Executive Director jobs at Capital One - 1644 jobs

KLR Executive Search Group is proud to partner with a full-service business law firm to identify a commercially savvy, Chief Operating Officer (COO) to manage daily operations and lead the execution of the firm's growth strategy. This leader will translate strategic goals into scalable systems, policies, and staffing models across multiple offices, ensuring the firm has the infrastructure needed to support continued expansion. The COO will partner closely with practice and department leadership, oversee modernization initiatives, and drive cross-office alignment as the firm continues toward long-term growth targets. Ideal candidates will have experience scaling organizations ($100M+ revenue), ideally within professional services or law firms, and a track record of operational excellence. Ideally, this position will be hybrid and based out of the firm's Boca Raton, FL or Providence, RI offices. Core Responsibilities: Operational Leadership Oversee daily operations across all offices, ensuring seamless coordination, scalability, and alignment with strategic goals. Manage HR functions including recruiting, onboarding, retention, and performance management, while planning future HR initiatives. Partner with department heads to align staffing with strategic priorities and maintain high-performing teams. Direct facilities management, vendor partnerships, and operational logistics, while identifying innovation opportunities to enhance efficiency and collaboration. Technology & Process Innovation Standardize workflows, optimize client intake, and lead initiatives to improve internal coordination and service delivery across all offices. Implement and adopt technology solutions to enhance efficiency, collaboration, and client service, while partnering with CFO/CIO on data integration and performance tracking. Financial Management and Resource Allocation Partner with the CFO and firm leaders to manage budgeting, forecasting, pricing, and profitability, while ensuring strong cash flow and scalable operational planning. Develop and execute staffing and capacity plans, control operational expenditures, and deliver clear financial and performance reporting to senior leadership. Risk and Compliance Support Support the CLO and CCO by aligning operational policies with risk management, monitoring legal and regulatory compliance, and enforcing standards across HR, safety, and administrative functions. Qualifications: Executive operational leadership experience in professional services or law firms, with a track record of scaling organizations ($100M+ revenue). Strong strategic planning and execution abilities, translating firm-wide goals into systems, processes, and staffing that support growth across multiple offices. Expertise in operational oversight, including HR, finance, technology, facilities, vendor management, workflow optimization, and technology integration. Exceptional leadership and communication skills, able to collaborate effectively with attorneys and executives in a fast-paced, growth-oriented environment. The firm has main offices in Boca Raton, FL and Providence, RI, we would be looking for local candidates only or people who are willing to relocate to these areas. The salary range for this position is $190,000 - $350,000 and does not include benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate's work experience, education, knowledge, skills, and geographic location.

The President & Chief Executive Officer (CEO) is the strategic, operational, and external leader of Baltimore Community Lending, responsible for driving the organization's next era of growth and community impact. The CEO sets a clear vision, safeguards financial strength and portfolio performance, and leads a high-performing team dedicated to mission-aligned lending and equitable development. As the public face of BCL, the CEO will build influential relationships across Baltimore's civic, philanthropic, banking, and policy networks, elevating the organization's visibility and presence. This leader will diversify capitalization, advance innovative lending strategies, and uphold BCL's commitment to equity and inclusive economic opportunity. The CEO will guide the organization through a pivotal phase of scaling-expanding assets, strengthening operations, and ensuring that lending and technical assistance are responsive to community needs. They will model transparency, accountability, and cultural stewardship while positioning BCL as a regional and national leader in community development finance. Must-Have's Deep Lending, Credit & Financial Leadership: Brings strong lending, underwriting, and risk-management expertise (banking background ideal; CDFI/CDC preferred). Able to navigate funding headwinds, understand small-business and real-estate lending cycles, and balance financial discipline with mission-aligned lending. Strong capital-raising and funder relationship skills Community-Centered, Baltimore-Connected Relationship Builder: A visible, personable leader who builds trust quickly and shows up in the community. Ideally familiar with Baltimore's civic, philanthropic, banking, and neighborhood ecosystems; if not, must be able to establish credibility and strong local relationships rapidly Proven Executive, People & Culture Leader: Experienced in motivating and developing diverse, multigenerational teams. Collaborative, non-top-down manager who strengthens internal operations, improves customer service, builds the next layer of leadership, and supports organization-wide succession planning Strategic, Growth-Oriented Visionary & Skilled Advocate: Able to guide BCL through economic/political shifts, diversify capital sources, scale responsibly ($100-125M in assets), and extend regional/national presence. Clear communicator who can articulate BCL's value, engage policymakers, support advocacy efforts, and participate in statewide CDFI coalition-building Strong Mission Alignment & Equity-Driven Leadership: Authentic commitment to BCL's mission with a deep belief in equity, culturally responsive lending, and meaningful engagement with communities of color. Protects mission integrity regardless of political climate; brings fresh energy, creativity, and a modern leadership mindset National Network & External Visibility: Existing national relationships in the CDFI, community development, or philanthropic sectors that help elevate BCL's profile and open new capital channels. Ability to represent BCL on regional and national stages (OFN, SBA, industry convenings) For more information, view the full position profile here: **************************** Who We Are Baltimore Community Lending, Inc. (BCL) is a mission-driven, certified CDFI serving the Baltimore metro region, providing flexible capital and technical assistance to support community development, small business growth, and equitable neighborhood revitalization. What We Do Revitalizing our communities together through affordable lending products. We are a mission-based certified community development financial institution (CDFI). We lend to small businesses and real estate developers who invest in low-income, low-wealth, and other disinvested communities. We support commercial real estate developers who are committed to revitalizing underserved neighborhoods We believe in increasing opportunities for affordable homeownership and rent, which contributes to neighborhood stabilization We provide capital to small businesses that face barriers to traditional financing by looking at each entrepreneur's whole story, rather than requiring a specific credit score or assets Our dedicated team provides comprehensive, ongoing support to startups, emerging, and growing small businesses to help them succeed

