Receptionist jobs at Cape Cod Healthcare - 40 jobs

Two years secretarial experience preferred, preferably in a clinical/medical office setting and/or Associates level education. Ability to read, write and communicate in English. Must be computer proficient in Microsoft Office and/or other applicable software programs. Experience in Medical Office Software preferred. PHYSICAL DEMANDS: Physical and mental health appropriate to meet the demands of this position. Frequent standing, walking, use of stairs, sitting, stooping, pulling, lifting overhead, reaching depending on job assignment. Lifts supplies and equipment (15-25 lbs.) Considerable telephone communications and documentation. WORKING CONDITIONS: May be exposed to electrical/mechanical equipment. May interact with patients who have a range of behavioral, emotional, or physical challenges. Ability to work in a fast-paced environment and manage multiple tasks at any time. Provide secretarial/receptionist coverage in an efficient, timely, and professional manner. Multitask in a busy office environment. Adhere to all standards of confidentiality regarding patient rights. Schedule patient appointments in person or by telephone. Prepare reports and correspondence; produce schedules and charges from automated systems. Locate, pull and prepare charts for the following day's schedules. Maintain clinician daily appointment schedule. Assist in location of missing charts and compile new charts. Open and distribute mail. Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc. Pull charts for telephone messages as needed. Greet patients, verify insurance and collect co-payments. Follow policy and procedure regarding reporting any non-payment and/or insurance changes. Obtain all required consents. Secure copies of valid insurance cards. Answer telephone in a timely manner, direct calls to appropriate persons, and take accurate messages. Schedule appointments as requested with other providers, agencies, etc. Prepare associated forms such as requisitions or referral forms with review of any prep required as necessary. Copy and/or provide medical records information to outside providers under established guidelines as needed. Distribute charts to clinician, nurse, or physician for release as needed. Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors, and personnel both inside and outside the practice. Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes. Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers in a manner that reflects Cape Cod Human Services' commitment to CARES: compassion, accountability, respect, excellence and service. Provide back up for the switchboard, secretaries and/or records specialist as needed. Perform other work-related duties as requested or assigned by manager.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Receptionist Hours: Per Diem Shift: Flexible shifts & hours with On Call rotation (weeknights, weekends and holiday) Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision and direction of the Manager or designee, greet visitors and answer routine questions. Answer the phone and transfer callers appropriately. Maintain records and process paperwork assigned to the information desk. Stock supplies and provide guidance to volunteers. Qualifications Equal to the completion of 4 years of high school is preferred. Good computer and typing skills required. Excellent customer service and interpersonal skills required. Good organizational skills and ability to work in a fast-paced environment required. Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $15.77 - USD $22.29 /Hr.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Receptionist Hours: Per Diem Shift: Flexible shifts & hours with On Call rotation (weeknights, weekends and holiday) Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision and direction of the Manager or designee, greet visitors and answer routine questions. Answer the phone and transfer callers appropriately. Maintain records and process paperwork assigned to the information desk. Stock supplies and provide guidance to volunteers. Qualifications * Equal to the completion of 4 years of high school is preferred. * Good computer and typing skills required. * Excellent customer service and interpersonal skills required. * Good organizational skills and ability to work in a fast-paced environment required. * Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. * Compensation: Pay rate will be determined based on level of experience. Pay Range USD $15.77 - USD $22.29 /Hr.

