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Account Representative jobs at Canon - 2783 jobs

  • Customer Service Representative

    Aston Carter 3.7company rating

    Dublin, OH jobs

    Account Coordinator / Order Entry Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment. Responsibilities + Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting). + Maintain close relationships with warehouse and freight carriers regarding customer orders. + Provide backup support for other Customer Service Representatives as needed. + Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP. + Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs. + Reconcile purchase order and order discrepancies promptly. + Run and review daily and ad-hoc reports. + Assist with special projects and process improvements. + Collaborate with Account Managers on customer updates and inquiries. + Manage a consistent book of business (200-250 customers). Qualifications + Experience: 1-2 years in order entry or customer service. + Education: High school diploma or equivalent. + Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred. + Ability to perform basic Excel formulas (SUM, AVG, etc.). + Strong attention to detail and accuracy. + Excellent organizational and multitasking skills. + Ability to thrive in a fast-paced environment. + Strong communication skills (verbal and written). + Team-oriented mindset. Additional Skills + Familiarity with data entry and order entry processes. + Experience building long-term customer relationships. Job Type & Location This is a Contract to Hire position based out of Dublin, OH. Pay and Benefits The pay range for this position is $23.08 - $23.08/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dublin,OH. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $23.1-23.1 hourly 2d ago
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  • Billing Specialist (Remote)

    Aston Carter 3.7company rating

    Atlanta, GA jobs

    We are seeking a dedicated Billing Specialist who will provide supplemental accounts receivable support and manage payer follow-up activities. The role involves analyzing unpaid, underpaid, and denied claims to identify root causes and take necessary actions. Responsibilities + Serve as supplemental AR support for assigned accounts and payer follow-up activities. + Analyze unpaid, underpaid, and denied claims to identify root cause and required action. + Review EOBs, remittances, and payer correspondence to resolve outstanding balances. + Submit corrected claims, appeals, and reconsiderations with appropriate documentation. + Perform timely follow-up with Medicare, Medicaid, and commercial payers via phone and payer portals. + Work assigned AR inventories, aging reports, and credit balances to resolution. + Identify trends impacting cash flow, denials, or payer performance and escalate as appropriate. + Document all actions and outcomes within the client's patient accounting system. + Support additional AR follow-up or stabilization activities as defined collaboratively with client leadership during the engagement. Essential Skills + Minimum 2-3 years of experience in commercial healthcare billing. + Proficiency with Cerner Community Works EHR (Oracle Health Communityworks). Additional Skills & Qualifications + Experience in claims processing, invoicing, and medical billing. + Ability to analyze aging reports and handle appeals effectively. Work Environment This position offers the flexibility of a 100% remote work environment, allowing you to be located anywhere within the Central or Eastern time zones. There is an opportunity for extension based on performance and project needs. Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 30, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $20-23 hourly 2d ago
  • Customer Service Representative

    Amphenol Aerospace Operations 4.5company rating

    Sidney, NY jobs

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $50,000 - $63,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $50k-63k yearly 2d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Carlsbad, CA jobs

    We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $22-24 hourly 2d ago
  • Billing Associate

