Capital Region Medical Center jobs

Join our team as a Travel CT/Rad Tech and contribute to the care and improvement of human life. You will work in a fully-accredited healthcare facility that offers a robust array of services, including emergency care and specialized treatment centers. Your role will involve providing high-quality imaging services while ensuring the well-being and comfort of patients. Responsibilities Perform CT scans and radiographic imaging procedures in accordance with established protocols. Ensure patient safety and comfort throughout imaging processes. Maintain and operate imaging equipment effectively. Collaborate with healthcare team members to provide top-tier patient care. Document all relevant patient information and imaging results accurately. Required Experience / Certifications / Licensure Current certification as a Radiologic Technologist (ARRT) or equivalent. State licensure for Radiologic Technologists. Experience in performing CT scans preferred. Strong communication and interpersonal skills. Why ARMStaffing? At ARMStaffing, we take care of our employees! We offer: Health Benefits: Day-1 access to Medical, Vision, Dental, Life, and more Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care Clinical Support: In-house clinical team available to assist and advocate 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution Recruiter Matching: Get paired with a recruiter based on your location and specialty Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more We're not the only ones who think ARMStaffing should be your first choice. Here's why: SIA's Top-50 Fastest Growing Healthcare Staffing Firms - 2019 SIA's Largest Healthcare Staffing Agencies in the U.S. - 2023 Top Workplace in the Lehigh Valley - 2022, 2023 Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics Joint Commission's Gold Seal of Approval for Healthcare Staffing Services Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!

The Physician is responsible for providing medical services for the patients of Heart of Florida Health Center. The Physician will work collaboratively with other healthcare professionals to deliver comprehensive primary care services to patients. Qualifications and Requirements * Completion of a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school. * Completion of a residency program in a specialty area, if applicable. * Must have a valid Florida State Medical License. * Board Certification or Board Eligibility in area of specialty or practice. * Maintain continuing medical education (CME) credits to stay current in your field and fulfill licensure requirements. * Complete credentialing process as required by the Health Resources and Services Administration (HRSA). * Strong clinical skills and knowledge of primary care principles and practices. * Excellent communication and interpersonal skills. * Ability to work effectively in a fast-paced environment and collaborate with a multidisciplinary team. * Proficiency in using electronic medical records (EMR) and medical software. * Professional clinical experience in the specific area of practice. Essential Functions * Represent HFHC Values and Mission. * Be knowledgeable about the HFHC philosophies, aims, and goals. Be aware of and abide by all HFHC policies and procedures and all local, state, and federal laws. * Maintains the highest standards of medical practice, ethics, and professionalism. * Provides comprehensive outpatient primary care services, including acute and chronic care and preventive and health maintenance. * Follow current disease management protocols and clinical guidelines outlined in HFHC policy to enhance clinical performance. * Conducts physical assessments using observation, inspection, auscultation, palpation, and percussion, orders/tests, analyzes, and interprets diagnostic images to evaluate the patient's condition, and prescribes medications and therapies for treatment and preventive care. * Ensure appropriate medical management of acute and chronic conditions as indicated by outcomes on Quality Measures Performance, and other relevant reports (peer reviews, any focused reviews, and patient satisfaction surveys). Ensure timely completion of required documentation and assigned tasks according to HFHC policies and procedures, including documents, progress notes, telephone encounters, labs, medication refills, referrals, and other necessary tasks. * Provide required information and signatures for participation in reimbursement arrangements, including Medicare, Medicaid, and other plans. Maintain an updated CAQH profile and complete attestations every 90 days. * Report relevant information or situations affecting patient care or HFHC liability to the Medical Director and/or CMO, as necessary. * Serve as a resource for medical and operations support staff. * Complete all required training courses (Compliatric courses) on time and maintain proper certification. * Participate in Peer Review and Quality Assurance activities as requested. * Always maintain a proper and professional appearance. * Submits necessary information to the Health Department in accordance with state law regarding communicable diseases. * Establish collaborative agreements protocols with APRNs and PAs within the same specialty. * Perform other duties as assigned. Physical Requirements * Frequently sitting at a desk for office work. * Occasional driving for external appointments and meetings. * Requires continuous use of corrected vision, depth perception, wide field of vision, and color recognition. The role also involves ongoing use of olfactory, auditory, and tactile senses. * This position is highly active and requires standing, walking, bending, kneeling, and stooping throughout the day. * Duties demand attention to detail, alertness, problem-solving ability, stress tolerance, and sound judgment. * Frequently lifts and moves items weighing over 30 pounds, including equipment, supplies, and other materials required for the job.

