Capital Vacations jobs in Virginia Beach, VA - 9 jobs
R.O.- Maintenance Technician 2 - Four Sails
Capital Vacations 3.6
Capital Vacations job in Virginia Beach, VA
Opportunity
for
career
advancement
in
a
fast
paced
growth
oriented
organization
Below
are
just
some
of
the
benefits
youll
receive
Competitive
SalaryPaid
Time
Off
and
Paid
HolidaysCareer
GrowthMedicalDental
with
employer
contribuition
Voluntary
Life
Insurance
Disability
and
Aflac
InsuranceCompany
paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a skilled and dedicated Maintenance Technician 2 to join our team In this role you will be responsible for repairing and maintaining various equipment and systems to ensure their optimal functioning You will perform routine inspections troubleshoot issues and carry out repairs as necessary The ideal candidate has a strong background in maintenance work possesses excellent problem solving skills and is committed to ensuring a safe and efficient work environment What youre great at Accountable for the safe and efficient maintenance of the resort through effective supervision of maintenance staff Assists as required in solving complex maintenance problems capable of rapid decision making Assists in the implementation of maintenance plans with considerations of budgetary constraints Supervises the overall activities of the maintenance staff as required Trains and mentors development of staff Follows up on maintenance technician jobs to ensure the quality of work Schedules and performs routine preventative and emergency maintenance and troubleshooting of equipment Completes work orders and daily projects reported by the front desk and otherwise assigned during shift Assists in assigning duties to all employees Performs a variety of skilled work in the maintenance repair and upkeep of resort buildings and units including carpentry plumbing filter maintenance and light fixture maintenance Maintains swimming pool Coordinates or installs inspects repairs and maintains the electrical plumbing mechanical and other related systems Coordinates or installs operates and maintains the heating cooling and ventilation systems Performs all other duties as assigned Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School diploma GEDHave a valid drivers license and proof of insurance Have and maintain a good driving record clear of significant violations Degree from a vocational school or BScBA in Facility Management is preferred Experience in supervisory level resort maintenance One 1 to two 2 years of experience in building and facilities maintenance Certified Pool Operator CPO or Aquatic Facility Operator AFO certification Hazardous material handling training within six 6 months of hire date One 1 year experience in the care maintenance and repair of large commercial or public swimming pools and associated equipment and facilities Ability to multi task ability to spot safety risks and address quickly proficient knowledge of OSHA Guidelines and regulations Excellent communication skills; written and verbal organization and leadership skills problem solving skills knowledge of Microsoft Office products Flexible work schedule
$36k-51k yearly est. 60d+ ago
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R.O.-Front Desk Associate
Capital Vacations 3.6
Capital Vacations job in Duck, NC
Opportunity
for
career
advancement
in
a
fast
paced
growth
oriented
organization
Pay
Range
1819hourSchedule
Full
time
or
part
time
Responsibilities
Greeting
guests
answering
phones
managing
reservations
and
providing
excellent
customer
service
Qualifications
Strong
communication
skills
organized and friendly demeanor Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribution Voluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a highly motivated and customer focused individual to join our team as a Hospitality Specialist As a Hospitality Specialist you will play a vital role in ensuring exceptional customer service experience for our guests You will be responsible for providing a warm and welcoming environment addressing guest needs and ensuring their satisfaction throughout their stay What youre great at Responsible for the efficient and courteous operations of the front desk Responsible for checking guests inout Collect balances post appropriate room charges make reservations make room moves and stay over requests for guests as needed to ensure guest satisfaction Check online travel agents for rental inbound Run reports and correct errors before guest check in Prepare night audit daily and respond to any online reviews Answers and transfers call from the switchboard using proper telephone etiquette Having the ability to answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests as needed Make rental calls to notify owners whether their villa has been rented or not Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post transactions from other departments Daily post office and banking runs Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week order office supplies as needed Enter maintenance and service requests in SPI promptly Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaGED preferred Prior experience in a hospitality or customer service role preferred Computer skills attention to detail excellent customer service skills and the ability to work under pressure
$21k-29k yearly est. 59d ago
Reporter & Dialer Operations Manager
Vacatia 3.9
Fort Lauderdale, FL job
Job Description
Are you passionate about data, dialer operations, and driving performance through smart systems and insightful analytics? Vacatia is looking for a Dialer Operations & Reporting Manager to help elevate the efficiency and effectiveness of our call center operations. If you thrive in a fast-paced environment, love building dashboards, and know your way around dialer campaigns and call center tech, we want to hear from you!
