Capital Bank of New Jersey jobs - 81 jobs

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan. Position Summary: The Senior Risk Manager participates in identifying, mitigating, monitoring and reporting on risks across the Bank. This Senior level role reports directly to the Audit Committee, providing independence necessary to provide direct unencumbered evaluations. This role operates in a consultative manner and is responsible for ensuring that business unites and managerial departments effectively monitor and manage risk in a way that is consistent with Board-approved risk limits, risk tolerance levels, and risk appetite. Also responsible for managing the ERM program to help bank management identify key risks, the interdependency of risk, and help keep senior management focused on effective risk management. Duties & Responsibilities: * Oversee all enterprise risk management which incorporates programs for credit, market, compliance, and operational risk management. * Monitor the organization's risk management program in a manner that fulfills the mission and strategic goals of the organization while complying with external and internal requirements. * Enhance the ERM program and software to streamline the risk assessments of each area. * Manage and maintain the Enterprise Risk Management Committee structure and actively lead the discussion in resolving risk related issues. * Identify the risk areas of the bank and verify that risk assessments have been created. * Determine that risk assessments are created for new products; and/or significant change in products. * Act as the subject matter expert to advise departmental management in implementing governance and risk management programs within their own functions. * Identify the pertinent FDIC risks as they apply to the bank. * Maintain an annual ERM strategic plan that encompasses areas of oversight. * Attend Board meetings; audit committee; Compliance committee; loan committee; and provide appropriate reports. * Identify risks involved in any M&A activity. * Perform other duties and responsibilities as needed or as designated by the Board. Qualifications * Bachelor's degree in accounting, Finance, Business, Management or related degree * Preferred Certified Enterprise Risk Professional designation * 4-7 years risk/audit experience with proven ability to proactively collaborate with colleagues and management * Experience working in or with a Community Bank and with regulatory agencies, including FDIC and State regulators * Strong communication, collaboration, and technical skills. Should be able to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization * Strong working knowledge of the risks associated with a banking institution as well as experience building effective internal control programs * Experience reading and interpreting regulations, laws, and statutes. Strong research skills required First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities.

Summary: The Sr. Commercial Closing Representative prepares Loan documentation for Commercial Real Estate, Construction, Commercial and Industrial, and Middle Market loans. Coordinates commercial loan closings for all three regions, North, Central, and South Jersey with Borrower, Legal (Borrower and in house) and Title Company. Book and Fund loans to the Bank's Core System DNA. Process funding of loans as well as any costs and fees. Performs post-closing functions. Files required documents, UCC-1 (state and county) as well as Mortgage and Assignment of Leases and Rents with county and state authorities. Enters new loan file documentation into the bank's document imaging system. Process Line of Credit renewals, business loan modifications, and construction conversions. In addition, this role trains and offers guidance to junior closing representatives and contributes to the overall success of the loan department. Job Responsibilities: Closing Documentation Preparation Prepares all documents using the bank's software systems for commercial loans generated from North, Central and South Jersey. Prepares and reviews files to be closed to ensure all conditions of the loan have been met. Works closely with legal representative of the Bank to make all required changes to loan documents. Researches and follows up with customers, their attorney, title company and commercial lenders on any conditions that are not met. Reviews file with loan officers prior to closing Interacts and coordinates with borrower, attorneys for both the Borrower and the Bank and to coordinate the scheduling of closings. Prints or electronically prepares the final document package for closing. Post Closing Inputs supporting loan file documentation into the bank's document imaging system. Prepares closing file for post-closing review Prepares and forwards loan information to other areas of the Bank including HMDA/CRA sheets. System Updates Completes fee summary, for all commercial loans for the Accounting Department. Posts data received from accounting to the bank's core processing system. Assists the Loan Servicing Department with boarding data to be entered into the Bank's core system. Job and Industry Knowledge Maintains a current knowledge of OCC Regulations, local and national economic, financial political and legislative trends. Determines the possible impact on commercial lending activities. Train junior Closing Representatives with regard to preparation of loan documentation and the use of various Bank systems. Other Responsibilities Performs other job-related duties as may be assigned including special projects, data clean-up exercises, documentation reviews, etc. Job Requirements: Bachelor's Degree in Finance, Accounting, Management, or related field. 3-5 years of related Commercial Banking and/or Commercial Credit experience. 2-3 years of Loan Closing experience desired Working knowledge and understanding of commercial loan products. Demonstrated proficiency with computer software including MS Office applications Ability to prioritize and manage multiple assignments with good organizational and time management skills. Strong attention to detail with aptitude for financial reports and accuracy. Strong customer service and communication skills. Ability to work independently, effectively, and efficiently under time constraints. Problem solving skills. Adaptable to change. Working knowledge of nCINO and/or Fiserv DNA desired Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

