Senior Manager, Product Management (Enterprise Website) - Capital One Software (Remote)
Senior manager, product management job at Capital One
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025.
About the Team
Capital One Software is redefining how enterprises engage with our data and cloud solutions. As the Senior Manager, Product Management for our enterprise website, you'll be instrumental in shaping the multi-year roadmap, prioritizing major features based on strategic business goals, and owning the overall Return on Investment (ROI) for the website as a digital product.
You will act as the voice of the external user while managing a team dedicated to continuous improvement of website performance, and the development and optimization of future digital experiences. Your core mandate is to champion a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through to the customer journey (advocacy).
We seek a leader who thrives on collaboration, data-driven decision-making, and a culture of continuous experimentation. If you are an innovative product leader ready to own a strategic B2B digital platform and drive significant business impact, we encourage you to apply.
Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Bachelor's, Master's, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
At least 7 years of experience working in Product Management focused on digital products
At least 5 years of experience in the management or mentorship of product managers or product teams
At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption.
Preferred Qualifications:
Experience leading enterprise SaaS or B2B website products at scale.
Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy.
Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo).
Experience with SalesTech stacks (e.g., Salesforce).
Familiarity with web performance, security, SEO, AI, and content governance best practices.
Strong grasp of demand generation funnels, lead scoring, and user behavior analytics.
Certification in an Agile framework (e.g. Scrum Product Owner).
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management
McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management
Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management
San Francisco, CA: $210,500 - $240,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyFirmwide Resiliency Office, Product Manager
Columbus, OH jobs
JobID: 210679649 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Firmwide Resiliency Office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Defines and communicates the product vision and strategy for reporting and dashboard solutions
* Collaborates with stakeholders to discover and define high-impact AI/ML opportunities
* Prioritizes features based on business value
* Develops and maintains a product backlog aligned with overall product strategy
* Works closely with development teams to ensure timely delivery of high-quality solutions
* Monitors and analyzes product performance to enhance user experience
* Stays up-to-date with industry trends and best practices in reporting and data visualization
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong understanding of data visualization tools and technologies (such as Tableau, Power BI)
* Knowledge of AI/ML concepts, technologies, and business applications
* Excellent analytical and problem-solving skills
* Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
* Influencing skills and effectiveness in a matrix environment
* Organizational and project management skills
* Success in supporting a team or function through significant and frequent change
* Curiosity and willingness to learn
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Experience in Agile or Scrum methodologies
Auto-ApplyProduct Portfolio Operations Manager - Operations Cross Product Strategy
Columbus, OH jobs
JobID: 210693237 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $118,750.00-$197,000.00 Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Performs light reporting and data analytics (D&A) functions to support portfolio management and operational decision-making
* Partners with the D&A team to deliver OCPS reporting requirements and address ongoing data needs
* Assists in preparing, validating, and presenting data-driven reports and insights for stakeholders
* Supports ad-hoc data analysis requests and contributes to the continuous improvement of reporting processes and tools
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
Preferred qualifications, capabilities, and skills
* Proficiency in technical skills such as SQL, Python, and R for data analysis and manipulation
* Experience with data visualization tools such as Tableau and Power BI to create clear, actionable dashboards and reports
* Familiarity with data wrangling tools like Alteryx
* Strong core analytical skills, including statistics, data wrangling, and problem-solving
* Ability to interpret and communicate data insights to both technical and non-technical audiences
Auto-ApplyProduct Delivery Manager - Service Product
Columbus, OH jobs
Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work.
As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility.
**Job Responsibilities:**
+ Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting.
+ Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements.
+ Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement.
+ Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment.
+ Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements.
+ Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress.
+ Serve as the central point of contact for Service Product access needs across Operations teams.
+ Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies.
+ Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs).
+ Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools.
+ Contribute to long-term strategy by developing frameworks and conducting delivery analysis.
**Required Qualifications, Capabilities, and Skills:**
+ Minimum five years of experience in product delivery or a relevant domain area.
+ Proven ability to execute operational management and change readiness activities.
+ Strong understanding of delivery processes and continuous improvement initiatives.
+ Experience in product or platform-wide release management and deployment strategies.
+ Ability to analyze portfolio project data and controls, ensuring data quality and integration.
