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  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Columbus, OH jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 12/11/2025
    $22k-29k yearly est. 4d ago
  • Director of Technology Communications

    Lumen 3.4company rating

    Olympia, WA jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy. **Location** **The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.** **The Main Responsibilities** + Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader. + Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences. + Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries. + Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts. + Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities. + Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives. + Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment. + Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly. **What We Look For in a Candidate** + Bachelor's degree in communications, journalism, public relations, or related field. + At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company. + Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels. + Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media. + Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact. + Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality. + Ability to think strategically and creatively, and adapt to changing situations and priorities. + Team player with a collaborative and proactive approach to work. + Proven leadership skills, with experience managing and mentoring a team. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340815 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 12/18/2025
    $164k-218.7k yearly 6d ago
  • Sr. Associate Attorney

    Environmental Law & Policy Center 4.2company rating

    Columbus, OH jobs

    Job DescriptionAre you passionate about litigation fighting climate change and accelerating the transition to clean energy and advancing sound energy policy and fair utility rates? If you are an attorney with 4 or more years of strong litigation experience, we want to talk with you! Consider joining our winning team of talented, mission-driven professionals, who effectively work together to protect the environment and natural resources in the Midwest. This new public interest litigation attorney position, based in Columbus, Ohio, will focus on litigation before the Public Utilities Commission of Ohio to accelerate clean, renewable energy as well as federal and state litigation to protect the environment. About ELPC: The Environmental Law & Policy Center is the Midwest's leading environmental legal advocacy organization. We drive transformational policy changes with national impacts. ELPC shows that environmental progress and economic development can be achieved together by putting sustainability principles into practice. We advance climate solutions by accelerating clean renewable energy alternatives to conventional power plants and promoting clean transportation solutions. We protect the Great Lakes and defend the Midwest's wild and natural places, and we fight for safe, clean water and healthy clean air for all. We combine effective public interest litigation with strategic policy advocacy, sound science, and economic analysis. ELPC produces strong results for the environment in the courtrooms, boardrooms, and legislative hearing rooms across the Midwest states and in Washington D.C. TITLE: SENIOR ASSOCIATE ATTORNEY - COLUMBUS, OHIO REPORTS TO: MANAGING ATTORNEY LOCATION: COLUMBUS, OH STATUS: Full time, Exempt (per Fair Labor Standards Act). ELPC offers a hybrid work environment, with a split between in-office and remote work. POSITION SUMMARY This Sr. Associate Attorney position combines litigation with legal and policy advocacy to promote clean energy in Ohio and the Midwest. They will litigate cases before the Public Utilities Commission of Ohio and state and federal courts, and advance program goals. The position will work closely with ELPC attorneys, as well as with our partners and clients at other environmental, public health, and community organizations. KEY RESPONSIBILITIES: Litigate cases on clean energy issues before the Public Utilities Commission of Ohio and the courts, as well as other commissions around the Midwest. Advocate for clean energy laws at the Ohio Legislature. Play leadership role in clean energy community in the Public Utilities Commission of Ohio Work as an integral part of ELPC's public interest, entrepreneurial and multidisciplinary team across the Midwest. QUALIFICATIONS & EXPERIENCE Juris Doctor degree with a strong academic record 4 or more years of relevant environmental and clean energy litigation experience. Prior experience litigating electric and/or natural gas utility cases before the Public Utilities Commission of Ohio or similar state utility commission strongly preferred. KNOWLEDGE, SKILLS & ABILITIES Environmental and clean energy litigation experience with a track record of success, and a desire to continuously learn and improve. An inspired and demonstrated commitment to public interest advocacy. Sound understanding of and interest in strategic, multifaceted public interest advocacy that coordinates litigation with media, legislative work, rigorous policy and economic analysis, and public education and organizing. Team player who works effectively with ELPC's multidisciplinary project teams including attorneys, policy advocates, scientists, communications specialists, and organizers. Ability to work on varying assignments as needed and manage multiple priorities with defined deadlines. ESTIMATED TRAVEL: Up to 10% domestic travel, mostly within Ohio with 3 - 5 trips annually to Chicago. SALARY: For attorneys with four years of post-JD litigation experience, $100,000. We may consider applications with less or more experience, for which salary will be commensurate with experience . ELPC also offers an attractive and competitive benefits package, including vacation and sick days, 403b safe harbor and matching contributions and a unique wellness benefit. ELPC's EEO Statement: Environmental Law & Policy Center is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law. Powered by JazzHR 3dHmrbnwnG
    $100k yearly 25d ago
  • Assistant Campus Ministry Director - The Ohio State University