The Head of AI Adoption will establish and lead the Bank's AI Adoption Center of Excellence (CoE), driving the responsible, secure, and value-driven integration of Artificial Intelligence (AI), Generative AI (GenAI), and Intelligent Automation across business and technology domains. This role will be responsible for defining the AI adoption strategy, identifying high-impact use cases, ensuring regulatory and ethical compliance, developing organizational capabilities, and promoting a culture of innovation and continuous learning. The leader will collaborate with business lines, risk, technology, and data teams to transform how the Bank operates, serves customers, and enhances decision-making through AI-enabled insights and automation. Job Responsibilities: Strategic Leadership Establish the AI Adoption Center of Excellence (CoE) as the enterprise hub for AI strategy, governance, and enablement. Develop and execute the AI adoption roadmap aligned with the Bank's strategic objectives, risk appetite, and regulatory obligations. Prioritize and sequence AI initiatives to maximize enterprise value, alignment, and adoption. Partner with executives across business, risk, compliance, data, and IT to prioritize and scale AI use cases that deliver measurable value. Advocate for responsible AI adoption that emphasizes transparency, explainability, fairness, and data ethics. Governance, Risk, and Policy Collaborate with the CISO, Chief Data Officer, Legal, and Compliance functions to ensure AI initiatives adhere to enterprise data, cybersecurity, and model risk standards. Oversee the AI Governance Framework, including risk assessment, vendor review, model validation, and ongoing performance monitoring. Maintain alignment with evolving regulatory expectations (e.g., OCC, FDIC, CFPB) on AI and model risk management. Define AI usage policies covering acceptable use, accountability, privacy, intellectual property, and transparency. Use Case Identification and Delivery Lead an AI Use Case Portfolio, coordinating with business leaders to identify and assess opportunities in customer engagement, operations, compliance, and risk management. Oversee proof-of-concept (POC) and pilot implementations with measurable success criteria, driving from “crawl” to “walk” to “run” maturity. Build partnerships with vendors, FinTechs, and technology providers (e.g., nCino, Microsoft, Salesforce, Automation Anywhere, OpenAI, Five9, Verint) to accelerate responsible adoption. Capability Development Develop training, education, and change management programs to upskill employees and foster AI literacy across the Bank. Promote experimentation and continuous learning through internal innovation challenges, labs, and hackathons. Measurement and Value Realization Define and monitor KPIs for AI adoption, including business impact, productivity gains, risk reduction, and customer experience improvement. Deliver regular updates to executive leadership, Board committees, and regulators on AI initiatives, outcomes, and risk posture. Ensure AI capabilities are scalable, reliable, and embedded effectively into operational processes. Job Requirements: Education & Experience Bachelor's degree in computer science, Data Science, Engineering, or related field. 10+ years of experience in technology strategy, data analytics, or intelligent automation, with at least 2 years leading enterprise-level AI or digital transformation initiatives. Skills & Competencies Proven leadership in developing and executing AI/automation strategies at scale. Deep understanding of AI/ML technologies, Generative AI platforms, and automation tools (e.g., Microsoft CoPilot, RPA platforms, NLP, LLMs). Strong grasp of data governance, cybersecurity, model risk management, and regulatory compliance frameworks. Excellent communication and executive presentation skills-able to translate complex AI concepts into business outcomes. Strategic thinker with hands-on delivery mindset and cross-functional influence. Preferred Experience in financial services or a regulated industry is strongly preferred. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary:Supervises teller operations including responsibility for teller portion of Universal Banker training. Oversees daily consolidations of teller proof sheets and maintains security for teller area, negotiable items and opening and closing of vault and contents. Assists in reaching all goals set for the branch. Job Responsibilities: Supervises teller operations including direct responsibility of teller portion of Universal Banking training. Schedules hours and work assignments for all teller personnel. Participates in performance appraisals; Ensures daily consolidation of teller sheets including all categories listed on office consolidation. Researches and resolves any problems pertaining to teller area; Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents. Assists in the overall security of the branch; Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits; Processes return items and items sent and received for collection. Handles uncollected and overdrafts for branch if assigned and within approved limits. Researches item and account. Determines action to be taken; Performs all teller activities outlined for the Universal Banker position as required. Assists in new accounts area when necessary; Handles adjustments to accounts and certificates. Processes business account transactions and night drops when applicable; Performs other job related duties as assigned. Qualifications: 2-4 years of teller, platform and supervisory experience; High school diploma, general education degree (GED) or higher; Strong knowledge of banking products; Sound judgment in decision making and problem solving; Precise figure aptitude and strong attention to detail; Strong interpersonal, time management and organizational skills; Excellent verbal and written communication skills required; Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel); Ability to ask questions to learn about customer's financial needs and, when the customer sees the value, introducing them to other bank team members; Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching; Ability to supervise/ lead Teller line and coach and mentor as needed; Ability to stand for extended periods of time; Ability to work weekends as needed or scheduled; Ability to lift up to 20 lbs. Bilingual in Portuguese and/or Spanish a must. Desired Skills: Independent and highly motivated self-starter; Results oriented with proven track record to motivate self and others to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver a seamless experience to the customer. Orientation, Onboarding & Training:We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary: Oversees the commercial lending operations within one of the Bank's regions. Supervises commercial lenders and staff. Coordinates the commercial lending activities and business development for the region. Calls on commercial accounts to promote existing relationships and to develop new ones. Reviews commercial loans for adherence to Bank guidelines. Approves loans within lending authority. Job Responsibilities: Operational Oversight Oversees the commercial lending operations within a region of the Bank. Ensures all commercial lending activities in the region adhere to established guidelines and are in direct coordination with the Bank's policies. Resolves any unusual problems that may occur. Reviews all commercial loans within the region to ensure conformity and adherence to Bank guidelines. Approves loans within lending authority or recommends actions to be taken, approval or declination, to the SVP, Commercial Lending. Leadership and Team Development Supervises commercial lenders and staff. Ensures all work is completed accurately and according to schedule. Assists commercial lenders with complex accounts and provides guidance