Cano Health jobs - 266 jobs

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Health Economics Analyst will conduct financial and operational analysis in order to meet or exceed quality metrics, financial targets, and other value-based benchmarks. This role maintains and analyzes a variety of internal and external data sets to facilitate meaningful insights that are used to improve the effectiveness and timeliness of business decisions. The analyst will play a critical role in managing and optimizing our stop loss insurance policies to minimize financial risk and support the overall financial health of the organization. The ideal candidate should have a strong analytical mindset, excellent problem-solving skills, and a deep understanding of healthcare and insurance terminology. Duties & Responsibilities Essential Duties & Responsibilities * Data Analysis and Interpretation: * a. Analyze healthcare data, including cost, utilization, and outcome metrics, to identify patterns and trends. * b. Interpret economic and financial data related to healthcare systems, services, and policies. * Economic Modeling: * a. Develop economic models to assess the impact of healthcare interventions, policies, and programs. * b. Utilize statistical methods and modeling techniques to simulate economic scenarios and evaluate potential outcomes. * Stop Loss Policy Management: * a. Analyze and manage the organization's stop loss policies to ensure they are structured and priced effectively. * b. Monitor policy performance and assess the impact on the company's financials. * Claims Analysis: * a. Review and analyze claims data to identify trends, outliers, and potential cost-saving opportunities. * b. Collaborate with the Business Intelligence team to ensure accurate reporting and documentation. * Risk Assessment: * a. Assess the organization's risk exposure related to stop loss insurance. * b. Develop strategies to mitigate risks and reduce financial losses. * Data Analysis: * a. Utilize data analysis tools and software to extract valuable insights from large datasets. * b. Generate reports and presentations to communicate findings to the management team. * Policy Renewals and Negotiation: * a. Coordinate the renewal process for stop loss policies. * b. Collaborate with insurance providers and brokers to negotiate terms and pricing. * Compliance and Regulatory Knowledge: * a. Stay updated on industry regulations and compliance requirements related to stop loss insurance. * b. Responsible for executing and monitoring ongoing control procedures and documentation related to compliance with Sarbanes-Oxley requirements and for the remediation of control deficiencies, if any. Supervisory Responsibilities * No supervisory responsibilities. Education & Experience * Bachelor's degree in Finance, Data Analytics, Economics, Business, or a related field. A master's degree or relevant professional certification is a plus. Knowledge, Skills & Proficiencies * Strong analytical skills and the ability to work with complex data. * Proficiency in data analysis and modeling tools (e.g., Excel, SQL, and PowerBI). * Experience in stop loss insurance, risk management, or related fields is a plus. * Knowledge of healthcare and insurance industry terminology. * Excellent communication skills and the ability to present findings to both technical and non-technical stakeholders. * Detail-oriented and organized, with the ability to manage multiple tasks simultaneously. * Strong problem-solving and critical thinking abilities. Physical Requirements The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk, and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing Travel Requirements Travel Required Amount of Expected Travel Details No Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

Specialty: Cath Lab, Cardiac Duration: 13 Week Shift: 5x8 Job Description: Alliance Medical Staffing has a new Travel Job opportunity for a RN- Registered Nurse with our client in Miami, FL. Location: Miami, FL License Required: FL Specialty: Cath Lab, Cardiac -Inquire with a Recruiter for more details at (402) 512-1392 or Support@AllianceMedStaffing.com Start: 2025-12-29 for 13 Week Shift: Mids- 5x8 -- 1100-1900 Apply here today for further details and to be connected with the hiring manager ASAP! This Job Reference Code 23-965415

Borinquen Medical Centers is located in Miami, FL and is seeking to hire a full-time Medical Director for our Specialty Care department. This position is primarily responsible for directing staff and programs of the organization's medical and nursing programs. This position is responsible for working closely with clinical staff, department directors, and physicians to ensure that the highest standards of quality and service are maintained; overseeing the implementation of quality improvement efforts designed to improve clinical performance and maintain compliance with HIPAA and other accreditation standard. The Medical Director of Specialty Care will provide guidance to the facility medical staff in the improvement of clinical care and services and lead the organization to clinical excellence and effectiveness. The Director will work closely with administration and medical staff leadership in setting and achieving goals related to improved patient outcomes, improved care delivery efficiency and reduced unnecessary variations in practice. Will collaborate with and support the efforts of Care Management, Quality, Nursing, and other departments to achieve facility goals in delivering care. Will be accountable for demonstrating continued improvement in facility performance, clinical outcomes and cost effectiveness. REQUIREMENTS * Medical Degree from an accredited medical school, * Completion of a residency program form an accredited institution * Board Certification in Infectious DIsease * Current active State of Florida physician license * Clinical Management Experience * Experience in Internal Medicine, Family Medicine, HIV, and other specialty of inpatient care * Eligible to be credentialed as part of the medical staff * Five to 10 years' experience in integrated health system. * Leadership experience in complex healthcare organization with demonstrated success * Experience in the management of clinical improvement and patient safety * Strong interpersonal skills. * CPR Certification * Athena or Electronic Health Records experience * Ability to interact effectively with consumers, administration, and staff. * Handle the information with high level of confidentiality. BENEFITS * Medical/Dental/Vision/Short Term Disability * Company paid long term disability * Life insurance * 401K Plan * Standard Paid Holiday's * Vacation and Sick Time * Amazing Team & Atmosphere

Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients. TASKS AND RESPONSIBILITIES * Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable. * Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system. * Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary. * Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms. * Leads, trains, and guides the activities of other clerks engaged in patient registration. * Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position. * Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment. * Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes. * Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs. * Assists in education of patients about company policy and procedural changes when applicable. * May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records. * Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow. * Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department. * Assist the supervisor as unusual problems arise; Support staff in assigned project based work. REQUIREMENTS * High School Diploma, or equivalent registration and medical records experience. * Bilingual preferred. * Strong interpersonal skills. * Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality. BENEFITS * Medical/Dental/Vision/Short Term Disability * Company paid long term disability * Life insurance * 401K Plan * Standard Paid Holiday's * Vacation and Sick Time * Amazing Team & Atmosphere

Borinquen Medical Centers is based in Miami, FL and is seeking to hire a full-time Outreach Specialist. Responsible for informing the community and creating awareness about Borinquen Medical Centers (BMC) services, including: substance use, mental health, HIV prevention, and prevention education on the risks of substance misuse, HIV/AIDS, and STDs. The Behavioral Health Outreach Specialist also conducts outreach in high-risk areas to recruit participants for testing and BMC services, provides needed linkages to service provision for individuals with mental health, substance use and/or co-occurring disorders, and participates in the coordination and facilitation of presentations to educate the community about our services. TASKS AND RESPONSIBILITIES * Assist Project Director and Behavioral Health Lead Navigator in SAMHSA annual reports, continuation applications, etc. for Behavioral Health Department. * Assist Project Director and Behavioral Health Lead Navigator with integration of behavioral health services and communication between disciplines (psychiatrists, physicians, APRNs, LCSWs, LMHCs, etc.). * Attend weekly staff meetings, Behavioral Health Department meetings, and BMC general staff meetings. * Communicate effectively with supervisor regarding caseloads, issues regarding supervision, and leave requests. * Conduct street and community outreach during working hours, including some nights and weekends as needed. * Assist Project Director and Behavioral Health Lead Navigator in the creation, scheduling, and presentation of education sessions/groups for HIV, STD awareness, mental health, Life Skills, substance use, and other BMC services. * Distribute preventive materials including safe sex kits, condoms, and flyers. * Educate target population, newly diagnosed HIV persons, and others about BMC's available services, treatment options, and assist with linkages to services. * Engage and educate individuals aged 13 and up in risk-reduction discussions. * Ensure all certifications required for your position remain active and that updated copies are submitted for your employee file. * Ensure data collection is completed in a timely, accurate and consistent manner, including HIV and STD testing, follow-up questionnaires, and others. * Make home visits and reach out to individuals that are high risk, hard to reach, and/or present an adherence problem to treatment. * Navigate coordination and expedite services and linkages to additional wrap around care. * Perform behavioral screenings and assessments including GPRA, questionnaire data, demographic data collection instruments, pre-post training assessments, and surveys of partners and staff. * Assist Project Director and Behavioral Health Lead Navigator in performing periodic review of performance measures to assess progress toward goals, inform program development, and enable fine-tuning of implementation strategies. * Present at internal departmental meetings and educate BMC staff about programs and services * Provide HIV, hepatitis, and STD testing and counseling. * Provide program with community referrals, providing name and location of available van and outreach sites. * Recruit participants for all Behavioral Health programs, HIV/hepatitis/STD testing, and prevention services. * Work with the Marketing Department to create campaigns and projects for social media. * Perform all other duties as assigned by Director of Behavioral Health and/or Behavioral Health Program Managers. REQUIREMENTS * Minimum High School Diploma, or equivalent. * Outreach experience. * Bilingual preferred (Spanish/English or Haitian-Creole/English). * Strong interpersonal skills. * Valid FL driver's license in good standing. * HIV/AIDS 500-501 from DOH.

