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  • Program Agile Lead

    Lockheed Martin 4.8company rating

    Remote job in King of Prussia, PA

    Description:At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges. Within Space, we are seeking a talented Release Train Engineer (RTE) to join our Agile Talent Center team as an RTE deployed to the Stormbreaker program with a desire to facilitate Agile Release Train (ART) events and processes and assist teams in delivering business and customer value. As the Stormbreaker RTE you will communicate with stakeholders, escalate impediments, help manage roadblocks, and facilitate improvement day to day on program. As a deployed RTE for the Agile Talent Center team, you will be expected to: - Work together with Product and Technical stakeholders of the ART to manage and optimize the flow of value through the ART - Serve as the primary facilitator of ART level events and processes including Value Stream Mapping, Roadmap creation, Backlog administration, Program Increment (PI) Planning, Product Owner Sync, Scrum of Scrums, PI Review, Demonstrations, Retrospectives, and Inspect and Adapt Workshops - Ensure work is clearly defined at the Epic and Feature levels including clear Descriptions, Acceptance Criteria, and Business Value statements - Track that body of work against customer delivery milestones and products - Serve as the primary Agile coach for the ART, working with business owners, stakeholders (including customers), Product Owners, Scrum Masters, Kanban leads, and Team members to ensure the processes and practices of the program align with the purposes and desired business and mission outcomes of Agile/DevSecOps principles - Throughout each PI, oversee and assist with planning and tracking the implementation of Features including dependency and risk management, escalation and tracking of impediments, resource management prioritization, and alignment of work with Earned Value Management (EVM) constructs - Establish and track key ART level metrics in addition to EVM, regularly communicate these metrics to program/technical key team members and relevant stakeholders - Encourage collaboration between teams and System and Solution Architects/Engineering - Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure program implementation and alignment - Improve the flow of value through Value Streams by improving and assessing the practices associated with DevSecOps and Release on Demand in the Continuous Delivery Pipeline - Facilitate Regular System Demos that show Acceptance Criteria has been met and are a vehicle for selling off Features to Stakeholders - Assess the Agility level of the ART and facilitate improvement including refresher training and skills path guidance aligned with Lockheed Martin training opportunities Basic Qualifications: Experience supporting Agile teams and dependencies in an Enterprise organization using SAFe, LeSS, DAD, Nexus, or similar scaled Agile framework Experience working with Agile tools e.g. Jira, Agile Central (Rally), or Agility (VersionOne) as an Admin or Super User Active TS/SCI Clearance Desired Skills: Experience with large scale, complex missile or space systems including familiarity with products, designs, program processes, subcontractor teams Ability to lead multi-functional teams and lead multiple teams to communicate and coordinate work as one team with common goals Experience driving continuous improvement and common process across diverse stakeholder groups Experience in the definition, collection, analysis, and corrective and preventative action relative to Agile performance metrics. Comfortable imparting knowledge and leveraging experiences to guide leaders and Agile teams on Common scaling principles, frameworks and patterns through coaching and education Excellent communication skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency Industry recognized Agile certification (Scaled Agile, Scrum.org, Scrum, Inc., or Scrum Alliance) System Lifecycle experience with Engineering processes and reviews Experience with DoD Integrated Master Schedules (IMS) and Agile programs Experience planning, estimating, and tracking Agile team throughput and performance Experience developing business cases and measuring relevant outcomes Experience collaborating with, communicating with, and coaching senior organizational leadership Space segment design and test experience with one or more subsystems or fields outside of Systems Engineering Broad experience of Systems Engineering life cycle process and tools #LMSpaceSoftwareEng Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: TS/SCI Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: SPACE Relocation Available: Possible Career Area: Software Engineering Type: Full-Time Shift: First
    $91k-119k yearly est. 4d ago
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  • AI Systems Engineer Stf - Technical Prgm Mgr (hybrid, Moorestown NJ)

