We review all applicants within 48 hours. Given the high interest in this position, we respond only to those candidates which seem to be the best fit for the position. We regret the impersonal nature of most of these responses.
Company Overview
Homestead Communities (the “Company”) addresses the affordable housing crisis in the United States by providing safe, clean and supportive communities where working families and retirees can own or rent affordable, high-quality, single-family manufactured homes. Founded in 2023, the Company was one of the ten largest buyers of manufactured housing communities (“MHC”) over the past two years. Homestead Communities is committed to responsible stewardship for its residents, providing engaging careers for its team members, and delivering attractive risk-adjusted returns to its investor.
Homestead Communities is owned by its management team and one of the world's largest real estate investors, Invesco (NYSE: IVZ). The Company combines proven, growth-orientated entrepreneurial leadership with institutional discipline and financial capability. This position offers the opportunity to contribute meaningfully to a new enterprise with proven partners and the resources and experience to build a significant operating business.
Location
Atlanta, Georgia. Either work from home or from one of the Company's MHC's in the Atlanta region.
Position Overview
Train, supervise and support seven, (initially), on-site Community Managers so they maintain the Company's high operating standards to meet operating budgets, capital improvement budgets, occupancy, home sales and rent collections goals. Cultivate an entrepreneur's “ownership” attitude among Community Managers to encourage their dedicated engagement. Regularly tour communities to confirm that community appearance is high and to build relationships with all on-site team members. Survey resident satisfaction and propose operating improvements to increase satisfaction and retention. Assist the Vice President, Property Performance in annual budgeting and business plans and special assignments.
Responsibilities
Community Manager Leadership
· Recruit, select, train and develop Community Managers so they can meet performance expectations with reduced support. By personal example and instruction, set high standards for financial discipline, customer service and team support, and efficient and effective work habits.
· Use operating data and monthly operating budgets to provide detailed, on-going feedback to Community Managers to achieve operating and financial objectives. Understand business issues at each community and the performance of all on-site staff well enough to coach Community Managers.
· Contribute to the development and delivery of training programs for on-site teams, with a focus on Rent Manager proficiency, customer service, sales support, and compliance.
· Review and approve Community Managers' selection of vendors and their contract terms, assuring the quality and timeliness of execution. Review vendors' compliance with Company insurance requirements.
· Using customized or industry-leading training programs, train all on-site team members in specific, technical operating procedures.
· Supervise Community Managers' move-out home inspections, renovations, marketing and move-ins, assuring timely turnovers and new tenants' lease documentation.
· Advise the Vice President, Property Performance on staffing levels and customized compensation structures and amounts.
· For vacant home sites, with the Vice President of Asset Maximization, (1) solicit local manufactured home dealers to place inventory units in a community; (2) specify homes for potential acquisition and re-sale. For community-owned MH, with the Community Manager, inspect homes and determine the renovation plan, and monitor the renovation.
Marketing and Sales Company Leadership
· Lead creating the Company's SOPs for POH leasing and sales. Gather best practices from colleagues, Company consultants and industry leaders to create SOPs and associated SaaS, IT and documentation.
· Supervise Community Managers' execution of the Company's marketing, sales and advertising efforts. With the Director, Home Sales and Leasing, contribute help develop and implement a program to convert home renters into home owners.
· With the Director of Sales and Marketing, train on-site teams in effective sales and customer support.
· Supervise Community Managers' execution of community owned home inspections, renovations and move-ins to assure timely turnovers and proper lease documentation.
· With Vice President, Property Performance and Vice President, Asset Maximization, set quarterly goals for community-owned home sales and vacant site fill.
Financial Management
· Lead monthly financial and operating review with each Community Manager. Teach Community Managers how to read income statements and balance sheets and write variance explanations.
· Annually, with each Community Manager and the Vice President, Asset Maximization and Controller, prepare the operating goals and operating and capital budget.
· Prepare quarterly discretionary bonus program for participating on-site staff.
Resident Service
· By personal example and setting standards, foster a culture of excellent customer service.
· Include in community visits, meeting residents to solicit their views on community life and on-site team performance. Help on-site team resolve any resident issues.
Vendor and Project Oversight
· Approve Community Managers' vendor selections, contract terms, and expenditures exceeding their authority.
· Monitor vendor performance, job costs, and change orders to ensure quality work and cost control.
· Ensure compliance with insurance and safety requirements for contractors and vendors.
Reporting
· The position reports to the Vice President, Property Performance.
· The position works closely with the Vice President, Asset Maximization.
· The position supervises five to 12 Community Managers, depending on workloads.
· The position is supported by the Company's Controller and other Regional Managers.
Advancement
· Increased responsibility for additional communities and/or communities with significant operational improvement opportunities.
· Promotion to Vice President, with appropriate increase in compensation, with success in the position and the growth of the Company's owned MH portfolio and site fill and/or expansion opportunities.
· Broadening exposure to other disciplines in the Company's operations.
Increasing representation of the Company at industry events.
Qualifications
· At least five years of supervising on-site teams in the MHC industry. Technical expertise in SaaS and other tools specific to the MHC industry is necessary.
· English-language fluency. Spanish-language competence is an advantage.
Passing standard criminal background checks.
Compensation
· Annual base salary from $90,000 up to $110,000 depending on the candidate's experience and capabilities. Annual discretionary cash bonus with a total annual target of $10,000.
· Paid time off in an amount at the discretion of the team member.
· Medical, dental, vision, long- and short-term disability and life insurance. 401(k) with matching up to 4% of employee deferral.
Miscellaneous
· The Company will provide reasonable accommodation to any employee with a disability who require accommodation to perform the essential functions of their job.
· The Company is an equal opportunity employer. All qualified applicants will receive consideration, and all employees are respected, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and any other characteristic protected by law.
· The position is exempt from overtime.
$90k-110k yearly 3d ago
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Remote Customer Service Rep BYOD - Starting Tuesday, February 17, 2026
Transworld Systems Inc. 4.3
Augusta, GA jobs
This is a Bring Your Own Device (BYOD) role. In order to be considered for this position you must maintain your own personal at home working equipment that meets the following system requirements: System Specs In order to "pass" system requirements, you will need to make sure the machine you are using follows this criteria:
* It is NOT a Mac
* It is NOT a Chromebook
* It is NOT a tablet or phone or iPad
* It does have the following:
* Connected to the ethernet as WiFi needs to be disabled. If you are NOT connected via an ethernet cable, SRW closes when detected WiFi is enabled so users needs to manually disconnect from WiFi
* Operating system: Windows 11
* Processor: i5 (or higher) or AMD Ryzen5 (or higher)
* RAM: Minimum of 8 GB
* Hard Drive available space: Minimum of 10 GB
* Upload speeds: minimum 20 mbps
* Download speeds: minimum 25 mpbs
* Anti-virus software loaded to the machine
* All Window's updates will need to be completed
* We do highly recommend using the following, however Bluetooth versions of these items are permissible:
* USB Wired Keyboard
* USB Wired Mouse
* USB Wired Webcam
* Wired Headset
* REQUIRED:
* 2 (Dual) working monitors
Please Note:
* After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview MUST be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
* After successful completion of the Verint interview, you will receive an email to complete a system validation to ensure your at home working equipment meets the system requirements outlined above. This validation MUST be completed for prompt consideration of employment applications.
