Lead Business Risk Control Testing Specialist
Capital One job in Columbus, OH
The Lead Business Risk and Control Specialist is responsible for performing business compliance and operational risk and control activities. They are also responsible for educating and training the business to ensure compliance with regulations. They will also evaluate current operations across the business to identify areas for enhancements. They will serve also as partners with the business to implement processes.
Responsibilities:
Creates and distributes monthly risk and project process reporting.
Provides education and monitors the business on requirements of company policies and standards related to risk and control ownership.
Develops and implements job aids and tools to facilitate efficient completion of policy and standard requirements.
Identifies and implements effective controls to manage operational, financial, and compliance risks.
Maintains an accurate library of risks and controls. Performs control design reviews and compliance risk assessments.
Monitors the risk and control environment for weaknesses and identifies solutions to improve the effectiveness and efficiency of controls.
Executes control testing plans.
Leads the completion of projects and develops, implements, and administers control standardization and workflow solutions.
Creates continual monitoring exception reports for critical business processes.
Works as a liaison between Payments Risk and partners such as Operational Risk
Management, Internal Audit, Third Party Risk Management, etc.
Basic Qualifications:
Bachelor's Degree in Business Or Marketing.
4+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations or Vendor Management.
Preferred Qualifications:
6+ years of experience in Financial Services, Marketing, Compliance, Internal Audit Operations, Vendor Management areas, Operational and Regulatory risk.
Payments/Financial industry experience
Excellent presentation skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Columbus, OH: $106,700 - $121,700 for Principal Risk Specialist
Riverwoods, IL: $106,700 - $121,700 for Principal Risk Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplySenior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote)
Capital One job in Columbus, OH
Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team.
In this role, you are a jack of all trades! Administrative Assistants perform an array of administrative functions critical to running an organization efficiently. You will strategically manage your executives' complex schedules through prioritization and organization. You will handle travel arrangements, create expense reports, and disseminate information. Your communication will be personable while still getting your point across. As team ambassador, you are proficient in writing and proof-reading with impeccable grammar and composition.
**Responsibilities** :
+ Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
+ Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
+ Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems
+ Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)
+ Prepare professional business communication documents including memos, letters, and emails
+ Build and maintain good business relationships with executives and administrative staff across the organizations
+ Participation in general administrative duties (copying), distributing mail, ad-hoc projects, committees and/or group events
+ Promote a fun and team-oriented work environment
At Capital One, you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.
**Basic Qualifications** :
+ High School Diploma, GED or equivalent certification
+ At least 2 years of Administrative experience
+ At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite
**Preferred Qualifications** :
+ Associates Degree
+ At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
+ At least 3+ years of calendar management supporting multiple executives
+ At least 1+ year of meeting and event planning experience
+ Experience setting up video conference and Zoom/Skype technology for meeting user
+ Experience planning ahead and managing time effectively
+ Excellent written and verbal communications
+ Excellent organizational skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $72,100 - $82,300 for Admin Support Assistant III
Richmond, VA: $72,100 - $82,300 for Admin Support Assistant III
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Associate - Modeling Analytics
Columbus, OH job
JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment.
Job Responsibilities
* Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations
* Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives
* Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement
* Create and present forecasts to senior management with a clear storyline and data support
* Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business
* Be a self-motivated individual with the ability to work on multiple projects with limited guidance
* Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR
Required qualifications, capabilities, and skills
* Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required.
* Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting.
* Minimum 3 years of related analytical experience.
* Strong knowledge of Python, SAS, SQL, and MS Office required.
* Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas.
* Excellent oral and written communication and presentation skills.
Preferred qualifications, capabilities, and skills
* Advanced degree is preferred.
* Strong P&L knowledge and understanding of drivers of profitability.
* Knowledge of CCAR (Stress Testing) and CECL process
Auto-ApplySenior Product Associate - Operations
Columbus, OH job
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
**Job responsibilities**
+ Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
+ Considers and plans for upstream and downstream implications of new product features on the overall product experience
+ Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
+ Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
+ Writes the requirements, epics, and user stories to support product development
**Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise in product management or a relevant domain area
+ Proficient knowledge of the product development life cycle
+ Experience in product life cycle activities including discovery and requirements definition
+ Developing knowledge of data analytics and data literacy
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Product Manager, Digital Channels Core Experience
Columbus, OH job
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives
+ Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
+ Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it
+ Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.
+ Evaluates information gathered from multiple sources and ensure consistency
+ Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Required qualifications, capabilities, and skills
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Customer obsessed and track record of driving measurable experience improvements
+ Experience defining, measuring, and reporting on analytics and experimentation results
+ Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
+ Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
+ Team-oriented disposition and positive attitude
+ Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred qualifications, capabilities, and skills
+ Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
New York,NY $122,550.00 - $201,000.00 / year
Project Manager - Operations Program Support
Columbus, OH job
JobID: 210660460 JobSchedule: Full time JobShift: : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success.
Job Responsibilities:
* Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
* Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
* Develop and manage integrated plans, providing regular progress communications to stakeholders.
* Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
* Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
* Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in a related field from an accredited learning institution.
* 5+ years of related Program or Project Management experience.
* Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
* Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
* Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
* Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.
Preferred Qualifications, Capabilities, and Skills:
* Project Management Professional (PMP).
* Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
* Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
* Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
* Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.
Auto-Apply2026 JPMorganChase Fellowship Program - Corporate Function - Global Finance & Business Management Analyst Program (GF&BM)Track
Columbus, OH job
JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply.
As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry.
This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm.
The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track.
**Job responsibilities**
+ Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers.
+ Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors.
+ Prepare and present a curriculum-based project to an audience of senior stakeholders.
**Required qualifications, capabilities, and skills**
+ Sophomore standing (expected graduation date of December 2027 through Summer 2028)
+ Attends college/university in the U.S. (all majors considered) in good standing
+ Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity
+ Possess a strong interest in developing professional skills for future opportunities in financial services
**Preferred qualifications, capabilities, and skills**
+ Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale
To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
**Locations fellows may join:**
Columbus, OH
Newark, DE
New York, NY
Plano, TX
Wilmington, DE
Fellows will have an opportunity to select up to three location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area.
**About Our Track**
**Line of Business:** Corporate Function
**Track:** Global Finance & Business Management Analyst Program (GF&BM)
Join our Global Finance & Business Management Analyst Fellowship Track to gain an understanding of our firm's operations, our lines of business and the critical role the Finance & Business Management organization plays.
As a fellow, you will explore how we support the businesses and contribute to the success of the firm. In this program track, you can:
+ Gain an understanding of how we provide insights that support business leaders in decision-making.
+ Deepen your understanding in how to develop accurate and detailed reports to track financial performance and operational efficiency.
+ Learn how the Finance & Business Management organization collaborates on projects that influence the firm's financial strategies and outcomes.
**What's next?**
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are ways for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**Base Pay/Salary**
New York,NY $26.45 - $26.45 / hour
Transaction Specialist II- Global Document Services
Westerville, OH job
JobID: 210681192 JobSchedule: Full time JobShift: : Are you ready to make an impact in a dynamic, production-driven environment? As a Transactions Specialist II in Global Document Services, you will play a key role in supporting our internal business partners and ensuring timely, accurate mail distribution. You'll have the opportunity to develop your skills, train others, and grow into a subject matter expert. At JPMorgan Chase, we value your growth and offer a collaborative team culture. Join us and help deliver essential communications to our clients.
As a Transactions Specialist II in Global Document Services within the Manual Department, you will coordinate the processing of statements, notices, letters, and checks, as well as special handling jobs. You will be responsible for manual processing tasks, including mailing, labeling, and prepping jobs, while ensuring accuracy and compliance with standard operating procedures. You will also serve as a trainer and guide for other specialists, sharing your expertise and supporting team success. In this role, you will work in a fast-paced environment where meeting deadlines and service level agreements is essential. Your contributions will help maintain the quality and reliability of our document services.
Global Document Services is JPMorgan Chase's primary print production and distribution unit, handling over 650 million mail pieces annually. Our team supports various lines of business and produces a wide range of products, including statements, checks, and marketing materials. You will collaborate with colleagues across the organization and have opportunities to cross-train in different areas. We foster a culture of teamwork, continuous learning, and operational excellence. Your role will be vital in delivering high-quality service to our clients.
Job responsibilities:
* Coordinate and process high volumes of statements, notices, letters, and checks
* Perform general mailing, including stuffing envelopes for bulk and individual mailings
* Create and validate labels for courier mailing (UPS, FedEx, USPS)
* Operate folder machines and prepare jobs/mail for distribution
* File checks and check images, transport trays and supplies as needed (lifting 40-70 lbs)
* Research and correct errors by applying Standard Operating Procedures (SOPs)
* Meet productivity and quality standards as defined by the department
* Work in a fast-paced, production-driven environment to meet deadlines and service level agreements
* Provide training and guidance to other specialists, becoming a subject matter expert
* Collaborate with team members and demonstrate strong interpersonal skills
* Perform other related duties as assigned
Required qualifications, capabilities and skills:
* High school diploma or GED
* Minimum 1 year experience in mail or production facility operations
* Ability to stand for long periods of time and ability to lift a minimum of 45lbs and deliver 200lbs supplies utilizing industrial pull/ push carts
* Proficiency in Microsoft Word, Excel, and Outlook
* Willingness to cross-train in different areas within the organization
* Strong communication and interpersonal skills for effective teamwork
* Ability to work in a fast-paced environment, meet deadlines and work collaboratively in a team environment
* Attention to detail and accuracy in processing and commitment to following standard operating procedures
* Ability to prioritize workload and operate efficiently with minimal supervision
* Self-motivated and proven history of improving specialist results through coaching, training and behavior remediation
* Experience as a subject matter expert demonstrating leadership capabilities
Preferred qualifications, capabilities and skills:
* Strong problem-solving and troubleshooting skills
Additional Information:
* Mandatory overtime, including assigned weekends and holidays, as required by business needs
* Work Schedule: Monday, Tuesday, Wednesday, Thursday & Friday 12:30pm-9:00pm
* Shift differential: 10%
* Must be willing to work onsite 5 days a week (no hybrid or remote)
Auto-ApplySmall Business Lending Program Manager
Columbus, OH job
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
**Job responsibilities**
+ Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals.
+ Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
+ Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
+ Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
+ Manage business prioritization and initiative sequencing to create comprehensive roadmaps
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
+ Demonstrated ability to execute operational management and change readiness activities
+ Strong understanding of delivery and a proven track record of implementing continuous improvement processes
+ Experience in product or platform-wide release management, in addition to deployment processes and strategies
+ Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint
**Preferred qualifications, capabilities, and skills**
+ Proficient knowledge of the product development life cycle, design, and data analytics
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Risk Management - Asset Wealth Management - Special Credits Executive, Global Head of Special Credits, Managing Director
Columbus, OH job
Bring your expertise to JPMorgan Chase as a Special Credits Executive and play a pivotal role in Risk Management and Compliance, ensuring JPMorgan Chase remains strong and resilient. You will help the firm grow responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture encourages thinking outside the box, challenging the status quo, and striving to be best-in-class.
Job summary
As a Special Credits Executive - Managing Director within Asset and Wealth Management Credit Risk team, you will play a significant role in managing risk and supporting the global lending practice. As the AWM Global Head of Special Credits, you will lead a team of Special Credits Executives in managing problem credit portfolios across various markets, including the United States, EMEA, Asia, and Latin America.
Job responsibilities
Lead and mentor a team of experienced special credit officers, overseeing their management of problem credit portfolios.
Approve credit risk ratings and resolution strategies for high-risk credit exposures.
Navigate complex problem loan restructurings, bankruptcies, and enforcement proceedings.
Develop a thorough understanding of the firm's risk management and control policies and guidelines to ensure compliance and support effective decision-making.
Collaborate closely with internal and external legal counsel to maximize recovery on distressed assets and mitigate potential liability.
Conduct quarterly credit surveillance meetings and challenge strategies, risk ratings and reserve recommendations.
Approve asset-specific reserve recommendations and ensure compliance with relevant accounting policies.
Collaborate with senior credit risk leadership in establishing quarterly qualitative reserves.
Mentor junior credit officers and analysts through lessons-learned sessions.
Oversee and facilitate ad hoc risk-related projects and workflows.
Communicate proactively on newly identified problem credit exposures and escalate potential credit cost items to the respective markets.
Required qualifications, capabilities and skills
Master's or Bachelor's degree required.
10+ years in a similar banking or credit approval role with a track record of exceeding performance expectations.
Highly organized, motivated and hard working with exceptional communication skills, both written and verbal
Outstanding professional reputation and integrity.
Strong leadership skills with experience in training and managing a team.
Expertise in loan structuring, complex finance structures, negotiating, credit analysis and portfolio management, with experience synthesizing information, developing recommendations, making decisions and problem-solving.
Deep understanding of creditor rights and enforcement strategies.
Considerable experience working with attorneys on enforcement and bankruptcy litigation.
Knowledge of lien perfection and priority, including but not limited to real property, accounts, aircraft, boats, automobiles, life insurance, and cash and marketable securities.
Auto-ApplyLoan Origination Specialist IV
Columbus, OH job
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
**Job responsibilities**
+ Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
+ Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
+ Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
+ Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
+ Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
**Required qualifications, capabilities, and skills**
+ Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
+ Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
+ Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
+ Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
+ Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
**Preferred qualifications, capabilities, and skills**
+ Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
+ Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
+ Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
+ Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
+ Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Lead Cybersecurity Engineer; HP NonStop Systems
Capital One job in Columbus, OH
In this key technical Lead Cybersecurity role, you'll be responsible for the overall security architecture, design, and configuration of the PULSE HP NonStop Switch environments. You will interact with strategic vendors and internal/external teams to architect, design, and support both production and development systems, including the administration of these environments. As part of the Cyber team, you will design and develop Debit Systems Security Solutions, focusing on areas like network and OS administrative tasks on the NonStop platform. In addition, you will be crucial in interpreting, drafting, and communicating security policies and procedures, ensuring adherence to regulatory requirements like PCI, FFIEC, SSAE-16, and SOX.
The platform will facilitate the delivery of highly complex secure systems, cyber applications, technical projects, and risk requirements. You will drive the Cybersecurity engineering roadmap with a focus on platform resilience and the mitigation of operational risk.
About you:
+ Values well thought out solutions and applies service-oriented security architecture principles.
+ Automates everything by default by developing custom utilities to improve processes.
+ Strives for simplicity in the solutions you provide, promoting the strategic direction of the team.
+ Enjoys performing multiple technical functions when needed, providing subject matter expertise across all Cybersecurity technologies.
+ Are an expert learner and can see the bigger picture for the business, analyzing competitive strategies and the latest technology trends.
You will:
+ Provide best-in-class Security support and advanced technical consulting services for HP Non-Stop technical groups.
+ Focus on security architecture and design for HP NonStop Switch environments.
+ Focus on driving the Cybersecurity engineering roadmap and framework.
+ Focus on Cyber platform incident triage and determining scope, urgency, and impact.
+ Proactively identify security gaps and architectural weaknesses and provide appropriate solutions.
Capital One is open to hiring a Remote Employee for this opportunity.
Basic Qualifications:
+ High School Diploma, GED, or equivalent certification
+ At least 4 years of experience in Information Security, Application Security, or Security Engineering.
Preferred Qualifications:
+ Bachelor's Degree6+ years of experience in Information Security, Application Security, or Security Engineering.
+ 4+ years of experience with NonStop Guardian, Safeguard security, and Xygate products.
+ 4+ years of experience performing problem analysis and resolution with NonStop security products.
+ 4+ years of experience with HP NonStop technologies and concepts.
+ 4+ years of experience using proficient skills in tools like Splunk, ServiceNow, and Cyberark.
+ 2+ years of debit solutions experience
+ 2+ years of experience with network or OS administrative tasks.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175,800 - $200,700 for Manager, Cyber Technical
Chicago, IL: $175,800 - $200,700 for Manager, Cyber Technical
McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical
Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Manager, Project Management - Global Payments Network
Capital One job in Columbus, OH
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.
As a Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.
**General Responsibilities** **:**
+ Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
+ Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
+ Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
+ Leveraging problem solving and influencing skills to ensure project plans deliver on intent
+ Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
+ Building relationships and collaborating with key stakeholders to ensure delivery of commitments
+ Exhibit outstanding influencing skills to effectively drive project / program efforts
+ Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
+ Display a passion for coaching and developing a team of associates through their leadership style
+ Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
**Basic Qualifications:**
+ Bachelor's Degree or Military experience
+ At least 7 Years of Project Management experience
+ At least 1 Year of People Management experience
**Preferred Qualifications:**
+ Masters / MBA degree
+ 8+ years of Project Management experience
+ 3+ years of People Management experience
+ PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Columbus, OH: $132,800 - $151,600 for Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Commercial Banker, Employee Stock Ownership Plan - Capital & Advisory Solutions - Executive Director
Columbus, OH job
JobID: 210684722 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $166,300.00-$235,000.00; Cleveland,OH $152,000.00-$225,000.00 Join our team as an Executive Director in the Capital & Advisory Solutions group, where you will leverage your expertise in Employee Stock Ownership Plan transactions to drive revenue and support our clients' needs. Be part of a collaborative environment that values your skills and offers career growth opportunities.
Job Summary:
As a Sr. Commercial Banker specializing in Employee Stock Ownership Plans (ESOPs) within the Capital & Advisory Solutions team, you will play a crucial role in business development, market coverage and referral source management. You will lead the execution of Employee Stock Ownership Plan transactions, working closely with Relationship Executives, Commercial Bankers, and underwriters to provide expert guidance on ESOP-related issues. You will ensure our clients receive the best possible service. Your work will directly impact our clients' success and contribute to the growth of our firm.
Job Responsibilities:
* Facilitate the review of external referrals to the Employee Advisory Group from outside advisors.
* Participate in customer and prospect meetings to introduce and educate companies on ESOP transactions and related liquidity strategies.
* Partner with bankers and Credit Officers in the review, credit evaluation and structuring of initial and second-stage ESOP transactions, growth financing and debt refinancings.
* Prepare and present financing feasibility and debt capacity studies.
* Review legal documents on existing ESOP deals to ensure compliance.
* Work with Associates to prepare detailed financial models for proposed transactions and structuring alternatives.
* Conduct periodic reviews of ESOP's to support credit exposure extensions.
Required qualifications, capabilities, and skills:
* Bachelor's degree.
* Seven years or more years of experience in corporate or investment banking, corporate finance advisory or valuation, with at least five years in the ESOP space.
* Direct experience with ESOP transactions, including valuation, structure, financial modeling, and accounting.
* Strong business development acumen and strategic vision to identify marketplace opportunities.
* Ability to assess credit transaction risks and knowledge of credit policies.
* Series 79, 63, and SIE licenses at time of hiring, or obtain within 120 days of onboarding.
Preferred qualifications, capabilities, and skills:
* Experience working with Client Executives and Senior Bankers.
* Strong collaboration skills with Relationship Managers, Bankers, and Credit Officers.
* Knowledge of credit underwriting and structuring.
