Manager, Product Manager: AI/ML - Velocity Black (Remote)
Senior product manager job at Capital One
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
As a Velocity Black Concierge product manager, you will:
Collaborate with internal stakeholders and external partners to grow and enhance Velocity Black's luxury concierge offering. You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations.
Dream up and deliver new luxury concierge features and experiences in partnership with business partners. You will be responsible for optimizing in-market products though rapid testing and obsessing over the customer experience.
Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business.
Shape the product development roadmap for new launches and features.
Work alongside a passionate and collaborative team to create innovative new concierge experiences.
What we are looking for:
A knowledge and passion for emerging AI/ML technologies to incorporate into building great products
Hands-on experience building or using LLM solutions. A strong understanding of the strengths and weaknesses of current LLM models
Strong track record of owning and developing a product while working closely with risk and well managed stakeholders
Use SQL to build a data-back strategy, identify insights, and troubleshoot issues
Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team
Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data
A product centric mindset to take a product from ideation to production and continually iterate improvements
A customer-first mindset
A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams
A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
Creating and maintaining a healthy team culture through thoughtful leadership
Results focused and able to manage and prioritize multiple projects simultaneously
Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value
What you'll do:
Working with our AI / ML engineers and product leadership to build out innovating and industry leading products
Communicating and facilitating with with a variety of operations, product business partners to ensure our products are targeting their needs
Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions
Coordinating with our risk and well managed partners to ensure our use cases and products are being reviewed through the correct governance forums and receiving approval from our partners
Create a vision and roadmap for your product that addresses stakeholder needs
Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches
Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms
Define, socialize, and monitor key performance indicators to understand the evolution and success of the project
Understand the enterprise data requirements and ensure the system's compliance with enterprise patterns
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Bachelor's Degree in Computer Science or Engineering
MBA or Master's degree
3+ years experience working with SQL
3+ years experience working with AI and ML models, including LLMs
Experience in e-commerce or travel technology in a technical, product, or strategic role
Experience working with and building high-end luxury products
Understanding of end-to-end online travel agency or e-commerce workflows from shopping through servicing
Spikes in a design or customer-centric skill set and is obsessed with the customer
Experience working with and building high-end luxury products
Passionate about customer experience and hungry to go above and beyond to ship features and build a world-class product
Capital One is open to hiring a Remote Employee for this opportunity.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management
McLean, VA: $158,400 - $180,800 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplySenior Manager, Product Management (Enterprise Website) - Capital One Software (Remote)
Senior product manager job at Capital One
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025.
About the Team
Capital One Software is redefining how enterprises engage with our data and cloud solutions. As the Senior Manager, Product Management for our enterprise website, you'll be instrumental in shaping the multi-year roadmap, prioritizing major features based on strategic business goals, and owning the overall Return on Investment (ROI) for the website as a digital product.
You will act as the voice of the external user while managing a team dedicated to continuous improvement of website performance, and the development and optimization of future digital experiences. Your core mandate is to champion a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through to the customer journey (advocacy).
We seek a leader who thrives on collaboration, data-driven decision-making, and a culture of continuous experimentation. If you are an innovative product leader ready to own a strategic B2B digital platform and drive significant business impact, we encourage you to apply.
Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Bachelor's, Master's, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
At least 7 years of experience working in Product Management focused on digital products
At least 5 years of experience in the management or mentorship of product managers or product teams
At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption.
Preferred Qualifications:
Experience leading enterprise SaaS or B2B website products at scale.
Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy.
Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo).
Experience with SalesTech stacks (e.g., Salesforce).
Familiarity with web performance, security, SEO, AI, and content governance best practices.
Strong grasp of demand generation funnels, lead scoring, and user behavior analytics.
Certification in an Agile framework (e.g. Scrum Product Owner).
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management
McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management
Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management
San Francisco, CA: $210,500 - $240,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyProduct Manager - Service Product
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
**Job responsibilities**
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
+ Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
+ Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
+ Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities
+ Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
+ Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).
