XR Clinical Applications Specialist
Canon USA & Affiliates job in Atlanta, GA
**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services.
**RESPONSIBILITIES**
+ **Pay Information: Min $78,600 to Max $126,500**
+ **Requires 80-90% nation wide travel.**
+ Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
+ Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
+ Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services.
+ Determine whether client needs additional training or development and preparing additional training as determined by need.
+ Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
+ Complete site reports documenting the daily training details.
+ Provide Pre/Post Communications for both internal and external customers.
+ Maintain technical and clinical proficiency.
+ Diagnose and resolve problems affecting system performance and image quality.
+ Escalate any unresolved issues pertaining to system performance and image quality.
+ Work with service engineers as needed.
+ Complete Alerts and PCR's when applicable.
+ Provide mid-week update to Applications Management and local Canon Team.
**QUALIFICATIONS**
+ Excellent project management skills.
+ Excellent verbal communication skills.
+ Excellent written communications skills.
+ Excellent presentation/platform skills.
+ Previous teaching experience a plus.
+ Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT.
+ Must maintain active motor vehicle/driver's license from the state where the specialist resides.
+ 2 Year / Associate's Degree Radiologic Technologist in the specific modality.
+ 5 years Clinical experience at a hospital or imaging center.
+ **Pay Information: Min $78,600 to Max $126,500**
\#LI-NA1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Inventory/Parts Representative I
Canon Solutions America job in Norcross, GA
About the Role As a Parts Representative, your primary focus will be to pick, pack, receive and ship all parts orders as directed, quickly and accurately. Your Impact * Creates move orders and processes good/used returns accurately on a daily basis. - Ensures all orders are shipped to the correct technician/location using the correct courier (ups vs. fedex) and ship method (red vs. ground). - Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines and provide accurate results. - Provides a high level of Customer Service. - Prepares shipments of repairable/ salvageable items. - Performs other duties as assigned.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Warehouse/inventory experience. - Well organized, good communication skills, able to prioritize, and have excellent customer service skills. Committed to providing quality results to all internal and external customers, and have good time management skills. - Experience in a computerized environment. - Excellent attention to detail and outstanding time management skills. - Minimal travel required, including overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $17.20-21.84 hourly .
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
* Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#li-rb1 #pm10 #li-onsite Responsibilities - Creates move orders and processes good/used returns accurately on a daily basis. - Ensures all orders are shipped to the correct technician/location using the correct courier (ups vs. fedex) and ship method (red vs. ground). - Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines and provide accurate results. - Provides a high level of Customer Service. - Prepares shipments of repairable/ salvageable items. - Performs other duties as assigned. Qualifications HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Warehouse/inventory experience. - Well organized, good communication skills, able to prioritize, and have excellent customer service skills. Committed to providing quality results to all internal and external customers, and have good time management skills. - Experience in a computerized environment. - Excellent attention to detail and outstanding time management skills. - Minimal travel required, including overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $17.20-21.84 hourly .
Auto-ApplyExecutive Editor, HCP Omnichannel Content
Atlanta, GA job
**Please only local candidates to Atlanta GA
83738
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading medical publishing company is hiring an Executive Editor, HCP Omnichannel Content for a 6+ months RTH contracting assignment.
Must have skills:
Bachelors degree in Journalism, Communications, Marketing, Design or a related field
Minimum of 3 years of experience in digital content ideation and development
Strong storytelling skills and creative thinking about how to engage audiences
Understanding of how to use AI to help drive optimal creation
Experience with a variety of content types: text, imagery, multimedia, interactive and channel-drive types (e.g., social)
Deep knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs
Preferred skills:
Demonstrated strong content judgement
Advanced editing and storytelling skills
Curiosity about audiences, ideas and information
Ability to interpret and explain statistical data
Pay: $47-48/hour W2
Location: Atlanta GA (hybrid)
Responsibilities:
The editor ideates and creates tests of omnichannel content to support our audience-first strategy, with a primary focus on engaging healthcare professionals (HCPs)
This position also helps maintain successful omnichannel content tests with ongoing content, ensuring performance stays stable or grows
This position partners tightly with our marketing innovation team to ideate and execute our ideas for attracting and engaging audiences across our channels and platforms
The ideal candidate has strong creative abilities, excellent communication and organizational skills, and an understanding of medicine and science
Adept at managing multiple projects and changing priorities and working within a matrixed organization
Physical AI Engineering & Strategy, Senior Consultant
Alpharetta, GA job
Our client, a leading financial services company is hiring a Physical AI Engineering & Strategy, Senior Consultant on a long-term contract basis.
Pay is $90-$100/hr + W2. DOE.
Job ID 83255
A Critical requirement for a unique skill set that is not currently available internally at Specifically, we are seeking an AI specialist with expertise in programming robot dogs and humanoids from the Chinese manufacturer, Unitree, and proficiency with NVIDIA Omniverse. Merely having experience with robots will not be sufficient for this role.
The team is in the process of establishing various AI labs, primarily located in Alpharetta, though we are open to considering other locations as well. This position is intended to be a permanent role, and we are looking for a long-term commitment.
The Opportunity
Our Artificial Intelligence and Data team is at the forefront of integrating cutting-edge technology with physical systems. As a Senior Consultant in Physical AI, you will collaborate closely with clients and interdisciplinary teams at to develop innovative solutions that leverage the power of robotics, software, and open-source technologies. This role offers a unique opportunity to engage in continuous learning and research, driving advancements in how businesses utilize AI across various industries. You will be instrumental in shaping the future of Physical AI, with the chance to influence new methodologies and technologies that address complex challenges.
Key Responsibilities
In this role, you will be responsible for delivering state-of-the-art Physical AI solutions. Your key responsibilities will include:
• Developing and implementing scalable demos that highlight the integration of software and hardware in Physical AI applications.
• Showcase innovations and speak at -hosted events, including innovation summits & technology showcases.
• Conduct analytics and monitor market trends to inform solution development, identify emerging opportunities, and position the teams capabilities strategically within the evolving Physical AI landscape.
• Utilizing strong knowledge of the NVIDIA ecosystem to design and execute solutions that meet stakeholder needs.
• Leading development in robotics, focusing on kinetics, perception, and decision making to enhance operational efficiency and safety.
• Collaborating with a variety of stakeholders to understand requirements and provide technical leadership throughout the project lifecycle.
Skills and Attributes for Success
To thrive in this role, you will need a combination of technical expertise and strong interpersonal skills. Key attributes include:
• A passion for innovation and a proactive approach to problem-solving.
• Excellent communication skills to effectively convey complex concepts to diverse audiences.
• Strong analytical skills to guide project direction and decision-making.
• Ability to build and maintain relationships with clients and team members, fostering a collaborative environment.
• A commitment to delivering high-quality client services and continuous improvement.
To Qualify for the Role, You Must Have
• A Bachelors degree in a relevant field (e.g., Robotics, Computer Science, Mechanical Engineering, Electrical Engineering).
• 3-6 years of full-time working experience in Robotics, Digital Twin, and Computer Vision/Deep Learning/Reinforcement Learning.
• Proven experience in developing and implementing scalable AI systems that integrate software and hardware components effectively.
• Strong proficiency in programming languages such as Python, C++, or Java, with hands-on experience in robotics frameworks (e.g., ROS) and simulation environments (e.g., Isaac Sim).
• Extensive knowledge of the NVIDIA ecosystem, including experience with their offerings and implementation strategies for robotics and AI applications.
• Solid understanding of robotic systems, including kinematics, dynamics, control algorithms, and sensor integration (e.g., LIDAR, cameras).
• Familiarity with machine learning techniques and algorithms, particularly in the context of robotics, automation, and decision-making processes.
• Experience designing, building, and maintaining robotics systems and digital twin models, with a focus on real-time data integration and simulation.
• Proficiency in using data manipulation and analysis tools (e.g., Pandas, NumPy) to derive insights from sensor data and simulations, along with experience in popular ML frameworks such as TensorFlow or PyTorch.
• Experience with DevOps tools (e.g., GIT, Azure DevOps) and Agile methodologies (e.g., Jira) to develop and deploy analytical solutions with multiple features, pipelines, and releases.
• Excellent communication skills to clearly convey findings, recommendations, and opportunities for improvement to clients and team members.
• Willingness to travel as needed to engage with clients and stakeholders.
Ideally, Youll Also Have
• An advanced degree (Masters or Ph.D.) in Robotics, Computer Science, Mechanical/Aerospace Engineering, Electrical Engineering, or a related quantitative field; graduate school years can substitute for some industry experience.
• Previous experience in research projects related to robotics, automation, or digital twin technologies, including contributions to academic journals or conferences that showcase research findings and technical expertise.
• Proficiency in computer vision techniques and libraries (e.g., OpenCV) for object detection, tracking, and recognition, with practical applications in robotics.
• Experience in designing and implementing control systems for robotic applications, including PID controllers, state-space control, and adaptive control techniques.
• Ability to develop and optimize algorithms for tasks such as path planning, motion planning, and decision-making in robotics, enhancing system performance and efficiency.
• Familiarity with Hardware-in-the-loop (HIL) testing techniques to validate the performance of robotic systems in real-time by integrating hardware components with simulation models.
• Strong understanding of and/or interest in Agentic AI and Generative AI, with the ability to explore and implement innovative applications in these areas.
• Experience with Cosmos or similar data management platforms to facilitate the integration and analysis of large datasets in AI applications..
Warehouse Manager
Lawrenceville, GA job
The Warehouse Manager Will: * Manage warehouse operations for the business by planning and executing the proper receipt, storage, protection and issue or shipment of production materials and finished goods. * Manage supervisors, clerical support and/or hourly employees engaged in most or all of the following warehouse activities:
* Expediting
* Foreign Trade Zone (FTZ) Compliance
* Freight Services Negotiation and Procurement
* Hazardous Waste Disposal
* Inventory Control
* Receiving
* Recycling
* Shipping
* Space Planning
* Storing
* Recommend and implement term and annual warehouse operation plans, budgets and targets to support business objectives within SEQCD standards.
* Manage the recommendation, implementation and enforcement of methods and procedures to achieve operation goals regarding the timely issue of materials for production; movement and storage of inventory; receipt and shipment of goods and finished product; and the accurate tracking and maintenance of related records.
* Manage the receipt, inspection, approval and movement of materials into inventory. Monitors urgent material status to expedite availability for production.
* Oversee finished goods inventory; ensure products are packaged in accordance with specifications and are shipped to internal/external customers in a timely manner.
* Create production material, supplies and finished goods storage plans for the efficient utilization of warehouse space.
* Manage periodic cycle count activities and tracks and reports results. Analyzes inventory transaction activities to identify and reconcile variances between physical inventory and data.
* Monitor and enforce warehouse operations compliance with Foreign Trade Zone requirements.
* Manage the delivery of finished goods to customers through internal logistic services.
* Analyze and summarize operating results and prepare recommendations in improving materials management to achieve business objectives and customer requirements within SEQCD standards.
* Prepare periodic reports summarizing inventory trends and transaction system accuracy, material movement and related problems and present information to department management.
* Manage the work performance of subordinate supervisors, professionals, clerical support and hourly employees including:
* Giving direction on applying methods and procedures and executing new work assignments
* Setting performance standards
* Training and coaching for development
* Conducting and approving performance appraisals
* Approving and/or recommending personnel actions such as promotion, transfer, discipline, hire, and termination
* Promote employee participation in company-sponsored programs. Guide subordinates in the identification, recommendation and implementation of corporate systems and programs such as QMS, EMS, ISMS, SOX and Kaizen/5S within the warehouse operation.
* Participate in thorough investigation of accidents, identifies root cause, and develops countermeasures to prevent future occurrences. Track incidents and maintain related records. Approve corrective/preventive actions and monitor their implementation.
