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The Culture At Capital One

Information provided by the company
You will join passionate and talented people across the company to meet customers where they are and positively impact their lives. You can join Capital One focusing on different business areas within the company, such as:
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We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers. We are looking to change the way people engage with their money, their bank, and their financial lives.
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With excellence and integrity at heart, you'll continue to grow and be challenged in the place you've been looking for all along. If this sounds about right, then you might be perfect for the Capital One Workplace Solutions team.
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They are also excited to be a part of the digital marketing industry and passionate about positive consumer experiences. S/he will be competitive and want to win the hearts and minds of consumers. They will not be afraid to champion an 'out of the box' idea but will have a healthy dose of pragmatism.
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We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers. As a team, we come to work every day looking to build digital experiences that are authentic & bold.
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Working At Capital One

Capital One has been providing customized financial products since 1988 when the company was founded by Richard Fairbank (seems like a missed opportunity, right?). Ever since then, the company has been working hard to provide the best experience for not only the customers, but also the associates who work there.

Capital One is made of dreamers who dare to disrupt the status quo in order to find a better solution. The financial institution has a mission of changing the way people bank. Through combining information, technology, testing and a great team, the company works hard to provide clients customized financial products. That may be why the company is one of America's largest consumer franchises.

In order to create a culture that the company is proud of, they have committed to fostering a diverse and inclusive environment. People love working at Capital One due to this type of environment. Everyone's voice is heard because the company believes that everyone has a unique point of view to share. This is essential when it comes to reimagining money, which is the company's goal. By infusing everyone's ingenuity, simplicity and humanity, Capital One is able to provide customers only the best.

Diving Into the Values at Capital One

One of Capital One's highest priorities is ensuring the workplace is one that is diverse and inclusive. "We started Capital One with a simple principle--attract great talent and give them the opportunity to be great," said Fairbank. "Embracing diversity is critical to getting the best talent. We believe our workforce should reflect the communities and customers we serve."

The associates who work at Capital One come from a variety of backgrounds all with unique perspectives and experiences. The community that the company has built is one that allows everyone to thrive. This community reflects the company's values: Excellence and Do The Right Thing. These values are represented in the diverse talent acquisition, talent management and supplier practices.

The company's commitment to representing a diverse team has been recognized by the many awards it receives every year. Just to give you a sense, Capital One has been named a Top Company for Executive Women, and one of the Best Places to Work for LGBT and Disability Inclusion. The National Minority Supplier Development Council honored the company with a Corporation of the Year award for Corporate Excellence in Access to Capital.

"I am fortunate to work with the amazing people of Capital One," said Fairbank. "To a person, they lead with their hearts and elevate those around them. Diversity in all of its forms--diversity of people and diversity of thought--will remain a foundational part of who we are and how we work."

The People at Capital One

A Team Built on Collaboration

Capital One strives to hire a great team of people, so you can rest assured you'll be working with people who are passionate about their work. The great minds who work at Capital One are constantly collaborating with one another in an effort to come up with the next big idea. They work together as a large team, and then also work on smaller teams. These teams are also known as:

  • Customer Advocates: These people are in the front offices representing everything the company stands for. They are the ones who listen and offer creative solutions to the customers. They work in the business banking, commercial banking, personal banking, investing, customer care, sales and operations departments.
  • Technology Explorers: These teammates are continually seeking new ways to drive technology forward. They're trying to revolutionize the financial industry through the use of technology and data analytics. They provide other teams the resources and tools necessary to power forward. They can be found in the engineering and technology operations departments.
  • Product Innovators: These guys are always looking into the future to find out what's next. They're the brains behind the products that make customers' lives that much easier. They thrive on solving problems by sorting through data, agile principles and human insights. They're trying to reinvent how people interact with money. They're going to be located in the design, product management, analytics and data science departments.
  • Company Builders: These employees focus on creating change that helps solve problems. By developing relationships with consumers, they're able to figure out what needs to be solved next. They are the ones who are called upon when a tough decision has to be made because they're going to know what's best for the company as a whole, as well as the customers and shareholders. They'll be in the strategy, finance, people & workplace, legal, risk management/audit, project/process management and brand/marketing departments.
  • The Culture at Capital One