As a key player in our Collections and Customer Service team, you'll be responsible for the management and optimization of our dialer platform and the development of reports and dashboards that guide operational decision-making. From improving campaign performance to streamlining agent productivity, your work will directly impact both team success and customer satisfaction.
What You'll Do
Build, maintain, and automate reports and dashboards to track agent KPIs and call center trends.
Deliver daily, weekly, and monthly insights to support business decisions.
Partner with leadership and cross-functional teams to create custom reports and performance analysis.
Manage daily dialer campaigns to meet performance goals and compliance standards (TCPA/FDCPA).
Adjust call queues and dialing strategies to optimize agent productivity.
Monitor system functionality and partner with IT to resolve issues or implement enhancements.
Maintain workforce readiness through call volume forecasting and proper staffing alignment.
Support special projects and initiatives as assigned.
Create ad hoc reports to support business needs.
What We're Looking For
3+ years' experience in collections or customer service, preferably within a call center setting.
Solid experience with auto-dialers (predictive, preview, blended) and ACD systems.
Strong command of agent performance metrics and call routing strategies.
Advanced Excel skills (formulas, pivot tables, dashboards, and charts).
Working knowledge of compliance standards such as TCPA and FDCPA is preferred.
Detail-oriented with strong problem-solving skills and a data-driven mindset.
Self-starter who can work independently with minimal oversight.
Why Vacatia?
We're redefining the vacation ownership experience with innovation, hospitality, and exceptional service. Join a collaborative, mission-driven team where your skills in operations and analytics will make a real difference every day.
$39k-64k yearly est. 13d ago
In-House Marketing Representative
Vacatia 3.9
Las Vegas, NV job
Marketing Representative (In-House / Guest Services) Schedule: Full-Time | Weekends & Holidays Required
About the Role We are seeking an enthusiastic, customer-focused Marketing Representative to join our In-House/Guest Services team. In this role, you will greet and assist timeshare owners staying at our partnered resorts, schedule sales presentation appointments, and provide exceptional support throughout their stay. You will also be responsible for maintaining accurate records of premium incentives, entering bookings, and ensuring a smooth and welcoming experience for all guests.
If you are outgoing, organized, and enjoy working in a resort environment, this is a great opportunity to build your career in hospitality and marketing.
Key Responsibilities
Greet and welcome owners and their families at resort check-in desks.
Ensure owners are comfortable, properly checked in, and qualified before arrival at the Welcome Desk.
Assist guests with questions about the resort, surrounding area, restaurants, shopping, and local attractions.
Direct owners on where to purchase attraction tickets and address any needs, including medical or special requests.
Manage daily reconciliation, prepare bank sheets, and complete deposits.
Enter bookings and tour information for all In-House customers, including non-qualified guests.
Handle guest concerns promptly to ensure a positive experience.
Collaborate with resort staff and communicate daily reporting to Marketing leadership.
Occasionally support other local resort locations as needed.
Perform additional duties as assigned.
Minimum Qualifications
High school diploma or equivalent, or relevant work experience.
Prior customer service experience.
Motivated, outgoing, friendly, and professional demeanor.
Strong organizational skills and reliability.
Proficient in Microsoft Excel, Word, and general computer applications.
Ability to work weekends, holidays, extended hours, and at multiple local locations.
Ability to travel occasionally based on business needs.
Preferred Qualifications
Previous experience in timeshare or resort customer service.
Bilingual in English and Spanish.
Physical Requirements
Ability to stand up to 70% of the workday and lift up to 25 lbs.
Frequent movement between areas within the resort.
Regular use of computers and office equipment.
Heels higher than 2 inches are not permitted.
Work Environment
Moderate noise level within an office/resort setting.
Extended hours and occasional travel may be required.
If you enjoy connecting with people and supporting vacation experiences, we'd love to hear from you. Apply today and join a team committed to delivering exceptional guest service.