    International Friendships, Inc. 3.7company rating

    Columbus, OH jobs

    Job Description Introducing IFI, and why you want to be an Assistant Campus Ministry Director with us: International Friendships, Inc. is a growing faith-based organization, whose mission is to extend life-changing hospitality and friendship to international college students out of reverence for Jesus. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Expected work schedule for the Assistant Campus Ministry Director: Full- or part-time, flexible schedule Occasional evenings and/or weekends for specific events/projects Attendance at several conferences each year, including IFI Staff Retreats Pay structure for an Assistant Campus Ministry Director: Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses Training is provided to develop a team of ministry partners Pay range is typically between $46,800 and $80,600 after the period of support development, based on experience and other factors Assistant Campus Ministry Director Benefits: Paid vacation, sick, holidays, and more (once eligible) Health benefits (medical, dental, and vision) for eligible staff Flexible hours and work-from-home availability Staff care to support mental, social, and spiritual health for all staff About the area and Responsibilities of an Assistant Campus Ministry Director The overall role of the Assistant Campus Ministry Director is to support the Campus Ministry Director with oversight of a campus ministry team. This involves providing administrative guidance, communication of strategic and mission-based focus, and supervision of campus staff, so that the team can expand the ministry's impact on the spiritual growth of international students. This position is part of the Central Ohio ministry team and requires the candidate to live in Columbus, OH. The Assistant Campus Ministry Director will (list not all inclusive): Support Campus Ministry Director by: Providing paid staff with performance assessments, including fundraising expectations, and periodic employee benefit review Ensuring that discipleship is the center of campus ministry focus by overseeing the tracking of the student discipleship progress Maintaining good relationship with the university, ministry partners, and student organizations Review and coordinate ministry activities, plans, and goals in engaging students Develop and maintain financial and prayer partnerships for the budgeted needs of the role by sharing the vision of the ministry Take part in direct ministry, such as discipling international students, participating/leading a Bible discussion group for international students, and participating in cultural activities Qualifications needed of an Assistant Campus Ministry Director , including Spiritual Characteristics Adherence to IFI's statement of faith, core values, and policies Is faithful, loyal and dedicated to IFI's mission from the Lord to extend life-changing hospitality and friendship to international students out of reverence for Jesus Godly character that follows the examples defined in I Timothy 3 and Titus 1 Well organized with attention to detail and ability to complete tasks independently Be a self-starter, able to work independently, as well as a team player Ability to work under stress and be flexible Proficient with technology, including Microsoft Office and Google applications Ability to hold themselves and others accountable Education/Experience Preferred for an Assistant Campus Ministry Director: Minimum of a Bachelor degree, preferably in a ministry related field Minimum of five years of evangelical and cross cultural ministry experience Minimum of three years of work experience managing a team of 5 or more people Certificate-level completion of Perspectives on the World Christian movement is preferred and, if not existent, should be completed within three years of employment with IFI. International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer. Job Posted by ApplicantPro
    $46.8k-80.6k yearly 24d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Lansing, MI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 12/13/2025
    $114.1k-152.1k yearly 18d ago
  • Medical Director Hospice

    Mid Michigan Home Health & Hospice 3.5company rating

    Flint, MI jobs

    Job DescriptionBenefits: Competitive salary We are seeking a Hospice Medical Director to provide clinical leadership, oversee hospice patient care, and ensure compliance with regulatory standards. This role is key in supporting our interdisciplinary team and advancing our mission. Key Responsibilities: Certify and recertify hospice eligibility and provide medical oversight. Collaborate with attending physicians and care teams to ensure high-quality, patient-centered care. Develop and implement clinical policies and best practices. Support staff education in pain management, symptom control, and hospice philosophy. Participate in quality improvement initiatives. Qualifications: MD or DO, with current MI medical license. Board certification in Hospice & Palliative Medicine (or eligibility preferred). Experience in hospice, palliative care, geriatrics, or related field. Excellent communication and leadership skills. Benefits: Competitive pay and benefits package CME allowance & malpractice coverage Supportive, mission-driven team Flexible work from home options available.
    $251k-352k yearly est. 13d ago
  • Content Specialist

    International Friendships, Inc. 3.7company rating

    Columbus, OH jobs

    Job Description Introducing IFI, and why you want to be a Content Specialist with us: International Friendships, Inc. is a growing faith-based organization, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Expected work schedule for the Content Specialist: Full- or part-time, flexible schedule Occasional evenings and/or weekends for specific events/projects Attendance at several conferences each year, including IFI Staff Retreats Pay structure for a Content Specialist: Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses Training is provided to develop a team of ministry partners Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors Content Specialist Benefits: Paid vacation, sick, holidays, and more (once eligible) Health benefits (medical, dental, and vision) for eligible staff Flexible hours and work-from-home availability Staff care to support mental, social, and spiritual health for all staff About the area and Responsibilities of a Content Specialist The overall role of the Content Specialist is to assist the local IFI Columbus team in capturing, editing and publishing stories and articles via video, photographs, and interviews that engage and provide value to our main constituents. They will work closely with the Asst. Director of Mission Support or the Communications Manager, mobilization team, campus ministry team, and others, as a communications partner on a variety of strategic initiatives. This position is part of the Central Ohio ministry team and requires the candidate to live in or near Columbus, OH. The Content Specialist will (list not all inclusive): Interview individuals via email, phone or in-person to gather content Compile notes from interviews into written articles. Write content to be published in IFI's E-newsletters, social media, website, donation receipts and more Update event registration forms Create video scripts, edit video and take and edit photographs at events Search for high value content by reading IFI MPD e-newsletters, attending presentations and other meetings, reading meeting notes and more Suggest content that should be shared, determining the appropriate medium and audience Format content for publication on e-newsletters, letters, text messages, social media and more Qualifications needed of a Content Specialist, including Spiritual Characteristics Adherence to IFI's statement of faith, core values, and policies Is faithful, loyal, and dedicated to IFI's mission from the Lord to extend life-changing hospitality and friendship to international students out of reverence for Jesus Well organized with attention to detail and ability to complete tasks independently Has a shepherd's heart for Internationals, a teachable and submissive spirit, and spiritual maturity Committed to sharing faith in the context of personal relationships and investing deeply in students' lives Proficient with technology, including Microsoft Office and Google applications Education/Experience Preferred for a Content Specialist: Training, experience, or certification in creative writing Willingness to use/learn Canva and Adobe Creative Cloud apps, including, but not limited to, InDesign, Photoshop, and Illustrator is preferred Experience in cross-cultural ministry is preferred International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer. Job Posted by ApplicantPro
    $60k-66k yearly est. 13d ago
  • Visiting AI Security Resident

    Rand 4.8company rating

    Washington jobs

    Job Type: Term (Fixed Term) RAND's Meselson Center, part of the Global and Emerging Risks (GER) division, is seeking mission-driven cybersecurity experts to address critical challenges at the intersection of AI, information security, and national security. As a Visiting AI Security Resident, you'll manage and lead projects that directly impact AI and cybersecurity policy at the highest levels of government and industry, contributing to the security and integrity of powerful AI systems. Your work will address key questions related to securing AI systems, understanding their cyber capabilities, and examining their policy implications. You will be responsible for leading complex projects that span technical research, policy analysis, and infrastructure development. For example, you might lead projects to develop AI-specific threat models, build software tools for AI cyber capability evaluations, or identify critical areas for new security R&D. Your work will inform analysis delivered to senior government and industry leaders. You will communicate the results of your work to both technical and non-technical audiences through quick-turnaround policy briefs and detailed written research products. A recent example of one of our research products is the Securing AI Model Weights report, which explored protecting frontier AI models from theft and misuse. This position is structured as a focused two-year appointment to accelerate research and provide rigorous analysis that informs evidence-based policymaking in this rapidly evolving field. Every day of your tenure will count toward achieving ambitious projects in AI security. The appointment may be renewed for an additional year, with options for longer-term employment at RAND thereafter. RAND's reputation for excellence is built on our commitment to high-quality, rigorous analysis and objectivity. As a Visiting AI Security Resident, you'll maintain that excellence while engaging with some of the most pressing challenges of our time. Qualifications All research positions at RAND require excellent analytic skills; the ability to communicate clearly and effectively, both orally and in writing; the ability to work effectively as a member of a multi-disciplinary team; and a strong commitment to RAND's core values of quality and objectivity. Required: Technical experience in security engineering, software engineering, firmware engineering, hardware engineering, or related fields Technical management experience, including leading cross-functional teams, managing project budgets, and mentoring and developing team members Demonstrated ability to successfully lead complex projects to completion Proficiency in Python, Java, C/C++, or other popular programming languages Ability to develop rigorous and comprehensive threat models and identify potential system vulnerabilities Excellent communication skills, both written and verbal, tailored to technical and non-technical audiences Ability to reason about policy options given different technical considerations Ability to work effectively in a collaborative, multidisciplinary environment Fluency with MS Office suite Preferred: Graduate of the Computer Network Operations Development Program (CNODP), Remote Interactive Operator Training (RIOT), Future Operator Readiness Growth and Enrichment (FORGE), or equivalent experience Experience with red team operations or offensive cyber capabilities development Understanding of advanced persistent threat (APT) tactics, techniques, and procedures (TTPs) and experience with defending against them Ability to think creatively about offensive and/or defensive techniques and strategies, beyond compliance with existing regulations Familiarity with U.S. cybersecurity agencies, authorities, and policy development processes Experience working in or with government on cybersecurity policy Experience with advising non-technical stakeholders on security topics Familiarity with the AI/ML hardware stack (e.g., GPUs, TPUs, data center design) Familiarity with the AI/ML software stack (e.g., CUDA, PyTorch, TensorFlow, Ray) Experience working on AI research, ML model training, or model deployment Experience with securing AI systems Education Requirements RAND is hiring multiple Visiting AI Security Residents at associate, specialist, and expert levels of experience. Minimum education requirements at the associate level include: A PhD in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, Information Security, Information Technology, Mathematics, Applied Mathematics, Physics, Applied Physics, Engineering Physics, Artificial Intelligence, Machine Learning, Engineering and Public Policy, Technology and Policy, National Security Policy, Policy Analysis, Political Science, International Relations, or similar is required. OR A Master's degree in the fields listed above with at least 3 years of relevant professional experience, is required. OR A Bachelor's degree in the fields listed above with at least 5 years of relevant professional experience, is required. Master's or PhD preferred. Security Clearance Ability to obtain and maintain a U.S. government clearance is preferred but not required. Location We are hiring for this position in San Francisco, CA, Washington, DC; Santa Monica, CA; Pittsburgh, PA; and Boston, MA. We offer a hybrid work arrangement, combining work from home and on-site options. Fully remote work within the US, along with US visa support, will also be considered. Writing or Code Sample Either a writing sample or a code sample is required for this position. This sample can use a recent, previously written paper or technical report (e.g., journal article, master's thesis or paper written for coursework, research project, technical analysis, briefings), or source code showing technical expertise in relevant domains. Term This position is a 2-year term appointment with a possibility of renewal for up to 3 years, alongside options for longer term employment. Salary Range: $115,400 - $246,600 Visiting Technical Associate = $115,400 - $167,300 Visiting Technical Specialist = $137,000 - $209,000 Visiting Technical Expert = $157,800 - $246,600 RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity. Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. The salary range includes base pay plus RAND's sabbatic pay (which provides additional compensation above base pay when vacation is taken). In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more. Equal Opportunity Employer
    $74k-89k yearly est. Auto-Apply 49d ago
  • Senior Gameplay Programmer - Remote or On Site

    Studio Wildcard 3.8company rating

    Redmond, WA jobs

    Studio Wildcard - Redmond, WA or Remote Open role: Senior Gameplay Programmer We're Studio Wildcard, developers of the smash indie hit ARK: Survival Evolved -- one of the most popular and original video games in recent years. Despite our massive success, we've been able to stay independent, so that we can steer our own future in games and beyond. There's never been a better time for you to join this adventure and help us build ARK Survival Ascended, the next chapter of our original hit franchise! We're expanding and updating many of the ARK community's most beloved features while taking full advantage of the latest tools and technologies. And now we're searching for an exceptionally talented and passionate Senior Gameplay Programmer who can create high-impact work for the expanding ARK franchise. Responsibilities: Design, write, and implement gameplay systems and development tools for artists and designers Work with cross-discipline team members to improve existing tools and determine new solutions Requirements: Minimum of 5 years of experience in game development as a gameplay programmer with at least 1 shipped title. Advanced understanding of gameplay systems, pipelines, and tools. Strong self-motivation and willingness to participate in many areas of game development Experience using the Unreal 4 Engine Pluses: Degree in computer science or a related field Experience with implementing UI features from concept to finish Shipped title using the Unreal 4 Engine Required Application Materials: Resume Cover Letter which should include Why you are interested in working for Studio Wildcard What games you are currently playing About Studio Wildcard Studio Wildcard was founded in 2014 by industry veterans Jeremy Stieglitz and Jesse Rapczak, with the mission of bringing AAA quality to ambitious indie productions designed for core gamers. With countless years of combined industry experience across multiple independent and studio-backed titles, Wildcard's core team continues to grow, with offices in Redmond, WA, and Gainesville, FL including distributed team members across multiple continents. Equal Opportunity Employer Wildcard is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy, sexual orientation, or any other characteristics protected by applicable laws, regulations or ordinances. If you need assistance and/or reasonable accommodations due to disability during the application or the recruiting process, please let us know. Pay Transparency Information The expected annual base pay range(s) for this position vary based on a variety of factors, which include: (but aren't limited to) skills, competencies, qualifications, knowledge, and experience. Each pay range is only relevant to those residing in WA state and can vary based on geographical location. Wildcard Benefits We pay 100% of all premiums for the employee and discounted rates for dependent premiums. Our coverage includes Medical (5 different plans to choose from), Dental, Vision, Short Term and Long Term Disability, Life Insurance, 401(k) option, 100% covered Parental Leave, PTO, Paid Holidays, Unlimited Sick Time, and FSA/ HSA options
    $83k-112k yearly est. 60d+ ago
  • Director of Development Southeast Region - AL, FL, GA, MS, SC

    Prison Fellowship 4.3company rating

    Leesburg, VA jobs

    Want to make a difference? Join an organization that has been transforming lives for over 40 years! Prison Fellowship trains and inspires churches and communities-inside and outside of prison-to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities. Prison Fellowship is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below. What we are looking for: A driven and mission-focused Director of Development living in our Southeast Region (AL, FL, GA, MS, SC) to strengthen and deepen relationships with ministry partners to achieve planned revenue goals while actively seeking to identify, cultivate, solicit and steward new partners, including individuals, foundations and corporations. Expectations of this role: Analyze and manage portfolio of existing and prospective PF partners in assigned region Create new donor acquisition by prospecting and researching donors through marketing and networking Develop and implement written identification, cultivation, solicitation, and stewardship strategies Work with Planned Giving and Foundations staff to identify new prospective partners and achieve lift from existing ones Provide organized and detailed staffing on all personal calls Work with Development team and Regional Directors to ensure partners' attendance at all strategic events in the region Qualifications: Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions 10+ years of development or consultative sales, or related experience with increasing responsibility for revenue generation Bachelor's degree (advanced degree or CFRE preferred) Demonstrated effectiveness at personally raising $1M+ in donations Demonstrated ability to successfully manage others and work with volunteers to solicit contributions of $50,000+ Experience in Christian outreach and development relationships with high net worth individuals Outstanding interpersonal and strategic skills This is a remote/work from home position with a 40% travel component; preference will be given to candidates living within one of the target states but consideration may be given to uniquely qualified candidates living outside of the target areas What we offer: At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $101,000 and $120,000. Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives! OUR STATEMENT OF FAITH The Foundation of What We Believe As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God's inspired word and the complete tenets of the Apostles' Creed and the Nicene Creed. We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God's Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God's authoritative and inspired Word, without error in all its teachings. How We Are Compelled to Live and to Act We believe that Christians, both individually and corporately, must submit to the Bible, as God's authoritative, divine and inspired Word, in all matters of belief and conduct. Applicants have rights under Federal Employment laws: Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) Family and Medical Leave Act (FMLA)
    $101k-120k yearly Auto-Apply 60d+ ago
  • Career Coach & Employment Coordinator