    Where Your Family Comes First

    At Capital One, the culture is very family-friendly. The company knows that the employees are more than just that. The team members are friends, mothers, fathers, sons, daughters and community leaders. They have interests and needs outside of work that must come first. So, the company takes great strides to ensure employees' families come before work. That's why the company takes work/life balance very seriously. At Capital One, they understand that you have another life outside of work. That's why the culture is based on caring about others.

    Every day, teammates come in ready to provide great experiences for fellow teammates and customers. The culture that is fostered at Capital One is one that ensures you will be heard no matter what. In order to have an inclusive work environment, Capital One knows that every employee must feel valued and appreciated. It's safe to say that they do feel that in the open culture at Capital One.

    The Benefits at Capital One

    So Good You'll Want to Have a Baby

    Capital One is very family-first minded. It shows through the benefits that are offered there. For one, they're continuously trying to improve the transition from motherhood to working mother. They don't just stop at the 18 weeks of paid maternity leave. Or at the private rooms in Capital One that are designated for breastfeeding and pumping. Mothers at Capital One find themselves surrounded by support that allows them to put their most important job first (and that is being a mother).

    And if you're considering becoming a mother, they have benefits for you too. The Future Moms Program is designed to give you access to registered nurses who will answer your most pressing questions. Those same nurses also will be able to help you make good choices and follow a plan of care. For all of you dads out there, Capital One hasn't forgotten about you. With 8 weeks of paid parental leave, you'll be able to really get to know your new little one.

    Back to you, moms. After your 18 weeks of leave, you'll return to your work duties. But even if your normal work duties involve travel, Capital One is there by your side. Through a partnership with Milk Stork, you'll be able to ship a day's supply of fresh breast milk home to your baby. That way you don't have to worry about pre-pumping or having to travel with breast milk.

    Adoptive parents and those who use a surrogate, you're up. Capital One knows both of these processes can be expensive, which tends to lead to stress. To ease your stress and help you transition into parenthood, the company offers a special reimbursement program for both paths. Full-time employees can receive up to $35,000 from the company. And that's per child of up to 3 children.

    The Organization’s Mission

    Helping to build strong and healthy communities benefits us all. We apply the same principles of innovation, collaboration and empowerment to our work in the community that we do in our business.

    Industry

    Financial Services

    Revenue

    $26.0B

    Employees

    51,985

    Founded in

    1994

    Headquarters

    McLean, VA

    Website

    www.capitalone.com

    Organization Type

    Public

    Is This Your Company?

    Capital One Employee Reviews

    Zippia Official Logo

    1.0

    Zippia UserJune 2022

    1.0

    Zippia Official LogoZippia UserJune 2022

    What Do You Like About Working There?

    I like the benefits that the company provides.

    What DON'T You Like About Working There?

    I dont like how little the pay is

    What Are Your Favorite Benefits/Perks?

    work from home
    Zippia Official Logo

    5.0

    Zippia UserFebruary 2022

    5.0

    Zippia Official LogoZippia UserFebruary 2022

    What Do You Like About Working There?

    Out of all the places I have words capital One has honestly been the best.

    What DON'T You Like About Working There?

    Internal mobility is sometimes hard.
    Zippia Official Logo

    5.0

    Zippia UserJuly 2021

    5.0

    Zippia Official LogoZippia UserJuly 2021

    What Do You Like About Working There?

    Flexibility, pay, growth encouraged, paid training and certifications, as conscious as a corporation can be

    What Are Your Favorite Benefits/Perks?

    pay
    Zippia Official Logo

    5.0

    Zippia UserApril 2021

    5.0

    Zippia Official LogoZippia UserApril 2021

    What Do You Like About Working There?

    Great Culture, Pay, and Benefits direct management is great

    What DON'T You Like About Working There?

