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Become A Campus Technologist

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Working As A Campus Technologist

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

What Does A Campus Technologist Do At Aon Corporation

* Responsible for new hire laptop setups
* Performs basic PC and peripheral repairs
* Assists with incident ticketing processes: responds to assigned tickets (routine and urgent) within the timeframe specified by the current IS service level agreement and works issues through to resolution
* Maintains appropriate documentation within the Incident system as determined through periodic ticket quality reviews
* Responsible for basic printer and network connectivity troubleshooting
* Performs basic software installation processes
* Responsible for training room setup and support for audio/videoconferencing needs
* Assists with project management coordination as needed
* Responsible for learning and utilizing new services and products or changes to existing services
* You Bring Knowledge and Expertise

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How To Become A Campus Technologist

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Campus Technologist jobs

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Campus Technologist Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Mandarin

  • Carrier

  • Chinese

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Campus Technologist

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Campus Technologist Education

Campus Technologist

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Top Skills for A Campus Technologist


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Top Campus Technologist Skills

  1. Hardware Problems
  2. Computer Systems
  3. Laptop Computers
You can check out examples of real life uses of top skills on resumes here:
  • Fix students and faculty computers (software and hardware problems)
  • Provide end user support for computer systems, phone systems, copiers, printers and all associated peripherals.
  • Gained advanced knowledge by maintaining laptops, desktops, printers, projectors, and other technology devices.
  • Install, configure, and support Operating System software that includes Windows XP Professional, Windows 7, and Windows 8..
  • Install, diagnose, repair and upgrade desktop computers.

Top Campus Technologist Employers

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