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Operations Associate jobs at Capital Group - 522 jobs

  • Business Operations Specialist, Senior

    Capital Group International Inc. 4.4company rating

    Operations associate job at Capital Group

    “I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones “I can succeed as a Senior Business Operations Specialist at Capital Group.” As a Sr. Business Operations Specialist, you will work closely with senior business leaders and key stakeholders to draft and facilitate key components of the annual business planning process while supporting execution and delivery of initiatives. You will work closely with business partners to define, draft, and manage business updates and reporting packages to highlight progress to priorities, sales results, and other KPIs. This role will focus on supporting the Private Client Services (PCS) Client Group but may also have responsibilities in the broader NACG organization. You will work closely with senior business managers to lead business communication and associate engagement across NACG, including coordinating and executing town halls, and support resource management (such as budget management) in a consistent and scale-able way across NACG business units. And you will have an opportunity to provide project management and business support for initiatives across NACG to optimize business processes, operations, and make progress against NACG's priorities. “I am the person Capital Group is looking for.” You have a bachelor's degree, with 5+ years of experience. Experience in Financial Services/Asset Management industry preferred. You have the proven ability to work collaboratively across senior leadership and cross functional teams towards the achievement of a common goal. Excellent communication, presentation, persuasion, and interpersonal skills. You have an analytical mindset with the ability to use data to inform decisions and measure success. Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities. You have experience drafting and managing business updates for different audiences and levels of management. You have experience identifying key performance indicators (KPI) and using them to measure progress of initiatives and the overall business. You have demonstrated the ability to write clearly, succinctly, and to synthesize large amounts of information into insightful/actionable takeaways. You have the ability to problem solve and develop clear and comprehensive recommendations on matters of strategy and execution, clearly articulating them in a convincing way. “I can apply in less than 4 minutes.” You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community. “I can learn more about Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. Southern California Base Salary Range: $125,909-$201,454 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here . * Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
    $125.9k-201.5k yearly Auto-Apply 13d ago
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  • Back Office Operations Specialist

    Rondout Savings Bank 3.6company rating

    Kingston, NY jobs

    The Operations Specialist is responsible for providing the highest level of customer service and responsiveness to the financial needs of our customers. This position is responsible for various checking account related activities including answering customer questions via telephone and/or online banking, resolving problems, and assisting with the reconciliation of customer accounts. The Operations Specialist will complete research requests, returned mail processing, statement reconciliations, retention and shredding of branch work, wire operations, etc. This position requires cross training and proficiency in all operations tasks within the department. Additional responsibilities include, but are not limited to: Posting/returning any unposted items through NuPoint Image EIP. Making Image EIP, NSF & Chargeback cuts. Printing client NSF notices and Chargeback notices. Handling of incoming returned cash letter (IRCL) items on a daily basis including recordkeeping and client contact. Reviewing various daily reports as outlined in the Operations Task Groups. Downloading and recordkeeping of ACH Origination files. Processing Reg E fraud/dispute claims and upkeep of the EFT compliance log. Processing debit card limit increases and travel notifications. Responsible for research requests. Daily review of stop payment report and log. Responsible for checking the Savings Bond Redemption reports on a daily basis to ensure proper IRS tax reporting. Responding to client correspondence through Internet Banking. Assisting with SSA and Asset Verification reporting. Assisting with logging, securing, and destroying the branches daily scanned work. Assisting in wire operations, restraining notice operations, and remote deposit capture (RDC) operations. Preparing cash letters for foreign item collections. Researching for subpoenas utilizing NuPoint. Review of Positive Pay Accounts and processing items for return. Review, maintenance and closure of high-risk accounts (overdrawn 15, 30, 45, 60 days). Processing of mobile deposit capture items (MRDC). Processing entries through Transaction Manager for daily settlement entries and overdraft refund requests. Requirements Education and Certification Qualifications High school diploma or equivalent required Experience and Qualifications Customer service experience. Attention to detail and strong organizational skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Excellent math and cash handling abilities. Prior experience with NuPoint and Fedline Advantage is a plus. Physical Requirements Prolonged periods of time working on a computer Prolonged periods of time standing Ability to walk up and down stairs Must be able to lift up to 10-20 pounds at times Ability to work in both Kingston & Hyde Park branches As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Equal Employment Opportunity Policy Statement EEO Reasonable Accommodation Policy Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision
    $48k-67k yearly est. 3d ago
  • Business Operations Intern - Summer 2026

    Visa 4.5company rating

    Foster City, CA jobs

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa's Internship Program provides an immersive, 12-week journey whereyou'llwork on impactful projects that drive Visa's mission forward. As a Visa intern,you'llbuild valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. Throughout the program,you'llhave exclusive access to interactive workshops and learning sessions designed to deepen yourexpertise, expand your industry knowledge, and elevate your professional skillset. Youwon'tjust belearning,you'llbe contributing, collaborating, and innovating every step of the way. In addition to professional development,you'llenjoy a variety of intern social events that foster community, connection, and fun throughout the summer. TheBusiness Operations Intern - NA will assistwithmodeling of end-to-end processestoidentifyimprovement opportunities.This isanoptimallearning opportunity for someone with analytical skills and attention to detail. Theinternwill apply these skills to real-world business process improvement initiatives. The Intern will alsoassistin various process improvements which may involve usage of GenAIfor dashboardreporting optimization using Co-Pilot Studioand/or ChatGPT. Primary Responsibilities: Act as an effective liaison betweenour Technicalteam,Operationsand other functions across the organization. Design business process models using process flowmodeling tools. Capture feedback on potential improvements and develop quantitative measures foridentifiedimprovement initiatives and optimization efforts. Support the business process improvement program through initiation, detailed project planning, risk identification and management, project execution and control, reporting, and closure. Qualifications Basic Qualifications Students pursuing aBachelor's or Master'sDegree with a graduation date in December 2026-August 2027 Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications thatdemonstrateprofessional judgment. Preferred Qualifications StrongProficiencywith Microsoft Excel,Wordand PowerPoint Basic knowledge of payment products. Proactive, self-starter,and strategic thinker with strong analytical skills. Excellent problem-solving skills. Process-oriented with the ability to document processes and achieve goals across multiple tasks. Strong interpersonal skills and the ability to work well with a wide range of stakeholders. Ability towork independently andcollaborate effectively with other functional areastounderstand operational issues. Client-focused,witha determinationto resolve issues and conflicts. Curious mindset and a hands-on approach to all activities, with real passion for the payments industry. Some working knowledge of GenAItools such as MicrosoftCopilot studio and ChatGPT Additional Information U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $30/hr to $35/hr. The hourly rate may vary depending on job-related factors which may include knowledge, skills, experience, and location. Work Hours:Varies upon the needs of the department. Work Authorization:Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. This is a hybrid position.Expectation of days in office will be confirmed by your hiring manager. Travel Requirements:This position requires travel5-10% of the time. Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
    $30 hourly 4d ago
  • Loan Operations Clerk

    Horizon Bank 4.5company rating

    Michigan City, IN jobs

    Responsible for daily tracking of consumer and mortgage insurance, input of loans, loan verification and loan check-ins, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure loans progress through the pipeline efficiently and effectively. Principal Accountabilities Provide support for sales, consumer loan and mortgage department personnel as needed. Meet or exceed the stated Service Guarantee commitments. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), as well as quality of documentation, timeliness and volume of loans closed. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties Sort and distribute incoming insurance mail and track all non-escrowed mortgage-secured loans over $100K and forward to vendor. Handle daily mortgage insurance mail and review the mortgage insurance cancellations and reinstatements. Forward cancellations to our vendor for mortgage secured loans so that letters are sent. Process monthly PMI disbursements to meet the due dates. Process incoming daily contracts within 24 hours of receipt Review files for missing items and notify dealer of any missing items Monitor the Credit Admin InBox and process all requests prior to 4:00 pm on same day Cash incoming indirect contracts accurately Check in all loan packets received from sales offices and track outstanding packets to ensure receipt of the final signed documents. Book consumer, indirect, mortgage and commercial loans and board onto the FISERV Signature Core Banking System. Ensure all outstanding billings, such as appraisal, recording, or title fees, have been received and processed by Credit Admin Review daily and monthly tickler reports and ensure that the ticklers are being reviewed and cleared. Review and update the daily new loan report for mortgage verification and review the Loan Coupon journal daily for any coupon book order errors Perform loans verification on mortgage, consumer, and commercial loans and prepare documents for CBS input and imaging Communicate with Loan Officer and title companies when loans are ready to schedule closing appointments Conduct final loan quality credit checks Prepare disbursement checks and arrange wire transfers Perform post-closing verifications Accurately and promptly prepare payoff letters, as well as release of mortgages or other collateral Review draw requests on commercial lines of credit and construction loans to ensure funds are disbursed within the guidelines of the loan approval. Re-verify loan criteria as needed. Review paid loans prior to releasing collateral. Maintain file coverage for team members out of office, provide back up support for consumer declines, credit score disclosure letters, scanning files into Metavante imaging system. Process all insurance premium disbursements as scheduled. Contact insurance companies for missing bills. Assist with maintenance items such as automatic transfers, due date changes and payment amount changes as well as HELOC check order requests Ensure all auto debits and/or HELOC orders are completed timely Complete Indirect Audits and ensure required lien documentation and cip verification is in file Process ATM/ACH/return checks Verify and balance ACH worksheet and resolve discrepancies daily Balance workstation and resolve discrepancies daily Report suspicious transactions or unusual occurrences to supervisor. Conduct and document periodic risk reviews and run reports as needed Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks Other duties as assigned Qualifications & Skills High school diploma or equivalent with a minimum of 2 years' experience processing mortgage, consumer, commercial and/or small business loans. College degree in business, finance or related field of study preferred. Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. Accuracy and ability to prioritize daily goals. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. Ability to perform complex mathematical computations using various business machines and/or computers. Must have proficient typing and computer skills. Core Competencies Attention to Detail Conflict Management Time Management Results Focused Regulatory Compliance Relationship Building Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $31k-35k yearly est. 6d ago
  • Consultant - Operations Associate Organizing Resilience