Under the direction of the Director of Security, Emergency Management & EHS; oversees the daily operations of the medical center's switchboard. Performs telephone answering, paging and other telecommunication services utilizing the MediCall and Spok systems. Position: Switchboard Operator Lead Department: Communications Schedule: Full Time: 3:00 PM - 11:30 PM, Monday to Friday ESSENTIAL RESPONSIBILITIES / DUTIES: Performs telecommunications functions without requiring constant supervision. Reports to Director of Security, Emergency Management & EHS Must be able to effectively communication with all medical center personnel and the general public in a professional manner. Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards. Responsible for scheduling of staff seven days per week, including vacation and sick time coverage. Ensures that the switchboard is adequately staffed at all times. Skilled utilization of the computerized telephone/paging system (MediCall) (includes data input). Assures operators are competent regarding codes and stat pagers, including set up and training. Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor " Wandering System," Program and issue pagers/beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. Record and report telephone related problems to the Help Desk to be assigned to Telecom for service/repair. Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. Capable completion of and utilization of numerous on-call schedules. Process calls regarding "Interpreter Services" following established procedures. Respond to and process TDD calls. Act as Security Dispatch and Patient Information during off-hours. Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up. Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. Anticipate customer needs and be flexible in responding to them. Monitor all alarms and respond/report according to Medical Center procedures. Responsibilities/Non-Essential Functions: Performs related duties as needed and assists occasionally in special projects as requested. Reports immediately to the l Director of Security, Emergency Management & EHS any deviation of normal operation. Reports immediately to the Director of Security, Emergency Management & EHS of any unusual occurrences related to patients, staff, general public or self. Reports all incidents and/or breaches of procedures to the Director of Security, Emergency Management & EHS. Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. Is accountable for abiding by all relevant medical center policies and procedures. Is accountable for accurately recording/reporting all technical information relative to codes, etc. Is accountable for observing all policies and procedures of the department and the medical center. JOB REQUIREMENTS EDUCATION: High school, or equivalent. Minimum Experience: Two years experience in a business or medical related field with heavy telephone usage. Ideally will have performed telephone operator or call director duties in the healthcare field. 1 year of Supervisory experience. Customer service experience a must. Minimum skills/abilities: Excellent interpersonal and communications skills. Ability to speak clearly and precisely. Excellent grammar. Flexibility in a fast paced hectic environment. Patience under pressure. Kindness and sensitivity to all the people we serve. Compensation Range: $16.22- $24.11 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Switchboard Operator Department: Communications Schedule: Full Time - 11:00 PM - 7:30 AM, Thursday to Monday RESPONSIBILITIES / ESSENTIAL FUNCTIONS: Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards. Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input). Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor “Wandering System,” issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. Record and report telephone related problems to the Lead Technician. Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. Capable completion of and utilization of numerous on-call schedules. Process calls regarding “Interpreter Services” following established procedures. Respond to and process TDD calls. Act as Security Dispatch and Patient Information during off-hours. Recognize system problems, failures and be familiar with “back-up” system and the procedural follow-up. Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. Anticipate customer needs and be flexible in responding to them. Monitor all alarms and respond/report according to Medical Center procedures. RESPONSIBILITIES / NON-ESSENTIAL FUNCTIONS: Performs related duties as needed and assists occasionally in special projects as requested. REPORTING REQUIREMENTS: Reports immediately to the Lead Operator any deviation of normal operation. Reports immediately to the Lead Operator of any unusual occurrences related to patients, staff, general public or self. Reports all incidents and/or breaches of procedures to the Lead Operator. ACCOUNTABILITY: Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. Is accountable for abiding by all relevant medical center policies and procedures. Is accountable for accurately recording/reporting all technical information relative to codes, etc. Is accountable for observing all policies and procedures of the department and the medical center. POSITION FUNCTION: Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs telecommunications functions without requiring constant supervision. JOB RELATIONSHIPS: Reports to Lead Operator and to the Director of Telecommunications. Must be able to effectively communicate with all medical center personnel and the general public in a professional manner. JOB REQUIREMENTS EDUCATION: High school or equivalent. EXPERIENCE: One year experience in a business or medical related field with heavy telephone usage. Ideally will have performed telephone operator or call director duties. Customer service experience a must. SKILLS / ABILITIES: Excellent interpersonal and communications skills. Ability to speak clearly and precisely. Excellent grammar. Flexibility in a fast paced hectic environment. Patience under pressure. Kindness and sensitivity to all the people we serve. Compensation Range: $15.81- $23.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Switchboard Operator Department: Communications Schedule: Part Time - 32 hours, Tuesday-Friday 3:00pm to 11:00pm Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs telecommunications functions without requiring constant supervision. II. Job Relationships: Reports to Lead Operator and to the Director of Telecommunications Must be able to effectively communication with all medical center personnel and the general public in a professional manner. III. Authority: Refer to Job Responsibilities. IV. A. Responsibilities/Essential Functions: Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards." Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input). Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor " Wandering System," Issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. Record and report telephone related problems to the Lead Technician. Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. Capable completion of and utilization of numerous on-call schedules. Process calls regarding "Interpreter Services" following established procedures. Respond to and process TDD calls. Act as Security Dispatch and Patient Information during off-hours. Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up. Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. Anticipate customer needs and be flexible in responding to them. Monitor all alarms and respond/report according to Medical Center procedures. B. Responsibilities/Non-Essential Functions: Performs related duties as needed and assists occasionally in special projects as requested. V. Reporting Requirements: Reports immediately to the lead operator any deviation of normal operation. Reports immediately to the lead operator of any unusual occurrences related to patients, staff, general public or self. Reports all incidents and/or breaches of procedures to the Lead Operator. VI. Accountability: Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. Is accountable for abiding by all relevant medical center policies and procedures. Is accountable for accurately recording/reporting all technical information relative to codes, etc. Is accountable or observing all policies and procedures of the department and the medical center. VII. Qualifications: Minimum Education: High school, or equivalent. Minimum Experience: One year experience in a business or medical related field with heavy telephone usage. Ideally will have performed telephone operator or call director duties. Customer service experience a must. Minimum skills/abilities: Excellent interpersonal and communications skills. Ability to speak clearly and precisely. Excellent grammar. Flexibility in a fast paced hectic environment. Patience under pressure. Kindness and sensitivity to all the people we serve. Compensation Range: $15.81- $23.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Switchboard Operator Per diem Department: Communications Schedule: Part Time Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs telecommunications functions without requiring constant supervision. II. Job Relationships: Reports to Lead Operator and to the Director of Telecommunications Must be able to effectively communication with all medical center personnel and the general public in a professional manner. III. Authority: Refer to Job Responsibilities. IV. A. Responsibilities/Essential Functions: Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards." Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input). Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor " Wandering System," Issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. Record and report telephone related problems to the Lead Technician. Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. Capable completion of and utilization of numerous on-call schedules. Process calls regarding "Interpreter Services" following established procedures. Respond to and process TDD calls. Act as Security Dispatch and Patient Information during off-hours. Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up. Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. Anticipate customer needs and be flexible in responding to them. Monitor all alarms and respond/report according to Medical Center procedures. B. Responsibilities/Non-Essential Functions: Performs related duties as needed and assists occasionally in special projects as requested. V. Reporting Requirements: Reports immediately to the lead operator any deviation of normal operation. Reports immediately to the lead operator of any unusual occurrences related to patients, staff, general public or self. Reports all incidents and/or breaches of procedures to the Lead Operator. VI. Accountability: Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. Is accountable for abiding by all relevant medical center policies and procedures. Is accountable for accurately recording/reporting all technical information relative to codes, etc. Is accountable or observing all policies and procedures of the department and the medical center. VII. Qualifications: Minimum Education: High school, or equivalent. Minimum Experience: One year experience in a business or medical related field with heavy telephone usage. Ideally will have performed telephone operator or call director duties. Customer service experience a must. Minimum skills/abilities: Excellent interpersonal and communications skills. Ability to speak clearly and precisely. Excellent grammar. Flexibility in a fast paced hectic environment. Patience under pressure. Kindness and sensitivity to all the people we serve. Compensation Range: $15.81- $23.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Switchboard Operator Department: Communications Schedule: Part Time - 32 hours, Tuesday-Friday 3:00pm to 11:00pm * Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. * Performs telecommunications functions without requiring constant supervision. II. Job Relationships: * Reports to Lead Operator and to the Director of Telecommunications * Must be able to effectively communication with all medical center personnel and the general public in a professional manner. III. Authority: * Refer to Job Responsibilities. IV. A. Responsibilities/Essential Functions: * Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards." * Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input). * Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. * Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor " Wandering System," Issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. * Record and report telephone related problems to the Lead Technician. * Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. * Capable completion of and utilization of numerous on-call schedules. * Process calls regarding "Interpreter Services" following established procedures. * Respond to and process TDD calls. * Act as Security Dispatch and Patient Information during off-hours. * Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up. * Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. * Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. * Anticipate customer needs and be flexible in responding to them. * Monitor all alarms and respond/report according to Medical Center procedures. B. Responsibilities/Non-Essential Functions: * Performs related duties as needed and assists occasionally in special projects as requested. V. Reporting Requirements: * Reports immediately to the lead operator any deviation of normal operation. * Reports immediately to the lead operator of any unusual occurrences related to patients, staff, general public or self. * Reports all incidents and/or breaches of procedures to the Lead Operator. VI. Accountability: * Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. * Is accountable for abiding by all relevant medical center policies and procedures. * Is accountable for accurately recording/reporting all technical information relative to codes, etc. * Is accountable or observing all policies and procedures of the department and the medical center. VII. Qualifications: Minimum Education: * High school, or equivalent. Minimum Experience: * One year experience in a business or medical related field with heavy telephone usage. * Ideally will have performed telephone operator or call director duties. * Customer service experience a must. Minimum skills/abilities: * Excellent interpersonal and communications skills. * Ability to speak clearly and precisely. * Excellent grammar. * Flexibility in a fast paced hectic environment. * Patience under pressure. * Kindness and sensitivity to all the people we serve. Compensation Range: $15.81- $23.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Switchboard Operator Per diem Department: Communications Schedule: Part Time * Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. * Performs telecommunications functions without requiring constant supervision. II. Job Relationships: * Reports to Lead Operator and to the Director of Telecommunications * Must be able to effectively communication with all medical center personnel and the general public in a professional manner. III. Authority: * Refer to Job Responsibilities. IV. A. Responsibilities/Essential Functions: * Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards." * Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input). * Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally. * Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor " Wandering System," Issue beepers, record coverage status, take messages, update pertinent information, make system changes, maintain telephone logs on telephone/technical/pager and television problems. * Record and report telephone related problems to the Lead Technician. * Ability to perform simultaneous tasks and execute appropriate judgment under sometimes hectic and stressful circumstances. * Capable completion of and utilization of numerous on-call schedules. * Process calls regarding "Interpreter Services" following established procedures. * Respond to and process TDD calls. * Act as Security Dispatch and Patient Information during off-hours. * Recognize system problems, failures and be familiar with "back-up system and the procedural follow-up. * Work without direct supervision, exert excellent judgment based on sound logic and adhere to medical center and departmental policies and procedures. * Maintain a professional, pleasant and helpful manner. Communicate in a warm and courteous manner. * Anticipate customer needs and be flexible in responding to them. * Monitor all alarms and respond/report according to Medical Center procedures. B. Responsibilities/Non-Essential Functions: * Performs related duties as needed and assists occasionally in special projects as requested. V. Reporting Requirements: * Reports immediately to the lead operator any deviation of normal operation. * Reports immediately to the lead operator of any unusual occurrences related to patients, staff, general public or self. * Reports all incidents and/or breaches of procedures to the Lead Operator. VI. Accountability: * Is accountable for maintaining the confidentiality and security of all medical center related, staff related and patient related data and information. * Is accountable for abiding by all relevant medical center policies and procedures. * Is accountable for accurately recording/reporting all technical information relative to codes, etc. * Is accountable or observing all policies and procedures of the department and the medical center. VII. Qualifications: Minimum Education: * High school, or equivalent. Minimum Experience: * One year experience in a business or medical related field with heavy telephone usage. * Ideally will have performed telephone operator or call director duties. * Customer service experience a must. Minimum skills/abilities: * Excellent interpersonal and communications skills. * Ability to speak clearly and precisely. * Excellent grammar. * Flexibility in a fast paced hectic environment. * Patience under pressure. * Kindness and sensitivity to all the people we serve. Compensation Range: $15.81- $23.