Acadia is seeking a Director of Asset Management to join its Development & Special Projects team. The Director will play an integral role in managing the financial performance of large, mixed-use, shopping center assets and overseeing all aspects of business plan execution from acquisition through disposition. These retail properties play an important role in the surrounding communities and the Director will lead placemaking, marketing, and other strategic efforts to drive foot traffic, tenant sales, and future leasing. This is an interdisciplinary role that will require close collaboration with Acadia's internal acquisitions, leasing, capital markets, legal, lease administration, construction, marketing, accounting, and property management teams. Additionally, the Director will be required to interface with external partners, lenders, consultants, contractors, attorneys etc. on a regular basis. Key Responsibilities: Spearhead the preparation of business plans and execution of core and value-add projects within Acadia's existing portfolio and pipeline. Maintain property financial models (Excel and Argus) on a regular basis to reflect leasing, financing, and other changes to the property business plan. Oversee design, construction and capital projects required to reconfigure tenant spaces, common area, and improve the assets as needed Identify profitable opportunities to drive outperformance in leasing strategy, parking revenue, ancillary income, marketing, digital signate, operating expense management, CAM recovery optimization, and other creative strategies to drive bottom line performance Oversee training and development of Analysts, serve as a leader and mentor to junior team members Present financial reports and analysis to senior management and external partners. Represent Acadia to partners, lenders, government agencies and other outside parties. Work across internal departments to execute asset level projects including but not limited to leases, spec developments, value engineering initiatives, etc. Qualifications: Bachelor's degree required 5-10 years of previous work experience in commercial real estate development, asset management, or acquisitions; New York City & retail experience preferred Advanced financial modeling and analysis capabilities in MS Excel and Argus Enterprise is required Executive presence; comfortable speaking and presenting to the senior management team and joint venture partners Strong understanding and track record of overseeing retail property operations and asset management Experience with leases, CAM pools and tenant billing, design and construction, OEA/REA's, condominiums, loan documents and other legal documents Ability to travel Solid interpersonal and communication skills Excellent collaborator; works well with a team. Self-starter, demonstrated ability to multi-task and prioritize workload. The base salary compensation range for this role reflects the wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each individual. A reasonable estimate of the current base salary range for this position is $160,000 to $175,000. Employees may also be eligible to participate in an annual discretionary bonus program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Acadia Realty is an Equal Opportunity Employer - Acadia Realty is an Equal Opportunity Employer - Veteran/Disability

Larson Financial Group is seeking a Director of Investments to oversee and drive the operational and strategic functions of our rapidly growing RIA platform. This individual will be responsible for managing trading, billing/audit operations, investment research, and advisor-facing initiatives. The right candidate will pair proven leadership experience with a forward-thinking approach to scaling investment programs, ensuring best practices, and delivering high-quality outcomes for clients and advisors. This is a senior leadership role for a dynamic, results-driven professional who can both vision-cast and execute. Oversight & Leadership Direct oversight of all trading functions and investment operations. Build, guide, and manage the investment research team. Lead the billing and audit functions, ensuring accuracy, compliance, and efficiency. Ensure operational best practices across all affiliated RIAs. Investment Management Supervise and optimize the options overlay program. Supervise the equity SMA program Oversee asset allocation strategies across client portfolios. Provide strategic input on portfolio construction, risk management, and performance monitoring. Manage held-away assets integration and oversight. Communication & Representation Serve as a trusted resource for advisors and clients, capable of explaining complex strategies in a clear and approachable way. Produce and contribute to market commentary, providing thought leadership on market trends and firm positioning. Collaborate with marketing to produce investment-related materials for client and advisor use. Team & Platform Development Manage, mentor, and grow the trading and research teams. Partner with leadership to expand and refine unique, proprietary investment programs. Drive innovation in internal systems, reporting, and investment solutions. Requirements: Previous leadership experience managing an investment platform at a mid-sized RIA. Direct experience working with independent advisors. Strong track record managing asset allocation strategies and investment operations. Proven people management experience with ability to build and inspire teams. Hands-on experience with: Orion, Black Diamond, or similar portfolio management systems Schwab or similar custodial platforms Microsoft Excel (advanced proficiency) Familiarity with Bloomberg or FactSet (not required but highly advantageous). Demonstrated ability to balance strategic vision with operational execution. Ideal Candidate Profile An entrepreneurial, growth-minded leader with strong drive and initiative. Comfortable navigating complexity while keeping execution crisp and disciplined. Adept at both high-level strategy and hands-on problem-solving. Exceptional communicator with the ability to instill confidence in advisors, clients, and internal teams. Brings a proven history of scaling investment programs and building operational excellence. Why Join Us? This is an opportunity to step into a leadership role at a fast-growing RIA platform where your expertise and vision will directly shape the firm's trajectory. You'll have the resources of an established organization, combined with the agility to innovate and build forward-looking investment solutions. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI1c5c1efd5805-37***********4

The Troy Development Council and Troy Area Chamber of Commerce are seeking a dynamic, community-minded leader to guide economic development, strengthen business success, and elevate strategic initiatives that support Troy's future. This role leads both organizations, collaborating with engaged boards, employers, and partners to attract new investment, retain and expand local businesses, and champion workforce solutions. Ideal candidates bring experience in economic development, Chamber leadership, workforce initiatives, and strategic organizational management. Strong financial, partnership-building, and board relations skills are essential - along with a genuine passion for helping businesses grow and communities thrive. The CEO of the Troy Development Council is responsible for providing all management services necessary to achieve the goals and objectives of the TDC including funding and staffing of the organization, Board and community relations and event management. The President of the Chamber will provide the guidance and leadership necessary to achieve the Chamber's annual operating objectives and the goals as defined by the Chamber's strategic plan. Direct supervision is provided to the Executive Director who manages the daily operations of the Chamber. The President will work with the Board of Directors and the Executive Director to develop and execute the Chamber's policies and programs to achieve their organizational goals.