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Health Center Manager leads daily operations of a clinic, ensuring efficient, high-quality, and patient-centered care. This role oversees clinical, administrative, and financial functions to support organizational goals and optimize patient experience. The Manager is responsible for team leadership, regulatory compliance, operational excellence, and the alignment of clinic performance with value-based care (VBC) metrics and strategic objectives. Essential Duties & Responsibilities Clinical & Operational Oversight * Ensure smooth daily clinical operations, optimizing provider schedules and patient flow. * Monitor visit types (e.g., AWV, TOC, chronic care) and coordinate team huddles to close care gaps. * Supervise EMR workflows, encounter closures, and documentation accuracy. * Oversee safety standards (OSHA, HIPAA, CLIA) and ensure readiness for emergencies and drills. Administrative & Financial Management * Reconcile daily collections (cash, card, copays), close billing days, and manage petty cash. * Oversee clinic expenses in Oracle and ensure financial protocols are followed. * Audit scheduling, coverage, interpreter/transportation needs, and room availability. * Lead end-of-day reviews and escalate critical issues to leadership. Compliance, Safety & Quality * Lead regulatory compliance efforts, including HIPAA, OSHA, infection control, and vaccine storage. * Monitor quality dashboards (e.g., no-show rates, vaccination tracking, HEDIS metrics). * Lead incident reporting and corrective actions. * Serve as site leader for emergency response protocols. Patient Experience & Retention * Ensure seamless check-in/out and front desk operations. * Resolve complaints efficiently and maintain high satisfaction scores (e.g., Google Reviews). * Oversee new patient onboarding, portal use, and patient education. * Support non-compliance and disenrollment workflows. Value-Based Care & Strategic Initiatives * Analyze performance trends and implement strategies to meet VBC contract goals. * Collaborate with care teams and regional leaders to optimize clinical and financial outcomes. * Participate in quality improvement workgroups and advocate for operational tools and resources. * Community Engagement & Growth * Partner with Growth team for clinic tours and onboarding of new patients. * Support patient retention efforts and high-touch engagement strategies. * Address Social Determinants of Health (SDoH) by coordinating with care managers and community resources. Performance * Metrics HEDIS, STAR, and CAHPS scores * Risk Adjustment / RAF accuracy * Patient satisfaction and retention * Visit capacity and no-show rates * Hospital and ED utilization reduction * Clinical documentation and care plan completion Additional Duties & Responsibilities * Timekeeping & Attendance Management * Oversee the accurate and timely submission of employee timesheets, ensuring compliance with organizational policies and labor regulations. * Maintain and monitor the PTO (Paid Time Off) calendar, ensuring appropriate staffing coverage and alignment with operational needs. * Coordinate with HR and payroll departments to resolve discrepancies and ensure accurate tracking of hours worked and leave balances. * Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related inquiries. * Oversee the full employee lifecycle for direct reports, including hiring, job and compensation changes, and offboarding activities. * Collaborate with regional leadership to support organization-wide initiatives and implement strategic goals at the center level. Supervisory Responsibilities * Team Leadership & Development * Hire, train, and manage front desk staff, MAs, and referral coordinators. * Conduct regular 1:1s, huddles, and performance reviews. * Foster a culture of accountability, service excellence, and staff engagement. * Identify training needs and manage performance improvement plans. Education & Experience One of the following is required: * High School Diploma with 5+ years of relevant experience (healthcare or similar service industry). * Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business, or Public Administration with 2+ years of relevant experience. * BLS Certification, be able to respond to medical emergencies (Preferred). Knowledge, Skills & Proficiencies * Technical & System Proficiency * Electronic Medical Record (eCW) - superuser level * Ring Central - communication systems * Workday - HR and team management * Oracle - financial/expense tracking * Power BI, Excel, Word, Teams, PowerPoint * Healthcare portals (e.g., Availity, payor systems) * TripMaster - transportation scheduling * Compliance tools (e.g., NAVEX) * Ticketing systems (e.g., Cano.Net) * Key Competencies * Strong leadership and coaching skills * Excellent communication and conflict-resolution abilities * Patient-first mindset with a hands-on leadership style * Proactive problem-solving and escalation judgment * Deep understanding of VBC and population health goals * Comfortable working in fast-paced, team-based environments Behavioral Expectations * Advocate for your patient as a family member * Reach out to patient post hospitalization/emergent event/concerning labs and document in eCW, as needed to support clinical * Greeting patient warmly and address them by their preferred name * Assist physically if patient needs assistance * Touch base/collaborate with Medical Assistant/Provider frequently to keep an eye on schedule * Partners with her clinic team- optimize the working partnership * Support your associates around the clinic to support the team when asked and available * Bilingual (English and Spanish) preferred. Incentive This position is eligible to receive a performance bonus each calendar year based upon the Company's achievement of certain financial targets and the achievement of metrics relevant to your position. Benefits At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more. Job Requirements Physical Requirements This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Work will involve constant driving/traveling to assigned clinics/territories. Travel Required Amount of Expected Travel Details Yes 0-25% Flexibility to travel to clinical sites as needed. Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