    Senior Leadership

    What Are Your Favorite Benefits/Perks?

    401k, ESPP
    Zippia Official Logo

    4.0

    Zippia UserApril 2021

    4.0

    Zippia Official LogoZippia UserApril 2021

    What Do You Like About Working There?

    The work environment is great, and they provide a lot for their employees.

    What DON'T You Like About Working There?

    Due to how much they uplift their employees, it’s hard to find/present clear differences in performance if something is not within your pay grade depending on one’s manager.

    What Are Your Favorite Benefits/Perks?

    Medical and on-site amenities.
    Anonymous review of Capital One

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    The Team At Capital One

    Key People

    Richard Fairbank

    Kevin Hartz

    Nigel Morris

    Capital One Company Rankings

    Capital One is ranked #77 on the Best Companies to Work For in Virginia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Capital One Salaries

    8.6
    Salary Score
    The national average salary for a Capital One employee in the United States is $63,125 per year. Employees in the top 10 percent can make over $113,000 per year, while employees at the bottom 10 percent earn less than $35,000 per year.
    Average Capital One Salary
    $63,125 yearly
    $30.35 hourly
    Updated July 11, 2022
    $35,000
    10 %
    $63,000
    Median
    $113,000
    90 %
    Average Employee Earnings

    Highest Paying Jobs At Capital One

    Rank  Job Title  Avg. Salary  Hourly Rate  
    1Business Manager$109,245$53
    2Applications Developer$103,672$50
    3Statistician$102,525$49
    4Data Engineer$101,259$49
    5Team Leader$100,351$48
    6Senior Software Engineer$94,136$45
    7At-Risk Specialist$93,239$45
    8Quality Assurance Lead$91,362$44
    9Senior Business Analyst$86,313$42
    10Principal Associate$84,973$41
    11Account Supervisor$84,411$41
    12Quality Assurance Tester$84,375$41
    13Data Analyst$84,362$41
    14NET Developer$81,033$39
    15Account Manager$65,267$31
    16Finance Advisor$64,530$31
    17Loan Processor$43,877$21
    18Operations Coordinator$42,616$20
    19Administrative Assistant$41,604$20
    20Relationship Banker$37,396$18

    Capital One Demographics Summary

    9.8
    Diversity Score
    We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

    Capital One Gender Distribution

    Male
    Male
    46%
    Female
    Female
    54%

    Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Capital One. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

    • Capital One has 51,985 employees.

    • 54% of Capital One employees are women, while 46% are men.

    • The most common ethnicity at Capital One is White (53%), followed by Hispanic or Latino (15%) and Black or African American (14%).

    • Capital One employees are most likely to be members of the democratic party.

    • On average, employees at Capital One stay with the company for 4.8 years.

    • The average employee at Capital One makes $63,125 per year.

    Biggest Capital One Locations

    Rank  City  Job Count  
    1New York, NY609
    2Chicago, IL240
    3Fort Worth, TX198
    4San Francisco, CA128
    5Dallas, TX104
    6Philadelphia, PA78
    7Houston, TX7
    8Austin, TX7
    9Los Angeles, CA3
    10Phoenix, AZ3

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    Capital One Employee Political Affiliation

    Capital One employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Capital One employee was by Ryan Schneider. Ryan Schneider donated $40,700 to the Republican Party.

    Parties

    Democratic Party

    76.6 %
    -

    Republican Party

    23.3 %
    -

    Green Party

    0.1 %
    -

    Employee Political Donations

    Name  Job Title  Party  Donation  
    Ryan SchneiderExecutiveRepublican Party$40,700
    Stephen MugfordExecutive Vice PresidentDemocratic Party$21,050
    Richard FairbankExecutiveRepublican Party$20,300
    Melissa McSherryExecutiveDemocratic Party$15,500
    Jonathan WitterExecutiveRepublican Party$12,700
    Chad HagwoodMortgage BankerRepublican Party$12,604
    Mary HochCommercial BankerDemocratic Party$11,767
    Stephen CrawfordChief Finance OfficerRepublican Party$10,000
    Dean GrahamFinance Vice PresidentDemocratic Party$9,200
    Detelina IvanovaAnalystDemocratic Party$8,725
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    Capital One Employment Videos

    Capital One Financial Performance

    9.9
    Performance Score
    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

    How Would You Rate The Company Culture Of Capital One?