+ Ability to manage backlog; analytical, problem solving skills
+ Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal
+ Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others
+ 3+ years people management
**Preferred qualifications, capabilities, and skills**
+ Demonstrated prior experience working in a highly matrixed, complex organization
+ Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus
+ Attention to detail and ability to manage shifting business priorities
+ Self-motivated and confident in ambiguous circumstances
+ Understanding of the financial services industry and Regulatory, Legal, and Risk environments
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Product Delivery Manager - Service Product
Columbus, OH jobs
Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work.
As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility.
**Job Responsibilities:**
+ Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting.
+ Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements.
+ Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement.
+ Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment.
+ Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements.
+ Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress.
+ Serve as the central point of contact for Service Product access needs across Operations teams.
+ Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies.
+ Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs).
+ Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools.
+ Contribute to long-term strategy by developing frameworks and conducting delivery analysis.
**Required Qualifications, Capabilities, and Skills:**
+ Minimum five years of experience in product delivery or a relevant domain area.
+ Proven ability to execute operational management and change readiness activities.
+ Strong understanding of delivery processes and continuous improvement initiatives.
+ Experience in product or platform-wide release management and deployment strategies.
+ Ability to analyze portfolio project data and controls, ensuring data quality and integration.
+ Excellent presentation skills for cross-functional and executive audiences.
+ Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday.
+ Outstanding communication, interpersonal, and stakeholder management skills.
+ High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously.
+ Bachelor's degree in a relevant field or equivalent work experience.
**Preferred Qualifications, Capabilities, and Skills:**
+ Proficient knowledge of the product development life cycle, design, and data analytics.
+ Understanding of operations user base and their access, entitlement, and restriction requirements.
+ Experience in dependency management and release management processes.
+ PMP, CSM, or similar certification.
**Required or Additional Information:**
This role is not eligible for visa sponsorship or relocation assistance.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Product Manager, Digital Channels Core Experience
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
+ Develops a product strategy and product vision that delivers value to customers
+ Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
+ Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
+ Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
+ Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives
+ Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
+ Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it
+ Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.
+ Evaluates information gathered from multiple sources and ensure consistency
+ Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Required qualifications, capabilities, and skills
+ 5+ years of experience or equivalent expertise in product management or a relevant domain area
+ Advanced knowledge of the product development life cycle, design, and data analytics
+ Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Customer obsessed and track record of driving measurable experience improvements
+ Experience defining, measuring, and reporting on analytics and experimentation results
+ Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
+ Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
+ Team-oriented disposition and positive attitude
+ Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred qualifications, capabilities, and skills
+ Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
New York,NY $122,550.00 - $201,000.00 / year
Product Manager, Digital Channels Core Experience
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives
Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it
Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.
Evaluates information gathered from multiple sources and ensure consistency
Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Customer obsessed and track record of driving measurable experience improvements
Experience defining, measuring, and reporting on analytics and experimentation results
Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
Team-oriented disposition and positive attitude
Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Auto-ApplyDigital Channels Mobile Frameworks Product Manager
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing
Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.)
Creates supporting documentations for cross product usage
Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities
Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization
Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Previous experience working on mobile applications with passion and curiosity for mobile apps
Ability to drive the mobile framework product strategy
Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers
Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders
Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment
Bachelor's degree or equivalent work experience
Auto-ApplyData Product Manager, Vice President - Grow
Columbus, OH jobs
JobID: 210665630 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Data Product Manager, Vice President within Grow, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
* Establish metrics and KPIs to measure the success of data products and continuously optimize them based on user feedback and data analysis.
* Lead release management and testing lifecycles for feature team/s.
* Lead the team's efforts to address defects/production issues and reporting requirements.
* Participate in and drive Agile routines and best practices.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Strong background in data products, proven track record of successfully launching and managing relevant products.
* Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.
* Understanding of AI concepts, machine learning models, and relevant tools for building and deploying AI products.
* Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
* Proven ability to work collaboratively with technical teams
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience working with SaaS (Software as a Service) or Enterprise products.
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Experience working in or with Talent Development organizations.
* Knowledge of Oracle HCM (Human Capital Management) and Service Now a plus.
* Knowledge of data governance, consent management and regulatory standards a plus.
* Understanding of talent planning, employee profile data, skills taxonomy and AI-powered talent solutions a plus.
Auto-ApplyDigital Product Manager Lead- Credit Card Originations
Houston, TX jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead within PNC's Retail Lending organization, you will be based in Philadelphia or Pittsburgh PA, Wilmington DE, Houston TX or New York, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
* Responsible for Credit Card Originations digital experience as the lead Product Owner on the team
* Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers, solution architects, and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
* Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
* Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive leaders for feedback, respectful debate, and alignment
* Engage in on-going problem-solving with a diverse team of partners, driving greater problem definition clarity and structuring how the team will pursue a solution
* Thrive in a fast-paced environment and handle a high volume of priorities a day.
* Strong understanding of API's, data handling, and back-end development.
* Strong analytical thinking and problem-solving skills, with the ability to self-serve to address challenges.
* Quickly learn new technologies and processes, while influencing stakeholders with clear and effective communication across business and technology topics.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $164,450.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 07/15/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Product Manager Lead- Credit Card Originations
New York, NY jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead within PNC's Retail Lending organization, you will be based in Philadelphia or Pittsburgh PA, Wilmington DE, Houston TX or New York, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
* Responsible for Credit Card Originations digital experience as the lead Product Owner on the team
* Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers, solution architects, and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
* Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
* Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive leaders for feedback, respectful debate, and alignment
* Engage in on-going problem-solving with a diverse team of partners, driving greater problem definition clarity and structuring how the team will pursue a solution
* Thrive in a fast-paced environment and handle a high volume of priorities a day.
* Strong understanding of API's, data handling, and back-end development.
* Strong analytical thinking and problem-solving skills, with the ability to self-serve to address challenges.
* Quickly learn new technologies and processes, while influencing stakeholders with clear and effective communication across business and technology topics.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $164,450.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 07/15/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Product Manager Lead- Credit Card Originations
Pittsburgh, PA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead within PNC's Retail Lending organization, you will be based in Philadelphia or Pittsburgh PA, Wilmington DE, Houston TX or New York, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
* Responsible for Credit Card Originations digital experience as the lead Product Owner on the team
* Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers, solution architects, and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
* Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
* Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive leaders for feedback, respectful debate, and alignment
* Engage in on-going problem-solving with a diverse team of partners, driving greater problem definition clarity and structuring how the team will pursue a solution
* Thrive in a fast-paced environment and handle a high volume of priorities a day.
* Strong understanding of API's, data handling, and back-end development.
* Strong analytical thinking and problem-solving skills, with the ability to self-serve to address challenges.
* Quickly learn new technologies and processes, while influencing stakeholders with clear and effective communication across business and technology topics.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $164,450.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 07/15/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Product Manager Lead- Credit Card Originations
Philadelphia, PA jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead within PNC's Retail Lending organization, you will be based in Philadelphia or Pittsburgh PA, Wilmington DE, Houston TX or New York, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
* Responsible for Credit Card Originations digital experience as the lead Product Owner on the team
* Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely with business partners to understand needs and priorities; partnering with internal and external designers and usability testers, solution architects, and development leads to make the experiences a reality; and driving the use of data to monitor and measure success
* Bring awareness to internal stakeholders on best-in-market design patterns and trends through on-going competitive analysis across the financial sector as well as digital design leaders in other industries; and leverage this insight to challenge existing norms and drive transformation
* Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive leaders for feedback, respectful debate, and alignment
* Engage in on-going problem-solving with a diverse team of partners, driving greater problem definition clarity and structuring how the team will pursue a solution
* Thrive in a fast-paced environment and handle a high volume of priorities a day.