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Monitor-Front Desk Hours: 20hrs Shift: Evening shift, 2:45pm - 8:15pm with weekend and holiday rotation Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision. Qualifications * High school diploma or GED equivalent required. * Prior security, customer service, or administrative experience a plus. * Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $19.50 - USD $27.50 /Hr.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Schedule: Monday & Friday 9:45am-5:15p, Saturday 8:00am-2:00pm Responsible for greeting patients, collect their information, and assist them with the admissions process. This role will ensure that patient data is recorded accurately and that all necessary paperwork and consent forms are completed. Qualifications Essential Functions: * Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system. * Coordinate with patients and insurance companies to verify coverage and eligibility for medical services. * Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit. * Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations. * Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines. * Performs other duties as assigned * Complies with all policies and standards Additional Job Details (if applicable) QUALIFICATIONS: * High School Diploma or Equivalent * Experience in a healthcare or customer service role1-2 years preferred Knowledge, Skills and Abilities: * Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. * Strong attention to detail and accuracy in entering patient information and maintaining records. * Familiarity with electronic health records (EHR) systems and basic computer proficiency. * Empathy and compassion to provide a welcoming and caring environment for patients and their families. * Ability to handle confidential and sensitive information with discretion and professionalism. Physical Requirements: * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Responsible for greeting patients, collect their information, and assist them with the admissions process. This role will ensure that patient data is recorded accurately and that all necessary paperwork and consent forms are completed. Qualifications Schedule: Tuesday, Wednesday, Thursday 9:15am-5:15pm Friday 10:00am-6:00pm Saturday 8:30am-5:30pm Essential Functions: * Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system. * Coordinate with patients and insurance companies to verify coverage and eligibility for medical services. * Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit. * Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations. * Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines. * Performs other duties as assigned * Complies with all policies and standards Additional Job Details (if applicable) QUALIFICATIONS: * High School Diploma or Equivalent * Experience in a healthcare or customer service role1-2 years preferred Knowledge, Skills and Abilities: * Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. * Strong attention to detail and accuracy in entering patient information and maintaining records. * Familiarity with electronic health records (EHR) systems and basic computer proficiency. * Empathy and compassion to provide a welcoming and caring environment for patients and their families. * Ability to handle confidential and sensitive information with discretion and professionalism. Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locus Street- LAND Scheduled Weekly Hours 37.5 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Office Manager Assistant-Anesthesia Hours: 32hrs Shift: Day shift, 7:00am - 3:30pm Location: Charlton Memorial Hospital - Fall River, MA (Will travel at times to St. Lukes in New Bedford) A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager or designee. Provide clerical support to Anesthesia department leaders. Specific tasks include, but are not limited to: Data entry, filing, creating documents and presentation, QGenda and Kronos scheduling/timekeeping, processing invoices, licensures and CME payments, preparing agenda s, taking meeting minutes, scheduling conference rooms, answering phones and other duties as assigned. Qualifications Equivalent of an Associates Degree in a related field is required. Knowledge of medical terminology required. Working knowledge of Microsoft Word, Excel and PowerPoint required. Three years of medical office experience preferred. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.66 - USD $29.70 /Hr.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Office Manager Assistant-Anesthesia Hours: 32hrs Shift: Day shift, 7:00am - 3:30pm Location: Charlton Memorial Hospital - Fall River, MA (Will travel at times to St. Lukes in New Bedford) A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager or designee. Provide clerical support to Anesthesia department leaders. Specific tasks include, but are not limited to: Data entry, filing, creating documents and presentation, QGenda and Kronos scheduling/timekeeping, processing invoices, licensures and CME payments, preparing agenda s, taking meeting minutes, scheduling conference rooms, answering phones and other duties as assigned. Qualifications * Equivalent of an Associates Degree in a related field is required. * Knowledge of medical terminology required. * Working knowledge of Microsoft Word, Excel and PowerPoint required. * Three years of medical office experience preferred. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.66 - USD $29.70 /Hr.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Monitor-Front Desk Hours: Per Diem Shift: Flexible shifts & hours with weekend, holiday, and on-call rotation Location: Charlton Memorial Hospital - Fall River, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision. Qualifications High school diploma or GED equivalent required. Prior security, customer service, or administrative experience a plus. Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $19.50 - USD $27.50 /Hr.

The Office Manager / Assistant provides high-level administrative and operational support to the System Senior Director of Radiology and Radiation Oncology. This role is responsible for ensuring the efficient and effective functioning of the assigned department through a broad range of complex administrative, fiscal, and office management activities. The position requires a high degree of professionalism, discretion, resourcefulness, flexibility, sound judgment, and the ability to work independently while handling sensitive and confidential information. Position: Office Manager & Assistant to the Radiology Leadership Department: Radiology Administration Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Administrative & Executive Support Performs a wide variety of administrative and office support activities to ensure the smooth operation of the department. Manages complex calendars, schedules meetings, coordinates logistics, and prioritizes competing demands. Prepares, edits, proofreads, and distributes correspondence, reports, presentations, spreadsheets, charts, and other documents. Creates and maintains documents, databases, and tracking systems; updates and manages departmental records and contract databases. Prepares presentation materials, including slides and supporting documentation, for leadership and departmental meetings. Takes minutes at meetings, tracks follow-up items, and ensures timely completion of action items. Office Operations & Fiscal Support Oversees all aspects of office operations, including maintaining office inventory, ordering supplies, and managing requisitions. Performs complex administrative duties related to fiscal and administrative projects, including time reporting and tracking operating and capital expenditures. Partners with the Risk Management and Quality to ensure that processes, policies, procedures, and metrics are properly executed, tracked, and met within the Department of Radiology Accountable for physician scheduling management to ensure coverage needs are met. Performs other duties as assigned Sorts and distributes mail; triages, routes, and responds to calls and inquiries in a professional and timely manner. Personnel & Departmental Support Assists with new hire processing and other personnel-related activities, including onboarding coordination and documentation. Provides administrative support related to departmental staffing and personnel matters as assigned. Interfaces effectively with internal management, faculty, staff, and external clients, vendors, and partners. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) JOB REQUIREMENTS Education & Experience Associate's degree in business administration, business Management, healthcare management, or a related field required. Bachelor's degree preferred. 2-5 years of experience in an administrative role preferred Demonstrated experience coordinating projects and supporting senior-level leadership. Previous supervisory experience preferred Knowledge, Skills and Abilities Strong organizational skills with exceptional attention to detail and the ability to manage time and priorities effectively. Excellent interpersonal, verbal, and written communication skills, including superior grammar, editing, and proofreading abilities. Ability to communicate effectively and professionally with all levels of internal staff and external contacts. Proven ability to exercise discretion and maintain confidentiality of sensitive information. Strong problem-solving skills and the ability to take initiative and work independently. Flexibility and adaptability in a fast-paced, complex healthcare environment. Proficiency with Microsoft Office applications, including Word, Excel, Access, PowerPoint, and Outlook, as well as web browsers Compensation Range: $50,500.00- $73,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Cash Applications Clerk Hours: 40hrs Shift: Day shift; 7:00am - 3:30pm Location: Southcoast Business Center - Fairhaven, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager and Team Leader of the Patient Accounts Cash Applications Department. Perform various duties in support of the Patient Accounts department for multiple Service Areas. Duties may include and are not limited to posting payments, reconciling, adjustments, denials and scanning for any type of payments in Epic/Systoc, preparation of bank deposits, uploading files in the OnBase Imaging System, sorting mail/correspondence, working on Audits, work queues and running reports. Qualifications Completion of four years of high school with additional specialized courses in basic accounting practices preferred with knowledge of software applications. Over one year of related work experience is required. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $16.29 - USD $27.54 /Hr.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). * Receive and direct Medical Staff, personnel, patients and visitors. * Notify patient's nurse of scheduled appointments. * Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. * Notify Case Management of the need for consultation at the request of physician or nurse. * Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. * Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. * Contact receiving unit when patient is being transferred to assure patient unit is ready. * Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. * Communicate problems and information to appropriate persons. * Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. * Transcribe doctor's orders onto appropriate records accurately. * Report any STAT orders placed or written by physician to the appropriate staff immediately. * Enter any written orders into computer. * Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). * Enter diets into computer. * Communicate with pharmacy via fax or phone as appropriate. * Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. * Prepare and update patient medical record for each admission. * File forms in individual patient's medical record. * Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. * Copy medical records as ordered for patient transfer to another facility. * Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. * Retrieve old patient medical records. * Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. * Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). * Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. * Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. * Participate in cost containment by efficient utilization of resources. * Complete or maintain appropriate forms, records, requisitions, etc. * Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. * Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. * Issue correct information to patients and families. * Respect the dignity and confidentiality of the patient and family. * Participate in the orientation of new personnel. * Assist in emergency situations as directed. * Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. * Set up chart packets (regular and pre-operative). * Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). * Functions as patient observer when 1:1 observation for patient safety is required * Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) * May perform non-clinical tasks as directed by the patient's nurse. * • For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed * • Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. * May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This is a part-time, evening shift position on the Pediatrics floor. Hours: 27.5/hrs a week Shift: M-F, 3:30pm 9:00pm. Rotating summer and winter holiday requirement. Job Summary Summary: Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures. Does this position require Patient Care? No Essential Functions: Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. * Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a clerical support or customer service role 0-1 year preferred Knowledge, Skills and Abilities * Computer skills Microsoft Office. * Strong follow up and resolution. * Ability to prioritize and manage multiple tasks. * Strong patient/customer service skills. * Ability to learn new software systems and technology skills. * Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 300 First Avenue Scheduled Weekly Hours 27.5 Employee Type Regular Work Shift Evening (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.