    Lockheed Martin 4.8company rating

    Remote job in Moorestown, NJ

    Description:The Lockheed Martin Artificial Intelligence Center (LAIC) is looking for a Technical Program Manager who will oversee Program Control, Portfolio Staffing, Capture Management, and Business Development for a team of Artificial Intelligence and Machine Learning engineers. The ideal candidate will possess a background in conceptualizing, building, testing, and maturing AI systems. What You Will Be Doing: The technical program manager (TPM) will work under the direction of the technology portfolio principal investigator (PI) to ensure flawless execution of the portfolio's strategy and programs. The TPM will have the following key responsibilities: • Program Control: The TPM will be responsible for monitoring technical, cost and schedule aspects for all programs in the portfolio. The TPM will coordinate with technical leads to establish plans, monitor program execution, and make adjustments in a highly dynamic research and development environment. The TPM will be responsible for all reporting requirements on programs and must develop a strong technical understanding of program content to facilitate reporting and to be the lead representative of the portfolio in meetings with internal and external stakeholders. • Portfolio Staffing: The TPM will be a key stakeholder in program staffing. As such, the TPM will develop an understanding of the specific technical skills and career goals of all members of the team. The TPM is not responsible for direct management of the staff, rather the TPM's knowledge is needed to ensure staffing decisions maximize a contributor's abilities and career trajectories. Maintaining strong staff retention is a key metric for the portfolio leadership team, including this role. • Capture Management: The TPM will manage the capture process for the portfolio. This task requires working with the BA capture team, attending capture meetings, developing LAIC cost volumes, supporting technical writing and ensuring all LAIC work products meet the highest standards. Most technical writing will be performed by technical experts on the team with the TPM responsible for ensuring work products are completed and integrated with the overall proposal. Similarly, the TPM will work with technical leads to develop statements of work, costing and bases of estimate. The TPM will own most of the cost side of proposal development. • Business Development: The TPM will support the development of new opportunities within the portfolio through internal and external business development. Initially, the TPM will concentrate on working to capture internal corporate and Business Area (BA) IRAD funds. This includes identifying opportunities and working the internal fund owners. The TPM will monitor government sites for relevant opportunities. As the TPM's knowledge of the portfolio deepens, tasking to meet with and shape external customers in the S&T or PoR domains will be assigned as appropriate. What's In It For You From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. The TPM will be based at LM's facility in Moorestown, NJ, as needed. Secret clearance required, as well as the ability to obtain a Top Secret Clearance. Must be a U.S. Citizen. #LMLAIC Basic Qualifications: • Knowledge of AI/ML Technology • Program Management Experience • Proposal Development Experience Desired Skills: • Professional or academic signal processing experience • Radar program experience • Agile management experience. Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $118,700 - $209,300. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: ENTERPRISE BUSINESS SERVICES Relocation Available: No Career Area: Artificial Intelligence Type: Full-Time Shift: First
    $118.7k-209.3k yearly 5d ago
  • Senior Software Engineer - Top Secret Clearance Required

    Lockheed Martin 4.8company rating

    Remote job in King of Prussia, PA

    Description:Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. Within LM Space, the Black Canyon Program is looking for a highly motivated individual to join the program area as a Senior Software Engineer to support the development team. As part of an Agile team, you will have the opportunity to work on a variety of tasks in various areas across the mission and collaborate with the development teams, customers, and subject matter experts. If you are looking for a challenging, collaborative, fast paced environment then this is the position for you. Note: This position requires a government security clearance, US citizenship is a requirement for consideration. In this position you will: Serve as a software developer on an Agile team developing web applications in an open architecture infrastructure to serve in an exciting new mission space. Leverage industry standard open-source software solutions such as GitLab, Kubernetes, Docker, or similar platforms/products. Maintain Kubernetes clusters, create and automate deployment of containers using Helm, and support agile development teams by developing and maintaining tools, pipelines, scripts, and environments. Participate in daily scrums, software sprint/release planning, demos, and retrospectives. Develop & demonstrate software capabilities to both internal and external partners. #LI-CS1 Basic Qualifications: Experienced in software development using at least one of the following programming or scripting languages: Java, JavaScript, C, C#, Python Experience working in an Agile development environment, including tools such as Jira and Confluence Must have an current, active Top Secret clearance Desired Skills: • Full development lifecycle experience • Experience with the frameworks .NET Core and Angular • Experience working as a member of an Agile Scrum or Kanban team • Experience with databases (PostgreSQL & Redis) • Experience with GitLab CI/CD - Deployment pipelines, automated build, and/or configuration tools • Experience will cloud native development (Docker, Kubernetes, Helm) • Experience with containerization and container management tools (e.g. Docker, Kubernetes) • Experience with DevSecOps • Experience with Git, JIRA, Confluence • Ability to communicate effectively and work in a collaborative environment • Familiarity with the Space Domain • Experience producing quality documentation Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: TS/SCI Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: SPACE Relocation Available: Possible Career Area: Software Engineering Type: Full-Time Shift: First
    $87k-109k yearly est. 1d ago
  • AI Machine Learning Engineer (junior career, on-site, Moorestown NJ)

    Lockheed Martin 4.8company rating

    Remote job in Moorestown, NJ

    Join the Lockheed Martin Artificial Intelligence Center (LAIC) team and be part of a dynamic group that's pushing the boundaries of innovation in radar systems engineering, signal processing, data science, artificial intelligence, and machine learning. As a key member of the Applied AI team, you'll have the opportunity to work on a wide range of projects that are transforming the way we approach complex challenges. With a focus on rapid iteration and deployment, you'll be instrumental in developing and maintaining cutting-edge AI capabilities that are making a real impact across the Lockheed Martin enterprise. What you'll be doing: • Monitoring and maintaining fielded AI capabilities to ensure optimal performance • Developing new capabilities to enhance ML monitoring and continuous update processes for deployed systems • Analyzing customer data to inform ML model performance assessments and updates • Collaborating with cross-functional teams to address evolving operational requirements • Working on-site at major Lockheed Martin facilities, including LM Moorestown, Valley Forge, Colorado, and Orlando, with flexible hours available outside of mission requirements What's In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. Who are you: You are a highly motivated and organized individual with a strong working knowledge in radar systems engineering, signal processing, data science, artificial intelligence, and machine learning. You possess: • A strong foundation in technical skills, including ML model development and deployment • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment • A self-motivated and proactive approach to work, with a strong work ethic and time management skills • The ability to work on-site at major Lockheed Martin facilities, with occasional off-hours work required to meet mission needs US citizenship is required for this role #LMLAIC Basic Qualifications: • Bachelor's Degree in Engineering, Computer Science, or related field • Experience with large dataset management and machine learning • Proficiency in Python and related libraries (e.g. NumPy, Pandas) • Knowledge of MLOps pipeline and modern machine learning techniques Desired Skills: • Master's Degree in Engineering, Computer Science, or other related discipline • Experience with DevOps tools: Docker, Git [GitLab, GitHub], Continuous Integration [CI], Continuous Deployment [CD] • Familiarity interfacing with databases (SQL, MongoDB, etc.) • Experience with modern Computer Vision • Experience with C++, Java, GO, and other compiled languages • Experience developing applications on Linux • Familiarity with network/messaging (UDP, ZeroMQ, RESTful API, etc.) • Familiarity with high-performance computing • Familiarity with radar systems and track processing Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $89,300 - $157,435. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at , where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, 's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: ENTERPRISE BUSINESS SERVICES Relocation Available: Possible Career Area: Artificial Intelligence Type: Full-Time Shift: First
    $89.3k-157.4k yearly 3d ago
  • AI Software & System Architect Sr - DevSecOps (on-site, Moorestown NJ)

    Lockheed Martin 4.8company rating

    Remote job in Moorestown, NJ

    Description:Are you ready to join a team that's pushing the boundaries of innovation and making a real impact in the field of artificial intelligence? The Lockheed Martin Artificial Intelligence Center (LAIC) team is seeking a highly motivated and skilled individual to support the Applied AI team and radar track processing product portfolio, DevSecOps, software, data science, data at scale, artificial intelligence, and are passionate about working on a broad range of projects that can make a real difference, we want to hear from you. What you'll be doing: • Leading the monitoring and maintenance of fielded AI capabilities and developing new capabilities to enhance ML monitoring and continuous update processes for deployed systems • Analyzing customer data and assessing ML model performance to identify areas for improvement • Developing and updating ML models to address evolving operational requirements • Collaborating with cross-functional teams to rapidly iterate and mature solutions • Providing continuous maintenance for deployed products using machine learning operations paradigms Who are you: You are a highly motivated and skilled individual with: • A strong working knowledge of radar systems engineering, signal processing, DevSecOps, software, data science, data at scale, artificial intelligence, and machine learning • Excellent self-motivation, work ethic, time management, and interpersonal skills The ability to work effectively in a team environment and collaborate with cross-functional teams • A strong understanding of machine learning operations paradigms and experience with continuous maintenance of deployed products • The ability to obtain and maintain a security clearance • A US Citizenship requirement due to the nature of the work • Ability to work on site at LM Moorestown between 50% and full time, with occasional off-hours work required to meet mission requirements #LMLAIC Basic Qualifications: • Bachelor's Degree in Engineering, Computer Science, or other related discipline • Skilled in training and analysis steps in a modern MLOps pipeline including labeling, local and global explainability, model export and serialization, conformance testing, deployment, and monitoring • Experience with DevOps tools: Docker, Git [GitLab, GitHub], Continuous Integration [CI], Continuous Deployment [CD] • Skilled in Python and multiple libraries (NumPy, SciPy, Pandas, etc.) • Ability to obtain a Secret government security clearance Desired Skills: • Master's Degree in Engineering, Computer Science, or other related discipline • Skilled in leading long-term programs related to software and machine learning • Experience interfacing with databases (SQL, MongoDB, etc.) • Experience with machine learning model training and analysis through open-source frameworks (Pytorch, Tensorflow, Sklearn, Keras, etc) • Experience with Rust, C++, and other compiled languages • Experience with test events or integration activities • Experience coordinating long term program execution across organizations • Skilled in serving as an external spokesperson on significant technical matters related to software, machine learning, and radar systems Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,900 - $184,920. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: ENTERPRISE BUSINESS SERVICES Relocation Available: Possible Career Area: Artificial Intelligence Type: Full-Time Shift: First
    $104.9k-184.9k yearly 3d ago
  • DevSecOps Engineer Senior - Top Secret Clearance Required to Start