+ Excellent presentation skills for cross-functional and executive audiences.
+ Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday.
+ Outstanding communication, interpersonal, and stakeholder management skills.
+ High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously.
+ Bachelor's degree in a relevant field or equivalent work experience.
**Preferred Qualifications, Capabilities, and Skills:**
+ Proficient knowledge of the product development life cycle, design, and data analytics.
+ Understanding of operations user base and their access, entitlement, and restriction requirements.
+ Experience in dependency management and release management processes.
+ PMP, CSM, or similar certification.
**Required or Additional Information:**
This role is not eligible for visa sponsorship or relocation assistance.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Digital Channels Mobile Frameworks Product Manager
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing
Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
Creates supporting documentations for cross product usage
Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities
Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization
Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Previous experience working on mobile applications with passion and curiosity for mobile apps
Ability to drive the mobile framework product strategy
Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders
Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment
Bachelor's degree or equivalent work experience
Auto-ApplyDigital Channels Mobile Frameworks Product Manager
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job responsibilities**
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
+ Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing
+ Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
+ Creates supporting documentations for cross product usage
+ Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities
+ Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization
+ Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Previous experience working on mobile applications with passion and curiosity for mobile apps
+ Ability to drive the mobile framework product strategy
+ Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
+ Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders
+ Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
+ Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment
+ Bachelor's degree or equivalent work experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Chase Auto Product Manager
Columbus, OH jobs
Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. Chase Auto offers a wide range of products and services to meet the financial needs of its clients, from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value. As a Product Manager in Chase Auto, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Chase Auto Product team is seeking a Senior Product Lead who will dive head-first into creating innovative solutions to support Auto Dealer Relationship Managers and Bankers by enhancing their workflow and client management capabilities through the Salesforce customer relationship platform. The Product team operates as an agile construct within the Consumer Bank, sitting at the intersection of the product, technology, and experience. You will own the identification and delivery of features and experiences to support employees' delivery on the growth of our business with clients. I f you have a proven track record of launching successful products in dynamic, consumer-facing companies, a passion for improving people's lives, and the ability to deliver creative solutions to complex customer challenges, then we are looking to hear from you!
Job responsibilities
Lead the strategy, development and launch of innovative products that deliver exceptional value to our customers, consistently exceeding expectations.
Manage the end-to-end lifecycle of multiple complex and strategic product initiatives.
Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem, ensuring alignment with organizational goals.
Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value, and facilitate training and walkthroughs to ensure effective product adoption and use.
Ensure all product initiatives maintain ongoing adherence to Chase policies, procedures, and compliance frameworks.
Manages research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap.
Owns the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, while building frameworks and monitoring key success metrics such as cost, features, risk posture, and reliability.
Required qualifications, capabilities, and skills
Energetic self-starter with exceptional organizational skills and a proven ability to facilitate strategic vision, lead cross-functional teams, and manage stakeholders in a matrixed environment to deliver complex initiatives successfully.
Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners.
Demonstrated experience designing and implementing customer-facing products, including developing product strategies, roadmaps, and executing initiatives.
Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones.
5+ years of experience or equivalent expertise in product management or an adjacent domain area.
Advanced knowledge of the product development life cycle, design, and data analytics, with a solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools.
Preferred qualifications, capabilities, and skills
Proven experience in a dedicated Product Manager role.
Strong business acumen and familiarity with modern technology stacks.
Bachelor's degree or equivalent professional experience.
Demonstrated success working within highly matrixed, complex organizations.
Experience with Salesforce or similar customer relationship management platforms.
Auto-ApplyProduct Manager - Machine Learning & Intelligence Operations
Columbus, OH jobs
We are seeking for a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Vice President, Product Manager. This role will spearhead transcription and conversational insights initiatives for the bank. The MLIO team is dedicated to developing innovative solutions using AI, machine learning, and a design-thinking approach to significantly enhance both customer and employee experiences.
As a Product Manager with Machine Learning & Intelligence Operations, you will define the strategy for your product, design, and execute on the product roadmap while embracing Agile methodology and best practices. You will lead cross-functional teams comprising technologists, data scientists, researchers, designers, and analytics members to modernize the service experience for tens of millions of customers. Your relentless focus on the customer and employee experience will help establish the team's priorities to maximize the value of the product and the work of the modeling and development teams.
