Remote Support Assistant Customer Messaging & Online Assistance
G. Inc. 4.5
Chicago, IL jobs
We are currently seeking reliable individuals to join our Customer Messaging and Online Assistance team as Remote Support Assistants. This position is fully remote and designed for people who enjoy helping customers through written communication while working from the comfort of their own home. Customers contact our support team with general inquiries, service-related questions, and basic guidance requests. Your role will be to review each message carefully and provide clear, accurate, and professional responses.
As part of this role, you will manage incoming customer messages through email and chat platforms. Each interaction requires thoughtful review to ensure that the response addresses the customer's concern properly. You will also be responsible for recording all communication in the internal support system, helping maintain service consistency and allowing smooth follow-ups when needed. Training is provided to introduce you to internal tools, communication guidelines, and workflow expectations. This makes the role suitable for candidates with or without prior customer support experience.
Working remotely requires strong focus and personal accountability. You must be able to manage your time effectively, follow assigned schedules, and maintain productivity throughout your shift. A reliable internet connection and a quiet workspace are required. While most tasks are completed independently, teamwork remains important. You will stay connected with supervisors and colleagues through online communication channels, participate in virtual meetings, and receive ongoing feedback.
We are looking for individuals who communicate respectfully, stay patient when handling repetitive questions, and take pride in providing quality assistance. Strong written communication skills and attention to detail are essential. This position offers long-term work-from-home opportunities, continuous training, and the ability to develop valuable remote support experience.
Interested applicants should submit their résumé along with a short message explaining their interest in this role.
$28k-33k yearly est. 16d ago
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Client Development Executive (Cox Business)
Cox Holdings, Inc. 4.4
Lafayette, LA jobs
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Client Development Executive - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $52,300.00 - $78,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,800.00.
Job Description
Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow.
We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.
Ready to wow us with your sales know-how? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen:
Identifying new prospects in your assigned territory.
Researching prospects' businesses to prepare for sales calls.
Developing and maintaining sales growth plans for each account in your territory.
Communicating with prospective customers to explore mutually beneficial objectives.
Meeting with prospective customers to assess business technology needs.
Collaborating with internal sales support and service delivery teams to meet customers' needs.
Making face-to-face or virtual sales presentations to decision makers.
Negotiating pricing, products and promotions with new customers.
Who You Are
You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers.
Here's what you have to offer:
Minimum:
4 years of experience in a related field; or a bachelor's degree or master's degree with 2 years of experience in a related field.
Excellent written and verbal communication skills.
A track record meeting and exceeding sales goals.
Experience using Windows-based PCs, Microsoft Office and a CRM.
Preferred:
Experience in B2B outside sales with quotas.
Experience in field sales, pipeline development, new lead generation and prospecting.
Experience in the telecommunications industry, or with technology or cloud sales.
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$52.3k-78.5k yearly Auto-Apply 21d ago
Marketing and Events Coordinator
RSI Security 4.0
Dallas, TX jobs
Job Description
WE ARE HIRING Marketing & Events Coordinator
Type: Full-Time, W2 Department: Marketing Pay: Based on experience, education, geographic location, and market rates. Travel:
*** Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
About Us
RSI Security is a trusted leader in cybersecurity compliance and assessment, helping organizations navigate complex security frameworks and safeguard their operations. We combine deep expertise with innovative tools to deliver tailored solutions that empower businesses to thrive in a rapidly evolving digital landscape. Our culture emphasizes collaboration, continuous improvement, and professional growth. Team members contribute directly to impactful projects in a supportive, forward-thinking environment.
About the Role
The Marketing & Events Coordinator is responsible for planning, coordinating, and executing both internal and external events from start to finish including logistics, vendor coordination, budgeting, and on-site facilitation. This role also supports the marketing team with day-to-day operations such as content creation and posting, campaign coordination, and general project support. The ideal candidate is a highly organized multitasker with strong communication skills, creative initiative, and a passion for delivering seamless events and impactful marketing campaigns that elevate the brand experience.
This is a hybrid position based in the Dallas-Fort Worth (DFW) area. Candidates must be located in DFW and able to travel to and attend in-person events, including some evenings and weekends.
What You'll Do
Plan, execute, and attend events, managing all logistics and on-site coordination
Manage event communications including invitations, promotional materials, and post-event follow-up
Support campaign coordination, performance tracking, and project documentation
Draft, edit, and post content across social media, blogs, and newsletters
Collaborate with internal teams (sales, design, leadership) to ensure timely and aligned marketing initiatives
Maintain marketing records, vendor contracts, and event documentation
Monitor event success and campaign results, providing actionable reporting
What You'll Bring
Bachelor's degree in Marketing, Communications, Business Administration, or related field (or equivalent experience)
Minimum 2-3 years of hands-on event coordination experience, including logistics, vendor management, and on-site facilitation
Excellent organizational and project management skills
Familiarity with tools such as HubSpot, Google Workspace, social media platforms, Canva, and Adobe Creative Suite
Based in Dallas-Fort Worth with flexibility for travel and event support outside regular business hours
What We Offer
Competitive salary and performance-based bonus
Hybrid work model with DFW office support and flexibility
Ongoing training and professional development
A collaborative and mission-driven team environment
Benefits (location-based):
Personal wellness and employee assistance program
Employer-paid medical, dental, vision coverage, and life insurance
Paid holidays, vacation, and sick time
Learning & Development:
Educational reimbursement program
E-learning training courses
Company-sponsored leadership and mentoring program
Financial Wellness:
401K retirement plan
Performance bonus
Other Perks:
Employee referral bonus program
Work and life balance
Remote work flexibility
Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security, please visit our website - ******************* or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.
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What you'll need to succeed as a Premium Services Enterprise Account Executive - Dedicated Mexico at XPO Minimum qualifications: * Bachelor's degree, 4 years of related work experience or equivalent military experience * 4 years of combined experience in sales, national sales, Third-Party Logistics (3PL), LTL, project management and/or logistics
* Understanding of SPIN selling or other needs-based selling models
* In-depth understanding of cross-border Mexico shipping
* Experience in contract negotiation
* Experience with Salesforce.com or other CRM tools
* A valid driver's license
* Fluent in Spanish
Preferred qualifications:
* Availability to travel up to 80% of the time
* 6 years of combined experience in sales, national sales, 3PL, LTL, project management and/or logistics
* Previous experience selling to Mexico
* Ability to understand competitor strategies, products and pricing patterns
* Excellent verbal and written communication skills
* Ability to listen actively and to respond to questions with complete and accurate answers
About the Premium Services Enterprise Account Executive - Dedicated Mexico job
Pay, benefits and more:
* Competitive compensation package
* Full health insurance benefits are available on day one
* Life and disability insurance
* Earn up to 15 days of PTO over your first year
* 9 paid company holidays
* 401(k) option with company match
* Education assistance
* Opportunity to participate in a company incentive plan
What you'll do on a typical day:
* Grow our LTL freight revenue in our cross-border business, with a specific focus on Mexico shippers
* Develop and manage strategies to attract new customers and grow wallet share with our existing customers
* Responsible for securing approved and/or preferred status with customers who ship LTL to and from Mexico
* Lead effective negotiations by identifying the options, interests, criteria, and alternatives of each party
* Manage a pipeline of opportunities using our CRM while maintaining complete and accurate records of the customer information and sales activity
* Work with all sales channels to identify customer pain points and develop customer-specific solutions using our premium services portfolio.
* Develop and maintain deep and wide relationships with customers and prospects across multiple functions through regular email, phone, face-to-face contact, and regular business reviews.
Employees are paid within a salary range based on their experience, skill set, and market.
Colorado annual salary range: $103,853 to $123,325
New York annual salary range: $108,798 to $129,198
California annual salary range: $113,744 to $135,071
Washington State annual salary range: $108,798 to $129,198
Maryland annual salary range: $108,798 to $129,198
Minnesota annual salary range: $98,908 to $117,453
Illinois annual salary range: $103,853 to $123,325
New Jersey annual salary range: $113,744 to $142,180
Vermont annual salary range: $98,908 to $117,453
Massachusetts annual salary range: $108,798 to $129,198
Columbus, Ohio annual salary range: $101,380 to $126,725
Actual compensation may vary due to factors such as experience and skill set (e.g., if an applicant far exceeds the minimum and preferred qualifications for the role).
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Brownsville
Job Segment: Account Executive, CRM, Project Manager, Bilingual, Sales, Technology
Apply now "
$113.7k-142.2k yearly 47d ago
Director of Infection Control (RN) (72066)
Centurion 4.7
Springfield, IL jobs
Salary up to $107k Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections. We are currently seeking a Full-time Director of Infection Control (Registered Nurse) to join our Regional Office team in Springfield, Illinois. This is a remote position. Candidates must reside in Illinois and live a commutable distance to our regional office for meetings and site visits as needed.
The Infection Control Director (Registered Nurse) oversees the operations of the infection prevention, epidemiology and relevant safety of incarcerated individuals in a correctional setting. This person identifies as promptly as possible patients and staff who have acquired infection and maintain a register of all notified infections. They coordinate and implement our Infection Control Program. This person ensures compliance with isolation techniques and procedures to provide optimum care for patients.
$107k yearly 14d ago
Remote Pilot Operator (Field)
Adacel Systems Inc. 4.0
Kansas City, MO jobs
The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote Air Traffic Control (ATC) facilities during medium and high-fidelity training exercises.
Essential Duties and Responsibilities:
Receives voice commands from students.
Responds to students via the VCS utilizing proper phraseology.
Inputs proper entries into the automated system to simulate pilot actions.
Translates displayed information into appropriate ATC terminology.
Supervisory Responsibilities:
None.
Qualifications:
Required:
High School Diploma or equivalent.
1 year of experience in a comparable position.
Ability to type 40 wpm with 90% accuracy.
Ability to read and interpret materials such as diagrams and manuals.
Ability to speak clearly and be understood.
Ability to complete the knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
Desired:
Previous experience working on a multi-disciplinary team.
Good verbal and written communication skills.
Good team building skills.
$67k-86k yearly est. Auto-Apply 60d+ ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
LSS 4.0
Elkhorn, WI jobs
ð¼ Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
ð
Walworth County, WI
ð
Full-Time | M-F, First Shift | Hybrid Work Option
ð
Make a difference in the lives of children and families!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care.
ð§ What You'll Do
ð§ Assess children's functional abilities using approved tools
ð Develop and implement individualized service plans with families and providers
ð¤ Facilitate team meetings and coordinate services based on family-centered goals
ð Maintain accurate documentation and meet all regulatory timelines
ð§ Collaborate with internal teams and external agencies to support families
ð§ âï¸ Testify in legal proceedings when required
ð Communicate clearly with families, providers, and team members
ð§ ð Participate in staff development, training, and supervision
ð Perks & Benefits
ð¥ Medical, Dental & Vision Insurance
ð³ Flex Spending (Health & Dependent Care)
ð Mileage Reimbursement
ðï¸ Paid Time Off + 10 Paid Holidays
ð° 403B Retirement Contribution
ð§ Calm Wellness App - Premium Access
ð Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support
ð¸ Early Earned Wage Access (UKG Wallet)
ð§ âï¸ Employee Assistance Program
ð Service Awards & Recognition
ð¡ Remote Work Perks: Up to 2 days/week from home
ð Qualifications
ð Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.)
ð§ Minimum 1 year of experience working with children and/or youth with disabilities
ð Bilingual fluency in Spanish is preferred but not required
ð» Proficient in computer systems and electronic health records
ð¤ Strong interpersonal and organizational skills
ð Valid driver's license and reliable transportation (MVR check required)
ð Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
⨠Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$38k-51k yearly est. 40d ago
Coordinator III, GIS
Capital Metropolitan Transportation Authority 4.2
Austin, TX jobs
WHO WE'RE LOOKING FOR
Interested in applying your GIS skills to projects that directly impact transit operations and rider experience?