$51k-71k yearly est. 13d ago
Hospitality Specialist-- Barrier Island Station
Capital Vacations 3.6
Capital Vacations job in Duck, NC
WHAT
YOULL
DO
Looking
for
a
professional
individual
to
represent
the
first
point
of
contact
with
our
guest
and
handle
all
stages
of
their
stay
RESPONSIBILITIES
Responsible
for
the
efficient
and
courteous
operation
of
the
front
desk
Responsible
for
checking
guests
inout
most
efficiently
and
courteously
Collect balances and post appropriate room charges Answers and transfers call from the switchboard using proper telephone etiquette Answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post the transactions from other departments Order office supplies as needed Prepare night audit daily Enter maintenance and service requests in SPI promptly Make reservations courteously and efficiently Make room moves and stay over requests for guests as needed to ensure guest satisfaction Run reports and correct errors before guest check in Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week Make rental calls to notify owners whether their villa rented or not Respond to online reviews Reconcile rentals for the previous month Check online travel agents for rental inbound Daily post office and banking run Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned by management BENEFITS COMPENSATION TRAINING QUALIFICATIONS High School DiplomaGEDExperience from which comparable knowledge and abilities are acquired Basic computer skills Great attention to detail Excellent Customer Service skills with the ability to work under pressure Bilingual is a plus Active listener with the ability to solve problems Work with minimal supervision Excellent verbal and written communication skills Flexible schedule Ability to work evenings holidays and weekends are a must
$27k-38k yearly est. 60d+ ago
Assistant General Manager
Vacatia 3.9
Williamsburg, VA job
Job Description
Join Our Team as Assistant General Manager
Patriots Inn is looking for an Assistant General Manager (AGM) who will be the driving force behind smooth operations, happy owners, and satisfied guests at our resort.
As AGM, you'll be the connection point between all departments-guiding teams, supporting excellence, and ensuring our resort upholds the highest hospitality standards, including RCI Gold Crown Distinction. From overseeing maintenance and housekeeping to elevating guest service and managing projects, this role is perfect for a dynamic leader who wants to make an impact every day.
What You'll Do
Lead, coach, and inspire resort staff-building a strong, motivated team.
Oversee maintenance, renovations, and presentation of all resort facilities.
Manage budgets and third-party contractors with efficiency and precision.
Respond to guest and owner needs with professionalism and care.
Conduct daily inspections to ensure top-quality accommodations and amenities.
Communicate with staff, management, and boards to keep operations seamless.
Uphold resort safety, security, and policy compliance.
What We're Looking For
4+ years of leadership experience in hospitality, property management, or timeshare operations.
Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent experience).
Strong organizational, leadership, and problem-solving skills.
Knowledge of facilities maintenance and housekeeping operations.
Experience with renovation projects and contractor management.
Excellent communication skills-bilingual preferred!
Why You'll Love It Here
Be part of a team passionate about hospitality excellence.
Make a direct impact on guest experiences and resort success.
Grow your career in a supportive, dynamic environment.
If you're ready to lead with confidence, build lasting relationships, and help shape unforgettable vacations, we'd love to hear from you!
Apply today and take the next step in your hospitality career.
$32k-40k yearly est. 13d ago
OPC Marketing Representative
Vacatia 3.9
Las Vegas, NV job
Job DescriptionJoin Vacatia and Redefine the Guest Experience Across Hospitality & Ownership
Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We're building the next generation of travel lifestyle products - and we're looking for driven, relationship-focused sales professionals to help us grow.
We are seeking a proactive, detail-oriented Off-Premise Coordinator to manage and coordinate all off-site timeshare sales and marketing initiatives. This role is critical for ensuring seamless execution, strict compliance, and consistent alignment with company standards.
Why You'll Love Working at Vacatia
Build the Future: Support the expansion of Vacatia's reach by coordinating off-premise sales and marketing initiatives that engage prospective owners.
Impact That Matters: Directly influence sales growth and brand presence by ensuring off-site events and activities are executed efficiently and professionally.
Innovation at Scale: Collaborate with sales, marketing, and operations teams using modern tools to plan, track, and optimize off-premise initiatives.