    Aston Carter 3.7company rating

    Deer Park, NY jobs

    Job Title: Billing AssociateJob Description We are seeking a detail-oriented and reliable Billing Associate to join our team. This role is primarily responsible for project-based billing across multiple jobs and customers, ensuring invoices are accurate, timely, and compliant with contract requirements. The ideal candidate will have prior experience in the construction or skilled trades industry and a strong understanding of billing processes such as progress billing, change orders, certified payroll, and union-related requirements. This position plays a key role in supporting operations and finance by maintaining accurate billing records and contributing to healthy cash flow. Responsibilities + Manage project-based billing across multiple jobs and customers. + Ensure invoices are accurate, timely, and compliant with contract requirements. + Support operations and finance by maintaining accurate billing records. + Contribute to healthy cash flow through efficient billing processes. Essential Skills + 2+ years billing experience in the construction or general contracting/skilled trades industry. + Experience with project-based billing, AIA, milestone billing, and contracts. + Proficiency in using pivot tables, VLOOKUPs/Index Match, and Sage software. Additional Skills & Qualifications + Experience with Sage ERP is a plus and their billing add-on, Connectwise. + Certified payroll reporting and prevailing wage experience. + Ability to assist with month-end close activities. Work Environment The work environment offers a small company feel that is family-oriented and takes care of its employees. The team consists of six members in the accounting department, ensuring growth opportunities. Work hours are typically from 8-5 or 9-6, with occasional additional hours required to meet deadlines. We offer comprehensive healthcare benefits, a 401k plan with competitive company matching, and generous paid time off. Enjoy family-friendly company events, Bagel Thursdays, and Tuesday lunch catering. Our caring ownership prioritizes the well-being of employees and their families. Job Type & Location This is a Permanent position based out of Deer Park, NY. Pay and Benefits The pay range for this position is $60000.00 - $70000.00/yr. Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Workplace Type This is a fully onsite position in Deer Park,NY. Application Deadline This position is anticipated to close on Feb 6, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $60k-70k yearly 4d ago
  • Customer Service Representative

    Infotree Global Solutions 4.1company rating

    Toledo, OH jobs

    Customer Support Representative - Bilingual (English and Spanish) ** Mexican and Puerto Rican spanish dialects work really well in this role. Candidate must have some type of customer service experience. Shift: Full time hours are normally 40 hours per week. Must be able to work between 8am - 6pm, no exceptions Required to attend ~ 4 week instructor led training Monday through Friday in the office. Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or call center experience desired Customer and team focused Excellent verbal and written communication skills Able to work in multiple internet based systems **Position will answer emails, chats and calls from 1-800- GET PINK (Roofing, and General Services) Interview (Must have access to internet and email) 1st - Pre screen Video/ Phone Screen 2nd - Panel Video interview Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules. This role operates as a hybrid schedule. The expectation is Tuesday, Wednesday and Thursdays will be in office and Monday and Friday are remote. Must have reliable internet and the company will supply equipment to complete successful work from home environment. PURPOSE OF THE JOB The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding company's products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with company's standards. Reports to: Customer Solutions Team Leader Span of Control: Individual Role with Assigned Responsibilities JOB RESPONSIBILITIES Provide quality service to internal and external customers. Handle incoming customer calls, emails and web inquiries regarding company's products and warranties Ensure a timely and professional response Enter all relevant information regarding inquiries into company's system Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information Advise customers on newly available products and programs to promote the brand and drive overall sales Follow up with customers as requested Metrics: Call quality score Customer feedback Information accuracy Adherence to schedule Attendance JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High School diploma or equivalent (Associates or Bachelors Degree preferred) At least one year work experience in a customer facing environment EXPERIENCE: Building materials experience desireable 1-3 years prior customer service experience Prior experience working in a team environment Demonstrated ability to work independently KNOWLEDGE, SKILLS & ABILITIES: Strong oral and written communication skills Proficient typing skills General business acumen Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments Strong team building, customer service, planning and organizing skills High attention to detail with the ability to handle multiple priorities Ability to excel in a fast paced and ever-changing work environment Ensures personal accountability Quickly learns and adapts to change Inquisitive and curious
    $27k-34k yearly est. 4d ago
  • Billing Coordinator