The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service.
WHAT YOU BRING
Bachelor's degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years.
Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software's FME (Desktop & Server), and three (3) years' experience using Esri's suite of GIS Software
Experience with direct end user support in a customer service role.
Knowledge, Skills and Abilities:
Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
Ability to be a positive and constructive contributor in a team-based environment
Knowledge of Information System Implementation Lifecycle desired.
Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
Proficiency using geodatabases/spatial databases and relational databases, PostgreSQL preferred.
Proficiency in Python, SQL, Web application development & ETL.
Knowledge of GTFS data format preferred.
Familiarity with Open Geospatial Consortium (OGC) standards.
Proficiency using Microsoft Office Suite.
Demonstrated team leadership abilities.
Work Environment and Physical Demands:
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described.
Mobility Status:
As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Enterprise GIS Management: Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools.
Team & Vendor Leadership: Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners.
Policy & Compliance Oversight: Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices.
Data Acquisition & Integrity: Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues.
Mapping & Visualization: Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs.
Stakeholder Engagement: Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels.
System Administration & Security: Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification.
Procurement & Licensing: Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations.
Training & Documentation: Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas.
Reporting & Continuous Improvement: Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades.
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.
$49k-61k yearly est. Auto-Apply 13d ago
Cyber Operations Advisor | Remote, USA
Optiv 4.8
Fort Worth, TX jobs
will be fully remote and can be hired anywhere in the continental U.S.
The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement-defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency.
The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles:
Deliver quality security outcomes
Drive efficient and timely operations
Actualize continual improvement and innovation
Protect the customer
How you'll make an impact:
Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments
Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value
Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture
Drive service maturity by analyzing KPIs, KRIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements
Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness
Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision-making and demonstrate value
Act as a technical advisor during pre-sales and post-sales engagements, ensuring solution alignment and client confidence
Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs
Recognize and recommend cross-sell and up-sell opportunities across AFC services
Lead or support security initiatives from planning through execution
Apply hands-on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities
Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies
Conduct architectural reviews and provide recommendations to strengthen security, posture and operational efficiency
Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs
Assist with platform configurations, detection logic, automation improvements
Build and develop relationships with internal and external stakeholders
Identify and assess project risks, developing mitigation strategies to ensure successful delivery and minimize impact
Validate project scope and deliverables to ensure alignment with client expectations and contractual obligations
Represent Optiv in client meetings, delivering clear technical guidance and executive-level communication
Collaborate with team members to identify issues, develop strategies, and drive continuous improvement
Provide support for projects spanning multiple functional groups by identifying collaborative opportunities, enhancing existing deliverables, and strengthening Optiv's value to our clients
Ensure projects are delivered on time, within budget, and to quality standards, meeting or exceeding client expectations
What we're hiring for:
Bachelor's degree (or equivalent experience) and a minimum of 8 years in cybersecurity operations, with proven advisory and leadership responsibilities
Demonstrated success in leading client-facing engagements and managing strategic security programs in professional services or consulting settings
Advanced analytical skills with the ability to interpret complex data and translate insights into actionable security strategies
In-depth knowledge of SOC operations, threat analysis methodologies, risk assessment practices, and incident response frameworks
Hands on experience and in depth understanding of platform management processes including, but not limited to: EDR, Vuln Management, SIEM, SOAR, Identity, Network, and Perimeter tooling
Comprehensive understanding of NIST CSF, MITRE ATT&CK, and key regulatory frameworks such as PCI, SOC 2, and ISO 27001
Senior-level security certifications preferred, such as CISSP, CISM, or GCIHGCIH, OSCP, (or equivalent)
Exceptional communication skills, including the ability to craft and deliver executive-level reports and compelling security narratives
Proven ability to establish trust and maintain strong relationships with senior client stakeholders and cross-functional internal teams
Expertise in cloud security across AWS, Azure, and GCP, with working knowledge of virtualization and containerization technologies
Working knowledge of project management methodologies (Agile, Scrum, PMI) and experience driving security initiatives
Familiarity with common Large Language Models and their impact on Security Operations
Preferred experience in security architecture, risk mitigation, disaster recovery planning, compliance testing, data loss prevention, and network security strategies, with familiarity in ITIL, COBIT, ISO standards, PCI, and SOX
Skilled in addressing client inquiries and resolving issues with professionalism and clarity
Proficient in creating presentations and technical content that adhere to organizational standards and effectively communicate complex concepts
#LI-TW1
#LI-Remote
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$95k-136k yearly est. Auto-Apply 22d ago
Senior Account Specialist / Customer Service - Hybrid
Shippers Supply, Inc. 3.7
Minneapolis, MN jobs
Job Description
Shippers Supply is a growing packaging solutions company that has been providing customer solutions since 1928. We have an outstanding small company culture of teamwork, fun, professionalism and entrepreneurial spirit where YOU can make a difference!
The Senior Account Specialist supports and manages a designated customer base, handling orders and issues of intermediate complexity. This role collaborates closely with sales, purchasing, operations, and service to resolve customer concerns, strengthen relationships, and contribute to customer growth strategies where applicable. The Senior Account Specialist serves as a second-routed support resource for general customer service queue calls, providing added expertise beyond the Account Specialist role. This position also supports overflow from the Inside Account Managers and provides assistance to the Account Specialist.
Position will be approximately 60% in the office and 40% remote after training period, depending on department needs. Training schedule is fully in-office.
Schedule: Monday - Friday, 8:30am-5:00pm
Key Accountabilities:
Customer Service: Provide exceptional customer service and support for Tier 2 customer accounts.
Manage customer inquiries regarding orders, product information, pricing, availability, and shipment status efficiently and effectively, demonstrating strong expertise.
Resolve customer issues of moderate complexity in a professional, timely and effective manner.
Nurture customer relationships and contribute to customer retention and growth strategies where appropriate.
Serve as second-routed support for customer service queue phone calls, handling general inquiries with intermediate product and business knowledge.
Document customer interactions, escalations, and action plans with thorough accuracy in company systems.
Provide guidance, overflow assistance, escalated troubleshooting, and workload support to the Account Specialist and Inside Account Managers to ensure smooth operations and shared success.
Order Management and Processing: Process, validate, and manage orders with ownership and accuracy.
Enter, modify, and review orders while confirming pricing, availability, terms, and customer requirements.
Coordinate fulfillment and shipping with internal teams to ensure accuracy and on-time delivery.
Process returns, issue credits, and troubleshoot root-cause issues at the Tier 2 level.
Handle sales order overflow from Inside Account Manager, ensuring continuity and service quality.
Work with PIM Specialist to proactively manage PIM customer issues and support order processing within PIM programs.
Sales and Cross-Functional Collaboration: Work closely with internal teams to ensure exceptional customer outcomes.
Partner with sales, purchasing, operations, service, and PIM teams to effectively resolve customer concerns and execute customer requests.
Provide suggestions for process improvements and customer experience.
Product, Program & Business Knowledge: Apply a strong understanding of the company's products and services.
Maintain intermediate-to-advanced knowledge of the company's product lines, offerings, and PIM program.
Provide informed product recommendations and cross-sell suggestions to deliver added value and support customer success.
Assist with some Special Stocking Agreement responsibilities for Tier 2 customers.
Stay up-to-date on industry trends, program changes, and internal process updates.
Other Essential Functions
Continually look for ways to improve processes and systems to make them more efficient and effective.
Comply with all company policies and procedures.
Responsible for working safely at all times and providing a safe work environment for employees.
All other duties as assigned.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Background checks and drug tests required.
Salary Transparency
The pay range for this position is $23-28/hour. Please note that the higher end of the pay range is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Most new hires typically start at the beginning of the pay range, with opportunities for growth and increases based on performance and tenure.
Requirements
Knowledge, Skills and Abilities:
High school diploma or equivalent
Minimum of 3 years of experience in customer service or a related field
Strong communication and relationship-building skills
Ability to resolve issues through effective problem solving, confident conflict management, and appropriate negotiation techniques to ensure customer satisfaction.
Ability to prioritize tasks and manage a varied workload in a fast-paced environment
High attention to detail and strong organizational skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to develop strong product, pricing, and business knowledge
Analytical skills to identify issues, trends, and growth opportunities
Ability to learn and apply technical product knowledge and intermediate program requirements
Self-motivated, proactive, and eager to learn new processes, tools, and technologies
Work Environment:
This is an in-office position that requires working in a typical office environment
Ability to work well under pressure and handle a high volume of customer inquiries and requests
Benefits
Why Join our Team?
Ability to make a positive impact on a growing organizations and its employees.
Small team environment
Health, dental and vision coverage (coverage starting 1st of month after hire date)
Health Savings Account
Company-paid life and AD&D insurance, and long term disability
401k with company match
Positive company culture
Profit Sharing
Paid Holidays
Paid Time Off (PTO) and Volunteer Time Off (VTO)
$23-28 hourly 4d ago
Treasury Options Trader - Work From Home
Ginas Tech Jobs 4.2
Chicago, IL jobs
We are seeking a talented and self-motivated Treasury Options Trader to join an options trading team. The ideal Treasury Options Trader would have an interest and experience in treasury options trading. This Treasury Options Trader will work with the existing highly skilled options team and will be charged with helping maintain and extend the firm's options volatility modeling.
This position is 100% Remote.
Qualifications
Options Trader Qualifications:
- Bachelor's degree in technical areas such as electrical engineering, computer science, or mathematics.
- Need 3-5 years of treasury options trading experience.
- Need strong technical skills in Python/C++.
- Need to have trading Industry experience.
- Need treasury options experience.
- Should have strong Risk Management skills.
- You should have a proven track record in executing treasury options strategies.
Benefits include medical, dental, vision spending account, health savings account, 50K life insurance policy, short-term/long-term disability insurance, employee assistance program, 401K, tuition reimbursement, etc.
Keywords: Chicago IL Jobs, Treasury Options Trader, Treasury Options, Python, C++, Risk Management, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire a Treasury Options Trader in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Treasury Options Traders for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
Additional Information
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$92k-145k yearly est. 16h ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Shreveport, LA jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$34k-47k yearly est. 34d ago
STRUCTURAL ENGINEER (E.I.T. or P.E.)
Hollingsworth Pack 4.6
Austin, TX jobs
Hollingsworth Pack has an immediate opening for a qualified structural engineer to join our Austin, Texas office for full-time employment under the mentorship of our 12-person team. A minimum commitment of 30-hours per week in-office is required, with the option to transition to a hybrid remote schedule after approximately 1-year.
Qualifications:
Bachelor's or Master's degree in Architectural or Civil Engineering, with a Structural coursework emphasis.
E.I.T. certification, with P.E. certification a plus.
Experience and proficiency with Revit, AutoCAD and/or Tekla design software.
Responsibilities:
Perform structural analysis and design to create construction documents, primarily for commercial buildings constructed of concrete, steel, masonry and wood.
Perform construction site visits for quality control and contractor oversight.
Interface with our multi-disciplined engineering team.
Communicate effectively with clients on behalf of the company.
Career development:
We are looking for an individual that would like to develop skills in structural design, in how to manage projects, and how to develop client relationships. We are looking for someone that is keenly aware of the importance of communication and being organized when working in an international network of professionals that performs around the world in different time zones.
Profile:
Results oriented, service minded, and collaborative.
Excellent in communication and ability to work internationally through virtual means with a variety of cultures.
Eager to learn, to take on additional formal education, to expand one's horizon.
Hollingsworth Pack is a small business with over 30-years of experience performing professional consultant services in the construction industry for government and private clients worldwide. Team members that flourish in our culture possess excellent written and verbal communication skills, have the ability to work in a multi-cultural team environment, and show initiative for customer-service. We are committed to providing a work-life balance tailored to each employee's individual needs.