Borinquen Health Care Centers, Inc. is based in Miami Dade County and is seeking to hire an Infectious Disease Specialist (MD) to join our team. We provide a comprehensive range of health and social services to our culturally diverse community. Under the direction of the Chief Medical Officer, the Infectious Disease Specialist is responsible to diagnose illnesses and prescribe and administer treatment for people suffering from injury or disease, providing primary care. Physician is to examine patients, obtain medical histories as well as order, perform, and interpret diagnostic tests. Position Duties: Examines patients, obtain medical histories, and order, perform, and interpret diagnostic tests. Counsels patients on diet, hygiene, and preventive health care. Supervises the primary care service clinic as delegated by the Chief Medical Officer. Makes referrals to specialists for further testing, diagnosis or treatment. Participates in the training and in service programs as the Medical Director indicates. Obtains and maintains active hospital practice. Will participate in a 24 hour coverage program including after-hours phone calls and hospital coverage, evenly distributed among all physicians. Meets or exceeds the minimum guideline of 4,200 medical encounters per year as mandated by HHS. Participates in committees of the medical staff and regular clinical audits as indicated for quality assurance and peer review. Maintains patient confidentiality at all times. Relates to the community and other local professionals as a representative of our health centers. Performs and reports the quality Improvement audits to the Medical Director. Maintains contact with applicable agencies/organizations for guidance in the solution of compliance problems. Create and modify documents for activities, and prepares reports as required. Read, interpret and apply laws, rules, regulations, policies and/or procedures. Weigh the relative costs and benefits of a potential action. Develop and/or implement new policies/procedures/standards and/or rules/regulations Ensure compliance with contract terms, policies and procedures, etc. Maintain accurate documentation of all services rendered in patient chart. Maintain organized, clean, efficient and confidential work area. Maintain records, prepare reports, and conduct correspondence related to the work. Relates to the community and other local professionals as a representative of our health centers. Support staff in assigned project based work. Performs other reasonable and proper duties as assigned by Executive Director. Clerical Tasks/Omindoc Medical Manager Review labs Other duties as assigned by immediate supervisor as required. Candidate Requirements: Possession of a Medical Degree (M.D. or D.O.) Licensed in the State of Florida. Must be Board Eligible or Certified in a primary care specialty. Must qualify for active staff privileges at local hospital. Experience in primary care, public health, or community health preferred. Bilingual preferred. Strong interpersonal skills. Handle the information with high level of confidentiality Talking to others to convey information effectively. Organization and coordinating skills. Interviewing skills. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Understanding written sentences and paragraphs in work related documents. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Relies on experience and judgment to plan and accomplish goals Benefits: Medical/Dental/Vision/Short Term Disability Company paid long term disability Life insurance 401K Plan Standard Paid Holiday's Vacation and Sick Time Amazing Team & Atmosphere This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Patient Financial Services Specialist to join our team. This remote role is responsible for providing exceptional support to patients and healthcare providers using the EPIC system. The specialist will handle inquiries, resolve issues, and ensure a positive patient experience while managing Work Queues (WQs) and collaborating with multiple departments to maintain high standards of service. Essential Responsibilities Respond to patient and provider inquiries via phone, email, and live chat with timely, accurate information Monitor and manage Work Queues (WQs) to ensure timely resolution of tasks and issues Maintain detailed documentation of customer interactions, issues, and resolutions in patient accounts Provide training and support to users on effective use of the EPIC system Collaborate with the Revenue Cycle Management (RCM) team and Operations to ensure seamless service delivery Generate and analyze reports on customer service activities, identifying trends and opportunities for improvement Communicate regularly with leadership regarding trends, issues, and system optimization opportunities Qualifications High School Diploma or equivalent required; EPIC certification preferred Minimum of 2 years of healthcare customer service experience Skills & Abilities Excellent communication and interpersonal skills Strong problem-solving and troubleshooting abilities Proficiency in using the EPIC system Ability to manage multiple tasks and prioritize effectively Strong attention to detail and accuracy Ability to interpret insurance correspondence and remittance, and communicate clearly with responsible parties Ability to work independently and collaboratively as part of a team Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient financial services at Tampa Family Health Centers.

Job DescriptionBilingual Call Center Scheduling Coordinator At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Bilingual Call Center Scheduling Coordinator to join our team. In accordance with TFHC policies and procedures, this role is responsible for answering incoming calls, scheduling patient appointments, and tasking phone messages to the appropriate health center and personnel. The coordinator plays a vital role in ensuring a positive patient experience through excellent communication and customer service. Essential Responsibilities Answer and direct incoming telephone calls received by the call center Accurately and efficiently schedule patient appointments Task phone messages to health centers' task pools as appropriate Collect and enter demographic information into the Electronic Health Record (EHR); verify corrections as needed Utilize call center training materials and adhere to established policies and procedures Demonstrate consistent application of quality customer service skills Support TFHC's Mission, Vision, and Values Adhere to HIPAA, TFHC, and accreditation agency rules and regulations Perform other duties as assigned by supervisor Qualifications High School Diploma or equivalent required Minimum of six (6) months of customer/patient service experience in a high-volume FQHC, hospital, or call center Skills & Abilities Exceptional customer service skills Strong verbal and written communication skills; bilingual (English/Spanish) or multilingual strongly preferred Familiarity with medical and dental terminology Ability to use and maximize call center software and related technology Proficiency in Microsoft Office Suite and Electronic Health Records Ability to thrive in a fast-paced, high-demand administrative or clinical setting Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient scheduling and support services at Tampa Family Health Centers.

