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Working At Capital One

Capital One has been providing customized financial products since 1988 when the company was founded by Richard Fairbank (seems like a missed opportunity, right?). Ever since then, the company has been working hard to provide the best experience for not only the customers, but also the associates who work there.

Capital One is made of dreamers who dare to disrupt the status quo in order to find a better solution. The financial institution has a mission of changing the way people bank. Through combining information, technology, testing and a great team, the company works hard to provide clients customized financial products. That may be why the company is one of America's largest consumer franchises.

In order to create a culture that the company is proud of, they have committed to fostering a diverse and inclusive environment. People love working at Capital One due to this type of environment. Everyone's voice is heard because the company believes that everyone has a unique point of view to share. This is essential when it comes to reimagining money, which is the company's goal. By infusing everyone's ingenuity, simplicity and humanity, Capital One is able to provide customers only the best.

Diving Into the Values at Capital One

One of Capital One's highest priorities is ensuring the workplace is one that is diverse and inclusive. "We started Capital One with a simple principle--attract great talent and give them the opportunity to be great," said Fairbank. "Embracing diversity is critical to getting the best talent. We believe our workforce should reflect the communities and customers we serve."

The associates who work at Capital One come from a variety of backgrounds all with unique perspectives and experiences. The community that the company has built is one that allows everyone to thrive. This community reflects the company's values: Excellence and Do The Right Thing. These values are represented in the diverse talent acquisition, talent management and supplier practices.

The company's commitment to representing a diverse team has been recognized by the many awards it receives every year. Just to give you a sense, Capital One has been named a Top Company for Executive Women, and one of the Best Places to Work for LGBT and Disability Inclusion. The National Minority Supplier Development Council honored the company with a Corporation of the Year award for Corporate Excellence in Access to Capital.

"I am fortunate to work with the amazing people of Capital One," said Fairbank. "To a person, they lead with their hearts and elevate those around them. Diversity in all of its forms--diversity of people and diversity of thought--will remain a foundational part of who we are and how we work."

The People at Capital One

A Team Built on Collaboration

Capital One strives to hire a great team of people, so you can rest assured you'll be working with people who are passionate about their work. The great minds who work at Capital One are constantly collaborating with one another in an effort to come up with the next big idea. They work together as a large team, and then also work on smaller teams. These teams are also known as:

  • Customer Advocates: These people are in the front offices representing everything the company stands for. They are the ones who listen and offer creative solutions to the customers. They work in the business banking, commercial banking, personal banking, investing, customer care, sales and operations departments.
  • Technology Explorers: These teammates are continually seeking new ways to drive technology forward. They're trying to revolutionize the financial industry through the use of technology and data analytics. They provide other teams the resources and tools necessary to power forward. They can be found in the engineering and technology operations departments.
  • Product Innovators: These guys are always looking into the future to find out what's next. They're the brains behind the products that make customers' lives that much easier. They thrive on solving problems by sorting through data, agile principles and human insights. They're trying to reinvent how people interact with money. They're going to be located in the design, product management, analytics and data science departments.
  • Company Builders: These employees focus on creating change that helps solve problems. By developing relationships with consumers, they're able to figure out what needs to be solved next. They are the ones who are called upon when a tough decision has to be made because they're going to know what's best for the company as a whole, as well as the customers and shareholders. They'll be in the strategy, finance, people & workplace, legal, risk management/audit, project/process management and brand/marketing departments.
  • The Culture at Capital One

    Where Your Family Comes First

    At Capital One, the culture is very family-friendly. The company knows that the employees are more than just that. The team members are friends, mothers, fathers, sons, daughters and community leaders. They have interests and needs outside of work that must come first. So, the company takes great strides to ensure employees' families come before work. That's why the company takes work/life balance very seriously. At Capital One, they understand that you have another life outside of work. That's why the culture is based on caring about others.

