Home Care Coordinator jobs at Camelot Foster Care - 350 jobs
Home Care Nursing Education Coordinator
Akron Children's Hospital 4.8
Akron, OH jobs
Coordinates staff development and educational needs of patient care nursing staff, patients, and families. This is an advanced level position in education, which is performed under minimal supervision. Assignments may be characterized as those requiring collaboration to address staff educational needs within a specialty practice area and/or service. Serves in a lead capacity over others as it relates to special projects or subject matter expertise. Work may be performed collaboratively for multiple disciplines across the continuum of care and for a specific patient population or service area.
Responsibilities:
Acts as resource and role model in use of evidence-based practice. Leads unit/service based clinical practice groups.
Assists in orientation and placement of nursing students in clinical units. Serves as resource to faculty.
Assists nursing staff in design and implementation of clinical nursing research/performance improvement projects.
Assists nursing units with preceptor responsibilities to ensure that all new staff are oriented and meet competency expectations.
Conducts learning needs assessments to plan staff educational programs.
Coordinates orientation, staff development and continuing education for nursing staff.
Develops evidence-based standards of care, comprehensive nursing plans, clinical pathways for patients and families and facilitates implementation of same.
Develops, implements, and evaluates educational materials, self-instructional programs, teaching protocols, and e-learning programs for nursing staff.
In conjunction with other subject matter experts, develops and evaluates patient family education materials.
Serves as a clinical resource and role model, provides clinical supervision to staff in developing clinical knowledge, skills and abilities.
Other information:
Technical Expertise:
Experience working with all levels within an organization is required.
Experience in healthcare is preferred.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic experience preferred.
Education and Experience:
Master's degree required.
Licensed to practice as a Registered Nurse in the state of Ohio.
Cardiopulmonary Resuscitation (CPR) certification.
Valid OH Driver's License.
Three (3) years of experience in tertiary care with two (2) years clinical experience in the assigned specialty.
Full Time
FTE: 1.000000
Status: Onsite
$47k-58k yearly est. 4d ago
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instED Mobile Health Coordinator - Oregon ONLY
Caresource 4.9
Portland, OR jobs
Commonwealth Care Alliance (CCA) is a nonprofit, mission-driven health plan and care delivery organization designed for individuals with the most significant needs. As an affiliate of CareSource, a nationally recognized nonprofit managed care organization with over 2 million members across multiple states, CCA serves individuals enrolled in Medicaid and Medicare in Massachusetts through the Senior Care Options and One Care programs and its care delivery enterprises. CCA is dedicated to delivering comprehensive, integrated, and person-centered care, powered by its unique model of uncommon care, which yields improved quality outcomes and lower costs of care.
Job Summary:
inst ED provides patient-centered, high-quality acute care in place to adults with complex medical needs. Reporting to the Manager, Network Delivery, the inst ED Mobile Health Coordinator (MHC) is the first point of contact for patients who are seeking an inst ED visit. The Mobile Health Coordinator warmly greets all callers and completes a thorough and accurate intake for callers requesting a referral for an inst ED visit. The MHC assigns the visit to one of inst ED's paramedic partners based on geography and availability and monitors the physician assignment algorithm. In addition, the MHC monitors visit progression to ensure timely service delivery. Finally, the MHC assists the nursing team with non-clinical administrative support and serves as the main point of contact for paramedic partner dispatchers, paramedics, and the inst ED Virtual Medical Control (VMC) team for all non-clinical issues.
Essential Functions:
Answer incoming phone calls in a timely manner using a cloud-based platform.
Collect accurate patient information and document in the inst ED NOW platform and Athena medical record to process an inst ED referral.
Collect, review, and accept written consent from patients, upload consents from paramedics.
Verify patient eligibility using inst ED NOW, Athena, or external payor portals.
Collect payment(s) from patients (e.g., copay, co-insurance).
Assign visits to one of inst ED's ambulance partners based on geography and availability; collaborate with nursing staff to prioritize high acuity patients.
Communicate with the dispatchers from the ambulance partners to facilitate throughput of inst ED visits; convey clinical concerns/questions to the nursing team.
Maintain awareness of all ambulance partner vehicle's status and location.
Call patients if mobile health providers are unable to reach patients with an updated ETA; escalate to the nursing team when patients cannot be reached via phone.
Make recommendations to improve the inst ED NOW platform.
Monitor that VMC providers are checked in and out of inst ED NOW in a timely manner and outreach to them if this does not occur.
Monitor VMC auto-assignments and manually re-assign if needed when a VMC provider is nearing the end of shift and cannot complete a visit.
Complete an end of shift report before logging off at the end of a shift.
Ensure that mobile health providers have completed all documentation by the end of their shift and outreach to the paramedic partner when there is outstanding documentation.
Perform any other job related duties as requested.
Education and Experience:
High School or GED required
Associates degree preferred
Five (5) years professional work experience in a healthcare setting with at least one (1) year of remote work experience required
Customer service experience via phone communications, preferably in a health care call center setting interacting with patients required
Process improvement experience required
Experience working closely with colleagues at all levels of a company including front-line staff to senior leaders required
Medical assistant, or other related experience in an urgent care, emergency or homecare setting preferred
Administrative support to clinicians in healthcare setting preferred
911 Telecommunicator or Emergency Medical Dispatcher Certification preferred
Mobile integrated health experience preferred
Competencies, Knowledge and Skills:
Ability to communicate effectively without judgment to a diverse patient population while demonstrating empathy
Highly adaptable to frequent workflow changes in a fast-paced environment
Willing to learn and utilize several different software applications (e.g., proprietary inst ED NOW platform, Teams, etc.)