* Frequently interacts with management and staff in internal operational and administrative departments such as operations, production control, quality assurance/control, maintenance, procurement, Ricoh Family Group, vendors and/or suppliers to resolve issues with the receipt and/or quality of incoming materials; the movement and flow of materials to production; or the shipment of finished product. Has limited customer contact. Coordinates activities and relays information to maintain schedules and implement changes and revisions in operational procedures. Interaction may entail problem resolution or negotiation. Regularly serves on project teams, sometimes as lead.
Commercial Analyst, Variable Compensation
Atlanta, GA job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
The Commercial Variable Compensation Analyst is responsible for supporting the design, administration, and ongoing management of variable compensation programs across Go To Market (GTM) teams. This role sits within Revenue Operations and provides analytical, operational, and coordination support to ensure compensation plans are accurate, well-governed, and aligned with business objectives. The ideal candidate brings strong analytical skills, attention to detail, and the ability to collaborate effectively with GTM leadership, Finance, People & Culture, and Legal.
Responsibilities:
Plan Support & Governance
Assist in the annual design and refresh of GTM variable compensation plans (Sales, CS, Leadership).
Prepare plan documentation, approval packets, and tracking logs to ensure accuracy and compliance.
Conduct financial modeling and scenario analysis to validate plan components and expected outcomes.
Maintain audit trails, version control, and recordkeeping for compensation programs.
Quota Coordination & Alignment
Support the annual and quarterly quota-setting process by gathering inputs, validating data, and preparing quota files.
Ensure quotas align to corporate budgets and roll up accurately to regional and global targets.
Help coordinate communications of quotas to GTM teams and confirm proper system updates.
Performance Reporting & Analytics
Track quota attainment, payout projections, and compensation performance metrics.
Build and maintain dashboards, reports, and models to provide insights to GTM and Revenue Operations leadership.
Identify data variances, investigate root causes, and escalate issues when needed.
Support recurring performance reviews and executive reporting cycles.
SPIFF & Incentive Support
Assist in the creation and administration of short-term SPIFFs and incentive programs.
Help estimate financial impact, run models, and track program performance.
Partner with Enablement and GTM teams to ensure accurate rollout communications.
Communication & Change Support
Help prepare communication materials for plan rollouts, updates, and FAQs.
Partner with GTM Enablement on documentation, training materials, and meeting prep.
Support the collection of feedback and help summarize insights for future plan improvements.
Governance Cadence Support
Prepare materials and data for quarterly or semi-annual governance reviews.
Support meeting logistics, follow-ups, and documentation of decisions.
Assist in analyzing plan effectiveness, attainment trends, and budget impact.
Process Optimization & Systems
Support ongoing improvements to comp workflows, data quality, and documentation.
Help maintain SLAs, process maps, and SOPs related to compensation.
Aid in aligning Americas and International workflows for consistency and accuracy.
Longer term: Support system enhancements and integration work between CRM, compensation platforms (e.g., Xactly), and payroll
What You May Need to be Successful:
2-4+ years in Revenue Operations, Sales Operations, Compensation, FP&A, or related analytical roles.
Strong analytical and financial modeling skills; advanced Excel or Google Sheets required.
Experience working with GTM data (pipeline, bookings, quotas, attainment) strongly preferred.
Excellent communication skills with the ability to simplify complex data.
Experience collaborating cross-functionally across GTM, Finance, Legal, and People & Culture.
Familiarity with CRM or compensation systems (e.g., Salesforce, Xactly, Varicent, CaptivateIQ) is a plus.
Detail-oriented, process-driven, and able to manage multiple priorities in a fast-paced environment.
Additionally
Experience working with compensation plans and quotas are supported with accurate data, timely deliverables, and proper documentation.
Ability to ensure attainment and payout reporting is consistent, reliable, and available when needed.
Understand Governance and review cycles operate smoothly with prepared, accurate materials.
Worked with Stakeholders trust the Analyst's data accuracy, responsiveness, and attention to detail.
Experience with SPIFFs and incentive programs are tracked and reported effectively with clear results
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary for this position is approximately $90-100K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
#LI-LRI
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Auto-ApplyInvestigative Analyst
Atlanta, GA job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
The Investigative Analyst performs the steps necessary to create a profile of a subject's identity and addresses, as well as professional and educational history. Research is conducted leveraging multiple 3
rd
party platforms, proprietary records, and social media to further understand and investigate the findings developed while distinguishing which are likely necessary for the customer deliverable. Findings are reviewed to confirm if tied to a subject, saved and documented in a report template. This role may occasionally conduct interviews with individuals determined to have knowledge of the subjects' business histories for inclusion in the final report, verification calls or clarification calls to a courthouse. As the investigation builds, the Investigative Analyst is relied on to provide insights and expertise about a particular subject.
Responsibilities:
Build initial identity profiles to support investigative research for client reports.
Develop detailed search strings using Boolean logic and run queries across multiple databases, including Nexis, Lexis, TLO, Factiva, TLO, and open-source platforms such as social media and LinkedIn.
Conduct research across social media platforms (e.g., LinkedIn) to gather relevant background information.
Analyze records and findings-including litigation filings, corporate records, liens and judgments, criminal records, news/media, and other public-source data-through a client-focused, risk-mitigation lens.
Accurately enter findings into reporting templates while meeting strict deadlines and following standard phraseology and writing guidelines.
Provide internal support as needed throughout the production of client deliverables.
Identify and recommend potential interview subjects for inclusion in written reports.
Conduct interviews with individuals who may have knowledge of a subject's business activities or history.
What You May Need to be Successful:
Bachelor's degree or equivalent work experience preferred; degrees in research-related fields are a plus.
1-3 years of experience in investigative research or a related analytical role.
Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Demonstrated proficiency with Boolean logic and familiarity with research databases (e.g., LexisNexis, TLO); knowledge of additional investigative tools is a plus.
Strong online and open-source research skills, including advanced internet research techniques.
Proven critical thinking and analytical abilities with a focus on accuracy and risk assessment.
Exceptional written and verbal communication skills, with the ability to summarize findings clearly and concisely.
Ability to manage multiple deadlines and competing priorities while maintaining a strong sense of urgency.
Thrives in a fast-paced, dynamic environment and demonstrates adaptability.