    Every day, teammates come in ready to provide great experiences for fellow teammates and customers. The culture that is fostered at Capital One is one that ensures you will be heard no matter what. In order to have an inclusive work environment, Capital One knows that every employee must feel valued and appreciated. It's safe to say that they do feel that in the open culture at Capital One.

    The Benefits at Capital One

    So Good You'll Want to Have a Baby

    Capital One is very family-first minded. It shows through the benefits that are offered there. For one, they're continuously trying to improve the transition from motherhood to working mother. They don't just stop at the 18 weeks of paid maternity leave. Or at the private rooms in Capital One that are designated for breastfeeding and pumping. Mothers at Capital One find themselves surrounded by support that allows them to put their most important job first (and that is being a mother).

    And if you're considering becoming a mother, they have benefits for you too. The Future Moms Program is designed to give you access to registered nurses who will answer your most pressing questions. Those same nurses also will be able to help you make good choices and follow a plan of care. For all of you dads out there, Capital One hasn't forgotten about you. With 8 weeks of paid parental leave, you'll be able to really get to know your new little one.

    Back to you, moms. After your 18 weeks of leave, you'll return to your work duties. But even if your normal work duties involve travel, Capital One is there by your side. Through a partnership with Milk Stork, you'll be able to ship a day's supply of fresh breast milk home to your baby. That way you don't have to worry about pre-pumping or having to travel with breast milk.

    Adoptive parents and those who use a surrogate, you're up. Capital One knows both of these processes can be expensive, which tends to lead to stress. To ease your stress and help you transition into parenthood, the company offers a special reimbursement program for both paths. Full-time employees can receive up to $35,000 from the company. And that's per child of up to 3 children.

    The Organization’s Mission

    Helping to build strong and healthy communities benefits us all. We apply the same principles of innovation, collaboration and empowerment to our work in the community that we do in our business.


    Bank Holding





    Founded in



    McLean, VA


    Organization Type


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    The Team At Capital One

    The Culture At Capital One

    Information provided by the company
    You will join passionate and talented people across the company to meet customers where they are and positively impact their lives. You can join Capital One focusing on different business areas within the company, such as:
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    We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers. We are looking to change the way people engage with their money, their bank, and their financial lives.
    Show More
    With excellence and integrity at heart, you'll continue to grow and be challenged in the place you've been looking for all along. If this sounds about right, then you might be perfect for the Capital One Workplace Solutions team.
    Show More
    They are also excited to be a part of the digital marketing industry and passionate about positive consumer experiences. S/he will be competitive and want to win the hearts and minds of consumers. They will not be afraid to champion an 'out of the box' idea but will have a healthy dose of pragmatism.
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    We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers. As a team, we come to work every day looking to build digital experiences that are authentic & bold.
    Show More
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    Capital One Reviews

    Zippia Official Logo


    Zippia UserApril 2021


    Zippia Official LogoZippia UserApril 2021

    What Do You Like About Working There?

    The work environment is great, and they provide a lot for their employees. Show More

    What DON'T You Like About Working There?

    Due to how much they uplift their employees, it’s hard to find/present clear differences in performance if something is not within your pay grade depending on one’s manager. Show More

    What Are Your Favorite Benefits/Perks?

    Medical and on-site amenities. Show More
    Zippia Official Logo


    Zippia UserJanuary 2021


    Zippia Official LogoZippia UserJanuary 2021

    What Do You Like About Working There?

    Training and computer web based programs. Answering phones as customer service representative.
    Zippia Official Logo


    Zippia UserDecember 2020


    Zippia Official LogoZippia UserDecember 2020

    What Do You Like About Working There?

    Benefits. Great team. Bonuses. Show More

    What DON'T You Like About Working There?

    Low salary. Little care for the individual by management. Customer service revolving door Show More
    Zippia Official Logo


    Zippia UserDecember 2020


    Zippia Official LogoZippia UserDecember 2020

    What Do You Like About Working There?

    Great pay. Good people, great cafeterias. Paid classes and catered Training. Show More

    What DON'T You Like About Working There?

    Forced distributions and cross calibrations. Seems like someone always has to lose. It's awful. Climate is tense. Miidle-aged people need not apply. Show More

    What Are Your Favorite Benefits/Perks?

    Onsite health center. Discounts. Subsidized health food in all cafeterias, and guest speakers Show More
    Zippia Official Logo


    Zippia UserMay 2020


    Zippia Official LogoZippia UserMay 2020

    What Do You Like About Working There?

    The people. The benefits. Added perks. Show More

    What DON'T You Like About Working There?

    The performance management system is designed to deliberately push people out in favor of bringing in new vollege hires. Youth is valued over dedication. Show More

    What Are Your Favorite Benefits/Perks?

    Free snacks and lots of free food Show More
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    Capital One Rankings

    Capital One is ranked #51 on the Best Companies to Work For in Virginia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Capital One Salaries

    How much does Capital One pay?
    The national average salary for a Capital One employee in the United States is $63,924 per year. Employees in the top 10 percent can make over $115,000 per year, while employees at the bottom 10 percent earn less than $35,000 per year.
    Salary Score
    Average Employee Earnings

    Capital One Salaries By Job Title

    While Capital One employees earn an average yearly salary of $63,924, different roles can command different wages. Some of the job titles with high salaries at Capital One are team leader, business manager, senior software engineer, and sales associate. A typical team leader salary at Capital One is $115,838. Other roles at Capital One include customer service representative and cashier. A customer service representative at Capital One earns an average yearly salary of $25,700.
    Job Title
    Average Salarydesc
    Team Leader
    Salary Range103k - 129k$116k$115,838
    Business Manager
    Salary Range92k - 123k$107k$107,211
    Senior Software Engineer
    Salary Range94k - 119k$106k$106,091
    Sales Associate
    Salary Range91k - 113k$102k$101,944
    Application Software Developer
    Salary Range86k - 115k$100k$99,741
    Quality Assurance Lead
    Salary Range86k - 107k$97k$96,535
    Data Engineer
    Salary Range86k - 104k$95k$95,038
    At-Risk Specialist
    Salary Range79k - 103k$91k$90,708
    Salary Range75k - 107k$90k$90,077
    Applications Developer
    Salary Range75k - 100k$87k$86,906

    Capital One Careers

    On average, employees at Capital One stay with the company for 3.0 years. Employees most commonly join Capital One after leaving Bank of America. When they leave Capital One, they most frequently get their next job at Bank of America.

    Average Length of Employment

    Capital One
    3.0 years
    Wells Fargo
    2.9 years

    Top Employers Before Capital One

    8.8 %

    Top Employers After Capital One

    8.3 %

    Capital One Employee Demographics

    Diversity Score
    We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

    Capital One Employees Education

    Of the 49,301 employees at Capital One, 18.0% attended Virginia Commonwealth University. Employees at Capital One most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

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    Capital One Employee Political Affiliation

    Capital One employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Capital One employee was by Ryan Schneider. Ryan Schneider donated $40,700 to the Republican Party.

    Employee Political Donations

    NameascdescJob TitleascdescPartyascdescDonationascdesc
    Ryan SchneiderExecutive
    Ryan Schneider
    Republican Party
    Republican Party
    $40,700Republican Party
    Stephen MugfordExecutive Vice President
    Stephen Mugford
    Executive Vice President
    Executive Vice President
    Democratic Party
    Democratic Party
    $20,800Democratic Party
    Richard FairbankExecutive
    Richard Fairbank
    Republican Party
    Republican Party
    $20,300Republican Party
    Jonathan WitterExecutive
    Jonathan Witter
    Republican Party
    Republican Party
    $12,700Republican Party
    Mary HochCommercial Banker
    Mary Hoch
    Commercial Banker
    Commercial Banker
    Democratic Party
    Democratic Party
    $11,767Democratic Party
    Stephen CrawfordChief Finance Officer
    Stephen Crawford
    Chief Finance Officer
    Chief Finance Officer
    Republican Party
    Republican Party
    $10,000Republican Party
    Dean GrahamFinance Vice President
    Dean Graham
    Finance Vice President
    Finance Vice President
    Democratic Party
    Democratic Party
    $9,200Democratic Party
    Detelina IvanovaAnalyst
    Detelina Ivanova
    Democratic Party
    Democratic Party
    $8,725Democratic Party
    Richard OlsonGovernment Relations
    Richard Olson
    Government Relations
    Government Relations
    Republican Party
    Republican Party
    $8,050Republican Party
    Jeffery JonesManager
    Jeffery Jones
    Democratic Party
    Democratic Party
    $7,990Democratic Party
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    Capital One Employment Videos

    Capital One Financial Performance

    Performance Score
    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


    > $1B

    Founded in


    Organization type


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    Capital One Subsidiaries

    Subsidiaries to Capital One include Chevy Chase Insurance Agency. Employees at the parent company, Capital One, earn $63,924 whereas employees at Chevy Chase Insurance Agency earn $42,416, on average.
    Average Salarydesc
    Chevy Chase Insurance Agency
    Salary Range30k - 58k$42k$42,416

    Capital One Competitors

    Based on our research, similar companies to Capital One are Ameriprise Financial, HSBC North America Holdings, and American Express. The average salaries at Ameriprise Financial rank the highest, with their employees earning an average salary of $84,806 per year. The salaries at HSBC North America Holdings average $79,071 per year, and the salaries at American Express come in at $77,853 per year.
    Average Salarydesc
    Ameriprise Financial
    Salary Range59k - 120k$85k$84,806
    HSBC North America Holdings
    Salary Range57k - 109k$79k$79,071
    American Express
    Salary Range56k - 107k$78k$77,853
    Western Union
    Salary Range55k - 105k$77k$76,696
    Voya Financial
    Salary Range55k - 105k$76k$76,332
    JPMorgan Chase
    Salary Range48k - 96k$68k$67,986
    Salary Range46k - 97k$67k$67,460
    American Financial Group
    Salary Range43k - 89k$62k$62,075
    Discover Financial Services
    Salary Range44k - 84k$61k$61,363
    The Hartford
    Salary Range37k - 74k$53k$52,511

    Frequently Asked Questions about Capital One

    When was Capital One founded?

    Capital One was founded in 1994.

    How many Employees does Capital One have?

    Capital One has 49,301 employees.

    How much money does Capital One make?

    Capital One generates $28.1B in revenue.

    What industry is Capital One in?

    Capital One is in the bank holding industry.

    What is Capital One's mission?

    Capital One's mission statement is "Helping to build strong and healthy communities benefits us all. We apply the same principles of innovation, collaboration and empowerment to our work in the community that we do in our business."

    What type of company is Capital One?

    Capital One is a public company.

    Who are Capital One's competitors?

    Capital One competitors include Bank of America, Wells Fargo, American Express, HSBC North America Holdings, Fifth Third Bank, Discover Financial Services, JPMorgan Chase, Commerce Bancshares, SunTrust Banks, The PNC Financial Services Group, Regions Financial, M&T Bank, BB&T, Citi, Western Union, American Financial Group, Alliance Data, Ameriprise Financial, The Hartford, Voya Financial.

    Where is Capital One's headquarters?

    Capital One's headquarters is in McLean, VA.

    Are You An Executive, HR Leader, Or Brand Manager At Capital One?

    Claiming and updating your company profile on Zippia is free and easy.

    Updated December 31, 2020

    Zippia gives an in-depth look into the details of Capital One, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Capital One. The employee data is based on information from people who have self-reported their past or current employments at Capital One. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Capital One and its employees or that of Zippia.

    Capital One may also be known as or be related to CAPITAL ONE FINANCIAL CORP, Capital One, Capital One Financial Corporation, capital one bank and capital one, n.a.