    Aston Carter 3.7company rating

    Houston, TX jobs

    We are seeking a dedicated Branch Billing Coordinator who will play a crucial role in managing billing operations across multiple branches. This position is essential for ensuring accurate and timely billing processes while working closely with sales, contract administrators, and other departments. Responsibilities + Work closely with sales and contract administrators to prepare customer set-ups, changes, and cancellations. + Enforce the use of proper paperwork for processing all billing and customer changes. + Manage billing for 5-7 branches. + Utilize Oracle billing software to ensure accuracy and efficiency. + Enter all manual billing items at month end. + Prepare manual invoices as necessary for customers. + Collaborate with branch teammates, the collection department, and customers to resolve billing discrepancies. Essential Skills + Experience in accounts receivable, customer service, and data entry. + Proficiency in billing customer service and invoicing. + Strong accounting skills. + Experience with Oracle and SAP software. + Ability to resolve invoice issues. + Proficiency in Excel, including filtering, sorting, and basic formulas (pivot tables and VLOOKUP not required). Additional Skills & Qualifications + Bachelor's degree OR 1+ years of billing experience. + 1+ years of experience with any ERP system (for non-new grads). + Adaptability to varying daily tasks. Work Environment This position is fully on-site with training hours from Monday to Friday, 8am to 5pm. Post-training, the schedule can be flexible, allowing for shifts from 7am to 4pm or 9am to 6pm. Job Type & Location This is a Contract position based out of Houston, TX. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX. Application Deadline This position is anticipated to close on Jan 30, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $22-22 hourly 8d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Tucker, GA jobs

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 2d ago
  • HSE Rep/Procurment

    ALS Limited 4.5company rating

    Rochester, NY jobs

    At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Imagine your future with us! At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world. About the role: The HSE Coordinator will be responsible for implementing the local HSE program/s and assist with data entry work. Ensure that all tasks are performed on time, as required by the HSE Accountability Matrix and the HSE Monthly/Annual Assignments List. Deliver Induction training to new employee/new function employee on their first day at ALS or as per Training Matrix requirements. Deliver monthly HSE training to all employees as per Training Matrix requirements and pre-made training materials. Deliver one TBT per week, and no more than two per week. Maintain Training Matrix 100% accurate at all times. Provide requested documentation of HSE Flash Audits within 24 hours or within the requested time frame, and assist with ALS corporate audits. Lead and maintain record keeping of JHSEC Meetings. Maintain Safety Data Sheets (SDS) current. Conduct weekly inspections of hazardous wastes, and monthly inspections of fire extinguishers, emergency lighting, exit signs, spill response kits, and First Aid kits. Conduct and/or assist Lab Manager with Quarterly Inspections, including safety showers and eyewash stations. Develop and submit U.S. EPCRA Report 311/312. Assist the HSE Manager to develop and maintain tools to implement the HSE Foundation Standards. Tools may include: Emergency Response Plan (ERP), Disaster Management Plan (DMP), Chemical Hygiene Plan (CHP), Risk Assessments (RAs), Job Hazard Safety Assessment (JHSAs), Chemical Inventory, Site Hazardous Waste Management Plan, and Site LOTO Management Plan. Upload and maintain current records of internal and external inspections, fire drills, RAs, JHSAs, licenses, First Aiders, pre-qualified contractors, incident reports, investigations, and root cause analyses. Assist the HSE Manager to develop, implement and maintain site specific Risk Assessments for manual handling at individual workstations (e.g. safety cans, lift assist devices, connections to equipment, and integration into SOPs and additional training). Conduct incident investigations, root cause analyses and work with Lab Manager and Regional HSE Manager to find and implement corrective actions within the prescribed amount of time included in the Incident Report database. Process employees' Hazard Concerns, work with Lab Manager and Regional Manager to find and implement corrective actions within the prescribed amount of time included in the Incident Report database. Maintain the HSE Board. Be fully familiar with all HSE policies applicable to the site. Attend HSE meetings, train the trainer, and internal and external training sessions. Collect, store, and label any hazardous waste generated in compliance with the ALS policy. Assist the HSE Manager as requested. Answer phones and assist customers as needed Receive, open and tray up all samples received each day. Compile, sort and verify the accuracy of data before it is entered. Assist other departments including Customer Service and Sample Receipt Enter data received from customers accurately into company database. Other duties as assigned. About you: Follow all company operating procedures, standards, policies, and training to ensure the safe and efficient operation of the site. Play an active role in the ALS safety program by correcting or reporting unsafe acts and conditions that are observed during day to day operations to create a zero-injury work environment. Participate in and support HSE initiatives, as required by ALS leadership. Understand and use HSE precautions (such as but not limited to fume hoods and PPE) while working with chemicals and samples of unknown hazard. Ensure the health and safety of staff, contractors, and/or visitors by providing appropriate leadership, due diligence, resources, training, and enforcement for all individuals onsite. Perform/teach annual ALS Hazardous Waste Management training course. Ensure that resources are available for proper handling, storage, and disposal of hazardous waste. Ensure that hazardous waste generated by the laboratory in accordance with applicable Federal, State, and local regulations is properly handled. May be required to take external training courses in order to sign hazardous waste manifests to ship hazardous waste. Proficient verbal and written communication skills. Excellent organizational skills and attention to detail. Computer skills, specifically Microsoft Office. Proficient computer skills, specifically Microsoft Office. Must be able to initiate corrective action without prompting and assist co-workers whenever necessary in order to meet deadlines. Must be able to effectively perform duties under pressures arising from large sample volumes and short turn-around times. Must be able to work independently with minimal supervision. Ability to multi-task. Ability to use (or learn to use) Laboratory Information Management System. Required Qualifications: High school diploma/GED is required. 0-1 years of HSE experience is preferred. Health & Safety Program Certifications is preferred. Other Requirements: Routinely lift and/or move up to 50 pounds and occasionally lift and/or move heavier loads with assistance. Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position. Must be able to work on computer while sitting for up to 8 hours per day. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
    $42k-49k yearly est. 2d ago
  • Customer Service and Support Representative - II

