We are looking for an experienced and skilled restaurant manager with remarkable skills, who will run a store effectively and with attention to detail. Our restaurant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience during their visit.
More importantly, a perfect restaurant manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied and our staff
Here's what we have to offer you:
Competitive pay
Monthly bonus opportunities
Schedule flexibility
Fun place to work
Meal benefits
Benefit plans include medical, dental, vision after 1Yr
Employee Referral Program - it pays to have friends!
Clear path for growth and career advancement
Main Responsibilities of a Restaurant Manager:
● Responsible for every aspect of everyday supervision of store operations
● Responsible for resources management
● Takes care of stock, staff, and sales
Responsibilities of a Restaurant Manager:
● Recruiting and appraising staff
● Training and supervising staff
● Managing inventory and product orders
● Maintaining financial and statistical records
● Dealing with customer complaints and queries
● Maximizing profitability and productivity in the restaurant
● Motivating staff to meet sales and customer service targets
● Ensuring compliance with safety and health regulations
● Preparing promotional displays and materials
● Liaising with area and company management
● Providing opportunities for staff advancements
Restaurant Manager Job Requirements:
● You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
● Drive and determination -- think PASSION
● Confidence / Resourcefulness / Problem-solving skills / Organizational skills
● Commitment to quality food and exceptional guest service
● Teamworking skills - must be a team player and one to lead by example
● Verbal communication skills
● Involvement/understanding of managing inventory, labor costs, and overall control of financials
● Ability to mentor and train team members
● Enthusiasm
● Desire for personal and professional growth
● Showing initiative
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Employee discount
$47k-67k yearly est. 60d+ ago
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Chick-Fil-A Shift Leader (Manager)
Chick-Fil-A 4.4
Franklin, TN jobs
Culture:
At Chick-Fil-A Berry Farms/South Franklin you can find a creative environment that is always looking to push the envelope of innovation. Inside of leadership, you will have a library of tools and resources to set each individual up for success. Work alongside professionals that have decades of experience that will be able to set you up for success with key interpersonal skills and business knowledge. You will find that you can form deep relationships with both co-workers and local community people. Our culture is focused on growing the business, growing the people, and growing the community. Your work will do more than just serving people food, this is a place where we actively partner with non-profit organizations and push for a greater purpose. Come work in a place where you will find out more about yourself such as your working strengths, weaknesses, and your identity inside of a working environment.
Job Description:
Leaders will go through a detailed program that is designed to set everyone up for success through tasks and developing/honing leadership traits. Each level of leadership will have specific tasks designed to engage them in daily operations. You will hone your leadership skills while you are at each leadership level in order to be prepared for the role above. At the upper levels of leadership you will be able to dive into aspects of daily operation such as innovating processes, analyzing different sales metrics, and growing the people and the business. You will be able to learn from those with more than 4 decades of experience and hone business knowledge and skills.
Perks:
As Chick-Fil-A is well know for, you will have every Sunday off. Upper leadership will receive paid time off. The leadership process is a direct path to become part of the upper leadership and have a direct hand in operations of a multimillion-dollar business. Health care contributions are given for those in leadership. This can be a place where you can find purpose and a company that has lots of avenues to grow and find long lasting careers.
$24k-30k yearly est. 60d+ ago
Shift Leader
Duck Donuts 4.3
Knoxville, TN jobs
Love donuts and leading a team? As a Shift Leader at Duck Donuts, you'll play a key role in delivering an exceptional guest experience while keeping the shop running smoothly during your shift. You'll guide team members, oversee operations, and ensure every donut is served warm, fresh, and made with care. If you're a natural leader with great communication skills and a passion for creating smiles, this role is your chance to grow your leadership career in a fun, rewarding environment.