Proficient with Microsoft Outlook
Superb verbal communication skills and strong written communication skills
Computer and phone system proficiency (e.g., Ring Central or other cloud communications platform)
Power BI or other business intelligence software knowledge preferred
Proficient in Excel preferred
Process improvement training (e.g., lean, six sigma, etc.) preferred
Medical terminology preferred
Athena (electronic medical record) knowledge preferred
Bilingual (Spanish), bicultural preferred
Licensure and Certification:
None
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Must be willing to work weekends, evenings, and holidays
Travel is not typically required
Compensation Range:
$41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type:
Hourly
Competencies:
- Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
$41.2k-66k yearly 4d ago
Care Coordinator, LSW
Bluestone Physician Services 4.1
Detroit Lakes, MN jobs
Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Our care teams travel to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida.
In addition to primary care, Bluestone has a highly developed carecoordination model for more than 14,000 seniors and individuals living with disabilities in Minnesota. Bluestone CareCoordination partners with Minnesota health plans to support their members who receive medical assistance through Minnesota's Special Needs BasicCare (SNBC) & Minnesota Senior Health Options (MSHO) programs. CareCoordinators are registered nurses or licensed social workers who work directly with members to assess their physical, mental and social needs and facilitate services and communication across their care team to support their best interests and close gaps in care.
Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025!
Position Overview:
Join our team as a CareCoordinator where you will work with the senior population managing Department of Human Services (DHS) and Center for Medicare/Medicaid Services (CMS) required activities for Minnesota Senior Health Options (MSHO/MSC+) members living in the community and assisted living facilities. In this position, you will work from home, but regularly travel your local area to serve the needs of your members and your community.
Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.
Location: This position is a mix of work from home and field-based. Roughly 50-70% travel throughout the Becker County, including Detroit Lakes, Ogema, Osage areas, and between 30-50% work from home.
Salary Range: $65,000 - $75,000
Responsibilities:
As a CareCoordinator, you will manage member caseloads within your assigned geographic area. This includes:
Coordinating face-to-face visits
Managing the Elderly Waiver
Conducting annual assessments including Personal Care Assistance (PCA) assessments for community members and customized living tools for members residing in Assisted Livings
Reviewing current health needs, identifying goals, and developing individualized care plans
Helping connect members with community and state resources and services
Completing required documentation
Collaborating with medical care teams to ensure health care quality measures are met and use utilization management tools to meet value-based goals
Supporting members during transitions of care as well as collaborating with their care team to ensure a safe discharge and follow up plan
Qualifications:
Education/Certification/Experience
Current MN Licensed Social Worker (new grads encouraged to apply)
OR Current Minnesota Registered Nurse license
One or more years of experience working with the geriatric population in case management/carecoordination, HomeCare, Nursing Home, TCU or Assisted Living settings preferred
Must have a valid driver's license
Knowledge/Skills/Abilities
Ability to work independently
Access to a private and compliant home office space
Creative problem-solving skills
Appreciation for working with diverse populations
Proven ability to communicate effectively with strong verbal skills
Excellent interpersonal and customer service skills
Demonstrated compatibility with Bluestone's mission and operating philosophies
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Eight (8) paid holidays for office closures plus two (2) floating holidays
Three weeks (15 Days) Paid Time Off (PTO)
Mileage reimbursement program for field employees
Company sponsored cell phone, laptop and scrubs
Regular business hours
$65k-75k yearly Auto-Apply 27d ago
Member Care Coordinator
Community Care of North Carolina Inc. 4.0
Garner, NC jobs
The Member CareCoordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. The Member CareCoordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN practices.
Member CareCoordinators may directly assist members in improving their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team.
Member CareCoordinators may also work directly with assigned practices to assist them in addressing care gap closure under the direction of Provider Relations Representatives.
This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions
Receive and document all referrals from various sources into the Care Management documentation platform
Verify eligibility and demographic information
May complete Health Risk Screenings as needed
Assist with mailing of educational materials, consent forms or other documents to the member as necessary
Assist with referrals on behalf of the Care Management team
Provide information for access and coordination of resources
Assist member with carecoordination and health care system navigation
Provide culturally appropriate health education and information
Provide general education and social support
Advocate for members
Identify care gaps and perform outreach to members in attempt to close gaps as requested
Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed
Assist to address with Social Determinants of Health as needed
Access multiple EHR's to obtain and upload into the care management platform
Access to Hospital/Data or Electronic Medical Record system will be required, as necessary
Notify supervisor promptly of any issues with carrying out any duties assigned
Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded
Abide by department guidelines, company policies, and HIPAA regulations
Perform other duties that assist in keeping the operations organized and functional
Attend Departmental and corporate meetings, local and regional training, or other events as required
Understand and uphold CCNC goals, objectives, and standards
Travel using a personal vehicle will be required within the region and/or the State
Qualifications
High school diploma or GED required; or Licensed Practical Nurse
2-4 years minimum experience in a health care setting required
2- or 4-year degree in health-related field preferred
Bilingual preferred
Maintain a valid driver's license with current auto liability insurance
Knowledge, Skills, and Abilities
Knowledge of and experience working in patient or clinical data systems
Computer skills required including various office software and the internet; experience with MS Office software preferred
Knowledge of state and federal benefits system
Excellent communication skills - oral and written
Proficient Motivational Interviewing skills
Organizational and time management skills
Sensitivity to diversity of cultures, language barriers, health literacy and educational levels
Knowledge of medical terminology
Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Able to shift strategy or approach in response to the demands of a situation
Working Conditions
The job environment is primarily an office or home environment.
Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time
Must be able to utilize office equipment, computer, keyboard and phone with or without assistive devices
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds
Travel will be required within the region and/or the State
$29k-41k yearly est. 2d ago
Member Care Coordinator
Community Care of North Carolina Inc. 4.0
Raleigh, NC jobs
The Member CareCoordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. The Member CareCoordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN practices.
Member CareCoordinators may directly assist members in improving their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team.
Member CareCoordinators may also work directly with assigned practices to assist them in addressing care gap closure under the direction of Provider Relations Representatives.