    Avidex Industries LLC 3.8company rating

    Fremont, CA jobs

    The Customer Service and Support Representative - II is responsible for providing operational support for the Managed Services department and its customers. This role identifies, researches, and resolves technical problems for customers with accounts. You will be responding to email and phone support requests, as well as documenting, monitoring, and tracking service requests to ensure timely resolutions. This person has knowledge of managing services help desk procedures and best practices. Skills & Core Strengths Help Desk Support Technical Customer Support Service Ticketing Systems CRM Systems Managed Services AV/IT Support Hardware Troubleshooting Microsoft Office Phone and Email Support Case Management Vendor Coordination RMA Processing Service Documentation Customer Service Problem Solving Time Management Multitasking Verbal and Written Communication Attention to Detail What You'll Do Represent our company values while providing our customers with Help Desk support Provide Help Desk support per department process workflow and management Provide case management including opening, notating, tracking, updating, and reporting on service tickets and work orders Assure parts and equipment repairs are processed accurately and in a timely manner Coordinate with vendors for orders, repairs, RMAs, and return status Facilitate subcontractor estimates, quotes, purchase order requests, and invoice processing Review and submit sub-contractor invoices to management for approval Process equipment returns and assist with advanced replacements Escalate all unresolved repair problems to management What We're Looking for High School Diploma or GED Associate degree is preferred 2+ years in a Help Desk support position or a similar job role An AVIXA CTS certification is preferred Good computer skills including proficiency using Microsoft Office and a PDF editor are required Customer relationship management (CRM) and service ticketing software experience preferred Must possess good customer service, problem-solving, and time-management skills, and be able to prioritize and organize workloads for effective implementation Must be able to work successfully in a fast-paced and multitasking environment Must have good verbal, written, and listening communication skills Must be able to effectively oversee stressful situations in a calm and professional manner This position is designated as on-site. Reasonable accommodations will be provided as required by law. Who we Are: Avidex stands as a leading force in the audiovisual and IT integration industry, celebrated for delivering cutting-edge solutions to a diverse clientele. Our fundamental principles center on an unwavering commitment to excellence, profound technical expertise, and an entrepreneurial spirit that defines our unique identity. In our continuous journey of expansion, we are actively seeking an exceptionally skilled CustomerService and Support Representative - II to play a pivotal role within our Service team. This critical position is perfect for individuals who are well-organized, personable, responsible, adept at multitasking, detail-oriented, clear communicators, and dedicated to providing excellent customer support. A robust background in electronics, computers, and audiovisual industry best practices is a prerequisite for success in this role. What we Offer: Competitive compensation plan Full medical, dental and vision benefits 401(k) with employer match 120 hours of PTO (accrued) 10 paid holidays. 8 hours to volunteer on your favorite cause Tuition reimbursement Career and personal development opportunities Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.
    $33k-42k yearly est. 2d ago
  • Freight Audit/ Billing Analyst