Hollingsworth Pack clients include private individuals, United States corporations, Foreign corporations, the US Federal Government, the French Government, the US Military, Foreign government entities, local governments, and religious organizations, in addition to working as a consultant for other A/E firms. We believe that this diversity of clients and our geographical locations build our knowledge base and quality of service, improving our ability to work proactively in the design and construction phases.
With a modern business structure rooted in family values, we take pride in providing our employees with trust, freedom and a professional framework that allows each individual to thrive as a whole person. We encourage all qualified applicants to apply regardless of age, gender, religion, country of origin, ethnicity, or other personal background.
Benefits:
Health insurance
Life insurance
401k Contribution
Professional development assistance
Supplemental pay types:
Bonus opportunities
Ability to commute/relocate:
Austin, TX 78704: Reliably commute or willing to relocate (Required). Some remote work will be considered after 1-year of employment in-office.
Language:
English (Required)
$63k-86k yearly est. 11d ago
Fraud Rules Analyst 1
Its Inc. 4.1
Johnston, IA jobs
SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service - a level unmatched in the industry.
And here's the best part - we're a national company that offers a small-company feel, a cultural balance that's hard to come by but very real at SHAZAM. Your growth and development are top priorities and you'll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you'll be an essential part of our mission as we work together strengthening financial institutions.
This is a remote position.
What we're looking for:
SHAZAM is looking for a Fraud Rules Analyst to join our team. In this position, you'll play a critical role in preventing fraudulent activities by developing, implementing, and maintaining fraud detection rules and strategies. This position involves analyzing transaction data and patterns to identify potential fraud risks and collaborating with cross-functional teams to enhance fraud prevention measures. The analyst will continuously monitor fraud trends and adjust rules to improve detection accuracy while minimizing false positives.
What you'll do:
Collaborate with fraud investigation teams and other stakeholders to support the overall fraud strategy, specifically in the areas of data analysis and interpretation, authorization risk analysis, consumer identity management, and authorization decisioning.
Develop, test, and implement fraud detection rules and scenarios based on data analysis and emerging fraud trends.
Monitor transaction data and alerts to identify suspicious activities and recommend appropriate actions.
Handle complex inquiries through support channels to fraud and transaction risk related items.
Analyze the effectiveness of existing fraud rules and make data-driven adjustments to improve detection rates.
Support the organization's fraud management program, including reporting and analysis of available fraud prevention, detection, and response tools.
Directly support financial institutions with questions on fraud management programs, tools, and cases of fraud.
Serve as a subject matter expert for the fraud management tools for the organization.
What you need:
Experience in rules authoring, development, and evaluation processes in decision management fraud detection platforms.
Experience with SQL or Blaze rule authoring languages a plus.
Strong technical and analytical background, and attention to detail.
Excellent communication skills and relationship building to effectively work with all levels within the organization and outside resources.
Demonstrated organizational skills.
What's in it for you:
A mission-driven company with a strong sense of purpose
A hybrid work environment that values flexibility and collaboration
Opportunities for professional development and career growth
A culture that values innovation, integrity, and community impact
Excellent benefits:
Health, dental, and vision insurance
401(k) retirement plan with company match
Flexible spending and health savings accounts
Life insurance and short- and long-term disability provided at no cost
Time away from work - PTO, VTO, paid parental leave, and company holidays
Educational assistance
Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.
SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.
Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc./SHAZAM. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.
$27k-39k yearly est. Auto-Apply 19d ago
Central Region Territory Director, Business Development
Parts Town 3.4
Addison, IL jobs
at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Remote Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Territory Director, Business Development is responsible for developing and maintaining relationships for a strategic set of customers through existing-account penetration, net-new sales, and marketing activities. These initiatives will include building a business plan to maximize profitable growth, prioritize time and resources to execute, build communication through marketing to increase sales, and create new business opportunities. We are looking for an individual who will lead, build strong relationships with our customers, prioritize, and follow through!
This position will cover the Central region of the US. The ideal candidate will be located around the Greater Chicagoland area.
A Typical Day
Proactively build and maintain in-depth knowledge of industry trends and competition.
Monitor and document key metrics for sales activities in the CRM database.
Develop new customers to expand and grow the Service Dealer business independently in the U.S.
Successfully achieve sales revenue targets within deadlines (independently and in collaboration with Senior Leadership).
Identify and research opportunities that arise in new and existing markets.
Independently input data, manage, and report on sales pipelines for assigned customers and territory.
Identify pipeline strengths and weaknesses, develop innovative action plans, and communicate them to senior management.
Analyze and report the success or failure of sales strategy to the Senior Leadership team frequently and make recommended adjustments.
Collaborate with the internal marketing team to develop sales strategy and marketing plans that operate in synergy with the customer base.
Manage, train, and grow your team of Customer Solutions Specialists, Field Salespersons, and Business Development Managers.
Assist colleagues in closing new opportunities.
To Land This Opportunity
You enjoy the opportunity to travel about 60% of the time, building relationships and driving impact across the business.
You demonstrate and promote our company values: Respect, Teamwork, Service, Adaptability, and Performance!
You have a High School Diploma and/or combination of at least 5 years of successful Business Development/Customer Service leadership experience. A Bachelor's degree in a related field is a plus!
You have great communication skills & you're proficient in English (verbal and written).
You think outside the box to exceed customer expectations! You might even say your middle name is “Above and Beyond”
You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection
You want to WIN! You're self-motivated, passionate and hungry to make a big impact.
You describe yourself as proactive - You take initiative and follow through with attention to detail!
You are resilient. You consider rejection an exciting challenge!
You have reliable, high speed ethernet internet connection at home (at least 10 mpbs).
You know MS Office (Word and Excel); knowledge of CRM programs (such as Salesforce) is a bonus!
Your average typing speed is at least 40 wpm.
This position will cover the Central region of the US. The ideal candidate will be located around the Greater Chicagoland area.
About Your Future Team
Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you'll bring to your first potluck at Parts Town!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $77,332 - $171,463 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish
$77.3k-171.5k yearly Auto-Apply 38d ago
Engineering Intern - Water Resources
Dakota County (Mn 4.2
Apple Valley, MN jobs
POSTING TYPE: Open-competitive Internship or Summer Employment Opportunity DEPARTMENT: Environmental Resources HOURS: Temporary, full-time HIRING RANGE: $19.00 - $22.00/dependent on education and skills CLOSE DATE: This posting will remain open until the position is filled. Apply early as the first review of applications will occur on January 16, 2026.
The Water Resources Engineering Intern is responsible for performing a variety of semi-skilled to skilled tasks in construction observation, report writing, watershed modeling, CAD work, environmental assessments, and other areas for Water Resources related projects. This position is within the Water Resources unit of the Dakota County Environmental Resources Department. The position will require in-office and field work throughout the County, with the ability to work remotely from home as approved by the Water Resources Project Supervisor.
This is a great opportunity for students to explore their interests and gain work experience in the Water Resources Engineering field. This position will last approximately 3-4 months during the summer season. Candidates who are interested in a formal internship are responsible for making arrangements with their university/college. Candidates must be able to occasionally work a flexible schedule, including early morning or evening hours. This position does not include benefits.
* 2 years of completed coursework from an accredited college or university program in one of the following fields: environmental engineering, geological engineering, civil engineering/technician, construction engineering, hydrology, geology, environmental science, water resources science, earth science, geoscience, or a closely related field.
AND
* Valid driver's license
Preferred Qualifications:
* Previous engineering, science, or technical internships.
* Direct experience, education, and/or training with Geographic Information Systems (GIS).
* Direct experience, education, and/or training related to construction site erosion and sediment control inspections.
These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
1. Complete routine lake sampling at the Lebanon Hills Regional Park Chain of Lakes for eutrophication standards while maintaining the water quality database and provide data deliverables to the Parks Department.
2. Complete routine lake sampling at County beaches.
3. Assist the Water Resources Engineer with drafting, modeling and design efforts and tasks necessary for stormwater projects occurring in transportation, parks and other various departments.
4. Provide site inspection and construction inspection services to assist the Water Resources Project Supervisor on various construction observation and compliance tasks on County projects.
5. Complete comprehensive watershed delineation utilizing watershed delineation tools in Geographic Information Systems (GIS).
6. Assist the Environmental Assessment Program with grant administration, grant writing, data gathering, data evaluation, coalition and partnership development, and communications relating to both grantee and grantor relationships and activities.
7. Assist the Environmental Assessment Program with project selection, work plan preparation, data collection and management, consultant oversight, field work, project management and other project-related activities.
8. Assist the septic system regulatory program with compliance needs, inspections, data management, and regulatory requirements.
9. Assist water resources working groups with data gathering and public education opportunities.
10. Assist the Senior Water Resources Engineer with completion of monthly inspections at the Byllesby Dam for instrumentation and other various monitoring field tasks.
11. Work as part of multi-department project teams which could include Project Managers, Technicians, Engineers, Geologists, Scientists, Planners and Regulators. Day-to-day activities will include field data collection, data and database importing, and data analysis; GIS analysis and map generation; report writing and reviewing; and team meetings and conference calls.
ESSENTIAL JOB FUNCTIONS: Duties 1 - 11 are essential functions as well as regular attendance according to the position's management-approved work schedule.• Excellent verbal and written interpersonal communication skills.
* Mathematically competent and science literate.
* Exceptional work ethic, reliable and consistent performance and attendance.
* Fluency in modern office software programs (e.g., Microsoft Word, Excel, PowerPoint, Outlook)
* Working knowledge of database computer software programs (e.g., Microsoft Office-Access) and other engineering related programs (e.g. AutoCAD, ArcGIS, HEC-RAS, HydroCAD, HY-8)
* Positive attitude and ability and desire to learn new technical skills quickly.
* Self-motivated with a proclivity for problem solving.
Work Environment
Work is performed indoors and outdoors in Dakota County. The position will be based out of the Western Service Center in Apple Valley, Minnesota; however, the position also offers remote work from home and field work throughout the County. This position may require the ability to work outdoors in all weather and the ability to perform strenuous physical tasks on a daily basis.
Selection Process
* You submit an online application that includes supplemental questions
* We assign you a score based on your qualifications
* Top scoring candidates are referred to the hiring manager for interview consideration
* We conduct interviews and reference checks before extending an offer
* We extend an offer and conduct background checks
$19-22 hourly 8d ago
National Sales Manager
Englewood Marketing 4.0
Green Bay, WI jobs
Nostalgia Products is the global leader in creating and supplying innovative, unique appliances that turn everyday life into a party. No other brand in our space offers such a wide variety of products. Nostalgia is dedicated to designing and delivering high-quality, entertaining products that quickly become household staples and leaders in their respective categories.
Position Impact
The Nostalgia North American Sales Manager has a critical role in managing the sales of the following brands: Nostalgia, HomeCraft, Taco Tuesday, MyMini, Coca-Cola, Igloo, Kraft brands, Game Day and others, by coordinating effective sales and marketing tools and assisting with the development of new product opportunities.
*This position may work remote
Essential Job Functions
• Proactively analyzes sales activity and effort among North American Account Managers ensuring that the quality and quantity of sales effort meets company expectations
• Creates compelling PowerPoint presentations of programs, strength of brands and retail eye against competition like items
• Identifies deficiencies in skills among team assigned, and works to improve individuals' capabilities through coaching, development and training
• Locate, evaluate and recommend potential vendors that will add value and deliver revenue and profitability while aligning with our organizational objectives
• Develop and maintain product analysis reporting to assist in decision making in regard to product introduction, recommended product deletions, size of selection, and category performance
• Recruits, hires and develops associates, utilizing company human resources guidelines and support resources
• Works with product development team, marketing and content creation team continuously
• Travels within the US and Canada for sales calls and Mexico if needed
• Works with management team to create and implement an effective sales strategy
• Leads forecasting efforts among team managed, ensuring that accurate forecasts are completed on a timely basis
• Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction with assigned National Account Managers. Builds and maintains strong customer relationships.