This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions
Receive and document all referrals from various sources into the Care Management documentation platform
Verify eligibility and demographic information
May complete Health Risk Screenings as needed
Assist with mailing of educational materials, consent forms or other documents to the member as necessary
Assist with referrals on behalf of the Care Management team
Provide information for access and coordination of resources
Assist member with carecoordination and health care system navigation
Provide culturally appropriate health education and information
Provide general education and social support
Advocate for members
Identify care gaps and perform outreach to members in attempt to close gaps as requested
Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed
Assist to address with Social Determinants of Health as needed
Access multiple EHR's to obtain and upload into the care management platform
Access to Hospital/Data or Electronic Medical Record system will be required, as necessary
Notify supervisor promptly of any issues with carrying out any duties assigned
Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded
Abide by department guidelines, company policies, and HIPAA regulations
Perform other duties that assist in keeping the operations organized and functional
Attend Departmental and corporate meetings, local and regional training, or other events as required
Understand and uphold CCNC goals, objectives, and standards
Travel using a personal vehicle will be required within the region and/or the State
Qualifications
High school diploma or GED required; or Licensed Practical Nurse
2-4 years minimum experience in a health care setting required
2- or 4-year degree in health-related field preferred
Bilingual preferred
Maintain a valid driver's license with current auto liability insurance
Knowledge, Skills, and Abilities
Knowledge of and experience working in patient or clinical data systems
Computer skills required including various office software and the internet; experience with MS Office software preferred
Knowledge of state and federal benefits system
Excellent communication skills - oral and written
Proficient Motivational Interviewing skills
Organizational and time management skills
Sensitivity to diversity of cultures, language barriers, health literacy and educational levels
Knowledge of medical terminology
Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Able to shift strategy or approach in response to the demands of a situation
Working Conditions
The job environment is primarily an office or home environment.
Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time
Must be able to utilize office equipment, computer, keyboard and phone with or without assistive devices
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds
Travel will be required within the region and/or the State
$29k-41k yearly est. Auto-Apply 31d ago
Member Care Coordinator
Community Care of North Carolina Inc. 4.0
Raleigh, NC jobs
The Member CareCoordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED (Emergency Department) utilization, and PMPM costs) and other organizational mandates as designated. The Member CareCoordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN (Community Care Physician Network) practices.
Member CareCoordinators may directly assist members by increasing their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team.
Member CareCoordinators may also work directly with assigned practices to assist them in addressing care gap closure in collaboration with the Provider Relations Representative/QI Team.
Essential Functions
Receive and document all referrals from various sources into the Care Management documentation platform.
Outreach, Engagement, and scheduling of members for Care Managers.
Verify eligibility and demographic information.
Complete appropriate screenings as needed.
Assist with mailing educational materials, consent forms or other documents to the member as necessary.
Assist with referrals on behalf of the Care Management or program team.
Assist with tasks delegated by the Care Management or program team.
Provide information for access and coordination of resources.
Assist member with carecoordination and health care system navigation.
Provide culturally appropriate health education and information.
Provide general education and social support.
Advocate for members.
Identify care gaps and outreach to members to close gaps as requested.
Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed.
Assist with pulling Care Gap/Recommended Actions/High Risk reports.
Assist in addressing Social Determinants of Health as needed.
Access multiple EHRs (electronic health records) to obtain and upload documents into the care management platform.
Access to Hospital/Data or Electronic Medical Record system will be required, as necessary.
Meet productivity and role expectations as defined.
Collaborate with the Care Team to address barriers and create efficiency with processes.
Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded.
Abide by department guidelines, company policies, and HIPAA regulations.
Perform all other duties as requested.
Attend Departmental and corporate meetings, local and regional trainings, or other events as required.
Understand and uphold CCNC goals, objectives, and standards.
Qualifications
High school diploma or GED required
2-4 years minimum experience in a health care setting required
2 or 4-year degree in health-related field preferred
Bilingual preferred
Knowledge, Skills, and Abilities
Knowledge of and experience working in patient or clinical data systems
Computer skills required including various office software and the internet; experience with MS Office software preferred
Knowledge of state and federal benefits systems
Excellent communication skills - oral and written
Proficient Motivational Interviewing Skills
Organizational and time management skills
Sensitivity to diversity of cultures, language barriers, health literacy and educational levels
Knowledge of medical terminology
Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Able to shift strategy or approach in response to the demands of a situation
Working Conditions
The job environment is primarily an office or home environment.
Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office, community, and household conditions, as well as communicable disease could occur.
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time.
Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices.
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds.
The job environment can be intense as high volume, repetitive work is an expectation.
Travel may be required within the region and/or the State.
$29k-41k yearly est. Auto-Apply 3d ago
Care Coordinator (Remote US)
Maximus Health 4.3
Remote
is Remote (US/Canada)
No agencies please
Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.
Position Summary
In this role as a CareCoordinator supporting Maximus patients, you will be instrumental in delivering a seamless care experience. Your primary responsibilities include managing provider video conferencing schedules, coordinating with lab and pharmacy partners, and overseeing patient messaging queues. You will also serve as a key contributor to our patient concierge experience. The ideal candidate is driven by a passion for lifestyle, wellness, and fitness, constantly seeks innovative approaches to their work, and is eager to shape the overall patient journey.
Key Responsibilities
Video Conferencing & Scheduling
Coordinate and maintain provider schedules for video consultations, ensuring efficient appointment booking and minimizing scheduling conflicts.
Monitor upcoming telehealth appointments, confirm patient/provider availability, and troubleshoot any technical issues that may arise.
Lab & Pharmacy Coordination
Liaise with laboratory partners to manage test orders, track results, and ensure timely communication of lab outcomes to providers and patients.
Collaborate with pharmacy partners to facilitate prescription orders, refills, and medication-related inquiries.
Messaging Queue Management
Oversee and triage patient messages in digital platforms, ensuring inquiries are addressed promptly and directed to the appropriate clinical team member.
Escalate urgent or complex issues to the appropriate care team members, keeping patients informed of next steps.