Job Responsibilities:
Define the product strategy, roadmap, prioritization, and backlog for machine learning applications.
Analyze contact volumes and customer journey/friction points across various channels to drive product feature prioritization.
Lead agile product teams that include product managers, data scientists, machine learning engineers, and data analytics members.
Manage existing product features and actively lead the research, definition, and development of new features to advance the product roadmap and performance.
Maximize product value delivered through backlog creation, management, and prioritization of epics and user stories.
Partner with user research and business/operations teams to analyze and ideate customer experience, behavior, and improvement opportunities.
Prioritize strategies and solutions to enhance self-service utilization and reduce customer contact volume.
Collaborate with Controls/Risk, Audit, Compliance, Data & Model Governance, and Technology to ensure readiness to deliver on the product roadmap.
Stay abreast of industry trends, emerging technologies, and best practices in AI and machine learning to continuously improve product offerings.
Foster a culture of innovation, collaboration, and continuous improvement within the team.
Required Qualifications, Capabilities, and Skills:
6+ years of experience in Technical Product Management, ideally with AI/ML-related products.
Proven experience leading multi-disciplinary teams in a large, matrixed organization and fast-paced agile development environment.
Demonstrated ability to make strategic decisions while candidly challenging the status quo to drive the right employee and customer outcomes.
Applied experience in a variety of AI and machine learning techniques and technologies.
Strong technical acumen: ability to independently manage large and complex relationships with internal technology partners.
Ability to harness data and the power of analytics and customer insights for comprehensive strategy planning.
Excellent communicator with the ability to fluidly interact with senior leaders, key stakeholders, employees, and third-party vendors.
Preferred: Experience working in or with customer service operations.
Strong problem-solving skills and the ability to think creatively and strategically.
Experience with cloud-based AI/ML platforms and tools is a plus.
Preferred Qualifications, Capabilities, and Skills:
Advanced degree in Computer Science, Engineering, Data Science, or a related field is preferred.
Auto-ApplyProduct Manager II - Core Deposit Strategy
Columbus, OH jobs
JobID: 210690895 JobSchedule: Full time JobShift: : Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks
As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys.
This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business.
Job responsibilities
* Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment
* Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase
* Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs
* Enhance and manage our product conversation process and journeys
* Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking
* Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes
Required qualifications, skills and capabilities
* 5 years of deposit experience (in Product Management, Finance, or Strategy)
* Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes
* Structured thinker and effective communicator with excellent written communication and presentation skills
* Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions
* Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
* Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights
* Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority
Preferred qualifications, skills and capabilities
* Bachelor's degree, MBA or other advanced degree preferred
Auto-ApplyFirmwide Resiliency Product Manager: Executive Director
Columbus, OH jobs
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Strategy & Product Management - Executive Director in our Firmwide Resiliency Office, you will lead innovation through the development of products and features that delight our stakeholders. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success and foster a culture of continuous innovation that helps inspire cross-functional teams to create solutions that address customer needs.
You will be in a crucial role for enabling the development of the Firmwide Resiliency Ecosystem and supporting advanced analytics initiatives. You will also have the opportunity to engage with stakeholders across the firm to drive the strategic evolution of the Firmwide Resiliency Product, driving alignment in objectives to enable reuse and scaling of data products and analytics goals.
Job Responsibilities
Partner with cross functional teams - Technology, User Experience, Agility and Data to uplift ways of working
Engage with the wider Resiliency Ecosystem to influence and align on objectives and priorities
Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
Create an innovation hub to prototype analytical solutions for customer feedback
Oversee Product Roadmap that aligns to the Product Strategy and Vision
Support the wider team to deliver best in class product features
Required qualifications, capabilities, and skills:
Experience delivering products, projects, or technology applications
Minimum of 10 years of product management experience
Extensive knowledge of the product development life cycle, technical design, and data analytics
Experience driving change within organizations and managing stakeholders across multiple functions
Commitment and self-motivation skills
Proven success in collaborating with cross-functional teams, influencing and driving decisions
Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities.
Preferred qualifications
Advanced knowledge of the product development life cycle, design, and data analytics
Familiarity with agile methodologies and product operating models.