Work Location: Remote, Work from Home
Compensation: $15.00/hour
Paid Training Start Date: Tuesday, February 17, 2026
Training Hours: Monday thru Friday: 8am - 5pm EST
Hours of Operation (following training): Monday thru Friday: 10am - 9pm EST and Saturday: 7am - 5pm EST
* Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
In This Role, You Will:
* Assist customers with their accounts
* Ensure all account information is accurately documented in client's system
* Provide detailed explanations of account status and inquiries to customers
* Assist customers with delinquent accounts based on various state guidelines
* Adhere to State and Federal regulations pertaining to your job duties
* Maintain an average Inbound Handle Time
* Achieve Quality Assurance goals
* Adhere to Production measures (time spent on calls, schedule adherence, etc)
Qualifications
Ideal Candidate Qualifications:
* Prior call center experience is REQUIRED.
* Excellent written and verbal communication skills are needed.
* Experience navigating multiple systems/screens while speaking with customers.
* Active listening to understand the customers' needs.
* Great problem-solving skills.
* Must be proficient with Microsoft applications.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
$15 hourly 5d ago
Route Sales Representative Hybrid
Peet's Coffee 4.4
Macon, GA jobs
Reporting to the Regional Manager, the Route Sales Representative (RSR) Hybrid is responsible for serving all grocery customers within a specific route in a specific market by delivering fresh Peet's products. Additionally, the RSR will build and maintain relationships with store management to increase Peet's visibility within accounts.
This position is open in Macon, GA
ESSENTIAL RESPONSIBILITIES:
Forecasting and ordering a weekly order
Merchandising store displays to ensure proper inventory, pricing, and date code rotation
Complying with customers' scheduled receiving hours and policies
Position involves early morning working hours and extensive driving time
Building in-store displays
Managing point-of-sale inventory
Solicitation of new accounts fitting approved Peet's profile
Selling special programs to store owners and managers
Keeping all company-supplied equipment clean and serviced, including Peet's van, warehouse, and POS
Completing all required reports and paperwork
What You Will Do
Forecasting and ordering a weekly order
Merchandising store displays to ensure proper inventory, pricing, and date code rotation
Complying with customers' scheduled receiving hours and policies
Position involves early morning working hours and extensive driving time
Building in-store displays
Managing point-of-sale inventory
Solicitation of new accounts fitting approved Peet's profile
Selling special programs to store owners and managers
Keeping all company-supplied equipment clean and serviced, including Peet's van, warehouse, and POS
Completing all required reports and paperwork
Who You Are
Prior DSD/ truck to store sales experience
Good verbal communication skills
Clean DMV record and insurability
Ability to work independently in various setting
Ability to lift, bend and squat consistently throughout the day
Peet's is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit our website.
We look forward to hearing from you!
IHG is seeking an experienced CIAM (Customer Identity & Access Management) Technical Advisor to play a key role in securing guest identity and preventing fraud within the CIAM landscape. This role focuses on advising strategy, security, and implementation of CIAM solutions, ensuring compliance with industry standards, and enhancing fraud detection and prevention capabilities. The ideal candidate will have expertise in SAP CDC (Gigya), modern authentication protocols, fraud management such as Forter, and risk-based authentication.
**Your Day to Day:**
+ Collaborate with cross-functional teams (security, architecture, engineering, fraud, compliance) to develop CIAM roadmaps and deliver secure, scalable identity solutions.
+ Provide technical advisory and hands-on implementation for CIAM strategy, fraud prevention, and risk-based authentication.
+ Work across multiple business and technical partner relationships to implement security best practices, industry regulations (GDPR, CCPA), and business objectives.
+ Design, architect and implement the modernization of access management for our guests, partners, and API solutions, with particular focus on user experience.
+ Drive the adoption of modern authentication mechanisms (OAuth 2.0, OpenID Connect, FIDO2, WebAuthn) to improve security and user experience.
+ Develop custom scripts and integration connectors to support identity workflows and data synchronization between CIAM platforms and downstream applications.
+ Design, architect and implement anti-fraud technologies across multiple areas including credit card and account registration.
+ Work to improve the resiliency and scalability of our platform ecosystem with support partners.
+ Support Decentralized Identity (DID) and self-sovereign identity initiatives for improved user control and compliance.
**What We Need From You:**
+ 8+ years in IAM, CIAM, or security roles with a focus on fraud prevention.
+ Deep knowledge of OAuth, OIDC, SAML, and identity-proofing mechanisms.
+ Experience with SAP CDC (Gigya) is preferred, CIAM platforms like Okta, Ping, Auth0, or ForgeRock are considered.
+ Strong background in fraud detection, bot mitigation, and risk-based authentication.
+ Understanding of cryptographic principles, token security, and identity governance frameworks.
+ Demonstrated ability to align CIAM security with business needs and compliance requirements.
**Location** - Atlanta GA (Hybrid - 3 days a week in office)
The salary range for this role is $58,834 to $150,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee.
\#LI-CL1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$58.8k-150k yearly 60d+ ago
Senior Operations Manager - Customer Service/Call center
Transworld Systems Inc. 4.3
Atlanta, GA jobs
Salary - 72k-75k annually Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.
Why should you consider TSI (part of TSI family of companies)?
* Work from home
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Lead strategic client relationship management efforts to deepen partnerships, identify growth opportunities, and support the expansion of differentiated, strategic client offerings.
* Lead teams of managers, supervisors and agents.
* • Create and implement strategy to ensure performance objectives are met.
* Organize, direct, and monitor daily activities of agents and supervisors
* Monitor and review individual and team performance.
* Monitor calls to observe individual demeanor, technical accuracy, and conformity to company and client policy and procedure; provide feedback as required
* Monitor and analyze productivity of agents; generate reports based on analysis.
* Field questions from team and client contacts; recommend corrective services to address customer complaints.
* Provide coaching and development feedback and provide leadership to all staff.
* Ensure all client compliance requirements are met.
* Monitor and ensure compliance with attendance, dress code, and all company policies.
* Maintain contact with client as determined by management.