Patient Communication & Support
Provide friendly and empathetic support to patients, answering questions related to appointments, lab tests, prescriptions, and follow-ups.
Educate patients on the use of telehealth platforms, including troubleshooting basic technical issues and sharing best practices for virtual visits.
Digital Healthcare Administration
Maintain accurate and up-to-date electronic health records (EHR), ensuring data integrity and confidentiality.
Identify opportunities to streamline workflows and enhance patient experiences, bringing recommendations to leadership.
Quality Assurance & Compliance
Ensure compliance with all relevant healthcare regulations and company policies, including HIPAA and data privacy laws.
Participate in team meetings to review patient feedback, address operational challenges, and discuss quality improvement initiatives.
Qualifications
Experience: 1-3 years of experience in a carecoordinator, healthcare administration, or telehealth support role.
Education: Associate's or Bachelor's degree in Healthcare Administration, Public Health, or a related field preferred.
Technical Skills: Familiarity with EHR systems, telehealth platforms, scheduling software, and basic troubleshooting of common technical issues.
Communication Skills: Excellent verbal and written communication skills to effectively coordinate with patients, providers, and partners.
Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently in a fast-paced, digital environment.
Interpersonal Skills: Empathetic, patient-focused approach with a commitment to delivering high-quality care and exceptional patient experiences.
Compliance Knowledge: Understanding of healthcare regulations, especially HIPAA and data privacy guidelines.
What We Offer (Benefits):
Full Suite: Medical, Dental, Vision, Life Insurance
Flexible vacation/time-off policies
Fully remote work environment
Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity.
Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.
$34k-47k yearly est. Auto-Apply 9d ago
instED Mobile Health Coordinator - Oregon ONLY
Caresource Management Services 4.9
Oregon jobs
inst ED provides patient-centered, high-quality acute care in place to adults with complex medical needs. Reporting to the Manager, Network Delivery, the inst ED Mobile Health Coordinator (MHC) is the first point of contact for patients who are seeking an inst ED visit. The Mobile Health Coordinator warmly greets all callers and completes a thorough and accurate intake for callers requesting a referral for an inst ED visit. The MHC assigns the visit to one of inst ED's paramedic partners based on geography and availability and monitors the physician assignment algorithm. In addition, the MHC monitors visit progression to ensure timely service delivery. Finally, the MHC assists the nursing team with non-clinical administrative support and serves as the main point of contact for paramedic partner dispatchers, paramedics, and the inst ED Virtual Medical Control (VMC) team for all non-clinical issues.
Essential Functions:
Answer incoming phone calls in a timely manner using a cloud-based platform.
Collect accurate patient information and document in the inst ED NOW platform and Athena medical record to process an inst ED referral.
Collect, review, and accept written consent from patients, upload consents from paramedics.
Verify patient eligibility using inst ED NOW, Athena, or external payor portals.
Collect payment(s) from patients (e.g., copay, co-insurance).
Assign visits to one of inst ED's ambulance partners based on geography and availability; collaborate with nursing staff to prioritize high acuity patients.
Communicate with the dispatchers from the ambulance partners to facilitate throughput of inst ED visits; convey clinical concerns/questions to the nursing team.
Maintain awareness of all ambulance partner vehicle's status and location.
Call patients if mobile health providers are unable to reach patients with an updated ETA; escalate to the nursing team when patients cannot be reached via phone.
Make recommendations to improve the inst ED NOW platform.
Monitor that VMC providers are checked in and out of inst ED NOW in a timely manner and outreach to them if this does not occur.
Monitor VMC auto-assignments and manually re-assign if needed when a VMC provider is nearing the end of shift and cannot complete a visit.
Complete an end of shift report before logging off at the end of a shift.
Ensure that mobile health providers have completed all documentation by the end of their shift and outreach to the paramedic partner when there is outstanding documentation.
Perform any other job related duties as requested.
Education and Experience:
High School or GED required
Associates degree preferred
Five (5) years professional work experience in a healthcare setting with at least one (1) year of remote work experience required
Customer service experience via phone communications, preferably in a health care call center setting interacting with patients required
Process improvement experience required
Experience working closely with colleagues at all levels of a company including front-line staff to senior leaders required
Medical assistant, or other related experience in an urgent care, emergency or homecare setting preferred
Administrative support to clinicians in healthcare setting preferred
911 Telecommunicator or Emergency Medical Dispatcher Certification preferred
Mobile integrated health experience preferred
Competencies, Knowledge and Skills:
Ability to communicate effectively without judgment to a diverse patient population while demonstrating empathy
Highly adaptable to frequent workflow changes in a fast-paced environment
Willing to learn and utilize several different software applications (e.g., proprietary inst ED NOW platform, Teams, etc.)
Proficient with Microsoft Outlook
Superb verbal communication skills and strong written communication skills
Computer and phone system proficiency (e.g., Ring Central or other cloud communications platform)
Power BI or other business intelligence software knowledge preferred
Proficient in Excel preferred
Process improvement training (e.g., lean, six sigma, etc.) preferred
Medical terminology preferred
Athena (electronic medical record) knowledge preferred
Bilingual (Spanish), bicultural preferred
Licensure and Certification:
None
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Must be willing to work weekends, evenings, and holidays
Travel is not typically required
Compensation Range:
$41,200.00 - $66,000.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Hourly
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
$41.2k-66k yearly Auto-Apply 3d ago
Care Coordinator (OhioRISE)
Integrated Services for Behavioral Health 3.2
Cambridge, OH jobs
Job Description
We are seeking a CareCoordinator! Guernsey/Noble, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The CareCoordinator's job responsibilities involve service linkage and carecoordination, engaging and working with children, youth, and families with significant behavioral health needs. CareCoordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. CareCoordination staff ensure children, youth, and families have a voice and choice in all coordinatedcare and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify carecoordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in carecoordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or carecoordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems carecoordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$20.2-25 hourly 20d ago
Mental Health Care Coordinator (PRP/Case Manager)
Partnership Development Group 2.9
Baltimore, MD jobs
PDG is hiring a Mental Health CareCoordinator interested in making a difference. With offices in Baltimore, Millersville, and Rockville, there are openings throughout the Baltimore-Washington corridor. This position is entry-level and does not require licensure.
Position Details
Annual salary range of $35,500-$41,500, including performance-based incentives
For a limited time only, ***RECEIVE $750 SIGN-ON BONUS!*** Payments are made at 90 and 180 days of employment.
Hybrid (both remote and in-person work) and flexible work schedules (ex: 4 days work weeks) are available.
Pay is guaranteed for hours worked; this is NOT a contractual position.
The PDG Mental Health CareCoordinators provide compassionate, effective care to individuals with mental illness in Maryland. You must be dedicated to making a meaningful difference in your community. Duties include:
Spend at least 75% of the week in the community, meeting with consumers one-on-one in their homes or taking them to mental health appointments and other appointments/activities (adjusted according to remote work option).
Provide customized health carecoordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).
Develop and maintain positive relationships with healthcare providers in the community.
Attend weekly meetings and collaborate with treatment teams.
Complete daily visit notes and monthly reports quickly and accurately, using a provided device.
Why PDG
Voted a Baltimore Sun Top Workplace for 5 years in a row
Inclusive, supportive team culture that receives constant positive staff feedback
Competitive salary, monthly incentives, bonus, and staff events
Choose PT, FT, or flexible schedules as needed
Full health benefits, retirement, short and long term disability, and life insurance
Sick time, PTO, and 3 weeks paid vacation
PDG values include DEI, supportive management, integrity, and work-life balance
Extensive training and support from management with open-door policy
Annual raises and growth opportunities across departments
Give back to the community while developing your career
Be the change you want to see with the best behavioral health agency in Maryland!
Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park,
The MINIMUM requirements are:
Type 30 wpm and have excellent written and oral communication skills
Have a driver's license, have a reliable vehicle, and be comfortable with extensive driving
Be comfortable meeting consumers in their homes and having them in your car
Very strong time management and organizational skills
Ability to work independently and on a team
We'd also love to see:
Bachelor's Degree in Psychology, Social Work or related field
Experience with behavioral health care
A passion for human services and a strong desire to become part of the PDG family!
$35.5k-41.5k yearly 60d+ ago
Mental Health Care Coordinator (Case Manager/PRP)
Partnership Development Group 2.9
Glen Burnie, MD jobs
PDG is hiring a Mental Health CareCoordinator interested in making a difference. With offices in Baltimore, Millersville, and Rockville, there are openings throughout the Baltimore-Washington corridor. This position is entry-level and does not require licensure.
Position Details
Annual salary range of $35,500-$41,500, including performance-based incentives
For a limited time only, ***RECEIVE $750 SIGN-ON BONUS!*** Payments are made at 90 and 180 days of employment.
Hybrid (both remote and in-person work) and flexible work schedules (ex: 4 days work weeks) are available.
Pay is guaranteed for hours worked; this is NOT a contractual position.
The PDG Mental Health CareCoordinators provide compassionate, effective care to individuals with mental illness in Maryland. You must be dedicated to making a meaningful difference in your community. Duties include:
Spend at least 75% of the week in the community, meeting with consumers one-on-one in their homes or taking them to mental health appointments and other appointments/activities (adjusted according to remote work option).
Provide customized health carecoordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).
Develop and maintain positive relationships with healthcare providers in the community.
Attend weekly meetings and collaborate with treatment teams.
Complete daily visit notes and monthly reports quickly and accurately, using a provided device.
Why PDG
Voted a Baltimore Sun Top Workplace for 5 years in a row
Inclusive, supportive team culture that receives constant positive staff feedback
Competitive salary, monthly incentives, bonus, and staff events
Choose PT, FT, or flexible schedules as needed
Full health benefits, retirement, short and long term disability, and life insurance
Sick time, PTO, and 3 weeks paid vacation
PDG values include DEI, supportive management, integrity, and work-life balance
Extensive training and support from management with open-door policy
Annual raises and growth opportunities across departments
Give back to the community while developing your career
Be the change you want to see with the best behavioral health agency in Maryland!
Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park,
The MINIMUM requirements are:
Type 30 wpm and have excellent written and oral communication skills
Have a driver's license, have a reliable vehicle, and be comfortable with extensive driving
Be comfortable meeting consumers in their homes and having them in your car
Very strong time management and organizational skills
Ability to work independently and on a team
We'd also love to see:
Bachelor's Degree in Psychology, Social Work or related field
Experience with behavioral health care
A passion for human services and a strong desire to become part of the PDG family!
$35.5k-41.5k yearly 60d+ ago
Patient Centered Med Home Care Coordinator
Northeast Ohio Neighborhood 3.8
Cleveland, OH jobs
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties
The Patient Centered Medical Home (PCMH) CareCoordinator will be responsible for faciliating carecoordination services for NEON patients who need wellness and preventive care. The PCMH CareCoordinator will assist with the management of the computerized data repository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care.
Education
High School Diploma or GED is required.
Bachelor's degree in Health or Social Sciences, Business, Health Care Administration, Public Health or Health Education is preferred, or related work experience.
Minimum Qualifications
Excellent verbal and written communication skills as well as good listening skills:
Knowledge of health disparities and chronic disease management treatment resources;
Strong organizational skills, attention to detail and timely documentation required;
Proven critical thinking and problem solving skills;
Knowledge of Ohio Medicaid Managed Plans;
1-2 years at a hospital, outpatient clinic or insurance plan, preferably including navigating specialty referral process.
Technical Skills
Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
Ability to become proficient in the use of NextGen software.
$34k-43k yearly est. Auto-Apply 60d+ ago
Patient Centered Med Home Care Coordinator
Northeast Ohio Neighborhood 3.8
Cleveland, OH jobs
The Patient Centered Medical Home (PCMH) CareCoordinator will be responsible for faciliating carecoordination services for NEON patients who need wellness and preventive care. The PCMH CareCoordinator will assist with the management of the computerized data repository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care.
Education
High School Diploma or GED is required.
Bachelor's degree in Health or Social Sciences, Business, Health Care Administration, Public Health or Health Education is preferred, or related work experience.
Minimum Qualifications
Excellent verbal and written communication skills as well as good listening skills:
Knowledge of health disparities and chronic disease management treatment resources;
Strong organizational skills, attention to detail and timely documentation required;
Proven critical thinking and problem solving skills;
Knowledge of Ohio Medicaid Managed Plans;
1-2 years at a hospital, outpatient clinic or insurance plan, preferably including navigating specialty referral process.
Technical Skills
Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
Ability to become proficient in the use of NextGen software.
$34k-43k yearly est. Auto-Apply 60d+ ago
Care Coordinator (OhioRISE)
Integrated Services for Behavioral Health 3.2
New Lexington, OH jobs
Job Description
We are seeking a CareCoordinator! Perry County, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The CareCoordinator's job responsibilities involve service linkage and carecoordination, engaging and working with children, youth, and families with significant behavioral health needs. CareCoordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. CareCoordination staff ensure children, youth, and families have a voice and choice in all coordinatedcare and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify carecoordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in carecoordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or carecoordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems carecoordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$20.2-25 hourly 29d ago
Care Coordinator
The Crossroads Center 3.9
Cincinnati, OH jobs
Job Description
JOB TITLE: CareCoordinator
DEPARTMENT: Women's Residential Services
REPORTING TO: Clinical Manager
Provides case management services to a target population of Ohio residents with active/historical use of substances which may include mental health disorders.
SCOPE OF RESPONSIBILITIES
Provides clinical therapeutic and case management services for adults with substance use disorders and/or psychiatric disabilities to assist them in improving their current level of functioning in the community.
Completes comprehensive case management assessments for identification of patient needs, level of functioning, support network, adequacy of living arrangements, financial status, physical health, level of self-care.
Works from and contributes to the care plan established by the primary therapist.
Ensure member has applied for benefits and health insurance such as SSI, SSDI, Medicaid or Medicare. Complete or assist in that process.
Ensure access to local resources, including psychiatric and medical care, housing, rehabilitation programs, drug/alcohol services, socialization activities, providing transportation and accompanying the client when necessary. Communicate regularly with other treatment providers.
Actively outreach clients on caseload who have not been in contact and ensure engagement in services in their home, transitional housing placement or on the streets.
May refer to or conduct support groups and teach classes on topics such as money management, vocational or job coaching, and life skills training.
Complete and enter all documentation into the patient/client's medical record according to The Crossroads Center's standards of practice in Electronic Health Record - CareLogic and/or Methasoft within proscribed timeframes as outlined in TCC documentation policy.
Meet weekly, monthly, and quarterly billing quota as established by the organization.
As time allows or as requested, assist in the daily operations of the Map, and/or residential programs.
Attend scheduled staff meetings, supervision and training as requested.
Work cooperatively with other team members.
Other duties as requested.
SKILLS AND QUALIFICATIONS
To perform this job successfully, an Individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge and Abilities
Ability to read, analyze and interpret human service periodicals, professional journals, technical procedures, or government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Knowledge of or experience with DSM IV diagnoses, assessment of level of functioning, DMH documentation, EBP's such as Motivational interviewing, DBT, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, etc. Ability to work independently and on a collaborative team. Initiative and solution focused practice.
Uses good time management skills and resources to balance case load direct service and paperwork.
Position Requirements
Associate degree in psychology, social work, or related field preferred; Master's degree preferred.
CDCA and Valid Ohio Driver's License.
Two (2) years' experience providing services to adults who have been diagnosed with a substance use disorder and/or mental health diagnosis required.
Knowledge of the effects of trauma. Proven proficiency with both oral and written communication skills.
Organizational skills and the ability to complete multiple tasks a must.
Strong interpersonal skills and the ability to deal effectively with the public, other team members and elected officials.
A flexible work schedule is required in order to respond to clinical needs and other emergency situations.
Work Environment
Normal office noise level.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
$37k-46k yearly est. 13d ago
Care Coordinator (OhioRISE)
Integrated Services for Behavioral Health 3.2
Jackson, OH jobs
We are seeking a CareCoordinator! Jackson, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The CareCoordinator's job responsibilities involve service linkage and carecoordination, engaging and working with children, youth, and families with significant behavioral health needs. CareCoordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. CareCoordination staff ensure children, youth, and families have a voice and choice in all coordinatedcare and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify carecoordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in carecoordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or carecoordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems carecoordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$20.2-25 hourly 32d ago
Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Lorain, OH jobs
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We need Moderate and Intensive CareCoordinators to work in Lorain County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing carecoordination services to identified youth that will provide specific, measurable, and individualized services to each person served.
RESPONSIBILITIES INCLUDE:
Provide Wraparound CareCoordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:20 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QUALIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred.
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record(less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW program
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
Care Coordinator
Gastro Health 4.5
Cincinnati, OH jobs
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$47k-60k yearly est. Auto-Apply 38d ago
1915(i) Waiver Care Coordinator (Franklin/Granville/Vance)
Vaya Health 3.7
Remote
LOCATION: Remote - must live in or near Franklin, Granville, or Vance County, NC. Incumbent in this role is required to reside in North Carolina or within 40 miles of the North Carolina border. This position requires travel.