    Amalgamated Foundation 4.5company rating

    Houston, TX jobs

    HOW TO APPLY Applications will be reviewed on a rolling basis and must be received by November 17, 2025. Applications received after the deadline may be reviewed dependent upon qualifications. Submit a resume and cover letter that demonstrates your understanding of the role and how your experience aligns with the contract deliverables. Applications will be considered on a rolling basis until the position is filled. To protect the integrity of our structure candidacy process, we kindly ask that all applicants do not call, email, or message our office or any member of the Organizing Resilience or Amalgamated Charitable Foundation (ACF) Team about this opportunity. ABOUT US The Amalgamated Foundation is a platform for progressive, social change philanthropy that manages more than 200 donor-advised funds and collaborative funds. Committed to innovation, the Foundation is uniquely nimble and efficient in forging connections between individual donors, institutional funders, and grantees. Organizing Resilience (OR) coordinates national and local expertise to develop the tools, talent, and networks that will allow movement organizations, the philanthropic community, and government leaders to respond to the humanitarian and political crises that unfold during and after moments of disaster. By pre-building key aspects of disaster response and networks across regions and sectors before crises surface OR connects resources to on-the-ground leaders where they will have an immediate and lasting impact. Organizing Resilience is a sponsored project of the Amalgamated Charitable Foundation. Contract: Operations Associate Location: Houston, TX (Hybrid - in-person at shared office space with some remote work flexibility, 20 hours a week on contract Pay: $30/hour Term: 6 Months Reports to: Operations Manager Contract Summary: Seeking a part time, short term, contracted Operations Associate to support high-priority internal systems and special projects under the direction of the Operations Manager. This contract will focus on logistics, data management, events, and creative resource development support, ensuring that day-to-day operations and coordination efforts executed in a timely and efficient manner. The ideal consultant is detail-oriented, proactive, and comfortable supporting multiple workstreams in a fast-paced, responsive environment. Experience and/interest in nonprofit operations, event management, and movement infrastructure is preferred. Core Duties and Deliverables1. Invoice & Data Management (35%) Track and log contractor invoices and reimbursements across operations. Maintain accurate and updated documentation of invoice history and expense categories. Manage and clean contact and email data lists across CRM and spreadsheets. Input and track data related to funders, grantees, organizational partners, and disaster-impacted communities. 2. Event & Logistical Support (30%) Coordinate logistics for virtual and in-person events (set-up, registrations, calendars, tech support) for upcoming events during term of contract. Provide day-of support for Zoom, Slack, and other tools during team gatherings or public events. Take meeting notes, track follow-ups, and ensure clear post-event documentation. 3. Graphic Design & Resource Creation (20%) Design flyers, one-pagers, and toolkits in Canva or Adobe. Update and format documents and materials for internal and external use. Assist in the layout and visual consistency of branded assets. 4. Administrative & Tech Operations (15%) Organize and maintain Google Drive folders and file naming conventions. Troubleshoot tech issues related to Zoom, Slack, and Google Workspace. Must-Have: Experience with Google Workspace, Slack, and Zoom. Strong comfort and experience with spreadsheets and data entry. Strong organizational skills and ability to manage multiple tasks simultaneously. Detail-oriented, proactive, and a strong problem solver. Familiarity with Canva and/or Adobe for basic design work. Proficiency in digital tools for scheduling, tracking, and managing event logistics. Nice-to-Have: Experience with CRM platforms (e.g. Bloomerang). Familiarity with mutual aid, community organizing, or disaster response. Experience working remotely on distributed teams. Knowledge of basic project or event planning workflows.
    $30 hourly Auto-Apply 60d+ ago
  • Operational Risk Associate

    Janus Henderson Group 4.8company rating

    Denver, CO jobs

    Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity * Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. * Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. * Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). * Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. * Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. * Support the oversight of the risk events process, including challenging first-line business functions. * Ensure completeness and accuracy of remediation actions in the GRC system. * Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. * Lead in-depth reviews, control assurance, and testing activities as needed. * Assist with the delivery of projects and ongoing risk training initiatives. * Perform additional duties as assigned. What to expect when you join our firm * Hybrid working and reasonable accommodations * Generous Holiday policies * Paid volunteer time to step away from your desk and into the community * Support to grow through professional development courses, tuition/qualification reimbursement and more * Maternal/paternal leave benefits and family services * Complimentary subscription to Headspace - the mindfulness app * Discounted membership to ClassPass and other health and well-being benefits * Unique employee events and programs including a 14er challenge * Complimentary beverages, snacks and all employee Happy Hours Must have skills * Bachelor's degree in Business, Finance, Risk Management, or related field. * At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. * Solid understanding of risk management principles, policies, and methodologies. * Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. * Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. * High level of proficiency in MS Office Suite and strong organizational skills. * Self-motivation, adaptability, and a strong sense of team commitment and accountability. * Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills * Experience developing, communicating and training risk management policies and procedures * Experience with data visualization tools such as Power BI, Tableau, or similar platforms * Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life * Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities * No Potential for growth * Mentoring * Leadership development programs * Regular training * Career development services * Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through February 28, 2026. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at ****************************. #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Nearest Major Market: Denver
    $75k-80k yearly 57d ago
  • Operational Risk Associate

    Janus Henderson Investors 4.8company rating

    Denver, CO jobs

    Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity + Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. + Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. + Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). + Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. + Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. + Support the oversight of the risk events process, including challenging first-line business functions. + Ensure completeness and accuracy of remediation actions in the GRC system. + Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. + Lead in-depth reviews, control assurance, and testing activities as needed. + Assist with the delivery of projects and ongoing risk training initiatives. + Perform additional duties as assigned. What to expect when you join our firm + Hybrid working and reasonable accommodations + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses, tuition/qualification reimbursement and more + Maternal/paternal leave benefits and family services + Complimentary subscription to Headspace - the mindfulness app + Discounted membership to ClassPass and other health and well-being benefits + Unique employee events and programs including a 14er challenge + Complimentary beverages, snacks and all employee Happy Hours Must have skills + Bachelor's degree in Business, Finance, Risk Management, or related field. + At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. + Solid understanding of risk management principles, policies, and methodologies. + Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. + Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. + High level of proficiency in MS Office Suite and strong organizational skills. + Self-motivation, adaptability, and a strong sense of team commitment and accountability. + Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills + Experience developing, communicating and training risk management policies and procedures + Experience with data visualization tools such as Power BI, Tableau, or similar platforms + Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life + Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities + No Potential for growth + Mentoring + Leadership development programs + Regular training + Career development services + Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through February 28, 2026. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at **************************** . #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (**************************************** . Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
    $75k-80k yearly 60d+ ago
  • DeFi Financial Operations Associate

    Figure 4.5company rating

    San Francisco, CA jobs

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking, and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career with a finance, accounting, or operations background who is interested in crypto and eager to deepen their understanding of digital asset operational workflows, reporting, and controls. What You'll Do * Support daily digital asset operations, including reviewing, tracking, and reconciling asset movements across wallets, blockchains, and custodial platforms * Monitor blockchain transactions and settlements * Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets * Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus, but not required) * Process and track internal digital asset funding requests * Partner with Accounting to support month-end close activities * Prepare supporting documentation for audits and internal reviews * Help document and improve financial operations processes as the business scales What We Look For * 2-4 years of experience in finance, accounting, operations, data/analytics, treasury, crypto operations or engineering * Strong interest in crypto and foundational experience using wallets, exchanges, custodial platforms, or DeFi platforms * Familiarity with crypto, DeFi, and blockchain fundamentals * High attention to detail and strong organization * Ability to analyze and reconcile data across multiple sources * Clear communication skills and a collaborative mindset * Project management skills a plus * Experience working in a fast-paced startup environment is a plus * Eagerness to learn Salary * Compensation Range: $62,050-$73,000/yr * 25% annual bonus target, paid quarterly * Company equity in the form of RSUs * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $62.1k-73k yearly Auto-Apply 8d ago
  • DeFi Financial Operations Associate