* Monitor email and voice mail to ensure all communications are up to date and accurate.
* Ensure all payroll deadlines are met.
* Ensure daily and monthly performance results are tracked by agent and team.
* Conduct monthly/annual performance reviews with direct reports
* Administer performance improvement plans and disciplinary warnings as needed.
* Train, motivate, develop and reward agents.
* Responds to and works to resolve agent concerns in a timely manner
* Prepare reports as needed.
* Perform other duties as assigned by Director or VP.
* Possess working knowledge of utility industry regulated market credit/collections practices
Qualifications
* • Must meet background and drug screen requirements as outlined by the project/client
* Minimum of 4 years of management experience in operations, customer service and business administration in a call center setting
* Minimum of 2 years' experience providing leadership and development to team leads/supervisors centered on coaching and developing representatives
* Availability to work from am-pm weekdays, and weekend hours when necessary
* Thorough knowledge of Avaya
* Proficient with Microsoft Excel and Word
* Experience calculating figures and amounts
* Experience analyzing statistical requirements
* Ability to coordinate multiple tasks simultaneously
* Understand and respond to diverse population
* Manage by Walking Around (MBWA)
* Previous experience in putting together QBR's (Quarterly Business Reviews) for assigned program
* Bachelor's degree from an accredited college or university required with major course work in business administration, marketing, or a similar field
* Equivalent work experience in a similar position may be substituted for educational requirements
Physical requirements:
* Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
* Frequently required to sit, stand, walk, talk, hear, bend and reach
* Ability to reach with hands and arms
* Occasionally lift and/or move up to 30lbs
Work conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
$96k-136k yearly est. 11d ago
VP, Capital Markets
IHG 2.8
Atlanta, GA jobs
The Vice President, Capital Markets will be responsible for developing and nurturing a long-term strategy for the debt capital markets community; serving as IHG's regional expert on debt financing for the hotel industry; and structuring and negotiating key debt-oriented deals, all with the goal of enhancing IHGs growth in the Americas.
**Your Day-to-Day**
+ Develop and enhance IHG's relationships with traditional lenders (including national, regional and local banks) and other debt providers in the industry (private equity, credit funds, insurance, etc.).
+ Partner with Development Marketing to develop a bespoke marketing and outreach strategy to educate the lender community on the "IHG story" and value-proposition.
+ Act as IHG's regional expert on financing options for new build projects (including such programs as SBA, EB-5, CPACE etc.) and take-out financings (insurance, CMBS, etc.).
+ Develop and enhance IHG's relationships with key influencers in the community (i.e. advisors, mortgage brokers)
+ Partner with IHG's Americas Development team and the Capital Investments & Transactions team as needed to help owners of managed or franchised projects obtain financing. As required for specific situations, may act as a subject matter expert resource, an advisor or the lead negotiator. Work with the Transactions & Asset Management team to provide assistance to owners and franchisees in the restructuring of existing debt.
+ Meet with IHG owners and franchisees on a regular basis to understand who they have worked with to finance their hotel projects and the key terms of such financing. Build and maintain institutional knowledge to track all relevant financing.
+ Proactively interact with and educate IHG's owners, franchisees and colleagues about hotel financing. Interaction will include one-on-one meetings with owners and franchisees, leading webcasts and conference calls, and being IHG's lead financing spokesperson at industry events
**What we need from you**
+ Bachelor's or Master's degree in business, Finance, Real Estate or related disciplines; MBA or related advanced degree a plus.
+ 15+ years of progressive work-related experience in hotel development, lending, acquisitions, and complex real estate deal structuring. Experience and exposure to complex negotiations, portfolio transactions, accounting principles, and legal contracts are essential.
+ Technical Skills and Knowledge
+ Demonstrated ability to establish and maintain productive relationships with important external stakeholders - including investors/owners, members of the financial community, and influential brokers and advisors.
+ Extremely strong verbal and written skills for the purpose of establishing rapport and influence with external and internal stakeholders to drive long-term, sustainable relationships, as well as ability to negotiate deals and legal contract terms for high profile projects.
+ Demonstrated project management and negotiation experience in organizing and executing large-scale projects from conception through implementation, including the ability to plan, delegate and manage complex financing processes within deadlines and budgets.
+ Demonstrated knowledge and experience in the hospitality industry with investment strategy and execution (debt and equity); asset/portfolio management strategy and implementation; and acquisitions and development.
**Location** -Atlanta, GA or NYC, preferred. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
**The salary range for this role is $223,700 to $350,000** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
**\#LI-PF1**
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$223.7k-350k yearly 60d+ ago
Zendesk Engineer
Dutch Bros. Coffee 3.8
Atlanta, GA jobs
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. We are looking for a highly skilled, proactive, hands-on Zendesk Engineer to manage the full Zendesk product lifecycle, from roadmap definition to hands-on configuration, while driving automation, AI capabilities, and workflow improvements. The Zendesk Engineer will collaborate with stakeholders across multiple business units to gather requirements, implement best practices, and deliver integrations that align with operational and business objectives. This is a highly technical, analytical, and business-focused individual contributor role requiring deep platform expertise and strong cross-functional communication skills.
Job Qualifications:
* 4+ years of experience in product management, platform ownership, or administration of enterprise SaaS platforms, with at least 3 years dedicated to Zendesk administration and optimization.
* Proven track record of managing product roadmaps, gathering requirements, and delivering platform enhancements in complex enterprise environments.
* Strong understanding of ITSM processes, internal technology service delivery, and operational support models.
* Experience with vendor engagement and partnership for platform enhancements, support escalations, and roadmap planning.
* Familiarity with automation, AI-enabled routing, bots, and workflow design within Zendesk or similar platforms.
* Zendesk Administrator or Advanced Administrator certification preferred.
* Experience designing and deploying AI-driven workflows, bots, and self-service tools to reduce resolution time and improve user experience.
* Ability to translate platform data into actionable insights, build custom reports/dashboards, and measure platform performance against KPIs.
* Familiarity with integrating Zendesk to enterprise systems via native connectors, middleware, or APIs.
Location Requirement:
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Relocation assistance is available for eligible candidates.
Work Sponsorship:
This position does not offer visa sponsorship at this time.
Key Result Areas (KRAs):
* Develop and maintain the Zendesk roadmap, ensuring alignment with Technology and operational goals, and communicating updates to stakeholders.
* Manage configurations, workflows, triggers, automations, AI routing, and knowledge base content to maximize platform performance.
* Build and maintain dashboards and reports to measure KPIs, identify trends, and support data-driven decision-making.
* Design, implement, and refine automation and AI solutions to streamline ticket handling, improve self-service adoption, and reduce resolution times.
* Support and enhance integrations with enterprise systems, ensuring seamless data flow and scalability for future needs.
* Partner with Technology, operations, and other business units to gather requirements, design solutions, and ensure adoption of platform enhancements.
* Lead initiatives such as instance consolidation, omnichannel rollout, or ticket form redesign, delivering projects on time and within scope.
* Must be able to collaborate in-person with occasional impromptu in-person meetings
Skills:
* Ability to deliver best in class service excellence through proactive resolution, and user focused platform design
* Skilled in aligning platform capabilities to organizational objectives, improving efficiency, and enabling operational excellence
* Excellent ability to engage stakeholders across multiple business units, gather requirements, and present solutions clearly to both technical and non-technical audiences
* Backlog Management
* Effective Prioritization
* Delivery Using
Physical Requirements:
* In-Office Environment:Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
* Must be able to collaborate in-person with occasional impromptu in-person meetings
* Office Conditions:Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
* Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
* Hearing Requirements:Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
* Reading and Writing Proficiency:Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
* Vision Requirements:Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
* Technology Proficiency:Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
* Effective Communication:Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.
Compensation:
DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
$67k-91k yearly est. Auto-Apply 7d ago
Director Brand PR Americas
IHG 2.8
Atlanta, GA jobs
The Director of AMER Brand PR will lead the strategy and delivery of the PR function across all brands. This role requires developing and executing comprehensive public relations campaigns that enhance brand visibility and reputation in the Americas region. The director will collaborate closely with marketing, communications, and executive teams to ensure consistent messaging and alignment with business objectives. Additionally, they will manage media relations, crisis communications, and influencer partnerships to drive positive brand engagement. Strong leadership and strategic thinking skills are essential to inspire and guide the PR team toward achieving measurable results.
**Your day to day**
+ A strong people leader with a strategic creative and enterprise mindset to Lead AMER PR strategy, team and plan - delivering top tier results in the AMER region in pursuit of making IHG a Beloved household name
+ Work as part of Global PR leadership team to influence wider global PR Masterbrand strategy
+ Lead AMER: Lead and deliver Halo brand and partnership PR campaigns in AMER, our always-on PR and Influencer strategy + agency strategy to ensure IHG and our priority brands are consistently in top tier outlets
+ Focus on culture jacking opportunities that create PR that wins the hearts and minds of consumers, and set our brands apart from the competition with a focus on enabling global delivery and owner ROI globally
+ A deep understanding of PR landscape and strong agency management capabilities and experience of managing an agency network to ensure alignment, high impact, consistency, efficiency, effectiveness and value for money.
+ Ability to effectively influence leaders to shape strategy and to lead, engage and motivate a team
+ Effective reporting, performance data and analytics to measure PR ROI
+ Highly creative, connected to popular culture.
**What we need from you**
+ Degree level - preferably in a relevant field of work or an equivalent combination of education and work-related experience.
+ Ability to deliver in a complex, international, matrixed and sometimes ambiguous environment.
+ Ability to keep calm under pressure, drive change, and create advocacy with stakeholders and be comfortable working with, advising (and even coaching) senior executives.
+ Ability to stay on course delivering a medium-term plan while tackling immediate day-to-day challenges.
+ Strong project management skills with the ability to plan work logically, to set and meet deadlines.
+ Proven ability to lead a small team.
+ Min 6 years work related experience with demonstrated proficiency in multiple disciplines
+ Knowledge of the global media landscape and ability to build relationships with key media stakeholders.
Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $140,000.00 to $165,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$140k-165k yearly 3d ago
Field Service Specialist I
Copeland 3.9
Atlanta, GA jobs
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**No calls or agency requests please.**
**Job Description**
The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST I, YOU WILL:** ** **
+ Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
+ Terminate low-voltage control wiring and verify I/O connections.
+ Load and adjust control programs with support from higher-level specialists.
+ Provide basic troubleshooting support to ensure systems are operational and free of defects.
+ Review and interpret store prints and wiring diagrams with assistance.
+ Support new store commissioning and remodel commissioning activities and associated documentation.
+ Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
+ Provide basic training to contractors and site personnel on Copeland hardware/software.
**REQUIRED EDUCATION, EXPERIENCE & SKILLS** **:**
+ 1-3 years of experience in refrigeration, HVAC, or controls systems.
+ Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
+ Basic understanding of refrigeration systems, control logic, and building automation.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
+ Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement: **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions: **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$70k-85k yearly 60d+ ago
Manager, Sales Regional Accounts Team
Hilton 4.5
Jackson, MS jobs
based in Texas or Florida\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Sales Account Manager, you will provide a differentiated sales experience representing Hilton's diverse portfolio of brands, motivated to grow market share\. On the Hilton Worldwide Sales Regional Accounts Team reporting to the Executive Director, you will manage an account roster to deliver Hilton's Customer Promise while driving performance\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your** **day\-to\-day** **will be like:**
+ This is a remote based position in Texas or Florida\.You willoversee the account management and account development for a roster of \(125 \) group sales accounts\. The roster of accounts is located in TX and FL, and other nearby states to include AR, LA, MS, and OK \(subject to change\)\. This roster includes established accounts and new accounts that have been qualified by the Business Development Team\.
+ You willhandle group leads of all sizes for our US\-based Hotels for our entire portfolio of Hilton brands and will have partners that specialize in international group leads and luxury group leads\.
+ Build strategic account plans and action steps to improve your market\.
+ Support Hilton's account governance protocols and utilize Hilton's value selling approach\.
+ You willreport to the Executive Director, Business Development and Regional Accounts Team\.
**How** **you will** **collaborate with others:**
+ Clients -you willprovide a differentiated sales experience and custom solutions to influence a positive buying experience\.
+ Hotels -You willsupport and collaborate with our hotel partners and brands\.
+ Colleagues \-you willbe dedicated to a "One\-Team" commercial culture while living the Hilton values\.
+ Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, manage conflict resolution, and implement solutions\.
**What deliverables** **you will** **take ownership of:**
+ Ensure revenue targets are achieved while supporting our customers and hotels in the sales process\.
+ Responsible for sales calls and site visits, industry visibility and education, and engagement in Hilton events\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Must be based in Texas or Florida
+ Five \(5\) years of professional experience
+ Three \(3\) years of hotel group sales/operations experience in a full\-service hotel of 500 rooms OR three \(3\) years of above property group sales experience OR three years \(3\) years of sourcing/operating for customer events of 500 people
+ In\-depth knowledge of the hospitality industry
+ Travel \- 35% of the time
**It would be useful if you have:**
+ Previous national sales experience
+ Experience using Salesforce
+ BA/BS Bachelor's Degree
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Manager, Sales Regional Accounts Team_
**Location:** _null_
**Requisition ID:** _COR015JM_
**EOE/AA/Disabled/Veterans**
$85k-130k yearly 2d ago
Computer Operations Specialist
Georgia Lottery Corporation 4.3
Atlanta, GA jobs
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Who We Are:Georgia Lottery is a recognized leader and innovator in the lottery industry and we significantly change the lives of our customers through prize payouts. We also provide educational opportunities for Hope Scholarship recipients, Pre-Kindergarten programs and technical upgrades for classrooms. Job Summary:The Computer Operator is responsible for performing a variety of computer operations tasks, including monitoring, maintaining, and operating computer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator. Essential Duties and Responsibilities:The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Note: This is a night shift position (6:30 pm - 6:30 am). Flexibility and a willingness to adjust workdays or hours, as needed, to ensure 24/7 staffing coverage is required. Weekends and holidays are required.
Operate the Georgia Lottery Corporation's (GLC) host and network systems efficiently and effectively.
Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools.
Contribute to team goals by demonstrating initiative, reliability, and effective communication.
Monitor the GLC network and related services to ensure optimal performance and system availability.
Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner.
Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads.
Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities.
Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution.
Participate in testing and implementation of system, network, or software upgrades and modifications.
Perform preventive maintenance on peripheral devices and other related equipment as required.
Safely lift and carry up to 25 pounds of supplies or materials as needed.
Knowledge and Skill Requirements:
Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered.
One (1) to three (3) years of experience in computer operations, data center support, or systems monitoring.
Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365.
Ability to follow detailed procedures accurately and work independently with minimal supervision.
Strong analytical, problem-solving, and communication skills.
Ability to work various night shifts, including weekends and holidays.
Preferred Qualifications
Experience with ICS processing or lottery gaming system operations.
Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting.
Experience working in a 24/7 data center or operations environment.
Demonstrated ability to collaborate effectively with technical teams and management.
Benefits: Family friendly atmosphere Fun environment Competitive pay Excellent benefits package Business casual workplace 401k with company contribution Compensation: $45,000.00 - $60,000.00 per year
Our motto is For the Students! Come join our dynamic team at the Georgia Lottery Corporation.
The Georgia Lottery was created by the people of Georgia in 1992 to enhance educational funding in the State. With net sales exceeding $70 billion since its inception, Georgia Lottery proceeds have allowed more than 1.8 million students to attend colleges through Georgia's HOPE scholarship program and more than 1.6 million four-year-olds have attended Georgia's Prekindergarten Program. Currently, the Georgia Lottery offers exciting scratcher and draw games as well as online DIGGI games.
At the Georgia Lottery, we are always looking for team members who exhibit our values of Integrity, Quality, Teamwork, Innovation, Customer Centric, Results and Fun! We offer exciting opportunities, great work life balance and a mission that impacts so many students in Georgia.
$45k-60k yearly Auto-Apply 60d+ ago
Vice President of Business Development
Arrivia 4.7
Atlanta, GA jobs
Are you a strategic leader with the strategic vision to open doors and the relentless drive to close them? arrivia is the world's leading stand-alone travel loyalty provider. We don't just offer rewards; we power the travel engines for the world's most sophisticated brands, from global cruise lines to premier financial institutions. We are seeking a Vice President of Business Development who is at the peak of their career and looking for a platform that matches their ambition.
The Role: Strategic Originator & Closer
As VP of Business Development, you are the face of arrivia to the market. This is a senior, externally facing role designed for a "hunter" who thrives on relationship led growth and high stakes deal making. You will be the primary architect of high value, scalable partnerships.
Your Core Impact Areas
* Identify, evaluate, and negotiate new partnerships across retail, travel, entertainment, tourism, and lifestyle sectors.
* Lead end-to-end deal execution from initial prospecting and due diligence to complex negotiation, contracting, onboarding, and activation.
* Act as a senior ambassador by cultivating deep-rooted relationships with C-suite decision-makers to ensure long-term partnerships.
* Represent the brand at industry conferences and executive forums to strengthen visibility and generate "white-space" opportunities.
* Articulate the value of travel and loyalty solutions within complex partner ecosystems to drive ROI and member engagement.
* Drive pipeline integrity using HubSpot to manage a transparent, high-velocity sales cycle and analyze performance metrics.
* Develop creative partnership concepts and differentiated value propositions that set arrivia apart in the market.
The Ideal Profile
* The Network: You have 10+ years of high-level business development experience in the travel, cruise, or loyalty space. Experience with financial institutions and employee benefits companies is highly desirable.
* Business Acumen: You possess strong financial acumen with experience managing partnership P&L and performance metrics. You can think strategically while executing tactically.
* The Drive: You are self-motivated, results-oriented, and thrive in a fast-paced environment where your compensation is a direct reflection of your impact.
* The Methodology: You are a fan of process, CRM discipline, and meticulous follow-up.
Qualifications
* Experience: 10+ years in BD/Sales, specifically within hospitality, travel, loyalty, or high-volume retail.
* Proven Track Record: A documented "win-loss" record of successfully acquiring and managing high-value partnerships.
* Tech Savvy: Advanced proficiency in HubSpot (or similar CRM) for performance tracking and pipeline analysis.
* Education: Bachelor's degree in Business or related field; MBA is a plus.
* Presence: Exceptional communication, presentation, and negotiation skills required to influence stakeholders at the highest levels.
Why arrivia?
We offer the agility of a growth-stage company with the footprint of a global leader. Here, you will have the autonomy to build your segment, the support of a world-class executive team, and a high-stakes incentive plan.
Benefits & Perks
* Medical, dental, and vision insurance plans
* 401k retirement plan
* Unlimited PTO
* Exclusive Travel Perks: Access to industry-leading rates and deep discounts on personal vacations, cruises, and resorts.
* Incentive-Driven Pay: Competitive base salary plus a high-stakes incentive plan designed for top-tier closers.
* Remote position
The adventure is only beginning. Are you ready to lead the charge?
$137k-205k yearly est. Auto-Apply 9d ago
Director, Finance - Compliance and Performance
IHG 2.8
Atlanta, GA jobs
A key focus is on implementing the enhanced Financial Due Diligence (FinDD) framework for new deals, ownership transfers, and conversions, ensuring robust audit trails and timely approvals. The Director leads and coordinates complex owner debt collection work outs, negotiating payment plans and facilitating dispute resolution for high-stakes owner relationships. The role also drives change management initiatives, develops communications and enablement materials for complex owners, and collaborates with cross-functional teams to ensure seamless rollout of compliance and FinDD processes. Regular monitoring and reporting of bad debt trends, compliance lever effectiveness, and FinDD outcomes to governance bodies are essential to support strategic decision-making and protect system size and profitability.