GENERAL STATEMENT OF JOB
The 1915(i) Waiver CareCoordinator (“CareCoordinator”) is responsible for providing proactive intervention and coordination of care to eligible Vaya Health members and recipients (“members”) to ensure that these individuals receive appropriate assessment and services. CareCoordinator is also responsible for providing carecoordination activities and monitoring to individuals who have been deemed eligible for 1915i services by North Carolina Department of Health and Human Services (DHHS). CareCoordinator works with the member and care team to alleviate inappropriate levels of care or care gaps, coordinate multidisciplinary team care planning, linkage and/or coordination of services across the 1915i service array and other healthcare network(s) including the MH, SU, intellectual/ developmental disability (“I/DD”), traumatic brain injury (“TBI”) physical health, pharmacy, long-term services and supports (“LTSS”) and unmet health-related resource needs. CareCoordinator support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. This is a mobile position with work done in a variety of locations, including members' home communities. The CareCoordinator also works with other Vaya staff, members, relatives, caregivers/ natural supports, providers, and community stakeholders. As further described below, essential job functions of the CareCoordinator include, but may not be limited to:
Utilization of and proficiency with Vaya's Care Management software platform/ administrative health record (“AHR”)
Outreach and engagement
Compliance with HIPAA requirements, including Authorization for Release of Information (“ROI”) practices
Performing NC Medicaid 1915i Assessment tool to gather information on the member's relevant diagnosis, activities of daily living, instrumental activities of daily living, social and work-related needs, cognitive and behavioral needs, and services the member is interested in receiving
Adherence to Medication List and Continuity of Care processes
Participation in interdisciplinary care team meetings, comprehensive care planning, and ongoing care management
Transitional Care Management
Diversion from institutional placement
This position is required to meet NC Residency requirements as defined by the NC Department of Health and Human Services (“NCDHHS” or “Department”).
ESSENTIAL JOB FUNCTIONS
Assessment, Care Planning and Interdisciplinary Care Team :
Ensures identification, assessment, and appropriate person-centered care planning for members.
Meets with members to complete a standardized NC Medicaid 1915i Assessment
Links members with appropriate and necessary formal/ informal services and supports across all health domains (i.e., medical, and behavioral health home)
Supports the care team in development of a person-centered care plan (“Care Plan”) to help define what is important to members for their health and prioritize goals that help them live the life they want in the community of their choice.
Ensure the Care Plan includes specific services, including 1915(i) services to address mental health, substance use or I/DD, medical and social needs as well as personal goals
Ensure the Care Plan includes all elements required by NCDHHS
Use information collected in the assessment process to learn about member's needs and assist in care planning
Ensure members of the care team are involved in the assessment as indicated by the member/LRP and that other available clinical information is reviewed and incorporated into the assessment as necessary
Work with members to identify barriers and help resolve dissatisfaction with services or community-based interventions
Reviews clinical assessments conducted by providers and partners with licensed staff for clinical consultation as needed to ensure all areas of the member's needs are addressed. Help members refine and formulate treatment goals, identifying interventions, measurements, and barriers to the goals
Ensures that member/legally responsible person (“LRP”) is/are informed of available services, referral processes (e.g., requirements for specific service), etc.
Provides information to member/LRP regarding their choice of service providers, ensuring objectivity in the process
Works in an integrated care team including, but not limited to, an RN (Registered Nurse) and pharmacist along with the member to address needs and goals in the most effective way ensuring that member/LRP have the opportunity to decide who they want involved
Supports and may facilitate care team meetings where member Care Plan is discussed and reviewed
Solicits input from the care team and monitors progress
Ensures that the assessment, Care Plan, and other relevant information is provided to the care team
Consults with care management licensed professionals, care management supervisors, and other colleagues as needed to support effective and appropriate member care/planning process
Support Monitoring/Coordination, Documentation and Fiscal Accountability :
Serves as a collaborative partner in identifying system barriers through work with community stakeholders.
Works in partnership with other Vaya departments to identify and address gaps in services/ access to care within Vaya's catchment.
Participates in cross-functional clinical and non-clinical meetings and other projects as needed/ requested to support the department and organization.
Participates in routine multidisciplinary huddles including RN, Pharmacist, M.D. to present complex clinical case presentation and needs, providing support to other CMs (Care Manager) and receiving support and feedback regarding CM interventions for clients' medical, behavioral health, intellectual /developmental disability, medication, and other needs.
Works with 1915 (i) CareCoordination manager in participating in high-risk multidisciplinary complex case staffing as needed to include Vaya CMO/ Deputy CMO, Utilization Management, Provider Network, and Care Management leadership to address barriers, identify need for specialized services to meet client needs within or outside the current behavioral health system.
Ensure that services are monitored (including direct observation of service delivery) in all settings at required frequency and for compliance with standards
Monitors provision of services to informally measure quality of care delivered by providers and identify potential non-compliance with standards.
Ensures the health and safety of members receiving care management, recognize and report critical incidents, and escalate concerns about health and safety to care management leadership as needed.
Supports problem-solving and goal-oriented partnership with member/LRP, providers, and other stakeholders.
Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues.
Supports and assists members/families on services and resources by using educational opportunities to present information.
Make announced/unannounced monitoring visits, including nights/weekends as applicable.
Promote satisfaction through ongoing communication and timely follow-up on any concerns/issues
Monitor services to ensure that they are delivered as outlined in individualized service plan and address any deviations in service
Verifies member's continuing eligibility for Medicaid, and proactively responds to a member's planned movement outside Vaya's catchment area to ensure changes in their Medicaid county of eligibility are addressed prior to any loss of service. Alerts supervisor and other appropriate Vaya staff if there is a change in member Medicaid eligibility/status.
Maintain electronic health record compliance/quality according to Vaya policy
Proactively monitor own documentation to ensure that issues/errors are resolved as quickly as possible
Ensure accurate/timely submission of Service Authorization Requests (SARS) for all Vaya funded services/supports
Proactively monitors own documentation within the AHR to ensure completeness, accuracy and follow through on care management tasks.
Works with 1915 (i) CareCoordination Manager to ensure all clinical and non-clinical documentation (e.g., goals, plans, progress notes, etc.) meet all applicable federal, state, and Vaya requirements, including requirements within Vaya's contracts with NCDHHS.
Participates in all required Vaya/ Care Management trainings and maintains all required training proficiencies.