    Aston Carter 3.7company rating

    Chesapeake, VA jobs

    Join our Freight Audit Billing (FAB) team, responsible for managing the manual and automated billing processes for 23-24 overseas countries. As a Freight Audit/Billing Analyst, you will handle billing cycles on a weekly basis, with each person assigned to a specific country. The role involves running scripts to automate billing, making necessary adjustments, and auditing the process to ensure accuracy. You will also provide internal and external support for transportation/logistics services outside of the US, ensuring compliance with customer requirements and standard operating procedures (SOPs). Responsibilities + Manage the billing process according to customer requirements. + Coordinate shipments moving from offshore to offshore locations. + Set up new business and coordinate with sales, offshore locations, customers, and third parties. + Document requirements and/or SOPs to ensure accurate billing processes. + Audit shipments and invoices against customer requirements and tariffs. + Analyze shipment documentation for SOP compliance and execute the billing process. + Perform shipment data entry and billing in the transport management system. + Research and resolve accounting issues and complex transactional items. + Act as a primary point of contact for third-party billing requests. + Coordinate within the department and with account managers and other parties as necessary. + Work closely with various parties to meet customer requirements and support billing processes. + Escalate issues to department management with recommendations and justifications. + Assist in other tasks as needed. Essential Skills + Proficiency in Excel, including pivot tables, VLOOKUPs, concatenates, and SUMIF functions. + 2-3+ years of billing experience (open to less with strong Excel skills). + Strong computer skills for setting up equipment and using multiple systems. + Experience with freight forwarding, freight invoices, and logistics. + Familiarity with SAP ERP and other relevant systems. Additional Skills & Qualifications + Freight forwarding experience or general understanding of the air/land/ocean/rail transportation industry. + Comfortable using multiple computer programs. + Curiosity to understand the 'why' and 'how' of processes. + Ability to work in a group environment and willingness to help teammates. + An associate's degree is ideal but not required. + Strong communication skills to navigate time differences with international partners. + Proficiency in understanding script files for staging invoices in Excel. Work Environment The position is onsite for 5 days a week from 8:30 AM to 5:00 PM, with an hour lunch, totaling a 40-hour work week. Overtime may be required at times. The work environment involves using multiple systems such as Excel, SAP, SBI, Tango, OD&M, and Coupa. Employees are issued a company laptop and two monitors Job Type & Location This is a Permanent position based out of Chesapeake, VA. Pay and Benefits The pay range for this position is $60000.00 - $60000.00/yr. This role is a direct hire with a large global transportation company Workplace Type This is a hybrid position in Chesapeake,VA. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $60k-60k yearly 4d ago
  • Customer Service Rep

    Bcforward 4.7company rating

    Rio Rancho, NM jobs

    BCforward is currently seeking a highly motivated Customer Service Rep - Onsite Job in Rio Rancho, NM 87144. Customer Service Rep Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24+months strong possibility for extension Job Type: (40+ HOURS WEEKLY], [CONTRACT], [ONSITE] Pay Range: $14.97/hr to $19.59/hr Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). BCforward is currently seeking a highly motivated Senior Business Analyst in Texas, TX . Job Description: Applies basic foundation of a function's principles, theories, and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically, a bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format to Rio Rancho, NM 87144 Please reference job code 249183 when responding to this ad.
    $15-19.6 hourly 6d ago
  • Principal SAP ISU Bill Print Consultant