    International Friendships, Inc. 3.7company rating

    Columbus, OH jobs

    Job Description Are you skilled at networking with professionals from various fields? Do you have experience in coaching professional skills (interviewing, resume writing, etc.) and working with internationals? There's a place for you at IFI! Introducing IFI, and why you want to be a Career Coach and Employment Coordinator with us: International Friendships, Inc. is a growing faith-based organization, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Expected work schedule for the Career Coach and Employment Coordinator: Full- or part-time, flexible schedule Occasional evenings and/or weekends for specific events/projects Attendance at several conferences each year, including IFI Staff Retreats Pay structure for a Career Coach and Employment Coordinator: Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses Training is provided to develop a team of ministry partners Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors Career Coach and Employment Coordinator Benefits: Paid vacation, sick, holidays, and more (once eligible) Health benefits (medical, dental, and vision) for eligible staff Flexible hours and work-from-home availability Staff care to support mental, social, and spiritual health for all staff About the area and Responsibilities of a Career Coach and Employment Coordinator A Career Coach & Employment Coordinator will find employers to offer internships to international students enrolled in IFI ISEED program. They will also mentor and help international students to prepare and interview for jobs and assist the Internship Program Manager with overall coordination of the ISEED program. This position is part of the Central Ohio ministry team and requires the candidate to live in or near Columbus, OH. Career Coach & Employment Coordinator Responsibilities The Career Coach & Employment Coordinator will (list not all inclusive): Building relationships with employers, who can offer internships to international students Coach international students by: Preparing international students to get a job Facilitating professional seminars Teaching professional work habits and preparing students for the marketplace Assist Internship Program Manager with administering the ISEED program Take part in direct ministry locally, such as overseeing a Bible discussion group for international students or having 1-on-1 mentorship with an international student Develop and maintain financial and prayer partnerships for the budgeted needs of the role by sharing the vision of the ministry Qualifications needed of a Career Coach & Employment Coordinator, including Spiritual Characteristics Adherence to IFI's statement of faith, core values, and policies Is faithful, loyal, and dedicated to IFI's mandate from the Lord to extend God's love globally through equipping volunteers to be effective cross-cultural communicators Be a self-starter, able to work independently, as well as a team player, including with diverse populations from different ethnic backgrounds Ability to work under stress and be flexible Enjoys working with people and has strong interpersonal skills Proficient with technology, including Microsoft Office and Google applications Education/Experience Preferred for a Career Coach & Employment Coordinator: Minimum of a Bachelor Degree Minimum of three (3) years of work experience in the professional marketplace Cross-cultural experience is preferred International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer. Job Posted by ApplicantPro
    $32k-37k yearly est. 4d ago
  • Nuclear Safety Case Subject Matter Expert (SME)

    System One 4.6company rating

    Bellevue, WA jobs

    System One is seeking to hire a LMP PRA Safety Case SME for a 9-month contract opportunity, with a remote work model. The LMP PRA Safety Case Subject Matter Expert (SME) is a position focused on the application of NEI 18-04, "Risk-Informed Performance-Based Technology Inclusive Guidance for on-Light Water Reactor Licensing Basis Development" Licensing Modernization Project (LMP) to the design and safety case of an advanced heat exchanger. Responsibilities + Safety Concern Resolution: Support the resolution of advanced heat exchanger and system interaction safety concerns as part of an integrated team, ensuring safety compliance. + PRA Application: Apply Probabilistic Risk Assessment (PRA) knowledge through the LMP process to the design of the system and heat exchanger, ensuring risk-informed decision-making. + ASME BPVC Expertise: Provide subject matter expertise in ASME BPVC to guide heat exchanger/system design and safety case evaluations. + Deterministic Evaluation: Lead deterministic hazard evaluations to assess and mitigate potential risks in heat exchanger and system designs. + Licensing Support: Assist in the preparation and submission of licensing documentation to regulators, ensuring alignment with safety and regulatory requirements. + Integrated Design Team Contribution: Collaborate effectively with cross-disciplinary teams to integrate safety considerations into the design and development process. + Topical Report Preparation: Develop and deliver a comprehensive topical report to the regulator, detailing safety analysis and resolution of identified issues. + System and Design Validation: Ensure that all design aspects of the heat exchanger and supporting systems meet regulatory and safety standards through rigorous validation and evaluation. Ideal Background + B.S. or higher in a relevant Engineering discipline from an accredited university and 16+ years direct experience with proven nuclear systems design skills. + Demonstrated expertise supporting advanced reactor development through LMP, PRA, HRA, etc. + Knowledge of sodium and/or salt system and component designs highly desired. + Excellent communication and complexity management/organization skills. + Attention to detail and aspiration for excellence. + Candidate must be a self-starter and possess ability to coordinate a cross-functional effort with minimal direction. + Strong communication skills desired. + The service provider will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork. Ref: #161-Managed Staffing Charlotte System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $102k-136k yearly est. 60d+ ago
  • Application Development Manager

