Cano Health jobs in Brandon, FL - 73 jobs

Cano Health is a rapidly growing operator of healthcare centers specializing in Senior Care and Primary Care for all ages. We are a vibrant company culture founded on the pillars of family, wellness, and service, operating in Florida, Texas, Nevada, and Puerto Rico. As the organization continues to grow, it will be important to retain the best of the company's entrepreneurial culture and combine it with an awareness of the operational rigor needed in a more distributed, complex healthcare environment. Be part of a diverse team of talented professionals, united in their vision of achievement and professional growth that makes Cano Health the nation's leading health care services provider. At Cano Health we are working to be the most patient-centric company in the industry. To get there, we are currently looking for Call Center Agents who will be responsible for incoming and outgoing customer-patient calls. Make use of company policies to solve customer and patient issues and directing calls to the managerial team when necessary. Essential Duties & Responsibilities Schedule, confirm and reschedule patient appointments- review appointment date, time, location, and provider with the caller. Answer telephone promptly and in a polite and professional manner. Direct calls to other departments as needed. Making and confirming patient transportation appointments. Answer general member questions regarding our programs, services and benefits. Handle incoming calls for our publications, television advertising, and marketing for potential members. Informs callers of current events and/or services provided. Answer incoming customer - patient phone calls and take appropriate action for each call Making and confirming patient medical and transportation appointments. Make a minimum of 80 calls or more between incoming and outgoing calls Make a minimum of 10 appointments daily Must obtain a minimum of 90% in Quality Assurance Observation. Attend mandatory training sessions to stay updated on product, services, benefits, or company policy changes. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Follow all company policies and procedures. Education & Experience High school diploma or GED required Knowledge, Skills & Proficiencies Skilled in operating phones, personal computers, software such as (ECW, CRM, Zoiper, MD Vita, Care Tracker) and other IT systems. Ability to communicate with associates, patients, and other individuals in a professional and courteous manner. Ability to pay close attention to detail and to ensure accuracy of reports and data. Strong phone and verbal communication skills along with active listening. Must be available to work some holidays and weekends. Strong computer skills Excellent interpersonal communication skills Compensation and Benefits Competitive Salary Excellent Health, Dental and Vision Benefits 401K PTO Dedicated, motivated team and chance to be part of one of the nation's leading health care services provider High-end work environment For more details, please visit ******************

Medical Assistant (MA) - Pediatrics At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Medical Assistant (MA) - Pediatrics to join our care team. This role performs both administrative and clinical duties for pediatric patients, supporting organizational quality and patient-centered care. Medical Assistants at TFHC embody our core values of quality, respect, integrity, partnership, and compassion in all activities and decisions, while ensuring compliance with HIPAA, OSHA, and accreditation standards. Essential Responsibilities * Document patient information accurately and timely in the Electronic Health Record (EHR) * Complete intake interviews for new and returning patients * Participate in daily huddles and pre-visit preparation, ensuring culturally and linguistically appropriate services * Prepare patients for medical exams; assist providers during exams as requested * Address barriers to care when patients have not met treatment goals * Process and route tasks appropriately in a timely manner * Administer vaccines at the direction of a provider * Perform screening tests, draw blood safely and accurately, and complete standing orders * Schedule follow-up appointments based on protocol and patient needs; follow up with patients to ensure compliance * Clean and stock exam rooms; disinfect treatment and lab surfaces daily; manage biohazard waste appropriately * Support TFHC's Mission, Vision, and Values in all patient interactions * Mentor new and existing care team members; build rapport across the organization * Adhere to HIPAA, OSHA, accreditation agency, and TFHC rules and regulations * Perform other duties as assigned by supervisor Qualifications * High school diploma or equivalent required * Graduate of an accredited Medical Assistant program with certification * Minimum of 6 months' experience in a Medical Assistant role, or currently enrolled in a physician assistant, nursing, or EMT program * Current BLS certification Skills & Abilities * New graduates welcomed * Ability to navigate and enter data into an EHR * Proficiency in Microsoft Word and Excel * Basic knowledge of medical terminology and procedures * Mathematical proficiency * Ability to multi-task in a fast-paced environment * Strong written and oral communication skills Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional pediatric care at Tampa Family Health Centers.

Full Time Medical Staff CWHC-Causeway Health Center, Tampa, FL, US Physician ??? Pediatrician Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service???it???s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County.

Job DescriptionPharmacy Operations Regional Manager At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Pharmacy Operations Regional Manager to oversee and optimize pharmacy operations across multiple locations. This role ensures the smooth execution of daily operations, promotes strategies for effective and timely patient care, and provides leadership in supply chain management, pharmacy systems, patient support, and billing practices. The manager will foster collaboration, drive performance improvement, and uphold compliance with all regulatory standards. Essential Responsibilities Contribute to strategic and financial planning for pharmacy operations Develop and support a vision for building dedicated teams and patient relationships Establish performance and quality improvement criteria; conduct routine evaluations of pharmacy performance Develop and implement onboarding and ongoing training programs Provide coaching and guidance to team members to enhance patient experiences Foster a collaborative work environment that promotes teamwork and communication Evaluate and optimize workflows for efficiency and consistency Implement strategies to improve patient experience, medication adherence, and pharmacy goals Ensure compliance with HIPAA, TFHC policies, and state/federal regulations Manage PTO, timecards, attendance, and staffing for Pharmacy Managers Collect, analyze, and disseminate performance data to drive accountability Recommend improvements to information systems and technology for performance tracking Manage patient complaints effectively and implement preventive solutions Maintain clean, organized work environments and adherence to company policies Support TFHC's Mission, Vision, and Values in all aspects of pharmacy operations Qualifications PharmD degree required; Florida Pharmacist license in good standing Current BLS certification MBA, MHA, MPH, or residency in Pharmacy Administration preferred (or equivalent experience) 340B program experience required; certification preferred 5-8 years of healthcare pharmacy leadership experience or ambulatory/pharmacy administration residency Skills & Abilities Experience managing multiple pharmacies; FQHC or hospital experience preferred Strong knowledge of pharmaceutical terminology and calculations Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to navigate and enter data into electronic health records Strong communication, leadership, and problem-solving skills Ability to work effectively with diverse social, economic, and ethnic populations Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking an Insurance Verification Specialist to join our Revenue Cycle Management (RCM) team. This role is responsible for verifying patient insurance coverage and benefits to ensure accurate billing and claims processing. The specialist will interact with patients, clinicians, and insurance companies to confirm necessary information, update records in EPIC, and ensure compliance with all regulations while supporting a positive patient experience. Essential Responsibilities Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module Interact with patients, healthcare providers, and insurance companies to obtain necessary information Coordinate with clinical staff and operations to ensure required documentation is available Update insurance and patient information in the EPIC system as needed Follow up on issues related to insurance verification and claim submission Navigate insurance company websites and payer portals to confirm coverage details Resolve patient billing and insurance inquiries and disputes Communicate with patients regarding insurance coverage, benefits, and financial obligations Document all interactions for reporting and audits Report trends, issues, and optimization opportunities to RCM leadership Ensure compliance with privacy, confidentiality, and regulatory standards Qualifications High School Diploma or equivalent required EPIC certification preferred but not required Minimum of 1 year of insurance verification experience (FQHC experience preferred but not required) Skills & Abilities Proven experience as an Insurance Verification Specialist or similar role in healthcare Strong understanding of insurance benefits, eligibility, medical terminology, and coding related to insurance verification Proficiency in Real Time Eligibility and payer portal navigation Ability to work independently and manage time effectively to meet productivity goals Excellent verbal and written communication skills High level of accuracy and attention to detail Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence . We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient financial and insurance services at Tampa Family Health Centers.

About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Psychologist to join our Behavioral Health team. This role provides direct therapy services to patients of all ages, offering evidence-based interventions in both individual and group settings. The psychologist will collaborate with primary care providers, participate in quality improvement initiatives, and support TFHC's mission of delivering patient-centered, integrated care . Essential Responsibilities Provide cognitive and behavioral interventions to adult and pediatric patients with behavioral health concerns Conduct classes in primary care settings (e.g., stress management, sleep enhancement, chronic pain) Consult with primary care physicians regarding patient care and provide timely follow-up on referrals Document patient encounters accurately and promptly in electronic health records Deliver presentations and trainings to primary care team members on behavioral health topics Participate in the development, implementation, and evaluation of clinical pathway programs Consult with legal authorities, as directed Manage a full daily patient schedule in accordance with TFHC guidelines Supervise peer providers in training or not yet fully licensed, as assigned Attend and participate in meetings, committees, and conferences Support TFHC's Mission, Vision, and Values in all aspects of care delivery Qualifications Doctoral Degree in Psychology Minimum of 2 years' experience as a therapist (community-based setting preferred) Current BLS certification Current and unencumbered license to practice in the State of Florida Experience with Autism testing (ADI and ADOS) required Proficiency in electronic health record systems and Microsoft Office Strong communication, organizational, and problem-solving skills Ability to work independently while adhering to TFHC, HIPAA, and accreditation standards Commitment to working with diverse populations in a respectful and empathetic manner Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida , Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive . Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Patient Enrollment Coordinator is responsible for improving Cano's enrollment growth objectives by discussing enrollment and eligibility options with members/non-members. The Patient Enrollment Coordinator is fluent with various payor sources (Medicare, HMO's, Medicaid, etc.) of primary care and physiotherapy services. The Patient Enrollment Coordinator guides the patient/prospective patient through the insurance/cash pay process, explain payment plan options, and assists patient with membership enrollment or credit applications. Essential Duties & Responsibilities * Professionally represents Cano Health; provides centers tours. * Is an expert at Cano's services and products. Identifies any prospects/member's needs, answers questions related to healthcare access and Cano service offerings, discusses cost of service (if needed) and facilitates enrollment into health plans or payment plans. * Assists patients with credit application, if applicable. * Collaborates and maintains a healthy relationship with health plan agents and brokers. * Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management. * Verifies insurance and benefit coverage on all of patient's insurance plans for each service being provided. * Maintains lines of communication and follow up with current members to assure there is no loss of benefit coverage. * Collaborates with Community Outreach associates on center and community activities events, as needed. * Regularly generates and submits reports on new enrollment for insured/cash pay members. * Delivers presentations, attends meetings, and distributes educational materials to members/potential members. Additional Duties & Responsibilities * Ability to remain positive, courteous, and professional. * Maintain adequate supplies, equipment, and materials (informational material, promotional items). * Self-motivated and may work with little (indirect) supervision to achieve goals and objectives. * Communicate with fellow associates to identify areas of opportunity to enhance membership growth. * Regularly generates and submits reports on new enrollment for insured/cash pay members. * Additional duties may be assigned. Supervisory Responsibilities * No supervisory responsibilities. Education & Experience * Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry). * Demonstrated exceptional networking and negotiations skills. * Demonstrated strong public speaking and presentations skills. * Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision. * Must be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. * Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends. Education Requirements Education Level Discipline Required High School Knowledge, Skills & Proficiencies * Must be fluent in English and primary language of target population (ie., Spanish) * Must be IT proficient working with electronic medical records (preferably eCW), health plan portals, and IT systems (Care Credit and MicroSoft products including Share Point, Excel, Outlook, Teams, etc.) * Understanding of Medicaid and Medicare (including healthcare markets) * Detail oriented to ensure accuracy of reports and data * Sales and marketing experience, highly preferred * Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus Physical Requirements This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing Travel Requirements Amount of Expected Travel Details Yes 0-25% Work will involve some driving/traveling to assigned clinics. Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

Medical Assistant (MA) - Family Practice

Provide varied administrative, clerical and professional support duties required to efficiently and effectively deliver core administrative functions across Human Resources Department operations, especially with employment, benefits and employee relations activities. Essential Duties & Functions Performing administrative duties, such as maintaining employee databases and sorting emails for the HR department. Maintain digital and electronic records of employees. Maintaining proper records of employee time and attendance, leave of absence and return to work. Completes scheduling of interviews for applicants and processing of employees for hire and termination; makes staff identification badges including providing appropriate facility badge access, as needed; prepares and delivers the new employee orientation process. Administers benefits programs including insurances, leaves of absence and related reporting and data management, with frequent, varied internal and external personal interactions. Administers HRIS operations, data and integrity, applying process updates as necessary. Conducts periodic audits of employee records and license expiration checks, to ensure compliance with organizational, regulatory, and accreditation requirements. Verifies employment and background checks as needed, for employees at all stages of employment. Supports credentialing operations as required, often with provider CV/resume data, including necessary research of work history and gaps in work history; assist in monitoring provider licensure and certifications. Responsible for Human Resources files of all types, paper and electronic, ensuring documents and materials are kept safe and confidential. Serving as a point of contact, providing smooth communication with employees and timely resolution to their queries. Managing and coordinating schedules for the HR department, including meetings and events. Conduct outreach to colleges, universities, community organizations, and online platforms to promote opportunities and engage potential candidates. Maintaining accurate and up-to-date human resource files, records, and documentation. Assisting in the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting reference checks. Answering frequently asked questions from applicants and employees related to standard policies, benefits, hiring processes, etc. Providing support to HR staff by preparing reports, conducting research, and consolidating data for analysis. Assisting in conducting new employee orientation, onboarding, and update records with new hires. Perform orientations and update records of new staff. Produce and submit reports on general HR activity. Provides all clerical and administrative services for all aspects of Human Resource functions. Strict adherence to all HIPAA, Tampa Family Health Centers, Inc. (TFHC), state, federal and accreditation agency rules, regulations and standards. Other duties as assigned. Required Education, Certifications, Licenses, & Training High School or Associates degree Required Years of Experience Minimum of (1) year of experience in HR Operations or professional training Required Knowledge, Skills, and/or Abilities Strong interpersonal skills to interact with employees at all levels of the organization and address queries and/or concerns effectively. Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position. Fast computer typing skills (MS Office, in particular). Hands-on experience with an HRIS or HRMS. Familiarity with ATS software and resume databases. Basic knowledge of labor laws. Excellent organizational and time management skills to handle multiple tasks and deadlines efficiently. Problem-solving skills to address and resolve various HR-related issues.

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking an experienced Pharmacy Manager to lead the daily operations and clinical services of our pharmacy. This role blends clinical expertise with operational and business leadership to ensure the safe, efficient, and compliant delivery of pharmacy services. The Pharmacy Manager works collaboratively within a multidisciplinary care team and is directly responsible for pharmacy staff oversight, regulatory compliance, financial performance, and high-quality patient care. Essential Responsibilities * Maintain compliance with Florida Board of Pharmacy laws, rules, and regulations * Ensure the appropriateness and safety of all medication orders, prescriptions, and refills * Oversee daily pharmacy operations, including cash handling, inventory, and supply management * Dispense medications and maintain accurate inventory and records per regulatory requirements * Supervise, train, and develop Pharmacy Technicians; oversee daily workflows and productivity * Participate in pharmacy accreditation processes, audits, and regulatory readiness activities * Provide accurate drug information and education to patients, families, and providers * Assess medication adherence during patient counseling * Promote evidence-based medicine and remain current on new drugs, devices, and medical literature * Serve as a primary resource for clinical and non-clinical patient inquiries * Ensure compliance with CMS regulations related to fraud, waste, and abuse * Demonstrate strong knowledge of 340B program requirements, grant reimbursement, and prescription assistance programs * Support quality improvement initiatives, pharmacy protocols, and operational efficiencies * Maintain a clean, organized, and professional pharmacy environment * Participate in training and education of staff, pharmacy students, and healthcare professionals * Promote teamwork, adaptability, professionalism, and TFHC's mission and values * Communicate effectively with leadership and keep supervisors informed of operational issues Qualifications * Active and unencumbered Pharmacist license in the State of Florida * Certified to immunize in the State of Florida * Current BLS certification * Completion of 340B University OnDemand certification within first two weeks of employment * Minimum of 3 years of direct pharmacy management experience * Preferred: 3 years of retail pharmacy experience Skills & Abilities * Ability to work effectively with diverse social, ethnic, and economic populations * Strong leadership, communication, and interpersonal skills * Proficiency in Microsoft Word, Excel, and Outlook * Ability to navigate and document in electronic health record systems * Strong organizational, prioritization, and problem-solving abilities * Professional demeanor with a patient-centered approach to care Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Company-paid Malpractice Insurance with Tail Coverage * Professional development and continuing education support * Competitive compensation with leadership growth opportunities Why Tampa? Ranked among the Top Places to Live in Florida, Tampa offers year-round sunshine, beautiful beaches, and a vibrant cultural and dining scene. With professional sports teams, waterfront living, and a growing healthcare community, Tampa is an ideal place to live, work, and lead. Join Us If you're ready to take the next step in your pharmacy leadership career and make a meaningful impact in community healthcare, we encourage you to apply today and join Tampa Family Health Centers.

About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Patient Financial Services Specialist to join our team. This remote role is responsible for providing exceptional support to patients and healthcare providers using the EPIC system. The specialist will handle inquiries, resolve issues, and ensure a positive patient experience while managing Work Queues (WQs) and collaborating with multiple departments to maintain high standards of service. Essential Responsibilities Respond to patient and provider inquiries via phone, email, and live chat with timely, accurate information Monitor and manage Work Queues (WQs) to ensure timely resolution of tasks and issues Maintain detailed documentation of customer interactions, issues, and resolutions in patient accounts Provide training and support to users on effective use of the EPIC system Collaborate with the Revenue Cycle Management (RCM) team and Operations to ensure seamless service delivery Generate and analyze reports on customer service activities, identifying trends and opportunities for improvement Communicate regularly with leadership regarding trends, issues, and system optimization opportunities Qualifications High School Diploma or equivalent required; EPIC certification preferred Minimum of 2 years of healthcare customer service experience Skills & Abilities Excellent communication and interpersonal skills Strong problem-solving and troubleshooting abilities Proficiency in using the EPIC system Ability to manage multiple tasks and prioritize effectively Strong attention to detail and accuracy Ability to interpret insurance correspondence and remittance, and communicate clearly with responsible parties Ability to work independently and collaboratively as part of a team Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence . We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient financial services at Tampa Family Health Centers.

Job DescriptionHuman Resources Generalist At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Position Summary We are seeking a Human Resources Generalist to support core HR operations, including employment, benefits, onboarding, compliance, and employee relations. This role provides both administrative and professional support across the HR department and works closely with HR leadership to resolve issues, maintain compliance, and ensure a positive employee experience. Essential Responsibilities Schedule interviews and assist with hiring and termination processing Prepare onboarding plans and educate new hires on HR policies and procedures Assign and manage required pre-employment courses Verify employment and conduct background checks throughout the employee lifecycle Support credentialing operations as needed Perform data entry and maintain accurate records in the HRIS (ADP) Track employee licensure and certifications and maintain required logs Assist employees with questions related to records, employment, or training Maintain working knowledge of employment laws to help reduce legal risks Follow all HIPAA, TFHC, state, federal, and accreditation regulations Support TFHC's Mission, Vision, and Values Assist with organizational development and quality improvement initiatives Apply HR knowledge to provide day‑to‑day support beyond clerical tasks Work with the HR Director to resolve moderately complex HR issues; escalate sensitive matters to the HR Manager Perform other duties as assigned Qualifications Bachelor's degree or equivalent required Experience Minimum of 3 years of HR experience, ideally with exposure to recruitment, onboarding, benefits administration, employee relations, and compliance Skills & Abilities Proficiency in Microsoft Word, Excel, PowerPoint, and HR systems (ATS/HRMS) Strong attention to detail and ability to multitask in a fast‑paced environment Excellent written and verbal communication skills Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well‑being and professional growth (for all eligible employees): Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, movies, travel, and entertainment Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We support our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to grow your HR career in a mission‑driven environment, apply today and help us support the employees who care for our community at Tampa Family Health Centers.

Job DescriptionCertified Nurse Midwife At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Certified Nurse Midwife (CNM) to join our Women's Health team. This role provides comprehensive obstetrical and gynecological care in an outpatient setting, collaborating with physicians, nurses, and community partners to ensure patient-centered, evidence-based care. The CNM will also support clinical operations, supervise trainees, and contribute to quality improvement initiatives. Essential Responsibilities Provide care including well-woman visits, acute visits, family planning, and gynecological services Deliver evidence-based obstetrical care in an outpatient setting Perform gynecological procedures such as colposcopy, biopsies, and LARC device insertion Maintain accurate and timely electronic health record documentation Prepare billing charges and complete tasks per company policy Make appropriate referrals for testing, diagnosis, treatment, and follow-up care Provide clinical oversight and support to nursing staff and medical assistants Participate in accreditation readiness, peer review, and quality improvement initiatives Supervise and teach residents, medical students, and allied health professionals Coordinate clinical operations within the OB department and collaborate with Women's Health providers Participate in after-hours coverage, if assigned Communicate with patients and staff in a courteous, professional manner Exercise sound clinical judgment and adhere to established protocols Qualifications MSN or DNP from an accredited School of Nursing Certified by the American Midwifery Certification Board Current and unrestricted Florida APRN license Current BLS certification Minimum 2-3 years of relevant outpatient OB/GYN clinical experience Bilingual skills a plus Proficiency in Microsoft Office and electronic health record systems Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Health Center Manager leads daily operations of a clinic, ensuring efficient, high-quality, and patient-centered care. This role oversees clinical, administrative, and financial functions to support organizational goals and optimize patient experience. The Manager is responsible for team leadership, regulatory compliance, operational excellence, and the alignment of clinic performance with value-based care (VBC) metrics and strategic objectives. Essential Duties & Responsibilities Clinical & Operational Oversight Ensure smooth daily clinical operations, optimizing provider schedules and patient flow. Monitor visit types (e.g., AWV, TOC, chronic care) and coordinate team huddles to close care gaps. Supervise EMR workflows, encounter closures, and documentation accuracy. Oversee safety standards (OSHA, HIPAA, CLIA) and ensure readiness for emergencies and drills. Administrative & Financial Management Reconcile daily collections (cash, card, copays), close billing days, and manage petty cash. Oversee clinic expenses in Oracle and ensure financial protocols are followed. Audit scheduling, coverage, interpreter/transportation needs, and room availability. Lead end-of-day reviews and escalate critical issues to leadership. Compliance, Safety & Quality Lead regulatory compliance efforts, including HIPAA, OSHA, infection control, and vaccine storage. Monitor quality dashboards (e.g., no-show rates, vaccination tracking, HEDIS metrics). Lead incident reporting and corrective actions. Serve as site leader for emergency response protocols. Patient Experience & Retention Ensure seamless check-in/out and front desk operations. Resolve complaints efficiently and maintain high satisfaction scores (e.g., Google Reviews). Oversee new patient onboarding, portal use, and patient education. Support non-compliance and disenrollment workflows. Value-Based Care & Strategic Initiatives Analyze performance trends and implement strategies to meet VBC contract goals. Collaborate with care teams and regional leaders to optimize clinical and financial outcomes. Participate in quality improvement workgroups and advocate for operational tools and resources. Community Engagement & Growth Partner with Growth team for clinic tours and onboarding of new patients. Support patient retention efforts and high-touch engagement strategies. Address Social Determinants of Health (SDoH) by coordinating with care managers and community resources. Performance Metrics HEDIS, STAR, and CAHPS scores Risk Adjustment / RAF accuracy Patient satisfaction and retention Visit capacity and no-show rates Hospital and ED utilization reduction Clinical documentation and care plan completion Additional Duties & Responsibilities Timekeeping & Attendance Management Oversee the accurate and timely submission of employee timesheets, ensuring compliance with organizational policies and labor regulations. Maintain and monitor the PTO (Paid Time Off) calendar, ensuring appropriate staffing coverage and alignment with operational needs. Coordinate with HR and payroll departments to resolve discrepancies and ensure accurate tracking of hours worked and leave balances. Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related inquiries. Oversee the full employee lifecycle for direct reports, including hiring, job and compensation changes, and offboarding activities. Collaborate with regional leadership to support organization-wide initiatives and implement strategic goals at the center level. Supervisory Responsibilities Team Leadership & Development Hire, train, and manage front desk staff, MAs, and referral coordinators. Conduct regular 1:1s, huddles, and performance reviews. Foster a culture of accountability, service excellence, and staff engagement. Identify training needs and manage performance improvement plans. Education & Experience One of the following is required: High School Diploma with 5+ years of relevant experience (healthcare or similar service industry). Associate Degree with 3+ years of relevant experience. Bachelor's Degree in Healthcare, Business, or Public Administration with 2+ years of relevant experience. BLS Certification, be able to respond to medical emergencies (Preferred). Knowledge, Skills & Proficiencies Technical & System Proficiency Electronic Medical Record (eCW) - superuser level Ring Central - communication systems Workday - HR and team management Oracle - financial/expense tracking Power BI, Excel, Word, Teams, PowerPoint Healthcare portals (e.g., Availity, payor systems) TripMaster - transportation scheduling Compliance tools (e.g., NAVEX) Ticketing systems (e.g., Cano.Net) Key Competencies Strong leadership and coaching skills Excellent communication and conflict-resolution abilities Patient-first mindset with a hands-on leadership style Proactive problem-solving and escalation judgment Deep understanding of VBC and population health goals Comfortable working in fast-paced, team-based environments Behavioral Expectations Advocate for your patient as a family member Reach out to patient post hospitalization/emergent event/concerning labs and document in eCW, as needed to support clinical Greeting patient warmly and address them by their preferred name Assist physically if patient needs assistance Touch base/collaborate with Medical Assistant/Provider frequently to keep an eye on schedule Partners with her clinic team- optimize the working partnership Support your associates around the clinic to support the team when asked and available Bilingual (English and Spanish) preferred. Job Requirements Physical Requirements This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Work will involve constant driving/traveling to assigned clinics/territories. Travel Required Amount of Expected Travel Details Yes 0-25% Flexibility to travel to clinical sites as needed. Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care. Essential Duties & Responsibilities Administrative Responsibilities Patient Intake and Onboarding Create new patient profiles in the EMR system. Conduct welcome calls and schedule initial appointments. Mail welcome packages to new patients. Obtain required annual consents and patient signatures. Encourage and assist patients with Patient Portal enrollment. Coordinate translation services as needed (e.g., Propia app). Scheduling and Visit Management Greet patients and visitors warmly, creating a welcoming and professional environment Address patients concerns or complaints and escalate issues appropriately Schedule a variety of appointments (e.g., TOC, AWVs, sick visits, in-house services). Master scheduling workflows, including same-day visit protocols. Follow all scheduling guidelines; act as the “Pit Boss” of the schedule. Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking). Assist with appointment confirmation calls and transportation scheduling. Reschedule all no-shows within 24 hours. Update visit status types in the EMR (eCW) promptly. Support scheduling for special events (e.g., mammogram and DRE campaigns). Data Accuracy & System Proficiency Perform demographic verification during patient check-in. Ensure accurate entry of demographics, insurance, and Patient Hub information. Scan and file all documents and ID photos correctly. eFile documents within 48 hours of receipt. Monitor fax inbox for incoming clinical documents. Clear Jellybean inboxes daily. Insurance and Financial Transactions Document insurance verification results in the EMR. Collect co-payments and coinsurance in accordance with policy. Run and reconcile end-of-day financial reports. Outbound Communications and Follow-up Make outbound calls to support care initiatives (e.g., AWVs, HEDIS screenings). Follow up with patients within 3-7 days post-discharge to confirm TOC appointments. Confirm follow-up appointments and ensure referral coordination at check-out. Phone Operations Answer and route incoming calls appropriately. Take messages, assist callers, and properly document/disposition each call. Respond to inquiries in person, over the phone and via email with professionalism and accuracy Additional Duties & Responsibilities Supports operations, patient/client experience, and communication at the center level. Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary Complete other duties at the discretion of management," or "Perform all other duties assigned by supervisor or manager. Education & Experience High School Diploma or equivalent required. Minimum of one (1) year experience in a healthcare or medical office setting. Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred. BLS Certification, be able to respond to medical emergencies (Preferred) Training in gait support, proper lifting techniques, and ADA compliance. Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint. Education Requirements Required/Preferred Education Level Discipline Required High School Diploma Knowledge, Skills & Proficiencies Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint. Strong communication and customer service skills. Detail-oriented with a commitment to data accuracy. Ability to multitask in a fast-paced clinical environment. Technical proficiency in all required systems and software tools. Electronic Medical Records (EMR) system (e.g., eCW) - Superuser level. Call Center Communications system - (Ring Central) Transportation scheduling software (e.g., TripMaster). Oracle (Expenses). Health Plan, Specialist, and Diagnostic Center Portals. HR platform (e.g., Workday). Availity and other insurance/eligibility portals. Alarm and security monitoring systems. Bilingual (English and Spanish) preferred. Cano.Net ticketing system. Job Requirements Physical Requirements This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing Travel Required Amount of Expected Travel Details Yes 0-25% Flexibility to travel to clinical sites as needed Tools & Equipment Used Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Disclaimer The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference! Please see Cano Health's Notice of E-Verify Participation and the Right to Work post here

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Women's Health Physician Assistant (PA) to join our dedicated care team. This role provides comprehensive obstetrical and gynecological care in an outpatient setting, collaborating with physicians, nurses, and community partners to ensure patient-centered, evidence-based care. The PA will also support clinical operations, supervise trainees, and contribute to quality improvement initiatives. Essential Responsibilities * Provide care including well-woman visits, acute visits, family planning, and gynecological services * Deliver evidence-based obstetrical care in an outpatient setting * Perform gynecological procedures such as colposcopy, biopsies, and LARC device insertion * Maintain accurate and timely electronic health record documentation * Prepare billing charges and complete tasks per company policy * Make appropriate referrals for testing, diagnosis, treatment, and follow-up care * Provide clinical oversight and support to nursing staff and medical assistants * Participate in accreditation readiness, peer review, and quality improvement initiatives * Supervise and teach residents, medical students, and allied health professionals * Coordinate clinical operations within the OB department and collaborate with Women's Health providers * Participate in after-hours coverage, if assigned * Communicate with patients and staff in a courteous, professional manner * Exercise sound clinical judgment and adhere to established protocols Qualifications * MPAS degree from an accredited Physician Assistant Program * Current and unrestricted Florida PA license * Current BLS certification * Minimum 2-3 years of relevant outpatient OB/GYN clinical experience * Bilingual skills a plus * Proficiency in Microsoft Office and electronic health record systems Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Company-paid Malpractice Insurance with Tail Coverage * CME Days and professional development support * Base salary plus productivity incentives * Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.

Wellness Program Coordinator Reports To: Supervisor, Wellness Program Department: Health and Wellness FLSA Status: Non-Exempt Develop, implement and deliver daily wellness activities that take place at the Wellness Center, to include music and dancing, nutritional and educational courses, and fitness center activities. The Wellness Coordinator typically welcomes members and/or visitors and works to ensure that they have a safe and enjoyable experience. The Wellness Program Coordinator facilitates health, wellness and recreational programs for a Senior Population (65+ years). Essential Duties & Responsibilities: Plan, and lead activities and programs that enrich the lives of Cano Health patients. Create structured curriculum's designed to engage Cano Health patients in health, wellness and social activities. Greet and interact with members and/or visitors as they enter and exit the wellness center. Maintain a calendar of activities and events that are designed to provide Cano patients with a positive, fun-filled and engaging experience. Keep accurate attendance in eCW for all patient, following the workflow as required. Educate and enforce fitness center rules and regulations Ensure each patient signs the fitness center waiver, if applicable. Perform set-up and clean-up responsibilities for each activity, including equipment used. Develop and maintain relationships with local senior centers and health plans to establish an active network of resources. Notify manager and facilities department of any incidents or repairs needed. Complete accident/incident reports and submit to manager within 24 hours of the incident. Communicate hours of operation and promote class participation to patients. Provide patients with information regarding benefits and activities of Wellness Center. Arrange for transportation for patients attending the Wellness Center as needed. Ensure necessary inventory of items needed at the Wellness Center is kept. Follow departmental safety, personnel, and administrative policies, procedures and ordinances. Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional. Additional Duties & Responsibilities: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Supervisory Responsibilities: No supervisory responsibilities Education & Experience: High school diploma or GED minimum. One to three years' experience in recreation, physical fitness facility, country club or customer service industry. First-aid training and CPR/AED certification required. Due to the physical nature of the position, the ability to set up large equipment (i.e. Spin bikes etc.) and lift at least 35 pounds. Experience with activity or events planning is a plus Knowledge, Skills & Proficiencies: Ability to recognize safety concerns and provide a safe environment Ability to work well and communicate effectively with patients Excellent relationship building/people skills Creative with a passion for health, wellness and fitness Ability to work independently and problem solve without direct supervision. Skilled in operating phones, personal computer, software and other IT systems. Ability to pay close attention to detail and to ensure accuracy of reports. Fluent in English and Spanish Physical Requirements/Working Environment: This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: Work may involve some driving/traveling to assigned clinics. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Pharmacy Technician to join our pharmacy team. The Pharmacy Technician is responsible for performing clinical and technical tasks within pharmacy operations. Responsibilities include assisting in all phases of dispensing prescriptions and maintaining adequate inventory of medications and supplies under the direct supervision of a pharmacist or the Director of Pharmacy Affairs. Essential Responsibilities * Properly identify medication from stock shelves and count out proper quantity as ordered per SOP * Receive, read, and prepare typed prescription labels accurately * Counsel patients and maintain education literature under pharmacist supervision * Verify eligibility under insurance plans and third-party payers; calculate costs accordingly * Answer phones, respond to routine questions, and refer complex inquiries to the pharmacist * Complete quality control/assurance activities and maintain data records * Initiate or receive provider communications regarding refill authorizations; manage filed prescriptions * Abide by Florida Board of Pharmacy laws related to Pharmacy Technicians * Maintain pharmacy operations including cash handling, inventory, supplies, and peer technician development * Adhere strictly to HIPAA, TFHC, accreditation agency, and State/Federal regulations * Support TFHC's Mission, Vision, and Values in daily practice * Follow up with care team members or patients regarding complaints or concerns * Promote positive public relations with patients, visitors, and the community * Maintain clean and organized workspaces and surrounding areas * Complete all assigned duties effectively and efficiently Qualifications * High school diploma or equivalent required * Current BLS certification required (renew every 2 years) * Pharmacy Technician Certification through an approved technical school, or minimum of 6 months' experience in a retail or hospital pharmacy * Completion of 340B University OnDemand Statement of Completion Certificate within first 2 weeks of employment * Annual completion of 340B University renewal course, Peer Review, and Fraud/Waste/Abuse training Skills & Abilities * Strong attention to detail and accuracy * Ability to work collaboratively in a fast-paced environment * Excellent communication and customer service skills * Knowledge of pharmacy operations, insurance verification, and regulatory compliance * Ability to maintain confidentiality and adhere to HIPAA standards Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional pharmacy services at Tampa Family Health Centers.

At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Bilingual Call Center Scheduling Coordinator to join our team. In accordance with TFHC policies and procedures, this role is responsible for answering incoming calls, scheduling patient appointments, and tasking phone messages to the appropriate health center and personnel. The coordinator plays a vital role in ensuring a positive patient experience through excellent communication and customer service. Essential Responsibilities * Answer and direct incoming telephone calls received by the call center * Accurately and efficiently schedule patient appointments * Task phone messages to health centers' task pools as appropriate * Collect and enter demographic information into the Electronic Health Record (EHR); verify corrections as needed * Utilize call center training materials and adhere to established policies and procedures * Demonstrate consistent application of quality customer service skills * Support TFHC's Mission, Vision, and Values * Adhere to HIPAA, TFHC, and accreditation agency rules and regulations * Perform other duties as assigned by supervisor Qualifications * High School Diploma or equivalent required * Minimum of six (6) months of customer/patient service experience in a high-volume FQHC, hospital, or call center Skills & Abilities * Exceptional customer service skills * Strong verbal and written communication skills; bilingual (English/Spanish) or multilingual strongly preferred * Familiarity with medical and dental terminology * Ability to use and maximize call center software and related technology * Proficiency in Microsoft Office Suite and Electronic Health Records * Ability to thrive in a fast-paced, high-demand administrative or clinical setting Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you'll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and help us deliver exceptional patient scheduling and support services at Tampa Family Health Centers.