Job DescriptionMedical Assistant (MA) - Women's Health At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Medical Assistant (MA) - Women's Health to join our care team. This role performs both administrative and clinical duties for patients in women's health services, supporting organizational quality and patient-centered care. Medical Assistants at TFHC embody our core values of quality, respect, integrity, partnership, and compassion in all activities and decisions, while ensuring compliance with HIPAA, OSHA, and accreditation standards. Essential Responsibilities Document patient information accurately and timely in the Electronic Health Record (EHR) Complete intake interviews for new and returning patients Participate in daily huddles and pre-visit preparation, ensuring culturally and linguistically appropriate services Prepare patients for medical exams; assist providers during exams as requested Address barriers to care when patients have not met treatment goals Process and route tasks appropriately in a timely manner Administer vaccines at the direction of a provider Perform screening tests, draw blood safely and accurately, and complete standing orders Schedule follow-up appointments based on protocol and patient needs; follow up with patients to ensure compliance Clean and stock exam rooms; disinfect treatment and lab surfaces daily; manage biohazard waste appropriately Set up exam rooms according to patient visit type Support TFHC's Mission, Vision, and Values in all patient interactions Perform other duties as assigned by supervisor Qualifications High school diploma or equivalent required Graduate of an accredited Medical Assistant program with certification Current BLS certification Experience Minimum of 6 months' experience in a Women's Health/OB MA role, or currently enrolled in a medical, nursing, or EMT program Skills & Abilities Ability to navigate and enter data into an EHR Proficiency in Microsoft Word and Excel Basic knowledge of medical terminology and procedures Mathematical proficiency Ability to multi-task in a fast-paced environment Strong written and oral communication skills Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional women's health services at Tampa Family Health Centers.

Job DescriptionPsychologist At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Psychologist to join our Behavioral Health team. This role provides direct therapy services to patients of all ages, offering evidence-based interventions in both individual and group settings. The psychologist will collaborate with primary care providers, participate in quality improvement initiatives, and support TFHC's mission of delivering patient-centered, integrated care. Essential Responsibilities Provide cognitive and behavioral interventions to adult and pediatric patients with behavioral health concerns Conduct classes in primary care settings (e.g., stress management, sleep enhancement, chronic pain) Consult with primary care physicians regarding patient care and provide timely follow-up on referrals Document patient encounters accurately and promptly in electronic health records Deliver presentations and trainings to primary care team members on behavioral health topics Participate in the development, implementation, and evaluation of clinical pathway programs Consult with legal authorities, as directed Manage a full daily patient schedule in accordance with TFHC guidelines Supervise peer providers in training or not yet fully licensed, as assigned Attend and participate in meetings, committees, and conferences Support TFHC's Mission, Vision, and Values in all aspects of care delivery Qualifications Doctoral Degree in Psychology Minimum of 2 years' experience as a therapist (community-based setting preferred) Current BLS certification Current and unencumbered license to practice in the State of Florida Experience with Autism testing (ADI and ADOS) required Proficiency in electronic health record systems and Microsoft Office Strong communication, organizational, and problem-solving skills Ability to work independently while adhering to TFHC, HIPAA, and accreditation standards Commitment to working with diverse populations in a respectful and empathetic manner Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

The Senior Manager of Procurement is responsible for overseeing the Procurement department and for strategic sourcing and tactical purchasing activities; directly supporting functional groups such as Operations, Clinical Administration, and IT. The Procurement Senior Manager will be responsible for utilizing strategic sourcing levers to deliver cost discounts together with enhanced service levels and working with vendor partners. Essential Duties & Responsibilities Supports the department with the expansion and improvement of logistics strategies and business plans for the Medical Centers. Reports, monitors, and analyzes departmental volume indicators and statistics, including workload volumes. Plans annual department operating budget for approval. Prepares reports, monitors and reconciles expenses. Serves as a liaison between vendors, department managers and centers. Supervises distinctive projects for supply chain services and medical centers. Manages contract negotiations and renewals to maximize company- wide purchasing. Works with the regional director of operations for patients' service programs to improve quality control and conduct follow-up to guarantee the efficiency of purchasing processes. Makes applicable recommendations to facilitate and enhance department operations. Examines and organizes continuing audits of purchase orders and issues reports to confirm proper account data, costs, and processes are followed. Manages policies and procedures for Purchasing and Supply Chain Services departments. Develop and/or modify policies and procedures to better manage the supply chain process. Coordinates the orientation and addresses new hires regarding Supply Chain process and the distribution of passwords for new staff. Provides training for new medical center managers on proper purchasing policy and procedures. Communicates new product changes throughout the medical centers. Establishes effective communication with department heads, staff and outside vendors to safeguard proper department operations. Additional Duties & Responsibilities Full comprehension of office management systems and procedures Exemplary planning and time management skills High level verbal and written communications skills Discretion and confidentiality is mandatory Other duties/responsibilities may be assigned to the position. Supervisory Responsibilities Supervises Procurement personnel Education & Experience Bachelor's Degree is preferred. Three-five years of experience in materials management as an Operations or Purchasing Manager or similar experience. Three-five years of computerized inventory management systems experience. Excellent knowledge of MS Office (Power Point, Excel & Word) Knowledge, Skills & Proficiencies Demonstrated ability to analyze and interpret spend and cost data, research market trends, identify best practices, and manage supporting contract development activities. Experience running multiple requests for proposal's and savings projects concurrently with the ability to prioritize to meet deadlines. Desire and ability to take full ownership of projects and produce high quality work. Exceptional problem-solving and analytical skills. Ability to work effectively, maintain composure and make decisions in stressful situations. Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines. Fluent in English and Spanish. Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Physical Requirements/Working Environment This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Work may involve some driving/traveling to assigned clinics.