Spectrum for Living Development, Inc. River Vale, New Jersey The Moran Company is pleased to partner with Spectrum for Living Development, Inc. to recruit the organization's next President & CEO. Spectrum for Living Background Founded in 1978 by parents of children with developmental disabilities, Spectrum for Living's primary goal is to develop a total lifetime program to meet the needs of this population and remedy service inequities. Spectrum provides a wide variety of comprehensive services for up to 1,000 individuals with disabilities, including an Intermediate Care Facility, 14 residential group homes, 5 supervised apartments, and 5 adult day programs across Bergen, Passaic, and Middlesex counties in New Jersey. Additional services include case management, respite, supported employment, and recreation. Spectrum operates with a $48 million budget and employs 600 staff. Its administrative office is in River Vale, New Jersey, an upscale, safe, family-friendly suburb with highly rated public schools and easy access to Manhattan. Position Summary The President/CEO serves as the Administrative Agent of Spectrum for Living. This position provides leadership and overall management by administering a delivery system of comprehensive services/supports in accordance with the organization's mission and implementing policies and programs approved by the Board of Trustees (Board). This managerial position holds full authority and responsibility for all employees through an organized supervisory system. The CEO has the authority to exercise independent judgment, establish policies and procedures, and ensure all control systems are in place for the effective and efficient management of the organization. Key Responsibilities Management and Administration: Provide effective administrative leadership; develop a comprehensive management system for efficient planning, monitoring, and evaluation; ensure adherence to the mission, philosophy, and strategic goals; oversee human resources management, staff evaluation, and staff development; formulate policy and planning recommendations for the Board; coordinate leadership for full licensure; serve as lead contract officer for agreements, major purchases, and capital improvements; plan, organize, control, and evaluate administrative functions; and serve as the final arbitrator of staff grievances. Financial Management: Develop and implement annual operating and capital budgets (with the CFO); ensure proper financial reporting; maintain control and direction for all funding sources; ensure the agency's financial viability; provide leadership for all fundraising efforts; and oversee the physical assets of the agency. Board Relations: Advise and inform Board members on all significant matters affecting the agency; interface between the Board and staff; serve as an advisor on Board committees; provide honest feedback to the Board on all programs and make recommendations concerning new programs/growth opportunities; assist with new Board member orientation; attend all regular Board and designated Committee meetings; advise the Board on federal, state and local regulatory initiatives that may impact the agency; act as the designated agent of the Board; and assumes membership on the Endowment Board. Advocacy and Community Relations: Initiate, maintain, and enhance community relations with various agencies, officials, and business leaders; participate actively on relevant external boards/committees (e.g. ABCD); ensure that the agency's needs and objectives are heard and understood by regulatory authorities; advocate for public policy supporting individuals with intellectual and developmental disabilities (I/DD); promote effective relationships with other I/DD-serving organizations; advocate for public policy supporting providers, people with I/DD and their families; and educate the Board and families on public policy/regulatory matters affecting the I/DD community. Development and Fundraising: Drive organizational development/fundraising initiatives; actively participate in grant development, presentations, and securing corporate sponsors; encourage all families/stakeholders to support the agency; and develop relationships with local business and community leaders and other major donors. Program Development and Planning: Develop and implement services that meet community needs; evaluate services against goals, objectives, and established KPIs; ensure annual review of policies and procedures for regulatory compliance; maintain up-to-date information on I/DD; participate in special studies/projects; develop expansion or modification plans; and oversee the commitment to Continuous Quality Improvement (CQI) programs agency wide. Additional Responsibilities: Conduct regular staff and management meetings for information dissemination and problem resolution; attend family meetings to enhance communication; mentor the executive team and administrative staff; participate in staff development and training; attend operating and non-Board committees/work groups; and serve as an agency representative at public/community meetings. Professional Qualifications and Personal Attributes Qualifications: Bachelor's degree required. A master's degree in business/nonprofit management, finance, and/or Health and Human Services is strongly preferred. Experience: A minimum of ten years of increasingly responsible executive management experience is required, in the developmental disabilities, human services or healthcare sector. Experience must include strategic leadership, fiscal management, organizational resourcing, planning, budgeting, programming, procurement, management, and technical expertise in administering federal and state grant funding. Previous success in establishing external relationships with individuals and organizations of influence, including government agencies, civic leaders, partner agencies, support coordinators and family advocacy groups. Attributes: Commitment and passion to promote the highest quality of life, purpose, and independence for adults with I/DD. Excellent interpersonal skills (listening, sensitivity, conflict resolution, negotiation); excellent verbal and written communication skills with the ability to inspire support for the mission; strong strategic and critical thinking, diplomacy, and relationship building; keen judgment and decision-making skills; strong collaborative and leadership abilities; ability to interact effectively with all levels of management, the Board, and outside regulatory agencies; ability to work independently, manage multiple tasks simultaneously, and demonstrate exceptional follow-up. Knowledge: Comprehensive knowledge of laws and regulations from DHS/DDD, DHSS, HUD, HCFA, OPWDD, SED, Department of Health, and other regulatory agencies is required. Compensation The projected compensation range for this position is $350,000 to $375,000 annually, commensurate with education and experience. Compensation is supplemented by a strong benefits package, including medical, prescription & vision, dental, life insurance, long-term disability, and a 403(b) plan. Relocation expenses are negotiable. Statement of Non-Discrimination Spectrum for Living is an Equal Employment Opportunity Employer. It is the policy of the organization to provide equal employment opportunities to all covered persons and not discriminate against any person because of race, religion, creed, color, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, national origin, ancestry, ethnicity, genetic traits, citizenship, military status, marital status, pregnancy, use or non-use of tobacco products, atypical cellular or blood trait, mental or physical disability including AIDS or being HIV positive, affectional preference, sexual orientation, civil union or domestic partnership status, or any other protected characteristic as established by federal, state, or local law. Application Process The Moran Company is conducting the search for the Spectrum for Living, Inc. President/CEO. Questions about the position can be directed to Ann Graff, The Moran Company; ****************************.

TEAM, Inc. Derby, Connecticut The Moran Company is pleased to partner with TEAM, Inc. to recruit the organization's next President & CEO. Organizational Background TEAM is a private, 501(c)3 not-for-profit corporation founded in 1965 - the enactment of the Economic Opportunity Act (EOA) in 1964 created Community Action Agencies, like TEAM, across the nation. TEAM's footprint in the community spans basic needs and case management services, Early Childhood and Head Start, Elderly Services and Meals on Wheels, Employment and Training Supports, Housing Supports, Food Assistance, and more. TEAM is dedicated to helping people and empowering individuals and families toward economic stability. Individuals or families seeking help at TEAM are provided with a caring and responsive reception, comprehensive intake and application assistance, and ongoing communication to address individual or family needs, basic needs, and areas of social impact focused on upward economic mobility and self-sufficiency. TEAM's direct services include basic needs and case management that promotes self-sufficiency; child development and family wellbeing initiatives; childcare; diaper assistance; home-heating energy assistance and counseling to reduce and cover energy/utility costs; assistance to individuals in acquiring the skills that promote opportunities for improved employment; income management services that encompasses household financial counseling and tax filing; housing assistance; food assistance including child and elderly nutrition; and elderly support and wellbeing initiatives. In addition to direct services, TEAM coordinates regional access to the full array of eligible human services programs through an extensive network of community partnerships, coalitions and support programs and services available throughout TEAM's communities. TEAM's administrative offices are in Derby, Connecticut - located within southwest Connecticut area fondly known as The Valley. Derby and neighboring communities of The Valley offer a suburban lifestyle with a small-town feel, making it an attractive option for families and young professionals. The area's affordability, job opportunities, and access to parks make it a desirable place to live. Residents appreciate the community atmosphere, safety, and the ability to enjoy a variety of amenities. Position Summary The President/CEO is responsible for managing the day-to-day operation of TEAM Inc., which includes approximately 207 staff, executing the strategic plan in collaboration with the board, ensuring the consistent achievement of financial objectives, and implementing policies set by the board. The President/CEO will ensure a professional working relationship exists between staff, board members and state and federal funding sources. The President/CEO is accountable to the board and reports to the board chair. Key Responsibilities Specific Responsibilities Assure that the organization has a long-range strategy which achieves its mission and toward which it makes consistent and timely progress. Provide leadership in developing program, organizational, and financial plans with the Board of Directors and staff, and conduct plans and policies authorized by the board. Promote active and broad participation by volunteers in all areas of the organization's work. Maintain official records and documents and ensure compliance with federal, state, and local regulations. Maintain a working knowledge of significant developments and trends in the field. Communications Ensure the board is fully informed about the organization's overall condition and any significant factors that affect it. Publicize the activities of the organization, its programs, and goals. Establish sound working relationships and cooperative arrangements with community groups and organizations. Represent the programs and point of view of the organization to agencies, organizations, and the public. Staff Relations Responsible for recruitment, employment, and release of all personnel, both paid staff and volunteers. Ensure that sound human resource practices are in place, including but not limited to the agency's job descriptions, regular performance evaluations, and overall staff excellence. See that an effective management team, with appropriate provision for succession, is in place. Ensure ongoing compliance with all provisions outlined in current Union Agreements, and responsible for successor Agency/Union agreements. Cultivate and maintain high quality workplace environments and management & staff morale for overall agency excellence. Encourage staff and volunteer development and education and assist program staff in relating their specialized work to the total program of the organization. Maintain a climate which attracts, retains, and motivates a diverse staff of top-quality people. Budget and Finance Ensure the financial operations of the agency, including budget development/management, general ledger maintenance, purchasing, payroll, and cash management are sound and in accordance with relevant laws and regulations including FASB, GAAP, Uniform Guidance to ensure effective use of agency resources. Ensure that adequate funds are available to permit the organization to conduct its work. Jointly, with the chairperson and secretary of the board of directors, conduct official correspondence of the organization, and jointly, with designated officers, execute legal documents. Professional Qualifications and Personal Attributes A master's degree is preferred in Human Services, Business, or related fields with five to six years of progressively responsible supervisory/administrative experience; or a bachelor's degree in related discipline with at least 10 years of appropriate experience with increasingly responsible supervisory/administrative experience. Passion to promote self-sufficiency, economic security and transformational change to help individuals and families improve their quality of life. Previous success in establishing external relationships with individuals and organizations of influence including government agencies, civic leaders, partner agencies, and volunteers. A strategic thinker. Ability to manage conflict and diversity. Proven success working with a board of directors. Ability to build strong collaborative teams and actively engage with staff. Ability to advocate with public officials to maintain funding opportunities, identify, and secure new sources of funds. Knowledge of social support systems and grant-making. Strong interpersonal skills. Unwavering integrity to do what is best for TEAM and its communities. Strong written and oral communication skills. Strong nonprofit organizational management skills, including strategic planning, program development, and staff leadership. Understanding of personnel and fiscal management systems. Compensation The projected compensation for this position is based on education and experience starting at $160,000.00 annually. Compensation is supplemented by a strong benefits package including medical, dental, disability, life insurance, life and AD&D, voluntary insurances, pension with up to 6% employer match, vacation, sick leave, personal leave, and holidays. Relocation expenses are negotiable. Statement of Non-Discrimination TEAM, Inc. is an Equal Employment Opportunity Employer. It is the policy of the Agency to be fair and equitable in all of its policies and practices and provide equal employment opportunity (“EEO”). Application Process The search for the TEAM Inc. President/CEO is being conducted by The Moran Company. Questions about the position can be directed to Ann Graff, The Moran Company; ****************************.

Tell us about a friend who might be interested in this job. All privacy rights will be protected. About the Organization: The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions. DOL also licenses and regulates the Office of Public Safety and Inspections (OPSI), and the Office of Private Occupational Schools. The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach. The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Occupational Licensure values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Division of Occupational Licensure is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. About the Role: The Deputy Commissioner of Public Safety Inspections (“Deputy Commissioner”) primary role is to be an enabling agent for the Commissioner to carry out the Commissioner's overall duties and responsibilities in meeting the Agency's mission. Specifically, the Deputy Commissioner oversees the following units\: the Elevator Inspection Unit; the Building Inspection Unit, including the Building and Engineering Division and a team of state Plumbing and Sheet Metal inspectors; the Board of Building Regulations and Standards (“BBRS”), including the Building Official Certification Committee (“BOCC”) and the Building Code Appeals Board (“BCAB”); The Architectural Access Board (“AAB”); and the Public Safety Boards Unit. The Deputy Commissioner also oversees policy development on behalf of DOL, OPSI and the boards under the Deputy Commissioner's portfolio. More generally, the Deputy Commissioner works with the Deputy Commissioner of Boards, Operations, and Policy, the First Deputy Commissioner and Chief of Staff and the General Counsel to manage and oversee various other initiatives, policies and hiring affecting the Agency and its programs. Duties and Responsibilities: (these duties are a general summary and not all inclusive): Oversight of the operations and policies of the units within the Deputy Commissioner's portfolio. Manage, supervise and provide support to unit staff, most of whom work in the field with occasional in-office meetings. Monitor priorities, establish benchmarks for performance and document accomplishments, ensuring they are aligned with the goals of the Commissioner and the current Administration. In coordination with the General Counsel, manage and oversee all enforcement actions, policies, and initiatives for assigned programs. Work with the other Deputy Commissioners, Chiefs, and Executive Directors to ensure that that the boards, commissions, managers and staff under their supervision are appropriately responsive to the needs of external stakeholders, including consumers, licensees, representatives of the regulated professions, the legislature and the press. Work closely with the First Deputy and Chief of Staff to ensure proper oversight and delivery of external and internal communications. Address and strategically advise on unit and board-specific issues. Manage the agency's fleet. Respond to events and issues in a timely and efficient manner. Direct Supervision of the Building, Engineering & Trade Inspections Unit. Through the Chief of Inspections and Assistant Chief of Inspections, ensure that inspections, permits and enforcement actions are being performed in a timely manner, that work is documented and that any necessary follow-up to open matters occurs. In coordination with the Chief and Assistant Chief, recruit, screen, and interview for open staff positions. Effectively supervise the Chief of Inspections and Assistant Chief of Inspections. Utilize the MassPerform system to evaluate and motivate direct reports. Effectively promote compliance by staff and units with respect to their roles and responsibilities, public records law, state ethics law, codes of conduct, and administrative procedures. Establish, deploy, and oversee policies to track internal progress by all state inspectors and related programs. Assist with business process assessment and software improvements to increase the collection of better data and use of data analytics. Respond to events and issues in a timely and efficient manner. Direct Supervision of the Elevator Inspection. Through the Chief of Elevator Inspections and Assistant Chief of Elevator Inspections, ensure that inspections, permits and enforcement actions are being performed in a timely manner, that work is documented, and that any necessary follow-up to open matters occurs. In coordination with the Chief and Assistant Chief of Elevator Inspections, recruit, screen, and interview for open staff positions. In coordination with the Chief and Assistant Chief of Elevator Inspections, support the Board of Elevator Regulations, the Board of Elevator Appeals and the Board of Elevator Examiners. Effectively supervise the Chief of Elevator Inspections and Assistant Chief Elevator Inspections. Utilize the MassPerform system to evaluate and motivate direct reports. Effectively promote compliance by staff and units with respect to their roles and responsibilities, public records law, state ethics law, codes of conduct, and administrative procedures. Establish, deploy, and oversee policies to track internal progress by the Elevator Unit. Assist with business process assessment and software improvements to increase the collection of better data and use of data analytics. Respond to events and issues in a timely and efficient manner. Oversee the Board of Building Regulations and Standards. Through the Executive Director and Associate Executive Director, administer the BBRS and up to 15 subcommittees, BCAB and BOCC, by drafting and revising the State Building Code, licensing and certifying professionals within the industries regulated by these boards and ensuring the integrity of trades and professions through the fair and consistent enforcement of applicable rules and regulations including, when necessary, through disciplinary action. Policy Development and Implementation. Working directly with the Commissioner, First Deputy Commissioner and Chief of Staff and General Counsel, engage in policy development and implementation. Recommend, execute, and implement OPSI and DOL policy initiatives. Oversee the review of existing Board or unit regulations to ensure consistency with the current Administration's policy initiatives and with other agencies that may have adjacent or overlapping jurisdiction. Monitor regulations in the review process. Work closely with staff to conduct necessary outreach. Oversee the Architectural Access Board. Supervises the Architectural Access Board's Executive Director and, through the Executive Director, AAB staff. Ensure the timely processing of variance requests and complaints. Coordinate with the Chair to evaluate the performance of the Executive Director and staff. Legislation & Procurement Work with the Commissioner, First Deputy Commissioner and Chief of Staff and General Counsel on legislation affecting the boards, units, and the Agency. Coordinate with the Deputy Commissioner for Boards, Operations, and Policy on Agency procurements. External Affairs Coordinate with senior staff on legislation, policy initiatives, regulations and other significant matters. Schedule and attend meetings with agencies that the DOL routinely collaborates with, including but not limited to, DCAMM, DPH, MBTA, MassPort, and others. Assist with responses to press inquiries and Public Records Requests as necessary. Assist Executive Directors with outreach to industry associations and trade groups. Preferred Knowledge, Skills, and Abilities: Thorough knowledge of the principles and practices of management. Thorough knowledge of the legislative and regulatory process. Thorough knowledge of state government and the budget process. Thorough knowledge of DOL and the Office of Public Safety and Inspections. Thorough knowledge of policy development and implementation. Excellent communication skills, both in oral and written forms, with a broad range of audiences. Ability to establish and maintain effective working relationships with supervisors, associates, subordinates, board members and advisory council members, and other agencies. Excellent interpersonal skills. All applicants should attach a cover letter and resume to their online submission for this position. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least three (3) years must have been in a managerial capacity. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

JobID: 210690393 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $166,250.00-$260,000.00 Looking for a driven and enthusiastic leader to facilitate and deliver a game-changing process and capability transformation roadmap across Card Marketing. As an Executive Director - Head of Delivery Management within Card Marketing Transformation, you will take an innovative and diligent approach to establish and lead an agile-driven governance model across five Card Marketing Transformation pillars. You will oversee program management, capability prioritization, user acceptance testing, and stakeholder communications. As the day-to-day glue, you will unite teams across Card Marketing to achieve strategic objectives and serve as the single leader responsible for providing updates on status and progress throughout the transformation. You will lead a team of marketing transformation program managers and user acceptance testers to accelerate a roadmap that will radically elevate the planning, managing, and activate campaigns in the industry's largest marketing execution space. Job Responsibilities: * Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs * Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals * Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners * Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures) * Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter) * Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders * Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors * Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required Qualifications, capabilities and skills: * Minimum 10 years of related experience - Program Management and product owner related experience * End to end program delivery experience - including understanding of best practices, tools, and processes * Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward * Proven ability to create senior executive leadership presentations * High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. **Job Responsibilities** + Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. + Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. + Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. + Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. + Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. + Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. + Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. + Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. + Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. **Required qualifications, capabilities, and skills** + Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. + Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. + Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. + Proven experience implementing AI solutions and automation strategies within large organizations. + Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. + Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. + Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. + Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. **Preferred qualifications, capabilities, and skills** + Master's degree, MBA, or equivalent advanced degree strongly preferred. + Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. + Advanced knowledge of AI, machine learning, and emerging technology trends. + Proven ability to deliver measurable business results through strategic program management and technology adoption. + Expertise in Adobe Products and content supply chain implementation. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $152,000.00 - $245,000.00 / year

JobID: 210686106 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $152,000.00-$245,000.00 This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. Job Responsibilities * Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. * Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. * Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. * Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. * Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. * Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. * Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. * Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. * Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. Required qualifications, capabilities, and skills * Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. * Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. * Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. * Proven experience implementing AI solutions and automation strategies within large organizations. * Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. * Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. * Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. * Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. Preferred qualifications, capabilities, and skills * Master's degree, MBA, or equivalent advanced degree strongly preferred. * Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. * Advanced knowledge of AI, machine learning, and emerging technology trends. * Proven ability to deliver measurable business results through strategic program management and technology adoption. * Expertise in Adobe Products and content supply chain implementation.

JobID: 210690393 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $166,250.00-$260,000.00 Looking for a driven and enthusiastic leader to facilitate and deliver a game-changing process and capability transformation roadmap across Card Marketing. As an Executive Director - Head of Delivery Management within Card Marketing Transformation, you will take an innovative and diligent approach to establish and lead an agile-driven governance model across five Card Marketing Transformation pillars. You will oversee program management, capability prioritization, user acceptance testing, and stakeholder communications. As the day-to-day glue, you will unite teams across Card Marketing to achieve strategic objectives and serve as the single leader responsible for providing updates on status and progress throughout the transformation. You will lead a team of marketing transformation program managers and user acceptance testers to accelerate a roadmap that will radically elevate the planning, managing, and activate campaigns in the industry's largest marketing execution space. Job Responsibilities: * Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs * Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals * Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners * Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures) * Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter) * Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders * Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors * Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required Qualifications, capabilities and skills: * Minimum 10 years of related experience - Program Management and product owner related experience * End to end program delivery experience - including understanding of best practices, tools, and processes * Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward * Proven ability to create senior executive leadership presentations * High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

Our commercial business aims to advise our clients-from single rooftops to large, publicly traded dealer groups-on how to grow and run their businesses. We offer a comprehensive suite of commercial products and services, including floorplan lending, deposits and treasury services, acquisition financing, real estate lending, syndicated loans, and merchant services. This supports our overall value proposition in Chase Auto as we seek to meet the end-to-end needs of our dealer partners, who are critical to the auto ecosystem. As the Executive Director of Commercial Solutions Marketing within Chase Auto, you will oversee a team responsible for the strategy, planning, and execution of dealer client-facing sales enablement, marketing content, channels and distribution, lead generation, and client engagement for dealer commercial segments. You must have demonstrable knowledge and experience in B2B marketing within a large enterprise with direct sales teams. Job Responsibilities Develop and implement strategic marketing plans to support the growth and expansion of the dealer network and product deepening, ensuring alignment with business goals. Implement visual identity and brand voice for the dealer segment. Lead brand creative and expression in the marketplace to enhance brand recognition and loyalty. Maintain dealer segmentation and curate the client database of contacts across the dealer network to ensure targeted and effective marketing efforts. Position bundled solutions that align with segments such as large dealer groups, regionals, small franchises, independents, and private label franchises. Support the head of auto commercial banking by aggregating client experience feedback, market research, and insights to further differentiate value with undisputed reasons to believe, go-to-market messaging, and claims. Develop and maintain client contact strategies using campaigns and always-on communication of offerings and advisory, leveraging Salesforce Marketing Cloud. Lead and facilitate key client engagements requiring high-touch, elevated, and exclusive experiences that deliver franchise value, including live webinars or in-person venues. Lead and manage a marketing team, providing guidance, mentorship, and support to ensure the successful execution of marketing initiatives. Collaborate with sales leadership, product, and other cross-line-of-business teams to align marketing strategies with business goals and drive integrated solutions. Oversee the creation and management of marketing campaigns, including digital marketing, events, and promotional activities, ensuring effective execution and impact. Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI and support strategic initiatives. Establish KPIs and an overall success scorecard, including quantitative and qualitative metrics. Provide routine reporting and verbal presentations to senior leadership to track progress and inform decision-making. Required Qualifications, Capabilities, and Skills 10+ years of leadership with demonstrable experience in the development and implementation of B2B marketing strategies. Strong people leadership skills with experience managing and developing a team. Strong interpersonal skills with the ability to build relationships and influence stakeholders. Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications. Exceptional written, presentation, and verbal communication skills. Strong executive presence. Critical thinker with an analytical mindset to interpret data and make informed decisions. Creative thinker with a passion for innovation and continuous improvement. BS/BA degree Preferred Qualifications, Capabilities, and Skills MBA preferred. Auto industry expertise. Financial services experience. Proven experience in B2B marketing within a large enterprise and geographical sales team.

JobID: 210687769 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $171,000.00-$260,000.00 Our commercial business aims to advise our clients-from single rooftops to large, publicly traded dealer groups-on how to grow and run their businesses. We offer a comprehensive suite of commercial products and services, including floorplan lending, deposits and treasury services, acquisition financing, real estate lending, syndicated loans, and merchant services. This supports our overall value proposition in Chase Auto as we seek to meet the end-to-end needs of our dealer partners, who are critical to the auto ecosystem. As the Executive Director of Commercial Solutions Marketing within Chase Auto, you will oversee a team responsible for the strategy, planning, and execution of dealer client-facing sales enablement, marketing content, channels and distribution, lead generation, and client engagement for dealer commercial segments. You must have demonstrable knowledge and experience in B2B marketing within a large enterprise with direct sales teams. Job Responsibilities * Develop and implement strategic marketing plans to support the growth and expansion of the dealer network and product deepening, ensuring alignment with business goals. * Implement visual identity and brand voice for the dealer segment. Lead brand creative and expression in the marketplace to enhance brand recognition and loyalty. * Maintain dealer segmentation and curate the client database of contacts across the dealer network to ensure targeted and effective marketing efforts. Position bundled solutions that align with segments such as large dealer groups, regionals, small franchises, independents, and private label franchises. * Support the head of auto commercial banking by aggregating client experience feedback, market research, and insights to further differentiate value with undisputed reasons to believe, go-to-market messaging, and claims. * Develop and maintain client contact strategies using campaigns and always-on communication of offerings and advisory, leveraging Salesforce Marketing Cloud. * Lead and facilitate key client engagements requiring high-touch, elevated, and exclusive experiences that deliver franchise value, including live webinars or in-person venues. * Lead and manage a marketing team, providing guidance, mentorship, and support to ensure the successful execution of marketing initiatives. * Collaborate with sales leadership, product, and other cross-line-of-business teams to align marketing strategies with business goals and drive integrated solutions. * Oversee the creation and management of marketing campaigns, including digital marketing, events, and promotional activities, ensuring effective execution and impact. * Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI and support strategic initiatives. * Establish KPIs and an overall success scorecard, including quantitative and qualitative metrics. Provide routine reporting and verbal presentations to senior leadership to track progress and inform decision-making. Required Qualifications, Capabilities, and Skills * 10+ years of leadership with demonstrable experience in the development and implementation of B2B marketing strategies. * Strong people leadership skills with experience managing and developing a team. * Strong interpersonal skills with the ability to build relationships and influence stakeholders. * Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications. * Exceptional written, presentation, and verbal communication skills. * Strong executive presence. * Critical thinker with an analytical mindset to interpret data and make informed decisions. * Creative thinker with a passion for innovation and continuous improvement. * BS/BA degree Preferred Qualifications, Capabilities, and Skills * MBA preferred. * Auto industry expertise. * Financial services experience. * Proven experience in B2B marketing within a large enterprise and geographical sales team.

This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. Job Responsibilities Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. Required qualifications, capabilities, and skills Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. Proven experience implementing AI solutions and automation strategies within large organizations. Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. Preferred qualifications, capabilities, and skills Master's degree, MBA, or equivalent advanced degree strongly preferred. Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. Advanced knowledge of AI, machine learning, and emerging technology trends. Proven ability to deliver measurable business results through strategic program management and technology adoption. Expertise in Adobe Products and content supply chain implementation.

Looking for a driven and enthusiastic leader to facilitate and deliver a game-changing process and capability transformation roadmap across Card Marketing. As an Executive Director - Head of Delivery Management within Card Marketing Transformation, you will take an innovative and diligent approach to establish and lead an agile-driven governance model across five Card Marketing Transformation pillars. You will oversee program management, capability prioritization, user acceptance testing, and stakeholder communications. As the day-to-day glue, you will unite teams across Card Marketing to achieve strategic objectives and serve as the single leader responsible for providing updates on status and progress throughout the transformation. You will lead a team of marketing transformation program managers and user acceptance testers to accelerate a roadmap that will radically elevate the planning, managing, and activate campaigns in the industry's largest marketing execution space. Job Responsibilities: Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures) Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter) Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required Qualifications, capabilities and skills: Minimum 10 years of related experience - Program Management and product owner related experience End to end program delivery experience - including understanding of best practices, tools, and processes Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward Proven ability to create senior executive leadership presentations High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. Job Responsibilities Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. Required qualifications, capabilities, and skills Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. Proven experience implementing AI solutions and automation strategies within large organizations. Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. Preferred qualifications, capabilities, and skills Master's degree, MBA, or equivalent advanced degree strongly preferred. Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. Advanced knowledge of AI, machine learning, and emerging technology trends. Proven ability to deliver measurable business results through strategic program management and technology adoption. Expertise in Adobe Products and content supply chain implementation.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Responsible for driving the end-to-end delivery of digital first, frictionless experience across broker, employer, employee, and internal service journeys. Challenges System Integration partners, reviews and validates solution designs, and ensures all digital platforms are architected for performance, scalability, and long-term extensibility. Infuses intelligent workflows, generative AI, and emerging protocols such as Model Context Protocol (MCP) into next-generation digital experiences. Collaborates with Enterprise Architecture, Enterprise Integrations, Experience Design, Infrastructure, Data, Security, and SI partners to deliver scalable, high-quality digital capabilities that advance the modernization strategy. **Key Accountabilities:** + Lead end-to-end digital delivery across value streams, ensuring predictable execution, transparency, and alignment to business outcomes. + Oversee delivery of modern digital omni-channel experiences across portals, enrollment workflows, mobile-responsive interfaces, and servicing tools + Serve as an escalation point for delivery risks, dependencies, and issues, driving proactive mitigation and course correction. + Review and approve solution designs, XD flows, journey maps, wireframes, architecture diagrams, and integration patterns. + Serve as the technical authority for digital delivery, ensuring solutions meet expectations for performance, security, scalability, accessibility, and maintainability. + Champion modern engineering practices including micro frontends, reusable components, API-first patterns, cloud-native architectures, DevOps, CI/CD automation, and observability + Partner with Experience Design to embed user-centered, journey-aligned design and consistent use of enterprise design systems. + Adopt an AI- and automation-first approach, integrating chatbots, guided workflows, personalization engines, OCR, RPA, and AI-driven validation, and leveraging emerging technologies such as Model Context Protocol (MCP) to enable intelligent and context-aware digital experiences. + Provide strong oversight of SI partners, holding them accountable for quality, reusable asset development, standards compliance, and delivery timelines. **Minimum Requirements:** + Bachelor's degree in Computer Science, Engineering, Information Systems, or related field. + 12+ years of leadership experience in digital delivery, engineering, or enterprise transformation. + Experience delivering in value-stream-aligned or scaled agile environments. + Demonstrated success managing and holding SI partners accountable for design, delivery, and quality. + Strong understanding of modern digital platforms, cloud-native engineering, and automation/AI capabilities. + Strong delivery leadership combined with deep expertise in modern digital engineering, Experience Design (XD), and AI-enabled platforms that power large-scale digital transformation. + Technically fluent in modern frameworks (i.e.. React, MUI, micro frontends, design systems), mobile-responsive architectures, digital content platforms, chatbots, event-driven services, and API-first integrations. + Experienced people management leader. + Exceptional leadership and communication skills, with ability to influence at executive levels. + Proven ability to manage complex, large-scale delivery portfolios with multiple interdependencies. + Strong vendor management and negotiation capabilities, with accountability for partner performance. + Deep understanding of agile-at-scale delivery methods and modern digital solution delivery. + Ability to lead through ambiguity and drive modernization across technology and business teams. + Strong technical judgment and ability to guide decision-making in complex, multi-platform environments. **Preferred:** + Master's degree. + Certifications in Agile/SAFe, PMP, or equivalent are desirable. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $131,991.00 - $245,127.00 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for commission. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Senior member of the Finance team supporting all aspects of financial reporting, analysis, and accounting for the Enterprise IT Department. Directly responsible for direction, oversight, and reporting of key financial and operational metrics for IT and the broader Trustmark Company. Responsible for monthly forecasting, timely business review processes, management of the annual budget process and various analyses designed to improve transparency and discipline around financial decisions. Key liaison to various other functional areas, both within IT, and across the organization. **Key Accountabilities** + Manage total IT spend including EPMO projects and determining post project impact on IT costs + Act as key finance support to CIO, informing of expense trends, financial impact of IT initiatives, considerations of contract renewals and deviations in timing of projects + Design, build, and manage a robust portfolio of financial reports to support both financial and IT operational metrics via an automated and repeatable dashboard solutions. + Leverage recommended best practices for use of reports and metrics by all levels of IT ,as well as the business units and functions. + Deliver monthly and annual reporting of resource and expense level actual and forecasted budgetary performance, with analysis of current spend, projected spend and consolidation of budget detail + Prepare and analyze month-end and variance reports. Ensure accurate and timely reporting and analysis of financial data. + Research, analyze and document moderate to complex financial analysis in support of IT projects and initiatives. + Serve as primary liaison between IT and Finance to ensure financial accounting needs are met. Act as a focal point for interpretation of accounting policies and procedures. + Ensure appropriate accounting of IT expenditure in partnership with EPMO and other involved departments or functions and ensure accuracy of project-level and financial accounting. + Provide accounting expertise to IT when special projects arise. Present accounting information to IT Leadership team. + Preparing CBAs for IT investment proposals + Developing logical chargeback strategy to include billing and cost allocations of Enterprise Technology Services. + Partner with the IT leadership team and various business divisions to analyze service components, gather cost details, and develop service pricing structure. + Create and maintain formal documentation of key IT Financial Management processes + Other duties as needed/assigned. **Minimum Requirements** + 4 Year college degree required with concentration in Finance, Accounting, or related field. + +10 years of experience in Finance and/or Accounting + 2-5 years of experience supporting finance in IT function. + Strong verbal & written communication skills with ability to create clear, concise executive quality presentations. + Strong problem-solving skills, analytical orientation, and an ability to structure an issue and analyze alternative solutions. + Demonstrated skills in fact-based analysis, presentations, and highly collaborative interpersonal interactions. **Preferred:** + MBA and or CPA. + Skilled at data mining & producing business intelligence type reporting for management information. + Strong technical skills in Tableau, Longview, Excel & Access. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $133,593 - $199,476 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.