    Figure Lending 4.5company rating

    San Francisco, CA jobs

    About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking, and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career with a finance, accounting, or operations background who is interested in crypto and eager to deepen their understanding of digital asset operational workflows, reporting, and controls. What You'll Do Support daily digital asset operations, including reviewing, tracking, and reconciling asset movements across wallets, blockchains, and custodial platforms Monitor blockchain transactions and settlements Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus, but not required) Process and track internal digital asset funding requests Partner with Accounting to support month-end close activities Prepare supporting documentation for audits and internal reviews Help document and improve financial operations processes as the business scales What We Look For 2-4 years of experience in finance, accounting, operations, data/analytics, treasury, crypto operations or engineering Strong interest in crypto and foundational experience using wallets, exchanges, custodial platforms, or DeFi platforms Familiarity with crypto, DeFi, and blockchain fundamentals High attention to detail and strong organization Ability to analyze and reconcile data across multiple sources Clear communication skills and a collaborative mindset Project management skills a plus Experience working in a fast-paced startup environment is a plus Eagerness to learn Salary Compensation Range: $62,050-$73,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $62.1k-73k yearly Auto-Apply 7d ago
  • Securitized Products Professional

    Prospect Capital 4.4company rating

    New York, NY jobs

    Prospect Capital Founded in 1988, Prospect Capital is an alternative asset management firm with $11.9B of assets under management, and pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has permanent capital and utilizes a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward. With offices in New York City, Connecticut, and Florida, the firm is comprised of 100+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement. The Position Join the existing securitized products team to assist in sourcing, analyzing, and modeling new investment opportunities in both the primary and secondary markets in predominantly CLOs and ABS. Perform relative value analyses that will drive investment decisions across the structured credit spectrum. Assist in the portfolio management of the existing CLO portfolios totaling approximately $1.5B, including analyzing refinancings, resets, and redemptions. Analyze and evaluate investments across CLO debt and equity and various ABS asset classes Track and interpret market trends, regulatory developments, and macroeconomic factors affecting CLOs, ABS, and ABS collateral Develop and refine financial models to project securitized product cash flows, stress scenarios, and expected returns. Desired Skills and Experience Prior experience working with CLOs and/or ABS, including direct investing, trading, or research experience. Sound understanding of the fundamental, legal, structural, and technical aspects of CLOs and ABS. Demonstrated track record of excellence in academic, professional, and personal endeavors. Strong modeling skills including in-depth knowledge of Intex and Excel is required. Familiarity with Bloomberg, Intex, Moody's, and other structured credit analytics platforms. Highly detail-oriented with strong analytical and problem-solving skills to assess complex structured credit investments. Ability to work effectively under pressure in a fast-paced, dynamic investment environment. Collaborative team player, able to work across investment, research, and risk management teams. Strong organizational skills, with the ability to manage multiple priorities and deadlines simultaneously. The anticipated annual base salary range for this position is $100,000 - $300,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
    $100k-300k yearly 60d+ ago
  • Webinar Operations Associate

    Surgent McCoy Cpe LLC 3.1company rating

    Harrisburg, PA jobs

    KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly Auto-Apply 60d+ ago
  • Investments Customer Operations Associate II