The Referral Operations Manager oversees all aspects of the referral management process across Heart of Florida Health Center (HFHC) sites. This position ensures timely, accurate, and patient-centered coordination of specialty referrals, fosters strong relationships with internal and external providers, and promotes a closed-loop referral process to improve continuity of care. The Manager leads referral staff, standardizes workflows, monitors key performance indicators (KPIs), and collaborates with clinical and operations leaders to remove barriers and improve patient access. This role requires a balance of hands-on oversight, data-driven management, and mentorship to staff, ensuring excellence in service delivery and compliance with payer and organizational requirements. Qualifications and Requirements * Associate's Degree required; Bachelor's Degree in Healthcare Administration, Business, or related field preferred. * Minimum of 3 years in healthcare referral coordination or patient access roles. * Minimum of 1-2 years of supervisory or lead experience. * Experience in Federally Qualified Health Centers (FQHCs) or multi-site ambulatory care preferred. * Medical Assistant (MA) or Licensed Practical Nurse (LPN) certification preferred but not required. * Strong leadership, organizational, and problem-solving skills. * Excellent communication and interpersonal abilities, including cultural sensitivity. * Proficiency in electronic health records (EHR), referral tracking tools, and Microsoft Office Suite. * Working knowledge of insurance plans, ICD-10/CPT coding basics, and prior authorization processes. * Ability to manage competing priorities and adapt in a fast-paced environment. * Bilingual (English/Spanish) preferred. Essential Duties and Responsibilities * Leads, trains, and evaluates Referral Specialists; provides regular coaching and performance feedback. * Develops staffing schedules, manages workload distribution, and ensures appropriate coverage across locations. * Promotes a culture of accountability, teamwork, and continuous improvement aligned with HFHC's mission and values. * Serves as the primary escalation point for complex referral issues and patient concerns. * Oversees daily referral operations to ensure accuracy, timeliness, and compliance with payer authorization requirements. * Monitors open referral queues and works with clinical teams to achieve closed-loop documentation. * Coordinates post-hospitalization follow-up and transition of care referrals. * Reviews denials and works with staff and payers to resolve barriers. * Ensures staff maintain current knowledge of payer rules, prior authorization requirements, and documentation standards. * Collaborates with IT and Operations on process enhancements within the EMR (e.g., tracking logs, dashboards, templates). * Develops and tracks referral-related KPIs, including turnaround times, closure rates, and patient satisfaction. * Identifies process bottlenecks and leads quality improvement initiatives to optimize efficiency. * Provides data and reports for Quality Management, Operations, and Compliance teams. * Assures compliance with HFHC policies, HRSA guidelines, and HIPAA regulations. * Acts as liaison between referral staff, clinical teams, and external specialists to coordinate care. * Participates in cross-departmental meetings to align referral processes with organizational goals. * Maintains positive working relationships with external specialists, imaging centers, and hospitals to facilitate patient access. * Accurate entry and management of referral and document data. * Professional and clear interactions with patients, providers, and external partners. * Ability to resolve barriers and adapt to complex referral or payer challenges. * Works effectively with clinical staff, front desk, case managers, and external providers. * Demonstrates respect and responsiveness to diverse populations. * Maintains strict adherence to HIPAA and privacy rules. * Ensures average referral turnaround time meets organizational standards. * Ensures referral closure and documentation rate is greater than organizational standards. * Maintains patient satisfaction with referral coordination. * Maintains compliance with payer and audit requirements * Ensures effective communication and timely escalation of issues. * Performs other duties as assigned. Physical Requirements * Frequent sitting at a desk for office work * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of auditory senses. * Occasional travel to clinic sites. * Must be able to lift up to 25 lbs. occasionally and perform standard office duties. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

A Case Manager works under the supervision of the Director of Outreach and Case Management. They assist with assessing patient needs and determining how they can be helped with a focus on reducing recidivism. Case Manager contributes to a treatment plan, advises patients about resources, services, and programs, sets up interviews to establish a need, and follows up to ensure the services are provided and that patient has completed referral process. Qualifications and Requirements * Bachelor's degree in Social Work, Counseling, Psychology, or related field * A minimum of two years of experience providing Case Management services. * Previous experience in a community health center setting preferred. * Bilingual (English/Spanish) preferred. * Ability to communicate effectively, both orally and in writing. * Must demonstrate personal and professional commitment to the mission of Heart of Florida Health System and its Mission and Vision Statement, and the Achievement of Performance Standards of Principles of Practice. Essential Functions * Maintains knowledge of community resources for behavioral healthcare and social services. * Represents organization in professional manner in the community and builds relationships with other community programs. * Serves as liaison/patient advocate with program services (e.g., families, classification, medical, security, and other departments) for patients with medical or mental health needs. * Assists with scheduling patients with our providers and specialists when indicated, assists in facilitation of appointments when necessary. * Contributes to the success of the organization towards the well-being. * Communicates and interacts with other staff on the medical care team effectively. * Documents encounters and other services accurately and timely * Ensures that treatment is delivered in accordance with the highest ethical and professional standards. * Ensures that patients' rights are protected and report any abuse/neglect to the proper authorities. * Maintains knowledge of organizational policies, procedures and processes and provides accurate and clear information to patients. * Demonstrates knowledge and understanding of patient privacy rights. * Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients and/or employees. * Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes. * Demonstrates accountability and responsibility for own work. * Acquires, maintains, and demonstrates current knowledge and competency. * Demonstrates a commitment to service excellence and quality improvement. * Completes other duties as assigned. Physical Requirements * While performing the duties of this job, the employee is regularly required to talk and hear. * This position is very active and requires standing, walking, bending, kneeling and stooping all day, but may also involve long periods of sitting or computer-based work. * This employee must frequently lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies and other work site materials according to position requirements.

The Clinical Support Clerk is responsible for initiating and maintaining patient health records, responding to requests for health records, and performing clerical duties for the clinical department. Additionally, is responsible for monitoring, maintaining, and routing documents within the organizations fax inbox. Qualifications and Requirements * High School Diploma required. * Minimum 1-year experience in a similar role * Computer/Data Entry experience * Knowledge of medical terminology and administration processes * Bilingual in English and Spanish preferred * HIPPA & OSHA Compliance Certification preferred. Essential Functions * Works closely with healthcare staff to ensure maintenance and accountability of patients' health records to support continuity of care. * Protect the security and integrity of medical records to ensure that patient confidentiality is maintained in compliance with company policies and federal, state, and local regulations. * As needed, assists with adding any missing specified diagnosis and/or missing medications that has been previously noted within patient's medical record. * Receive, request, upload, attach and link all health-related documents including medical notes, diagnosis, medications, test results, labs, state forms, patient letters, insurance referrals, insurance letters, pain assessment, hospital records, previous medical history and all other documents. related to the patient's health into eCW (electronic health records) software. * Follow HFHC procedures to name, file, and assign documents accurately in the electronic health record. * Assist callers with medical records needs. * Ensure that all information necessary for the healthcare of a patient is uploaded to their chart in a timely manner. * Gather patient information by collecting demographic information from a variety of sources. * Keeps healthcare providers informed by communicating the availability or unavailability of requested records. * Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. * Process release of records through contracted fulfillment agency (Scan Stat), in compliance with applicable laws and regulations. * Assists with departmental audits and investigations. * Distributes medical documents to the appropriate departments * Completes other clerical duties as assigned, including answering phones, responding to emails, and processing patient records. * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee may lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

We are seeking a Correctional EHR Specialist to serve as the administrator for CorrecTek's electronic health record (EHR) system in our correctional healthcare program. This role is vital to ensuring that our facilities run efficiently, securely, and in compliance with healthcare regulations. What You'll Do * Lead and support the implementation and daily operation of CorrecTek Spark EHR. * Train and support nurses, providers, and administrative staff on system use. * Manage patient data migration and maintain accuracy across systems. * Troubleshoot system issues and optimize workflows to reduce paper chai1ing. * Generate reports to support compliance, productivity, and quality of care. * Ensure all EHR operations meet HIPAA, state, and correctional healthcare standards. Essential Functions EHR Implementation & Administration * Lead the installation, configuration, and maintenance of CorrecTek's EHR system across correctional facilities. * Manage user accounts, security roles, and permissions to maintain HIPAA compliance. * Collaborate with IT, vendors, and facility staff to ensure system stability and availability. Data Migration & Accuracy * Coordinate and oversee patient data migration into the CorrecTek Spark EHR, ensuring data integrity and accuracy. * Conduct validation checks and troubleshoot discrepancies during migration and go-live phases. Training & Support * Provide initial and ongoing training to clinical and administrative staff. * Develop user guides, workflows, and reference materials tailored to correctional settings. * Serve as the first point of contact for system troubleshooting and technical support. Workflow Optimization & Reporting * Partner with healthcare teams to streamline workflows and reduce reliance on paper charting. * Identify opportunities for process improvements and system enhancements. * Create, analyze, and distribute reports on productivity, compliance, and clinical outcomes. Compliance & Security * Ensure that EHR use complies with federal, state, and correctional healthcare regulations. * Maintain up-to-date knowledge of standards related to correctional healthcare and electronic health records. What We're Looking For * Experience working with electronic health records (EHR); CorrecTek Spark or correctional healthcare EHRs preferred. * Strong technical skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint). * Excellent organizational, problem-solving, and communication skills. * Ability to train staff, support workflows, and adapt to a fast-paced environment. * Associate or bachelor's degree in healthcare, IT, or related field preferred. Why Join Us You'll play a key role in modernizing healthcare delivery within correctional facilities-helping staff spend less time on paperwork and more time on patient care. This is a hands-on role with real impact, offering both challenge and fulfillment in an important area of community health. Apply today and help us shape the future of correctional healthcare.

Advanced Responsibility Dental Assistant Role in which individual is responsible for coordinating clinical operations to ensure assigned dentist's practice or dental program efficiency, as well as for the clinical dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, including but not limited to screening and preparing patients for treatment, assisting providers in treating patients, educating patients, and processing instruments, with adherence to HIPAA, CDC, and OSHA standards. Team member is involved in continual training and educating next generations of dental providers and patients. Scope of practice includes clinical dental setting, mobile unit, school-based programs, health fairs, and medical dental integration program, as needed. Tasks include the scope of sterilization technician and dental assistant 1 & 2 with additional responsibilities as assigned by supervisor, including Dental Practice Manager, assigned dentist and Chief Dental Officer. Qualifications and Requirements * Education and Training: * High School diploma or GED required. * Dental Assistant Diploma or Certificate of Completion from an Accredited Dental Assistant school or training program, including dental radiology, is required. * Successful completion of an Expanded Functions Dental Assistant Certificate (EFDA) required. * Current BLS certificate from an accredited AHA provider required. * Minimum three (3) years of dental assistant experience required. * Nitrous Oxide Analgesia Certification is required. * Must have a valid Florida Driver's license and reliable form of transportation. * Behavioral Management: Experience working with children and comfortable working with patients of all ages preferred. * Cultural Competency: Experience dealing with underserved populations and ability to relate to patients of all religions, ethnical and cultural backgrounds required. * Good Communication Skills: Must have good people skills and communicate following the HFHC Core Values. Must be able to coordinate care as a member of the dental assistant team. * Emotional Intelligence and Adaptability: Must be able to stay positive in stressful situations and deal professionally with unhappy, fearful, and confrontational individuals. * Adherence to Policy and Procedures: Must have a good working knowledge of dental terminology, dental policies & procedures, and oral health issues. As part of the role, team member must exemplify and model the organizational and department professional code of conduct. * Time Management Skills: Must be able to organize and prioritize workload. * Manual Dexterity for the utilization of specialized equipment, i.e. prophylaxis slow speed handpiece. * Competent in General Office Skills such as computers (Microsoft Office products, EHR i.e. eCW), faxes, telephones, and copy machines. * Bilingual a plus: Spanish speaker preferred. * Sterilization experience * Pediatric experience preferred Essential Functions * Performs tasks within the scope of practice of as an Expanded Functions Dental Assistant, including but not limited to: * Identify patients using Double Identifiers - i.e., name and birth date. * Document patients' chief complaints in their patient's own words. * Collects and records medical history, list of medications and allergies, surgeries, hospitalization, and social/dental history record. * Obtain and record in medical record patient vitals, including blood pressure, pulse, temperature, and or glucose levels (when applicable), height, and weight as needed. * Operates dental X-ray equipment and takes diagnostic dental X-rays as prescribed by the dentist. * Handles dental instruments, including cleaning/oiling, bagging, sterilization/disinfection, and re-circulation following OSHA and CDC standards. * Assists in educating patients and parents/guardians regarding oral hygiene, treatment option and plans, dental consent and provides witness signatures prior to specialty procedures. * Assist the dentist through 4-handed dentistry, including suction, handling dental materials, and transferring instruments. * Assists in the monitoring of Nitrous Oxide Analgesia administration by the dentist. * Performs operatory disinfection before and after dental procedures. * Records accurate dental charting of existing restorations, new dental caries, and planned restorations. * Records periodontal charting as needed for patients >18 years of age. * Assists the dentist in completion of dental exam and procedure documentation and closes procedure codes at end of each visit. * Presents treatment plans prepared by the dentist and obtains patient and or parent signatures. * Performs preventative dental treatment including but not limited to clinical crown polishing, tooth flossing, sealant, and fluoride placement as delegated by the supervising dentist. * Provide patient education, including oral hygiene and post-operative instructions. * Prepares, scans, and or faxes referral, medical clearance, and other forms as needed. * Monitors the provider schedule and assures scheduling of all appointment slot per template. * Presents treatment plans prepared by the dentist and obtains patient and or parent signatures. * Explains consent forms and obtains patient and or parent signatures. * Provide patient education, including oral hygiene and post-operative instructions. * Prepares, scans, and or faxes referral, medical clearance, and other forms as needed. * Proactively participates in patient care to ensure office efficiency and productivity by assisting in patient scheduling. * Flexible to work with various providers and dental assistants as needed. * Collaborates with other dental assistants to ensure completion of the following office maintenance tasks: * Maintains proper inventory by monitoring material supply, instrument and equipment function and availability, and removing expired materials and damaged instruments. * Places supply orders and organizes dental supplies. * Ensures completion of Maintenance Log Manuals as directed by the office manager and the dentist. * Performs and/or oversees Autoclave and Ultrasonic equipment maintenance and utilization logs. * Ensures Emergency Crash Cart maintenance by monitoring supplies, removing expired items, and ordering new supplies (if present within Dental Department). * Monitors AED battery and pad expiration, logs status, and orders replacement (if present within Dental Department). * Oversees Dental Lab order submission, case receipt, and associated tracking logs. * Monitors Nitrous Oxide and Oxygen supply, contacts vendor, as needed, for re-order, and ensures associated log completion. * Monitors Amalgam Separator, changes filter, and sends out for proper disposal. * Oversees Waterline Preventative Maintenance Through quarterly shock treatments. * Ensures dental water line daily water treatment and filtration, as well as quarterly water line testing. * Schedules Dental equipment maintenance and repair, coordinate's part purchase, and monitors repair process. * Ensures biohazard and sharps container maintenance, as well as staff adherence with sharps protocol. * Maintains dental equipment by changing filters, solutions, or chemicals following manufacturer's recommendations, and cleans dental equipment in accordance with OSHA and CDC standards. * Performs all sterilization and infection control procedures and ensures staff adherence with clinical protocols in accordance with HRSA, CDC and OSHA standards. * Maintains open communication and collaboration with dental vendors. * Coordinates other programs and tasks as directed by DPM and or supervising dentist. * Serves as a liaison between front office, administrative, and the clinical team: * Monitors assigned providers weekly schedule to ensure productivity and communicates scheduling needs to Patient Service Representatives and/or Dental Practice Manager. * Reviews dental provider schedules for no-shows, cancellations, and completes Pre-Visit Review Notes. * Relays patient and staff concerns to assigned dentist and DPM. * Assists with the on-boarding process and training of new staff, including volunteers, dental assistants, dental hygienists, dental students, and residents as directed by Dental Practice Manager and Chief Dental Officer. * Actively promotes and supports the positive image of the Dental Department and HFHC Inc. as a representative of the organization in-house and in the community. * May be required to travel to other HFHC locations as needed. * Assists with other clinical and office duties as assigned by Assigned (Supervising) dentist and Dental Practice Manager. * Not a supervisory role. Physical Requirements * Must be able to lift up to 50 pounds. * Must be able to stand or sit chairside for extended periods of time. * Must have manual dexterity to allow for the handling of specialized dental equipment. * Must have clear vision to allow inspection of instruments for cleanliness, residue or defects.

The Patient Service Representative is responsible for greeting patients, patient registration, financial counseling, and establishing and maintaining accurate patient records in the appropriate software. This position may require some medical and dental front desk responsibilities. Qualifications and Requirements * High school Diploma with one year of experience in medical/hospital/business setting preferred. * Proficient with software applications and general computer knowledge. * Must have excellent verbal and written communication skills. * Must have excellent interpersonal and customer service skills. * Must demonstrate a strong bias toward service, quality, and customer satisfaction. * Ability to handle multiple tasks in a fast-paced environment and control stressful situations. * Uses good judgment and demonstrates a sense of appropriateness Essential Functions * Expected to provide quality customer service in a friendly, professional, and courteous manner. * Must accurately perform job duties at a Center with scheduling templates. * Participate in team meetings to communicate and address patient care and operational requirements. * Demonstrate the ability to work in a team-based environment to complete organizational goals. * Maintains confidentiality of patient information, always adhering to HIPAA standards. Customer Service * Greets patients and visitors in a friendly, professional manner to ensure the best possible patient experience. * Resolve patient requests, questions, and complaints, frequently requiring analysis of situations to determine the best use of resources. * Attempts to de-escalate situations to the best of their ability. * Provide prompt and accurate service to promote patient loyalty. * Excellent communication skills and problem-solving abilities. Patient Registration * Obtain accurate patient demographic information and Pharmacy of choice. * Educates patients on the availability and cost savings utilizing HFHC Pharmacy services. * Copy insurance cards/driver's licenses. * Educates and encourages all HFHC patients to utilize Patient Portal. * Keep the patient apprised of wait times. * Collect applicable co-pays. * Verifies patient insurance coverage. * Accurately schedule all patient appointments. * Record all cancellations and No Show. * Accept and post patient payments to the computer accurately. Provides a receipt to every patient. * Ensures all kiosk data and images are updated and imported during the visit. * Ensures all patient documentation is properly archived (scanned) in the EHR and fulfilled completely by the patient. Use of Equipment and Software Applications * Answer telephones; transfers call to appropriate staff. * Throughout the day, clears any voicemails and return calls by the end of the business day. * Take messages and place them in designated areas of the software. * Answer phone queries from other facilities. * Demonstrate practical knowledge in the use of the computer terminal. Financial Procedures * Interview patients to determine employment status, insurance coverage(s) and insurance plan deductibles, sliding fee scale, and eligibility for payment plans. * Contact patients for payment plans (as required). * Addresses all billing alerts and updates EMR as required. * Assist patients with Medicaid eligibility applications and/or other payer programs. * Respond to questions regarding patient balances, collections, and insurance. * Generates end-of-day closing reports and procedures. Balances cash, checks, and credit card charges. Prepare a deposit packet in the facility safe for the finance department review Administrative Procedures * Completes pre-visit process daily. Ensures insurance eligibility is ran utilizing IE, Availity, TriZetto or Medicaid Portal if necessary to verify eligibility/copay information. * Maintain supplies required for downtime procedures. * Open and sort mail daily. * Scan medical records requests to Scan Stat. * Reports any broken or dangerous equipment, facility equipment, computers, or computer programs not working to the immediate supervisor. * May be required to travel to other CHC locations. * Perform other duties as assigned or necessary. Physical Requirements * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee must frequently lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

Job DescriptionDescriptionWe are seeking a dynamic Practice Manager to join our hospital team! About the Position: In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations. Key Responsibilities People Management : recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews Financial Management : overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory Customer Service : resolving client issues and escalations and overseeing follow-up communications Skills Knowledge, & Expertise Minimum of 3 years' experience in a supervisory role Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality). A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team Benefits Health Care Plan (Medical, Dental & Vision Options) 401k match Generous paid time off (PTO) Six (6) weeks of paid Parental Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Corporate discount program Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

Job DescriptionDescriptionThe primary purpose of our Veterinary Student Externship is to provide a hands-on learning experience for 3rd and 4th year students who are enrolled in a Doctor of Veterinary Medicine program. The program is typically scheduled for 2-week blocks at our hospital. We feel that the students who possess an open mind and a willingness to learn will benefit the most from our externship. Key ResponsibilitiesThe Veterinary Student Extern is responsible for performing inpatient and outpatient medical care under the direct supervision of our veterinary staff. They will be expected to perform in-house diagnostic tests (hematology, chemistry, and radiology) with competence, perform routine client education, and to assist in surgical procedures. Skills, Knowledge and ExpertiseParticipants in the Veterinary Extern Program must currently be enrolled in an AVMA-accredited Doctor of Veterinary Medicine Program.

