Security Operations Center Manager
Capgemini Government Solutions job in Indianapolis, IN
Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Security Operations Center (SOC) Manager to join our Aerospace team in Indianapolis, IN to support our government clients. The successful applicant will work closely with our clients to provide technical support and current industry innovations in information security response, security monitoring, and support audit/compliance activities. The successful applicant will also have direct supervision of the CGS SOC team assigned to the project.
Job Responsibilities
As a Security Operations Manager, you will:
Work with a team of Information Security authorities supporting a global enterprise.
Provide daily oversight of SOC team and project deliveries.
Continually communicate with client US Head of Advanced Cyber Unit to confirm team is meeting clients' expectations
Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Event Monitoring tools, network, and host-based intrusion detection systems, firewall logs, and system.
Contribute to the design and implementation of Security Event Analysis and Incident Management processes and procedures.
Create incident response reports and documentation as required to communicate findings, outcomes and lessons learned.
Required Qualifications:
U.S. Citizenship is required.
Eligible to obtain and maintain a Government Security Clearance (DoD Secret).
10+ years of experience working in SOC environment as a Security Analyst.
7+ years of managerial experience in a SOC environment.
Experience supporting a large global enterprise environment
Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management.
Working knowledge of industry standard security tools such as, Darktrace, Netskope, Cisco Suite (Secure Endpoint-AMP; Secure Malware Analytics-ThreatGrid; Umbrella; Secure Cloud Email and Web Manager-IronPort ) ; Sentinel
Proficient knowledge and understanding of IP protocols and ports.
An understanding of incident response methodologies and technologies.
Familiar with key security models and regulations such as ISO 2700X, SOX and PCI.
Customer service including the resolution of customer issues, incident handling, and response.
Desired Qualifications:
Cloud security experience.
Programming and/or scripting language experience (C, .NET, Python, Perl, etc).
Technical certifications considered an asset are: CISSP, GCIH, GCIA, GCFA, GPEN , GCCF, CISA, CWSP, CCSP, CCNP, MSCE or, other relevant certification in vulnerability analysis, ethnical hacking techniques or penetration testing.
Experience with vulnerability assessment platforms and manual validation.
Experience in the areas of change control, problem management, incident management and troubleshooting of security solutions.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salesforce Project Manager
Capgemini job in Indianapolis, IN
**About the job you're considering** Years' Experience: 8 **Your role** + Demonstrate analytical and qualitative abilities + Participation in each phase of at least 5 full Commerce lifecycle implementations + Management and successful delivery of all phases of at least 5 Commerce engagements
+ Deep knowledge of/experience with formal delivery methodologies
+ Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
+ Responsible for the deliverables, cost, schedule, and quality of the project
+ Develops, reviews and approves project plan(s) and scope; ensuring all facets of the project deliverables are met
+ Identifies resources needed and assigns individual responsibilities
+ Manages day-to-day operational aspects of a project and scope
+ Reviews deliverables prepared by team before passing to client
+ Effectively applies our methodology and enforces project standards
+ Prepares for engagement reviews and quality assurance procedures
+ Identifies and manages project risk
+ Ensures project documents are complete, current, and stored appropriately
+ Reviews the status reports of team members and addresses issues as appropriate
+ A proven ability to learn new products, develop functional knowledge and apply new skills in a high paced environment
+ Pre-sales experience including presentation skills and ability to demo solutions
+ A strong teamwork ethic is essential
**Your skills and experience**
+ 8 years managing IT projects dealing with Software Development Life Cycle (SDLC)
+ At least 5 years of Commerce Project Management Experience
+ At least 2 years of Salesforce Commerce Project Management Experience
+ Modified Agile Methodology
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | *****************
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Programmer/Analyst_
**Organization:** _NA APPS LOC PRACTICE_
**Title:** _Salesforce Project Manager_
**Location:** _IN-Indianapolis_
**Requisition ID:** _081802_
Laboratory Technician
Zionsville, IN job
Seeking a scientist to fill a contract position to support ongoing environmental fate research. This individual will work closely with team members to conduct and support laboratory experiments.
