Capital Vacations jobs in Pompano Beach, FL - 14 jobs

EXCITING NEW PRODUCTJoin the Journey Inspire the Vacation LifestyleAt Capital Vacations we create unforgettable vacation experiences for families across the country Our Voyage Sales Representatives play a key role in welcoming new owners into the Capital Vacations family by delivering exceptional service building connections and guiding guests through the benefits of vacation ownership If youre passionate driven and love helping people discover their dream vacations this is your opportunity to shine Position SummaryThe Voyage Sales Representative engages with guests following their full presentation with the goal of converting them into proud Vacation Club Owners This role focuses on educating guests presenting ownership benefits and inspiring the value of long term vacationing with Capital Vacations Principal Duties & ResponsibilitiesPresent clear compelling information on the benefits of vacation ownership with Capital Vacations LLC Introduce guests to our 10 Year Term Product and explain its advantages Build a personalized vacation vision that resonates with each guests lifestyle Demonstrate the long term value of ownership within the Capital Vacations portfolio Uphold company standards of professionalism and customer care Perform all other duties as assigned Education Training & ExperienceHigh School Diploma or GED preferred Ability to maintain a minimum 10 closing rate measured through monthly sales performance Skills Knowledge & AbilitiesHigh level of professionalism and integrity Outstanding customer service skills Excellent verbal and written communication abilities Strong interpersonal skills with the ability to build rapport quickly Flexible schedule including weekends ScheduleRegular weekly hours Weekend availability required Why Join Capital VacationsInspiring guest focused culture Growth opportunities across our expanding organization Supportive leadership and performance driven environment The chance to help families build memories that last a lifetime

Job Description Are you passionate about data, dialer operations, and driving performance through smart systems and insightful analytics? Vacatia is looking for a Dialer Operations & Reporting Manager to help elevate the efficiency and effectiveness of our call center operations. If you thrive in a fast-paced environment, love building dashboards, and know your way around dialer campaigns and call center tech, we want to hear from you! As a key player in our Collections and Customer Service team, you'll be responsible for the management and optimization of our dialer platform and the development of reports and dashboards that guide operational decision-making. From improving campaign performance to streamlining agent productivity, your work will directly impact both team success and customer satisfaction. What You'll Do Build, maintain, and automate reports and dashboards to track agent KPIs and call center trends. Deliver daily, weekly, and monthly insights to support business decisions. Partner with leadership and cross-functional teams to create custom reports and performance analysis. Manage daily dialer campaigns to meet performance goals and compliance standards (TCPA/FDCPA). Adjust call queues and dialing strategies to optimize agent productivity. Monitor system functionality and partner with IT to resolve issues or implement enhancements. Maintain workforce readiness through call volume forecasting and proper staffing alignment. Support special projects and initiatives as assigned. Create ad hoc reports to support business needs. What We're Looking For 3+ years' experience in collections or customer service, preferably within a call center setting. Solid experience with auto-dialers (predictive, preview, blended) and ACD systems. Strong command of agent performance metrics and call routing strategies. Advanced Excel skills (formulas, pivot tables, dashboards, and charts). Working knowledge of compliance standards such as TCPA and FDCPA is preferred. Detail-oriented with strong problem-solving skills and a data-driven mindset. Self-starter who can work independently with minimal oversight. Why Vacatia? We're redefining the vacation ownership experience with innovation, hospitality, and exceptional service. Join a collaborative, mission-driven team where your skills in operations and analytics will make a real difference every day.

