Manager, Product Management jobs at Capital One - 134 jobs

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Sr. Manager. Product Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products 6+ years of experience in Agile product management Experience as a Product Manager building (0-1) and scaling (through product led growth) B2B cloud-native software products focused on data security, governance, or privacy areas. Experience building software for cloud platforms (AWS, Azure, GCP) and modern data platforms such as Snowflake, Databricks Experience with building AI & Data security, analytics, or automation products. Experience building products focused on cybersecurity, risk, DLP (Data Loss Prevention), or data governance. Strong knowledge and experience working with APIs and building integrations with Open source and partner products Strong knowledge and experience with building large-scale distributed systems 2 + years of people management experience Experience building a community of users and product evangelists/champions At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products

JobID: 210699101 JobSchedule: Full time JobShift: : Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities * Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization * Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals * Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value * Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process * Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution * Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction * Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives * Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success * Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams * Excellent problem-solving skills and the ability to think critically * Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives * Demonstrated prior experience working in a highly matrixed, complex organization

Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams Excellent problem-solving skills and the ability to think critically Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. **Job Responsibilities** + Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization + Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals + Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value + Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process + Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution + Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction + Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives + Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success + Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams + Excellent problem-solving skills and the ability to think critically + Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives + Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams Excellent problem-solving skills and the ability to think critically Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives Demonstrated prior experience working in a highly matrixed, complex organization

JobID: 210685577 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Technical Product Manager Vice President in Digital Channels - Experimentation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a key member of our team, you'll have the opportunity to rapidly prototype new features, validate complex statistical engines, and help shape the future of experimentation at Chase. Join us to make a meaningful impact by delivering robust, high-quality tools that empower our users and advance our platform's capabilities. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Act as the technical thought leader in advancing statistical methods and GenAI capabilities of the platform * Rapidly build prototypes of new features and concepts for the experimentation platform to enhance self-serviceability using Python or similar languages. * Debug, validate, and optimize statistical methods to ensure accuracy and reliability of experiment results. * Triage production issues related to experimentation with partners to identify root cause. * Collaborate with product, design, and engineering teams to refine technical requirements and scope. * Stay current with best practices in experimentation, statistics, and analytics, and apply them to platform development. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management, data science, computer science or a relevant domain area. * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Practical coding ability (e.g., Python, scripting, or similar)-able to read, understand, and write code to support prototyping, troubleshooting, and integration. * Strong background in statistical methods for A/B Testing. * Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses. * Excellent problem-solving skills and attention to detail. * Strong communication skills, with the ability to explain complex analytics concepts to non-technical users. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Proven ability to collaborate and achieve actionable results with cross-functional teams. Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience in bringing GenAI features to production at scale * Prior experience working in a highly matrixed, complex organization * Background in data science, data engineering, or software engineering * Experience in scaling platforms * Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED (Controlled Experiments Using Pre-Experiment Data), and other advanced methodologies.

JobID: 210700620 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 J.P. Morgan is seeking an experienced Events Technology/Product Manager to support the global delivery and ongoing enhancement of our digital events platform, Stova. In this role, you will work collaboratively with a dedicated team member to scale Stova across regions, driving innovation and efficiency for our event planners and leaders. You will be responsible for project management, stakeholder engagement, and ensuring seamless adoption and training for users at all levels. As an Events Technology/Product Manager in the Stova team, you will champion the global expansion and continuous innovation of our digital events platform. Collaborating with a dedicated team, you'll drive efficiency and empower event planners and leaders across regions. You'll lead project management, engage stakeholders, and deliver seamless adoption and training, ensuring every user maximizes the power of Stova. Job Responsibilities * Support the end-to-end implementation and rollout of the Stova platform globally, managing timelines, deliverables, and cross-functional teams. * Oversee multiple concurrent projects, ensuring milestones are met and risks are proactively managed. * Collaborate with technology, product, and events teams to align platform capabilities with business needs. * Serve as a primary point of contact for event planners, leaders, and cross-functional partners. * Build strong relationships with internal stakeholders to understand requirements and drive platform adoption. * Coordinate with global teams to ensure consistent delivery and support. * Deliver clear, concise updates to stakeholders and leadership at all levels. * Develop and facilitate training sessions, user guides, and best practice resources for event planners. * Gather feedback and continuously refine communication and training approaches to maximize user engagement. * Identify opportunities for platform improvements based on user feedback and industry trends. * Partner with product and technology teams to prioritize and implement enhancements, and monitor platform performance and user satisfaction, reporting insights to leadership. Required qualifications, capabilities and skills * Proven experience as a project manager, with a track record of managing multiple tasks and stakeholders in a fast-paced environment. * Exceptional communication skills, with the ability to deliver updates and training across all levels of leadership. * Strong organizational and problem-solving abilities. * Understanding of event technology is essential, with the ability to interpret and deliver requirements at a region-specific level. Experience with Stova. * Experience running events, enabling a deep understanding of the needs of our events team and how the tool can be delivered and enhanced to meet evolving technology requirements. * Ability to work collaboratively in a global, cross-functional team. * Proactive, solutions-oriented mindset with attention to detail.

JobID: 210692161 JobSchedule: Full time JobShift: : As part of the Product, Experience and Technology (PXT) group focused on Trust and Security for Consumer and Community Banking (CCB), you will join the Chase Identity product team on our journey to establish a "root of trust" for all existing and new Chase customers. More specifically, you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services, including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. Job responsibilities * Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification * Integrate data signals, liveness detection, and biometrics to strengthen identity verification * Address identity theft and fraud, including threats from generative AI and Deepfakes * Collaborate with cross-functional teams and stakeholders to align product strategy * Manage vendor partnerships and set clear expectations * Track and report key product metrics: cost, features, risk, and reliability Required qualifications, capabilities, and skills * 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) * Sense of ownership, accountability, and drive to improve product performance and deliver business value * Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product * Excellence in verbal and written communications and presentations, balancing brevity with attention to detail * Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships Preferred qualifications, capabilities, and skills * Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale * Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations * Experience working with design teams on UI / UX for customer-facing websites or applications * Experience managing regulatory compliance and legal risk, including data privacy * Experience with financial forecasts and managing burn rate against a budget

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Claims and Disputes, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Demonstrated prior experience working in a highly matrixed, complex organization Preferred qualifications, capabilities, and skills Direct responsibility to manage and coach a team of product analysts' Direct responsibility to drive backlog readiness and health for a 4-6 scrum teams

We have an exciting opportunity to lead a agile team, manage day-to-day implementation activities, hands on coding, and set overall guidance. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple teams, overseeing daily implementation activities. Your role involves identifying and escalating issues while ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. **Job Responsibilities** + Responsible for all aspects of data strategy, governance, data risk management, reporting and analytics. + Work with product owners, data owners and customers to evaluate data requirements and identifying right technology solutions and implementation. + Design, develop, code, test, debug and deploy applications for scalable and extensible applications. + Product high quality code utilizing Test Driven Development techniques. + Participate in retrospectives to drive continuous improvement with in the feature team. + Participate in code reviews and ensuring that all solutions are aligned to pre-defined architectural specifications. + Implement automation: Continuous integration and continuous delivery. + Manage cloud development and deployment: support development and deployment of applications into AWS Public clouds. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience. + advanced knowledge of architecture, design and business processes. + Full software development life cycle experience within an Agile framework + Expert level implementation skills with Abinitio, Spark, and Python. + Experience with the development and decomposition of complex SQL (RDMS platforms) + Experience with Data Warehousing concepts (including Star Schema) + Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions and industry best practices. + Responsible for understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption) + Aware of various Data & Analytics tools and techniques(e.g. Python, data mining, predictive analytics, machine learning, data modelling, etc.) + Experience with one or more leading cloud providers (AWS/Azure/GCP) **Preferred qualifications, capabilities, and skills** + Ability to work fast and quickly ramp up on new technologies and strategies + Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. + Appreciation of Controls and Compliance processes for applications and data + In depth understanding of data technologies and solutions is preferable. + Drive process improvements and implement process changes as necessary. + Knowledge of industry-wide Big Data technology trends and best practices Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** U.S. Bank is the first major bank to embed a full‑featured Spend Management (SM) platform across its entire portfolio of business credit cards-delivering a fintech‑grade experience backed by the trust and scale of the fifth‑largest bank in the U.S. Our SM platform empowers small and medium‑sized businesses with real‑time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting-helping them save time, improve cash‑flow visibility, and reduce financial risk. If you're passionate about helping businesses take control of their spend, we'd love to talk. Our teams are committed to building the best possible products and experiences, working side‑by‑side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we're scaling modern spend management at enterprise grade-within a trusted financial institution. **Key Responsibilities** + Own a domain roadmap and OKRs spanning multiple features; align adjacent teams on a coherent, multi‑quarter plan. + Drive cross‑team dependency management and decision forums so Engineering and Design can move fast with confidence. + Standardize measurement for the domain; implement instrumentation and re‑sequence investments based on KPI insights. + Elevate decision quality via improved instrumentation and KPI usage; re-sequence the roadmap from insights. + Influence multi-channel customer experiences and enablement to drive adoption at scale. + Make higher‑stakes trade‑offs; present options and recommend where to focus for impact. + Shape go‑to‑market with Marketing & Sales (positioning, enablement, channel tactics) to drive adoption at scale. + Mentor PMs/analysts on discovery quality, backlog hygiene, and metric selection; raise the execution bar. **Basic Qualifications** + Product Management experience **Preferred Skills/Experience** + Bachelor's degree in Business, Finance or Computer Science preferred, or equivalent work experience + Advanced PM experience delivering outcomes across multiple stakeholders; strong analytical skills with a track record of moving KPIs; cross-team planning and release execution. + 7 years of product management experience + Strength in product vision/planning, decision-making, lifecycle, risk management; experience refining positioning and channel strategies; experience mentoring PMs/analysts. **_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here (************************************************* . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**

About the Job: We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank's Commercial & Payments channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Commercial & Payments channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and credential compromise trends; develop mitigation strategies. Documentation & Compliance: Maintain CIAM documentation and strategic roadmap. Support annual review and attestation of CIAM capabilities. Innovation & Continuous Improvement: Stay current on B2B and high-value transaction authentication threats and innovations. Qualifications: Bachelor's degree or equivalent in Business, Technology, or related field; advanced degree preferred. Minimum of 5+ years in identity, access management, fraud, or cybersecurity roles. Experience with authentication orchestration platforms and CIAM tools. Strong understanding of channel-specific client behaviors and risk profiles. Proven ability to manage cross-functional initiatives and vendor relationships. Familiarity with regulatory frameworks (e.g., FFIEC, NIST 800-63). Exceptional communication and stakeholder engagement skills. Preferred Skills: Deep understanding of FIDO standards and non-phishable authentication protocols. Experience implementing multi-factor authentication (MFA) across diverse channels. Knowledge of biometric, possession-based, and behavioral authentication methods. Experience contributing to governance reviews, technical assessments, or advisory forums. Ability to translate authentication risk into actionable business and technical requirements. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Develop a product strategy and vision that delivers value to customers. Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition. Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability. Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes. Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity. Build data-driven proof-of-concepts to test hypotheses and inform product development decisions. Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams. Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives. Manage relationships and technical interactions with third-party vendors. Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Strong proficiency in SQL for complex data querying, analysis, and validation. Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku. Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel. Experience translating complex data requirements and business needs into actionable product specifications and user stories. Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset. Preferred Qualifications, Capabilities, and Skills Experience working in a highly matrixed, complex organization. Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs. Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms. Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS). Understanding of data modeling, schema design, and/or data governance principles. Experience working with data for A/B testing or marketing experimentation. Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.