• Job Title: Laboratory Technician (Entry Level)
• Payrate: $22-23.23/hr on W2 (all inclusive)
• Duration: 12 Months Contract
• Start Date: ASAP
• Weekly Schedule: 40 hours
• Shift Times: M-F Days 8am - 5pm (flexible start time)
• Interview: Yes, Teams first, then Onsite
• Specific skills, requirements or experience: BS Environmental Science preferred. AS degree okay; MS overqualified; Basic understanding of bench chemistry techniques and use of standard laboratory equipment.
Key Responsibilities:
- Conduct and support environmental fate research, including the setup of experiments with environmental samples such as soil, extraction of small molecule crop protection actives, sample cleanup, and analysis by liquid chromatography.
- Use and maintain laboratory automation equipment such as automated liquid handlers and solids dispensers to conduct high-throughput (HTP) assays.
- Conduct environmental fate experiments utilizing carbon-14 radioactive isotope materials and instrumentation used for measurement of radioactive residues.
- Support the development of novel environmental fate assays under the guidance of subject matter experts (SMEs).
- Collaborate effectively with team members to ensure timely delivery of results.
- Contribute to the organization and upkeep of the laboratory, including handling of waste streams.
- Ensure compliance with all laboratory safety procedures, including our radiation safety program to meet Nuclear Regulatory Commission (NRC) requirements for handling of radioactive materials.
Qualifications:
- Minimum of a high school diploma; Associate's or Bachelor's degree in Chemistry, Analytical Chemistry, Environmental Chemistry, or a related discipline is preferred.
- Basic understanding of bench chemistry techniques and use of standard laboratory equipment.
- Demonstrated ability to work effectively in a team-based environment.
- Strong organizational and time-management skills to prioritize tasks and meet project goals.
- Effective communication skills, both verbal and written.
- Experience with computer systems and standard software such as Microsoft Office.
- Agreement to strictly adhere to all safety procedures.
- Candidates should be comfortable working with carbon-14 radioactive materials.
Azure Kubernetes Service Administrator
Indianapolis, IN job
Infosys is seeking an Azure Kubernetes Service Administrator to lead the administration, and support of containerized infrastructure and applications in Microsoft Azure. The ideal candidate has strong hands-on experience with AKS and observability tools.
Required Qualifications:
Candidate must be located within commuting distance of Tempe, AZ or Richardson, TX or Raleigh, NC or Hartford or Indianapolis, IN or be willing to relocate to these areas. This position may require travel in the US.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates should be willing to work in PST time zone.
At least 4 years of experience with Information Technology.
At least 3 years of experience in Kubernetes administration.
Experience in Azure IaaS & PaaS services.
Experience in Terraform for infrastructure provisioning.
Experience with CI/CD pipelines using Git-based workflows and Azure DevOps.
Solid understanding of cloud fundamentals: virtual networking, security, and administration.
Scripting skills in Bash, Python, or PowerShell.
Familiarity with observability tools: Azure Monitor, AppDynamics, Splunk, Grafana.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Certified Kubernetes Administrator (CKA) and Azure Administrator certifications.
Experience with Azure services: ACR, VNET, Key Vault, Storage, Virtual Machines.
Hands-on experience with Helm charts and Kubernetes manifests.
Familiarity with tools like AppDynamics, Splunk, Grafana.
Experience working in global delivery environments and with diverse stakeholder teams.
Engineering mindset to proactively identify and resolve issues, drive automation, and improve customer experience.
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Oracle Cloud Inventory Lead
Indianapolis, IN job
Infosys is seeking a Oracle Cloud Inventory Lead with extensive experience on Oracle Cloud. This position involves the person to be responsible for solution design and governance of the Supply Chain Management (SCM) global business processes. As an Oracle Cloud Inventory Lead, this person will be providing functional & technical inputs and leadership support to the Oracle Cloud (SaaS + PaaS) implementation teams in addressing complex SCM business requirements. The suitable person will be extensively involved in business process mapping, assist in problem definition and propose/create solutions. This person will also play an important role in the design, development, configuration and deployment of the overall solution.
Required Qualifications:
* Candidate must be located within commuting distance of Pittsburgh PA, Richardson TX, Raleigh NC, Hartford CT, Phoenix AZ or Indianapolis IN or be willing to relocate to one of these areas. This position may require travel in the US and Canada.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 11 years of Information Technology experience
* 10 years of implementation experience with Oracle Cloud Inventory, Procurement and Order Management modules
* Must have at least 2 full life cycle implementations experience with hands-on configuration, implementation, and support of Oracle Fusion (SaaS + PaaS) SCM application (Inventory & Procurement & Order Management)
* Responsible for leading the requirements elicitation, fit-gap analysis, development, configuration, functional testing and post-production support
* Strong experience in gathering requirements, designing solutions for very High transaction volumes and should have good experience of performance testing of solutions
* Must have experience of designing and delivering complex custom solutions in highly integrated applications landscape
* Knowledge on end-to-end processes Order to Cash, Procure Pay, Master data management is a must
* Experience in handling integration with external partners/ applications like E-Commerce Portals, Part Catalogs, trading partners - Suppliers & Customers, EDI
* Comfortable in driving requirements workshops, CRPs and Key design discussion sessions with client
* Excellent client-facing communication and presentation skills. Strong leadership and delivery management background working with offshore teams and 3rd party application teams, OCI etc.,
* Track record of interacting and building relationship with CXO level client contacts
* Managing client escalations as a solution architect
* Onsite-Offshore communication and work management
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
* Ability to work in team in diverse/ multiple stakeholder environment
* Should have experience in Oracle Cloud Technical, SQL, REST-API, BIP reports.
* Should have experience in Oracle Cloud Technical - SCM modules.
* Solution Evaluations and Recommendation - Lead the team in coming out with solution alternatives and take the recommended solution alternatives to the customer, reviews the solution options and suggests improvements in order to get customer buy in the suggested alternatives
* Oracle Certification is preferred and distribution Industry experience is a plus
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Automation Test Analyst
Indianapolis, IN job
Infosys is seeking a Test Analyst. As a Test Analyst, you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 2 years of Information Technology experience.
* Candidate must be located within commuting distance of Infosys hub locations or be willing to relocate in one of these areas. This position may require travel in the US.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
* At least 2 years of software testing experience.
* Good soft skills
Preferred Qualifications
* Knowledge of more than one automation scripting technologies and automation tools.
* Minimum 2 years of hands-on experience in Selenium, BDD/Cucumber & Java automation.
* Strong knowledge on UI, API/Microservices and DB tests
* Experience in API testing using 1 or more tools (POSTMAN, Insomnia or SOAP UI).
* Experience in Prompt Engineering and Copilot for Test Automation.
* Experience with GitHub version control and collaboration tool.
* Strong Understanding of Agile Process and JIRA.
* Experience of working in GitHub repositories.
* Experience of implementing CI-CD based integration of automated test scripts.
* Experience with 1 or more Test Management tools such as Zephyr, ALM.
* Analytical abilities, Strong Technical Skills, Good communication skills
* Awareness of latest technologies and trends.
* Good problem solving, analytical and debugging skills
* Your primary role would be to interface with the client stakeholders and delivery quality assurance via automated tests, defects identification and retest, daily test status reporting.
* You will be responsible for creation and/or enhancement of test automation frameworks.
* You will participate in project estimations, provide inputs and participate in automation code reviews and show & tell to customers.
* You will ensure continuous knowledge/lean documentation management of the artifacts being built and adherence to the client's guidelines and processes.
* You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Infrastructure Project Manager
Indianapolis, IN job
About the job:
Our client is seeking a seasoned project manager to lead several projects to implement mobile solutions.This could be from mobile application roll outs to pilots & flight attendants, to other applications across the business as needed. This role requires strong project management capabilities, ability to take on several small to medium initiatives at once and management stakeholders in different parts of the business.