    Infosys Limited 4.4company rating

    Miami, FL jobs

    Infosys is seeking Principal SAP ISU Bill Print Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Location Work Location: Miami, FL State / Region / Province: Florida Country: USA Qualifications Basic Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience with Information Technology. Location for this position is Miami, FL. This position may require travel and/or relocation. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: Lead SAP ISU Bill Print and Correspondence module implementations and enhancements. Design and configure Rate Structures, Billing Schemas, and Invoice Layouts. Manage Bill Print Workbench and integration with SAP Forms (SmartForms/Adobe Forms). Collaborate with cross-functional teams including Device Management, FICA, and SD. Conduct requirement gathering, solution design, functional specifications, and testing. Perform POC/Technology workshops, effort estimation, and client demos. Ensure quality delivery across 2-3 full lifecycle implementations. Provide leadership and guidance to project teams and stakeholders. Troubleshoot and resolve issues in Billing & Invoicing processes. Bachelor's degree in engineering, Computer Science, or related field. 11+ years of SAP experience with at least 2-3 end-to-end ISU implementations. Deep expertise in SAP ISU Billing, Bill Print Workbench, and Correspondence Framework. Strong domain knowledge in Electricity, Gas, or Water Utilities. Excellent communication and client-facing skills. Ability to lead teams and manage stakeholders effectively. Exposure to SAP S/4HANA Utilities. Knowledge of RTP (Real-Time Pricing) and Tariff Structures. Experience in Agile/Waterfall methodologies. Certification in SAP ISU or SAP Utilities is a plus. Experience with CRM-ISU integration and SAP ABAP debugging will be a plus. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Manage Consent Preferences Always Active #J-18808-Ljbffr
    $81k-93k yearly est. 6d ago
  • Billing Specialist

    Aston Carter 3.7company rating

    Bethesda, MD jobs

    We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy. Responsibilities + Upload and submit customer invoices via customer P2P portals. + Assist with invoice delivery for two business entities. + Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals. + Understand and follow customer billing instructions. + Verify invoice data for accuracy and compliance before submission. + Maintain an Issues Log and track invoice status within portals. + Follow up on any discrepancies or rejections. + Communicate with internal teams and customers to resolve portal-related issues. + Assist with other accounts receivable and billing tasks as needed. + Adhere to strict timelines and invoicing requirements. + Respond to client inquiries. + Provide administrative and analytical support for AR-related initiatives. Essential Skills + 1+ year of accounts receivable experience, ideally in billing. + Proficiency with an ERP system and basic Microsoft Excel. + Ability to utilize multiple software applications simultaneously. Additional Skills & Qualifications + Associate's Degree or above in Accounting/Finance (preferred). + Experience with Workday is strongly preferred. + Experience with P2P portals for billing, Microsoft Excel, and accounts receivable. + Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required). + Strong analytical skills with a focus on accuracy. + Ability to quickly identify and resolve billing issues. + Strong verbal and written communication skills. + Ability to manage multiple tasks and meet deadlines in a fast-paced environment. + Ability to handle sensitive financial and customer information with discretion. Work Environment The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule. Job Type & Location This is a Contract position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $27-27 hourly 5d ago
  • Solutions Center Representative

    Pyramid Consulting, Inc. 4.1company rating

    Scottsdale, AZ jobs

    Immediate need for a talented Solutions Center Representative. This is a 12-month contract, with potential for project extension opportunity with long-term potential and is located in Scottsdale, AZ (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-01626 Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Key Requirements and Technology Experience: Key Skills; Customer Service Associate degree/bachelor's degree Our client is a leading Financial industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $18-19 hourly 4d ago
  • Customer Service Representative

    The Judge Group 4.7company rating

    Waltham, MA jobs

    Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred
    $34k-41k yearly est. 4d ago
  • Bilingual - Customer Solutions Representative - Collector - Lewisville, TX - Starting April 2026

    Ally 4.0company rating

    Lewisville, TX jobs

    General information Career area Collections 2911 Lake Vista Drive, TX Remote? No Ref # 21559 Posted Date 01-21-26 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist customers with their auto loan accounts, providing exceptional service while resolving payment issues in a professional, empathetic, and highly productive manner. We offer a strong brand reputation, competitive benefits, and thorough training in compliance, negotiation, and sales. You will gain valuable skills and contribute to a team that values professionalism and consistent, industry-standard practices. Compensation & Schedule: Compensation: $23.75/hr. + monthly incentives Training class starts: April 6, 2026 Work schedule after training: 8am - 5pm EST or (7am - 4pm CST) Monday through Friday 12pm - 9pm EST or (11am - 8pm CST) one day per week 8am - 12pm EST or (7am - 11am CST) one Saturday per month The Work Itself Make outbound phone calls and handle incoming calls to meet required performance standards and metrics. Contact Ally auto loan customers regarding late or missed payments. Understand reasons for delinquency and negotiate payment arrangements. Respond to customer inquiries via phone, workflow systems, and email. Research and resolve account discrepancies. Document all interactions clearly and accurately. Maintain professionalism and accuracy while managing accounts. Meet performance standards for call volume, delinquency, and customer satisfaction. Identify and recommend solutions to avoid repossession losses. Use computerized systems for tracking and troubleshooting. Maintain strict confidentiality of customer information. Adhere to all state and federal laws in the handling of accounts. The Skills You Bring Bilingual (Spanish) skills are required. High school diploma or GED equivalent required. Experience in financial services or a related industry preferred. Associate or bachelor's degree in business or related field may be used in lieu of experience. Excellent listening, verbal, and written communication skills. Strong attention to detail and professional phone etiquette. Sales, negotiation, and skip tracing skills preferred. Proficiency with Microsoft Windows and internet-based applications required. Ability to multi-task and meet key performance metrics. Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss, with an aptness to escalate unique collections cases to management. Ability to work flexible hours, including weekends, holidays, and overtime as needed. #LI-Hybrid How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access. Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts. Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs. Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity. To view more detailed information about Ally's Total Rewards, please visit this link: ****************************************************************************** Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit ************* Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at *****************. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. Base Pay Range: $49400 - $55640 USD An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.
    $49.4k-55.6k yearly 4d ago
  • Accounts Receivable Associate | Credit & Collections

    Blue Star Partners LLC 4.5company rating

    Orlando, FL jobs

    Job Title: Accounts Receivable Associate | Credit & Collections Period: 06/24/2024 to 12/29/2024 - potential for extension Hours/Week: 40 hours Rate: $18 - $20/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Scope of Services: The Accounts Receivable Associate will provide comprehensive support to the Accounts Receivable Manager, ensuring the efficient and timely collection of outstanding invoices for Redwood Toxicology Laboratory's General Toxicology and Biotech divisions. This role is vital for maintaining the company's cash flow by minimizing delinquent accounts and ensuring accurate financial records. The Associate will handle daily communications with customers to collect outstanding invoices, resolve payment disputes, and perform various accounting tasks essential to the AR function. Role, Responsibilities, and Deliverables: Contact the customer for the collection of outstanding invoices on a daily basis. Send written communication via fax, e-mail, etc. to resolve outstanding or disputed invoices. Daily. Research payment issues involving disputed deliveries, returns and credits which have or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Daily. Perform monthly billing process. Send accounts to Letter Series for both divisions of Redwood Toxicology Laboratory. Perform customer master maintenance in the areas of billing information for both divisions of Redwood Toxicology Laboratory. Daily. Perform credit card processing on a daily basis. Enter cash receipts through the bank deposit for both divisions of Redwood Toxicology Laboratory on a daily basis. Provide backup support in various areas to the Accounting Manager. Perform adjustments to accounts on a weekly basis. Batching and processing invoices for the Biotech division on a daily basis. Document collection efforts and status of accounts. Complete as requested specific account analysis, month end procedures included but not limited to statements, aging and ad-hoc reports. Experience: AA Accounting Degree or equivalent experience 3-5 years' experience in AR and collections with a company that has annual revenue of at least $10 million. Accounting systems, Excel, and Microsoft Word skills Proficient in accounting computer software and basic knowledge of Word, Excel and Outlook. Must know the 10 key by touch and the computer keyboard by touch. Multitasking - Must be able to track and manage various details/accounts and multiple projects simultaneously. Work both independently and within a team environment. Driven, focused individual, able to independently operate in a fast-paced environment. Ability to meet the daily/weekly deadlines of the position in a consistent fashion. Manage environment in a manner that requires the ability to prioritize, be self-motivated and clearly communicate the status of issues to manager. Excellent communication and problem solving skills. Work closely with management and sales representatives on account status and problems.
    $18-20 hourly 2d ago
  • Accounts Receivable Coordinator

    Aston Carter 3.7company rating

    Charlotte, NC jobs

    Job Title: Accounts Receivable CoordinatorJob Description The Accounts Receivable Coordinator is responsible for posting payments to accounts and following up on outstanding balances via phone and email. Responsibilities + Post payments to customer accounts accurately and efficiently. + Follow up on outstanding balances through phone and email communication. + Ensure timely collection of due payments while maintaining high-quality service. + Collaborate with internal teams to resolve any invoicing issues. Essential Skills + At least two years of experience in a business-to-business (B2B) collections role. + Intermediate proficiency in Microsoft Excel. + Experience in cash application, invoicing, and billing collections. Additional Skills & Qualifications + Previous experience in a manufacturing environment is preferred. + Familiarity with ERP systems is a plus. Work Environment The position requires working onsite Monday through Friday during first shift hours. The volume of transactions is modest, but the monetary amounts involved are significant. Speed is important in this role, but maintaining quality is the top priority. Comprehensive training will be provided on various payment plans and options available to customers. This role offers an opportunity to join a reputable and growing company. Job Type & Location This is a Contract position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Charlotte,NC. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $23-25 hourly 2d ago
  • Collections Specialist

    American Innovations 4.1company rating

    Austin, TX jobs

    Who we are: American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals from the field to the office. More than 30 years of experience drives innovative solutions that address the need for efficient data collection, reporting, and analysis - an integrated family of hardware, software and professional services backed by relentless customer service. Position Summary: We are seeking a detail-oriented Collections Specialist to join our Accounting Team. The ideal candidate is naturally curious, not satisfied with the status quo, and eager to understand and improve our processes. While 1-2 years of professional experience is beneficial, we value candidates who demonstrate exceptional attention to detail, a strong ability to dig into data and problems, and a proactive approach to questioning and enhancing current workflows. Core Responsibilities: Collections & Customer Service: Oversee daily collection processes, maintaining ownership of the Accounts Receivable Aging, overdue accounts, AR metrics, and account monitoring for assigned accounts. Communicate with customers via phone and email to follow up on overdue balances, ensuring respectful and solution-oriented interactions. Address short-paid, overpaid, and duplicate invoices efficiently. Maintain accurate documentation of all customer interactions, payment arrangements, and collection activities for audit compliance. Manage and regularly update client addresses and contact information. Support the escalation process with thorough maintenance of shared workbooks and communication with Customer Operations and Sales Management. Submit regular updates on collection status, aging reports, and repayment trends. Consistently deliver exemplary customer service, demonstrating genuine care and respect for others. Billing Support: Upload invoices into designated customer portals and manage portal accounts/contacts for assigned clients. Create credit tickets in the Jira ticketing system and assist with monitoring/updating Proforma invoices within Jira. Research and resolve discrepancies in cash receipts, including short payments and unapplied cash. Serve as backup for billing new orders as needed. Analytical & Compliance Duties: Support financial audits (including sales tax, workers comp, benefits, etc.) and assist with tax projects related to sales and use tax. Contribute to inventory valuations and gain understanding of the product billing cycle's impact on inventory transactions. Assist with documenting accounting processes, data cleanup in Great Plains, and suggest process improvements. Learn payable transaction processes to provide backup support. Help process cash transactions (RDS deposits, wires, ACH) and collection metrics. Requirements What you need to be successful: 1-2 years experience in accounts receivable, billing, finance, or a related field (beneficial but not required). Exceptional attention to detail; able to spot inconsistencies and errors with ease. Analytical, inquisitive approach-actively seeks to understand and improve processes. Strong organizational and documentation skills. Proven ability to provide exemplary customer service and resolve issues efficiently. Comfortable learning and leveraging AI/automation tools (e.g., formulas, email communication). Familiarity with Microsoft Great Plains and Jira is a plus. Team player who collaborates well and adapts to changing priorities. Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background and drug test. American Innovations is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $30k-38k yearly est. 2d ago

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