Other duties as assigned .
KNOWLEDGE, SKILLS, & ABILITIES
Ability to express ideas clearly/concisely and communicate in a highly effective manner
Ability to drive and sit for extended periods of time (including in rural areas)
Effective interpersonal skills and ability to represent Vaya in a professional manner
Ability to initiate and build relationships with people in an open, friendly, and accepting manner
Attention to detail and satisfactory organizational skills
Ability to make prompt independent decisions based upon relevant facts.
A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
Thorough knowledge of standard office practices, procedures, equipment, and techniques and intermediate to advanced proficiency in Microsoft office products (Word, Excel, Power Point, Outlook, Teams, etc.), and Vaya systems, to include the care management platform, data analysis, and secondary research
Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) within their scope and have considerable knowledge of the MH/SU/IDD/TBI service array provided through the network of Vaya providers.
Experience and knowledge of the NC Medicaid program, NC Medicaid Transformation, Tailored Plans, state-funded services, and accreditation requirements are preferred.
Ability to complete and maintain all trainings and proficiencies required by Vaya, however delivered, including but not limited to the following:
BH I/DD Tailored Plan eligibility and services
Whole-person health and unmet resource needs (Adverse Childhood Experiences, Trauma, cultural humility)
Community integration (Independent living skills; transition and diversion, supportive housing, employment, etc)
Components of Health HomeCare Management (Health Home overview, working in a multidisciplinary care team, etc)
Health promotion (Common physical comorbidities, self-management, use of IT, care planning, ongoing coordination)
Other care management skills (Transitional care management, motivational interviewing, Person-centered needs assessment and care planning, etc)
Serving members with I/DD or TBI (Understanding various I/DD and TBI diagnoses, HCBS, Accessing assistive technologies, etc)
Serving children (Child and family centered teams, understanding of the “System of Care” approach)
Serving pregnant and postpartum women with Substance Use Disorder (SUD) or with SUD history
Serving members with LTSS needs (Coordinating with supported employment resources)
Job functions with higher consequences of error may be identified, and proficiency demonstrated and measured through job simulation exercises administered by the supervisor where a minimum threshold is required of the position.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area is preferred. Required years of work experience (include any required experience in a specific industry or field of study):
Serving members with BH conditions:
Two (2) years of experience working directly with individuals with BH conditions
Serving members or recipients with an I/DD or Traumatic Brain Injury (TBI)
Two (2) years of experience working directly with individuals with I/DD or TBI
Serving members with LTSS needs
Minimum requirements defined above
Two (2) years of prior Long-tern Services and Supports and/or Home Community Based Services coordination, care delivery monitoring and care management experience.
This experience may be concurrent with the two years of experience working directly with individuals with BH conditions, an I/DD, or a TBI, described above
OR a combination of education and experience as follows:
A graduate of a college or university with a Bachelor's degree in a human services field and two years of full-time accumulated experience with population served
OR
A graduate of a college or university with a Bachelor's degree is in field other than Human Services and four years of full-time accumulated experience with population served
OR
A graduate of a college or university with a Bachelor's Degree in Nursing and licensed as RN, and four years of full-time accumulated experience with population served. Experience can be before or after obtaining RN licensure.
OR
Please note, if a graduate of a college or university with a Master's level degree in Human Services, although only one year is needed to reach QP status, the incumbent must still have at least two years of experience with the population served
*Must meet the criteria of being a North Carolina Qualified Professional with the population served in 10A NCAC 27G .0104
Licensure/Certification Required:
If Bachelor's degree in nursing and RN, incumbent must be licensed to practice in the State of North Carolina by the North Carolina Board of Nursing.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
Ability to drive and sit for extended periods of time (including in rural areas)
RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
$35k-44k yearly est. Auto-Apply 31d ago
Women's Health Care Coordinator
The Healthcare Connection 4.1
Cincinnati, OH jobs
Career Opportunity: Women's Health CareCoordinator Reports to: Director of Nursing Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy.
Benefits:
* Health Insurance and Rewards Program
* Dental, and Vision Insurance
* Free Life & Short-Term Disability Insurance
* 403(b) Retirement Plan with employer match
* Comprehensive Paid Time Off (PTO)
* 10 Paid Holidays
Position Summary:
The Women's Health CareCoordinator provides clinical leadership and oversight to nursing and support staff in an OB/GYN practice or unit. This role ensures the delivery of high-quality, patient-centered care while coordinating clinical workflows, supporting staff development, and maintaining compliance with all healthcare regulations and organizational policies.
Key Responsibilities:
* Serve as the clinical lead and point of contact for nursing staff in the OB/GYN unit or clinic.
* Provide direct patient care, including assessments, triage, medication administration, and health education, in accordance with professional nursing standards.
* Oversee daily clinical operations, ensuring efficient patient flow and appropriate staffing levels.
* Collaborate with physicians, midwives, medical assistants, and other healthcare professionals to coordinate comprehensive care.
* Train, mentor, and support nursing and support staff, providing performance feedback and promoting professional growth.
* Ensure adherence to clinical protocols, infection control standards, and patient safety guidelines.
* Participate in the development and implementation of quality improvement initiatives.
* Maintain accurate and timely documentation in the electronic health record (EHR).
* Assist with scheduling, onboarding of new staff, and evaluating the competency of team members.
* Address patient concerns and escalate issues appropriately to management.
* Promotes Mission, Vision, and Values of The HealthCare Connection.
Qualifications:
Education:
* Current and unrestricted RN license in Ohio
* Associate's or Bachelor's Degree in Nursing (BSN preferred)
* BLS certification (ACLS and NRP preferred)
Work Experience:
* Minimum of 3-5 years of RN experience, with at least 2 years in OB/GYN or women's health
Preferred:
* Previous experience in a leadership or charge nurse role
* Experience with electronic medical records (e.g., Epic, Cerner)
* Bilingual skills a plus
Equal Employment Opportunity/Drug-Free Workplace:
The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.