Senior Director jobs at Sonida Senior Living

Job Title: Senior Product Manager - CORTRAK Specialty Nutrition Systems, North America Job Country: United States (US) Reports To: Sr. Director, Global SNS Marketing Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Essential Duties and Responsibilities: Provides leadership to the Specialty Nutrition Systems product portfolio managing the CORTRAK and CORGRIP businesses with a focus on growing these categories through the development and execution of the strategic business/ marketing plans. To be successful in the role this will require developing a financial budget that drives growth and is achieved each calendar year. This individual will also drive the development and execution of the business/ marketing plans that will include market assessments, pricing strategy, key GPO/IDN strategies and competitive landscape. This role will also have responsibility for key customer management, new product launches, developing and running SABs (Sales Advisory Boards), improving GP and OP, tradeshow management and advising Global Strategic Marketing on future pipeline decisions. This role reports directly to the Sr. Director, Global Marketing Key Responsibilities: Assist in the development and execution of effective plans and programs, both strategic and tactical, to drive net sales, operating profit, and market share for categories. Maintain full P&L management responsibility for product portfolios. Develop long-term strategic business plans and marketing plans for product portfolio segments. Develop pricing strategies that support the growth and profitability of the business. Collaborate with Sales, Planning and Finance teams to develop timely and accurate forecasts to ensure required fill rates on existing and new products, supporting sector goals to improve return on working capital and working closely with sales team to develop a financial and demand forecast with a high degree of accuracy. Support in the development of GPO/ IDN strategies to grow and maintain the business. Constantly evaluate product mix to reduce redundancy and drive strategic objectives for the category. Responsible for launching new products including the development of branding, pricing, positioning, messaging, marketing campaigns, training, and forecasts. Support and guide development and execution of tools and training to improve and maintain sales force competency, drive new product sales and provide superior customer service. Lead the development & execution of digital marketing & demand generation programs. Assist in developing key initiatives and programs by gathering customer insights through end-user focus with physicians / clinicians. Establish and manage relationships with industry KOLs and lead/ manage Sales Advisory Boards. Responsible for providing effective communication with sales team, as well as cross-functional teams, to help ensure collaboration and understanding of the business. Actively seek and positively respond to performance and personal development feedback, while initiating activities to enhance personal functional effectiveness to realize full career potential. Your qualifications Required: This is a hybrid position requiring three days per week to be onsite in the Alpharetta Office Bachelor's degree required At least 7 years of product management and sales experience in the health care industry (or other regulated industry) Ability to travel at least 25% Ability to manage cross-functional teams without direct reporting relationships Ability to collaborate successfully and influence decisions Exceptional written, verbal and communication skills Experience in forecasting and demand planning Development of strategic business plans Development of key tactics and execution plans that drive strategic goals Ability to assess the market and competitive landscape Successful product launch experience Gaining and understanding the internal/external customer perspective Management of an advertising and promotion budget Knowledge and experience with branding and brand management Ability to multi-task and work under pressure in a fast-paced environment Strong computer skills including: Microsoft Word , Excel , Outlook, PowerPoint Preferred: MBA with either a Marketing or Business-related concentration Product management experience within digestive health, enteral feeding, or capital equipment In-depth understanding of the medical device legal and regulatory pathways Complex project management experience The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here. Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Due to our ongoing success and as we position ourselves for further growth, Sage Dental is hiring an experienced Director of Market Operations in the Ocala area! The Director of Market Operations oversees daily operations for a group of multi-specialty dental practices and provides leadership, direction and support to the Office Managers to ensure financial and operational success. Deliverables will include gaining the trust and respect of Office Managers, maintaining compliance to procedure and protocols in the office, and providing strong financial results while keeping the focus on Patient Care and Patient Satisfaction. Qualifications Three to five years related multi-unit dental office supervisory experience Working knowledge of financial statements Ability to establish strong relationships with internal and external stakeholders Independent self-starter with the ability to work well with other team members Strong knowledge of dental practice management software, Dentrix preferred Working knowledge of Microsoft Office products Willingness to work outside of normal business hours Willingness to regularly travel throughout the assigned area Must reside in the local area or be willing to relocate