The Medical Billing Coding Associate is responsible for accurately coding medical services and diagnoses within the Electronic Health Record (EHR) and practice management systems. This role ensures that insurance claims are prepared, reviewed, and submitted in a timely and compliant manner to support accurate reimbursement and regulatory compliance. Qualifications / Requirements * Certified Professional Coder (CPC) required * 2-3 years of experience with CPT, HCPCS, ICD-10, and HCC coding * Proficiency in medical terminology, anatomy, and physiology * Preferred experience with FQHC billing guidelines * Experience in claims processing * Strong attention to detail and analytical skills * Prior experience providing education and training to healthcare providers * Coding audit experience preferred Essential Functions * Accurately code and review charges within the Electronic Medical Record (EMR) system * Resolve coding, EMR, insurance, and clearinghouse errors, including rejections and denials * Collaborate with Accounts Receivable (AR) specialists to address coding-related denials * Conduct medical record audits to ensure coding accuracy and compliance with regulatory requirements * Through Revenue Cycle Management (RCM), support the Chief Medical Officer (CMO), Quality, and Compliance teams with coding guidance and action plans * Maintain compliance with HIPAA, Medicare, Medicaid, and other billing regulatory requirements * Assist in the development and improvement of coding-related policies, processes, and procedures * Identify and report coding trends to the Revenue Cycle Manager * Provide coding updates and education to billing, providers and clinical staff * Maintain strict confidentiality of all medical, financial, and sensitive information * Adhere to all HIPAA laws and privacy standards * Perform other duties as assigned Physical Requirements * While performing the duties of this job, the employee is regularly required to talk and hear * This position is very active and requires standing, walking, bending, kneeling and stooping all day, but may also involve long periods of sitting or computer-based work * This employee may frequently lift and/or move items over 30 pounds * Must be able to lift, carry and handle equipment, supplies and other work site materials according to position requirements

The Staff Pharmacist ensures accurate prescriptions from intake to final verification, inventory, managing technicians and workflow, while also supporting the Pharmacy Manager in ensuring that the pharmacy stays within applicable regulatory entity compliance. They shall be responsible for assisting providers in choosing correct drug therapies, avoiding adverse medication interactions and events, and communicating with staff across the organization. The Staff Pharmacist must also counsel and educate patients, caregivers, staff and other medical professionals regarding appropriate medication use. Qualifications Requirements * Must have a valid Florida pharmacist license in good standing. * Must be immunization certified, and hold a current BLS/CPR certification (AHA or American Red Cross). * Must have a valid NPI number. * A minimum of three years clinical and supervisory experience. * Ability to supervise and train technicians, while also effectively communicating with providers and support staff to increase interdisciplinary collaboration. * The ability to delegate responsibilities and create a climate of teamwork and accountability. * Ability to communicate effectively, both verbally and in writing. * Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work and workflows. * Must demonstrate excellent internal and external customer service skills. * Must demonstrate an understanding of the intent, and follow standards, guidelines and protocols related to achieving and maintaining certifications by outside agencies to maintain 340B accreditation. * Must demonstrate personal and professional commitment to the mission of Heart of Florida Health Center, Inc. (HFHC), and its Mission Statement. * Ability to provide bilingual (predominantly English and Spanish) patient care is preferred, but not required. * Familiarity with PioneerRx and eClinicalWorks (eCW) platforms is preferred, but not required. * Provides direct patient care at the HFHC pharmacy sites. Essential Functions * Verify accurate prescription entry, billing (insurance vs sliding fee scale), and final product via PioneerRx by comparing product, data entered to original prescription received, to ensure patient received the proper prescription and it is billing accordingly. * Drug therapy consultation via phone, app, or in-person to ensure patient understanding and compliance with medications received. Also, to make aware of possible/common side effects, interactions, and utilization of products such as an insulin and/or blood glucose monitors. * Provides consultative services to patients and HFHC staff to assure safe, effective and costeffective use of medications. * Orders medications through McKesson by predicting pharmacy needs and fulfilling new orders. * Communication with prescribers about patient, prescription, and medication concerns via phone, Rxlocal messaging system, and/or eCW. * Answers phone calls to address prescriber and patient questions and concerns. * Verify billing accuracy for accountable reporting, such as the Marion County programs. * Process prescription delivery to patient homes, Sumter and Marion County Jails. * Fill and verify schedule II prescriptions, and maintain manual and digital inventory monthly. Also maintain inventory for schedule 111-V medications. * Reviews physician orders to assure accuracy and appropriateness, intervenes with prescriber and documents interventions as required. Also provides recommendations to providers to provide optimal care and improve patient outcomes. * Managing the pharmacy staff and the inventory, and ensuring the safe storage of prescription drugs and controlled substances. * Transfer prescriptions to and from competitor pharmacies based on patient requests. * Supports the Pharmacy Manager and Chief Pharmacy Officer by communicating relevant information to pharmacy staff, as well as maintaining HRSA and OSHA regulations. * May assist the Pharmacy Manager with decision making authority regarding staff schedules, PTO approvals, patient complaints/resolutions. * The Pharmacy Manager and/or Chief Pharmacy Officer may modify, add or remove essential job functions as necessary, or as changing organizational needs require, with final approval to come from the Chief Pharmacy Officer. Physical Requirements * While performing the duties of this job, the employee is regularly required to talk and hear. * This position is very active and requires standing, walking, bending, kneeling and stooping throughout the workday. * This employee must frequently lift and/or move items over 20 pounds. * Must be able to lift, carry and handle equipment, supplies and other work site materials according to position requirements. * May require infrequent travel to other clinic sites.

Job Title: Speech-Language Pathologist (SLP) Speech-Language Pathologist (SLP) assess, diagnose, and treat individuals with speech, language, voice, and fluency disorders. The ideal candidate will have a strong background in communication sciences and a passion for helping individuals improve their communication skills and overall quality of life. Key Responsibilities: Evaluate patients' speech, language, cognitive-communication, and swallowing abilities. Develop and implement individualized treatment plans. Provide direct therapy services to individuals with speech, language, or swallowing disorders. Collaborate with physicians, teachers, psychologists, and other professionals to develop effective treatment strategies. Document patient progress and adjust therapy plans as needed. Educate patients, family members, and caregivers on treatment techniques and strategies. Maintain accurate and timely records in compliance with healthcare regulations. Use specialized equipment and techniques to treat communication and swallowing disorders. Participate in interdisciplinary team meetings and contribute to overall patient care plans. Stay up-to-date with research and advancements in the field of speech-language pathology. Required Qualifications: Master's degree in Speech-Language Pathology from an accredited program. Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) from the American Speech-Language-Hearing Association (ASHA), or eligibility to obtain. State-specific license or certification (as required). Excellent communication, organizational, and interpersonal skills. Ability to work independently and as part of a multidisciplinary team. Preferred Qualifications: Experience in educational, clinical, or rehabilitation settings. Bilingual or multilingual abilities. Knowledge of augmentative and alternative communication (AAC) systems. Licensing & Certification Requirements by State: All 50 U.S. states require Speech-Language Pathologists to be licensed or certified to practice. General requirements include: A master's degree in speech-language pathology. Completion of a clinical fellowship (typically 9 months of supervised professional practice). Passing the Praxis Exam in Speech-Language Pathology. Completion of continuing education to maintain licensure. Variations by State: Here are some examples (always verify with each state's licensing board for up-to-date information): State License Required Special Notes California Yes Licensure through the Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. Texas Yes Temporary license required for clinical fellowship year. Florida Yes License from the Department of Health; CEU requirements every renewal period. New York Yes Must complete a New York State-approved program and pass a state-specific exam. Illinois Yes Requires professional license and registration with the IDFPR. Pennsylvania Yes Board requires background check and child abuse clearance. Colorado Yes Licensure administered by DORA; CE requirements every 2 years. Arizona Yes Separate license for telepractice also available. Massachusetts Yes License issued by the Board of Registration for SLP and Audiology. Georgia Yes Must apply through the Georgia State Board of Examiners. Most states follow the ASHA certification standards, but always check for state-specific policies regarding telepractice, school settings, and CEUs.

The Physician OBGYN is responsible for providing medical services for the patients of Heart of Florida Health Center. The Physician will work collaboratively with other healthcare professionals to deliver comprehensive primary care services to patients. Qualifications and Requirements * Completion of a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school. * Completion of a residency program in a specialty area, if applicable. * Must have a valid Florida State Medical License. * Board Certification or Board Eligibility in area of specialty or practice. * Maintain continuing medical education (CME) credits to stay current in your field and fulfill licensure requirements. * Complete credentialing process as required by the Health Resources and Services Administration (HRSA). * Strong clinical skills and knowledge of primary care principles and practices. * Excellent communication and interpersonal skills. * Ability to work effectively in a fast-paced environment and collaborate with a multidisciplinary team. * Proficiency in using electronic medical records (EMR) and medical software. * Professional clinical experience in the specific area of practice. Essential Functions * Represent HFHC Values and Mission. * Be knowledgeable about the HFHC philosophies, aims, and goals. Be aware of and abide by all HFHC policies and procedures and all local, state, and federal laws. * Maintains the highest standards of medical practice, ethics, and professionalism. * Provides comprehensive outpatient primary care services, including acute and chronic care and preventive and health maintenance. * Follow current disease management protocols and clinical guidelines outlined in HFHC policy to enhance clinical performance. * Conducts physical assessments using observation, inspection, auscultation, palpation, and percussion, orders/tests, analyzes, and interprets diagnostic images to evaluate the patient's condition, and prescribes medications and therapies for treatment and preventive care. * Ensure appropriate medical management of acute and chronic conditions as indicated by outcomes on Quality Measures Performance, and other relevant reports (peer reviews, any focused reviews, and patient satisfaction surveys). Ensure timely completion of required documentation and assigned tasks according to HFHC policies and procedures, including documents, progress notes, telephone encounters, labs, medication refills, referrals, and other necessary tasks. * Provide required information and signatures for participation in reimbursement arrangements, including Medicare, Medicaid, and other plans. Maintain an updated CAQH profile and complete attestations every 90 days. * Report relevant information or situations affecting patient care or HFHC liability to the Medical Director and/or CMO, as necessary. * Serve as a resource for medical and operations support staff. * Complete all required training courses (Compliatric courses) on time and maintain proper certification. * Participate in Peer Review and Quality Assurance activities as requested. * Always maintain a proper and professional appearance. * Submits necessary information to the Health Department in accordance with state law regarding communicable diseases. * Establish collaborative agreements protocols with APRNs and PAs within the same specialty. * Perform other duties as assigned. Physical Requirements * Frequently sitting at a desk for office work. * Occasional driving for external appointments and meetings. * Requires continuous use of corrected vision, depth perception, wide field of vision, and color recognition. The role also involves ongoing use of olfactory, auditory, and tactile senses. * This position is highly active and requires standing, walking, bending, kneeling, and stooping throughout the day. * Duties demand attention to detail, alertness, problem-solving ability, stress tolerance, and sound judgment. * Frequently lifts and moves items weighing over 30 pounds, including equipment, supplies, and other materials required for the job.

Provide outpatient comprehensive optometric primary care services, including preventative and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment, as well as primary optometric care consultation services. Qualifications and Requirements * Doctorate of Optometry from an accredited university * Three to five years of experience preferred * Active Florida License required * DEA license (optional) * BLS certification required * Some knowledge of accreditation standards (AAAHC, HRSA) is preferred * Bilingual preferred * This position requires a high degree of responsibility, excellent interpersonal skills, organizational ability, problem-solving skills, and written and oral communication skills. This position also requires a high degree of accuracy, attention to detail, and manual dexterity. * Ability to quickly identify problems as well as their most effective treatments * Skilled in addressing patient care needs in a compassionate and empathetic manner * Skilled in working in a collaborative, team-based practice * Demonstrate respect and regard for the dignity of all patients, visitors, and fellow employees to ensure a professional and courteous environment * Adept at managing reasonable patient expectations and complaints * Computer proficiency (Microsoft Office, Internet, Athena Health-related software, and online resources) * Logical, methodical approach to work and capable of meticulous record-keeping * Commitment and ability to keep up to date with scientific and technological developments/literature * Able to work flexible hours as assigned Essential Functions * Be familiar with CFHC's program philosophies, goals, and objectives. Be cognizant of and comply with all CFHC's policies and procedures, as well as state and federal regulations. * Adhere to current disease management protocols, and key clinical pathways, and use them to improve clinical performance. * Participate in Collaboratives and health care programs of federal and state governments approved by the Executive Team. Work with QI to ensure compliance with clinical measures. * Complete required documentation and assigned tasks on time (jellybeans, EHR processes, telephone encounters, locking charts, payroll sheets, etc.) * Understand the requirements of CFHC's Exposure Control Plan. Assure compliance with this plan by support team members assigned to assist you. Personally, utilize universal precautions when practicing in the clinical setting. * Facilitate needed referrals, including social services for patients requiring services not offered at CFHC, in coordination with referral services representatives and care team nurses. * Participate in team member outreach and off-site health care programs pertinent to specialty. Represent CHC Values and Mission in the community. * Precept students as assigned. * Complete all duties, responsibilities, and competencies in a manner that is appropriate to the age groups to whom care/services are being provided. * Assist in the review of primary care protocols and patient education materials in collaboration with the Leader and/or CMO. 11. Provide necessary information and signatures for participation in reimbursement arrangements such as Medicare, Medicaid, and other plans. * Review incoming reports (labs, images, etc.) sign off, and follow up per guidelines. * Maintain up-to-date knowledge of coding and billing requirements. Provide accurate coding in formation in EHR that corresponds to care given and documented progress notes. * Report as needed to the CMO any pertinent information or situations that impact patient care or CFHC liability. * Act as a resource for medical support staff. Provide support and encouragement to clinical staff and center Leader. * Attend and participate in mandatory CFHC meetings (center-specific quarterly meetings, corporate meetings, and other meetings designated by the Leader). * Complete all required training courses on time and maintain proper certification. * Participate in Peer Review and Quality Assurance activities as requested. * Respond to requests and provide feedback for clinical support staff or center leader evaluations. * Make recommendations to Leadership regarding the purchase of clinical supplies, instruments, equipment, and repair and/or maintenance of these. * Demonstrate ability to work cooperatively with other members of the team. Be supportive of coworkers. * Collaborate with colleagues to develop best practices associated with specific disease states and expand approaches to patient care. * Maintain proper and professional appearance at all times. * Perform other duties as assigned by CMO. Physical Requirements * Requires 80% or more time spent standing/walking. * Independently mobile. * Ability to lift weight equivalent to that would be required when occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. * Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.

TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift Cardiac Cath Lab opening in Fort Myers, Florida. This job is expected to close within 30 days. Job Summary Specialty: Cardiac Cath Lab City: Fort Myers State: Florida Start Date: 08/14/2025 End Date: 11/13/2025 Shift Hours: 7:00AM - 5:00PM Active and Unencumbered State License At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status BetterNurse.org names Axis the Best Travel Nursing company in 2025 BluePipes Names Axis the #1 Travel Nursing Agency in 2024 VeryWell Health recognizes Axis as having the best customer service in 2024 Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024 Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star Competitive Compensation Paid Weekly Personalized Housing Options Comprehensive & Affordable Health Insurance Pet Friendly - We pay for pet deposits! Company matching 401k with immediate vesting State license and Travel reimbursement Single point of contact recruiter Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer

The Pharmacy Technician works under the supervision of the Pharmacist on Duty (e.g. Pharmacy Manager, Staff Pharmacist or Floater Pharmacist), and alongside other team members to ensure the health and safety of all patients are held to the highest standard. All Pharmacy Technicians must be registered in the state of Florida to perform their essential pharmacy duties, but certification through the Pharmacy Technician Certification Board (PTCB) is preferred. Qualifications and Requirements * High School diploma or general education (GED) required. * Must have a valid Florida pharmacy technician license in good standing. * Basic mathematics skills, including adding, subtracting, multiplying, and dividing in all units of measure. * Efficient computer and keyboarding skills. * Able to work well with others and be an effective team member. * Ability to interpret and follow instructions. * Working knowledge of pharmacy information/software systems. * Strong ability to make decisions independently and effectively. * Ability to operate computers, scan devices, tablet counters, cash registers, etc. * Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices. Essential Functions * Screen, read and interpret provider's medication orders. * Greet patients and respond to questions and requests for information. * Prepare (i.e., repackaging and labeling) and package medications requiring special handling in accordance with safety measure (e.g. hazardous). * Aid in filling, processing, and dispensing medications. * Ordering and receiving prescription drugs and supplies. * Initiate fill requests on behalf of the patient. * Adhere to safety practices to ensure quality care for patients. * Help maintain the drug inventory through inventory control practices. * Provide customer service by answering phone calls in a prompt and courteous manner. * Triage and prioritize patient requests. * Check for expiration dates on medications on schedule and process returns to designated for the reverse distributor. * Assist the Pharmacist on Duty in inventory management. * Reconcile insurance discrepancies. * Ensure that all duties are completed in compliance with federal, state, and HRSA, and Heart of Florida regulations and policies. * Prepare, ring up, and scan medication deliveries. Ensure proper remits within the confines of delivery fees, as well as medication synchronization. Coordinate with delivery service for address changes, issues, or any questions as needed. * Assist with other duties as assigned by the Director of Pharmacy, Pharmacy Manager, Staff Pharmacist, 340B Coordinator, and/or Clinical Pharmacy Technician as deemed necessary. Director of Pharmacy may modify, add or remove essential job functions as necessary, or as changing organizational needs require. Physical Requirements * While performing the duties of this job, the employee is regularly required to walk, talk and hear. * This position is very active and requires standing, walking, bending, kneeling, and stooping throughout the workday. * This employee must frequently lift and/or move items over 20 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements. * May require infrequent travel to other clinic sites.

The Medical Assistant is responsible for the delivery of quality care to patients within the scope of practice defined by Heart of Florida Health Center. Qualifications and Requirements * High School diploma or equivalent * State of Florida MA/ CNA Certification preferred * Spanish fluency is desirable, but not essential. * Ability to effectively communicate and establish collaborative relationships with physicians, patients, clinic and administrative staff, and the public. * Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, and other sensitive materials and information. * One (1) year of medical office, clinic, or hospital experience is preferred. * The Medical Assistant works in a medical clinic environment, which is generally indoors in a climate-controlled environment. The working environment may change somewhat between locations. Medical Assistants will be assigned to a home location, however, location assignments will change from time to time and the Medical Assistant must be able to cover at any location, as assigned, either temporarily or on a long-term basis. Essential Functions * Greets patients and visitors in a friendly, professional manner. * Understands that our patients are our priority and maintains a respectful, pleasant, and polite demeanor at all times. * Prepares pre-visit planning. * Complete all tasks as outlined in EMR (i.e., jellybeans). * Prepares examination and treatment room prior to and subsequent to provider examination. * Maintains equipment and supplies in the exam room. * Performs and records vital signs accurately. * Documents in vaccine, laboratory, and medication inventory logs, as well as records refrigerator and freezer temperatures as required * Maintains inventory of supplies and/or informs designated person of any supplies that are needed on a regular basis * Actively participates in daily care team huddles * Performs peak flow, hemoglobin, urine dipstick, Accu-Check, pulse oximeter, visual acuity, and other in-office procedures as indicated during triage according to policy/procedure. * Performs immunizations, injections, and lab draws as ordered by the provider. * Documents all required notes, including patient history completely and timely. * Interviews and records of medical history to include complete medication reconciliation at each visit. * Enters lab requests into the computer, and ensures that results are received in a timely manner. * Maintains quality and aseptic techniques using standard policies and procedures. * Performs quality control tests per established protocol. * Washes and prepares instruments for sterilization. * Follows OSHA and infection control policies and procedures. * Documents testing is done in the office in EMR for proper billing. * Enters laboratory requisitions and pap tests accurately. Maintain a log of waived tests. * Contacts patients to provide reports on completed tests. * Documents disclosures of protected health information. * Participates in care team huddles daily for efficient communication among the teams. * Maps lab results through Document Import to appropriate orders for provider review. * Obtains outside records for provider review. * Assists providers during procedures/exams as necessary. * Checks and responds to messages through the patient portal daily. * Understands that our patients are our priority and maintains a respectful, pleasant, and polite demeanor at all times. * Resolves patient issues as appropriate - notifies appropriate supervisor if unresolved. * Performs routine housekeeping chores including daily cleaning of countertops, scales, and furniture in exam rooms. * Documents/assists with processing referrals, including updates, in Referral Management. * Fax referrals, receive and process faxes from labs and other test results. * Copies and transmits We Care referrals. * Utilizes resources in a cost-effective manner and charges supplies correctly. * Places and returns calls as requested by Provider in a timely manner. * Demonstrates priority setting and organizational skills. * Exhibits punctuality and dependability in attendance and work habits. * Performs CLIA-waived tests (to include hemoglobin and hemoglobin A1C) in the office as needed. * Demonstrates knowledge and understanding of patient privacy rights (HIPAA). Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic, or verbal form, which could jeopardize the privacy of patients and/or employees. Accesses and utilizes the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes. * Performs other duties as assigned by Center Nurse Manager or Chief Nursing Officer. HFHC has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the team members ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by leadership team members as deemed appropriate. This document does not represent a contract of employment, and HFHC reserves the right to change this job description and/or assign tasks for the team member to perform, as HFHC may deem appropriate. Physical Requirements * Frequent sitting at a desk for office work. * Occasional driving of automobiles for outside appointments and meetings. * Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses. * This position is very active and requires standing, walking, bending, kneeling, and stooping all day. * Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment * This employee must frequently lift and/or move items over 30 pounds. * Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

The basic functions of the Licensed Clinical Therapist (LCSW,LMHC,LMFT) are to provide assessments, treatments, psychotherapy, and referrals for the patients of Heart of Florida Health Center. Individual, couples, and family therapy are available forms of treatment provided by Licensed Clinical Therapists. The Licensed Clinical Therapists assess and treat a variety of behavioral and mental health conditions to include but not limit, anxiety, depression, and substance use disorders. As a clinician at The Heart of Florida Health Center one will work alongside a multi-disciplinary team to include medical providers and psychiatric nurses to provide overall care to our patients. All services are provided in accordance with professional ethics and boundaries. The licensed therapist reports to the Director of Behavioral Health. LCSW, LMHC, LMFT Required, Experienced Registered Interns Accepted. Qualifications and Requirements * Master's Degree in Social Work, Counseling, Mental Health, Psychology or an acceptable related field * Licensed as a Clinical Social Worker, Licensed Mental Health Counselor, or Licensed Marriage & Family Therapist * LCSW, LMHC, LMFT Required, Experienced Registered Interns Accepted. Essential Functions * Plans and organizes behavioral health service delivery for Heart of Florida Health Center. * Provide individual, group, or family therapy to HFHC patients, using evidence-based models such as cognitive behavioral therapy, motivational interviewing, and psychoeducation. * Assess patients utilizing the biopsychosocial model and utilizing evidenced based assessments for new patients to include but not limit GAD7, PHQ9, SBIRT, and MDQ. Appropriately document this information and review assessments to determine best plan of care. * Establishes and maintains positive, therapeutic relationships with patients and their families. Conducts interviews with patients and their families to assess and review their situation. * Provides assistance to HFHC patients by helping them cope with issues in their everyday lives and relationships by helping to address personal and family problems. * Uses evidence based interventions to provide treatment to patients * Maintains accurate records and documentation. * Ensures that treatment is delivered in accordance with high ethical and professional standards and achieves positive patient outcomes. * Ensures that patients' rights are protected and reports any abuse/neglect to the proper authorities. * Counsels patients and identifies their psychosocial needs. Prepares educational materials as needed or required. * Performs short term counseling and crisis intervention as necessary. * Demonstrates knowledge and understanding of patient privacy rights. * Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients and/or employees. * Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes. Physical Requirements * Frequent sitting at a desk for office work. * Duties require attention to detail, alertness, critical thinking, and problem solving