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Patient Enrollment Coordinator is responsible for improving Cano's enrollment growth objectives by discussing enrollment and eligibility options with members/non-members. The Patient Enrollment Coordinator is fluent with various payor sources (Medicare, HMO's, Medicaid, etc.) of primary care and physiotherapy services. The Patient Enrollment Coordinator guides the patient/prospective patient through the insurance/cash pay process, explain payment plan options, and assists patient with membership enrollment or credit applications. Essential Duties & Responsibilities * Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services and products. Identifies any prospects/member's needs, answers questions related to healthcare access and Cano service offerings, discusses cost of service (if needed) and facilitates enrollment into health plans or payment plans. * Assists patients with credit application, if applicable. * Collaborates and maintains a healthy relationship with health plan agents and brokers. * Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management. * Verifies insurance and benefit coverage on all of patient's insurance plans for each service being provided. * Maintains lines of communication and follow up with current members to assure there is no loss of benefit coverage. * Collaborates with Community Outreach associates on center and community activities events, as needed. * Regularly generates and submits reports on new enrollment for insured/cash pay members. * Delivers presentations, attends meetings, and distributes educational materials to members/potential members. Additional Duties & Responsibilities * Ability to remain positive, courteous, and professional. * Maintain adequate supplies, equipment, and materials (informational material, promotional items). * Self-motivated and may work with little (indirect) supervision to achieve goals and objectives. * Communicate with fellow associates to identify areas of opportunity to enhance membership growth. * Regularly generates and submits reports on new enrollment for insured/cash pay members. * Additional duties may be assigned. Supervisory Responsibilities * No supervisory responsibilities. Education & Experience * Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry). * Demonstrated exceptional networking and negotiations skills. * Demonstrated strong public speaking and presentations skills. * Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision. * Must be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. * Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends. Education Requirements Education Level Discipline Required High School Knowledge, Skills & Proficiencies * Must be fluent in English and primary language of target population (ie., Spanish) * Must be IT proficient working with electronic medical records (preferably eCW), health plan portals, and IT systems (Care Credit and MicroSoft products including Share Point, Excel, Outlook, Teams, etc.) * Understanding of Medicaid and Medicare (including healthcare markets) * Detail oriented to ensure accuracy of reports and data * Sales and marketing experience, highly preferred * Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus Physical Requirements This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing Travel Requirements Amount of Expected Travel Details Yes 0-25% Work will involve some driving/traveling to assigned clinics. Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

Job Description Provide varied administrative, clerical and professional support duties required to efficiently and effectively deliver core administrative functions across Human Resources Department operations, especially with employment, benefits and employee relations activities. Essential Duties & Functions Performing administrative duties, such as maintaining employee databases and sorting emails for the HR department. Maintain digital and electronic records of employees. Maintaining proper records of employee time and attendance, leave of absence and return to work. Completes scheduling of interviews for applicants and processing of employees for hire and termination; makes staff identification badges including providing appropriate facility badge access, as needed; prepares and delivers the new employee orientation process. Administers benefits programs including insurances, leaves of absence and related reporting and data management, with frequent, varied internal and external personal interactions. Administers HRIS operations, data and integrity, applying process updates as necessary. Conducts periodic audits of employee records and license expiration checks, to ensure compliance with organizational, regulatory, and accreditation requirements. Verifies employment and background checks as needed, for employees at all stages of employment. Supports credentialing operations as required, often with provider CV/resume data, including necessary research of work history and gaps in work history; assist in monitoring provider licensure and certifications. Responsible for Human Resources files of all types, paper and electronic, ensuring documents and materials are kept safe and confidential. Serving as a point of contact, providing smooth communication with employees and timely resolution to their queries. Managing and coordinating schedules for the HR department, including meetings and events. Conduct outreach to colleges, universities, community organizations, and online platforms to promote opportunities and engage potential candidates. Maintaining accurate and up-to-date human resource files, records, and documentation. Assisting in the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting reference checks. Answering frequently asked questions from applicants and employees related to standard policies, benefits, hiring processes, etc. Providing support to HR staff by preparing reports, conducting research, and consolidating data for analysis. Assisting in conducting new employee orientation, onboarding, and update records with new hires. Perform orientations and update records of new staff. Produce and submit reports on general HR activity. Provides all clerical and administrative services for all aspects of Human Resource functions. Strict adherence to all HIPAA, Tampa Family Health Centers, Inc. (TFHC), state, federal and accreditation agency rules, regulations and standards. Other duties as assigned. Required Education, Certifications, Licenses, & Training High School or Associates degree Required Years of Experience Minimum of (1) year of experience in HR Operations or professional training Required Knowledge, Skills, and/or Abilities Strong interpersonal skills to interact with employees at all levels of the organization and address queries and/or concerns effectively. Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position. Fast computer typing skills (MS Office, in particular). Hands-on experience with an HRIS or HRMS. Familiarity with ATS software and resume databases. Basic knowledge of labor laws. Excellent organizational and time management skills to handle multiple tasks and deadlines efficiently. Problem-solving skills to address and resolve various HR-related issues.

Pharmacist (Part-Time) At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Part-Time Pharmacist to join our pharmacy team. This role manages healthcare for TFHC's high-risk patient population through a collaborative approach between clinical and pharmacy departments. The pharmacist ensures safe, effective, and cost-efficient use of medications while supporting compliance, patient education, and quality improvement initiatives. Essential Responsibilities Ensure safe, effective, and cost-efficient use of medications Maintain accuracy in age-specific pharmaceutical care Provide drug information to clinicians and patients Comply with HIPAA, accreditation guidelines, and TFHC policies Stay current with Florida Board of Pharmacy laws, rules, and regulations Support formulary management and therapeutic substitution initiatives Maintain knowledge of the 340B drug program Supervise pharmacy technicians, including training, oversight, and monitoring of daily activities Assist in developing and maintaining quality improvement programs, clinical services, and pharmacy protocols Participate in multidisciplinary committees, accreditation readiness, and audit processes Report adverse drug reactions and medication errors Manage pharmacy operations including cash handling, inventory, and supply management Stay current with CMS regulations and developments in pharmaceutical care Qualifications Active and unencumbered license to practice pharmacy in the State of Florida Current BLS certification (renew every 2 years) Completion of 340B University OnDemand certificate within first 2 weeks of employment; annual renewal required Certified to immunize PharmD preferred MTM experience a plus Residency training a plus Skills & Abilities Ability to work with diverse social, ethnic, and economic populations Strong communication and interpersonal skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to navigate and enter data into electronic health records Strong organizational and problem-solving skills Why Tampa? Ranked among the Top 5 Best Places to Live in Florida , Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive . Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Develop, implement and deliver daily wellness activities that take place at the Wellness Center, to include music and dancing, nutritional and educational courses, and fitness center activities. The Wellness Coordinator typically welcomes members and/or visitors and works to ensure that they have a safe and enjoyable experience. The Wellness Program Coordinator facilitates health, wellness and recreational programs for a Senior Population (65+ years). Duties & Responsibilities Essential Duties & Responsibilities * Plan, and lead activities and programs that enrich the lives of Cano Health patients. * Create structured curriculums designed to engage Cano Health patients in health, wellness and social activities. * Greet and interact with members and/or visitors as they enter and exit the wellness center. * Maintain a calendar of activities and events that are designed to provide Cano patients with a positive, fun-filled and engaging experience. * Keep accurate attendance in eCW for all patient, following the workflow as required. * Educate and enforce fitness center rules and regulations * Ensure each patient signs the fitness center waiver, if applicable. * Perform set-up and clean-up responsibilities for each activity, including equipment used. * Develop and maintain relationships with local senior centers and health plans to establish an active network of resources. * Notify manager and facilities department of any incidents or repairs needed. * Complete accident/incident reports and submit to manager within 24 hours of the incident. * Communicate hours of operation and promote class participation to patients. * Provide patients with information regarding benefits and activities of Wellness Center. * Arrange for transportation for patients attending the Wellness Center as needed. * Ensure necessary inventory of items needed at the Wellness Center is kept. * Follow departmental safety, personnel, and administrative policies, procedures and ordinances. * Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional. Additional Duties & Responsibilities * Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Supervisory Responsibilities * No supervisory responsibilities Education & Experience * High school diploma or GED minimum. * One to three years' experience in recreation, physical fitness facility, country club or customer service industry. * First-aid training and CPR/AED certification required. Due to the physical nature of the position, the ability to set up large equipment (i.e. Spin bikes etc.) and lift at least 35 pounds. * Experience with activity or events planning is a plus Knowledge, Skills & Proficiencies * Ability to recognize safety concerns and provide a safe environment * Ability to work well and communicate effectively with patients * Excellent relationship building/people skills * Creative with a passion for health, wellness and fitness * Ability to work independently and problem solve without direct supervision. * Skilled in operating phones, personal computer, software and other IT systems. * Ability to pay close attention to detail and to ensure accuracy of reports. * Fluent in English and Spanish Job Requirements Physical Requirements This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Requirements Travel Required Amount of Expected Travel Details Work will involve some driving/traveling to assigned clinics. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