Marketing Representative (In-House / Guest Services) Schedule: Full-Time | Weekends & Holidays Required About the Role We are seeking an enthusiastic, customer-focused Marketing Representative to join our In-House/Guest Services team. In this role, you will greet and assist timeshare owners staying at our partnered resorts, schedule sales presentation appointments, and provide exceptional support throughout their stay. You will also be responsible for maintaining accurate records of premium incentives, entering bookings, and ensuring a smooth and welcoming experience for all guests. If you are outgoing, organized, and enjoy working in a resort environment, this is a great opportunity to build your career in hospitality and marketing. Key Responsibilities Greet and welcome owners and their families at resort check-in desks. Ensure owners are comfortable, properly checked in, and qualified before arrival at the Welcome Desk. Assist guests with questions about the resort, surrounding area, restaurants, shopping, and local attractions. Direct owners on where to purchase attraction tickets and address any needs, including medical or special requests. Manage daily reconciliation, prepare bank sheets, and complete deposits. Enter bookings and tour information for all In-House customers, including non-qualified guests. Handle guest concerns promptly to ensure a positive experience. Collaborate with resort staff and communicate daily reporting to Marketing leadership. Occasionally support other local resort locations as needed. Perform additional duties as assigned. Minimum Qualifications High school diploma or equivalent, or relevant work experience. Prior customer service experience. Motivated, outgoing, friendly, and professional demeanor. Strong organizational skills and reliability. Proficient in Microsoft Excel, Word, and general computer applications. Ability to work weekends, holidays, extended hours, and at multiple local locations. Ability to travel occasionally based on business needs. Preferred Qualifications Previous experience in timeshare or resort customer service. Bilingual in English and Spanish. Physical Requirements Ability to stand up to 70% of the workday and lift up to 25 lbs. Frequent movement between areas within the resort. Regular use of computers and office equipment. Heels higher than 2 inches are not permitted. Work Environment Moderate noise level within an office/resort setting. Extended hours and occasional travel may be required. If you enjoy connecting with people and supporting vacation experiences, we'd love to hear from you. Apply today and join a team committed to delivering exceptional guest service.

What are you motivated by The Activities Lead assesses plans implements and evaluates programs for guests activities which are multi faceted meet the guests functional needs and reflect the interests of guests What youre great at The responsibilities listed may not apply to all and implement resort activities for all resort guests Maintain and balance operational expenses for the department Design and implement special events for holidays and other occasions Coordinate special projects and events with off site vendors and attractions Publication and design of weekly activities calendar Purchase and maintenance of sports equipment and gaming library Quality control of recreational areas including basketball courts tennis courts pool areas and childrens playground Provide follow up reports to management with regards to special projects and responsibilities Assist in the planning of employee related functions within the workplace Supervise and train staff where necessary Provide exemplary guest service to all owners exchangers and resort guests Next level of customer service and problem resolution Responsible for knowing proper safety procedures for resort Use and maintenance of all office equipment ie computers color laser printers fax machines digital cameras and scanners Complies with all Company policies and procedures Performs all other related duties and projects as assigned by immediate supervisor Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High school diploma or GED required Some college preferred Minimum one year of experience in guest serviceretail Minimum one year of recreational activities experience Timeshare experience a plus Good communication and interpersonal skills ability to motivate guests to engage in activities Must be able to perform multi task functions in coordination with management Must have leadership skills and the ability to manage direct and complete assigned duties Ability to process and resolve guest request Skilled in the use of computer programs such as Microsoft Publisher Word Excel Outlook and FrontPageMust be able to stand or sit for 10 hour shift Outgoing personality and positive attitude a must Flexible schedule ability to work evenings weekends and holidays

Opportunity for career advancement in a fast paced growth oriented organization Schedule 7 AM OR 4 PM 130 10PM Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribution Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by The Maintenance Technician implements the upkeep and maintenance of the Sales Center and Welcome Center What youre great at Implements preventative maintenance programs such as AC filters fire extinguishers and appliances Maintains daily upkeep included but not limited to painting plumbing electrical work moving furniture hanging drywall and landscaping clean up Completes maintenance calls general upkeep of Sales Center and Welcome CenterNotifies manager of any issues Assists guests when needed Completes all other duties as requested Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaHave a valid drivers license and proof of insurance Have and maintain a good driving record clear of significant violations Knowledge of the Timeshare industry Experience in general resort maintenance such as landscaping construction and upkeep Able to read construction work orders and use basic tools

Job Description Join Our Team as Assistant General Manager Patriots Inn is looking for an Assistant General Manager (AGM) who will be the driving force behind smooth operations, happy owners, and satisfied guests at our resort. As AGM, you'll be the connection point between all departments-guiding teams, supporting excellence, and ensuring our resort upholds the highest hospitality standards, including RCI Gold Crown Distinction. From overseeing maintenance and housekeeping to elevating guest service and managing projects, this role is perfect for a dynamic leader who wants to make an impact every day. What You'll Do Lead, coach, and inspire resort staff-building a strong, motivated team. Oversee maintenance, renovations, and presentation of all resort facilities. Manage budgets and third-party contractors with efficiency and precision. Respond to guest and owner needs with professionalism and care. Conduct daily inspections to ensure top-quality accommodations and amenities. Communicate with staff, management, and boards to keep operations seamless. Uphold resort safety, security, and policy compliance. What We're Looking For 4+ years of leadership experience in hospitality, property management, or timeshare operations. Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent experience). Strong organizational, leadership, and problem-solving skills. Knowledge of facilities maintenance and housekeeping operations. Experience with renovation projects and contractor management. Excellent communication skills-bilingual preferred! Why You'll Love It Here Be part of a team passionate about hospitality excellence. Make a direct impact on guest experiences and resort success. Grow your career in a supportive, dynamic environment. If you're ready to lead with confidence, build lasting relationships, and help shape unforgettable vacations, we'd love to hear from you! Apply today and take the next step in your hospitality career.

About UsCapital Vacations is a growing leader in the vacation ownership industry providing families with flexible memorable vacation experiences nationwide Our Marketing Team plays a vital role in introducing new guests to our product and generating excitement for the Capital Vacations brand We are looking for motivated outgoing and competitive individuals to join us as Tour Generation Specialist Appointment Setters formerly OPC Marketing Agents If you enjoy connecting with people thrive in a fast paced environment and love the idea of performance based pay this is the perfect opportunity Position SummaryThe Tour Generation Specialist Appointment Setter is responsible for engaging vacationers resort guests and local visitors at various Capital Vacations marketing locations Using a scripted pitch delivered naturally the Tour Generation Specialist Appointment Setter generates interest in the Capital Vacations ownership experience and schedules sales presentations for qualified guests Success in this role is directly tied to the number of qualified appointments set and verified This is an energetic people oriented role that rewards confidence drive and strong communication skills Key ResponsibilitiesEngage tourists travelers and locals in high traffic environments Deliver a scripted pitch in a natural conversational manner to introduce Capital Vacations and the benefits of vacation ownership Create excitement and interest around attending a sales presentation Qualify guests based on company criteria before scheduling their appointment Set appointments accurately and efficiently ensuring all guest information is properly recorded Achieve weekly appointment and performance goals Maintain a positive high energy presence throughout each shift Represent Capital Vacations professionally and uphold all company policies and standards Who Thrives in This RoleThis job is ideal for candidates who Enjoy talking to people and have a naturally outgoing personality Are competitive self driven and motivated by achieving goals Work well independently and enjoy performance based incentives Are comfortable working in busy public environments Have previous experience in sales promotions hospitality customer service or marketing helpful but not required RequirementsMust be at least 18 years old Must be comfortable earning commission based income Ability to memorize and deliver a short scripted pitch while keeping it conversational Ability to stand for extended periods and work in outdoor or indoor public settings Reliable transportation to various marketing locations within the Hollywood Beach area Must be able to work weekends holidays and peak travel periods as needed What We OfferStrong commission earning potential with achievable weekly goals Paid training and ongoing coaching for success Opportunities for advancement into Sales Recruiting Leadership and more within Capital Vacations Medical dental and vision benefits after 60 days employment

Opportunity for career advancement in a fast paced growth oriented organization Schedule Part Time Friday Saturday and Sunday Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribution Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by To provide a warm welcome to all guests and owners assisting them with their luggage upon arrival and departure Aid front desk staff What youre great at Greets guests and assist them to their rooms with luggage at check in Identifies all safety features enroute to rooms Checks condition of the room shows features to the guests Explains resort services and facilities to guest Assist guests upon request from room with luggage at check out Stores and keeps secure the luggage of any registered guests Distributes guest messages and packages Conducts inventory and re stocks all pamphlets and literature Performs scheduled runs on time to and from designated locations Maintains operation and cleanliness of resort vehicles Maintains the cleanliness and organization of the bellman area closet and the main lobby Perform other related duties as requested Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaGEDValid Drivers license Prior guest service experience preferred Class C Commercial or Class B Commercial Drivers license with Passenger Endorsement and Medical certification