Autonomy and Ownership: Take full ownership of off-site event coordination, logistics, and follow-up, ensuring high-quality results.
Culture of Growth: Join a dynamic, people-first environment that emphasizes learning, teamwork, and recognition for delivering operational excellence.
Compensation & Benefits
Uncapped earning potential
Competitive Commission structure
Weekly pay
Paid training
Paid Time Off
Health, Dental, Vision Insurance
401(k) with company match
Life & AD&D Insurance
Wellness Program & EAP
Employee discounts (Tickets at Work, Perks at Work)
Education Assistance Program
Your Impact
Coordinate off-premise sales and marketing events, including scheduling, logistics, and communication with stakeholders.
Collaborate with cross-functional teams to ensure alignment with sales goals, branding, and operational standards.
Track and report on event performance, providing insights to optimize future initiatives.
Support compliance and documentation for off-premise activities, ensuring adherence to company and regulatory requirements.
Champion professionalism and collaboration, ensuring seamless experiences for all participants.
What You Bring
Availability to work 5 days a week, including weekends and holidays
Strong communication skills and the ability to engage guests with a friendly and positive attitude.
Proficient computer skills are required. Must be comfortable with technology, particularly Android tablets.
Ability to interact with families and children in a fast-paced work environment.
Self-motivated team player with excellent customer service skills.
Join Us
If you're ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we'd love to hear from you. Your next chapter starts here at Vacatia.
$51k-71k yearly est. 13d ago
R.O. - Maintenance Technician
Capital Vacations 3.6
Capital Vacations job in Duck, NC
Opportunity
for
career
advancement
in
a
fast
paced
growth
oriented
organization
Below
are
just
some
of
the
benefits
youll
receive
Competitive
SalaryPaid
Time
Off
and
Paid
HolidaysCareer
GrowthMedicalDental
with
employer
contribution
Voluntary
Life
Insurance
Disability
and
Aflac
InsuranceCompany
paid life insurance and long term disability 401 k retirement plan Travel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by The Maintenance Technician implements the upkeep and maintenance of the Sales Center and Welcome Center What youre great at Implements preventative maintenance programs such as AC filters fire extinguishers and appliances Maintains daily upkeep included but not limited to painting plumbing electrical work moving furniture hanging drywall and landscaping clean up Completes maintenance calls general upkeep of Sales Center and Welcome CenterNotifies manager of any issues Assists guests when needed Completes all other duties as requested Responsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved High School DiplomaHave a valid drivers license and proof of insurance Have and maintain a good driving record clear of significant violations Knowledge of the Timeshare industry Experience in general resort maintenance such as landscaping construction and upkeep Able to read construction work orders and use basic tools
$36k-51k yearly est. 51d ago
Maintenance Technician
Capital Vacations 3.6
Capital Vacations job in Duck, NC
Job
Description
Non
Exempt
Title
Maintenance
Technician
Reports
To
Maintenance
Manager
FLSA
Status
Non
Exempt
Purpose
Responsible
for
the
proper
functioning
of
all
units
as
well
as
all
common
areas
Responsible
for
implementing
a
deferred
maintenance
program
to
reduce
required
emergency
repairs Duties to include minor electrical mechanical and plumbing repair Responsible for pinpointing problem areas determining extent of repair effort and conveying to General Manager extent of repair needs Responsible for replacing such items as light bulbs and air filters Other duties as deemed necessary by management Principal Duties and Responsibilities Implements preventative maintenance programs such as AC filters fire extinguishers and appliances Maintains daily upkeep included but not limited to painting plumbing electrical work moving furniture hanging drywall and landscaping clean up Completes maintenance calls general upkeep of Sales Center and Welcome CenterNotifies manager of any issues Assists guests when needed Completes all other duties as requested General Statement Performs the job assigned complying with Company policies and procedures business code of ethics FLSA regulations and all applicable laws as well as ensuring confidentiality reliability quality and productivity Job Requirements Education Essential Training Certifications and Experience High School DiplomaSkills Knowledge and Abilities Knowledge of the Timeshare industry Experience in general resort maintenance such as landscaping construction and upkeep Able to read construction work orders and use basic tools Shift Additional hours may be necessary to complete projects Regular Hours On Call and WeekendTravel None