    Frost Bank 4.9company rating

    San Antonio, TX jobs

    It's about being real when people need you. Are you someone that loves to lend a hand to others and does so with a kind, approachable attitude? Are you passionate about finding solutions to problems and enjoy the freedom of making those decisions? Do you genuinely enjoy helping people and want to be a part of making their day better? If so, being an Investments Customer Operations Associate II might be the role for you! At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As an Investments Customer Operations Associate II, you are our customers' first line of support in addressing their investments needs. In this role, you will respond to customer inquiries via phone, email, and chat in a timely and professional manner to ensure a positive customer experience. You will use your effective communication skills and analytical mindset identify, troubleshoot, and resolve customer issues. Our customer's love talking to real people located here in Texas and you will be a key asset in helping them with the assistance they need. You welcome a challenge and want to ensure every experience is next level. What you'll do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Troubleshoot and resolve complex customer issues, escalating as necessary to higher-level team members or managers Maintain accurate and up-to-date records of customer interactions and transactions Provide support and guidance to customers on the use of our products and services Identify and report any trends or patterns in customer complaints or issues to management Continuously strive to improve customer satisfaction and retention Mentor and train junior customer service representatives Collaborate with cross-functional teams to improve customer experience and internal processes Develop and implement customer service best practices and procedures Always take action using Integrity, Caring and Excellence to achieve all-win outcomes What you'll need: High school diploma or equivalent 2+ years of experience in customer service or support role Excellent written and verbal communication skills Proficiency in Microsoft computer applications Series 7 and 63 Licenses Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
    $21k-30k yearly est. Auto-Apply 60d+ ago
  • Capital Markets Operations Associate

    Frost Bank 4.9company rating

    San Antonio, TX jobs

    It's about taking care of people, our people. Are you known for your attention to detail and exceptional organizational skills? Do you like working in a behind the scenes environment and have a goal-oriented mindset? Do you enjoy researching and verifying information? If so, being a Capital Markets Operations Associate with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services. Who you are: As a Capital Markets Operations Associate, you will be responsible for supporting the critical Safekeeping functions for Capital Markets by ensuring that transactions are processed accurately, promptly, and in compliance with Frost standards and legal requirements. In this role you analyze information on dealer trade allocations, prepare documentation of trade details, identify applicable accounts, and request new accounts as necessary to ensure the timely entry and reporting of trades. You welcome a challenge and strive to continuously improve processes with integrity, caring and excellence in mind. What you'll do: Maintain a high level of knowledge of Reconciliation, Disbursement, and Settlement Specialist responsibilities and provide back up or assistance as needed Analyze information on dealer trade allocations related to underwriting of municipal bonds, prepare documentation of trade details, identify applicable accounts, and build new accounts as necessary to ensure the timely entry and reporting of trades Monitor the daily settlement of trades through The Bank of New York and the Federal Reserve, proactively identifying and resolving potential trade failures and documenting trade instructions as necessary Monitor exceptions in asset servicing processes, including automated reconciliations of bond principal and interest payments and resolving discrepancies Maintain an expert level of knowledge of Frost's bond portfolio system; assisting with the documentation and testing of system issues and unusual transactions, and reviewing and updating system security information as necessary Ensure the proper functioning of internal controls related to the Investment Portfolio, Safekeeping, and Sales and Trading operations Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: 3+ years of experience in the financial services industry, preferably with a focus in operations; or equivalent education Knowledge of Reconciliation, Disbursement, and/or Settlement responsibilities Knowledge of the Securities Industry Strong attention to detail Customer service experience Excellent written and verbal communication skills Proficiency in Microsoft computer applications, specifically Excel Additional Preferred Skills: Bachelor's Degree Knowledge of municipal bond underwriting and/or fixed income securities operations Experience with DTCC products Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
    $21k-30k yearly est. Auto-Apply 25d ago
  • Executive Office, Global Marketing, Design and Product Operations, Associate, New York