to less experienced lenders. Assists less experienced lenders and credit analysts with development and analysis of financial data for new and renewed loans. Exercises the usual authority of a manager including, performance evaluation, training, scheduling, salary recommendations and discipline. Demonstrates a commitment and responsibility to Affirmative Action planning and Equal Employment Opportunity. Business Development Coordinates the business development activities of the regional commercial loan area. Calls on commercial accounts to promote existing relationships and to develop new ones. Cross sells Bank's products and services. Maintains an involvement with regional civic organizations to further promote the Bank. Provides business development guidance to commercial lenders within the region. Portfolio Management Works with the largest commercial accounts within the region. Interviews applicants to develop information concerning their businesses, needs, abilities, and earnings to determine risk of potential loan. Maintains own assigned Commercial Loan Portfolio and corresponding loan, deposit, and fee production goals; including but not limited to: Portfolio Growth (Loans and Deposits); Asset Quality maintenance; Financial Exceptions, etc. Compliance Maintains a current knowledge of all laws and regulations concerning commercial lending and the bank's policies and guidelines. Implements any changes. Other Responsibilities Performs other job-related duties as assigned. Job Requirements: Bachelor's degree required. Master's degree or formal credit underwriting training and/or certifications desirable. 10 years+ of Commercial Lending Experience, with at least 7 years of experience across all asset classes (e.g. C&I, Middle Market, Construction, and CRE). 5-7 years management experience of a Commercial Lending Team Knowledge of systems and software (e.g. Salesforce, NCino, Nautilus, etc.); PC skills required (Word, Excel, PowerPoint). Excellent customer service skills. Excellent verbal and written communications skills, including the skills necessary to deal tactfully and professionally with customers, employees, senior management, auditors, and regulators. Good organizational skills, a high level of accuracy and strong attention to detail Effective time management and the ability to work independently in a team environment. Ability to handle sensitive information with complete confidentiality and professionalism. Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines. Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees, and interpreting the technical details of the loan system for Customers and Relationship Team. Commitment to civic engagement including personal involvement with not-for-profit organizations inclusive of Officer and/or Board of Trustee positions, and supportive of overall Columbian Bank Foundation charitable activities. Applicants in Southern NJ: Extensive COI Network in the Southern New Jersey Market. Active in Southern New Jersey Community, including serving in board seats of community-based organizations, such as hospitals, not for profits, Chamber of Commerce, etc. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat. Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank's products and services to the satisfaction of the customer. Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution. Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty. Project a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction. Training, Team Collaboration, and Support Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support. Participate in team meetings and training sessions, contributing positively to the team's development and success. Successfully completes all required training including computer, telephone technology, products and services and standards of excellence. Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy. Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud. Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures. Identify/generate sales leads through conversations and strive to offer Columbia Bank products to meets customers' needs. Comprehensive Product and Service Knowledge Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs. Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information. Engage in ongoing training and professional development to enhance your banking knowledge and customer service skills. Effective Communication and Follow-Up Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges. Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner. Accurately records all pertinent information required for research, adjustments, or resolution of every service request. Other Responsibilities Perform other job-related duties, including Fulfillment tasks, as may be assigned. Job Requirements: High school diploma or equivalent required. Associate or bachelor's degree preferred, not required. 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred. Demonstrated ability to provide outstanding customer service. A passion for helping others and the ability to empathize with and prioritize customer needs. Ability to always uphold a high degree of service standards. Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels. Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs. Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly. Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous. Strong PC trouble shooting skills, such as browser settings and proficient with internal systems. Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals. Flexibility to adapt to changing environments, banking products, and customer needs. Ability to handle stress and work under pressure in a very structured environment. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary: The Jr. Credit Risk Review Analyst works alongside more senior level analysts within the Credit Risk Review department to gain knowledge and experience in the review of commercial loans as well as overall credit risk management. Conducts detailed reviews of less complex commercial loan transactions. Analyzes credit, evaluates collateral and guarantor support, and assesses documentation. Ensures individual credits are adequately underwritten, properly graded, and conform to the Bank's lending policies. Identifies trends and risks within the Bank's loan portfolio. Job Responsibilities: Loan Review Memos Performs independent, comprehensive assessments of credit to evaluate underwriting and credit quality within the Bank's loan portfolio. Analyzes the financial condition of the borrower, repayment capacity, collateral value, credit and appraisals. Tests for compliance with the Bank's lending policies and federal regulations. Reviews documentation of loans to ensure all required information is complete and accurate. Validates the accuracy of existing commercial loan grades in accordance with the metrics outlined in the Bank's loan grade system. Reports findings to the Director Credit Risk Review. Credit Training Participates in various commercial lending training courses through industry trade organizations including, but not limited to, ProSight (fka RMA), American Bankers Association, and NJ Bankers. Exception Tracking Assists with the tracking and reporting of documentation/condition exceptions based on quarterly review findings. Credit Risk Reporting Provides support with data collection and preparation of board level credit risk management reports, including, but not limited to concentration, policy exception, and stress testing. Supports other areas of risk management with credit related analysis. Third Parties Assists with the preparation for the onsite review of by third party consultants and external auditors. Industry Knowledge Remains current with industry regulations, market conditions, and Bank policies, procedures, and lending product offerings to ensure compliance throughout the underwriting and credit administration process and to assess risk in credit transactions. Other Performs other job-related duties as may be assigned. Job Requirements: Bachelor's degree in finance, accounting, business administration, economics or related field Minimum of 1 year of relevant experience (internships, job shadowing, or entry-level roles in banking or finance). Basic to intermediate presentation skills and Excel proficiency Analytical thinking and attention to detail. Excellent written and verbal communication. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan. Position Summary: The Personal Banker will be responsible for assisting customers in a dual role function. The role is responsible for providing an exceptional in-branch customer experience by handling every customer need including teller transactions, sales and service. Utilizing a needs-based selling approach, the Personal Banker will provide solutions based on customer needs and how they like to conduct their banking. In addition this position will be responsible for referrals to the other lines of business to meet the customer's financial needs. The Personal Banker will work with the branch team and partners to attain the branch strategic goals. Duties & Responsibilities: 1. Personal Bankers are responsible for offering and selling bank products and services to both consumer and small business customers. Including, but not limited to: Checking and Savings Accounts, Certificates of Deposit, Individual Retirement Accounts (IRAs). Deposit only business relationship customers with non-lending needs. 2. Operates a teller window regularly to meet the needs of the branch clientele. 3. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products and/or services to customers and actively participates in referral opportunities. 4. Effectively use sales skills such as: effective listening, identifying needs, expanding and deepening customer relationships, responding to verbal and non-verbal clues, presenting solutions through product benefits, establishing a clear difference, overcoming objections, asking for the business. 5. Follow up with prospects and current customers to promote new products and services and/or thanking customers for existing banking relationship. 6. Actively engage with valued customer relationships to promote growth and retention. 7. Maintains confidentiality in handling customer and bank information. 8. Follows security policies and procedures to prevent bank and customer losses. 9. Resolves customer complaints and escalates appropriately. 10. Maintains a detailed level of knowledge on retail products and services. 11. Works collaboratively with the branch team to achieve customer sales and service objectives. Qualifications * Bachelor degree preferred * High school diploma/GED * Two or more years of related experience in Financial Services industry * Basic knowledge of retail product philosophy, policy, procedures, documentation and systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Effective selling and referral skills * Strong verbal and written communication skills * Ability to work a schedule that includes Saturdays First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Paid time off * Vision insurance Experience: * Cash handling: 1 year (Preferred) * Banking: 1 year (Preferred) * Customer service: 1 year (Preferred) Ability to Relocate: * Ewing, NJ 08628: Relocate before starting work (Required) Work Location: In person

Columbia Bank's summer internship program is a cultivating experience that challenges you to be the best version of yourself. Through our 10 weeks' experience you are tasked with meaningful work to establish a strong foundation to kick start your career. The internship program was developed to challenge our interns in joining Columbia Bank's competitive early career program, our Associate Development Program. Who Are We: Our commitment to serving the community and our customers started nearly 100 years ago with the founding of a single branch in Fair Lawn, New Jersey. With a branch network spanning the state of New Jersey and a diverse team of banking professionals, we deliver top-of-the-level products and complimentary digital banking tools. As a true community bank, we play an integral part in every community we serve. Columbia Bank is committed to making diversity, equity, and inclusion part of everything we do, every day. We're creating a workforce representative of the communities we serve, with a sense of belonging for everyone. Job Description: Gain experience in the Bank's operations by working closely with assigned divisions on short and long-term assignments. Work with cross-functional teams to improve processes and the customer experience. Contribute to day-to-day business, and the research and execution of special projects. Collaborate with the Summer Intern cohort to prepare and present a Capstone project at the end of the program. Attend and participate in a variety of engaging Internship Program workshops, panels, and events. Interact and develop effective working relationships with colleagues at all levels of the Bank. Build effective working relationships with colleagues from across the Bank. Project a positive and professional image of the Bank in all internal and external relationships consistent with Columbia's ethical standards, Creed of Shared Values, Service Guidelines, and the Bank's commitment to the community. Meet with the Program Manager on a regular basis to monitor progress, provide valuable feedback, and communicate individual successes, opportunities, and achievements. Job Requirements: Students with college expected graduation year of 2027; Anticipated degree in relations to business; Minimum 3.0 cumulative GPA; Strong interest in the banking and finance industry; Excellent written and verbal communication skills with the ability to deal effectively with all levels of Bank personnel; Excellent organizational, follow-up and time management skills; Professional demeanor; Proficient in Microsoft Office - Word, Excel, and PowerPoint. Desired Skills: Independent and highly motivated self-starter; Results oriented with proven track record to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; Innovative and forward-thinking; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver seamless experience to internal and external customers. Columbia Bank offers the following benefits: Paid Internship Paid Sick Time Bank Holidays Schedule: This is a full-time employment role working Monday to Friday from 8:30am to 5pm. June 1, 2026, to August 14, 2026. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan. Position Summary: The BSA Senior Analyst is responsible for supporting and ensuring First Bank's adherence to all Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) laws and regulations. This position involves independently conducting complex investigations, performing enhanced due diligence (EDD) reviews for high-risk clients, and preparing detailed Suspicious Activity Reports (SARs) for management review and filing. The BSA Senior Analyst acts as a subject matter expert for internal staff, contributing to a strong control environment and supporting the bank's efforts to mitigate financial crime risks. Duties & Responsibilities: * Assist in all aspects of monitoring activities relating to the Bank Secrecy Act, Anti- Money Laundering and OFAC compliance. * Conduct in-depth research and analysis of system-generated alerts and cases related to potential suspicious activity, including but not limited to wire and ACH transfers, cash structuring, and unusual transactional patterns. * Manage a caseload of potential suspicious activity from the BSA/AML monitoring system, documenting all research and analysis performed for future examinations. * Analyze transactional data to identify irregular activity, leveraging an understanding of historical client behavior and regulatory definitions of suspicious activity. * Assist in reviewing new accounts to ensure all information is in the system and accurate. * Prepare clear, concise, and well-written case narratives and initial Suspicious Activity Report (SAR) recommendations. * Conduct OFAC reviews, escalate potential matches, and maintain all necessary documentation. * Assess and recommend changes to customer risk ratings based on customer industry code, account activity and gathered information. * Correspond with business lines and branch personnel to clarify account activities, obtain supporting documentation, and provide guidance on due diligence requirements. * Utilize BSA software and other reports to detect suspicious activities. * Participate in projects and initiatives aimed at improving efficiency and strengthening control environments within the BSA department. Qualifications: * Strong analytical and organizational skills to define problems and propose solutions. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with BSA/AML monitoring systems/case management software. * Working knowledge of the Bank Secrecy Act, USA PATRIOT Act, OFAC regulations, Customer Due Diligence (CDD), and Know Your Customer (KYC) principles. * Effective oral and written communication skills. * Strong problem-solving, negotiation & follow-up skills. * Bachelor's degree is preferred, combined with 2-3 years related work experience. * ACAMS certification preferred. First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank's on-line terminals; Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs; Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank's products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works; Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work; Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files; Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate; Performs other job related duties as assigned. Job Requirements: High school diploma required or a Bachelor's degree in Accounting, Business, or Finance is preferred; 1-2 years of retail or customer service experience required; Interpersonal, time management, organizational and PC skills a must; Excellent verbal and written communication skills required; Ability to work weekends as needed or scheduled; Ability to lift up to 20 lbs.; Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: Independent and highly motivated self-starter; Results oriented with proven track record to motivate self and others to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver a seamless experience to the customer. Orientation, Onboarding & Training: We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

The Head of AI Adoption will establish and lead the Bank's AI Adoption Center of Excellence (CoE), driving the responsible, secure, and value-driven integration of Artificial Intelligence (AI), Generative AI (GenAI), and Intelligent Automation across business and technology domains. This role will be responsible for defining the AI adoption strategy, identifying high-impact use cases, ensuring regulatory and ethical compliance, developing organizational capabilities, and promoting a culture of innovation and continuous learning. The leader will collaborate with business lines, risk, technology, and data teams to transform how the Bank operates, serves customers, and enhances decision-making through AI-enabled insights and automation. Job Responsibilities: Strategic Leadership * Establish the AI Adoption Center of Excellence (CoE) as the enterprise hub for AI strategy, governance, and enablement. * Develop and execute the AI adoption roadmap aligned with the Bank's strategic objectives, risk appetite, and regulatory obligations. * Prioritize and sequence AI initiatives to maximize enterprise value, alignment, and adoption. * Partner with executives across business, risk, compliance, data, and IT to prioritize and scale AI use cases that deliver measurable value. * Advocate for responsible AI adoption that emphasizes transparency, explainability, fairness, and data ethics. Governance, Risk, and Policy * Collaborate with the CISO, Chief Data Officer, Legal, and Compliance functions to ensure AI initiatives adhere to enterprise data, cybersecurity, and model risk standards. * Oversee the AI Governance Framework, including risk assessment, vendor review, model validation, and ongoing performance monitoring. * Maintain alignment with evolving regulatory expectations (e.g., OCC, FDIC, CFPB) on AI and model risk management. * Define AI usage policies covering acceptable use, accountability, privacy, intellectual property, and transparency. Use Case Identification and Delivery * Lead an AI Use Case Portfolio, coordinating with business leaders to identify and assess opportunities in customer engagement, operations, compliance, and risk management. * Oversee proof-of-concept (POC) and pilot implementations with measurable success criteria, driving from "crawl" to "walk" to "run" maturity. * Build partnerships with vendors, FinTechs, and technology providers (e.g., nCino, Microsoft, Salesforce, Automation Anywhere, OpenAI, Five9, Verint) to accelerate responsible adoption. Capability Development * Develop training, education, and change management programs to upskill employees and foster AI literacy across the Bank. * Promote experimentation and continuous learning through internal innovation challenges, labs, and hackathons. Measurement and Value Realization * Define and monitor KPIs for AI adoption, including business impact, productivity gains, risk reduction, and customer experience improvement. * Deliver regular updates to executive leadership, Board committees, and regulators on AI