Auto-ApplyPart Time Associate Banker Columbus Central West (30 Hours)
Columbus, OH job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Marketing Campaign Workflow, Product Director - Executive Director
Columbus, OH job
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in the Marketing Automation Platforms Workflow team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
**Job responsibilities**
+ Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
+ Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
+ Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
+ Owns product performance and is accountable for investing in enhancements to achieve business objectives
+ Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
+ Leads, hires, grows, and runs a tight-knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance
+ Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
+ Is a lead voice in senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done
+ Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities
+ Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
+ Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space
**Required qualifications, capabilities, and skills**
+ 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
+ Extensive knowledge of the product development life cycle, technical design, and data analytics
+ Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Experience driving change within organizations and managing stakeholders across multiple functions
+ Strong tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product
+ Extensive knowledge and skill leading engagements with risk and controls teams
+ Expertise and comfort building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles
+ Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
+ Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
+ Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills;
+ Demonstrated ability to manage tight delivery timelines and calmness under intense pressure;
**Preferred qualifications, capabilities, and skills**
+ Recognized thought leader within a related field
+ Martech experience
+ Experience with Camunda BPMN; Pega; Adobe Workfront; AI
+ Expertise with the Atlassian suite
+ Experience with executive communications
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Distinguished Engineer - Network Connectivity
Capital One job in Columbus, OH
As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.
At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.
The Distinguished Engineer will be a part of the **Connectivity Evolution** organization focusing on driving strategy and best practices around the enterprise **network agenda & infrastructure automation** , while collaborating across domains with Cyber, Cloud and Software Engineering teams.
Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc.
If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.
**Key responsibilities** :
+ Articulate and evangelize a bold technical vision for your domain
+ Decompose complex problems into practical and operational solutions
+ Ensure the quality of technical design and implementation
+ Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
+ Continue learning and injecting advanced technical knowledge into our community
+ Handle several projects simultaneously, balancing your time to maximize impact
+ Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
**Capital One is open to hiring a remote employee for this opportunity.**
**Basic Qualifications:**
+ Bachelor's Degree
+ At least 7 years of experience in Software Development or Software Engineering
+ At least 5 years of experience in Network Engineering designing and implementing multi-site networks
**Preferred Qualifications:**
+ Bachelor's or Master's Degree in Computer Science or a related field
+ 10+ years of Software Engineering or Software Development experience
+ 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
+ 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)
+ 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
+ 7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure)
+ 3+ years of experience with IPv6 implementation in the Cloud
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer
McLean, VA: $263,900 - $301,200 for Distinguished Engineer
New York, NY: $287,800 - $328,500 for Distinguished Engineer
Plano, TX: $239,900 - $273,800 for Distinguished Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Associate, Product Management: Velocity Black Agent Tools
Capital One job in Columbus, OH
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (********************************************************************** .
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
We are looking for someone passionate about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on our internal agent-facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and leadership to build a world class product
**Capital One Product Framework**
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
+ Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
+ Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
+ Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
+ Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
+ Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
**As a Velocity Black Concierge product manager, you will:**
+ Collaborate with internal stakeholders to grow and enhance Velocity Black's luxury concierge offering. You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations.
+ Dream up and deliver new luxury concierge features and experiences in partnership with business partners. You will be responsible for optimizing in-market products though rapid testing and obsessing over the customer experience.
+ Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business.
+ Shape the product development roadmap for new launches and features.
+ Work alongside a passionate and collaborative team to create innovative new concierge experiences.
**We want you if you are:**
+ Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
+ Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
+ Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
+ Passionate & Customer Focused. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
+ Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
+ Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
**Basic Qualifications:**
+ Bachelor's degree or military experience
+ At least 1 year of experience working in Product Management
**Preferred Qualifications:**
+ Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
+ Experience translating business strategy and analysis into consumer facing digital products
Capital One is open to hiring a Remote Employee for this opportunity.
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $99,100 - $113,100 for Sr. Associate, Product Management
McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Project Manager - Operations Program Support
Columbus, OH job
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success.
Job Responsibilities:
Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
Develop and manage integrated plans, providing regular progress communications to stakeholders.
Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in a related field from an accredited learning institution.
5+ years of related Program or Project Management experience.
Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.
Preferred Qualifications, Capabilities, and Skills:
Project Management Professional (PMP).
Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.
Auto-ApplyPart Time Associate Banker Columbus Central East (30 Hours)
Bexley, OH job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans