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Capacity planner skills for your resume and career
15 capacity planner skills for your resume and career
1. Infrastructure
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
- Provided technical expertise to assist American Express in managing their Web based infrastructure and determined proper capacity requirements for applications.
- Aligned capacity planning and business metrics into the organization to form a more cohesive direction for our applications and infrastructure.
2. Project Management
- Team expert in project management.
- Project management involving migrating and consolidating servers, and software installation rollouts across various platforms.
3. SQL
- Design / code in SQL / Access / Excel various data storage and analysis tools to aid capacity planners.
- Created SQL queries embedded within Excel to monitor various forecasting assumptions and accuracy.
4. Tableau
- Coordinated with systems analyst team to fully automate run rates and trending data in Tableau.
5. Historical Data
In a large context, historical data is the total collected data about all/some past events and circumstances about a particular field. Historical data comprises data that is generated either automatically or manually within a given enterprise. This data is used to study and understand correlations, trends, patterns, and other statistical relationships that drive insight into the performance of a business. Historical data has two sub-categories called descriptive and diagnostic data. Descriptive data aims at explaining WHAT is happening while diagnostic data focuses on explaining the WHY behind it.
- Research and use historical data to identify trends for use in forecasting current/future products to ensure forecast and purchasing accuracy.
- Plan inventory levels and orders for seasonal merchandise and promotional sales events using historical data and system forecast.
6. Data Centers
Data centers refer to groups of computers to process or store large amounts of applications and data. These are typically found in very large corporations working with thousands of clients, such as hospitals or banks. Data centers allow large corporations to store and access client information and histories with ease.
- Contract position for client merging data centers.
- Interfaced with multiple West Coast and Central US telecom providers and Data Centers.
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A mainframe is a high-performance digital computer used by large organizations for mission-critical applications, high transaction volumes, and reliable performance, designed for intensive high-speed computing for large-scale computing purposes that require greater availability and security which a smaller machine cannot offer.
- Developed capacity planning and performance system for all mainframe and Unix systems
- Developed recommendations for mainframe storage and online utilization.
8. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Support multiple OS's: Linux, Solaris, AIX, MS Windows Env.
- Lead product reviews: IBM zSeries for Linux, RLX blade processors.
9. SAS
SAS stands for Statistical Analysis System which is a Statistical Software designed by SAS institute. This software enables users to perform advanced analytics and queries related to data analytics and predictive analysis. It can retrieve data from different sources and perform statistical analysis on it.
- Managed an off-shore team of programmers, directing them in the conversion of in-house developed SAS and Assembler code to REXX.
- Perform capacity planning and performance tasks for mainframes and UNIX servers using the BEST/1 suite of products, MXG and SAS.
10. Supply Chain Planning
- Maintained SAP master data settings for supply chain planning parameters and represented the department in the cross-functional master data leadership team.
- Worked with executive team to absorb North American distribution forecasting into single supply chain planning team.
11. Switches
- Managed bandwidth usage on copper-based colocation devices, central office switches and routers.
- Improved switch and transport database accuracy for the San Francisco switches by 25% and 40% respectively over 3 months.
12. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Analyzed the production capacity daily and supplied Sales and Customer Service with updates to help curb overbooking.
- Resulted in 35% reduction in planning analysis and better customer service.
13. Capacity Models
- Call Center Support and Management through Capacity Models and business intelligence gathering applications.
- Communicate and explain the capacity models and capacity planning recommendations to senior management.
14. Network Capacity
- Perform data analysis and provide recommendations to achieve 98% minimum network capacity.
- Managed site capacity to demand ratios and worked with other sites to ensure adequate network capacity.
15. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Expedite critical material through receiving, incoming inspection, QA, QE and stockroom to meet the program schedules.
- Worked with QA and Engineering regarding routing/part master updates for new, superseded, and obsolete products.
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List of capacity planner skills to add to your resume

The most important skills for a capacity planner resume and required skills for a capacity planner to have include:
- Infrastructure
- Project Management
- SQL
- Tableau
- Historical Data
- Data Centers
- Mainframe
- Linux
- SAS
- Supply Chain Planning
- Switches
- Customer Service
- Capacity Models
- Network Capacity
- QA
- Unix
- System Performance
- MRP
- CPU
- Capacity Analysis
- IP
- Capacity Constraints
- ERP
- On-Time Delivery
- Mics
- Customer Demand
- Production Planning
- Capacity Issues
- Windows
- Production Schedules
- Data Collection
- Dasd
- Enterprise Resource Planning
- Cost Savings
- SLA
- AIX
- WIP
- Business Metrics
- Capacity Reports
- DB2
- BOM
- SAN
- Production Lines
Updated January 8, 2025