Job DescriptionJoin Vacatia and Redefine the Guest Experience Across Hospitality & Ownership Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We're building the next generation of travel lifestyle products - and we're looking for driven, relationship-focused sales professionals to help us grow. We are seeking a proactive, detail-oriented Off-Premise Coordinator to manage and coordinate all off-site timeshare sales and marketing initiatives. This role is critical for ensuring seamless execution, strict compliance, and consistent alignment with company standards. Why You'll Love Working at Vacatia Build the Future: Support the expansion of Vacatia's reach by coordinating off-premise sales and marketing initiatives that engage prospective owners. Impact That Matters: Directly influence sales growth and brand presence by ensuring off-site events and activities are executed efficiently and professionally. Innovation at Scale: Collaborate with sales, marketing, and operations teams using modern tools to plan, track, and optimize off-premise initiatives. Autonomy and Ownership: Take full ownership of off-site event coordination, logistics, and follow-up, ensuring high-quality results. Culture of Growth: Join a dynamic, people-first environment that emphasizes learning, teamwork, and recognition for delivering operational excellence. Compensation & Benefits Uncapped earning potential Competitive Commission structure Weekly pay Paid training Paid Time Off Health, Dental, Vision Insurance 401(k) with company match Life & AD&D Insurance Wellness Program & EAP Employee discounts (Tickets at Work, Perks at Work) Education Assistance Program Your Impact Coordinate off-premise sales and marketing events, including scheduling, logistics, and communication with stakeholders. Collaborate with cross-functional teams to ensure alignment with sales goals, branding, and operational standards. Track and report on event performance, providing insights to optimize future initiatives. Support compliance and documentation for off-premise activities, ensuring adherence to company and regulatory requirements. Champion professionalism and collaboration, ensuring seamless experiences for all participants. What You Bring Availability to work 5 days a week, including weekends and holidays Strong communication skills and the ability to engage guests with a friendly and positive attitude. Proficient computer skills are required. Must be comfortable with technology, particularly Android tablets. Ability to interact with families and children in a fast-paced work environment. Self-motivated team player with excellent customer service skills. Join Us If you're ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we'd love to hear from you. Your next chapter starts here at Vacatia.

Opportunity for career advancement in a fast paced growth oriented organization This is a very UNIQUE 18 unit resort on the beach that is very highly rated in service The service is very personalized as the property is so small with ONLY 4 full time employees and additional contracted housekeeping Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribuition Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a skilled and dedicated General Manager to join our team The General Manager is responsible for all aspects of the operations at the Resort regarding day to day staff management and guests Our General Manager is an ambassador for Capital Vacations providing leadership and strategic planning to all departments in support of our service culture that emphasizes optimizing operations and guest satisfaction The General Manager works very closely with our Owners and Board Members What youre great at Overseeing the operations functions of the ResortProcessing and submitting payroll to Human ResourcesHolding regular briefings and meetings with all heads of departments Oversees and manages all departments and works closely with department heads daily Is accountable for the responsibilities of department heads and takes ownership of all guest complaints Steps in and performs any task or covers any department as necessary including front desk housekeeping maintenance etc Ensuring full compliance with Resort Operating controls SOPs policies procedures and service standards Leads all key property issues including capital projects customer service and refurbishment Handles complaints and oversees service recovery procedures Is responsible for the preparation presentation and subsequent achievement of the resorts Annual Operating Budget Marketing and Sales Plan and Capital Budget Manages ongoing profitability of the Resort ensuring revenue and guest satisfaction targets are met and exceeded Delivers resort budget goals and sets other short and long term strategic goals for the property Develops improvement actions and carries out cost savings Ensures all decisions made are in the best interest of the Resort and ManagementMaintains a strong understanding of P&L statements and the ability to react with impactful strategies Ensures the monthly financial outlooks for the Resort are on target and accurate Prepares monthly financial reporting for the Owners and Board Members Draws up plans and budget revenue costs etc for OwnersProvides effective leadership to all Resort Team MembersResponds to audits to ensure continual achieved improvement Is responsible for safeguarding the quality of operations both internal & external audits Is responsible for legalization Occupational Health & SafetyAct fire regulations and other legal requirements Is available to travel on company business to assist in offsite training support and or New Business transitions if needed average 1 2 week assignments Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved Bachelors Degree in Business ManagementHospitality OR equivalent industry job related experience Experience as a General Manager or Assistant General Manager preferred Experience within the hospitality industry Excellent verbal and written communication skills Proven strong leadership skills Ability to manage direct and complete assigned duties Excellent computer skills Mircosoft Office Suite abilities Ability to prioritize manage and delegate efficiently The ability to have a flexible schedule