Social Services Coordinator Reports To: Supervisor, Social Services Department: Social Services FLSA Status: Non-Exempt Assist patients/visitors with the completion and submission of the ACCESS applications for Food Stamps, Medical Assistance and Medicare Saving Programs. Complete any Immigration application and translate and notarize documents. Provide general assistance to our patients in any service they require. Essential Duties & Responsibilities: Completes and submit the ACCESS applications for our patients/visitors based on the information they provide. Assists patients/visitors in create “My Access Account” Follow up on the ACCESS application until DCF (Department of Children and Families) determines their eligibility. Assists patients/visitors to make any call to DCF, Social Security Administration, Health Plan, or any other call. Helps patients/visitors to request or activate their EBT (Electronic Benefits Transfer) card. Completes the N-400 (Application for Naturalization) or I-912 (Request for Fee Waiver Form) for our patients/visitors. Assists patients/visitors with the application for the Government Cells. Completes the application for the “American Passport” Completes all applications and handle all confidential information in an honest, ethical and professional manner. Ensures that all HIPAA standards are met. Additional Duties & Responsibilities: Ensure compliance with all company policies Completes the DCF and Cano Health consent form and obtain the patient/visitor's signature Supervisory Responsibilities: No supervisory responsibilities Education & Experience: Must have High School diploma or equivalent or years of relevant experience. Previous experience in customer service. Previous experience with DCF or other Government assistance programs preferred or Immigration Services. Microsoft Office programs experience including Excel. Knowledge, Skills & Proficiencies: Skill in operating phones, personal computer, software and other IT systems. Skill in oral communication Ability to communicate with employees, patients and other individuals in a professional and courteous manner. Ability to pay close attention to detail and to ensure accuracy of reports and data. Fluent in English and Spanish Physical Requirements/Working Environment: This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: Work may involve some driving/traveling to assigned clinics. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Job DescriptionHealth Center Office Manager At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change. Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence. Position Summary We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction. Essential Responsibilities Manage daily operations of the health center and oversee provider schedules Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements Oversee front office registration, check-in/check-out, and patient flow Address employee performance management and personnel processes Serve as a liaison between administrative staff, nursing, and medical records Monitor inventory, supplies, and equipment maintenance Ensure cash handling procedures are followed and balanced daily Run, review, and sign required operational and financial reports timely Handle patient questions, concerns, and complaints professionally Maintain a clean, safe, and professional clinic environment Support quality improvement initiatives and chart audits as needed Promote TFHC's Mission, Vision, and Values and foster a collaborative team culture Perform other duties as assigned Qualifications Bachelor's degree in Business or related field required Minimum of 5 years of office management experience Minimum of 1 year of supervisory experience Skills & Abilities Ability to navigate and document in an Electronic Health Record (EHR) Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint Strong written and verbal communication skills Ability to analyze and resolve billing, claims, and operational issues Ability to manage multiple priorities in a fast-paced healthcare environment Strong understanding of healthcare operations, compliance, and regulations Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, travel, and entertainment Why Join TFHC? As an Office Manager at TFHC, you'll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community. Join Us If you're an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers.

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Pharmacy Technician to join our pharmacy team. The Pharmacy Technician is responsible for performing clinical and technical tasks within pharmacy operations. Responsibilities include assisting in all phases of dispensing prescriptions and maintaining adequate inventory of medications and supplies under the direct supervision of a pharmacist or the Director of Pharmacy Affairs. Essential Responsibilities Properly identify medication from stock shelves and count out proper quantity as ordered per SOP Receive, read, and prepare typed prescription labels accurately Counsel patients and maintain education literature under pharmacist supervision Verify eligibility under insurance plans and third-party payers; calculate costs accordingly Answer phones, respond to routine questions, and refer complex inquiries to the pharmacist Complete quality control/assurance activities and maintain data records Initiate or receive provider communications regarding refill authorizations; manage filed prescriptions Abide by Florida Board of Pharmacy laws related to Pharmacy Technicians Maintain pharmacy operations including cash handling, inventory, supplies, and peer technician development Adhere strictly to HIPAA, TFHC, accreditation agency, and State/Federal regulations Support TFHC's Mission, Vision, and Values in daily practice Follow up with care team members or patients regarding complaints or concerns Promote positive public relations with patients, visitors, and the community Maintain clean and organized workspaces and surrounding areas Complete all assigned duties effectively and efficiently Qualifications Bilingual proficiency in English and Spanish required to effectively communicate with and provide care to our diverse patient population. High school diploma or equivalent required Current BLS certification required (renew every 2 years) Pharmacy Technician Certification through an approved technical school, or minimum of 6 months' experience in a retail or hospital pharmacy Completion of 340B University OnDemand Statement of Completion Certificate within first 2 weeks of employment Annual completion of 340B University renewal course, Peer Review, and Fraud/Waste/Abuse training Skills & Abilities Strong attention to detail and accuracy Ability to work collaboratively in a fast-paced environment Excellent communication and customer service skills Knowledge of pharmacy operations, insurance verification, and regulatory compliance Ability to maintain confidentiality and adhere to HIPAA standards Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional pharmacy services at Tampa Family Health Centers.