**Your day to day**
+ Lead the activation and governance of financial compliance levers (e.g., ACH requirement, dimming hotel visibility, suspension from Revenue Management/Commercial Services, Ignite/Boost programs) to incentivize timely fee payment and reduce bad debt provision.
+ Oversee the Franchise Compliance Committee (FCC) process for hotels in financial default, including documentation, notification letters, cure periods, and escalation to End Sell Voting Committee where applicable.
+ Manage and own ongoing enhancements of the enhanced Financial Due Diligence (FinDD) framework for new deals, ownership transfers, relicensing, and conversions, ensuring timely approvals and audit trail documentation.
+ Coordinate with Legal to ensure compliance levers and FinDD processes align with contractual obligations and mitigate legal risk.
+ Develop and deliver change management plans, owner communications, FAQs, and enablement materials to support rollout of compliance and FinDD initiatives.
+ Monitor and report on bad debt trends, FinDD outcomes, and effectiveness of compliance levers to SRMEC and other governance bodies.
+ Lead and coordinate complex owner debt collection work outs, including negotiating payment plans, facilitating dispute resolution, and ensuring timely recovery of outstanding balances from franchisees and hotel owners. Oversee the documentation and execution of work out strategies in alignment with compliance levers and governance protocols.
+ Serve as a strategic finance partner to Operations, Legal, Development, and other stakeholders across the US and Canada Franchise estate, supporting compliance and financial controls, and providing financial insights and recommendations to drive operational excellence and maximize shareholder value
+ Strengthen owner engagement and promote responsible ownership by leveraging the full scope of collaboration with owners, developers, and operators-strategically exchanging commercial concessions for operational improvements, including Property Improvement Plans (PIPs), Guest Relations (GR), Quality metrics, and IHG One Rewards.
+ Support project discovery, feasibility, approval, and implementation to boost IHG efficiency-reducing costs and increasing revenue-by serving as the lead regional finance partner for franchise-impacting initiatives like Easypay, AI/BOT automation, and AR process improvements
+ Review and manage Fin Ops approval for franchise proformas for deals that require additional pro forma review given IHG investments including but not limited to Key Money and discount points to be offered.
+ Serve as the primary regional FBP stakeholder with Global Financial Reporting (GFR) for policies/methodologies and account risk group assignments that impact bad debt provision and such as ECL overlays and rate distributions.
**What we need from you**
+ Bachelor's or Master's Degree in Business, Finance, or a relevant field of work, or an equivalent combination of education and work-related experience.
+ 10+ years progressive work related experience in multiple areas of financial and/or business analysis, or financial compliance related area, with 5 to 7 years managing teams and/or significant complex projects
+ Demonstrated ability to assess and understand a variety of internal and external economic and financial issues which impact the business, to analyze data and forecast future business trends, and to develop effective financial plans based on businesses assessments
+ Demonstrated experience in leading and developing people.
+ Strong communication skills, both verbal and written to address all levels within the organization and ability to gain consensus
+ Demonstrated experience with PeopleSoft, OAC or similar financial software for the purpose of financial reporting, analysis and presentation.
+ CPA or MBA preferred
+ Demonstrated knowledge of finance, budgeting, industry financial and commercial acumen
+ Demonstrated ability to scope a project and develop a plan of action, ability to influence others, present convincing arguments and deal with conflicting viewpoints.
T **ravel -**
**Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.**
**The salary range for this role is $139,000 to $170,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.**
\#LI-SM1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$52k-81k yearly est. 60d+ ago
Senior Team Lead Cargowise One Technical Specialist
JAS 4.1
Atlanta, GA jobs
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Cargowise One Technical Specialist is part of a team responsible for building and optimizing solutions in our global Cargowise One platform.Company Overview
We are a leading multinational freight forwarder and logistics provider, committed to providing top-tier logistics and supply chain solutions to our clients. With a global presence and a reputation for excellence, we pride ourselves on our innovative approach and dedication to customer satisfaction.
The position will be located at our Global Headquarters in Atlanta, GA, USA, working in a hybrid on-site/remote work environment.
Job Overview
We are seeking a highly skilled and experienced Cargowise One Technical Specialist to join our dynamic team. The ideal candidate will have extensive experience in all aspects of Cargowise One configuration and usage including Workflows, eAdapter Integrations, System Registry, Document Customization and Report Customization within the Cargowise One application and be able to apply them to business processes across multiple modes of transportation.
This role requires a deep understanding of the logistics and freight forwarding industry, with a proven track record of working for a multinational freight forwarder along with proven ability to lead and manage a remote team.
In addition the successful candidate will lead a global team of geographically dispersed Cargowise specialists handling all aspects of Cargowise configuration and support.
The role will be responsible for continual improvement of our Cargowise One environment (utilized for over 100 operating and management companies with both operational and accounting modules) and designing optimized solutions for new lines of business as they arise.
Key Responsibilities
Manage a global team of Cargowise One specialists defining processes and SOPs covering all aspects of Cargowise One configuration and support.
Develop, customize, and optimize Workflows within the Cargowise One application to improve operational and system efficiency.
Design, test and implement Workflow changes in line with JAS standard integration protocols.
Review and streamline current customized Documents to remove duplication and standardize user offerings to meet current business needs.
Design and implement document customization solutions to meet business requirements and enhance user experience.
Review and streamline current customized reporting offerings to remove duplication, and align data definitions in line with JAS standard data definitions
Create and modify custom reports within the Cargowise One platform to provide valuable insights and support decision-making processes.
Collaborate with cross-functional teams, both internal and external to IT, to understand business needs and translate them into technical solutions within the Cargowise One environment.
Provide training and support to end-users to ensure effective utilization of the Cargowise One application.
Troubleshoot and resolve issues related to workflows, documents, and reports within the Cargowise One application.
Review Wisetech Update Notes for new and improved features and functionality. Develop plans for testing and implementing desired features and functionality.
Develop new processes and workflows in support of new products and lines of business
Assist in incorporating acquired companies into existing JAS processes and workflows.
Qualifications and Experience
Bachelor's degree in Computer Science, Information Technology, Logistics, or a related field.
Minimum of 5 years of experience working with the Cargowise One application, with expertise in Workflow, eAdapter Integrations, Document Customization, and Reports Customization.
Strong Knowledge of the Cargowise One database structures and relationships
SQL
Cargowise One Certifications to Professional Level
Proven experience working for a multinational freight forwarder.
Strong understanding of logistics and supply chain processes and best practices.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
High level of attention to detail and commitment to delivering high-quality solutions.
Multi-lingual a plus.
Experience with Middleware platforms a plus
Experience working on Mergers and Acquisitions a plus
Why Join Us?
Be part of a leading multinational freight forwarder with a reputation for excellence.