• Builds peer support and strong internal company relationships with other key management personnel
• Able to make decisions, but also collaborates with top management on tight margin opportunities, unusual request programs, etc.
• Gets involved with brick and mortar, ecommerce and omni channel sales strategy and sales
Required Qualifications
• 4-year college degree from an accredited institution is required and a master's degree in business administration or equivalent is preferred
• Minimum 5 years of sales management experience in a business-to-business sales environment
• Proven business analysis and judgment with the ability to proactively manage business and P&L to meet sales objectives
• Able to present information and negotiate with all levels of management including the CEO and CFO
• Strong Excel and PowerPoint Skills
• Proficiency in MS Office programs
• Excellent time management skills with the ability to manage multiple initiatives simultaneously
• Strong project management skills
• Self-starter capable of working individually and with a team
• Willingness to travel to visit retailers and to company HQ as needed
Behavioral attributes
• A commitment to self-improvement
• The ability to embrace and continually adapt to change
• A positive attitude even when unexpected challenges arise
• A willingness to take responsibility and be accountable for achieving personal and team results
ADA requirements
• Frequently required to sit; talk or hear and use hands to handle or touch objects or controls
• Regularly required to stand and walk
• On occasion, may be required to stoop, bend or reach above the shoulders
• Must occasionally lift up to 25 pounds
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Disclaimer
The above statements reflect the general details necessary to describe the functions of the occupation
described and shall not be construed as a detailed description of all the work requirements that may be inherent
in the occupation.
$92k-127k yearly est. Auto-Apply 60d+ ago
Strategy & PMO Director (Hybrid)
Parts Town 3.4
Addison, IL jobs
at Parts Town Strategy & PMO - Director The Job at a Glance Partner across the business-including sales, talent, operations, marketing, IT, and eCommerce-to gather, analyze, and prioritize impactful growth projects. As a Strategy & PMO Director, you will collaborate with leaders across functions to design, launch, and drive key initiatives that improve operational efficiency, enhance customer experience, and accelerate business growth. You'll lead teams, align stakeholders, and ensure projects deliver measurable value for the organization.
Typical Responsibilities
* Partner with leaders from across the global business to identify improvement opportunities and prioritize projects for the Strategy & PMO team to support.
* Use a variety of strategic and analytical frameworks to assess and prioritize initiatives, including building business cases (e.g., NPV, ROI, and payback analysis).
* Conduct data analysis to uncover insights, articulate the strategic implications (the "so what"), and translate findings into clear, actionable recommendations.
* Build compelling presentations that communicate analysis results, key takeaways, and next steps-from individual slides to full-story presentations-that drive alignment and inspire action.
* Communicate confidently across all levels of the organization-from the President and CEO to operational managers and frontline teams-translating strategic direction into tangible actions.
* Partner closely with cross-functional teams to ensure alignment on goals, timelines, and requirements; make sure the right stakeholders are engaged throughout the project.
* Build and manage detailed project plans based on business goals, available resources, and priority alignment.
* Collaborate across the organization to deliver results against timelines, identifying and mitigating risks along the way.
* Facilitate large-scale workshops and meetings that harness diverse perspectives and use structured frameworks (e.g., hypothesis-driven problem solving, design thinking, or root cause analysis) to collect ideas, synthesize inputs, and guide groups toward clear, logical outputs and actionable next steps.
* Sample programs include: company-wide strategic planning, , post-merger integration, coordinating major digital and technology initiatives, customer experience redesign, margin improvement analysis, and ensuring delivery of important operational projects.
To Land This Opportunity
* You have excellent organizational and communication skills, thrive in a collaborative environment, and know how to drive results through structured, high-impact programs.
* Experience: 8+ years leading strategic, customer-facing, or operational projects; at least 2 years working at a top strategy consulting firm, working on initiatives such as value creation, process improvement, M&A / post-merger integration, supply chain or operating model design, or business unit / growth strategy.
* Analytical Strength: Proven ability to analyze complex data, distill insights, communicate the "so what," and drive data-informed action.
* Communication: Comfortable influencing and engaging stakeholders across all levels-from senior executives to frontline teams.
* Storytelling: Strong presentation and storytelling skills, with the ability to craft both clear, concise individual slides and compelling end-to-end narratives using data
* Tools: Expert in Microsoft Office suite; familiarity with modern project management and visualization tools (Smartsheet, Asana, Tableau, Power BI, etc.) is a plus.
* Mindset: Thrive in a fast-paced, evolving environment; energized by solving complex problems and driving growth.
* Background: Experience in consulting, strategy, or rotational leadership programs is ideal.
About Your Future Team
Our Strategy & PMO team thrives on solving complex challenges, connecting dots across functions, and accelerating growth. We bring together diverse experiences in strategy, operations, and project leadership to deliver real impact. We value curiosity, collaboration, and a bias for action-and we have fun while doing it.
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $135,660 - $200,928 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
We welcome diversity and are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Business Unit: LTL **What you'll need to succeed as a Premium Services Enterprise Account Executive - Dedicated Mexico at XPO** Minimum qualifications: + Bachelor's degree, 4 years of related work experience or equivalent military experience
+ 4 years of combined experience in sales, national sales, Third-Party Logistics (3PL), LTL, project management and/or logistics
+ Understanding of SPIN selling or other needs-based selling models
+ In-depth understanding of cross-border Mexico shipping
+ Experience in contract negotiation
+ Experience with Salesforce.com or other CRM tools
+ A valid driver's license
+ Fluent in Spanish
Preferred qualifications:
+ Availability to travel up to 80% of the time
+ 6 years of combined experience in sales, national sales, 3PL, LTL, project management and/or logistics
+ Previous experience selling to Mexico
+ Ability to understand competitor strategies, products and pricing patterns
+ Excellent verbal and written communication skills
+ Ability to listen actively and to respond to questions with complete and accurate answers
**About the Premium Services Enterprise Account Executive - Dedicated Mexico job**
Pay, benefits and more:
+ Competitive compensation package
+ Full health insurance benefits are available on day one
+ Life and disability insurance
+ Earn up to 15 days of PTO over your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
+ Opportunity to participate in a company incentive plan
What you'll do on a typical day:
+ Grow our LTL freight revenue in our cross-border business, with a specific focus on Mexico shippers
+ Develop and manage strategies to attract new customers and grow wallet share with our existing customers
+ Responsible for securing approved and/or preferred status with customers who ship LTL to and from Mexico
+ Lead effective negotiations by identifying the options, interests, criteria, and alternatives of each party
+ Manage a pipeline of opportunities using our CRM while maintaining complete and accurate records of the customer information and sales activity
+ Work with all sales channels to identify customer pain points and develop customer-specific solutions using our premium services portfolio.