The ideal candidate is comfortable with mobile device management, application development, mobile application deployment, and change management with end users.
What you will do at Sogeti:
Lead several small to medium size initiatives
Manage project timelines, budgets, and scope
Engage stakeholders align priorities and drive change readiness
Resolve stakeholder conflicts and maintain project momentum
Develop and maintain project plans, risk logs, status reports, and executive communications
Champion change management and user adoption strategies across the organization
What you will bring:
7+ years of project management experience
Bachelor's degree required
PMP strongly preferred
High emotional intelligence and strong interpersonal skills
Comfortable facilitating conflict resolution and driving consensus
Education:
Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.
Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work options
401(k) with 150% match up to 6%
Employee Share Ownership Plan
Medical, Prescription, Dental & Vision Insurance
Life Insurance
100% Company-Paid Mobile Phone Plan
3 Weeks PTO + 7 Paid Holidays
Paid Parental Leave
Adoption, Surrogacy & Cryopreservation Assistance
Subsidized Back-up Child/Elder Care & Tutoring
Career Planning & Coaching
$5,250 Tuition Reimbursement & 20,000+ Online Courses
Employee Resource Groups
Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
Disaster Relief Programs
About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | *************
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant **************************************************************************
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100,000-$130,000
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Digital Forensic Specialist
Capgemini Government Solutions job in Indianapolis, IN
Digital Forensics Specialist
Capgemini Government Solutions (CGS) LLC is seeking highly motivated Digital Forensic Specialist to join our team in Indianapolis, IN to support our government clients.
Digital Forensic Specialist is the contact for all initial requests and forensic enquiries arising from the client. Liaising with both the Investigations Manager and their Corporate Security Team, the primary focus of this role is to ensure the client is supported with all forensic requirements, including evaluating the initial requests and carrying out investigations on their behalf, where assistance is required. The sensitive nature of an investigation may determine the level of assistance or engagement required.
Job Responsibilities:
The Digital Forensic Specialist is responsible for:
Collecting and securing digital evidence from devices, cloud systems, and endpoints.
Using forensic tools to recover, examine, and investigate data.
Producing detailed forensic reports that meet legal and evidential standards.
Maintaining and operate the client's forensic lab and toolsets.
Supporting data storage, backup, and archiving processes.
Documenting forensic procedures and help update standard operating protocols.
Required Qualifications:
US Citizenship is required.
Eligible to obtain and maintain a Government Security Clearance (DoD Secret)
Hands-on with forensic tools like FTK, Axiom, X-Ways, Autopsy, Cellebrite/XRY
Skilled in forensic imaging (FTK Imager, LinEN, Guymager, Tableau).
Mobile device analysis and malware/APT investigation.
Familiar with scripting (Unix, Python, PowerShell, Grep, EnCase).
Knowledge of forensic laws and guidelines (RIPA, PACE, ACPO).
Understanding of networking (OSI Model, TCP/IP).
Able to explain complex findings in simple terms.
Experience working in service improvement and meeting SLAs.
Detail-oriented, ethical, and methodical.
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Comfortable working with sensitive information and senior stakeholders.
Team player with flexibility and motivation.
Preferred Qualifications:
Preferred: EnCase Certified Examiner (EnCE) or CHFI certification.
Equivalent industry certifications also accepted.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $85K-$100k.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
SailPoint IDAM Analyst
Indianapolis, IN job
Infosys is seeking a SailPoint IDAM Analyst. This candidate will support the stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including IAM platform support, Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts, consulting and providing solutions for multiple IDAM tracks.
Required Qualifications:
Candidate must be located within commuting distance of Indianapolis, IN or be willing to relocate to these areas.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of experience in Information Technology.
At least 1 year of Identity and Access Management experience.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Build and nurture positive working relationships with the clients with the intention to exceed client expectations.
Identify opportunities to improve engagement profitability.
Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.
Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL
Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML
Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Senior Process Associate
Indianapolis, IN job
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:
Provide immediate assistance by phone for IT-related application or hardware failures
Provide first-level phone support of facility maintenance issues
Track and follow-up on exiting or repetitive trouble tickets
Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
Provide exceptional customer service to our guests and team members
Perform additional duties as assigned
Basic Qualifications:
HS Diploma, GED or equivalent
Minimum 1 years Help Desk / Call Center experience
POS - Point to Sale Help Desk experience
Preferred Qualifications:
Superior Customer Service Skills
Clear Communication skills
Team-oriented approach
High-level computer knowledge in both hardware and software
Advanced networking skills
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Oracle Cloud Procurement Functional Lead
Indianapolis, IN job
Infosys is seeking an Oracle Cloud Procurement Functional Lead with extensive experience on Oracle Cloud. This position involves the person to be responsible for solution design and governance of the Supply Chain Management (SCM) global business processes. As an Oracle Cloud Procurement lead, the suitable person will be providing functional inputs and leadership support to the Oracle Cloud (SaaS + PaaS) implementation teams in addressing complex SCM business requirements. The selected person will be extensively involved in business process mapping, assist in problem definition and propose /create solutions. The person will also play an important role in the design, development, configuration, and deployment of the overall solution.
Required Qualifications:
* Candidate must be located within commuting distance of Pittsburgh PA, Richardson TX, Raleigh NC, Hartford CT, Phoenix AZ or Indianapolis IN or be willing to relocate to one of these areas. This position may require travel in the US and Canada.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 11 years of Information Technology experience
* 10 years of implementation experience with Oracle Cloud Procurement, Inventory and Order Management modules
* Have at least 2 full life cycle implementations experience, with hands-on configuration, implementation, and support of Oracle Fusion (SaaS + PaaS) SCM application (Procurement, Inventory & Order Management)
* Responsible for leading the requirements elicitation, fit-gap analysis, development, configuration, functional testing, and post-production support
* Strong experience in gathering requirements, designing solutions for very high transaction volumes and should have good experience of performance testing of solutions
* Should have experience of designing and delivering complex custom solutions in highly integrated applications landscape
* Knowledge on end-to-end processes Order to Cash, Procure Pay, Master data management is a must
* Experience in handling integration with external partners/ applications like - E-Commerce Portals, Part Catalogs, trading partners - Suppliers & Customers, EDI
* Must be comfortable in driving requirements workshops, CRPs and key design discussion sessions with client
* Excellent client-facing communication and presentation skills. Strong leadership and delivery management background working with offshore teams and 3rd party application teams, OCI etc.,
* Track record of interacting and building relationship with CXO level client contacts
* Managing Client escalations as a Solution Architect
* Onsite-Offshore communication and work management
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* Ability to work in team in diverse/ multiple stakeholder environment
* Knowledge in Oracle Cloud Technical, SQL, REST-API and BIP reports.
* Knowledge in Oracle Cloud Technical - SCM modules.
* Solution evaluations and recommendation - Lead the team in coming out with solution alternatives and takes the recommended solution alternatives to the customer, reviews the solution options and suggests improvements in order to get customer buy in the suggested alternatives
* Oracle Certification is preferred and Distribution Industry experience is a plus
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Associate Client Partner - Manufacturing Sales
Indianapolis, IN job
Infosys is seeking a Associate Manager of Client Services in Mid West region. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager MCS/ Senior Manager MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $15MM to $20MM.
Role Description:
* Client relationship management and business development: manage client relationships, build a portfolio up to $15-220M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
* Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
* Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
About Infosys Manufacturing:
Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level.
To learn more about Infosys and see our ideas in action please visit us at ***************
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 8+ years of experience, with strong sales/relationship management/account management experience
* Significant business development and project management experience
* Experience in the Media and Entertainment industry/vertical
* Track record of interacting and building relationship with C-level client contacts
* Hands-on experience with proposal creation and leading proposal presentations
* Strong leadership, interpersonal, communication and presentation skills
* Wide variety of IT and business consulting engagement experience
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* Knowledge of industry specific go-to-market solutions
* Good understanding of industry specific business issues and drivers
* Global Delivery Model experience
* Experience managing large multi-location consulting engagement teams
* Track record as an Account Manager in a rapidly growing client relationship
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EBS HR OTL Techno-functional Consultant
Indianapolis, IN job
Infosys is seeking an experienced Oracle EBS Oracle Time and Labor Techno-Functional Lead Consultant with Oracle R12 EBS Time and Labor implementation and support experience. As an experienced Oracle EBS R12 Time and Labor talent, you will be intensely involved in business process consulting and support; you will define/understand the problem as well as proposing, and creating the solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 7 years of Information Technology experience.
* Candidate must be located within commuting distance of Hartford, CT / Indianapolis, IN / Phoenix, AZ / Raleigh, NC / Richardson, TX or be willing to relocate to any one of the mentioned area. This position may require travel in the US and Canada.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* Strong Oracle functional expertise and experience with industry services organizations.
* Required to have at least 2 or 3 full life cycle implementations and support experience in Oracle EBS R12.2.x HRMS suite (Oracle Time and Labor, Payroll, Core HR) modules.
* Strong experience and functional knowledge of Oracle EBS R12.2.x HRMS suite of modules (Oracle Time and Labor, Payroll, Core HR).
* Should have Functional and Technical knowledge of Oracle Time and Labor and integrations
* Should have Functional and Technical knowledge of Oracle Global Payroll and integrations
* Should have Functional and Technical knowledge of Oracle HR / Workday and integrations
* Should have Functional and Technical knowledge of Benefit interfaces
* Should have Functional and Technical knowledge of Oracle Absence and interfaces
* Knowledge on Payroll Interfaces - Oracle Global View / Celergo
* Knowledge on Smart Recruiters interfaces
* Knowledge on Oracle custom reports
* Experience in executing implementation strategy, capturing business, systems requirements, and analysis as well as prepare functional specification documents, solution designing, prototyping, testing, training, and implementing practical business solutions.
* Good Knowledge about Oracle EBS R12.2.x strategy on handling Data Conversion/Migrations, Inbound/Outbound interfaces and reports with 3rd party applications.
* Solid understanding of Oracle project methodology (OUM) and testing strategies such as Conference Room Pilots (CRP) and Process Playbacks (SIT and UAT etc.)
Preferred Qualifications:
* Excellent communication skills, adapt in business interaction and understanding business applications.
* Desire to work in a global environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements
Java Full stack Developer
Indianapolis, IN job
Infosys is seeking Java Fullstack Developer. In this role, candidate will be responsible for delivering work items as per the client power cell team goals, utilize JIRA for user stories management, follow scrum ceremonies, co-ordinate with the teams (client, offshore, 3rd party vendors), participate in requirement and architecture discussion, follow or develop DevSecOps practices, Knowledge Management Compliances with the objective to sustain delivery predictability and meet client and internal commitments on a continuous basis for the specific processes under purview within the guidelines, policies, and norms of Infosys. In this role you will be responsible for transition coordination, resource planning and training, performance management of the team, Service level agreement and process compliance, knowledge management, process reengineering, resource optimization and overall governance of the team.
Required Qualifications:
Candidate must be located within commuting distance of Indianapolis, IN or be willing to relocate to this location prior to Onboarding.
At least 2 Years of relevant experience in Information Technology.
Bachelor's degree or foreign equivalent required from accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Applicants authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Application development and support experience in using Java and related technologies, Design and development experience using Object Oriented design principles and software design patterns.
Experience with Micro services development using spring boot or any other technology framework. Experience in designing, implementing, hosting, and debugging RESTful API Web services, Experience in Performance tuning in SQL.
Experience of web application-development experience using Angular/React technologies, Strong understanding and hands-on programming/scripting experience skills JavaScript, jQuery, React/Angular,
Experience in Typescript, JSON, HTML5, CSS3. Experience working on one of DB technologies, writing queries etc. - Oracle, MySQL, Azure SQL, or Postgres
Passionate about learning new technologies and enjoy a collaborative team environment
Experience with translating business use cases to technical solutions, user interface design and database structures.