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    Capital One Subsidiaries

    Subsidiaries to Capital One include Sharebuilder Securities. Employees at the parent company, Capital One, earn $63,125 whereas employees at Sharebuilder Securities earn $81,899, on average.
    Company
    ascdesc
    Average Salarydesc

    Sharebuilder Securities

    Salary Range59k - 113k$82k$81,899
    $59k
    $113k

    Capital One Competitors

    Based on our research, similar companies to Capital One are American Express, Citi, and Sharebuilder Securities. The average salaries at American Express rank the highest, with their employees earning an average salary of $83,823 per year. The salaries at Citi average $81,932 per year, and the salaries at Sharebuilder Securities come in at $81,899 per year.
    Companydesc
    Average Salarydesc
    American Express
    Salary Range62k - 113k$84k$83,823
    Citi
    Salary Range56k - 118k$82k$81,932
    Sharebuilder Securities
    Salary Range59k - 113k$82k$81,899
    Western Union
    Salary Range53k - 105k$75k$74,791
    Genworth
    Salary Range50k - 94k$69k$69,140
    JPMorgan Chase & Co.
    Salary Range47k - 98k$69k$68,820
    Discover
    Salary Range46k - 88k$64k$63,974
    Ally Financial
    Salary Range46k - 87k$64k$63,729
    KeyBank
    Salary Range39k - 77k$55k$55,439
    Bank of America
    Salary Range37k - 74k$53k$52,542
    $29k
    $118k

    Frequently Asked Questions about Capital One

    When was Capital One founded?

    Capital One was founded in 1994.

    How many Employees does Capital One have?

    Capital One has 51,985 employees.

    How much money does Capital One make?

    Capital One generates $26.0B in revenue.

    What industry is Capital One in?

    Capital One is in the financial services industry.

    What is Capital One's mission?

    Capital One's mission statement is "Helping to build strong and healthy communities benefits us all. We apply the same principles of innovation, collaboration and empowerment to our work in the community that we do in our business."

    What type of company is Capital One?

    Capital One is a public company.

    Who are Capital One's competitors?

    Capital One competitors include Bank of America, Wells Fargo, American Express, Fifth Third Bank, Discover, HSBC Bank, Citi, JPMorgan Chase & Co., Commerce Bank, U.S. Bank, SunTrust, Regions Bank, Sharebuilder Securities, M&T Bank, BB&T, The PNC Financial Services Group, KeyBank, Western Union, Genworth, Ally Financial.

    Who works at Capital One?

    Richard Fairbank (Chairman/President/CEO/Founder)

    Kevin Hartz (Chief Executive Officer/Co-Founder)

    Nigel Morris (Founder)

    Are You An Executive, HR Leader, Or Brand Manager At Capital One?

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    Capital One FAQs

    Does Capital One drug test?

    No, Capital One does not drug test. The company does not drug test candidates during the hiring process and also does not randomly drug screen current employees.

    What is the dress code at Capital One?

    The dress code at Capital One is business casual for all employees at its banks. However, more senior corporate roles have a professional dress policy in certain instances.

    Capital One allows employees to have visible tattoos and certain facial piercings, such as a nose ring. However, tattoos must be deemed appropriate and inoffensive by management.

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    Zippia gives an in-depth look into the details of Capital One, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Capital One. The employee data is based on information from people who have self-reported their past or current employments at Capital One. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Capital One. The data presented on this page does not represent the view of Capital One and its employees or that of Zippia.

    Capital One may also be known as or be related to Capital One, Capital One Financial Corporation, Capital One Securities, Inc., capital one bank and capital one, n.a.