initiatives, outcomes, and risk posture. * Ensure AI capabilities are scalable, reliable, and embedded effectively into operational processes. Job Requirements: Education & Experience * Bachelor's degree in computer science, Data Science, Engineering, or related field. * 10+ years of experience in technology strategy, data analytics, or intelligent automation, with at least 2 years leading enterprise-level AI or digital transformation initiatives. Skills & Competencies * Proven leadership in developing and executing AI/automation strategies at scale. * Deep understanding of AI/ML technologies, Generative AI platforms, and automation tools (e.g., Microsoft CoPilot, RPA platforms, NLP, LLMs). * Strong grasp of data governance, cybersecurity, model risk management, and regulatory compliance frameworks. * Excellent communication and executive presentation skills-able to translate complex AI concepts into business outcomes. * Strategic thinker with hands-on delivery mindset and cross-functional influence. Preferred * Experience in financial services or a regulated industry is strongly preferred. Columbia Bank offers the following benefits: * Medical, Dental, Vision and Rx which are contributory. * Bonus programs. * Employee Stock Option Program (ESOP). * Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). * Paid Time Off (PTO) which includes Personal and Vacation Time. * Paid Sick Time. * Bank Holidays. * Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Summary Conducts complex credit investigations and analyzes credit information pertaining to commercial loans in order to evaluate the credit worthiness of commercial clients. Prepares credit memorandum and packages for presentation to loan officers or committees. Provides guidance to credit analyst and assistance to loan officers as needed. Completes annual credit file reviews on existing loans in pipeline and assigns a risk rating. Participates in special projects and provides assistance to loan officers as requested. Job Responsibilities: Credit Analysis and Development Develops and analyzes credit information for use by lending officers or committees in the making of lending decisions on new, renewal, or extension loans. Reviews all pertinent credit and financial information. Analyzes financial statements and related material. Prepares credit memorandum and determines credit-worthiness. Investigates all available sources of credit and financial information and reviews agency reports. Using a financial statement spreading program, prepares stand alone and global debt service calculations to determine the ability of the borrower and guarantors to pay the loan. Verifies that all financial covenants and conditions have been met. Ensures that Loan meets all policy and regulatory guidelines and policies. Annual File Reviews Performs annual file reviews. Studies cash flow trends, performs stress testing and industry analysis to assess if there are any areas of concern or if a grade change is necessary. Reports all recommendations for risk rating changes and justifications. Loan Officer Support Accompanies loan officers on customer meetings and site visits. Prepares talking points related to the operation of the customer's business. Team Development Assists with the further development and training of other junior level credit analysts. Other Responsibilities Performs other duties as may be assigned. Requirements: Bachelor's degree in Business Administration, Accounting, Finance, or other related field required; Minimum of five (5) years experience as a Commercial Credit Analyst; Working knowledge and understanding of commercial loan products, policies, procedures and federal regulations; Strong aptitude for figures and accuracy; Proven problem solving, decision making, underwriting and analytical skills; Demonstrated knowledge of applied accounting and finance concepts as well as proficiency in performing detailed financial analyses; Ability to work independently, effectively, and efficiently under time constraints; Ability to prioritize and manage multiple assignments with good organizational and time management skills; Excellent written and verbal communication skills; Demonstrated proficiency with computer software including MS Office applications and other specialized credit analysis and lending software. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Summary: Oversees the commercial lending operations within one of the Bank's regions. Supervises commercial lenders and staff. Coordinates the commercial lending activities and business development for the region. Calls on commercial accounts to promote existing relationships and to develop new ones. Reviews commercial loans for adherence to Bank guidelines. Approves loans within lending authority. Job Responsibilities: Operational Oversight Oversees the commercial lending operations within a region of the Bank. Ensures all commercial lending activities in the region adhere to established guidelines and are in direct coordination with the Bank's policies. Resolves any unusual problems that may occur. Reviews all commercial loans within the region to ensure conformity and adherence to Bank guidelines. Approves loans within lending authority or recommends actions to be taken, approval or declination, to the SVP, Commercial Lending. Leadership and Team Development Supervises commercial lenders and staff. Ensures all work is completed accurately and according to schedule. Assists commercial lenders with complex accounts and provides guidance to less experienced lenders. Assists less experienced lenders and credit analysts with development and analysis of financial data for new and renewed loans. Exercises the usual authority of a manager including, performance evaluation, training, scheduling, salary recommendations and discipline. Demonstrates a commitment and responsibility to Affirmative Action planning and Equal Employment Opportunity. Business Development Coordinates the business development activities of the regional commercial loan area. Calls on commercial accounts to promote existing relationships and to develop new ones. Cross sells Bank's products and services. Maintains an involvement with regional civic organizations to further promote the Bank. Provides business development guidance to commercial lenders within the region. Portfolio Management Works with the largest commercial accounts within the region. Interviews applicants to develop information concerning their businesses, needs, abilities, and earnings to determine risk of potential loan. Maintains own assigned Commercial Loan Portfolio and corresponding loan, deposit, and fee production goals; including but not limited to: Portfolio Growth (Loans and Deposits); Asset Quality maintenance; Financial Exceptions, etc. Compliance Maintains a current knowledge of all laws and regulations concerning commercial lending and the bank's policies and guidelines. Implements any changes. Other Responsibilities Performs other job-related duties as assigned. Job Requirements: Bachelor's degree required. Master's degree or formal credit underwriting training and/or certifications desirable. 10 years+ of Commercial Lending Experience, with at least 7 years of experience across all asset classes (e.g. C&I, Middle Market, Construction, and CRE). 5-7 years management experience of a Commercial Lending Team Knowledge of systems and software (e.g. Salesforce, NCino, Nautilus, etc.); PC skills required (Word, Excel, PowerPoint). Excellent customer service skills. Excellent verbal and written communications skills, including the skills necessary to deal tactfully and professionally with customers, employees, senior management, auditors, and regulators. Good organizational skills, a high level of accuracy and strong attention to detail Effective time management and the ability to work independently in a team environment. Ability to handle sensitive information with complete confidentiality and professionalism. Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines. Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees, and interpreting the technical details of the loan system for Customers and Relationship Team. Commitment to civic engagement including personal involvement with not-for-profit organizations inclusive of Officer and/or Board of Trustee positions, and supportive of overall Columbian Bank Foundation charitable activities. Applicants in Southern NJ: Extensive COI Network in the Southern New Jersey Market. Active in Southern New Jersey Community, including serving in board seats of community-based organizations, such as hospitals, not for profits, Chamber of Commerce, etc. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment * Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat. * Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank's products and services to the satisfaction of the customer. * Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution. * Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty. * Project a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction. Training, Team Collaboration, and Support * Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support. * Participate in team meetings and training sessions, contributing positively to the team's development and success. * Successfully completes all required training including computer, telephone technology, products and services and standards of excellence. * Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy. * Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud. * Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures. * Identify/generate sales leads through conversations and strive to offer Columbia Bank products to meets customers' needs. Comprehensive Product and Service Knowledge * Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs. * Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information. * Engage in ongoing training and professional development to enhance your banking knowledge and customer service skills. Effective Communication and Follow-Up * Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges. * Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner. * Accurately records all pertinent information required for research, adjustments, or resolution of every service request. Other Responsibilities * Perform other job-related duties, including Fulfillment tasks, as may be assigned. Job Requirements: * High school diploma or equivalent required. * Associate or bachelor's degree preferred, not required. * 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred. * Demonstrated ability to provide outstanding customer service. * A passion for helping others and the ability to empathize with and prioritize customer needs. * Ability to always uphold a high degree of service standards. * Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels. * Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs. * Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly. * Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous. * Strong PC trouble shooting skills, such as browser settings and proficient with internal systems. * Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals. * Flexibility to adapt to changing environments, banking products, and customer needs. Ability to handle stress and work under pressure in a very structured environment. Columbia Bank offers the following benefits: * Medical, Dental, Vision and Rx which are contributory. * Bonus programs. * Employee Stock Option Program (ESOP). * Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). * Paid Time Off (PTO) which includes Personal and Vacation Time. * Paid Sick Time. * Bank Holidays. * Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary:Supervises teller operations including responsibility for teller portion of Universal Banker training. Oversees daily consolidations of teller proof sheets and maintains security for teller area, negotiable items and opening and closing of vault and contents. Assists in reaching all goals set for the branch. Job Responsibilities: Supervises teller operations including direct responsibility of teller portion of Universal Banking training. Schedules hours and work assignments for all teller personnel. Participates in performance appraisals; Ensures daily consolidation of teller sheets including all categories listed on office consolidation. Researches and resolves any problems pertaining to teller area; Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents. Assists in the overall security of the branch; Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits; Processes return items and items sent and received for collection. Handles uncollected and overdrafts for branch if assigned and within approved limits. Researches item and account. Determines action to be taken; Performs all teller activities outlined for the Universal Banker position as required. Assists in new accounts area when necessary; Handles adjustments to accounts and certificates. Processes business account transactions and night drops when applicable; Performs other job related duties as assigned. Qualifications: 2-4 years of teller, platform and supervisory experience; High school diploma, general education degree (GED) or higher; Strong knowledge of banking products; Sound judgment in decision making and problem solving; Precise figure aptitude and strong attention to detail; Strong interpersonal, time management and organizational skills; Excellent verbal and written communication skills required; Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel); Ability to ask questions to learn about customer's financial needs and, when the customer sees the value, introducing them to other bank team members; Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching; Ability to supervise/ lead Teller line and coach and mentor as needed; Ability to stand for extended periods of time; Ability to work weekends as needed or scheduled; Ability to lift up to 20 lbs. Desired Skills: Independent and highly motivated self-starter; Results oriented with proven track record to motivate self and others to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver a seamless experience to the customer. Orientation, Onboarding & Training:We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

The Personal Banker will be responsible for assisting customers in a dual role function. The role is responsible for providing an exceptional in-branch customer experience by handling every customer need including teller transactions, sales and service. Utilizing a needs-based selling approach, the Personal Banker will provide solutions based on customer needs and how they like to conduct their banking. In addition this position will be responsible for referrals to the other lines of business to meet the customer's financial needs. The Personal Banker will work with the branch team and partners to attain the branch strategic goals. Duties & Responsibilities: 1. Personal Bankers are responsible for offering and selling bank products and services to both consumer and small business customers. Including, but not limited to: Checking and Savings Accounts, Certificates of Deposit, Individual Retirement Accounts (IRAs). Deposit only business relationship customers with non-lending needs. 2. Operates a teller window regularly to meet the needs of the branch clientele. 3. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products and/or services to customers and actively participates in referral opportunities. 4. Effectively use sales skills such as: effective listening, identifying needs, expanding and deepening customer relationships, responding to verbal and non-verbal clues, presenting solutions through product benefits, establishing a clear difference, overcoming objections, asking for the business. 5. Follow up with prospects and current customers to promote new products and services and/or thanking customers for existing banking relationship. 6. Actively engage with valued customer relationships to promote growth and retention. 7. Maintains confidentiality in handling customer and bank information. 8. Follows security policies and procedures to prevent bank and customer losses. 9. Resolves customer complaints and escalates appropriately. 10. Maintains a detailed level of knowledge on retail products and services. 11. Works collaboratively with the branch team to achieve customer sales and service objectives. Qualifications * Bachelor degree preferred * High school diploma/GED * Two or more years of related experience in Financial Services industry * Basic knowledge of retail product philosophy, policy, procedures, documentation and systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Effective selling and referral skills * Strong verbal and written communication skills * Ability to work a schedule that includes Saturdays First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities. Job details Pay From $20.00 per hour Job type * Full-time Number of people to hire for this job * 1 Schedule * Monday to Friday * Weekend availability Benefits * Health insurance * Paid time off * Vision insurance * Dental insurance * 401(k) * 401(k) matching * Flexible spending account * Health savings account * Employee assistance program Experience: * Cash handling: 1 year (Preferred) * Banking: 1 year (Preferred) * Customer service: 1 year (Preferred)

Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank's on-line terminals; Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs; Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank's products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works; Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work; Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files; Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate; Performs other job related duties as assigned. Job Requirements: High school diploma required or a Bachelor's degree in Accounting, Business, or Finance is preferred; 1-2 years of retail or customer service experience required; Interpersonal, time management, organizational and PC skills a must; Excellent verbal and written communication skills required; Ability to work weekends as needed or scheduled; Ability to lift up to 20 lbs.; Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: Independent and highly motivated self-starter; Results oriented with proven track record to motivate self and others to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver a seamless experience to the customer. Orientation, Onboarding & Training: We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Summary Conducts complex credit investigations and analyzes credit information pertaining to commercial loans in order to evaluate the credit worthiness of commercial clients. Prepares credit memorandum and packages for presentation to loan officers or committees. Provides guidance to credit analyst and assistance to loan officers as needed. Completes annual credit file reviews on existing loans in pipeline and assigns a risk rating. Participates in special projects and provides assistance to loan officers as requested. Job Responsibilities: Credit Analysis and Development Develops and analyzes credit information for use by lending officers or committees in the making of lending decisions on new, renewal, or extension loans. Reviews all pertinent credit and financial information. Analyzes financial statements and related material. Prepares credit memorandum and determines credit-worthiness. Investigates all available sources of credit and financial information and reviews agency reports. Using a financial statement spreading program, prepares stand alone and global debt service calculations to determine the ability of the borrower and guarantors to pay the loan. Verifies that all financial covenants and conditions have been met. Ensures that Loan meets all policy and regulatory guidelines and policies. Annual File Reviews Performs annual file reviews. Studies cash flow trends, performs stress testing and industry analysis to assess if there are any areas of concern or if a grade change is necessary. Reports all recommendations for risk rating changes and justifications. Loan Officer Support Accompanies loan officers on customer meetings and site visits. Prepares talking points related to the operation of the customer's business. Team Development Assists with the further development and training of other junior level credit analysts. Other Responsibilities Performs other duties as may be assigned. Requirements: Bachelor's degree in Business Administration, Accounting, Finance, or other related field required; Minimum of five (5) years experience as a Commercial Credit Analyst; Working knowledge and understanding of commercial loan products, policies, procedures and federal regulations; Strong aptitude for figures and accuracy; Proven problem solving, decision making, underwriting and analytical skills; Demonstrated knowledge of applied accounting and finance concepts as well as proficiency in performing detailed financial analyses; Ability to work independently, effectively, and efficiently under time constraints; Ability to prioritize and manage multiple assignments with good organizational and time management skills; Excellent written and verbal communication skills; Demonstrated proficiency with computer software including MS Office applications and other specialized credit analysis and lending software. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.