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Campaign manager entry level jobs
- 3 jobsClient Relations Manager
Cengage Group
Columbus, OH
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **The Client Operations Manager will:** This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: + Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. + Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. + Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. + Analyze operational processes and performance data to find opportunities for improvement. + Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. + Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. + Work cross functionally with both internal departments and external clients to achieve goals. + Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. + Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. + Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. + Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. + Be responsible for related procurement processes and coordinate material and resources allocation. + Identify and address problems and opportunities for the business. + Provide data and support to management as needed. **Skills You'll Need Here:** **Basic:** + BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. + Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. + Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. + Highly flexible and adaptable to change. + High energy and good communication skills both written and verbal. + Ability to interact professionally with Vice Presidents and Director level staff within clients. + Have a customer focused mentality; both in work with candidates, trainees and clients. + Comfortable using technology in performing routine job tasks and for product demonstration purposes. + Outstanding organizational and time management skills. + Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. + Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/customer success experience (3 years strongly desired) + Experience working with adult learners and non-traditional students. + Proficiency in being a great partner within and outside one's own department. + Understanding of client relations/partnership management and how to efficiently work with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**$58.3k-75.8k yearly 60d+ agoManager, Strategic Communications
Cleveland Foundation
Cleveland, OH
Position: Regular, full-time, exempt Department: Marketing & Communications Reports to: Director of Public Relations & Communications Supervises: N/A Summary: The Cleveland Foundation is seeking a communications leader and experienced writer to elevate the Cleveland Foundation's strategic direction, impact and leadership on key issues. This includes providing strategic communications counsel to leaders across the organization and leveraging purposeful messaging and thought leadership strategies to advance the foundation's work. This role involves writing executive speeches and remarks, developing core and key messaging, white papers, articles and blogs, as well as content for print, web, events and other media. This position also serves as a strategic advisor for media relations and reputation management, working closely with the Director of Public Relations and Communications on local and national earned media. Requirements Responsibilities and Expected Outcomes: Conduct research and write for the president and CEO and executive team, including speeches, talking points, op-eds, briefings and other materials. Develop, regularly update and lead the implementation of the Cleveland Foundation thought leadership strategy, serving as the primary contact internally and with partner agencies. Vet and provide recommendations on external speaking requests and engagements align with foundation's priorities and community role. Maintain an editorial calendar of secured and pending speaking opportunities and proactively identify support needs for success. Actively monitor current events and civic issues on a regional and national level as well as in the philanthropic field to ensure that writing is authoritative and reflects up-to-the-minute developments; proactively identify opportunities for foundation to have a voice in relevant and timely conversations Develop key messages for the foundation to tell our brand story and convey our strategic priorities in a compelling and engaging way for multiple audiences Manage the development and execution of media relations plans for signature events and foundation announcements, including drafting materials and talking points, and preparing leaders for interviews. Build and maintain relationships with key media contacts and proactively identify pitching opportunities for the foundation in local, national and trade media. Elevate the impact of internal communications by supporting president & CEO with internal messages and ensuring that staff are engaged on key issues and initiatives. Provide strategic guidance on communications response to reputational issues and risks. Act as primary steward for the maintenance of the TCF crisis communications plan Ensure business and brand strategies are consistently reinforced in communications, talking points and content. Essential Qualifications, Credentials and Technical Skills: Bachelor's degree in public relations, communications, marketing or related field 6+ years of professional communications or professional writing experience; agency experience is a plus Exceptional writing skills in a broad range of styles including feature writing, speechwriting, issues management and crisis response. AP Style writing and proofreading ability required. Experience working with and writing for an executive-level leader (i.e. public official, corporate or non-profit leader) Demonstrated ability to write effectively for diverse audiences, including media, employees, donors, grantees, business and community leaders Ability to produce communications in multiple formats, including print, digital, broadcast, presentations, and multimedia Extraordinary command of the English language; well versed in AP style; penchant for accuracy, details and precision Strategic thinking with a bias toward execution Excellent interpersonal skills and diplomacy; strong service orientation with experience collaborating as part of a multidisciplinary team and working effectively with a diverse group of people and communities, both internally and externally High level of creativity and flexibility Ability to multitask, manage many projects simultaneously in a fast-paced work environment, and meet multiple deadlines The ability to maintain confidence when working with sensitive information Some experience working across CRM platforms including Salesforce PAY AND BENEFITS The foundation's compensation program estimates a minimum annual salary of $75,000 for this position, with flexibility to adjust based on the candidate's educational background, professional experience, community involvement, and overall qualifications. The foundation offers an exceptional benefits package, including medical, dental, vision, identity theft, and life and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, ten paid holidays, and, for exempt positions, 15 days of vacation and 12 sick days, prorated the first year of service based on the date of hire. TO APPLY If you are interested in applying for this position, please submit your resume and cover letter as soon as possible. This post will remain active until the position is filled. We regret that we cannot respond personally to each applicant. Note: Our flexible workplace policy provides one day of remote work per week.$75k yearly 60d+ agoSpecial Events Manager - Columbus Symphony Orchestra
Columbus Association for The Performing Arts
Columbus, OH
The Organization The Columbus Symphony has served as central Ohios flagship music organization since 1951 Our musicians conductors chorus and world renowned guest artists enrich the central Ohio community through extraordinary talent passion dedication and the highest standards of musicianship Guided by the artistic vision of Music Director Rossen Milanov the Columbus Symphony offers four programming brands Masterworks Pops Picnic with the Pops and EducationCommunity Engagement This segmented approach innovative within the American orchestra industry is helping the Columbus Symphony to reach new younger and more diverse audiences The Opportunity Do you thrive on creating exceptional experiences that connect people to a cause Are you a detail oriented planner who loves turning ideas into meaningful mission driven events Do you excel at balancing creativity logistics and relationship building in a fast paced environment If so this is your opportunity to play a key role in advancing the mission of the Columbus Symphony by leading the strategy planning and execution of fundraising and engagement events that inspire generosity and deepen community connection Primary Function The Special Events Manager a member of the Development team reporting to the Chief Development Officer is responsible for the planning coordination and execution of all fundraising cultivation and stewardship events and receptions including the annual gala that support the mission of the Columbus Symphony This position ensures that each event delivers an exceptional guest experience meets fundraising and relationship goals and aligns with the organizations strategic priorities The Special Events Manager collaborates closely with development marketing and operations teams as well as volunteers and vendors to bring events from concept to completion Duties Responsibilities and Key Performance Objectives First Month Learn the Columbus Symphonys event portfolio budget and donor engagement goals Meet with the Chief Development Officer development team members marketing staff and event volunteers to understand current event processes and areas for improvement Review vendor relationships sponsorship packages and event management system; document and share recommendations with supervisor First 6 Months Event Planning and Execution Plan organize and manage all aspects of special events including the annual Gala donorvolunteer appreciation events stakeholder programs and fundraising initiatives Develop event timelines budgets and work plans to ensure goals are achieved on time and within budget Oversee vendor selection contracts and logistics venue catering dcor entertainment AV Work with outside consultants to ensure execution of signature events Measures of Success Events executed on schedule and within 5 of budget; post event satisfaction rating of 90 among attendees and stakeholders Fundraising and Sponsorship Development Collaborate with development team to secure corporate sponsorships in kind donations and event revenue Assist in creating sponsorship proposals benefit packages and follow up reports Ensure all sponsor benefits are fulfilled and recognized appropriately Measures of Success Achieves or exceeds event fundraising targets; 90 sponsor renewal or satisfaction rate Event Marketing and Promotion Partner with the marketing and communications team to develop event branding invitations and digital campaigns Oversee guest lists and RSVPs ensuring a seamless experience for all attendees Measures of Success Event attendance goals met or exceeded; positive feedback on marketing materials and event communications Volunteer and Staff Coordination Liaise with volunteer groups including the League the Friends and Picnic with the Pops volunteers Recruit train and supervise volunteers and staff support for event operations Provide clear guidance roles and on site leadership Measures of Success 100 volunteer roles filled by event date; positive feedback from volunteers and staff post event First Year Lead the successful execution of the Symphonys annual Gala and other signature events demonstrating measurable impact in donor engagement and fundraising outcomes Establish standardized event planning and evaluation processes for continuous improvement Contribute innovative ideas that enhance donor cultivation and brand visibility across all events Measures of Success Document and evaluate all events to ensure best practices with a 251 or greater return on investment ROI Other Duties Serve as a key ambassador for the Columbus Symphony promoting the mission and vision at events and in the community Provide occasional support for concerts community programs or special initiatives as assigned Evening and weekend hours required for event execution This job description is not designed to cover or contain an exhaustive listing of duties responsibilities and key performance objectives that are expected of the employee These items may change or new job related items may be assigned from time to time Knowledge Skills and Abilities Exceptional organizational and project management skills with the ability to manage multiple events simultaneously Strong written and verbal communication skills Excellent interpersonal skills and customer service orientation Proficiency in Microsoft Office Suite; familiarity with donor databases and event management software preferred Creative problem solver with the ability to adapt quickly and stay calm under pressure Ability to lift up to 25 lbs and stand for extended periods during events Credentials and Experience Bachelors degree in nonprofit management communications marketing or related field; or equivalent work experience Typically 35 years of experience in event planning preferably within a nonprofit fundraising context is needed to have sufficient experience to be successful in an organization of this size and complexity Proven success managing budgets vendors and sponsorship relationships Special Requirements Requires flexibility with schedule to accommodate needs of the organization Successful evaluation of a background check The majority of CSOs fundraising and public events take place in the evenings and on weekends This position requires availability to work evenings and weekends as necessary Must have reliable transportation for off site meetings CSOs EEO Statement The Columbus Symphony Orchestra CSO is an Equal Opportunity Employer CSO does not discriminate in its employment decisions on the basis of race religion color national origin sex pregnancy lactation status gender identity or expression sexual orientation age disability veteran or military status genetic information or any other protected status$30k-38k yearly est. 55d ago