Self-starter with high attention to detail, strong organizational skills, and a commitment to delivering accurate, high-quality work.
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary for this position is approximately $55-64K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
#LI-LRI
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Auto-ApplySales Executive
Buford, GA job
Imagine being part of a company like Ricoh Electronics, Inc (REI), with a rich history of environmental conservation, community involvement, and steady company growth. REI is part of the Ricoh global family, with an enviable track record of superior products and business practices. (REI is an EEO Employer, EEO Policy, Pay Transparency.)
Ricoh Electronics, Inc. (REI) is seeking a high-energy Sales Executive who thrives in a fast-paced, changing environment to join our sales team. Covering the West Coast territory, you will be responsible for identifying and developing business partners, marketing channels and customers to increase new thermal media business and maximize sales and market expansion opportunities. This is a great opportunity for someone who is looking to deliver exceptional customer service and make an impact on the success of our business.
The Sales Executive will:
Present and sell company products to current and potential customer accounts in the west coast territory.
Identify new markets, applications and sales prospects.
Negotiate sales terms such as price and delivery with customers.
Answer customer questions, resolve problems, and develop new applications through involvement with Quality Assurance, Research and Development, Customer Service and Marketing.
Monitor and assess thermal industry sales and marketing trends, customer product requirements and competitor offerings to recommend new sales, marketing and product development activities.
Collect market and competitor data and product samples.
Prepare sales proposals, submit proposals for legal review and act as an intermediary to obtain contract terms that satisfy all parties.
Prepare presentations and reports related to sales, activities, and expenses.
Forecast sales to customers.
Manufacturing Maintenance Manager
Lawrenceville, GA job
Imagine being a team member of ETRIA Manufacturing USA Inc. (EMUS) a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC (ETRIA Global website). We are a leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry.
Come join our team! EMUS is looking for an experienced Maintenance Manager to oversee the equipment maintenance for our Toner Process operations at our Lawrenceville facility. Using effective leadership skills, the Maintenance Manager will manage the equipment maintenance operations by developing and implementing plans to maintain and test equipment and ensure that all preventive maintenance is performed safely, on schedule and according to established requirements, along with maintaining spare parts inventory.
The Maintenance Manager will
:
Model the “safety first” behaviors we expect of all employees by ensuring that operational procedures, equipment, and processes are designed to provide a safe work environment.
Manage the review and prioritization of work orders and the assignment of technicians. Review and approve preventive maintenance schedules and manage execution to plan. Acquire or adjust manpower, processes and/or maintenance equipment to meet section goals and targets while maintaining QCDSE standards.
Develop and manage the budget for maintenance operations for production areas.
Recommend, implement and enforce methods and procedures to ensure the most efficient and cost-effective maintenance section.
Set up and maintain spare parts and supplies inventory.
Prepare Requests for Proposal, select outside contractors, negotiate agreements, evaluate work performed, and manage contractor relationships, including finalizing contracts.
Manage problem investigation related to maintenance and repair activities for multiple production areas, including utilities systems. Collaborate with other functional areas to identify root cause and recommend corrective actions/countermeasures, prepare action plan, manage solution implementation and summarize and report results.
Manage the preparation, maintenance, and update of ISO documents, including developing and approving procedures, documents and forms.
Review and analyze consolidated repair and preventive maintenance data to identify trends, problems, and opportunities and develop preventative maintenance system to improve performance results.
Create and/or prepare management reports on department operations and performance.
Director, Global Customer Care
Sandy Springs, GA job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
The Director, Global Customer Care, serves as a strategic and operational leader responsible for shaping and executing the vision for world-class customer service. This role supports First Advantage's Premier Account Management team, which represents a ~$200M revenue portfolio, and is pivotal in driving scalable, client-centric solutions that enhance retention, fuel growth, and elevate the customer experience across global operations.
This leader will guide the strategic evolution of the Customer Care function, fostering a high-performance culture and developing strong leadership capabilities across the team. With a deep passion for customer advocacy and a commitment to process improvement, the Director will champion initiatives that elevate service standards, streamline processes, and deliver measurable business impact.
The ideal candidate brings a proven ability to lead through transformation, influence cross-functional stakeholders, and inspire teams to deliver exceptional results in a fast-paced, customer-centric environment.
What You'll Do:
Service Delivery & Support Planning - Develop and maintain service plans that offer differentiated support aligned with enterprise goals and customer needs.
Customer Experience Leadership - Champion a customer-first mindset by driving effective problem resolution and ensuring consistent satisfaction across all touchpoints.
Team Leadership & Development - Lead and grow a senior operational management team, fostering performance through coaching, development planning, and clear accountability.
Performance Metrics & Accountability - Establish and manage outcome-based performance metrics for Customer Care teams, promoting transparency and continuous improvement.
Operational Efficiency & Cost Management - Identify and implement process improvements, workforce optimization strategies, and cost-saving opportunities while maintaining service excellence.
Customer Insight & Feedback Integration - Manage special projects to gather customer insights and root cause analytics, translating findings into actionable improvements across operations.
Service Level Management - Monitor and drive key service level metrics, ensuring consistent delivery and responsiveness to customer needs.
Self-Service & First Contact Resolution - Enhance the customer journey by promoting self-service options and improving first-contact resolution rates.
Compliance & Risk Management - Ensure full regulatory compliance and proactively identify and mitigate operational risks.
Cross-Functional Collaboration - Work closely with peers and stakeholders across Commercial, Finance, Marketing, Operations, Client Success, Workforce Management, and other shared-service teams to align on customer-focused initiatives and improvements.
Executive Reporting & Stakeholder Engagement - Provide timely updates and insights to senior leadership, serving as a trusted advisor on operational performance and customer trends.
Change Management & Process Improvement - Lead and embed successful change initiatives, ensuring operational readiness and long-term sustainability.
Client Partnership & Revenue Optimization - Collaborate with Client Relations to enhance profitability through strategic planning and partnership-driven growth.
Strategic Innovation Leadership - Spearhead innovation projects that support Premier Account Management, with a focus on scalable success models.
Client Hub Development - Lead the design and launch of a centralized Client Hub to streamline engagement and support.
Client Health Score - Define and implement a robust Client Health Score framework to proactively manage client satisfaction and risk.
Automated Communications - Oversee the creation of automated newsletters and other scalable communication tools.
Routing & Support Schemas - Collaborate on the development of intelligent routing and support schemas to optimize service delivery.
Analytics Enablement - Partner with Business Intelligence to build powerful analytics that inform strategy and drive performance.
Retention & Growth - Develop and execute strategies to reduce churn and promote cross-sell/up-sell opportunities.
What You'll Need to be Successful:
Proven Leadership In Customer Care Environments - 8+ years of experience managing operational customer success, account management and/or customer service teams, with a strong track record of performance management, stakeholder engagement, and service delivery excellence.
Strategic & Customer-Focused Mindset - Deep understanding of customer needs and market dynamics, with the ability to translate insights into actionable strategies.
Influential Cross-Functional Leadership - Demonstrated ability to build and leverage relationships across teams and geographies to drive alignment and service improvements.
Data-Driven Decision-Making - Skilled in interpreting management information (MI) and business intelligence (BI) to inform strategy and optimize operations.
Visionary Leadership & Team Empowerment - Proven ability to inspire, motivate, and develop high-performing teams in dynamic environments.
Relationship-Building & Collaboration - Strong interpersonal skills with the ability to foster trust and collaboration across internal and external stakeholders.
Change Agility & Adaptability - Comfortable navigating ambiguity and leading teams through organizational change and transformation.
Customer-Obsessed Mindset - Committed to delivering exceptional customer experiences and driving continuous improvement in service quality.
Operational Excellence In Matrixed Environments - Experience working within complex organizational structures, with the ability to influence outcomes and implement best practices.
Bachelor's Degree Required - Preferably in Business Administration, Operations Management, or a related field; equivalent professional experience may be considered in lieu of formal education.
Extensive Leadership Experience - Minimum of 8 years in customer success, account management or service leadership roles, with a strong emphasis on transformation, innovation, and cross-functional execution.
Technology And Systems Experience - Familiarity with CRM platforms (Salesforce preferred), VOIP systems, and cloud-based service tools.
What Supervisor Experience You'll Need to Bring:
Executive leadership of cross-functional teams - Proven success in leading senior leaders and large, distributed teams across customer care functions, fostering a culture of accountability, innovation, and continuous improvement aligned with enterprise strategy.
Strategic oversight and organizational influence - Skilled in viewing decisions and initiatives through a broad, enterprise-wide lens, ensuring alignment with business objectives and cross-functional impact.
Operational excellence and resource optimization - Experienced in overseeing complex service operations, balancing competing priorities, and optimizing resources to meet evolving customer and business needs.
Change leadership and transformation - Adept at leading through ambiguity and large-scale change, guiding teams through transformation initiatives while maintaining service quality and employee engagement.
Executive communication and stakeholder alignment - Exceptional communicator with the ability to influence at all levels, from frontline teams to C-suite stakeholders, ensuring clarity, alignment, and momentum across initiatives.
Talent development and succession planning - Committed to building strong leadership pipelines through coaching, mentorship, and strategic talent development, ensuring long-term organizational capability and resilience.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $125,000-175,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Auto-ApplyStrategic Partner Success Director
Atlanta, GA job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
Our Strategic Partner Manager is responsible for managing a portfolio of highly engaged revenue-generating partners while cultivating new strategic relationships that align with organizational goals. This role requires exceptional partner management skills, strategic thinking, and the ability to drive measurable revenue growth. The ideal candidate will excel at cross-functional collaboration and operational execution to ensure partner strategies are fully integrated across the business.
Responsibilities:
Partner Relationship Management
Oversee and grow relationships with top-tier strategic partners, ensuring alignment with business objectives.
Develop and execute joint business plans, co-selling, and co-marketing initiatives.
Lead integration and enablement's projects between partner and internal teams
Revenue Growth & Performance
Achieve new business targets through partner-led initiatives.
Monitor partner performance, pipeline contribution, and ROI; provide actionable insights and recommendations for leadership.
Strengthening win rates through active collaboration with Sales on partner- influenced opportunities.
Internal Collaboration
Act as the primary liaison between partners and internal teams (Sales, Marketing, Product, Client Success, Legal).
Coordinate enablement programs and ensure partner strategies are embedded in go-to-market playbooks.
Operational Excellence
Maintain accurate partner data in CRM and dashboards.
Lead quarterly business reviews and ensure contractual compliance.
Attend industry and vertical trade shows & events as needed
Perform additional responsibilities as required.
Impact & Success Metrics
Achievement of predefined revenue and new business targets through partner channels.
Growth in partner-sourced pipeline and closed-won deals.
Successful execution of joint go-to-market plans and integration projects.
High partner satisfaction scores and retention rates.
Effective cross-functional collaboration and influence across internal teams.
Timely and accurate reporting of partner performance metrics
What You May Need to be Successful:
Bachelor's degree or equivalent work experience. Preferred in Business, Marketing or related fields.
5+ years in strategic partnerships, alliances, or channel management, preferably in SaaS or HR Tech.
Demonstrated success in driving partner-sourced revenue growth.
Strong leadership, organizational, and project management skills.
Executive presence and ability to influence cross-functional C-level stakeholders.
Strategic and creative thinker with a bias for action.
Excellent written and verbal communication skills.
Familiarity with Talent Acquisition cloud technologies and HCM solutions.
Open to travel as required.
Preferred:
Experience with partner enablement tools and co-selling frameworks.
Analytical mindset with proficiency in CRM and reporting tools.
Strong negotiation, conflict resolution, and problem-solving skills.
Team player with a collaborative approach.
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary for this position is approximately $130-150K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
#LI-LRI
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Auto-ApplyManufacturing Supervisor
Lawrenceville, GA job
Imagine being a team member of ETRIA Manufacturing USA Inc. (EMUS) a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC (ETRIA Global website). We are a leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry.
EMUS is looking for an experienced Manufacturing Supervisor with a strong technical foundation to lead our 1st-shift (7 am - 3:30 PM) Toner Process operation in Lawrenceville. In this vital position, the Manufacturing Supervisor will play a key role in driving the success of our toner manufacturing activities. The ideal candidate candidate will have a solid technical background and will be instrumental in supporting our fast-paced and automated Toner manufacturing operations. Responsibilities include managing daily production tasks and supervising operators, diagnosing and resolving equipment, production, and quality challenges, and ensuring accurate documentation of production records and progress reports.
The Manufacturing Supervisor will:
* Model the "safety first" behaviors! We expect of all employees to perform operational procedures and processes safely and provide a safe work environment.
* Plan daily operations and make routine adjustments to work assignments, production processes, and equipment to meet complex production schedules and targets while maintaining SEQCD standards.
* Supervise hourly personnel engaged in some or all the following activities: machine operation and/or fabrication, product preparation, preventative maintenance, and quality inspection.
* Supervise 10+ of hourly employees, which includes giving daily work direction, training and coaching for development, conducting performance appraisals, monitoring attendance, and administering disciplinary action as needed.
* Provide production support by troubleshooting production problems and/or product quality issues involving manufacturing processes.
* Participate in the testing and implementation of new products into production.
* Investigate and determine the root cause of failures and problems and recommend countermeasures or changes, collaborating with Maintenance, Engineering and QC
* Analyze production data and identify trends, problems, and opportunities for improvement.
* Conduct tours of production area to provide management support for problem resolution and policy compliance, and ensure work instructions, company policies, quality and safety standards are followed.
* Perform a variety of administrative duties which include developing procedures, presentations and reports, as well as reconciling inventory and promoting and guiding employees' participation in Kaizen, safety circle, and 5S activities.
* Respond to accidents and may perform first aid. Conduct initial investigation of accidents, identifies root cause, and submit an incident notification to Safety Engineer.
Engineering Technician
Lawrenceville, GA job
Imagine being a team member of ETRIA Manufacturing USA Inc. (EMUS) a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC (ETRIA Global website). We are a leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry. (EMUS is an EEO Employer, EEO Policy, Pay Transparency.)
Come join our team at EMUS. We are looking for a day shift Engineering Tech-Electromech. Working as an Engineering Tech, you will be given the opportunity to apply your knowledge of PLCs, robotics, HMIs, vision systems, mechanical and other technical skills in a fast-paced, safety-conscious manufacturing environment. Under the direction of the maintenance and engineering departments, the Engineer Tech is responsible for implementation of various engineering projects. This includes involvement in troubleshooting existing systems, improving current process, providing technical support, and maintaining the manufacturing line efficiency.
Responsibilities:
* Troubleshoot and repair of automated manufacturing equipment that includes pneumatic systems, PLC systems, vision systems, robotics systems, 3-phase circuits, motor starters and controls
* Read and understand schematics, blueprints, manuals, manufacturers' specifications, and diagrams.
* Find the root cause and propose and implement solutions
* Implement robotics or PLC changes to improve the efficiency of the manufacturing line
* Implement HMI changes to help the operator understand the equipment condition
* Document repairs and modifications to manufacturing equipment
* Monitor the performance of production equipment to identify problem areas and monitor effectiveness of countermeasures
* Assist in the deployment of new products or processes
* Perform other duties as requested by management
* Ensure that all safety procedures are followed in the work area
Project Controls - Planning and Scheduling Data Center
Atlanta, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Project Controls - Planning & Scheduling**
Iron Mountain is seeking an experienced Project Controls Planning & Scheduler to join our North America Data Center Design & Construction Team In this role, you will be responsible for developing, maintaining, and analyzing complex project schedules for critical capital projects.
**What You'll Do (Responsibilities)**
In this role, you will:
● Develop and maintain comprehensive, resource-loaded project schedules using industry standard tools (e.g., Primavera P6) to accurately reflect project scope and execution strategy
● Collaborate with project managers, engineering teams, and key stakeholders to gather progress updates, identify critical path activities, and forecast project completion dates
● Analyze and report on schedule performance, providing actionable insights into variances, risks and opportunities for schedule optimization to support informed decision-making
● Contribute to Business Case efforts for cost & scheduling activities including development of Integrated Master Schedule to model different potential project sites. As a Planning SME, review project schedules, including critical path activities, logic, duration, and review schedule float for schedule slippages. Review submitted schedule impacts, delay notice, requests for time extension and analyze for sufficiency and justification and provide response/lead negotiation as necessary to facilitate resolution
**What You'll Bring (Skills & Qualifications)**
The ideal candidate will have:
● 8+ years of experience in project planning and scheduling for capital construction or IT infrastructure projects with values in excess of 150m USD
● Strong knowledge of critical path methodology (CPM), schedule analysis techniques, and Earned Value Management (EVM) principles
● **Technical Skills:** Proficiency in project management software such as Primavera P6 / OPC, Microsoft Project, ASTA, Microsoft Project, Risk Analysis & AI tools. Expertise in tools like Microsoft Excel/Google Workbooks for data management and analysis
● Project Management Professional (PMP) or equivalent certification
● Experience in the implementation and governance of software platforms such as Oracle Primavera Cloud and Procore would also be desirable
● Bachelors' degree in Engineering, Construction Management, or a related field
● US Citizenship
**What We Offer (Benefits)**
● Competitive compensation and benefits aligned with the experience
● Flexible work options to support work-life balance
● Comprehensive health, wellness, and retirement plans
● Opportunities for continuous learning and professional growth
Reasonably expected salary range: $120,500.00 - $160,600.00
Category: Project/Program Management Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0094926
Customer Accounting Specialist (Accounts Receivable)
Atlanta, GA job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About The Role:
First Advantage is currently seeking a Customer Accounting (Accounts Receivable) Specialist. This position is responsible for serving as the account's receivable liaison in his/her assigned portfolio of small sized business customers. The primary objective is to reduce past due balances, DSO (Days Sales Outstanding) and bad debt while satisfying the customer in ensuring fast, reliable answers to their AR related questions. Maintaining a customer-centric focus and providing an exceptional level of customer service is key in the role. This position will interact via phone and/or email (whichever is most appropriate) with his/her portfolio of customers to identify and resolve issues preventing customer payment. The position is also charged with recording and maintaining information about the resolution efforts in Oracle Financials on a timely basis.