Opportunity for career advancement in a fast paced growth oriented organization Schedule 3 11 PM & Weekends are a MUST Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribution Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a highly motivated and customer focused individual to join our team as a Hospitality Specialist As a Hospitality Specialist you will play a vital role in ensuring exceptional customer service experience for our guests You will be responsible for providing a warm and welcoming environment addressing guest needs and ensuring their satisfaction throughout their stay What youre great at Responsible for the efficient and courteous operations of the front desk Responsible for checking guests inout Collect balances post appropriate room charges make reservations make room moves and stay over requests for guests as needed to ensure guest satisfaction Check online travel agents for rental inbound Run reports and correct errors before guest check in Prepare night audit daily and respond to any online reviews Answers and transfers call from the switchboard using proper telephone etiquette Having the ability to answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests as needed Make rental calls to notify owners whether their villa has been rented or not Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post transactions from other departments Daily post office and banking runs Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week order office supplies as needed Enter maintenance and service requests in SPI promptly Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaGED preferred Prior experience in a hospitality or customer service role preferred Computer skills attention to detail excellent customer service skills and the ability to work under pressure

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry We provide best in class service have an unparalleled product which offers our members access to 90 internal club destinations as well as thousands more external destinations We provide opportunities to those wanting to join a dynamic fast paced team driven to success and rewarded with industry leading compensation plans Job Summary In House Sales Representative As an In House Sales Representative you will be a member of a team that meets with existing Capital Vacations owners and talks through the opportunity to upgrade their ownership package You will work in an environment which provides many tools to deliver success including group sales presentations led by industry veterans and team managers to assist closing your sales The ideal candidate Ability to work a flexible schedule including weekends and some holidays Professional image with tenacious attitude and motivation to succeed Previous sales experience in timeshare auto insurance finance restaurants luxury goods and hospitality is preferred but certainly not required Why Choose Capital Highly Compensated Commissions paid weekly plus opportunity to earn monthly bonuses Highest Total Compensation payout in the market Six figure income potential within first year of employment Paid Training ProgramOngoing training mentor and group presentation programs allowing for rapid potential income for our new hires Multiple LeadTour Source Avenues No ProspectingCold calling We provide opportunity for rapid career advancement Benefits IncludeMedical vision and dental insurance within 60 days of employment Retirement 401K Travel perks and discounts CVHPS

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry We provide best in class service have an unparalleled product which offers our members access to 90 internal club destinations as well as thousands more external destinations We provide opportunities to those wanting to join a dynamic fast paced team driven to success and rewarded with industry leading compensation plans Job Summary Sales Professional As a Sales Professional you will be a member of a team that takes prospects through our proven sales process You will work in an environment which provides many tools to deliver success including group sales presentations led by industry veterans and team managers to assist closing your sales The ideal candidate Ability to work a flexible schedule including weekends and some holidays Professional image with tenacious attitude and motivation to succeed Previous sales experience in timeshare sales MUST have an active Florida real estate license Why Choose Capital Highly Compensated Commissions paid weekly plus opportunity to earn monthly bonuses Highest Total Compensation payout in the market up to 18Six figure income potential within first year of employment Paid Training ProgramMultiple LeadTour Source Avenues No ProspectingCold calling We provide opportunity for rapid career advancement Benefits Include Medical vision and dental insurance within 60 days of employment Retirement 401K Travel perks and discounts Pay 150000 35000000 per year Requirements Must have active Florida Real Estate License