Job Title: Associate Director, Marketing Operations Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Essential Duties and Responsibilities: The Associate Director of Marketing Operations is responsible for leading the execution of global marketing programs across digital, content, events, communications and market insights for both businesses (Specialty Nutrition Systems (SNS) and Pain Management & Recovery (PM&R)). This role ensures operational excellence, brand consistency, and measurable business impact through omni-channel campaign execution and market insight. The Associate Director will oversee all tradeshows (NA/ some global), events, digital and social platform programs, content development, brand guidelines and market insights/ research while driving cross-functional collaboration to advance the company's brand and revenue goals. Key Responsibilities: Lead the planning and execution of tradeshows, events, digital campaigns, content programs, and marketing communications. Support the management of omni-channel marketing plans that integrate digital, social, content, and events to drive measurable brand and revenue impact. Partner with cross-functional teams (product management, sales, finance, regional marketing, IT, regulatory, quality, supply, internal communications) to align marketing programs with corporate objectives and global priorities. Oversee global brand stewardship, ensuring consistent messaging while enabling local market adaptation. Leverage marketing technology platforms (automation, CRM, analytics, and content management) to optimize campaign execution and performance tracking. Lead a high-performing global team; foster collaboration across geographies and cultural contexts. Effectively communicate campaign strategies, insights, and results to executives, cross-functional teams, and external partners. Your qualifications Required: Bachelor's degree in Marketing, Business, or related field 8+ years of progressive experience in marketing, with significant exposure to marketing communications, digital marketing, content development, events/tradeshows, and market research. 3+ years in a management role, with proven success in leading and developing high-performing teams across global regions. Demonstrated success executing omni-channel marketing programs that drive measurable growth and revenue outcomes. Strong communication skills (written, verbal, and presentation), with ability to influence across organizational levels and global stakeholders. Proficiency with marketing technology platforms (e.g., marketing automation, CRM, analytics, and content management systems). Experience managing global branding initiatives and ensuring consistent brand execution across diverse markets. Strong analytical mindset with the ability to use data and insights to guide decisions, optimize campaigns, and present findings to senior leadership. Preferred: MBA or equivalent advanced degree preferred. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here. Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Full-time, 40 Hours/Week Monday to Friday, 8am - 5pm Hybrid (Onsite 2-3 days/week) The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role. Responsibilities: · Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities. · Collaborate with investigators to embed scientific rigor into health services research and implementation science projects. · Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches. · Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities. · Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration. · Oversee intake and investigation of research misconduct. · Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Other information: Technical Expertise · Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93). · Familiarity with AI governance and ethical use in clinical research. · Competency in process improvement methodologies. · Experience in clinical trials administration, billing, and conduct. · Knowledge of research finance, accounting, and biostatistics. Education and Experience 1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred. 2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred. 3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research 4. Years of supervisory experience: Minimum 2 years of supervisory experience. Full Time FTE: 1.000000

Full-time, 40 Hours/Week Monday to Friday, 8am - 5pm Hybrid (Onsite 2-3 days/week) The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role. Responsibilities: · Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities. · Collaborate with investigators to embed scientific rigor into health services research and implementation science projects. · Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches. · Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities. · Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration. · Oversee intake and investigation of research misconduct. · Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Other information: Technical Expertise · Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93). · Familiarity with AI governance and ethical use in clinical research. · Competency in process improvement methodologies. · Experience in clinical trials administration, billing, and conduct. · Knowledge of research finance, accounting, and biostatistics. Education and Experience 1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred. 2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred. 3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research 4. Years of supervisory experience: Minimum 2 years of supervisory experience. Full Time FTE: 1.000000

Full-time, 40 Hours/Week Monday to Friday, 8am - 5pm Hybrid (Onsite 2-3 days/week) The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role. Responsibilities: · Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities. · Collaborate with investigators to embed scientific rigor into health services research and implementation science projects. · Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches. · Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities. · Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration. · Oversee intake and investigation of research misconduct. · Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Other information: Technical Expertise · Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93). · Familiarity with AI governance and ethical use in clinical research. · Competency in process improvement methodologies. · Experience in clinical trials administration, billing, and conduct. · Knowledge of research finance, accounting, and biostatistics. Education and Experience 1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred. 2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred. 3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research 4. Years of supervisory experience: Minimum 2 years of supervisory experience. Full Time FTE: 1.000000

Full-time, 40 Hours/Week Monday to Friday, 8am - 5pm Hybrid (Onsite 2-3 days/week) The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role. Responsibilities: · Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities. · Collaborate with investigators to embed scientific rigor into health services research and implementation science projects. · Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches. · Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities. · Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration. · Oversee intake and investigation of research misconduct. · Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Other information: Technical Expertise · Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93). · Familiarity with AI governance and ethical use in clinical research. · Competency in process improvement methodologies. · Experience in clinical trials administration, billing, and conduct. · Knowledge of research finance, accounting, and biostatistics. Education and Experience 1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred. 2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred. 3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research 4. Years of supervisory experience: Minimum 2 years of supervisory experience. Full Time FTE: 1.000000

Full-time, 40 Hours/Week Monday to Friday, 8am - 5pm Hybrid (Onsite 2-3 days/week) The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role. Responsibilities: · Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities. · Collaborate with investigators to embed scientific rigor into health services research and implementation science projects. · Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches. · Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities. · Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration. · Oversee intake and investigation of research misconduct. · Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Other information: Technical Expertise · Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93). · Familiarity with AI governance and ethical use in clinical research. · Competency in process improvement methodologies. · Experience in clinical trials administration, billing, and conduct. · Knowledge of research finance, accounting, and biostatistics. Education and Experience 1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred. 2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred. 3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research 4. Years of supervisory experience: Minimum 2 years of supervisory experience. Full Time FTE: 1.000000

Find your calling at Mercy!The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.Position Details: Education: High school diploma or equivalent Experience: 5 years of healthcare or supervisor experience Skills, Knowledge Abilities: Leadership: Ability to inspire and motivate caregivers to achieve practice goals. Problem-solving: Capacity to identify issues and implement effective solutions. Communication: Clear and concise verbal and written communication skills. Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders. Time Management: Efficiently prioritize tasks and manage competing priorities. Adaptability: Flexibility to adjust to changing priorities and environments. Preferred Education: Bachelor's degree Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Compensation: $290k- $350k per year Job Type: Full-time, Monday-Friday A major New York City health system is seeking a Chief Operating Officer (COO) to partner with and support the Chief Executive Officer. This role provides broad operational oversight, exercises significant independent judgment, and serves as the CEO's primary delegate across areas such as Operations, Facilities, Ancillary Services, Clinical Operations, and Emergency Management. Key Responsibilities Leads the development, implementation, and evaluation of programs, policies, procedures, and organizational goals set by the CEO. Oversees operational functions, ensuring alignment between facility teams and the corporate office. Maintains full regulatory and accreditation compliance and drives readiness for all inspections. Recommends procurement of supplies, equipment, and capital needs within approved guidelines. Advises on construction, renovation, and equipment replacement plans. Participates in and facilitates interdepartmental and departmental meetings; may assign staff to hospital committees. Supports CEO in building and maintaining relationships with external agencies, regulatory bodies, and professional groups. Helps maintain management reporting systems that provide timely data for planning and decision-making. Promotes a culture of accountability by setting performance standards, evaluating staff, and addressing performance issues. Participates in developing annual operating, expense, and revenue budgets; ensures operations remain within financial parameters. Reviews budget requests and monitors costs across operational areas. Serves as Acting CEO in the CEO's absence. Benefits Health Insurance Plans Flexible Spending Account Programs Management Benefits Fund (MBF) Tuition Reimbursement Vacation and Sick Leave Family & Medical Leave Act (FMLA) Special Leave of Absence Coverage (SLOAC) Additional Leave Options Retirement Savings Plans (NYCERS, VDC, TDA 403B, 457, NYCE IRA) Additional Savings Plan Options Transit Benefits Municipal Credit Union (MCU) Membership Qualifications Six (6) years of senior-level experience in business administration, public administration, or hospital administration; or direct responsibility for major hospital operations with exposure to community healthcare needs. Extensive knowledge of hospital operations, administration, and regulatory requirements. Master's Degree in Hospital Administration, Business Administration, Public Health, Healthcare Management, Medical Administration, or a related field.

The Senior Director of Diagnostic Imaging provides enterprise leadership for imaging services across inpatient, outpatient, and ambulatory settings. This role sets the strategic vision, drives technology adoption, ensures operational excellence, and fosters physician and vendor partnerships. Responsibilities include capital planning, financial stewardship, workforce development, quality assurance, and regulatory compliance. The position collaborates with executives and clinical leaders to align imaging strategy with organizational goals, patient safety standards, and industry benchmarks. Essential Functions Strategic Leadership & Innovation (20%): Establish and execute a system-wide imaging strategy aligned with organizational priorities. Lead initiatives for technology integration, process standardization, and digital transformation. Maintain a rolling 5-year capital and operational plan with measurable milestones. Partnership & Stakeholder Engagement (15%): Serve as the executive liaison for radiology partners, vendors, and physician groups. Negotiate and manage strategic agreements to optimize patient care and financial performance. Operational & Workforce Leadership (15%): Direct imaging leaders across all radiology service lines; ensure accountability for performance and engagement. Implement workforce planning, succession strategies, and leadership development programs. Oversee quality assurance programs and report outcomes to governance bodies. Financial Stewardship (15%): Develop and manage multi-million-dollar budgets and capital equipment plans. Monitor financial performance, implement cost-containment strategies, and forecast future needs. Regulatory Compliance & Policy Governance (10%): Ensure compliance with CMS, ACR, and Arizona state regulations. Develop and enforce policies that meet regulatory and safety standards. Quality & Safety Leadership (15%): Drive initiatives to improve imaging utilization, patient safety, and radiation/laser safety. Partner with Information Technology and Bio Medical engineering to enhance imaging systems and ensure interoperability. Daily Management System Oversight (5%): Lead the Diagnostic Imaging Daily Management System (DMS) to monitor operational performance. Escalate systemic issues impacting patient care and throughput. Other Duties (5%): Perform additional responsibilities as assigned. Education Bachelor's Degree in healthcare or technology field - Required Master's Degree - Preferred Experience 10+ years of progressive leadership in diagnostic imaging or related healthcare operations - Required Experience with enterprise imaging strategy and digital health initiatives - Preferred Demonstrated success in strategic planning, financial management, and regulatory compliance Executive-level leadership, strategic thinking, and change management Strong financial acumen and ability to manage complex budgets and projects Excellent communication and stakeholder engagement skills Licenses and Certifications Certifications related to Diagnostic Imaging, Technology or Healthcare leadership: Certified Radiology Administrator (CRA) Certified Imaging Informatics Professional (CIIP) Fellow American College of Healthcare Executives (FACHE) Certified Professional in Healthcare Information and Management Systems (CPHIMS) Preferred Radiology Tech (ARRT) License Current registry in at least one Radiology modality. - Preferred Formal training and experience in Process Improvement or Project Management. Certifications in areas such as Lean, 6 Sigma or PMP - Preferred

We are seeking a strategic, hands-on IT Business Partner to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Business Partner will also provide cross-functional support to the full Ancillaries portfolio. This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems. Essential Job Functions Technology Strategy & Leadership • Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals. • Support technology planning for new site launches, system upgrades, and service line integrations. • Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams. Systems & Infrastructure Oversight • Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications. • Ensure seamless interoperability between ancillary systems and referring practices. • Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals. • Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture. Stakeholder Liaison & Process Optimization • Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites. • Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions. • Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations. Cybersecurity & Compliance • Ensure HIPAA and HITECH compliance across all ancillary IT environments. • Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies. IT Operations & Support • Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations. • Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites. • Facilitate training and communication with non-technical end users Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field. • Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred. Experience: • 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments. • Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software. • Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems. • Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings. Skills: • Exceptional communication and stakeholder management skills. • Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows. • Technically proficient with strong problem-solving, vendor management, and project coordination skills. • Able to bridge the gap between clinical operations and technical infrastructure. Preferred Experience: • Experience supporting women's health or OB/GYN-focused practices. • Implementation of new outpatient or diagnostic center technologies. • Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are searching for an experienced Director of People Operations to join our corporate team headquartered out of our office in Plano, TX. Position Summary: The Direcor of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization. Responsibilities: Lead and manage enrollment for medical benefits and 401(k) Manage leave (FMLA, maternity, etc.) Standardize tracking and employee education Update employee handbooks and benefits policies Complete ACA reporting (1095-C forms) Own workers' compensation process and documentation Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.) Respond to DOL inquiries and ensure consistent job descriptions/offer letters Standardize write-ups, performance documentation, and exit interviews in Paylocity Automate and maintain accurate org charts Lead compensation benchmarking and standardize comp change processes Design and pilot a performance review process with goal setting and tracking Launch employee satisfaction surveys and standardize the employee complaint/hotline process Centralize and standardize background checks across all states Develop consistent interview frameworks and onboarding/offboarding workflows Education, Skills, Experience: 5+ years of progressive HR experience with deep expertise in benefits and multi-state compliance Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp. Song knowledge of federal and state employment laws (U.S.) Experience with Paylocity or similar HRIS strongly preferred Exceptional project management skills Able to drive multiple 30/60/90-day initiatives to completion Experience building or scaling HR processes in a 200-1,000 employee organization Excellent written communication (policy writing, employee handbooks, guides) High attention to detail and commitment to audit-proof documentation Benefits: Competitive pay Yearly bonus Medical benefits 401(k) with company match PTO and sick time