Work in a dynamic and innovative environment where your contributions make a significant impact.
Collaborate with a team of dedicated and talented professionals.
If you are a passionate and experienced Cargowise One Technical Specialist looking to take your career to the next level, we would love to hear from you. Apply now and join our team!
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
$100k-126k yearly est. Auto-Apply 60d+ ago
Area Director of Marketing - Remote/ Atlanta Based
Graduate Hotels 4.1
Savannah, GA jobs
Schulte Hospitality Group is seeking a dynamic and results-driven Area Director of Marketing to lead strategic marketing efforts for a portfolio of independent hotels. This remote role preferably located in the southeast is responsible for crafting and executing integrated marketing strategies that drive brand visibility, direct bookings, market share growth, and owner value.
As the primary marketing leader for this multi-property cluster, the Area Director will serve as both a strategic architect and hands-on executor-leveraging marketing platforms, local market insights, and cross-functional collaboration to activate high-impact marketing initiatives. This individual will partner closely with property GMs, revenue and sales leaders, and agency partners to deliver performance-driven, brand-aligned marketing that resonates locally and scales across the region.
Key Responsibilities
Marketing Strategy & Execution: Develop and lead integrated marketing plans for each property, ensuring alignment with brand standards, commercial objectives, and local market dynamics.
Brand Stewardship & Content Leadership: Oversee consistent brand storytelling across all touchpoints, including hotel websites, digital channels, social media, PR, and guest experience initiatives.
Digital & Performance Marketing: Guide the execution of paid media, SEO, CRM, and conversion strategies in partnership with digital agencies and internal teams to maximize direct channel contribution.
Photography & Visual Storytelling: Plan and supervise architectural, lifestyle, and experiential photo/video shoots that meet Schulte guidelines and enhance merchandising and engagement.
PR, Social & Influencer Engagement: Collaborate with PR and social teams to generate earned media, drive awareness, and foster community and guest engagement through compelling content.
Promotions & On-Property Activations: Develop and execute seasonal packages, events, and locally resonant activations that generate buzz and support revenue objectives.
Multi-Revenue Center Marketing: Develop and implement strategic and tactical marketing plans for all key revenue centers at each property-including dining and F&B outlets, spa, golf, weddings, and group meetings-to drive incremental revenue, elevate brand experience, and support overall commercial goals.
Community Partnerships: Develop relationships with local organizations, cultural partners, and CVBs to enhance community engagement and drive destination demand.
Reputation & Crisis Management: Oversee online reputation and provide communication guidance during issues or crises to protect brand equity.
Ownership Reporting: Prepare monthly updates and quarterly marketing performance reviews with ROI analyses for ownership and corporate leadership.
Trendspotting: Continuously evaluate hospitality, travel, and digital marketing trends to identify innovative opportunities for the portfolio.
Signature Experiences: Concept and execute marquee and on-brand events or partnerships that position the hotels as cultural anchors in the community.
Cross-Functional Collaboration: Work with property GMs, sales and revenue leaders, and operations teams to ensure marketing initiatives support broader commercial strategies.
Vendor & Agency Oversight: Manage external agency partners and vendors to ensure creativity, accountability, and ROI across marketing programs.
Performance Measurement: Monitor marketing KPIs and analytics dashboards to evaluate impact, optimize spend, and inform continuous improvement.
Marketing Resource Management: Oversee budget allocations and cost-sharing across properties using a blended model based on both fixed and variable room count considerations.
Qualifications & Competencies
Bachelor's degree in Marketing, Communications, Hospitality, or a related field; MBA or advanced degree preferred.
8-10 years of progressive marketing experience in hospitality, with at least 3-5 years in a regional or multi-property leadership role.
Experience working with independent hotel marketing and technology platforms, tools, and systems (e.g., PMS, CRM, etc.).
Proven ability to develop and execute marketing strategies that drive measurable business outcomes.
Strong knowledge of digital marketing, CRM, content development, social media, and public relations.
Exceptional collaboration and communication skills; able to influence across a matrixed organization and partner with both corporate and property-level stakeholders.
Data-driven mindset with the ability to analyze performance metrics and translate insights into action.
Creative thinker with a passion for storytelling, brand building, and hospitality.
Ability to travel to and meet on-property as needed.
Why Join Schulte Hospitality Group?
At Schulte, we empower innovative marketers to lead with purpose and impact. As Area Director of Marketing for the hotels, you'll have the opportunity to shape the narrative of four dynamic properties, connect brand vision with local culture, and drive commercial performance through best-in-class marketing execution.
$50k-83k yearly est. 2d ago
OEM Sales Manager
Copeland 3.9
Jackson, MS jobs
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Job Description**
The OEM Sales Manager is a key member of the Commercial Cold Chain Sales team. In this role, you will develop, collaborate, and complete sales strategies across multiple channels in collaboration with our End User and Aftermarket Sales Teams. The OEM Sales Manager's primary role within Copeland Cold Chain is to deliver sales growth through leadership and the execution of a strategic sales plan. You will direct the work and strategy for several Account Executives who lead the sales effort for the Copeland Cold Chain to several OEM customers. The ideal candidate will manage communications both internally and externally to ensure alignment.
**As an OEM Sales Manager you will:**
+ Drive year over year sales territory growth.
+ Develop and drive strategies for refrigeration customers to lower GWP refrigerants (CO2, R290, A2L) solutions
+ Define, build and nurture relationships with key decision makers at all customers in the territory
+ Identify and define customer growth strategies then design and drive account-specific strategies to align with customer needs.
+ Own complete accountability for delivering and maintaining territory sales and account business plans
+ Drive recognition and closure of opportunities for cross-business products (compression, controls, enterprise services) to increase recurring revenue
+ Monthly participation in forecast process and updating
+ Monthly participation in our business opportunity management/pipeline process
+ Develop key relationships with Customer Engineering, Marketing, Supply Chain, etc. Manage customer profile, contacts, and opportunity funnel within Salesforce CRM platform
**Required** **Educatio** **n, Experience, & Skills** **:**
+ Bachelor's degree in a business related or technical field
+ Proven Sales Record
+ Minimum of ten years advancement in selling and management
+ Proven experience in managing from classic sales to consultative solutions selling.
+ Proven experience in sales team development and organizational change.
+ Strong communication skills and the ability to connect with both lower-level technical decision makers and executive level financial decision makers.
+ Proficiency in MS Word, Excel and PowerPoint is required
+ Legal authorization to work in the United States - Sponsorship will not be provided for this position.
**Preferred Education, Experience, & Skills:**
+ MBA
+ Management experience in Refrigeration, HVAC or Controls Technology
**Remote Work Arrangement: **
This role is fully remote, working out of regional home office with 60% travel required. A typical week consists of customer visits across multiple cities, hotels & rental cars. As a remote colleague, you may be required to travel to Copeland sites regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $140,000-$160,000 annually+ applicable bonuses, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
\#LI-KP1 \#LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$140k-160k yearly 60d+ ago
Associate Manager, Strategy
IHG 2.8
Atlanta, GA jobs
The Global Commercial & Marketing Strategy team works across the brand portfolio and delivery functions of the Global Commercial & Marketing organization to drive key business decisions against the highest impact areas, informing portfolio and organization strategy. As a member of the Strategy team, you will work closely with the Director and VP of Global Commercial & Marketing Strategy to support & deliver insightful and company-leading analyses of IHG, markets, and competitors required to evolve and drive execution of IHG's global commercial & marketing strategy.
The Associate Manager Strategy will play a crucial role in driving the development and execution of key priorities as outlined by Senior Leadership. This position involves providing project support to accelerate our strategic initiatives using project management, analytical, storytelling, and communication skills.
**Your day to day**
+ Support strategy development and execution via analytics, research, slide / output development, etc.
+ Support the development of key Executive and external documents (incl. those for the Board of Directors, Executive Committee, Owners Associations, Investors, etc.)
+ Support the Global Marketing & Commercial Strategy annual planning process.
+ Oversee processes for preparing stakeholders and materials for key internal meetings.
+ Support driving the acceleration of key priorities by engaging across the business
**What we need from you**
+ Bachelors in marketing, Business or Commerce or related disciplines
+ 3+ years in related work experience
+ Ability to navigate and manage within a global matrix management environment.
+ Travel and/or Hotel Industry experience preferred; ideal candidate has business strategy experience.
+ Strong financial, analytical, and business acumen
+ Exceptional ability and willingness to learn quickly.
+ Demonstrated resourcefulness and tenacity when tackling a new problem.
+ Comfort with ambiguity
+ Strong organization skills, attention to detail, and the ability to manage multiple priorities at the same time.
+ Ability to build strong working relationships.
+ Strong oral and written communications skills including presentation skills, public speaking ability.
+ Ability to work in a fast paced, high growth environment.
**Location** - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
**The salary range for this role is $46,226.00 to $90,000** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$22k-29k yearly est. 2d ago
Field Service Specialist I
Copeland 3.9
Kennesaw, GA jobs
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**No calls or agency requests please.**
**Job Description**
The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST I, YOU WILL:** ** **
+ Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
+ Terminate low-voltage control wiring and verify I/O connections.
+ Load and adjust control programs with support from higher-level specialists.
+ Provide basic troubleshooting support to ensure systems are operational and free of defects.
+ Review and interpret store prints and wiring diagrams with assistance.
+ Support new store commissioning and remodel commissioning activities and associated documentation.
+ Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
+ Provide basic training to contractors and site personnel on Copeland hardware/software.
**REQUIRED EDUCATION, EXPERIENCE & SKILLS** **:**
+ 1-3 years of experience in refrigeration, HVAC, or controls systems.
+ Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
+ Basic understanding of refrigeration systems, control logic, and building automation.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
+ Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement: **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions: **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$70k-85k yearly 60d+ ago
Dual Property Revenue Manager (remote)
Mainsail Lodging & Development LLC 4.1
Atlanta, GA jobs
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. Oversee revenue management activities within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversee all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develop and recommend sales strategy for pricing the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, and Sales leaders
JOB SUMMARY
Oversee revenue management activities within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversee all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develop and recommend sales strategy for pricing the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, and Sales leaders
CANDIDATE PROFILE
Education and Experience
Minimum of 3 years of property revenue management experience required; multi-property preferred.
High proficiency in Excel is needed for this role.
Opera or Marriott Systems experience is preferred
• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major.
CORE WORK ACTIVITIES
Analyzing and Reporting Revenue Management Data
• Analyzes information, identifies current and potential problems and proposes solutions.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period and continually analyzes transient booking patterns.
• Assists with account diagnostics process and validates conclusions.
• Maintains accurate reservation system information.
• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Observes, receives, and otherwise obtains information from all relevant sources.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
• Analyze STAR information to assist in development of RevPAR Index forecasts.
• Generates yearly room revenue budget.
Managing Revenue Management Strategy
• Provides critical input to property leaders for development of market sales strategy.
• Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
• Initiates, implements and evaluates revenue tests.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Assists in creating and verbalizing positioning and long-term strategies for all segments (group, transient, catering) that are in alignment with brand standards and property objectives.
• Provides recommendations to improve effectiveness of revenue management processes.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Ensures Operation Teams are aware of current strategies and have the information needed to execute them (daily strategies, current day inventory management, and package inclusions).
Building Successful Relationships
• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
• Communicates market direction to revenue management, sales and hotel leaders.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Additional Responsibilities
• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
• Enters, transcribes, records, stores, or maintains information in written or electronic form.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
..
Benefits
· Full-time Associate Benefits
o Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
· Part-time Associate Benefits
All above-listed benefits except for Medical Insurance and Holiday Pay
Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$71k-105k yearly est. Auto-Apply 10d ago
Computer Operations Specialist
Georgia Lottery Corporation 4.3
Atlanta, GA jobs
Purpose of Job
The Computer Operator is responsible for performing a variety of computer operations tasks, including monitoring, maintaining, and operating computer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator.
Essential Duties and Responsibilities
The following duties are typical for this position. They are not intended to be exclusive or all-inclusive; other duties may be assigned as necessary.
Note: This position requires flexibility and a willingness to adjust work hours or days as needed to maintain 24/7 staffing coverage. Weekend and holiday work is required.
Operate the Georgia Lottery Corporation's (GLC) host and network systems efficiently and effectively.
Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools.
Contribute to team goals by demonstrating initiative, reliability, and effective communication.
Monitor the GLC network and related services to ensure optimal performance and system availability.
Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner.
Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads.
Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities.
Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution.
Participate in testing and implementation of system, network, or software upgrades and modifications.
Perform preventive maintenance on peripheral devices and other related equipment as required.
Safely lift and carry up to 25 pounds of supplies or materials as needed.
Minimum Training and Experience Required to Perform Essential Job Functions
Minimum Qualifications
Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered.
One (1) to three (3) years of experience in computer operations, data center support, or systems monitoring.
Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365.
Ability to follow detailed procedures accurately and work independently with minimal supervision.
Strong analytical, problem-solving, and communication skills.
Ability to work various night shifts, including weekends and holidays.
Preferred Qualifications
Experience with ICS processing or lottery gaming system operations.
Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting.
Experience working in a 24/7 data center or operations environment.
Demonstrated ability to collaborate effectively with technical teams and management.