+ Develop and maintain deep and wide relationships with customers and prospects across multiple functions through regular email, phone, face-to-face contact, and regular business reviews.
Employees are paid within a salary range based on their experience, skill set, and market.
Colorado annual salary range: $103,853 to $123,325
New York annual salary range: $108,798 to $129,198
California annual salary range: $113,744 to $135,071
Washington State annual salary range: $108,798 to $129,198
Maryland annual salary range: $108,798 to $129,198
Minnesota annual salary range: $98,908 to $117,453
Illinois annual salary range: $103,853 to $123,325
New Jersey annual salary range: $113,744 to $142,180
Vermont annual salary range: $98,908 to $117,453
Massachusetts annual salary range: $108,798 to $129,198
Columbus, Ohio annual salary range: $101,380 to $126,725
Actual compensation may vary due to factors such as experience and skill set (e.g., if an applicant far exceeds the minimum and preferred qualifications for the role).
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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$113.7k-142.2k yearly 46d ago
Senior Account Specialist / Customer Service - Hybrid
Shippers Supply 3.7
Golden Valley, MN jobs
Shippers Supply is a growing packaging solutions company that has been providing customer solutions since 1928. We have an outstanding small company culture of teamwork, fun, professionalism and entrepreneurial spirit where YOU can make a difference!
The Senior Account Specialist supports and manages a designated customer base, handling orders and issues of intermediate complexity. This role collaborates closely with sales, purchasing, operations, and service to resolve customer concerns, strengthen relationships, and contribute to customer growth strategies where applicable. The Senior Account Specialist serves as a second-routed support resource for general customer service queue calls, providing added expertise beyond the Account Specialist role. This position also supports overflow from the Inside Account Managers and provides assistance to the Account Specialist.
Position will be approximately 60% in the office and 40% remote after training period, depending on department needs. Training schedule is fully in-office.
Schedule: Monday - Friday, 8:30am-5:00pm
Key Accountabilities:
Customer Service: Provide exceptional customer service and support for Tier 2 customer accounts.
Manage customer inquiries regarding orders, product information, pricing, availability, and shipment status efficiently and effectively, demonstrating strong expertise.
Resolve customer issues of moderate complexity in a professional, timely and effective manner.
Nurture customer relationships and contribute to customer retention and growth strategies where appropriate.
Serve as second-routed support for customer service queue phone calls, handling general inquiries with intermediate product and business knowledge.
Document customer interactions, escalations, and action plans with thorough accuracy in company systems.
Provide guidance, overflow assistance, escalated troubleshooting, and workload support to the Account Specialist and Inside Account Managers to ensure smooth operations and shared success.
Order Management and Processing: Process, validate, and manage orders with ownership and accuracy.
Enter, modify, and review orders while confirming pricing, availability, terms, and customer requirements.
Coordinate fulfillment and shipping with internal teams to ensure accuracy and on-time delivery.
Process returns, issue credits, and troubleshoot root-cause issues at the Tier 2 level.
Handle sales order overflow from Inside Account Manager, ensuring continuity and service quality.
Work with PIM Specialist to proactively manage PIM customer issues and support order processing within PIM programs.
Sales and Cross-Functional Collaboration: Work closely with internal teams to ensure exceptional customer outcomes.
Partner with sales, purchasing, operations, service, and PIM teams to effectively resolve customer concerns and execute customer requests.
Provide suggestions for process improvements and customer experience.
Product, Program & Business Knowledge: Apply a strong understanding of the company's products and services.
Maintain intermediate-to-advanced knowledge of the company's product lines, offerings, and PIM program.
Provide informed product recommendations and cross-sell suggestions to deliver added value and support customer success.
Assist with some Special Stocking Agreement responsibilities for Tier 2 customers.
Stay up-to-date on industry trends, program changes, and internal process updates.
Other Essential Functions
Continually look for ways to improve processes and systems to make them more efficient and effective.
Comply with all company policies and procedures.
Responsible for working safely at all times and providing a safe work environment for employees.
All other duties as assigned.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Background checks and drug tests required.
Salary Transparency
The pay range for this position is $23-28/hour. Please note that the higher end of the pay range is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Most new hires typically start at the beginning of the pay range, with opportunities for growth and increases based on performance and tenure.
Requirements
Knowledge, Skills and Abilities:
High school diploma or equivalent
Minimum of 3 years of experience in customer service or a related field
Strong communication and relationship-building skills
Ability to resolve issues through effective problem solving, confident conflict management, and appropriate negotiation techniques to ensure customer satisfaction.
Ability to prioritize tasks and manage a varied workload in a fast-paced environment
High attention to detail and strong organizational skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to develop strong product, pricing, and business knowledge
Analytical skills to identify issues, trends, and growth opportunities
Ability to learn and apply technical product knowledge and intermediate program requirements
Self-motivated, proactive, and eager to learn new processes, tools, and technologies
Work Environment:
This is an in-office position that requires working in a typical office environment
Ability to work well under pressure and handle a high volume of customer inquiries and requests
Benefits
Why Join our Team?
Ability to make a positive impact on a growing organizations and its employees.
Small team environment
Health, dental and vision coverage (coverage starting 1st of month after hire date)
Health Savings Account
Company-paid life and AD&D insurance, and long term disability
401k with company match
Positive company culture
Profit Sharing
Paid Holidays
Paid Time Off (PTO) and Volunteer Time Off (VTO)