    Lockheed Martin 4.8company rating

    Remote job in King of Prussia, PA

    Description:Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're re-imagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. Are you ready to invent the future? Lockheed Space is leveraging emerging, digitally-enabled capabilities to lower cost, speed up development time and create innovative solutions to best serve our customers and stakeholders. We're bringing the 4th Industrial Revolution to every role in the company. You will: • Be excited about opportunities incorporating new technologies into the software development process. • Be confident in your ability to maintain a development infrastructure and perform to customer specifications. This role will also be able to perform certain system administration functions to support development efforts. • Have strong Technical Expertise: Proficient in coding, scripting, and automation tools. Knowledgeable in cloud technologies, containers, and orchestration tools like Kubernetes. • Security Knowledge: Deep understanding of security principles, practices, and tools. Familiar with threat modeling, risk assessment techniques, and security testing tools. • Collaboration and Communication: Ability to work closely with development, operations, and security teams. Excellent communication skills to articulate security concerns and solutions effectively. • Continuous Learning: Stays updated with the latest security threats, technologies, and DevSecOps trends. Demonstrates a commitment to ongoing professional development. • Problem-Solving Skills: Strong analytical skills to identify and solve security and operational challenges in a timely and effective manner. • Automation Mindset: Leverages automation to integrate security into CI/CD pipelines efficiently. Familiar with tools like Argo CD, Ansible, GitLab CI, and automated security testing tools. • Risk Management: Ability to assess, prioritize, and manage security risks in alignment with business objectives. • Compliance and Governance: Understanding of legal and regulatory requirements related to information security. Ensures that DevSecOps practices comply with these standards. • Strong documentation skills are a plus in this role. Selected candidate must have a Final Top Secret security clearance PRIOR to start. This is an MID CAREER (level 3) ROLE where candidates typically require 5 years of professional experience and a BS degree. Lockheed Martin employees play an active role in strengthening the quality of life where we live and work by volunteering more than 850,000 hours annually. Here are some of the benefits you can enjoy: • Medical • Dental • 401k • Paid time off • Work/life balance • Career development • Mentorship opportunities • Rewards & recognition We care about our employees and offer a generous benefits package: 401K, PTO, and work/life balance and more. #LI-CS1 Basic Qualifications: • Final Top Secret Clearance needed prior to start with the ability to obtain and maintain a TS/SCI clearance. • Security+ or CISSP / DoD 8140 compliant cert Must possess hands-on experience with one or more of the following: • Infrastructure as Code (Ansible, Terraform, Packer, AWS Cloud Formation) • Kubernetes • Containerization Desired Skills: • Helm • Gitlab/Git • CI/CD • Pipeline Automation • GitOps #LMSpaceDevOps Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Top Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: SPACE Relocation Available: Possible Career Area: Information Technology Type: Full-Time Shift: First
    $73k-92k yearly est. 1d ago
  • Remote Financial Accountant - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Philadelphia, PA

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 4d ago
  • Remote Legal Expert - AI Trainer

    Superannotate

    Remote job in Camden, NJ

    In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
    $71k-119k yearly est. 8d ago
  • Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

    Apexfocusgroup

    Remote job in Runnemede, NJ

    Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative assistant admin experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
    $33k-56k yearly est. 1d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Remote job in Camden, NJ

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $37k-59k yearly est. 1d ago
  • Remote Product Tester - $25-45 per hour

    Online Consumer Panels America

    Remote job in Camden, NJ

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Remote Medical General Expert - AI Trainer

    Superannotate

    Remote job in Philadelphia, PA

    In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
    $80k-124k yearly est. 8d ago
  • Remote Customer Service Representative - Product Testing

    Glocpa

    Remote job in Bensalem, PA

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $28k-36k yearly est. 60d+ ago
  • General Manager - Growth & Ops Leader (Remote)

    3 HTi, LLC

    Remote job in Mount Laurel, NJ

    A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr
    $82k-171k yearly est. 5d ago
  • Work From Home - Remote Market Research Contributor

    Opinion Bureau

    Remote job in Bellmawr, NJ

    Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
    $83k-132k yearly est. 1d ago
  • Remote - Brand Counsel

    Beacon Hill 3.9company rating

    Remote job in Philadelphia, PA

    Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs. Responsibilities: Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives. Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities. Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives. Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees. Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations. Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner. Support core business initiatives while managing multiple priorities in a fast-paced environment. Requirements: Juris Doctor (JD) required. Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside. 8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred. Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act. Experience advising on pharmaceutical advertising and promotion principles. Experience with state price reporting and/or privacy matters preferred. Proven ability to counsel clients effectively and build strong cross-functional relationships. Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $31k-59k yearly est. 3d ago
  • Associate Attorney - General Liability (Hybrid)

    Onebridge Search 4.3company rating

    Remote job in Philadelphia, PA

    Prominent national law firm is seeking a Litigation Associate to join their thriving practice. Ideal candidate will have strong writing skills with 2+ years of litigation experience in one or more of the following areas: Professional Liability, Premises Liability, Medical Malpractice, Tort, Transportation, Auto, General Liability, Personal Injury, Toxic Tort, Product Liability, Civil Litigation, Construction Litigation, Employment . Responsibilities: Handle cases from inception to conclusion Take and defend depositions Court appearances Draft motions, pleadings and respond to discovery Qualifications: Strong research and writing skills 2+ years of litigation experience Must be licensed to practice and in good standing in PA. Admission in other jurisdictions a plus! Competitive Compensation + Bonus + Benefits Package + Hybrid Please email resumes to ************************
    $61k-104k yearly est. 4d ago
  • Medical Director

    Intepros

    Remote job in Philadelphia, PA

    Medical Director (Utilization Management) The Medical Director plays a key role in ensuring coverage and payment determinations are clinically appropriate, compliant, and aligned with plan benefits and contractual agreements with participating provider networks. This position requires sound clinical judgment, collaborative leadership, and a strong understanding of healthcare delivery, population health, and payer operations. Key Responsibilities Provide physician leadership and clinical guidance to Utilization Management and Care Management functions Render coverage and payment determinations in accordance with health plan benefits, medical policies, and provider contracts Apply evidence-based clinical guidelines and best practices to support consistent, high-quality decision-making Exercise informed medical judgment grounded in clinical medicine, patient safety, quality management, and population health principles Collaborate effectively with clinical teams, operational leaders, senior management, and external partners Promote efficient, cost-effective care delivery across all lines of business Support organizational initiatives related to quality improvement, compliance, and healthcare outcomes Required Qualifications & Experience Medical Doctor (MD) or Doctor of Osteopathy (DO) from an accredited medical or osteopathic medical school recognized by AAMC, AOA, or WHO Unrestricted and active Pennsylvania medical or osteopathic license Current board certification through ABMS or AOBMS (Family Medicine or Internal Medicine preferred) Ability to successfully complete organizational credentialing requirements Strong knowledge of Utilization Management, healthcare delivery systems, and payer-based medical decision-making Work Location Fully Remote: This position is designated as fully remote Work must be performed within the Tri-State Area (Pennsylvania, New Jersey, or Delaware)
    $181k-282k yearly est. 5d ago
  • Customer Relationship Advocate

    American Board of Internal Medicine 4.3company rating

    Remote job in Philadelphia, PA

    The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE
    $35k-42k yearly est. 2d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Remote job in Philadelphia, PA

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $20k-40k yearly est. 1d ago

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