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The differences between campus technologists and help desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a help desk coordinator. Additionally, a help desk coordinator has an average salary of $40,262, which is higher than the $28,214 average annual salary of a campus technologist.
The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a help desk coordinator are technical support, phone calls, and troubleshoot.
| Campus Technologist | Help Desk Coordinator | |
| Yearly salary | $28,214 | $40,262 |
| Hourly rate | $13.56 | $19.36 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,850 | 89,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.
Help desk coordinators are in charge of supervising help desk staff members who are responsible for helping customers privately either by phone, email, or in person. Generally, they are tasked to hire, schedule, and provide feedback and evaluations to employees. Also, they regularly examine the hardware and software to make sure that they are in good condition. Other tasks include initiating customer contact, resolving complaints, and responding to technical problems when they occur. Help desk coordinators are expected to be able to multi-task, work well under pressure, and advanced technical knowledge.
Campus technologists and help desk coordinators have different pay scales, as shown below.
| Campus Technologist | Help Desk Coordinator | |
| Average salary | $28,214 | $40,262 |
| Salary range | Between $21,000 And $36,000 | Between $28,000 And $57,000 |
| Highest paying City | New Haven, CT | Philadelphia, PA |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | CBIZ | Ecs Federal |
| Best paying industry | Non Profits | - |
There are a few differences between a campus technologist and a help desk coordinator in terms of educational background:
| Campus Technologist | Help Desk Coordinator | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 49% |
| Most common major | Computer Information Systems | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between campus technologists' and help desk coordinators' demographics:
| Campus Technologist | Help Desk Coordinator | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.4% Female, 26.6% | Male, 51.4% Female, 48.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |