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Account Representative jobs at Capital Health - 2085 jobs

  • Supervisor Patient Care

    Akron Children's Hospital 4.8company rating

    Akron, OH jobs

    Full Time 36 hours/week 7pm-7am onsite The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander Responsibilities: 1.Understands the business, financials industry trends, patient needs, and organizational strategy. 2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards. 3. Assist in monitoring the department budget and helps maintain expenditure controls. 4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts. 5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers. 6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital. 7. Assist in decision-making processes and notifies the Administrator on call when necessary. 8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively. 9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures. 10. Other duties as assigned. Other information: Technical Expertise 1. Experience in clinical pediatrics is required. 2. Experience working with all levels within an organization is required. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required. 2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required. 3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred. 4. Years of relevant experience: Minimum 3 years of nursing experience required. 5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred. Full Time FTE: 0.900000 Status: Onsite
    $52k-69k yearly est. 8d ago
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  • Member Support Representative

    Christian Healthcare Ministries 4.1company rating

    Barberton, OH jobs

    The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $27k-31k yearly est. 15h ago
  • Account Service Representative -Field Sales

    New Health Partners 4.1company rating

    Doral, FL jobs

    The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date
    $21k-28k yearly est. 4d ago
  • Medical Biller

    St. Mary's General Hospital 3.6company rating

    Passaic, NJ jobs

    The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies. Education and Work Experience 1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience 2. Knowledge of CPT, HCPCS, and Revenue Code structures 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. High School Graduate or GED Equivalent Required
    $31k-36k yearly est. 2d ago
  • Billing Specialist

    Spooner Medical Administrators, Inc. 2.7company rating

    Westlake, OH jobs

    Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker. The Billing Specialist is primarily responsible for reviewing, auditing and data entry of bills submitted by medical providers for compliance with proper billing practices. Essential Functions Review bills to determine if the information needed to process the bill has been received and contact the medical provider for any missing information. Perform fee bill audits according to established procedures and guidelines. Data enter fee fills accurately for electronic transmission. Adhere to established billing performance requirements. Review electronic response to transmitted bills and make modifications accordingly. Respond to telephone inquiries from customers regarding bill payment status. Participate in continuous improvement activities and other duties as assigned. Supervision Received Reports to the Billing Supervisor Experience and Education Required Medical billing certification or at least 2 years of experience working in the medical billing field Data entry experience Additional Skills Needed Effective written and verbal communication Detail oriented Strong organizational ability Basic computer literacy skills Working Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet.
    $28k-33k yearly est. 3d ago
  • Accounts Receivable Analyst

    NMS Labs 4.4company rating

    Horsham, PA jobs

    Title: Accounts Receivable Analysts (2 openings) Department: Finance Job Type: Regular Full-Time Shift: 1st Schedule: Hybrid - Monday- Friday, 8:30am to 5:00 pm - 3 days in the office (Tuesday, Thursday and 1 other day of your choice.) Summary: NMS Labs has developed an extensive menu of more than 2,500 tests to support clients in forensic, criminalistic, public health and clinical fields. For over 50 years, our clients have relied on NMS Labs for unique testing solutions that demonstrate our company core values of Quality, Integrity, Service, Innovation and Engagement. As we work to increase the company's positive impact on public health and public safety, we are seeking talented professionals to join us for the journey! We invite you to learn more about our company by visiting NMSLabs.com. Job Summary: We are seeking an Accounts Receivable Analyst to perform daily accounting, billing and pricing duties as assigned, to promote the efficiency of the department and meet reporting deadlines, collections of accounts, and special projects as assigned by the manager. Major Duties and Responsibilities for Level II Code paperwork for miscellaneous customers (via lookup in Workorder Viewer) with the account numbers and make copies for accounts receivable records. Monitor TIQ Billing mailbox daily and forward to appropriate party to respond. Contact clients to request payment on past due accounts. Mail, e-mail, or fax invoices per the client's request. Enter adjustments and account updates sent to TIQ-Billing prior to generating invoices. Correct pricing related to Accumulated Charge Warnings prior to generating invoices. Enter Specimen Retention charges monthly. Generate, print, and sort invoices and review for accuracy. Create revised invoices for clients with special requirements as requested. Work with Sales and Client Services to resolve issues or answer questions about client invoices. Ensure all receipts have been properly posted to customer accounts and all adjustments have been properly recorded. Monitor Aged Account Receivable and Power BI DSO reports on a regular basis to identify delinquent accounts. Ensure all receipts have been properly posted/applied to customer accounts and all adjustments have been properly recorded. Prepare account analysis spreadsheets for various client accounts as needed. Prepare journal entries for the monthly close as assigned. Assist with various audits as needed Other duties as assigned. Major Duties and Responsibilities for Level III Able to satisfactorily accomplish all job responsibilities in Level I and II. Manage high volume, and variety of complex special billing requirements. Manage the processing of pre-payments required for Miscellaneous account samples Requirements for Level II: Bachelor's degree with concentration in Accounting or Finance with a minimum 5 years of A/R experience OR Associate degree with concentration in Accounting or Finance with minimum of 7 years of A/R experience. OR High School Diploma with a minimum of 10 years of A/R experience AND Working knowledge of MS Office Requirements for Level III: Bachelor's degree with concentration in Accounting or Finance with minimum 8 years A/R experience OR Associate degree with concentration in Accounting or Finance with minimum of 10 years OR High School Diploma with a minimum of 10 years of A/R experience AND Working knowledge of MS Office Knowledge, Skills & Abilities: Ability to work in a culturally diverse environment, showing respect, patience, professional attitude and kindness to co-workers. Ability to comprehend regulations and SOPs and apply them to work operations. Ability to hear and to read, write and understand the English language. Good decision making and problem-solving skills. Possesses good general ledger knowledge Good Microsoft Office skills - Excel, Word, Outlook. Excellent phone etiquette with clients and co-workers. Able to work independently and with minimal supervision. Able to plan and accomplish departmental goals and meet deadlines. Excellent organizational skills, analytical skills, and attention to detail. Knowledge of generally accepted accounting principles and be able to apply them effectively. Strong verbal and written communication skills, with ability to interact at all levels of management. Physical Demands: Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, office equipment, objects, or tools Moving from one work location to another to sit and stand, sometimes for extended periods of time Vision (with correction) including color, distance, peripheral vision, depth perception, and the ability to adjust focus Offers of employment are made contingent upon a nationwide background investigation and urine drug screen with results satisfactory to standards of employment at NMS. *We are an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, creed, sexual orientation, color, religion, gender, sex, sex identity, gender identity, national origin, age, marital status, citizenship status, otherwise qualified disability, or protected veteran status (disabled , Armed Forces Service Medal, recently separated, active duty or campaign badge).
    $36k-48k yearly est. 1d ago
  • Dental Sales Representative -Flex Time

    Promoveo Health 3.0company rating

    Orlando, FL jobs

    Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales
    $30k yearly 15h ago
  • Dental Sales Representative -Flex Time

    Promoveo Health 3.0company rating

    Allentown, PA jobs

    Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales
    $30k yearly 4d ago
  • Dental Sales Representative -Flex Time

    Promoveo Health 3.0company rating

    Saint Cloud, FL jobs

    Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales
    $30k yearly 3d ago
  • Billing Coordinator I (Healthcare Billing Specialist REMOTE)

    Labcorp 4.5company rating

    Raleigh, NC jobs

    At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! **Billing Coordinator I** Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you! **Responsibilities:** + Billing Data Entry involved which requires 10 key skills + Compare data with source documents and enter billing information provided + Research missing or incorrect information + Verification of insurance information + Ensure daily/weekly billing activities are completed accurately and timely + Research and update billing demographic data to ensure prompt payment from insurance + Communication through phone calls with clients and patients to resolve billing defects + Meeting daily and weekly goals in a fast-paced/production environment + Ensure billing transactions are processed in a timely fashion **Requirements:** + High School Diploma or equivalent required + Minimum 1 year of previous working experience required + Specific work in medical billing, AR.AP, Claims/Insurance will be given priority + Previous RCM work experience preferred + Alpha-Numeric Data Entry proficiency (10 key skills) preferred **Remote Work:** + Must have high level Internet speed (50 MBPS) connectivity + Dedicated work from home workspace + Ability to manage time and tasks independently while maintaining productivity + Strong attention to detail which requires following Standard Operating Procedures + Ability to perform successfully in a team environment + Excellent organizational and communication skills; ability to listen and respond + Basic knowledge of Microsoft office + Extensive computer and phone work **Why should I become a Billing Coordinator at Labcorp?** + Generous Paid Time off! + Medical, Vision and Dental Insurance Options! + Flexible Spending Accounts! + 401k and Employee Stock Purchase Plans! + No Charge Lab Testing! + Fitness Reimbursement Program! + And many more incentives. **Application Window Closes: 1/16/2026** **Pay Range: $** **17.75 - $21.00 per hour** **Shift: Mon-Fri, 9:00am - 6pm Eastern Time** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** Rewards and Wellness | Labcorp **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $21 hourly 5d ago
  • Patient Care Supervisor, Doral Hospital, $20000 Bonus, FT, 7A-7:30P

    Baptist Health South Florida 4.5company rating

    Doral, FL jobs

    Provides supervision and leadership to the patient care units. Specific functions include: collaborates and supports manager with staff evaluations, patient flow, staff and family education, serves as patient/guest service ambassador and assists with problem solving on tour of duty. Additionally, coordinates staffing and nursing assignments for current and oncoming shift. Participates in hourly rounding and ensures compliance of same. Ensures that services are provided within the philosophy and objectives as well as the policies and procedures of the hospital and Baptist Health South Florida. Estimated pay range for this position is $46.02 - $61.21 / hour depending on experience. Degrees: * Bachelors. Licenses & Certifications: * Pediatric Advanced Life Support. * Neonatal Resuscitation Program. * Basic Life Support. * Advanced Cardiovascular Life Support. * Registered Nurse. Additional Qualifications: * Bachelor of Science in Nursing (BSN). * If Bachelor's degree is non-nursing, Master of Science in Nursing (MSN) is required. * BLS for healthcare providers, ACLS, PALS, or NRP as required by unit assignment within 6 months of promotion or hire. * Certification in area of specialty within 2 years of promotion or hire. Minimum Required Experience: 2 Years
    $46-61.2 hourly 3d ago
  • Patient Care Supervisor, 4Hope-Neuro Cardiac Progressive Care, $20000 Bonus, FT, 7P-7A

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    Provides supervision and leadership to the patient care units. Specific functions include: collaborates and supports manager with staff evaluations, patient flow, staff and family education, serves as patient/guest service ambassador and assists with problem solving on tour of duty. Additionally, coordinates staffing and nursing assignments for current and oncoming shift. Participates in hourly rounding and ensures compliance of same. Ensures that services are provided within the philosophy and objectives as well as the policies and procedures of the hospital and Baptist Health South Florida. Estimated pay range for this position is $46.02 - $61.21 / hour depending on experience. Degrees: * Bachelors. Licenses & Certifications: * Pediatric Advanced Life Support. * Neonatal Resuscitation Program. * Basic Life Support. * Advanced Cardiovascular Life Support. * Registered Nurse. Additional Qualifications: * Bachelors of Science in Nursing , BSN. * RNs hired prior to 2/2012 are not required to have a BSN to continue in their non-leadership role as an RN. * RNs hired after 2/2012 with an Associates Degree have 5 years to complete the BSN. * BLS for healthcare providers ACLS, PALS, or NRP as required by unit assignment within 6 months of promotion or hire. * Certification in area of specialty within 2 years of signing, promotion or hire. Minimum Required Experience: 3 Years
    $46-61.2 hourly 60d+ ago
  • Patient Intake Supervisor

    Radiology Regional 3.7company rating

    Fort Myers, FL jobs

    Full-time Description Now Hiring - Patient Intake Supervisor Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: The Patient Intake Supervisor will collaborate with department managers on a regular basis and proactively identify future hiring needs. Assess the skills, experience, and qualifications of potential job applicants and invite suitable candidates to become part of Radiology Regional Center. Assign, direct, and coordinate the activities of a group of employee's schedules, orient and train, assure observance of policies, procedures, and work standards etc. Check work for proper completion, takes corrective action as needed. Perform counseling and corrective actions as needed. Perform employee performance evaluations, recommend promotion, discipline, and other administrative actions. Conduct interviews with applicants for Patient Intake Coordinator role to ensure applicant meets criteria for position. Oversee on-boarding of new PICs with routine follow-up and consistent communication with staff members and direct supervisor. Travel to all RRC locations to facilitate company objectives. Confer with and provide input to the center manager and senior manager regarding employee job performance, morale, staffing methods, procedures, and related personnel matters. Responsible for handling all problems within or related to the front desk, office operations and interdepartmental related issues. Understand and implement company/industry policies and procedures. Represent the organization to the community in a positive manner. Encourage and support employees to promote high level of morale and productivity. Act as a liaison between organization, patients, and referring community to ensure open communication via staff and management during meetings, problem-solving sessions, and task forces. Responsible for all safety related issues in assigned areas of supervision and interpreting rules, regulations, and HIPAA compliance requirements to those personnel assigned. Receive and follow directives and instructions from senior manager and the technical director to properly perform position functions and responsibilities. Answer the telephone, document, relay, and deliver messages, or resolves requests, as appropriate. Schedule patients' exams according to physician's orders and patient requests, as required. Track, supervise, and assist Patient Intake Coordinator's effort to verify patient benefits and collect appropriate time of service funds according to individual patient benefits. Track, supervise, and assist Patient Intake Coordinator's to coordinate same day add-on screening mammography service and additional exams per patient or physician request. Coordinate with the center manager to ensure that performance standards and objectives are achieved. Coordinate with the center manager to address staff coverage during scheduled and unscheduled absences. Maintain an in-depth knowledge of basic operations and aspects of the RIS and all other operating systems related to PIC check-in to troubleshoot problems effectively. Maintain PHI special restrictions policy and database. Provide reports as necessary and requested by patients and referring physicians. Maintain adequate office inventory and review orders placed, with consideration of the financial impact. Greet patients and act as medical reception to ensure patient services are completed. Provide follow-up information to patients and visitors, provide preparation instructions to patients. Collect insurance information and payments for procedures. Determine billing statements and provide receipts. Review insurance and billing information with patients. Balance daily receipts of cash, check, credit card payments and cash boxes. Contribute to and maintain good working rapport with all patients, personnel, radiologists, and physicians to assure that the organization's objectives can effectively meet the needs of all patients and physicians. Assure that the patient's right to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained. Maintain confidentiality of all PHI. Follow established policies, procedures, legal regulations including safety and precautionary requirements. Attend, participate and conduct in-service education classes, seminars, and training programs as necessary. Responsible for presiding over periodic office staff meetings as necessary. In addition to a collaborative work environment, we offer a generous compensation package: Competitive medical, dental and vision benefits plans Life and long-term disability insurance Three weeks paid time off 401k with a generous company contribution Six paid holidays Imaging services for employees and immediate household And much more! Requirements Required-High School Diploma or GED Experience Required- 2-5 years' medical reception/guest services. Radiology Regional is an Equal Opportunity Employer.
    $39k-54k yearly est. 2d ago
  • Patient Intake Supervisor

    Radiology Regional 3.7company rating

    Florida jobs

    Now Hiring - Patient Intake Supervisor Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: The Patient Intake Supervisor will collaborate with department managers on a regular basis and proactively identify future hiring needs. Assess the skills, experience, and qualifications of potential job applicants and invite suitable candidates to become part of Radiology Regional Center. Assign, direct, and coordinate the activities of a group of employee's schedules, orient and train, assure observance of policies, procedures, and work standards etc. Check work for proper completion, takes corrective action as needed. Perform counseling and corrective actions as needed. Perform employee performance evaluations, recommend promotion, discipline, and other administrative actions. Conduct interviews with applicants for Patient Intake Coordinator role to ensure applicant meets criteria for position. Oversee on-boarding of new PICs with routine follow-up and consistent communication with staff members and direct supervisor. Travel to all RRC locations to facilitate company objectives. Confer with and provide input to the center manager and senior manager regarding employee job performance, morale, staffing methods, procedures, and related personnel matters. Responsible for handling all problems within or related to the front desk, office operations and interdepartmental related issues. Understand and implement company/industry policies and procedures. Represent the organization to the community in a positive manner. Encourage and support employees to promote high level of morale and productivity. Act as a liaison between organization, patients, and referring community to ensure open communication via staff and management during meetings, problem-solving sessions, and task forces. Responsible for all safety related issues in assigned areas of supervision and interpreting rules, regulations, and HIPAA compliance requirements to those personnel assigned. Receive and follow directives and instructions from senior manager and the technical director to properly perform position functions and responsibilities. Answer the telephone, document, relay, and deliver messages, or resolves requests, as appropriate. Schedule patients' exams according to physician's orders and patient requests, as required. Track, supervise, and assist Patient Intake Coordinator's effort to verify patient benefits and collect appropriate time of service funds according to individual patient benefits. Track, supervise, and assist Patient Intake Coordinator's to coordinate same day add-on screening mammography service and additional exams per patient or physician request. Coordinate with the center manager to ensure that performance standards and objectives are achieved. Coordinate with the center manager to address staff coverage during scheduled and unscheduled absences. Maintain an in-depth knowledge of basic operations and aspects of the RIS and all other operating systems related to PIC check-in to troubleshoot problems effectively. Maintain PHI special restrictions policy and database. Provide reports as necessary and requested by patients and referring physicians. Maintain adequate office inventory and review orders placed, with consideration of the financial impact. Greet patients and act as medical reception to ensure patient services are completed. Provide follow-up information to patients and visitors, provide preparation instructions to patients. Collect insurance information and payments for procedures. Determine billing statements and provide receipts. Review insurance and billing information with patients. Balance daily receipts of cash, check, credit card payments and cash boxes. Contribute to and maintain good working rapport with all patients, personnel, radiologists, and physicians to assure that the organization's objectives can effectively meet the needs of all patients and physicians. Assure that the patient's right to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained. Maintain confidentiality of all PHI. Follow established policies, procedures, legal regulations including safety and precautionary requirements. Attend, participate and conduct in-service education classes, seminars, and training programs as necessary. Responsible for presiding over periodic office staff meetings as necessary. In addition to a collaborative work environment, we offer a generous compensation package: Competitive medical, dental and vision benefits plans Life and long-term disability insurance Three weeks paid time off 401k with a generous company contribution Six paid holidays Imaging services for employees and immediate household And much more! Requirements Required-High School Diploma or GED Experience Required- 2-5 years' medical reception/guest services. Radiology Regional is an Equal Opportunity Employer.
    $41k-58k yearly est. 4d ago
  • Billing Coordinator

    St. Joseph's Health 4.8company rating

    Paterson, NJ jobs

    Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection. Works in a timely and courteous manner when responding to patients, physicians or insurance companies inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issue Work requires a High School diploma or equivalent and up to one year of basic technical training in health care billing/customer service and three to six months of previous experience plus three months or less of on the job training and orientation. Proficient knowledge of Microsoft Office preferred
    $53k-65k yearly est. Auto-Apply 1d ago
  • Reimbursement And Billing Coordinator

    Toledo Clinic 4.6company rating

    Toledo, OH jobs

    Creates and maintains fee schedule files. Develop, test, and implement eCW applications. Monitor payor reimbursement and compliance. Assist medical offices and Business Services with fee schedules and unit fee pricing. Accountable for the TCI charge master. Support Administration and Credentialing with contracts. Perform fee analysis. Principal Duties & Responsibilities: Example of Essential Duties: Responsible for the update and control of the fee schedule files. Work with the Business Office staff to coordinate Payor issues between the Business Office, Insurance Carrier, and Medical Offices. Maintain the TCI charge master by updating payor rates and monitoring necessary unit fee increases/decreases. Generate payor analysis as requested by Administration/Contracting Committee. Assist offices with any fee schedule issues they may have. Work with IT and eCW testing new applications. Pull contracting information as requested. Communicate with Payors on issues regarding reimbursement Other Essential Duties May Include (but are not limited to): Other duties as assigned. Knowledge, Skills & Abilities: Required: - Extensive knowledge of Excel pertaining to Formulas and Pivot Tables - Working knowledge of a physician based medical office practice. - Knowledge of physician coding and federal/state regulations of patient care. - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles. Education: - HS diploma or GED, Medical billing - Bachelors Degree
    $39k-45k yearly est. Auto-Apply 2d ago
  • Insurance Collections Specialist

    Gastro Health 4.5company rating

    Miami, FL jobs

    Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Lake Mary, FL jobs

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 10h ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Lake Mary, FL jobs

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 60d+ ago
  • Collections Specialist

    Dds Lab 4.4company rating

    Tampa, FL jobs

    The Collections Specialist is responsible for day-to-day receivables activities that provide department level accounting support and ensure departmental goals and objectives are achieved. The Collections Specialist will be responsible for complying with department and company-wide accounting procedures and with generally accepted accounting principles while performing the job duties including maintaining customer accounts, processing and recording customer payments, identifying outstanding invoices, collections, credits, and responding to customer questions regarding invoices and credit requests. Essential Duties Process, record, and reconcile customer payments & credits. Respond to customer questions and concerns timely via phone and email. Prepare and send statements, invoices, and reports to clients, as scheduled or requested. Establish and maintain relationships with new and existing customers. Monitor accounts, identify potential customer issues, and manage delinquencies. Process monthly customer payments for card on file customers. Maintain case financial hold process for past due accounts. Manage cases returned for financial credit review Support year-end and other audits, responding to auditor requests for data, gathering information, and preparing schedules. Participate in special projects and AR research as required. Qualifications Minimum of 3 years related collections experience Excellent communication skills Proficient in Word, Excel, Outlook Previous experience with AR systems, namely Great Plains, preferred General knowledge of GAAP and basic accounting principles Familiarity with standard accounting concepts, practices, or procedures Strong understanding and appreciation of deadlines and commitment to schedules and details Special Position Requirements Strong interpersonal communication and active listening skills. Strong proficiency with Excel, Word and other MS Office programs Ability to communicate both professionally and effectively on the phone or in email to ensure cooperation and teamwork between the customer and lab Advanced critical thinking and problem-solving skills Advanced organizational and time management skills General understanding of accounting principles and practices Ability to flourish in a dynamic, growing organization.
    $30k-41k yearly est. 7d ago

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