    Goldman Sachs 4.8company rating

    New York, NY jobs

    The Executive Office plays an integral role in setting and advancing Goldman Sachs' corporate strategy, and in preserving the firm's distinctive culture. We are responsible for safeguarding the firm's relationship with alumni, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm's evolving priorities. We also partner with the businesses to source high-impact opportunities in line with the firm's social and sustainability agendas. About Goldman Sachs Marketing Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, driving a business-critical function focused on the firm's future growth. As such, Global Marketing is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization consists of Corporate Reputation Marketing and business marketing teams, as well as center of excellence (COE) teams like paid media, research, and design. Together, these functions collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to drive commercial impact for the firm and the businesses we serve. About the Role Global Marketing Design is at the forefront of defining and delivering intuitive, impactful, and cohesive experiences across the firm. Exceptional design is critical in enabling our clients to navigate complex financial landscapes with ease and confidence. The Associate, Design and Product Operations will play a crucial role in operationalizing the Goldman Sachs design vision, ensuring that our design systems and visual standards are consistently applied and continue to evolve to meet the highest standards of quality and innovation. Core Responsibilities * Partner with designers, engineers, and project managers to create efficiency and drive strategic alignment across the design system and visual design initiatives * Leverage data-driven insights to inform strategic decisions, optimize design processes, and measure the impact of design efforts * Manage the governance process across the brand and the enterprise design system, ensuring adherence to firmwide standards and promoting consistency * Help shape the future of the enterprise design system by federating its implementation across the firm, fostering adoption and best practices * Partner with key stakeholders and design leadership to define and execute strategies for operationalizing design at an enterprise scale * Determine and implement an effective measurement strategy to define the impact of the design system, team health, and overall operational efficiency Qualifications * 3 plus years of proven experience in managing design operations within a large-scale enterprise organization * Demonstrated success in managing enterprise-level design systems and overseeing their successful implementation * Understanding of product management, design, and engineering practices, with the ability to bridge these disciplines effectively * Exceptional communication skills, with a track record of influencing stakeholders and driving cross-functional alignment * Strong analytical capabilities, with experience in developing and utilizing data to inform strategy and measure performance * Exceptional creative judgment; in pursuit of creative excellence and exceptional execution regardless of the task at hand Salary Range The expected base salary for this New York, New York, United States-based position is $100000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.
    $100k-160k yearly Auto-Apply 5d ago
  • Executive Office, Global Marketing, Design and Product Operations, Associate, New York

    Goldman Sachs 4.8company rating

    New York jobs

    The Executive Office plays an integral role in setting and advancing Goldman Sachs' corporate strategy, and in preserving the firm's distinctive culture. We are responsible for safeguarding the firm's relationship with alumni, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm's evolving priorities. We also partner with the businesses to source high-impact opportunities in line with the firm's social and sustainability agendas. About Goldman Sachs Marketing Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, driving a business-critical function focused on the firm's future growth. As such, Global Marketing is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization consists of Corporate Reputation Marketing and business marketing teams, as well as center of excellence (COE) teams like paid media, research, and design. Together, these functions collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to drive commercial impact for the firm and the businesses we serve. About the Role Global Marketing Design is at the forefront of defining and delivering intuitive, impactful, and cohesive experiences across the firm. Exceptional design is critical in enabling our clients to navigate complex financial landscapes with ease and confidence. The Associate, Design and Product Operations will play a crucial role in operationalizing the Goldman Sachs design vision, ensuring that our design systems and visual standards are consistently applied and continue to evolve to meet the highest standards of quality and innovation. Core Responsibilities Partner with designers, engineers, and project managers to create efficiency and drive strategic alignment across the design system and visual design initiatives Leverage data-driven insights to inform strategic decisions, optimize design processes, and measure the impact of design efforts Manage the governance process across the brand and the enterprise design system, ensuring adherence to firmwide standards and promoting consistency Help shape the future of the enterprise design system by federating its implementation across the firm, fostering adoption and best practices Partner with key stakeholders and design leadership to define and execute strategies for operationalizing design at an enterprise scale Determine and implement an effective measurement strategy to define the impact of the design system, team health, and overall operational efficiency Qualifications 3 plus years of proven experience in managing design operations within a large-scale enterprise organization Demonstrated success in managing enterprise-level design systems and overseeing their successful implementation Understanding of product management, design, and engineering practices, with the ability to bridge these disciplines effectively Exceptional communication skills, with a track record of influencing stakeholders and driving cross-functional alignment Strong analytical capabilities, with experience in developing and utilizing data to inform strategy and measure performance Exceptional creative judgment; in pursuit of creative excellence and exceptional execution regardless of the task at hand Salary Range The expected base salary for this New York, New York, United States-based position is $100000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.
    $100k-160k yearly Auto-Apply 5d ago
  • Senior Product Operations Associate

    Jpmorgan Chase 4.8company rating

    New York, NY jobs

    The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year
    $91.2k-140k yearly 57d ago
  • Business Operations & Strategy

    Titan 4.6company rating

    New York, NY jobs

    Titan is an AI holding company transforming IT services with its Augmented AI platform. We acquire and partner with the best Managed Service Providers (MSPs) and embed AI at the core of their operations, empowering technicians to work faster, smarter, and more strategically. Our augmented AI platform enables MSPs to scale like technology companies while delivering faster resolutions, better uptime, and more proactive, personalized support for their customers. In under a year, we've raised over $70M from General Catalyst, acquired market-leading MSPs like RFA, and deployed agents seeing real-world impact to productivity. Our team bring together AI product expertise from Scale AI, Google, MIT, and Stanford with private equity experience from H.I.G. Capital and seasoned MSP executives who have led some of the industry's top providers. Joining Titan means helping to redefine how work is done in IT Services and building a $100B company. About The Role: We're looking for a Business Operations & Strategy Lead to partner closely with our founders and MSP leadership teams to drive operational excellence, craft acquisition strategies, and build scalable integration playbooks. This is a highly strategic and hands-on role with a clear path to building and leading a team as we grow our portfolio. What You'll Do: Partner with MSP executives to revamp operations and sales strategies Identify and solve the most critical operational bottlenecks across acquired businesses Support leadership in setting and executing key objectives for the next 1-2 quarters Drive acquisition strategy: evaluate product mix, identify gaps, and assess targets for potential rollups Develop integration playbooks across finance, ops, and product for newly acquired companies Build and manage a small team to oversee day-to-day post-acquisition integration and operational improvements Who You Are 3-8 years of experience in strategy + operations, ideally with PE operating experience Proven track record in driving operational improvements and post-acquisition integration Comfortable moving between high-level strategy and hands-on execution
    $98k-124k yearly est. Auto-Apply 60d+ ago
  • Senior Product Operations Associate

    Jpmorganchase 4.8company rating

    New York, NY jobs

    The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed Monitor product performance and report on key operational metrics to identify trends and areas for improvement Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders Coordinate issue management by opening, tracking, and resolving issue from end-to-end Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills 4+ years of professional experience Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) Understanding of basic tech software functionalities (API, logs, JIRA) Proven track record of managing production and operational issues Strong organizational skills and effective verbal and written communication skills Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision Controls-focused mindset Preferred qualifications, capabilities, and skills 1+ year data analyst experience Experience with C3 green screens, Admin Tool, and/or ServiceNow Experience supporting product development LLM suite knowledge Knowledge of Chase organization, processes, systems
    $92k-123k yearly est. Auto-Apply 57d ago
  • Financial Operations Specialist

    Euronet Worldwide 4.8company rating

    Spring, TX jobs

    Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance Operations Specialist. The Finance Operations Specialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights. Key Responsibilities: Manage daily settlement payments to customers across the United States. Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly. Complete and validate monthly reconciliations, interrogating data to ensure accuracy. Reconcile network cash for multiple networks, investigating variances. Maintain and update the customer bank account database, ensuring data integrity. Set up new settlement deals and payment terms in the accounting system. Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate. Maintain an accurate and up-to-date customer database, resolving any inconsistencies. Collaborate with other departments to resolve issues and drive process improvements. Support the development and implementation of new processes and systems. Assist with ad-hoc analysis and special projects, as needed. Requirements Bachelor's degree in Finance, Accounting, or related field. Minimum 3 years of relevant experience in financial analysis or similar role. Strong proficiency in Microsoft Excel; experience with financial modeling is a plus. Familiarity with accounting principles and financial management. Excellent analytical, quantitative, and problem-solving skills. Effective communication skills, both written and verbal. Ability to work independently and manage multiple priorities in a dynamic environment. Attention to detail and a commitment to accuracy. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $69k-95k yearly est. Auto-Apply 60d+ ago
  • Financial Operations Specialist

    Euronet Worldwide, Inc. 4.8company rating

    Spring, TX jobs

    Job Description Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance Operations Specialist. The Finance Operations Specialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights. Key Responsibilities: Manage daily settlement payments to customers across the United States. Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly. Complete and validate monthly reconciliations, interrogating data to ensure accuracy. Reconcile network cash for multiple networks, investigating variances. Maintain and update the customer bank account database, ensuring data integrity. Set up new settlement deals and payment terms in the accounting system. Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate. Maintain an accurate and up-to-date customer database, resolving any inconsistencies. Collaborate with other departments to resolve issues and drive process improvements. Support the development and implementation of new processes and systems. Assist with ad-hoc analysis and special projects, as needed. Requirements Bachelor's degree in Finance, Accounting, or related field. Minimum 3 years of relevant experience in financial analysis or similar role. Strong proficiency in Microsoft Excel; experience with financial modeling is a plus. Familiarity with accounting principles and financial management. Excellent analytical, quantitative, and problem-solving skills. Effective communication skills, both written and verbal. Ability to work independently and manage multiple priorities in a dynamic environment. Attention to detail and a commitment to accuracy. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $69k-95k yearly est. 1d ago

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