* Strong understanding of API's, data handling, and back-end development.
* Strong analytical thinking and problem-solving skills, with the ability to self-serve to address challenges.
* Quickly learn new technologies and processes, while influencing stakeholders with clear and effective communication across business and technology topics.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $164,450.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 07/15/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Product Manager Lead
Columbus, OH jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Digital Product Manager Lead within PNC's Digital organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Atlanta, GA, Charlotte, NC, Birmingham, AL, Columbus, OH, Houston, TX or Dallas, TX.
Responsibilities require time in the office or in the field on a regular basis.
As a Digital Product Manager Lead on the Strategy & Emerging Payments product team, you will lead the execution and management of complex emerging payment experiences in online and mobile banking within the Retail Bank. This role will blend innovation, strategy, and execution to deliver excellent optimized payment experiences that delight our customer and grow the business. You will partner with several key stakeholders including customer care center, employee readiness, technology, fraud, risk, and other lines of business to ensure digital services align to strategic priorities with high quality.
The ideal candidate brings:
5+ years of related industry experience
* Experience implementing payments experiences across multiple platforms
* Strong cross-team coordination & project management skill
* Technical acumen
* Ability to influence effectively
* A data-driven mindset to inform decisions & track impact
* Passion for learning new areas of payments, banking, and digital experience
* Skill in building and maintaining relationships
* Excellent written and verbal communication at senior leadership level
The ideal candidate is:
* Curious
* Accountable
* Trustworthy
* A change agent
* Intentional
* Cool under pressure
* Independent
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $164,450.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 06/25/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Product Management Group Manager-Customer Management
New York, NY jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, Chicago IL or New York, NY . The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
PNC is seeking to transform its Retail Lending business, and as a Product Manager, Group Manager, you will serve as a senior leader in this journey. You will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own digital, branch and call center experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance, lost / stolen experiences, activation, replacement), User Management (Authorized Users, etc.) and more. We are seeking candidates who are passionate about customer experiences, have a deep understanding of data and technology and have a track record of delivering results. This role requires the candidate to be highly structured, forward thinking, a problem solver and storyteller, and extremely communicative.
Key responsibilities:
* Partner with cross functional stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Management target state strategy, customer and employee experiences, database structures and actionable roadmap
* Develop, communicate and socialize the Customer Management roadmap with partners and Senior Leadership; maintain a prioritized, data-driven backlog
* Build, develop and champion a growing team of product managers, ensuring proper implementation of agile ceremonies and practices across the product development lifecycle
* Leverage market insights, competitive intel and data to identify customer needs and opportunity; Partner with Business Stakeholders to develop and implement OKRs, utilize data and analytics to measure progress
* Work closely with technology to understand and influence end to end architecture, data flows and technology solutions to enable Product Vision; understand current vs. target state architecture and co-develop multi-year modernization strategy
* Work across PNC Enterprise to identify and implement capabilities and best practices that can be leveraged by Retail Lending
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Defines complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices by leading Digital teams.
* Defines the strategy related to digital experiences for applicable business segments or product groups. May Participate in the marketplace to influence digital experience trends.
* Leads digital teams. Sponsors potential digital experience projects for feasibility and value. Presents initiatives and policy changes to gain executive buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.
* Serves as senior point of escalation and ensures successful outcomes from key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle. As part of the first line of defense, supports determination of risk appetite and limits. Owns business response to audit and regulatory finding. May participate in client facing activities.
* Structures, allocates resources and manages Digital teams. Motivates and develops the performance of the product development management team and key contributors. Development planning.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $100,000.00 - $261,300.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 11/17/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Digital Asset/Crypto Product Group Manager
Houston, TX jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Asset/Crypto Product Group Manager within PNC's Asset Management Group (AMG) organization, you will be based in Pittsburgh, PA. Other PNC locations listed may also be considered.
Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
As a crypto product expert you will bring domain knowledge to help set strategy for crypto initiatives in AMG. In this role, you will:
* Develop a roadmap for crypto custody offering
* Coordinate cross-LOB crypto initiatives to identify opportunities to share infrastructure, enable multi-LOB usage, and enable other digital asset capabilities
* Partner with 2LOD to interface with regulators on crypto initiatives/offering
* Act as resource for client-facing team to address product questions, provide training and communications
* Partner with Marketing, Training, Communications to develop client and internal support materials, training, etc.
* Develop and manage the pricing/fee structure for crypto currency offering
* Conduct competitive analysis and recommends enhancements to the platform
* Partner with Operations, Technology, Digital, and Product Owner to influence end-to-end processes supporting
* Coordinate with 2LOD partners to develop/maintain account agreements and disclosures
* Own product controls related to crypto products
* Recommend cryptocurrency to add/remove from platform
Preferred experience/skills include:
* Experience advising product and engineering teams on legal requirements in payment network design, custody, money transmission, or payment instruments
* Experience with blockchain or crypto-related legal and regulatory matters
* Experience supporting global product launches and navigating regulatory and compliance issues
* Strong familiarity with financial institution partnerships, including global banking institutions
* Proven ability to advise cross-functional teams in a fast-paced, technology-driven environment
* Background in fintech, crypto, or other emerging financial technologies
* Leadership/management experience
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Defines the strategy and executes on the business and financial results for a product portfolio through the leadership of team(s) managing new and existing products by creating a differentiated customer experience utilizing traditional and emerging capabilities in technology, operations, and data analytics.
* Defines the overall strategy to produce a differentiated customer experience related to product or experience development for applicable business segments and product groups. Sponsors potential product or experience development projects for feasibility and value. Presents initiatives and policy changes to gain executive management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals and oversees the resolution of issues that arise.
* Participates in the marketplace to influence product and customer experience trends and leads teams to execute on new products or enhancements to existing products or experiences and recognizes, anticipates and resolves complex operational and process problems that arise. Presents ideas to governing committees for approval. Maintains network of counterparts and third parties within the industry.
* Serves as senior point of escalation and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Leads activities with external stakeholders and clients throughout the product lifecycle. Supports determination of risk appetite and limits as part of the first line of defense. Owns business response to audit and regulatory finding.
* Leads one or multiple product lines and manager(s). Manages, motivates and develops the performance of the product development management team and key contributors.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Competencies
Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Product Delivery Manager - Service Product
Ohio jobs
JobID: 210687662 JobSchedule: Full time JobShift: : Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work.
As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility.
Job Responsibilities:
* Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting.
* Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements.
* Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement.
* Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment.
* Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements.
* Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress.
* Serve as the central point of contact for Service Product access needs across Operations teams.
* Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies.
* Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs).
* Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools.
* Contribute to long-term strategy by developing frameworks and conducting delivery analysis.
Required Qualifications, Capabilities, and Skills:
* Minimum five years of experience in product delivery or a relevant domain area.
* Proven ability to execute operational management and change readiness activities.
* Strong understanding of delivery processes and continuous improvement initiatives.
* Experience in product or platform-wide release management and deployment strategies.
* Ability to analyze portfolio project data and controls, ensuring data quality and integration.
* Excellent presentation skills for cross-functional and executive audiences.
* Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday.
* Outstanding communication, interpersonal, and stakeholder management skills.
* High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously.
* Bachelor's degree in a relevant field or equivalent work experience.
Preferred Qualifications, Capabilities, and Skills:
* Proficient knowledge of the product development life cycle, design, and data analytics.
* Understanding of operations user base and their access, entitlement, and restriction requirements.
* Experience in dependency management and release management processes.
* PMP, CSM, or similar certification.
Required or Additional Information:
This role is not eligible for visa sponsorship or relocation assistance.
Auto-ApplyProduct Manager - Service Product
Ohio jobs
JobID: 210686391 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
* Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
* Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
* Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities
* Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
* Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).
* Ability to manage backlog; analytical, problem solving skills
* Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal
* Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others
* 3+ years people management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus
* Attention to detail and ability to manage shifting business priorities
* Self-motivated and confident in ambiguous circumstances
* Understanding of the financial services industry and Regulatory, Legal, and Risk environments
Auto-ApplyProduct Manager - Service Product
Ohio jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities
Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.).
Ability to manage backlog; analytical, problem solving skills
Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal
Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others
3+ years people management
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus
Attention to detail and ability to manage shifting business priorities
Self-motivated and confident in ambiguous circumstances
Understanding of the financial services industry and Regulatory, Legal, and Risk environments
Auto-ApplyProduct Delivery Manager - Service Product
Ohio jobs
Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work.
As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility.
Job Responsibilities:
Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting.
Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements.
Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement.
Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment.
Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements.
Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress.
Serve as the central point of contact for Service Product access needs across Operations teams.
Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies.
Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs).
Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools.
Contribute to long-term strategy by developing frameworks and conducting delivery analysis.
Required Qualifications, Capabilities, and Skills:
Minimum five years of experience in product delivery or a relevant domain area.
Proven ability to execute operational management and change readiness activities.
Strong understanding of delivery processes and continuous improvement initiatives.
Experience in product or platform-wide release management and deployment strategies.
Ability to analyze portfolio project data and controls, ensuring data quality and integration.
Excellent presentation skills for cross-functional and executive audiences.
Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday.
Outstanding communication, interpersonal, and stakeholder management skills.
High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously.
Bachelor's degree in a relevant field or equivalent work experience.
Preferred Qualifications, Capabilities, and Skills:
Proficient knowledge of the product development life cycle, design, and data analytics.
Understanding of operations user base and their access, entitlement, and restriction requirements.
Experience in dependency management and release management processes.
PMP, CSM, or similar certification.
Required or Additional Information:
This role is not eligible for visa sponsorship or relocation assistance.
Auto-ApplyManager of Software Engineering - Data Products
Ohio jobs
We have an exciting opportunity to lead a agile team, manage day-to-day implementation activities, hands on coding, and set overall guidance. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple teams, overseeing daily implementation activities. Your role involves identifying and escalating issues while ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices.
Job Responsibilities
Responsible for all aspects of data strategy, governance, data risk management, reporting and analytics.
Work with product owners, data owners and customers to evaluate data requirements and identifying right technology solutions and implementation.
Design, develop, code, test, debug and deploy applications for scalable and extensible applications.
Product high quality code utilizing Test Driven Development techniques.
Participate in retrospectives to drive continuous improvement with in the feature team.
Participate in code reviews and ensuring that all solutions are aligned to pre-defined architectural specifications.
Implement automation: Continuous integration and continuous delivery.
Manage cloud development and deployment: support development and deployment of applications into AWS Public clouds.
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience.
advanced knowledge of architecture, design and business processes.
Full software development life cycle experience within an Agile framework
Expert level implementation skills with Abinitio, Spark, and Python.
Experience with the development and decomposition of complex SQL (RDMS platforms)
Experience with Data Warehousing concepts (including Star Schema)
Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions and industry best practices.
Responsible for understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)
Aware of various Data & Analytics tools and techniques(e.g. Python, data mining, predictive analytics, machine learning, data modelling, etc.)
Experience with one or more leading cloud providers (AWS/Azure/GCP)
Preferred qualifications, capabilities, and skills
Ability to work fast and quickly ramp up on new technologies and strategies
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Appreciation of Controls and Compliance processes for applications and data
In depth understanding of data technologies and solutions is preferable.
Drive process improvements and implement process changes as necessary.
Knowledge of industry-wide Big Data technology trends and best practices
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