Canon jobs in Chicago, IL

The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers. **Responsibilities** + Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted + Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs + Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning + Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners + Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction + Help to open and close the print center; Assist in keeping the center neat and professional looking + Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing + Prepare monthly production and volume reports in order to measure productivity and prepare billing charges _May possibly perform any of the following functions at the direction of the Site Manager:_ + Send, receive and deliver faxes + May be requested to perform document scanning + Prepare mail/packages for shipping orders + Provide light housekeeping such as making coffee and keeping conference rooms orderly + Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site + May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager **Qualifications** + High school Diploma or equivalent + 1-5 years experience working directly in a print center + Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job + Knowledge of machine operations from low to high volume high speed duplicating equipment + Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters + Close supervision involving detailed instructions and constant checking on work performance + Excellent customer service, professional attitude and appearance is a must + Ability to work overtime & meet deadlines + Ability to follow directives and handle physical demands + Possess strong communication skills **PHYSICAL DEMANDS** + Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers + May lift and/or move up to 50 lb **What We Offer:** Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-IL-Chicago_ **Posted Date** _2 months ago_ _(10/23/2025 10:16 AM)_ **_Requisition ID_** _2025-20390_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Minimum Salary_** _USD $38,440.00/Yr._ **_Maximum Salary_** _USD $39,520.00/Yr._ **_Fixed Salary_** _USD $39,520.00/Yr._ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

**Delivery and Set-Up Driver** **$1000 Sign On Bonus for New Ricoh Team Members!!** Profile** The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards. **Job Duties and Responsibilities** + Ensure safe and accurate delivery of equipment to the designated location. + Maintain logbooks in accordance with DOT regulations, whether electronic or manual. + Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws. + Perform simultaneous pick-up of products during deliveries to minimize costs. + Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices. + Participate actively in Safety Programs. + Pre-call customers when necessary. + Achieve expected productivity levels aligned with assigned workload and experience. + Demonstrate excellent technical skills and customer relation skills. + Identify and address customers' needs, referring calls to the appropriate party as required. + Provide constructive feedback to the service and process team regarding networking and installation initiatives. + Offer basic customer training on standalone and network printing devices. + Complete technical training on new equipment as required. + Maintain a professional appearance by adhering to the driver uniform standards. + Contact Dispatch and/or the service department if a technician is needed. + Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation. + Ensure equipment is properly loaded and secured in the van/truck. + Use a phone to capture electronic customer signatures upon completing scheduled transactions. + Ensure all paperwork is signed and processed correctly as required. + Load and off-load trucks as needed. + Assist in training new Delivery Drivers on new products and proper loading techniques when applicable. + Follow all accident/incident reporting guidelines and procedures. + Conduct cycle counts and inventory reconciliation when required. + Reconcile inventory at the end of the day based on route completion and report any discrepancies. + Meet productivity and quality standards as outlined by the manager. + Manage inventory valued at up to $1,000,000. + Overnight stays may be required. + Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks. + Perform additional duties as assigned. **Qualifications (Education, Experience, and Certifications)** **Required:** + A safe driving record and history. + Online technical training focused on networking and installation. + On-the-job training with field technicians at customer locations or at the Transfer Center. + Eligibility to drive a commercial vehicle according to FMCSR regulations. + Valid driver's license in accordance with company policy. + A minimum of two years of medium-duty truck driving experience. + Successful completion of a road test. + A valid and current medical card. + Be at least 20 years of age, properly licensed in the current state of residence. + High school diploma or equivalent education. + A valid commercial driver's license if applicable per state regulations. + Ability to read maps and utilize electronic GPS. + Overnight stays may be required based on DOT regulations or peak periods. **Knowledge, Skills, and Abilities:** + Ability to physically handle oversized and heavy equipment. + Capability to identify at-risk behaviors and make quick corrections. + Strong customer presentation and communication skills. + Familiarity with and ability to learn smart phones and tablets with handheld electronic technology. + Basic computer skills. + Adequate technical skills to install and network equipment. + Methodical approach to resolving problems. + Adequate reading, math skills, and legible handwriting. + Certification on the operation and use of warehouse equipment such as forklifts and stair climbers may be required. **Working Conditions, Mental and Physical Demands:** + Working conditions could result in serious injuries if appropriate lifting or moving procedures and road rules are not followed. + Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. + Physical effort is required to lift equipment weighing up to 100 pounds and move equipment that may weigh up to 1,000 pounds. + Work assignments are diversified, including interpreting, comprehending, and applying complex materials, data, and instructions, as well as preparing, providing, and conveying diversified information. + Typically, work occurs in a variety of conditions, including office, warehouse, and van/truck environments with adequate lighting and ventilation and a normal range of temperature and noise levels. + Frequent exposure to chemical solvents and cleaners. + Ability to work independently. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

**Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for assigned Global/Vertical customers, primarily in North America. This role is responsible for overseeing Ricoh employees-including individual contributors and managers-from initial contract engagement through ongoing account management and retention. This position ensures proactive communication with key customers to meet agreed-upon performance standards locally and nationally. Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads operational best practices and implementation processes, engaging necessary resources and ensuring alignment with Service Level Agreements. Success in this role is measured by customer retention, issue resolution, contract adherence, and overall satisfaction. **Key Responsibilities** **People Development** + Promote effective recruiting and selection processes to attract top talent. + Identify training needs through competency assessments and Ricoh learning programs. + Assign tasks and training to enhance team development and satisfaction. + Coach and develop up to 200 direct and indirect employees. + Set clear goals, define roles, and hold teams accountable. + Collaborate across teams to implement solutions and initiatives. + Recognize employee excellence through Ricoh's recognition programs. + Build high-performing teams through feedback, recognition, and compensation management. + Address performance issues and take corrective action when needed. + Mentor team members and lead by example. + Empower teams to solve problems and drive process improvements. **Customer Relations** + Build strong relationships with internal and external customers. + Act as the voice of the customer to prioritize impactful actions. + Identify service delivery gaps and adjust processes accordingly. + Resolve account issues to ensure customer satisfaction. + Lead strategic meetings with key customer contacts. + Develop templates and reporting cadences aligned with contractual obligations. **Operational Effectiveness** + Manage approximately $13M in Enterprise Services revenue. + Support global operations strategy through collaboration. + Serve as a subject matter expert in EAO Program standards and best practices. + Ensure timely execution of initiatives aligned with quality standards. + Navigate Ricoh's internal structure effectively. + Facilitate internal communications across functional areas. + Drive performance, efficiency, and profitability through process improvements. + Ensure service delivery certification and continuous improvement. + Implement Core Team processes including Account Charter, RAMP, and CAD. + Oversee onboarding processes to meet customer expectations. + Participate in implementation planning for assigned accounts. + Establish reporting packages based on customer needs. + Lead change management strategies aligned with Ricoh's goals. **Opportunity Identification** + Stay informed on new products and services to identify growth opportunities. + Validate and execute new opportunities efficiently. + Support team selling models and collaborate with global teams. **Finance & Billing** + Ensure profitability across all assigned accounts, down to site level. + Identify and address sources of poor profitability. + Oversee billing accuracy and escalate issues as needed. + Collaborate with A/R to resolve collections issues. **Qualifications (Education, Experience, and Certifications)** + Bachelor's degree or equivalent experience required + 3-5 years of management experience + 2+ years of project management experience strongly preferred + ITIL Fundamentals Certification preferred + Proven track record in marketing both standard and advanced services and solutions + Demonstrated success in building relationships with internal and external customers + High-level understanding of technology including networks, security, print servers, and print devices **Knowledge, Skills, and Abilities** + Excellent verbal and written communication skills across all levels of management, vendors, employees, and customers + Strong initiative and ability to work independently + Exceptional customer relations and project management skills + Ability to prioritize tasks effectively + Highly motivated and capable of managing multiple assignments in a fast-paced environment + Proficient in standard software applications + Strong problem-solving, analytical, and product/service knowledge + Ability to independently support areas such as PMO, RGSA, Assessment Management, Managed Services P&L, RFI/RFP, eBusiness, technology deployment, and vertical-specific training + Proficiency gained through experience and/or training in the above areas **Working Conditions, Mental and Physical Demands** + Primarily office-based with standard lighting, ventilation, and noise levels + Cyclical stress due to frequent goals and deadlines; daily stress from decision-making responsibilities + Mostly sedentary work with occasional walking, standing, bending, and lifting of items under 10 lbs. + Moderate dexterity required for tasks involving calculators, keyboards, and small tools + Occasional travel to customer sites, which may not be accessible via public transportation + Overnight travel required The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Field Specialist I, Advanced CIP As a Field Specialist I in Ricoh's Advanced CIP division, you'll be a strategic technical expert delivering high-level support across a wide range of Ricoh products and services. This role blends hands-on technical service with consultative problem-solving, customer relationship management, and business development. Key Responsibilities Technical Expertise Configure, install, troubleshoot, network, and maintain Ricoh products and services across multiple platforms. Lead complex service efforts and mentor peers in resolving advanced technical issues. Share expertise in equipment operations and adjustments based on specifications and documentation. Identify opportunities to increase product utilization and customer value. Customer Engagement Serve as a trusted advisor, anticipating customer needs and promoting Ricoh's full suite of support offerings. Manage your own schedule while supporting team workload coordination. Build and maintain strong, professional relationships with customers and Ricoh personnel. Workload Management Execute service calls efficiently using Ricoh's field call management systems. Deliver training, observe workflows, and present solutions to improve customer operations. Administrative Duties Meet response time, repair time, and quality benchmarks while managing costs. Complete all required documentation, logs, and reports accurately and on time. Maintain inventory (car stock or on-site) as assigned. Performance & Results Achieve productivity targets aligned with experience and workload. Participate in Ricoh's Extra Value programs and ensure proper billing. Take on additional duties as assigned. Qualifications Valid driver's license and auto insurance per Ricoh policy (for roles requiring travel). High school diploma required; coursework or experience in computers, electronics, mechanics, networking, and printing software preferred. Must meet certification requirements outlined in Ricoh's Technology Services Training Role Inventory (see document). Skills & Attributes Self-motivated, goal-oriented, and committed to continuous learning. Strong multitasking, prioritization, and organizational skills. Excellent interpersonal and communication abilities. Skilled in conflict resolution and maintaining professionalism under pressure. Proficient in Microsoft Office and mobile technologies. Working Conditions Extensive daily travel by car or foot, sometimes in varying weather conditions. Occasional overnight travel may be required. Physical demands include lifting up to 50 lbs, moving wheeled objects up to 400 lbs, and frequent bending or kneeling. May involve shift work, overtime, or on-call duties. Periodic stress due to deadlines, service volume, and customer interactions. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Officers will have daily interactions with all individuals who enter the facility, including customers, employees, visitors and vendors. The Officer, Safety & Security must maintain a professional demeanor and interact with these individuals in a courteous and professional manner. Responsibilities: + Prevent unauthorized individuals/vehicles from entering the facility/restricted areas by using the latest security technology. + Monitor safety, security and fire alarm systems, monitor onsite CCTV and respond as needed. + Conduct required visual inspection of key assets and locations within the facility through roving foot and vehicle patrols, both inside and on the outside of the facility, throughout the year and in all weather conditions. + Act as brand ambassador by providing clear and concise information to customers, employees, visitors to educate, inform and ensure compliance with rules and regulations of the facility, especially entry and exit procedures. + In the event of an emergency, support the emergency plan, including providing clear direction to all occupants in the event of a safety or security related situation (i.e. fire or emergency evacuation). + Appropriately document any significant security and safety incidents. + Quickly and effectively assess and de-escalate situations which may present a threat to the safety or security of anyone within the facility is paramount. Key Skills, Requirements and Competencies: + 0-2 years experience in a security, customer service or data center environment preferred, but not required + Able to make decisions on your own and think on your feet while maintaining the IMDC policies and procedures. + Effective communicator + Multi tasking - we use several different systems to manage ticket queues. Work tasks can change throughout the day. + Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven. + Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time. + Dedication & desire to learn - we would like you to grow your career within Iron Mountain. + Customer service mentality - we are customer obsessed. + Opportunities for overtime work will be available. + Working hours are varied and nights, weekends and holidays may be required. + The ability to obtain security clearance via government or other agency background check may be required for customer support. Location: 1680 E. Touhy Ave. Des Plaines, IL Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned. US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions. Reasonably expected salary range: $42,500.00 - $53,100.00 Category: Risk Management Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0094945

About the Role Accountable for managing all aspects of the rapid response expediting process, including 24 x 7 support, with the goals of achieving timely and positive results for all instances. Proactively developing and implementing strategies that enhances overall operational performance and drives positive customer satisfaction while maintaining cost effectiveness. Direct and coach each direct report in a manner that will result in a superior level of customer satisfaction. Your Impact '- Maintains a superior level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available. Holding direct reports accountable for maintaining the same level. - Manages and directs the day-to-day operations of the 24 x 7 Expediting Coordinators. - Oversees our Expediting Partners activities holding them to account for on time performance, accurate billing, and SOP adherence. - Schedules staff that provides support to our customers on a 24 x 7 basis. - Manages and directs the day-to-day operations of the front-line Support Reps. - Monitors and manages the Support Rep phone line ensuring no gaps or in coverage or extended delays in answering. - Verifies email requests to the Support Rep mailbox are responded to in a timely and professional manner. - Completes monthly grading of calls into the Support Line for each Support Team member. Provide coaching to each team member that meets department objectives. - Develops, reviews, compiles and publishes productivity metrics including presenting those live to upper management as required. - Independently works to favorably resolve direct customer escalations, issues, and concerns. - Creates purchase orders to vendors as needed and validate direct reports are completing daily purchases in the most cost-effective manner available. - Being proficient in creating, maintaining, and updating in scope system settings and values as needed. - System development and business user integration testing for the updating and testing of new systems or enhancements. - Works closely with our IT team to correct any systemic issues. - Develops, trains, hires, and provides guidance to staff to maintain effective and smooth operations. - Maintains authority for most personnel related decisions within the department. - Responsible for reviewing and improving internal procedures to more efficiently and effectively service the company. - Publishes, distribute, train, and enforce all current published procedures and standards. - Completes all other tasks, projects and functions assigned by Manager. About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management experience - Cross Functional Team participation in projects both on and off site. - Travel as required to complete business objectives. - Proficient in Advanced Excel, Power Point, and use of analytical tools. - Ability to multi-task. - Computer skills with a knowledge of Oracle. - Excellent written and verbal communication skills. We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #LI-KG1 #LI-HYBRID #PM19 We can recommend jobs specifically for you! Click here to get started.

About the Role Canon U.S.A., Inc. In Itasca, IL is seeking a Technical Trainer (Trainer, Technical). The Technical Trainer delivers training in his/her assigned region and works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns. Possess hardware technical expertise and provides training classes supporting internal and external customers. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact - Deliver training in his/her assigned region works with the curriculum development team to improve and refine training program content as well as supports other divisional objectives as management assigns - Possess hardware technical expertise and provides training classes supporting internal and external customers - Works with the Sr. Technical Trainer during the evolution process to ensure that he/she is delivering training program content consistently meeting the standards of the department - Provides coaching and constructive feedback to the his/her students to ensure the support professionals efficiently meet course requirements - Conducts dealer visits and discusses training needs and acquires feedback from dealers on current training programs and systems - Seeks out new areas of development, researches competitors programs and coordinates the information with other trainers and implements key initiatives to ensure Canon's image as an imaging technology and training leader is enhanced - Visit Key Dealers with or without the Education Support Services Specialist and assist in evaluating dealers training needs - Promote Educational Services training initiatives and programs ex. ATSP - Ensures accuracies of all training delivery programs in the regional training center - Possesses specialized knowledge or skills in a particular functional area - A developing professional, working towards full proficiency in the job role - Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters - Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field (Finance, Mathematics, Engineering, or MIS discipline) or equivalent experience required, plus 3 to 5 years of related experience - Strong analytical and communications skills and thorough knowledge of MS Office; functional knowledge of other analytical tools and report creation technologies preferred - Must be proficient in all Learning and Training technology and systems to ensure they can provide quality feedback to students and to the curriculum development team - Additionally must support other trainers in understanding and using the training technology We are providing the anticipated salary range for this role: $54,460 - $81,550 annually Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-ONSITE #LI-RH2 We can recommend jobs specifically for you! Click here to get started.

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. We are providing the anticipated hourly rate for this role: $19.00 to 26.31 hourly. This role is eligible for a transportation allowance. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM-19 #LI-RH2 We can recommend jobs specifically for you! Click here to get started.

**Account Manager - Chicago, IL - req1595** The Account Manager sells Canon Medical's solutions within a geographic territory of medium-sized community medical centers, critical access hospitals and outpatient imaging centers. The Account Manager serves as the main point of contact to interface with customers and prospects within a defined sales territory. The individual in this role uses personnel resources such as sales clinical/technical specialists (RBMs), customer service and customer applications, and they are accountable to the sales region for order volume and territory coverage for the purpose of driving opportunity visibility. **RESPONSIBILITIES** + **This is a remote, field-based position. The selected individual will be required to live in or near the designated area.** + **Pay Information: 85K base salary plus incentive** + Ensure sales objectives are realized through exercising sales skills and abilities combined with knowledge of the product, territory, and customer to ensure sales objectives are realized. + Develop a territory coverage plan that includes multiple counties and will include mid-size medical centers, critical access hospitals and outpatient imaging centers. + Maintain regular contact with customers to identify future sales needs and ensure existing service requirements are being met. + Uses inbound lead sources and qualifies opportunities within the defined territory geography. + Partner with lifecycle teams to identify aging install base and implement the appropriate upgrade/replacement plan. + Close sales orders on a quarterly basis. + Ensure that company sales tools are regularly updated to accurately reflect territory coverage, sales opportunities and customer call activity. **QUALIFICATIONS** + Excellent written, verbal, and presentation skills. + Strong proficiency in computer skills, MS Office. + Demonstrated experienced in consultative approach in selling and experience developing and closing large contracts. + Experience with long sales cycles. + Must have experience working with sales quotas and forecasting. + Knowledge of diagnostic imaging products and systems applications. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + 4 Year Bachelor's Degree or Equivalent work experience in lieu of degree. + 2 years prior experience in the medical imaging field or similar sales environment. + 3 years Sales experience in medical imaging preferred. + **Pay Information: 85K base salary plus target incentive** \#LI-LP1 & LI-remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

About the Role Canon USA is seeking a Copier Account Executive (Executive, Technical Sales) for the Mid-West and Southeast regions. The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives-including CEOs, CIOs, and CFOs-to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer accounts and territories, coordinating product launches and updates, organizing events and tradeshows, and applying professional expertise to resolve routine issues within company policies. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Develop strategies to increase Sales with key decision makers in the Dealer Sales Channel and with End User Promotes the business relationship between company and Assigned Dealers and/or Offices - Communicates effectively with Fortune 500 Customers including CEO, CIO, and CFO's presenting High Level Sales Strategies, ROI, and Technical Workflow analysis - Assists the Dealer Sales Channel and End User Customers with technical knowledge that allows for detailed analysis and recommended hardware and software solutions - Manages Dealer Sales Channel account accounts, territories, marketing program implementation, education, and other Channel related support - Conducts High Level Introductory Sales Calls. Provides Retail Sales Channel proposal development and bid support assistance - Coordinates and implements product launches and equipment/software updates with Dealer Sales Channel - Manages coordinator of certain events/tradeshows - Mid-level position where decisions are made within established policies and standard practices - Possesses specialized knowledge or skills in a particular functional area - Learns to use professional concepts - Applies company policies and procedures to resolve routine issues - Has working knowledge of company products and services - Developing professional expertise, applies company policies and procedures to resolve a variety of issues About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 3-5 years of related experience - Experience with copier sales / A3 market required - B2B retail sales and/or customer face to face, copier dealer, copier manufacturer experience preferred - Experience selling directly to end users is required - CompTIA CDIA/CDIA+ Certification is a plus - CompTIA Network+ Certification is a plus - 5+ years in sales/sales support and industry related experience - Travel of over 75% or more in the assigned region is expected for this position - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. This role is eligible for commissions under the terms of an applicable plan. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-AV1 #LI-REMOTE We can recommend jobs specifically for you! Click here to get started.

About the Role Gathers and analyzes data from various Systems, in order to forecast trends and have inventory readily available for Quick Response Locations, Regional Parts Centers, 3rd Party Service Providers, and Service Technicians. Responsible for generating and compiling multiple reporting where based on findings, deploy inventory to improve our parts supply chain delivery times and fill ratios in the most cost effective means possible. Review and update planning parameters, meeting with and presenting that information to the appropriate departments, as well as creating internal orders or external purchase orders to complete the process. Your Impact * Maintain a advanced level of Customer Satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available. - Performs analysis on inventory levels, aging and turns. Identifies order strategies, supply routes, problem areas and proposes corrective actions. - Prepares, delivers and analyzes reports/systems to maximize efficiencies of existing systems and strategies. Continually improving methods to eliminate potential troubled areas for our Quick Response Locations, Regional Parts Centers, or Technician. - Interfaces with vendors/suppliers to better improve Canon's Supply chain. - Purchases from vendors/suppliers based on projects, reporting, or systems, for assigned locations that meet departmental goals and targets for fill ratio. - Monitors/analyzes inventory reports, and or Planning Systems, to maintain proper re-order points at all stocking locations, meeting inventory level and fill ratio targets. - Create reports that provide analysis of trends, using that information to make inventory stocking recommendations for Field Service Technicians. Setting up meetings with Service to review those reports in-depth and getting their input on correct inventory levels for each Technician. - Confirm the accuracy of invoices, bills and charges relative to the shipment of goods and resolve any discrepancies found. - Work with Product Support on product launches, quality recalls, alternate sourcing and unexpected demand. - Coordinate items flow from source and within network, modify as needed - Analyze QRL inventory position based on MIF, urgency, and parts cost. - Document suggested procedure/systematic improvements that will elevate team productivity/efficiencies for Manager to review - Provide direct support to Service taking as many phone calls, as quickly as possible, using the monitored phone system as requested by Manager. - Monitor, review and respond to emails, and emails in the group mailbox, from Field Service, Vendors, Suppliers, and other departments as quickly as possible. - Perform any, and all, responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed to by Manager - Provide training and Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts. - Completed all tasks, projects and functions assigned by Manager About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Minimal travel as requested to support business goals and objectives (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $54,460-$81,550 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM-19 #LI-RH2 Responsibilities - Maintain a advanced level of Customer Satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available. - Performs analysis on inventory levels, aging and turns. Identifies order strategies, supply routes, problem areas and proposes corrective actions. - Prepares, delivers and analyzes reports/systems to maximize efficiencies of existing systems and strategies. Continually improving methods to eliminate potential troubled areas for our Quick Response Locations, Regional Parts Centers, or Technician. - Interfaces with vendors/suppliers to better improve Canon's Supply chain. - Purchases from vendors/suppliers based on projects, reporting, or systems, for assigned locations that meet departmental goals and targets for fill ratio. - Monitors/analyzes inventory reports, and or Planning Systems, to maintain proper re-order points at all stocking locations, meeting inventory level and fill ratio targets. - Create reports that provide analysis of trends, using that information to make inventory stocking recommendations for Field Service Technicians. Setting up meetings with Service to review those reports in-depth and getting their input on correct inventory levels for each Technician. - Confirm the accuracy of invoices, bills and charges relative to the shipment of goods and resolve any discrepancies found. - Work with Product Support on product launches, quality recalls, alternate sourcing and unexpected demand. - Coordinate items flow from source and within network, modify as needed - Analyze QRL inventory position based on MIF, urgency, and parts cost. - Document suggested procedure/systematic improvements that will elevate team productivity/efficiencies for Manager to review - Provide direct support to Service taking as many phone calls, as quickly as possible, using the monitored phone system as requested by Manager. - Monitor, review and respond to emails, and emails in the group mailbox, from Field Service, Vendors, Suppliers, and other departments as quickly as possible. - Perform any, and all, responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed to by Manager - Provide training and Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts. - Completed all tasks, projects and functions assigned by Manager Qualifications Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Minimal travel as requested to support business goals and objectives (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $54,460-$81,550 annually.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Unleash Your Potential with Clutter and Iron Mountain! Step into a new era of innovation and legacy with Clutter and Iron Mountain. By teaming up, we're rewriting storage norms, merging our future-focused mindset with Iron Mountain's industry expertise. Clutter's cutting-edge technology offers affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we're disrupting the $60B/year self-storage and moving industries. Our mission is simple: to make lives more convenient, letting you enjoy what you love. Driven by convenience, security, and flexibility, we're not just archiving documents - we're crafting personalized storage experiences with our exceptional people, smart tech, and pristine spaces. Experience a career that blends innovation and legacy - welcome to Clutter, now seamlessly integrated with Iron Mountain. ABOUT THE OPPORTUNITY We are looking for a self driven and high-performing Operations Team Lead to oversee a team of Warehouse Associates, Movers, and Drivers across the Chicago, IL region. Pay Rate: $29.00 per hour May be eligible for a merit bonus Type: Full Time Schedule: Clutter operates 5 days a week from Wednesday - Sunday (Closed on Monday/Tuesday) Schedule is subject to change based on business needs. Job Site: Operations Team Leads will start and end shifts at our Chicago, IL depot Address: 1301 S Rockwell St, Chicago IL 60608 RESPONSIBILITIES: Oversee Clutter's Field & Warehouse operations in the Chicago, IL region Lead a team of Clutter Warehouse & Field employees throughout the shift Lead weekly new hire onboarding and training sessions Effectively provide ongoing coaching for all team members Lead team check-ins/huddles and provide updates on company policies and procedures Work with Customer Care team to solve complex inventory and customer issues Act as the face of Clutter by delivering exceptional customer service Maintain a high level of safety, a strong quality of work, and an excellent customer experience on each job THE IDEAL CANDIDATE: Valid Illinois driver's license (Class A, B, or C preferred, NOT required) Must have forklift experience. Turret preferred. At least 21 years of age with high school diploma, GED or equivalent Ability to pass a physical exam required Weekend availability required Team Lead, or Management experience preferred As an Operations Team Lead you will be expected to lift and carry items weighing up to 50lbs You will be on your feet for the entire shift (up to 8 hours/day) You will be expected to track and manage data using smartphone software You must have reliable transportation and from work Experience with at least one of the following preferred: moving, warehouse, manufacturing, inventory management, stocking, customer service, helper or general labor WHAT'S IN IT FOR YOU? Be part of an ever evolving global organization focused on transformation Have a support system where you have a safe place to voice your opinion and share feedback Open space to be creative, strategize, brainstorm, and plan for the future success of IRM Global connectivity to learn from 27,000+ teammates across 63 countries Be part of a winning team who embrace diversity, inclusion, and our differences Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us. Reasonably expected salary range: $52,200.00 - $65,300.00Category: Operations Group#Clutter

Up to $5,000 sign-on bonus for qualifying technicians “If you have at least 3 years of experience in commercial HVAC/R, we want you to apply!” Experienced Commercial HVAC/R Technicians Great Lakes Service is seeking qualified Commercial HVAC/R Service Technicians for our team in Chicago and the surrounding areas. We are responsible for troubleshooting, diagnosing, and repairing commercial refrigeration equipment at customer locations. Let's start off with WHY you should work for us…. Competitive Hourly Rates and Overtime Pay. Company Vehicle and Cell Phone. Awesome benefits such as medical, dental, vision, and life insurance. Paid Time Off (PTO), including holidays. 401k with Company Match. Technical Training Opportunities. Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us. Pay: $25.00 to $50.00+ per hour, based on experience What does a Commercial Service Technician do? Install, troubleshoot, diagnose, and repair Commercial Refrigeration and HVAC Equipment. Provide excellent customer service by meeting expectations on every service call. Complete service calls promptly. Identify new customers and opportunities within existing accounts. Participate in after-hours and weekend on-call schedules. Maintain service vehicle and order necessary parts. Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds with assistance and lift equipment. Schedule: Standard Monday to Friday, 7:30 AM - 4:30 PM Swing shifts available We are a 24/7 company, on-call hours required What we need from you: Minimum of three years of prior experience in commercial kitchen repair or equivalent military technical roles. Electrical, electronic, and mechanical skills. Excellent customer communication skills. Successful completion of drug screen and criminal background screening Must be at least 18 years of age. Driving record must align with our safety standards EPA Universal Certification It would be awesome if you had: CFESA certifications Veterans encouraged to apply! About Great Lakes Service Great Lakes Service is the Midwest leader in repair and maintenance for commercial cooking, refrigeration, HVAC, ware-washing, beverage, and ice machine equipment. Integrity-driven, we serve our customers with qualified technicians, outstanding customer service, innovative technology, a high first-time fix rate, and the best response times in the industry. At Great Lakes Service, we make it our mission to create higher industry standards that change the perception of service companies in the markets we serve. As a dedicated service partner, our goal is to eliminate downtime and lost revenue with proactive solutions that help our customers run a more profitable business. Let us know if you want to be part of our team! To learn more, please visit us at: ******************************** Great Lakes Service is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Great Lakes Service is a division of Unlimited Service Group, “All Unique All United

About the Role As a Business Development Supervisor (Selling), your main responsibility will be to lead and mentor the business development team in generating and nurturing leads, to foster business growth. Additionally, you will actively engage in outreach to leads generated from marketing activities and convert them to the sales teams. You will be responsible for ensuring that business development activities are aligned with the company's goals and that the team operates efficiently and effectively. Your role will involve supervising team members, coordinating with other departments, and analyzing campaign data to optimize performance. Your Impact 1. Team Leadership: Supervise and mentor the business development team, providing guidance, support, and performance feedback on a regular basis to ensure team success. Schedule regular one-on-one meetings with the team leads to discuss progress, address any challenges, and provide feedback. 2. Marketing Outreach: Conduct outreach activities such as calling, email marketing, and providing prospective clients with marketing materials to nurture leads and gather additional information resulting in an MQL or SQL. 3. Lead Management: Implement strategies to generate high-quality leads and maintain a consistent flow of potential customers into the sales pipeline. Support the execution of targeted marketing campaigns to ensure a high volume of marketing leads. Proven ability to manage partner channels impartially, ensuring fair and balanced support for all partners while driving collaborative success. 4. Data Analysis: Monitoring the performance of marketing leads and ensuring timely handover of leads. 5. Process Improvement: Work closely with management to identify process improvements to enhance the efficiency and effectiveness of the business development team. 6. Campaign Management Support: Assist in the execution of marketing campaigns to ensure a high volume of marketing leads are generated resulting in SQL's. 7. Governance: Demonstrate a clear understanding of, and strict adherence to, the rules of engagement specific to each instance and division, ensuring compliance and consistency across all interactions. 8. Technical Support: Provide expert troubleshooting and support for business development agents, addressing their inquiries and resolving challenges About You: The Skills & Expertise You Bring Requires 5 years of related experience; bachelor's degree in a relevant field preferred. • Bachelor's degree in marketing, business administration, or a related field. • Experience in leadership or supervisory role • Proven experience in lead management, marketing coordination, or a similar role. • Strong organizational and multitasking skills. • Excellent communication and interpersonal skills. • Proficiency in using CRM software and other marketing tools. • Detail-oriented and proactive approach to problem-solving. In accordance with applicable law, we are providing the anticipated base salary for this role: $61,800 - $92,520 annually. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM-19 #LI-RH2 We can recommend jobs specifically for you! Click here to get started.

About the Role NT-ware USA Inc. is seeking a motivated and experienced Business Developer (Business Development Consultant) to join our team. The successful candidate will be responsible for identifying and developing new business opportunities, building, and maintaining strong client relationships, and driving sales growth. This role requires a strategic thinker with a passion for innovation and a proven track record in business development. This position is full time, with a preferred location within the Central, Mountain, or Western US. The (home-)office and travel balance is about 40/60. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Identify and pursue new business opportunities to expand NT-ware's market presence - Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and stakeholders - Cooperate with the marketing and product development teams to create effective sales strategies - Prepare and deliver presentations and proposals to prospective clients - Monitor and report on sales performance, providing insights and recommendations for improvement About You: The Skills & Expertise You Bring - Demonstrated track record of success in sales or business development - Bachelor's degree in business administration, marketing, or a related field - Outstanding interpersonal, communication, and negotiation skills - Capability to analyze the semiconductor business environment and forecast business opportunities short and long term - Able to derive/understand the proper business objectives and clearly communicate sales strategy to meet/exceed the objectives - Aptitude to navigate through complex and dynamic selling environment - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary range for this role: $90,000 - $110,000. Company Overview NT-ware USA, Inc. - Join an exciting opportunity with one of the world's most successful global brands. NT-ware, headquartered in Bad Iburg, Germany, provides a full range of soft- and hardware solutions, based on the latest technologies, to manage and control all printing and copying processes. Our organization not only delivers printer management functionalities like printer accounting, copy accounting, and secure printing, but also production printing features like print room management, job ticketing, web submission and production management. It is our goal to help our customers increase their productivity, reduce costs, and optimize their workflow. For our main product, uni FLOW Output Manager NT-ware has entered in a strategic partnership with Canon Inc. This position, based in Melville, NY is in support of the US client base. † Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site **************************************************************** we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at **************************************************************** Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-REMOTE We can recommend jobs specifically for you! Click here to get started.

Full-time Description Great Lakes Industrial YOUR FIRST CHOICE FOR ENGINEERED SOLUTIONS Sales Engineer Job Type: Full Time / Salary Travel: Up to and not limited to 25% Pay: $125,000 (OTE - On Target Earnings) Reports to: Sales Manager (Lew Weich) At Great Lakes Industrial, we specialize in innovative engineering and value-added services such as manufacturing, kitting, packaging, inventory management, and distribution. We provide custom sealing solutions that streamline operations, save time, and reduce costs for businesses. We also are ISO:9001 certified and a Top Places to Work recipient! Our Sales Engineer position is the primary liaison between GLI and OEM (Original Equipment Manufacturer) customer accounts throughout the United States. The Sales Engineer will manage an account package comprised of well-established accounts. In addition, the Sales Engineer will perform business development activities to acquire new accounts, expand existing customer relationships, and understand customer business and purchasing needs to grow revenue through the sales of parts and services. Daily functions include: Strategically assess each account's business model, goals, and challenges to align GLI's products and services with their current and future needs. Regularly provide and present solutions that relate to individual customers, their unique products, services, and purchasing needs, emphasizing the appropriate GLI capabilities to each account and reviewing how GLI can add value to each account's purchasing needs. Make informed decisions on product offerings and terms while using data and customer insights to customize solutions. Perform tasks with limited supervision, including negotiating terms, conditions, pricing, and other terms and conditions for each account, service, and part quoted. Evaluate and determine the appropriate marketing approach for the assigned market. Create marketing strategies unique to each account and coordinate with internal team members to deliver effective solutions and promotions. Facilitate communication between accounts and all internal GLI departments. Collaborate with the internal engineering team to coordinate meetings with each account to identify problems and new opportunities. Requirements Bachelor's Degree or equivalent preferred. Degrees in Engineering and Business a plus 5+ Years of Sales Engineering or Business development in industrial sales Understand buying decisions, processes, and procedures -the ability to weigh the respective accounts' opportunities and future growth potential. Demonstrated sales success with a preference for selling to industrial, government, and/or corporate accounts. Ability to understand, apply, and synthesize complex data/information regarding customers and account packages. Proficient in Microsoft Office suite programs with an emphasis on Excel and Teams Soft Skills: Effective time management Strong relationship-making skills Effective verbal and written communication skills (The ability to consistently up-sell and understand and use basic selling techniques: open, probe, presentation, and overcome objections) Organization tactics based on customers' current size and general potential (Keep contact information up to date in CRM account files and pricing information current in RFQ & Quote systems) Assertive, high energy level, strong technical aptitude, and resiliency Aptitude to learn quickly Motivated to consistently uncover new business opportunities and move them through a sales pipeline. Mechanical/Product aptitude: Electric / Semiconductor Basic knowledge of the specific product line. Ability to offer customers appropriate product(s) and/or solution(s). Salary Description $125,000 (OTE)