Essential Job Duties and Responsibilities:
Initiate/receive phone calls or emails to/from assigned customers in order to secure payment for past due invoices.
Build partnerships with customer account contacts and the sales organization in order to identify obstacles preventing customer payment, remediation of the obstacles and working to ensure the original obstacle is resolved going forward.
Identify and resolve disputes according to company standards
Enter and maintain detailed conversation notes for all assigned customer accounts
Research unidentified payments with collaboration from finance staff when needed
Perform account maintenance when necessary or instructed (refunds, credits, write offs, etc.)
Provide management with weekly, monthly reporting as related to account updates
All other functions as assigned
Experience & Education:
High School Diploma
3-5 years Accounts Receivable or collections experience in a B2B (business to business) environment
Advanced Excel experience required (VLookups, Pivot Tables, etc.)
Knowledge of basic accounting & reconciliation skills
Additional Knowledge and Skills:
Ability to work as an individual and as a team
Takes initiative to seek process improvement opportunities (has a big-picture view)
Ability to remain calm in conflict-filled conversations
Good follow-up and follow through
ERP systems experience required (Oracle and Seibel preferred)
Common sense approach and multi-tasking abilities are imperative
Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
Ability to work remotely with occasional business travel.
Medical, Vision, Dental, and supplementary benefit plans
401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
Access to tech and growth opportunities, and leaders who want you to succeed!
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary for this position is approximately $24-28.80 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Auto-ApplyField Service Engineer - Atlanta, GA
Canon USA & Affiliates job in Atlanta, GA
**Field Service Engineer - Atlanta, GA - req1570** Install, maintain, and service equipment within multiple product lines. Provide a high level of support for customers and field service operations by exhibiting a high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications) if qualified and approved. Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered.
**RESPONSIBILITIES**
Please note
that while the posted position is a Field Service Engineer, the actual position
level will be dependent upon the qualifications of the candidate selected.
An offer may be
made for FSE Sr. OR FSE Associate level based on experience. Please apply to be
considered.
This is a
remote, field based position.
The selected candidate
will be required to live in or near Atlanta, GA.
+ Install medical imaging equipment effectively and efficiently.
+ Completion of installation quality checklist.
+ Perform PM inspections per equipment specifications and standards.
+ Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
+ Maintain all assigned assets per company P&P.
+ Improve personal productivity by enhancing product knowledge through formal and on the job training.
+ Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
+ Answer technical and applications questions.
+ Capable of installing multiple products in one modality.
+ Maintain excellent customer relations.
+ Maintain accurate and complete documentation.
+ Perform and document FDA testing on assigned products.
+ Keep current with latest technical developments in multiple product lines.
+ Support field service operations with technical knowledge on multiple product lines.
+ Install and maintain equipment in multiple product lines.
+ Demonstrate expertise in multiple products in 1 modality.
+ Develop a higher level of troubleshooting and analytical skills.
+ Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
+ Plans own workload.
+ Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
+ Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
+ Position duties involve making frequent decisions and frequent recommendations.
+ Develop service-selling skills.
+ Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
+ Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
+ Escalates technical issues and inquiries, as needed.
+ Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
+ Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
+ Contributes to and generates knowledge articles per P&P.
**QUALIFICATIONS**
+ Proven ability in developing and maintaining effective internal and external working relationships.
+ **Must maintain active motor vehicle/driver's license from the state where the employee resides.**
+ 2 Year Associate's Degree in Electronics technology or equivalent work experience in lieu of degree.
+ 3 years Advanced electronics experience.
+ 5 years Field service experience.
+ Modality: MR
+ PayInformation: Min $74,000 to Max $119,600 annual equivalency (FSE) DOE.
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Director, Digital Solutions Implementations
Atlanta, GA job
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
We are seeking a Director of Digital Solutions to lead end-to-end content and workflow automation for both physical and digital assets. This leader will oversee a team of architectural and technical consultants who work directly with customers to capture functional requirements and workflows, and with internal operations teams to design and deploy capture and indexing solutions that maximize efficiency, accuracy, and scalability.
The primary function of this role is to manage a team that bridges customer requirements with internal operational execution. This includes working with customers to understand business needs, while also collaborating with operations teams that scan physical documents, index content using OCR/IDP, and apply manual intervention where necessary. The Director ensures that implemented solutions leverage automation to minimize manual effort, reduce processing time and labor costs, and consistently meet service-level agreements (SLAs) for accuracy and turnaround.
As the head of implementation within Iron Mountain's Digital Solutions group across North America, this leader owns the planning, execution, and onboarding of new customer projects. This includes ensuring alignment with functional requirements, operational efficiency goals, timelines, and financial objectives, while fostering strong partnerships across Sales, Operations, IT, and Infrastructure.
**Key Responsibilities:**
+ Own the end-to-end delivery of customer-facing imaging and workflow automation solutions, ensuring stability, scalability, and adherence to SLAs for throughput, quality, and accuracy.
+ Lead and develop a multi-layered team of solution architects, technical specialists, and managers responsible for designing and implementing document automation workflows (capture, indexing, classification, exception handling, tracking, and reporting)
+ Translate customer requirements into standardized, repeatable solutions that optimize internal operations for efficiency, scalability, and cost reduction
+ Oversee the design and deployment of intelligent document processing (IDP), AI/ML, and workflow orchestration technologies (e.g., Kofax, Azure Document AI) to minimize manual effort and accelerate processing.
+ Partner with internal operations leadership to ensure seamless integration of solutions into production workflows, supporting long-term operational efficiency and scalability
+ Manage engagement-level P&L, ensuring projects deliver on financial, timeline, and performance commitments
+ Serve as management escalation point for customers and internal stakeholders, resolving issues, aligning expectations, and strengthening partnerships
**Qualifications:**
+ Bachelor's degree in Computer Science, Information Systems, Technology, or a related field; Master's degree preferred
+ 12+ years of progressive experience in solution delivery, workflow automation, or digital transformation, with at least 5+ years in a senior leadership role managing managers and cross-functional teams
+ Proven track record of leading large-scale implementation programs involving content management, document automation, IDP/OCR, and workflow orchestration technologies.
+ Strong understanding of business process automation, intelligent document processing (IDP), AI/ML integration, and cloud-based workflow platforms (e.g., Kofax, Azure Document AI, or equivalent)
+ Experience managing P&L or budget ownership at the engagement, program, or organizational level
+ Strong background in governance, compliance, and delivery methodologies (e.g., Agile, PMI, ITIL, or equivalent).
+ Hybrid Office Locations: Dallas, TX; Freehold, NJ; Livermore, CA; Atlanta, GA
+ Travel 50% or as necessary
\#Li-Remote
Reasonably expected salary range: $159,400.00 - $212,500.00
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0094883
Electrical/Controls Engineer
Lawrenceville, GA job
Looking for a challenging and exciting career opportunity as an Automation Controls Engineer? Imagine being a team member of ETRIA Manufacturing USA Inc. (EMUS) a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC (ETRIA Global website). We are leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry.
Working at EMUS as an
Electrical/Controls Engineer
you will be given the opportunity to apply your technical knowledge and skills in a fast-paced, safety-conscious manufacturing environment. In this
vital
role, you will be responsible for assisting higher-level engineers in the toner department with assignments to evaluate, select, order, install, set up, design modifications for, test, troubleshoot, improve the performance of, and establish maintenance procedures for manufacturing equipment.
Responsibilities:
Investigate, plan, prepare RFQ, install and set-up equipment with industrial standards used in chemical manufacturing process (fine powder or similar products).
Recommend equipment modifications to improve production efficiency, manufacturing techniques and production yields for existing products.
Involve in continuous improvement of current equipment to improve equipment performance and reliability.
Design and fabricate or organize for external fabrication of new electrical panels and replacement parts.
Support and perform Kaizen activity as a control engineer in Toner process manufacturing.
Support to ensure proper functioning of Compressors and Air dryers.
Troubleshoot a variety of routine to moderately complex manufacturing equipment electrical and control system problems.
Support the sustainment of existing production lines as it relates to: ECR-ECOs, product quality, process improvements, and responsiveness to ergonomic and safety related issues.
Investigate and determine the root cause of equipment failures/problems and implement countermeasures.
Create and modify troubleshooting, start-up, equipment setup documents and other procedures.
Create and modify preventive maintenance. Prepare schedules for Preventive maintenance as per manufacturing company's equipment manuals.
Prepare and present report with detailed root cause analysis and data.
Prepare training materials to train production and maintenance personnel on the usage and maintenance of equipment.
Business Sys Analyst Sr
Canon USA & Affiliates job in Atlanta, GA
**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams.
**RESPONSIBILITIES**
+ **Accountability**
+ Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream.
+ Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners.
+ Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
+ **Process Management**
+ Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies.
+ Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides.
+ Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
+ **Collaboration & Support**
+ Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
+ Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions.
+ Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms.
+ **Senior Role**
+ Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap.
+ Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream.
+ Lead meetings to discuss dependencies and impact of changes across all workstream.
**QUALIFICATIONS**
+ Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition.
+ Hands-on experience with **Salesforce CRM** , including:
+ Territory Management for sales alignment and coverage.
+ Account Sharing Models for visibility and collaboration.
+ Opportunity Management for pipeline tracking and forecasting.
+ Deal Approval Workflows for discounting and compliance.
+ Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting.
+ **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.**
+ Order-to-Cash and Revenue Management modules for accurate billing and compliance.
+ Integration between CRM and ERP systems, including middleware or API-based solutions.
+ Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms.
+ Familiarity with revenue recognition standards (ASC 606) and compliance considerations.
+ Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems.
+ Preference for exposure to Install Base functionality for managing assets and service entitlements.
+ Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies.
+ Excellent communication skills and the ability to develop and maintain effective internal and external working relationships.
+ Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc).
+ Deep understanding of application structures, functions, and processes.
+ Demonstrated ability to lead complex business process reengineering efforts.
+ Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
+ Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions.
+ Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream.
+ Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE
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**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
Maintenance Tech-Electromech 2-Toner (1st Shift)
Lawrenceville, GA job
Imagine being a team member of ETRIA Manufacturing USA Inc. a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC. We are leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry.
ETRIA Manufacturing USA Inc. (EMUS) is looking for a highly skilled Maintenance Tech-Electromech for the 1st shift (7:00 am - 3:30 pm) to support the production process in our Toner Operations at our Lawrenceville campus. The Maintenance Tech-Electromech 2 will work under general supervision to maintain manufacturing equipment, troubleshoot, and repair a wide range of equipment issues by relying on experience and sound judgment to plan and accomplish goals.
Responsibilities:
* Model the "safety first" behaviors we expect of all associates by ensuring that operational procedures, equipment, and processes are designed to provide a safe work environment.
* Perform electrical and mechanical troubleshooting to determine problems in non-functioning equipment used in the manufacturing process.
* Perform operational test and fault isolation on systems and equipment.
* Dismantle, adjust, repair, assemble and rebuild equipment, electronic system, circuitry, and computerized systems according to layout plans, blueprints, operating or repair manuals, rough sketches or drawings.
* Perform routine and preventative maintenance of manufacturing and warehouse equipment.
* Maintain proper documentation of work (Work orders, PM check sheets, part usage, etc.)
* May perform equipment modifications as directed by manufacturing engineers.
* May perform other tasks to support manufacturing operations as directed by manufacturing/ equipment engineers (e.g. install electrical conduits, wires, sensor, and control per manufacturing/equipment engineer's specifications)
Benefits of working for EMUS:
* Career Growth
* Safe working environment
* Paid holidays, Sick and vacation time
* Medical, Vision, and dental insurance
* Aggressive 401k Employer Match
* $5,250 Educational reimbursement program
* Wellness Program Discounts
* And much more!!