    Capital Impact Partners 3.3company rating

    Arlington, VA jobs

    About the Organization The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions. Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents - and our country - thrive. Position Summary The Application Development Manager will be responsible for overseeing and guiding the implementation and maintenance of application systems across the organization. This role will focus on managing the software development lifecycle, leading a team of developers, and collaborating with cross-functional teams to ensure that applications meet organizational needs and function efficiently within our technological ecosystem. The Application Development Manager will engage in strategies to drive improvements in application performance, security, and user experience. Essential Responsibilities · Lead the application development team in designing, building, and deploying scalable, high-quality software solutions. · Manage the full software development lifecycle, from requirements gathering through deployment and maintenance. · Collaborate with business stakeholders to translate strategic goals into technical requirements. · Ensure application architecture and development follow industry best practices for coding, security, and user experience. · Drive innovation through the adoption of new technologies, frameworks, and development methodologies. · Mentor and develop team members, fostering a culture of collaboration, continuous improvement, and professional growth. · Conduct code reviews and ensure adherence to programming standards and quality assurance practices. · Monitor application performance and implement optimizations or upgrades as needed. · Maintain clear documentation for development processes, systems, and integrations. · Serve as the primary liaison between the development team, IT, and business units to ensure solutions meet organizational needs. Requirements · Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred. · Minimum of 8 years of experience in application development, with at least 5 years in a managerial or leadership role. · Lead the application development team, including mentoring and coaching team members while promoting a culture of innovation and continuous improvement. · Oversee the development, testing, and deployment of software applications, ensuring that projects are delivered on time and align with business requirements. · Collaborate with stakeholders to understand their needs and translate those needs into technical specifications and practical application solutions. · Manage the software development lifecycle (SDLC), including planning, execution, and monitoring of application development projects. · Ensure applications are developed with best practices in mind regarding security, performance, and usability. · Conduct regular code reviews and implement quality assurance practices to maintain high standards of functionality and code quality. · Proficient in software development languages (e.g., Java, C#, .NET, Python) and frameworks. · Experience with web and mobile application development, as well as understanding of cloud computing technologies (e.g., AWS, Azure). · Working knowledge of Azure SQL Server Managed Instances, Database Administration, Azure Data Factory, ADF Pipeline development, and similar technologies. · Experience with Salesforce development and administration · Research and evaluate new application development tools, frameworks, and technologies that can enhance our existing solutions. · Coordinate with IT and operational teams to resolve any technical issues affecting application functionality. · Develop and maintain documentation related to applications, processes, and technologies used in development. · Monitor application metrics and performance, making data-driven decisions to enhance functionality and user experience. · Maintain strong relationships with vendors, ensuring that integrated systems meet organizational expectations. · Prepare regular reports on application performance and project status for management and stakeholders. · Stay abreast of industry trends, security threats, and emerging technologies to implement innovative solutions. Benefits The salary range for this position is $127,870 - $160,000 and is eligible for an annual incentive. This role is eligible to work remotely. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.
    $127.9k-160k yearly Auto-Apply 60d+ ago
  • Director of Government Affairs

    National Inventors Hall of Fame 3.3company rating

    North Canton, OH jobs

    The Director of Government Affairs is responsible for developing and executing the National Inventors Hall of Fame's (NIHF) government engagement strategy across federal, state, and local levels. This role leads multi-state lobbying efforts, manages external consultants, and cultivates strategic relationships with policymakers and agencies to advance NIHF's mission. The Director works cross-functionally to align advocacy with organizational priorities, secure public funding, and influence policy in support of STEM education and innovation. Remote candidates will be considered for this position. Key Responsibilities: Strategic Leadership & Planning Design and implement a comprehensive government affairs strategy that spans federal and multi-state jurisdictions. Advise executive leadership on legislative and regulatory developments impacting NIHF's programs and funding. Multi-State Lobbying & Consultant Management Lead and coordinate lobbying efforts across multiple states, ensuring consistency in messaging and strategy. Identify, hire, and manage state-level lobbying consultants with established relationships in targeted regions. Monitor and evaluate consultant performance and legislative outcomes to ensure alignment with NIHF goals. Government Relations & Advocacy Build and maintain trusted relationships with lawmakers, agency officials, and key decision-makers at all levels of government. Represent NIHF in high-level meetings, hearings, coalitions, and public forums. Policy Development & Funding Strategy Lead efforts to identify and secure public funding opportunities, including state budget appropriations. Align NIHF's programs with legislative priorities and emerging policy trends in STEM education, innovation, and workforce development. Cross-Functional Collaboration Partner with Legal, Fundraising, and Sales teams to ensure coordinated advocacy and compliance. Develop internal briefings to support government engagement efforts. Communications & Stakeholder Engagement Work with Marketing to create compelling advocacy materials, policy briefs, and presentations for various audiences. Organize and lead events such as STEM Days at Statehouses, site visits, and legislative briefings. Other Duties Perform other responsibilities as assigned by executive leadership. Knowledge, Skills, and Abilities: Expertise in multi-state lobbying, public policy, and government funding mechanisms. Strong leadership, negotiation, and relationship-building skills. Exceptional verbal and written communication abilities. Strategic thinker with proven project management and coalition-building experience. Proficiency with CRM tools such as Salesforce is preferred. Ability to thrive in a fast-paced, mission-driven environment. Credentials and Experience: Bachelor's degree. Minimum of 5 years of experience in government affairs. Demonstrated success in securing government funding and influencing policy. Experience working with nonprofit organizations and/or educational institutions is a plus. Travel Requirements: Up to 30% national travel per year Why Join the National Inventors Hall of Fame? Comprehensive Health Coverage: Enjoy top-tier medical, dental, vision, and insurance plans, along with flexible spending accounts to help pay for any out-of-pocket medical expenses. Company-Paid Benefits: NIHF contributes 100% to provide life and disability coverages. Secure Your Future: Benefit from our 401(k) plan with up to a 4% employer match and 100% vesting upon initial contribution, ensuring your financial stability and growth. Generous Time Off: Take advantage of paid time off, paid holidays, and a year-end closure from December 24th through January 1st to recharge. Additional Support: Access Critical Illness, Hospital, and Accident Supplemental Income plans for extra peace of mind. Pet-Friendly Perks: Protect your furry friends with our pet insurance plans. Stay Fit and Healthy: Utilize our on-site workout facility to maintain your physical well-being. Flexible Work Arrangements: Enjoy alternate workday scheduling and the option for hybrid remote work after 90 days, promoting a healthy work-life balance. Thriving Work Environment: Be part of a great team environment with ample opportunities for growth and a culture that prioritizes professional development.
    $72k-97k yearly est. 60d+ ago
  • Research and Program Evaluation Manager

    Prison Fellowship 4.3company rating

    Leesburg, VA jobs

    Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship is the nation's largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture. Prison Fellowship is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below. What we are looking for: A driven and mission-focused Research and Program Evaluation Manager to collaborate with stakeholders to monitor and evaluate programs and propagate learning to maximize program efficiency and ensure alignment with organizational objectives. Expectations of this role: Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions Lead new or ongoing program evaluation projects, including data collection, analysis, reporting, and the development of actionable recommendations for continuous improvement Collaborate with internal and external stakeholders to implement tools to support performance measurement activities that inform decision-making Present evaluation findings and strategic insights to senior leadership to inform decision-making and program refinement Monitor trends, best practices, and innovations in program design and evaluation to ensure continuous learning and development among the team Qualifications: 8+ years of professional experience leading measurement, evaluation and learning projects preferably in a mission-driven organization 5-7 years of professional experience working with program leaders on developing and monitoring KPIs Bachelor's degree required; graduate degree preferred Program evaluation and data analysis/interpretation expertise Ability to manage multiple projects, timelines, and teams simultaneously Exceptional writing skills for developing reports, proposals, logic models, strategic plans, and presentations Comfortable presenting complex information to various audiences in a clear and concise manner Advanced proficiency in Word, Excel, PowerPoint, and Outlook Proficiency in tools such as Excel (advanced functions), SPSS, R, or Power BI for data analysis and visualization Experience with Qualtrics, SurveyMonkey, Google Forms, or other tools for gathering and analyzing feedback Experience creating dashboards and using tools to support automated reporting a plus This is a remote/work from home position with a travel component up to 20%, and the driving aspect of this role is subject to certain driving record and insurance requirements What we offer: At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $82,000 and $96,000. Visit the employment page on our website to learn more about Prison Fellowship, and check out our YouTube channel to see how Prison Fellowship is transforming lives! OUR STATEMENT OF FAITH The Foundation of What We Believe As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God's inspired word and the complete tenets of the Apostles' Creed and the Nicene Creed. We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God's Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God's authoritative and inspired Word, without error in all its teachings. How We Are Compelled to Live and to Act We believe that Christians, both individually and corporately, must submit to the Bible, as God's authoritative, divine and inspired Word, in all matters of belief and conduct. [post updated 9/23/2025] Applicants have rights under Federal Employment laws: Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) Family and Medical Leave Act (FMLA)
    $82k-96k yearly Auto-Apply 60d+ ago
  • KIP Spring 2026 - Training and Education Intern - Atlas Network

    Stand Together 3.3company rating

    Arlington, VA jobs

    The Koch Internship Program (KIP) is a paid, 12-week experiential learning program run by Stand Together Fellowships that offers meaningful work experience at non-profits all over the United States tackling some of our nation's most pressing challenges. Eligible candidates will be geographically located within the U.S. and authorized to work in the U.S. through the duration of the program. Throughout your internship, you will gain meaningful professional experience at a partner organization and participate in professional development built around a 2-day, in-person summit hosted by Stand Together Fellowships at Stand Together's Headquarters in Arlington, Virginia, supported by virtual programming that takes place every other Thursday between 1- 3:30 pm ET. Interns will receive either a $7,500 or $5,500 stipend from Stand Together Fellowships depending on whether they are participating full-time (40 hours/week) or part-time (24 hours/week). The programming provided by Stand Together Fellowships focuses on three objectives: 1. understanding the foundational principles of a free society such as individual liberty, limited government, free markets, and the rule of law;2. learning the Stand Together community's vision for change and how a principled approach to problem solving can help address society's biggest challenges; and3. presenting opportunities and pathways to build a career that advances liberty and free society. Successful candidates will interview with both our non-profit partner organizations and Stand Together Fellowships staff, so we strongly encourage you to apply in advance! Please note that all Koch Internship Program interns MUST be available every other Thursday (Jan. 22, Feb. 12, Feb. 26, March 12, March 26, and April 9) from 1-3:30 PM ET for virtual professional development training AND the in-person summit at Stand Together's Headquarters in Arlington, VA Feb. 6-Feb. 7. About Atlas Network:Atlas Network's Training team is looking for an individual who is eager to learn more about training non profit organizations, working with think tanks around the world, and wants to develop their skills in a professional environment. The Training intern will support the team for both our in-person and online workshops. Atlas Network is a non-profit that supports free market organizations (think tanks) and individuals across the globe with the potential to champion our vision of a free, prosperous, and peaceful society. This role prefers talent who can work onsite in Arlington, VA but is open to remote talent. This role is eligible for a flexible work from home schedule.Key Responsibilities Providing support for online course development and maintenance Providing logistical support for regional trainings Conducting data analysis from program feedback using SurveyMonkey, Docebo, and Salesforce Creating videos and graphics for training materials Assisting with event planning and logistics Communicating with training participants about program details Preferred: Experience with Canva Experience with Excel Experience with Salesforce In addition to the responsibilities listed above, Atlas Network interns are able to participate in a variety of professional development programs. All Atlas Network interns are invited to attend the Cato Institute's intern lectures. $5,500 - $5,500 a year Stand Together Fellowships believes that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. Our admissions office treats all program participants and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-41k yearly est. Auto-Apply 60d+ ago
  • Housing Stability Coordinator

    Community Housing Network 4.0company rating

    Troy, MI jobs

    Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Housing Stability Coordinator Department: Programs Reports to: Housing Stability Supervisor Employment Status Classification: Full-Time Salary; Exempt Summary: The Housing Stability Coordinator is responsible for providing strength based, housing case management while engaging in compassionate and empowering problem-solving conversations with program participants, community partners, and team members to encourage housing stability. The coordinator will actively participate in the coordinated entry system as well as the larger service network as needed. The coordinator will also contribute to outcomes and continuous quality improvement at the agency and Continuum of Care level. Essential Functions: Meet program participants to complete required paperwork and conduct a full assessment for the applicable grant funding and resources. Provide housing case management services following Critical Time Intervention and Housing First models using a strength-based, person-centered approach. Develop individualized housing stability plans in collaboration with the participant receiving services. Explore long term affordable housing opportunities for program participants. Conduct monthly home visits with housed program participants to review housing goals, continued eligibility, and exit planning. Document all case notes within the Homeless Management Information System per grant and agency requirements. Explore, identify, and link program participants to community resources related to their unique household needs. Participate in community-based activities when appropriate, representing Community Housing Network at community forums, workgroups, and events as requested. Some activities may include evening and weekend hours. Continue to refine skills and stay abreast of best practices and program changes through additional training and community events. Navigate participant general and emergency support as needed. Qualifications and Skills: Experience in case management or related field preferred. Strong communication skills, both verbal and written, with experience interacting effectively with vulnerable populations (i.e., people experiencing homelessness, domestic violence, at-risk of homelessness, and those who have a mental or physical health disability). Lived experience; or Bachelor's degree in social work or human services related field; or two years of human service-related experience and/or training, or equivalent combination of education and services. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Working knowledge of the Coordinated Entry System and other community resources and services related to housing and supports is essential. Must possess proficient computer skills, and be well organized, proactive, and self-directed. Must also be attentive to details and multitask in a fast-paced environment. Valid driver's license and personal automobile coverage limits minimum: Bodily Injury $100,000 each person, $300,000 each occurrence Property Damage $100,000 each occurrence. Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Have a strong work ethic that equally prioritizes the needs of participants and the needs of the organization. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: This position includes field-work, in-office work and remote work (from home office). The primary function of this job requires travelling to community partner locations, shelters, community spaces, program participant homes, and meeting program participants in the field. While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, walking in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $34k-40k yearly est. Auto-Apply 24d ago
  • Community Board Member (Remote)

    Speak Out Il 3.8company rating

    Washington jobs

    As a Community Board Member with Speak Out IL, You'll take part in events, meetings and much more to speak out and put an end to Domestic Violence in Illinois. Essential Functions Would Typically Be: Attending Board Meetings Hosting & Helping Manage Community Events Manage Social Media Page(s) Plan Events & Set-Up at Venues Interacting With Community Members As a Community Board Member, You'll follow all processes under the authority of the Chief Community Board Member & The Executive Director. By joining the board, You understand and will comply with all policies and procedures.
    $35k-45k yearly est. 60d+ ago
  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Lansing, MI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 12/11/2025
    $23k-31k yearly est. 4d ago
  • Lab Services Procedure & Training Document Developer

    American Red Cross 4.3company rating

    Michigan jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions. The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation. This is a remote role that will sit anywhere in the United States. Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project. Summary WHERE YOUR CAREER IS A FORCE FOR GOOD ( Key Responsibilities & Knowledge Areas): Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning. Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS Develop User Validation plans and lead UV events (as required). Support the business unit process re-engineering plans. Support implementation activities Patient Services: Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions. Provide direct patient care services aligned with clinical practice and under the direction of a medical director. Specialized Testing: Conduct compatibility testing for organ and bone marrow transplants. Diagnose and manage HLA-related diseases. Quality & Compliance: Ensure patient and donor samples are uniquely identified and tracked throughout testing. Document test results in compliance with regulatory requirements. Perform tests and interpret results using approved, licensed kits per applicable regulations. Technology & Process Management: Select, design, validate, and maintain automated systems to support testing functions. Develop and maintain procedures that uphold accuracy and regulatory standards. Process Improvement & Innovation Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements. Identify opportunities for efficiency and innovation without institutional bias. WHAT YOU NEED TO SUCCEED (Qualifications): Education Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required). Six Sigma certification highly desired. Experience Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience. Experience working in an agile environment, with iterative review and documentation updates. Proven ability to manage tasks across cross-functional teams and departments. Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint. Technical Skills Proficient in Teams sites and SharePoint using shared files (not local storage). Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools. Strong problem-solving and analytical skills, including experience working with and analyzing large data sets. Communication & Leadership Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences. Ability to work under stringent deadlines and adapt to evolving priorities. Additional Requirements Available to travel for user validation events during the project (typically 5-7 business days per event). Ability to work East Coast hours as needed. Preferred Skills & Tools Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus). Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development. Pay Information: The salary range for this position is $110,000-120,000/year This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This role is not eligible for relocation assistance BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $110k-120k yearly Auto-Apply 1d ago

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