**Technical Support Eng - VL/XR - req1594** Provide modality-specific technical service support within a prescribed region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the region to technical self reliance. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. **RESPONSIBILITIES** + This is a remote, field-based position. + The selected candidate will be required to live in the **Central Time Zone.** + Provide on-site and phone support to FSE and TSS to address installation, application and technical issues. + Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol. + Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments. + Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content. + Participate in the installation of new products within the region. + Support the Beta testing of Field Maintenance Instructions (FMIs) occurring within the zone. Monitor the status and facilitate the completion of all FMIs within the region. + Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site. + Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes. + Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy. + Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions. + Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision). + Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS. + Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information. + Support zone service marketing efforts. + Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. + Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and inquiries, as needed. + Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate + Contributes to and generates knowledge articles per P&P. **QUALIFICATIONS** + Demonstrated applications knowledge with proven ability to resolve issues caused by basic technologist errors. + Proven ability in developing and maintaining effective internal and external working relationships. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + 4 Year / bachelor's degree or BSEE degree or equivalent work experience in lieu of degree + 5 years Servicing one or more of the following modalities: **X-Ray/Vascular.** In-depth knowledge of two or more products within a specific modality. + Prior field Technical Support experience + 7 years Servicing one or more of the following modalities: **X-Ray/Vascular.** In-depth knowledge of two or more products within a specific modality. + Prior field Technical Support experience + Must maintain active motor vehicle/driver's license from the state where the employee resides in the **Central Time Zone** . + Pay Information: Min $96,000 to Max $155,200 annual equivalency (FSE) DOE. + Ability to travel 50% \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Full-time Description Great Lakes IndustrialYOUR FIRST CHOICE FOR ENGINEERED SOLUTIONS Great Lakes Industrial (GLI) is a leader in the Industrial manufacturing & distribution sector, specializing in innovative engineered solutions and products. With a strong commitment to quality and customer satisfaction, we are driven by a passion for operational excellence. As we continue to expand, we seek skilled and motivated Inside Sales / Customer Service Representatives to join our dynamic team. An ISA/CSR (Inside Sales / Customer Service Representative) serves as a key liaison between customers and the internal cross-functional teams, ensuring strong customer relationships, rapid issue resolution, and long-term account success. This role manages critical customer escalations-such as churn risks, expedite requests, and line-down situations-while also driving strategic initiatives, including new product launches, quarterly client reviews (QCRs), and sales opportunity execution. Success in this role is defined by the ability to turn challenges into opportunities, maintain customer trust during critical moments, and help clients realize the value of our partnership. ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Serve as the primary liaison for critical customer conversations, including service failures, line-down situations, missed deliverables, or churn threats. Support and execute customer growth initiatives, including support on quoting, upselling opportunities, and alignment with sales teams to convert pipeline to orders. Acquire a sound understanding of GLI's product & service offerings and the ability to translate that into success for our customers. Lead and coordinate recovery plans to mitigate risk & restore trust in pressure situations. Implement GLI's procurement, operations, and pricing strategies for new and existing customers to increase profitability. Participate in continuous improvement efforts, providing feedback to optimize internal processes and customer experiences Monitor client health metrics and proactively address churn risks through early interventions and relationship-building Support new product launches and major changes by aligning expectations, coordinating resources, procuring material, and ensuring smooth delivery to clients. Requirements POSITION QUALIFICATIONS: Competencies An ISA/CS Representative must have a passion for creating a remarkable customer experience while identifying opportunities to develop cost-effective solutions for GLI and our customers. He/she must be able to multitask and change gears quickly and effectively. As GLI is looking to advance and grow, the ISA/CSR must also be able to adapt to new requirements and see change as a challenge/growth opportunity, not just a requirement. Education: Bachelor's degree with relevant experience also considered Experience: Basic understanding of project management, customer experience, & vendor relations Computer Skills: Proficiency with CRM platforms and Microsoft Office Suite (Excel and Outlook) Certificates & Licenses: N/A Other Skills, Attributes, and Abilities Excellent written, verbal, and interpersonal communication skills for an effective interface with all internal and external contacts Exceptional organization & prioritization skills, process & detail oriented, and multitasking skills Effective time-management skills with the ability to manage multiple priorities High level of integrity, respect, and humility Lifelong learners who are willing to share their knowledge and experience for the betterment of the team, company, and community Salary Description 60,000 - 65,000

About the Role NT-ware USA Inc. is seeking a motivated and experienced Business Developer (Business Development Consultant) to join our team. The successful candidate will be responsible for identifying and developing new business opportunities, building, and maintaining strong client relationships, and driving sales growth. This role requires a strategic thinker with a passion for innovation and a proven track record in business development. This position is full time, with a preferred location within the Central, Mountain, or Western US. The (home-)office and travel balance is about 40/60. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact * Identify and pursue new business opportunities to expand NT-ware's market presence - Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and stakeholders - Cooperate with the marketing and product development teams to create effective sales strategies - Prepare and deliver presentations and proposals to prospective clients - Monitor and report on sales performance, providing insights and recommendations for improvement About You: The Skills & Expertise You Bring * Demonstrated track record of success in sales or business development - Bachelor's degree in business administration, marketing, or a related field - Outstanding interpersonal, communication, and negotiation skills - Capability to analyze the semiconductor business environment and forecast business opportunities short and long term - Able to derive/understand the proper business objectives and clearly communicate sales strategy to meet/exceed the objectives - Aptitude to navigate through complex and dynamic selling environment - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary range for this role: $90,000 - $110,000. Company Overview NT-ware USA, Inc. - Join an exciting opportunity with one of the world's most successful global brands. NT-ware, headquartered in Bad Iburg, Germany, provides a full range of soft- and hardware solutions, based on the latest technologies, to manage and control all printing and copying processes. Our organization not only delivers printer management functionalities like printer accounting, copy accounting, and secure printing, but also production printing features like print room management, job ticketing, web submission and production management. It is our goal to help our customers increase their productivity, reduce costs, and optimize their workflow. For our main product, uni FLOW Output Manager NT-ware has entered in a strategic partnership with Canon Inc. This position, based in Melville, NY is in support of the US client base. † Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site **************************************************************** we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at **************************************************************** Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-REMOTE Responsibilities - Identify and pursue new business opportunities to expand NT-ware's market presence - Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and stakeholders - Cooperate with the marketing and product development teams to create effective sales strategies - Prepare and deliver presentations and proposals to prospective clients - Monitor and report on sales performance, providing insights and recommendations for improvement Qualifications - Demonstrated track record of success in sales or business development - Bachelor's degree in business administration, marketing, or a related field - Outstanding interpersonal, communication, and negotiation skills - Capability to analyze the semiconductor business environment and forecast business opportunities short and long term - Able to derive/understand the proper business objectives and clearly communicate sales strategy to meet/exceed the objectives - Aptitude to navigate through complex and dynamic selling environment - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary range for this role: $90,000 - $110,000.