Analytical mindset and good problem-solving skills. Excellent written and verbal communication. Good organizational skills.
Knowledge and experience with full SDLC lifecycle. Experience working within Agile, Scrum, or SAFe methodologies.
The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Laboratory Technician
Zionsville, IN job
Job Title: Laboratory Assistant
Duration: 12+ Months
Shift: Monday to Friday, 40hours week; 7:30am -4:00pm
Pay Rate: $20.50 - 22/hr on W2 (all inclusive)
This position is in the biology group for new herbicide discovery. The position includes work in the lab as well as work in the greenhouses.
Specific responsibilities will include:
Transplanting plant material for testing
Movement of carts from lab and greenhouses
Trimming plant material
Mixing of herbicide application solvents
Formulation and application of herbicidal compounds
Weighing of plant samples
Grading plant injury
Bagging plant material for de-vitalization
Data entry
Cleaning and upkeep of labs
The position requires working in various greenhouse conditions including warm and cool conditions. Working closely with plant material is required. The successful candidate will need to be able to work independently and in small teams. Training will be provided for all tasks, but an education or background in plant biology and/or horticulture would be beneficial.
Minimum of Associate's degree preferred.
Ideal candidate selection criteria:
Greenhouse experience
Additional Notes:
PAPR certification and training will be provided onsite.
Azure Linux Administrator
Indianapolis, IN job
Infosys is seeking an Azure Linux Administrator with Azure Cloud technologies experience to support day-to-day operations, handling critical incidents, troubleshooting bridge calls, and assist with L2 administration. Required Qualifications: • Candidate must be located within commuting distance of Richardson, TX, or Tempe, AZ, or Indianapolis, IN, or Raleigh, NC, or Providence, RI, or Hartford, CT, or be willing to relocate to the area. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider four years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of Linux Administration experience
• At least 4 years of experience in using variety of Azure Cloud technologies (e.g. Virtual Machines, File shares, NetApp Storage, Disaster Recovery and Azure Site Recovery)
• Experienced with:
• Azure Linux operations - VM Provision, OS/Resource upgrades, Troubleshooting and best practice implementations
• Scripting: Good scripting (e.g. PowerShell) and automation skills using Ansible and DevOps pipeline
• ITIL process on incident, change, Problem management and Governance.
• Good to have experience on PaaS services or AKS
• Day-to-Day Responsibilities:
• Work with onsite and offshore team and manage Major incidents, Change implements and SLA management.
• Participate in the Major Incident / Bridge call during Server outage and Linux troubleshoot IaaS and PaaS related issues
• Support the PST hours and work as a team member
• Participate in weekend on-call rotation for support of servers outside of normal business hours.
• Must have work experience in 24x7 production support environment
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
• Extraordinary Planning, Project Management, Coordination, and Analytical skills
• Hands-on experience in working in Global Delivery Model with onsite/offshore resources
• Exceptional Organizational Skills
• Ability to manage and prioritize tasks efficiently
• Readiness to demonstrate a proactive attitude
• Solid attention to detail and excellent written and verbal communication skills are required
• Ability to work in team in diverse/ multiple stakeholder environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
SailPoint IDAM Analyst
Indianapolis, IN job
Infosys is seeking a SailPoint IDAM Analyst. This candidate will support the stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including IAM platform support, Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts, consulting and providing solutions for multiple IDAM tracks.
Required Qualifications:
* Candidate must be located within commuting distance of Indianapolis, IN or be willing to relocate to these areas.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 2 years of experience in Information Technology.
* At least 1 year of Identity and Access Management experience.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
* Build and nurture positive working relationships with the clients with the intention to exceed client expectations.
* Identify opportunities to improve engagement profitability.
* Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.
* Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL
* Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML
* Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
* Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Senior Process Associate
Indianapolis, IN job
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:
* Provide immediate assistance by phone for IT-related application or hardware failures
* Provide first-level phone support of facility maintenance issues
* Track and follow-up on exiting or repetitive trouble tickets
* Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
* Provide exceptional customer service to our guests and team members
* Perform additional duties as assigned
Basic Qualifications:
* HS Diploma, GED or equivalent
* Minimum 1 years Help Desk / Call Center experience
* POS - Point to Sale Help Desk experience
Preferred Qualifications:
* Superior Customer Service Skills
* Clear Communication skills
* Team-oriented approach
* High-level computer knowledge in both hardware and software
* Advanced networking skills
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Senior .Net Full stack Lead
Indianapolis, IN job
Infosys is seeking a .Net Full stack lead. This role involves working on front-end and back-end components, resolving production issues, implementing enhancements, and ensuring performance and security compliance in a regulated environment. You will be part of a collaborative team that values innovation, continuous learning, and operational excellence. You will help to develop, maintain, and support web applications using C#, ASP.NET, and related technologies.
Required Qualifications:
Candidate must be located within commuting distance of Richardson, TX/ Raleigh, NC/ Indianapolis, IN/ Hartford, CT/Tempe, AZ or be willing to relocate to the area.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Expertise in C#, ASP.NET, and .NET Framework/.NET Core.
At least 4 years of Relevant Information Technology experience.
In order to comply with legal requirements, this role is limited to “U.S. persons” as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
Preferred Qualifications:
Experience with .NET Core, Entity Framework, and Web API
Familiarity with front-end technologies like JavaScript, jQuery, HTML5, and CSS3
Exposure to Azure or other cloud platforms
Experience with ServiceNow or other ITSM tools
Aerospace or government contracting domain experience
Strong problem-solving and communication skills. Knowledge of secure coding practices and OWASP guidelines
Excellent working knowledge of the application support process including ITIL process.
Strong understanding of object-oriented programming, MVC architecture, and RESTful APIs
Experience with SQL Server and writing complex queries/stored procedures
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Oracle HCM ORC Cloud Solution Architect
Indianapolis, IN job
Infosys is seeking an experienced Oracle HCM ORC Cloud Solution Architect with strong leadership skills. The candidate needs to be able to interact with process consultants and business SME to understand and analyze various processes. They will perform a role of Oracle HCM Cloud functional Lead and advisor. The candidate should have the ability to translate business requirements to solution design, communicate complex designs to stakeholders and seek approvals. Candidate should have the ability to work in an on-shore/off-shore model working with development and support teams across continents, managing delivery and driving automation opportunities.
Required Qualifications:
* Candidate must be located within commuting distance of Richardson TX, Raleigh NC, Hartford CT, Phoenix AZ or Indianapolis IN or be willing to relocate to one of the areas. This position may require travel in the US.
* Bachelor's Degree or foreign equivalent will consider work experience in lieu of a degree.
* 7+ years of Information Technology experience.
* Must have done 2 or 3 projects implementation with Oracle HCM Cloud
* Candidate should be Techno-Functional or functional resource and Functional background must be HCM domain.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* 5+ years of experience in Oracle HCM Cloud Implementation or support projects as Functional Consultant (specifically in ORC module).
* Work experience in implementing and configuring Oracle HCM Cloud - Core HR, Compensation, Recruiting, Talent Management - driving discovery, business process re-engineering, requirement elicitation, application configuration and driving production deployments.
* 3+ years of hands-on experience in working Core HR, Recruitment, Talent Management.
* Working knowledge on Fast Formulas, Visual Builder Studio, HCM Data Loader, OTBI.
* Demonstrate high understanding of potential functional design issues by suggesting alternatives and support existing functionality and integrations with other systems and effectively.
* Consultative approach for Upgrades, best practice recommendations.
* Experience in production support - app upgrades, incidents, and service requests resolution as well as problem solving and support to the integrations will be an added advantage.
* Provide hands - on leadership, coaching, mentoring to other members and experience as well as the desire to work in global delivery model.
The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.