Auto-ApplyProduct Manager - (CAE) Customer Acquisition Experiences
Columbus, OH jobs
Chase is looking for a Product Manager to be part of Card Acquisitions product, supporting our Customer Authentication capabilities. The vision of this team is to enhance the account opening customer experience while creating consistent authentication and onboarding in the Card Co-brand space. This role requires someone who thrives in a fast-paced, high-performing environment, where creativity, collaboration, and strategic thinking are business as usual. The successful candidate will be a problem solver, results focused, detail oriented, and process disciplined.
As a Product Manager in Customer Acquisition Experiences, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develop a product strategy and product vision that delivers value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
Form relationships critical to supporting the product vision, strategy, objectives, discovery, and delivery.
Perform in-depth analysis for fact finding on existing behavior of the system, including business logic and end-to-end data flow, and educate stakeholders to help ensure the build of comprehensive, robust requirements.
Collect, refine, and maintain a healthy backlog of user stories which are easily understood by the consuming team(s).
Facilitate discussions with technical, design, and analytics partners to refine stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts.
Responsible for adhering to the JIRA processing and maintaining Confluence documentation, including maintaining a living evergreen repository so we always have an understanding of our current state.
Expected to be an active participant in testing and data conditioning.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Ability to leverage analytic insights and a deep understanding of data to continually improve the experience and reach or exceed OKRs
Effective execution in a demanding technology space, managing multiple co-suppliers, complex dependencies, and modernization efforts
Excellent written communication skills
Ability to manage tight delivery timelines and maintain calmness under pressure
Strong collaboration and relationship-building skills across the firm and with external partners; flexibility with changing priorities
Experience with agile product development and the software delivery lifecycle
Experience with API-based designs, Kafka-driven architecture, and the JavaScript stack
Familiarity with the business services and offerings associated with Chase Account Opening
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience with risk management and fraud prevention tools
Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success
Experience with Event-based designs, microservices, web services
BA or BS in applicable field of study
Auto-ApplyAi4Ops Voice+ Product Manager
Columbus, OH jobs
Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products. We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive. If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity.
As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations.
Job Responsibilities
Drive Strategy & Prioritization
Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain.
Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements.
Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed.
Build awareness of dependencies and cross-functional impacts to enable efficient decision-making.
Oversee portfolio planning, dependency management, logistical coordination, and escalation processes.
Product Management & AI Innovation
Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements.
Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators.
Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features.
Oversight, Monitoring & Optimization
Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain.
Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem.
Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies.
Advanced knowledge of the product development life cycle, design, data analytics, and AI concepts.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on AI-driven products.
Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives.
Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable AI-powered products.
Preferred Qualifications, Capabilities, and Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Experience collaborating with AI, machine learning, or data science teams.
Familiarity with AI product metrics, model performance evaluation, and responsible AI practices.
Current knowledge with emerging AI technologies, trends, and best practices to inform product strategy and development is preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Data Product Manager, Vice President - Grow
Columbus, OH jobs
JobID: 210665630 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Data Product Manager, Vice President within Grow, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
* Establish metrics and KPIs to measure the success of data products and continuously optimize them based on user feedback and data analysis.
* Lead release management and testing lifecycles for feature team/s.
* Lead the team's efforts to address defects/production issues and reporting requirements.
* Participate in and drive Agile routines and best practices.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong background in data products, proven track record of successfully launching and managing relevant products.
* Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
* Understanding of AI concepts, machine learning models, and relevant tools for building and deploying AI products.
* Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
* Proven ability to work collaboratively with technical teams
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience working with SaaS (Software as a Service) or Enterprise products.
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Experience working in or with Talent Development organizations.
* Knowledge of Oracle HCM (Human Capital Management) and Service Now a plus.
* Knowledge of data governance, consent management and regulatory standards a plus.
* Understanding of talent planning, employee profile data, skills taxonomy and AI-powered talent solutions a plus.
Auto-ApplyProduct Manager, Spend Management
Cincinnati, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
**Job Description**
U.S. Bank is the first major bank to embed a full‑featured Spend Management (SM) platform across its entire portfolio of business credit cards-delivering a fintech‑grade experience backed by the trust and scale of the fifth‑largest bank in the U.S.
Our SM platform empowers small and medium‑sized businesses with real‑time visibility, proactive controls, and seamless integrations. In one place, teams can capture receipts, set spend controls, manage cards, sync with accounting software, and generate robust reporting-helping them save time, improve cash‑flow visibility, and reduce financial risk.
If you're passionate about helping businesses take control of their spend, we'd love to talk. Our teams are committed to building the best possible products and experiences, working side‑by‑side with customers and iterating quickly to deliver outcomes that matter. With over half a million businesses already enabled on SM, we're scaling modern spend management at enterprise grade-within a trusted financial institution.
**Key Responsibilities**
+ Own a domain roadmap and OKRs spanning multiple features; align adjacent teams on a coherent, multi‑quarter plan.
+ Drive cross‑team dependency management and decision forums so Engineering and Design can move fast with confidence.
+ Standardize measurement for the domain; implement instrumentation and re‑sequence investments based on KPI insights.
+ Elevate decision quality via improved instrumentation and KPI usage; re-sequence the roadmap from insights.
+ Influence multi-channel customer experiences and enablement to drive adoption at scale.
+ Make higher‑stakes trade‑offs; present options and recommend where to focus for impact.
+ Shape go‑to‑market with Marketing & Sales (positioning, enablement, channel tactics) to drive adoption at scale.
+ Mentor PMs/analysts on discovery quality, backlog hygiene, and metric selection; raise the execution bar.
**Basic Qualifications**
+ Product Management experience
**Preferred Skills/Experience**
+ Bachelor's degree in Business, Finance or Computer Science preferred, or equivalent work experience
+ Advanced PM experience delivering outcomes across multiple stakeholders; strong analytical skills with a track record of moving KPIs; cross-team planning and release execution.
+ 7 years of product management experience
+ Strength in product vision/planning, decision-making, lifecycle, risk management; experience refining positioning and channel strategies; experience mentoring PMs/analysts.
**_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._**
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
Client Identity and Access Management Product Manager - Commercial and Payments
Brooklyn, OH jobs
About the Job: We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank's Commercial & Payments channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences.
Key Responsibilities:
Leadership and Management: Act as SME for identity verification and authentication in Commercial & Payments channels. Lead cross-functional coordination.
CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms.
Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and credential compromise trends; develop mitigation strategies.
Documentation & Compliance: Maintain CIAM documentation and strategic roadmap. Support annual review and attestation of CIAM capabilities.
Innovation & Continuous Improvement: Stay current on B2B and high-value transaction authentication threats and innovations.
Qualifications:
Bachelor's degree or equivalent in Business, Technology, or related field; advanced degree preferred.
Minimum of 5+ years in identity, access management, fraud, or cybersecurity roles.
Experience with authentication orchestration platforms and CIAM tools.
Strong understanding of channel-specific client behaviors and risk profiles.
Proven ability to manage cross-functional initiatives and vendor relationships.
Familiarity with regulatory frameworks (e.g., FFIEC, NIST 800-63).
Exceptional communication and stakeholder engagement skills.
Preferred Skills:
Deep understanding of FIDO standards and non-phishable authentication protocols.
Experience implementing multi-factor authentication (MFA) across diverse channels.
Knowledge of biometric, possession-based, and behavioral authentication methods.
Experience contributing to governance reviews, technical assessments, or advisory forums.
Ability to translate authentication risk into actionable business and technical requirements.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/18/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
Auto-ApplyProduct Manager - (MAP) Marketing Data Platforms
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job Responsibilities
Develop a product strategy and vision that delivers value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability.
Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes.
Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity.
Build data-driven proof-of-concepts to test hypotheses and inform product development decisions.
Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams.
Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives.
Manage relationships and technical interactions with third-party vendors.
Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Strong proficiency in SQL for complex data querying, analysis, and validation.
Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku.
Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel.
Experience translating complex data requirements and business needs into actionable product specifications and user stories.
Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset.
Preferred Qualifications, Capabilities, and Skills
Experience working in a highly matrixed, complex organization.
Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs.
Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms.
Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS).
Understanding of data modeling, schema design, and/or data governance principles.
Experience working with data for A/B testing or marketing experimentation.
Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.
Auto-ApplyProduct Manager - (MAP) Marketing Data Platforms
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
**Job Responsibilities**
+ Develop a product strategy and vision that delivers value to customers.
+ Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
+ Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
+ Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability.
+ Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes.
+ Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity.
+ Build data-driven proof-of-concepts to test hypotheses and inform product development decisions.
+ Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams.
+ Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives.
+ Manage relationships and technical interactions with third-party vendors.
**Required Qualifications, Capabilities, and Skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area.
+ Advanced knowledge of the product development life cycle, design, and data analytics.
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
+ Strong proficiency in SQL for complex data querying, analysis, and validation.
+ Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku.
+ Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel.
+ Experience translating complex data requirements and business needs into actionable product specifications and user stories.
+ Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset.
**Preferred Qualifications, Capabilities, and Skills**
+ Experience working in a highly matrixed, complex organization.
+ Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs.
+ Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms.
+ Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS).
+ Understanding of data modeling, schema design, and/or data governance principles.
+ Experience working with data for A/B testing or marketing experimentation.
+ Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Manager, Product Management - Velocity Black (Remote)
Senior manager, product management job at Capital One
This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology.
To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
As a Product Manager in Velocity Black, you will:
Lead an engineering team to design and deliver a product features for our customers, agents and merchants
Demonstrate a knowledge and passion for data products, API integrations, mobile and web development
Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data.
Build and maintain partnerships with with leaders and stakeholders to influence and advance your agenda
Define, socialize and monitor key performance metric indicators to understand the evolution and success of the product
Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners
We are looking for someone who has:
A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) and emerging technologies to incorporate into building great products
Can use SQL to build a data-backed strategy, identify insights, and troubleshoot issues
Own day to day setting and monitoring of KPIs
Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team
Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding of data
A product centric mindset to take a product from ideation to production and continually iterate improvements
A customer-first mindset
A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
Results focused and able to manage and prioritize multiple projects simultaneously
Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer value
You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management
Richmond, VA: $144,000 - $164,400 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyProduct Delivery Manager - Service Product
Ohio jobs
Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work.
As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility.
Job Responsibilities:
Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting.
Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements.
Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement.
Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment.
Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements.
Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress.
Serve as the central point of contact for Service Product access needs across Operations teams.
Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies.
Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs).
Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools.
Contribute to long-term strategy by developing frameworks and conducting delivery analysis.
Required Qualifications, Capabilities, and Skills:
Minimum five years of experience in product delivery or a relevant domain area.
Proven ability to execute operational management and change readiness activities.
Strong understanding of delivery processes and continuous improvement initiatives.
Experience in product or platform-wide release management and deployment strategies.
Ability to analyze portfolio project data and controls, ensuring data quality and integration.
Excellent presentation skills for cross-functional and executive audiences.
Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday.
Outstanding communication, interpersonal, and stakeholder management skills.
High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously.
Bachelor's degree in a relevant field or equivalent work experience.
Preferred Qualifications, Capabilities, and Skills:
Proficient knowledge of the product development life cycle, design, and data analytics.
Understanding of operations user base and their access, entitlement, and restriction requirements.
Experience in dependency management and release management processes.
PMP, CSM, or similar certification.
Required or Additional Information:
This role is not eligible for visa sponsorship or relocation assistance.
Auto-ApplyAi4Ops Voice+ Product Manager
Ohio jobs
Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products. We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive. If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity.
As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations.
Job Responsibilities
Drive Strategy & Prioritization
Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain.
Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements.
Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed.
Build awareness of dependencies and cross-functional impacts to enable efficient decision-making.
Oversee portfolio planning, dependency management, logistical coordination, and escalation processes.
Product Management & AI Innovation
Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements.
Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators.
Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features.
Oversight, Monitoring & Optimization
Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain.
Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem.
Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies.
Advanced knowledge of the product development life cycle, design, data analytics, and AI concepts.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on AI-driven products.
Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives.
Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable AI-powered products.
Preferred Qualifications, Capabilities, and Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Experience collaborating with AI, machine learning, or data science teams.
Familiarity with AI product metrics, model performance evaluation, and responsible AI practices.
Current knowledge with emerging AI technologies, trends, and best practices to inform product strategy and development is preferred.
Auto-Apply