JobID: 210691635 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and operating on the forefront of the evolution of AI capabilities. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Claims, Disputes, and Fraud Operations Product you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Manage the product lifecycle using Agile best practices, from ideation through launch and continuous improvement * Coordinate activities of the agile product teams that include research, design, data scientists, machine learning engineers, and data analytics members * Manage existing product features and collaborate on the research, definition, and development of new features to advance the product roadmap and performance Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Advanced knowledge of the Dispute lifecycle and Payment Network collaboration * Experience with AIML product delivery and coordination * Experience in prompt engineering in Agentic AI * Strong communicator with the ability to fluidly interact with leaders, stakeholders, employees, and third-party vendor Preferred qualifications, capabilities, and skills * Demonstrated prior experience executing in a highly matrixed, complex organization

JobID: 210684984 JobSchedule: Full time JobShift: : Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products. We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive. If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity. As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations. Job Responsibilities Drive Strategy & Prioritization * Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain. * Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements. * Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed. * Build awareness of dependencies and cross-functional impacts to enable efficient decision-making. * Oversee portfolio planning, dependency management, logistical coordination, and escalation processes. Product Management & AI Innovation * Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap. * Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements. * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators. * Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features. Oversight, Monitoring & Optimization * Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain. * Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies. * Advanced knowledge of the product development life cycle, design, data analytics, and AI concepts. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on AI-driven products. * Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives. * Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable AI-powered products. Preferred Qualifications, Capabilities, and Skills * Demonstrated prior experience working in a highly matrixed, complex organization. * Experience collaborating with AI, machine learning, or data science teams. * Familiarity with AI product metrics, model performance evaluation, and responsible AI practices. * Current knowledge with emerging AI technologies, trends, and best practices to inform product strategy and development is preferred.

JobID: 210695720 JobSchedule: Full time JobShift: Day : Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: * Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. * Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. * Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. * Leverage data, insights, and competitive frameworks to guide content creation and strategy. * Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. * Identify and implement the best content models to maximize reach and impact. * Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. * Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. * Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: * 10+ years of experience in marketing, strategy, and content leadership roles. * Proven strategic thinker with strong analytical and data-driven decision-making skills. * Ability to quickly learn and understand business models, products, and customer needs. * Self-motivated, proactive, and able to work independently with minimal direction. * Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. * Excellent problem-solving and analytical skills. * Results-oriented, with a track record of setting and achieving ambitious goals. * Demonstrated entrepreneurial leadership and personal initiative. * Advanced proficiency in MS Excel and PowerPoint. * Experience working effectively in a matrixed, cross-functional environment. * Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership.

Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. Leverage data, insights, and competitive frameworks to guide content creation and strategy. Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. Identify and implement the best content models to maximize reach and impact. Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: 10+ years of experience in marketing, strategy, and content leadership roles. Proven strategic thinker with strong analytical and data-driven decision-making skills. Ability to quickly learn and understand business models, products, and customer needs. Self-motivated, proactive, and able to work independently with minimal direction. Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. Excellent problem-solving and analytical skills. Results-oriented, with a track record of setting and achieving ambitious goals. Demonstrated entrepreneurial leadership and personal initiative. Advanced proficiency in MS Excel and PowerPoint. Experience working effectively in a matrixed, cross-functional environment. Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. **Job Responsibilities:** + Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. + Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. + Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. + Leverage data, insights, and competitive frameworks to guide content creation and strategy. + Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. + Identify and implement the best content models to maximize reach and impact. + Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. + Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. + Provide thought leadership and maintain a strong strategic focus in all aspects of the role. **Required Qualifications, Capabilities, and Skills:** + 10+ years of experience in marketing, strategy, and content leadership roles. + Proven strategic thinker with strong analytical and data-driven decision-making skills. + Ability to quickly learn and understand business models, products, and customer needs. + Self-motivated, proactive, and able to work independently with minimal direction. + Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. + Excellent problem-solving and analytical skills. + Results-oriented, with a track record of setting and achieving ambitious goals. + Demonstrated entrepreneurial leadership and personal initiative. + Advanced proficiency in MS Excel and PowerPoint. + Experience working effectively in a matrixed, cross-functional environment. + Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans