customer service with the need to minimize the bank's exposure to loss and fraud. * Ability to understand and adhere to policies, procedures, regulations and laws for the department and the organization to protect assets and reputation of the bank * Supports the day-to-day transactions and problem resolutions in compliance with banking regulations, policies and procedures, credit quality and credit policy procedures. * Sets-up, installs and trains commercial clients regarding cash management products and services. * Maintains cash management files in an orderly fashion and prepares all information for scanning. * Cross sells products and services * Develops user manuals and installation instruction reference guides for all electronic banking services. * Interfaces with core vendor for system enhancements, updates and parameter changes. * Assists with tracking and reporting of merchant card customers. * Performs annual customer cash management reviews. * Works closely with Commercial Lenders and Branch staff to attain deposit and product growth objectives. * Attends training sessions, user groups, and cash management related training sessions. * Prepares agreements/documents for customers as they pertain to products being used. Requirements Physical & Environmental Requirements * Ability to work around equipment in bank buildings, including occasional crawling and lifting up to 75 lbs. * Manual dexterity for handling small parts and tools. * Ability to work indoors with varying temperatures and occasional exposure to noise.

Portland, Maine, United States of America **Hours:** 40 **Pay Details:** $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Analytics, Insights, & Artificial Intelligence **Job Description:** The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scope of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end-to-end + May interact with any hierarchy level up to executive leaders and external vendors **Education & Experience:** + Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; + 5+ year of relevant experience; higher degree education and research tenure can be counted **Customer Accountabilities:** + Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs + Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience + Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business + Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate + Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations + Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution + Provides day-to-day support and delivery of analytics **Shareholder Accountabilities:** + Represents functional area as a business insights & analytics specialized expert + Synthesizes complex and vast amount of information and translates into actionable insights and strategy + Builds business requirements and facilitates project execution to develop insights + Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value + Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers + Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly + Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand + Provides business explanation for anomalies/outliers identified during analysis + Works with business functions and analytics teams to transition business requirements to analytics requirements + Trains business users on how to integrate analytics into decisions + Leverages knowledge of data capabilities to build and deliver insights + Develops analysis to corroborate initial proof of concept + Executes on data requests accurately and within a timely manner + Identifies and investigates data/analytics related issues + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) + Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Come join our amazing team and work remote from home!** The Successor in Interest Specialist is responsible for reviewing and responding to inquiries from borrowers, attorneys and/or authorized third-parties, potential successor in interest and escalations from call center, and other correspondence received by the company. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target pay for this position is $24.00/hr - $25.50/hr. **What You'll Do:** + Review incoming written and/ or internal inquiries from requesters that are unrelated to errors of the servicing of a customer's mortgage. + Perform factual analyses of loan information, as necessary, and identify what documentation is needed and response to request received. + Collaborate with Loss Mitigation Department to review potential Successor in Interest applications. + Utilize standard templates that can be customized for use in to responding to requesters, summarizing essential information, documents requirements per regulatory guidelines, and final resolution. + Review potential successor in interest requests received, to confirm or deny the request. + Adhere to established department and company policies and procedures. + Intermediate knowledge of Microsoft Word, Excel, and PowerPoint + Knowledge of relevant industry-specific software packages preferred + Excellent analytical skills, unbiased thinker with ability to remain flexible + Strong time management and organizational skills + Ability to interact with senior management + Ability to understand, remember, and apply oral and/or written instructions or other information + Ability to understand, remember, and communicate routine, factual information + Ability to understand complex problems and to collaborate and explore alternative solutions + Ability to apply common sense in performing job + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Ability to organize thoughts and ideas into understandable terminology + Ability to compose letters + Ability to organize and prioritize own work schedule on a daily basis + Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy + Ability to understand and follow basic instructions and guidelines **What you'll need:** + Equivalent combination of education and experience is considered. + High school diploma or GED required. College education preferred but not required. + Minimum of two (2) years related mortgage servicing experience required. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Escrow Oversight Specialist I is responsible for providing legal documents to our tax vendor to ensure the correct tax parcel is obtained for tracking and paying taxes. This job is also responsible for maintaining and reconciling flood certificates on all loans along with monitoring timely payments of taxes and insurance on escrow and non-escrow loans. Duties are to be performed in accordance with all US State and Federal laws/regulations as well as the company's outlined policies and procedures. The target pay range for this position is $19.00/hr - $22.00/hr. **What you'll do:** + Facilitate and maintain relationships with our external tax, insurance, and flood vendors. + Validate and reconcile additional disbursements as needed for tax and insurance vendors. + Perform loan maintenance to ensure disbursements are successful. + Verify adequate flood coverage recertification on modified loans. + Research weekly flood exception reports, flood disputes, and process flood rechecks. + Provide legal documentation to our tax vendor for tax parcel verification. + Provide reports to our tax vendor on pending service release loans. + Create research tasks for tax and insurance vendors for additional research. + Complete all tasks and responsibilities in accordance with applicable regulatory requirements. + Escalates higher level and more complex escrow issues as needed. + Provide productivity summary on a weekly and month-end basis. + Prepare complete and accurate documentation and updates to mortgagor loans in the system. + Performs other duties and special projects as assigned. + Intermediate knowledge of Microsoft Programs (Excel, Teams, & Outlook) + Strong analytical skills and attention to detail. + Strong math skills, balance, and check results for accuracy + Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. + Strong time management and organizational skills + Ability to understand complex problems and to collaborate and explore alternative solutions. + Ability to apply common sense in performing job. + Ability to troubleshoot basic escrow issues and make decisions that have significant impact on the department's credibility, operations, and services. **What you'll need:** + High school diploma or GED required. College education preferred but not required. + Previous experience using mortgage loan servicing and loan originating systems (such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase) preferred. + Minimum of two (2) years related mortgage banking, and/or financial industry experience required. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Successor in Interest Specialist is responsible for reviewing and responding to inquiries from borrowers, attorneys and/or authorized third-parties, potential successor in interest and escalations from call center, and other correspondence received by the company. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target pay for this position is $24.00/hr - $25.50/hr. **What You'll Do:** + Review incoming written and/ or internal inquiries from requesters that are unrelated to errors of the servicing of a customer's mortgage. + Perform factual analyses of loan information, as necessary, and identify what documentation is needed and response to request received. + Collaborate with Loss Mitigation Department to review potential Successor in Interest applications. + Utilize standard templates that can be customized for use in to responding to requesters, summarizing essential information, documents requirements per regulatory guidelines, and final resolution. + Review potential successor in interest requests received, to confirm or deny the request. + Adhere to established department and company policies and procedures. + Intermediate knowledge of Microsoft Word, Excel, and PowerPoint + Knowledge of relevant industry-specific software packages preferred + Excellent analytical skills, unbiased thinker with ability to remain flexible + Strong time management and organizational skills + Ability to interact with senior management + Ability to understand, remember, and apply oral and/or written instructions or other information + Ability to understand, remember, and communicate routine, factual information + Ability to understand complex problems and to collaborate and explore alternative solutions + Ability to apply common sense in performing job + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Ability to organize thoughts and ideas into understandable terminology + Ability to compose letters + Ability to organize and prioritize own work schedule on a daily basis + Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy + Ability to understand and follow basic instructions and guidelines **What you'll need:** + Equivalent combination of education and experience is considered. + High school diploma or GED required. College education preferred but not required. + Minimum of two (2) years related mortgage servicing experience required. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Escrow Oversight Specialist I is responsible for providing legal documents to our tax vendor to ensure the correct tax parcel is obtained for tracking and paying taxes. This job is also responsible for maintaining and reconciling flood certificates on all loans along with monitoring timely payments of taxes and insurance on escrow and non-escrow loans. Duties are to be performed in accordance with all US State and Federal laws/regulations as well as the company's outlined policies and procedures. The target pay range for this position is $19.00/hr - $22.00/hr. **What you'll do:** + Facilitate and maintain relationships with our external tax, insurance, and flood vendors. + Validate and reconcile additional disbursements as needed for tax and insurance vendors. + Perform loan maintenance to ensure disbursements are successful. + Verify adequate flood coverage recertification on modified loans. + Research weekly flood exception reports, flood disputes, and process flood rechecks. + Provide legal documentation to our tax vendor for tax parcel verification. + Provide reports to our tax vendor on pending service release loans. + Create research tasks for tax and insurance vendors for additional research. + Complete all tasks and responsibilities in accordance with applicable regulatory requirements. + Escalates higher level and more complex escrow issues as needed. + Provide productivity summary on a weekly and month-end basis. + Prepare complete and accurate documentation and updates to mortgagor loans in the system. + Performs other duties and special projects as assigned. + Intermediate knowledge of Microsoft Programs (Excel, Teams, & Outlook) + Strong analytical skills and attention to detail. + Strong math skills, balance, and check results for accuracy + Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. + Strong time management and organizational skills + Ability to understand complex problems and to collaborate and explore alternative solutions. + Ability to apply common sense in performing job. + Ability to troubleshoot basic escrow issues and make decisions that have significant impact on the department's credibility, operations, and services. **What you'll need:** + High school diploma or GED required. College education preferred but not required. + Previous experience using mortgage loan servicing and loan originating systems (such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase) preferred. + Minimum of two (2) years related mortgage banking, and/or financial industry experience required. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Come join our amazing team and work remote from home! The Homeowner Specialist Serves as the central hub of communications, promoting cross-sell opportunities for the company as well as facilitating the home buying and selling experience for clients. Screens requests and answers basic questions for clients. Introduces Carrington clients to the requisite resources within Carrington Mortgage, Vylla Home Real Estate, and Vylla Title at the appropriate times, and remains responsible for the customers' success throughout the transaction in all business units. Engages clients with friendly, personable, and clear communication, building client trust and loyalty with the goal of establishing lifelong relationships with Carrington companies. Performs all duties in accordance with the company's policies and procedures, and all US state and federal laws and regulations wherein the company operates. The pay for this position is $19.23 an hour plus monthly bonus. **What you'll need:** - Handles high volume inbound/outbound calls, emails and other communication. - Builds rapport with clients by providing thoughtful, personalized customer service to enhance engagement, loyalty, and satisfaction. - Identifies potential customers' needs regarding selling or purchasing a property and present company value proposition. - Assists clients with starting the pre-qualification process to purchase a home by vetting and gathering essential information along with requesting supporting documentation. - Coordinates with team members and network resources to locate appropriate real estate, mortgage, and title. - Maintains timely, clear communication and regular follow up to ensure that client needs with mortgage, real estate and title relationships are met and that cross-sell opportunities are realized. - Manages high volume of an active pipeline while simplifying and accelerating the home selling/buying process. - Collects, enters, and maintains accurate information into the Client Relationship Management (CRM) system. - Supports inbound inquiries from multi-channel marketing campaigns and other lead sources. - Supports the business unit's strategic growth initiatives as directed by the management team. - Performs other duties as assigned. **What you'll need:** - High School Diploma or equivalent required; bachelor's degree preferred. - Previous experience in mortgage, real estate or hospitality preferred. - Demonstrated ability to guide clients through a complex process required. - Spanish bilingual skills a plus. - Excellent organizational and customer service skills. - Ability and willingness to work flexible hours including nights and weekends. Our Company: Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ********************* **What We Offer:** - Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. - Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. - Customized training programs to help you advance your career. - Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. - Educational Reimbursement. - Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Job Description The Project Manager (PM) Energy Solutions provides direct project management services for the deployment energy solution projects assigned by the Program Manager or Senior Managers. The PM will manage, develop and maintain relationships with client stakeholders, construction and site acquisition teams as well as operations back office personnel to ensure all customer specific requirements, deliverables and schedules are met. Essential Duties and Responsibilities: Manage client projects to ensure all requirements and expectations are met in a specific time frame as determined by the client and SAI Management. Primary interface to the designated project managers on assigned projects and is required to report to all appropriate client and SAI stakeholders, as well as leadership, on the status of particular projects. Accountability is generally at the market level, for quality, schedule and cost objectives related to all projects assigned. Work with all SAI counterparts associated with the assigned project and scope, to ensure coordination efforts and communications are in sync to meet project objectives. Responsible for data integrity for their assigned projects, working closely with individual team members within SAI, its contractor and its clients, to ensure all activities and reporting are accurate and timely. Initiate, lead and attend necessary meetings / calls with client, SAI teams and / or vendors to keep programs on schedule using early problem resolution and with client's ongoing expectations. Read and interpret documents such as zoning and construction drawings as needed to ensure scope of work is properly executed across all entities to include bills of materials and purchasing of materials. Work closely with client project management in regards to cycle time & duration objectives. Ensure process requirements are met and adhered to as well as all documents placed in clients document repositories. Skills and Experience: 3-5 years' field or PM experience with site development and/or construction projects. Excellent time management and project management skills, able to balance & multi-task simultaneously, strong written and verbal communications & interpersonal skills Autonomous, team player with strong sense of responsibility and self-motivated Ability to influence team members and processes in order to secure on time, deliverables and within budget of all projects. SAI offers competitive salary and a full benefits package including medical, dental, life and disability insurances, flexible spending accounts, 401(k) plan and paid time off. SAI is an equal opportunity employer.

Job Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-12-19