Benefits
Competitive hourly pay with leadership responsibilities
Flexible schedules and work-life balance
Career advancement opportunities into management
Employee discounts on donuts, coffee, and merchandise
Paid training and leadership development
Responsibilities
Supervise and support team members during assigned shifts
Assign tasks and monitor performance to ensure smooth operations
Provide hands-on training and coaching for Donut Makers and Cashiers
Maintain a clean, safe, and welcoming store environment
Ensure compliance with food safety, sanitation, and brand standards
Assist with inventory management and product prep as needed
Deliver excellent guest service, resolve issues, and handle escalations
Job Requirements
Previous experience in food service, retail, or leadership preferred
Strong communication and problem-solving skills
Ability to lead a team with a positive, motivating approach
Must be at least 18 years old
Reliable, dependable, and committed to teamwork
Ability to work mornings, evenings, weekends, and holidays as needed
$22k-28k yearly est. 51d ago
Shift Manager *
Wendy's 4.3
Paris, TN jobs
Why Wendy's Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Medical Benefits
* Bonus Potential
* Free Meals while Working*
* College Assistance
* Education Rewards/ GED Assistance
* Company Chaplain
* Direct Deposit
* Tenure Recognition
* Referral Bonus
* Opportunity for Advancement
* Uniforms
* Vacation
* Employee Assistance Program (ComPsych)
* Unity Care
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
Skills & Qualifications:
* Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
* Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
* Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
* Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
* Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
* Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$23k-27k yearly est. 27d ago
Assistant Manager
Slim Chickens Jackson Tn 3.4
Jackson, TN jobs
←Back to all jobs at SLIM CHICKENS JACKSON TN INC AssistantManager
Starting Pay $15/hr, Flexible Hours, Growth Opportunity
-
Full Job DescriptionThe AssistantManager's primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The AssistantManagermanages the day-to-day activities of Shift Leaders and other hourly staff. In the absence of the General Manager, the AssistantManager is the highest-ranking member of the management team in the restaurant and has direct responsibility for overseeing the financial results, operations, staff development, customer service, and compliance with all Company policies, procedures, standards, and specifications.
PRINCIPAL DUTIES AND RESPONSIBILITIES
OPERATIONS
Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
Manage and supervise Shift Leaders and hourly staff.
Assign and direct daily work responsibilities for staff.
Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
Reconcile cash registers at open and close off each shift.
Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
Maintain staff compliance with Company policies, procedures, standards, and specifications.
Maintain staff compliance with state and federal laws governing safety and food handling.
MANAGEMENT
Recruit, interview, select, and hire quality staff for all positions.
Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered. Recommend any scheduling or shift changes to General Manager.
Approve overtime as necessary for hourly staff.
LEADERSHIP
Display exemplary and professional attitude and appearance at all times.
Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community.
Conduct management and staff meetings, as directed by the General Manager.
Follow General Manager's direction and accomplish objectives set by the General Manager.
Review the objectives with Shift Leaders and hourly staff as necessary.
Delegate appropriate tasks and responsibilities as necessary.
Resolve employee complaints, questions or concerns as necessary.
Has a servant's heart
WORK CONDITION REQUIREMENTS
Willingness to work a flexible schedule, including extended hours.
Periods of standing and walking, as necessary.
Frequent contact with guests, requiring tact and courtesy.
Frequent contact with subordinates, requiring direction and supervision.
MINIMUM QUALIFICATIONS
High school diploma or GED equivalent.
Ability to read, write and verbally communicate well.
Proficient math skills and comfort with numbers.
Proficient computer skills.
Demonstrates maturity and professional demeanor at all times.
Friendly, outgoing personality.
Well-groomed, professional appearance.
Positive attitude and self-disciplined
Starting at $15/hour
Please visit our careers page to see more job opportunities.
$15 hourly 60d+ ago
SHIFT MANAGER
Wendy's 4.3
Clarksville, TN jobs
Why Wendy's Our Shift Managers provide daily leadership to ensure the restaurant meets operational goals and mentoring to team members to delight every customer. On our team, you'll be invested in as you develop your restaurant leadership skills. We have a Shift Manager development program designed to provide you with the training and experience you need to advance your career with Wendy's.
Based on your experience, you'll be placed in one of three Shift Manager roles - open and close, back of house, or overall guest experience. No matter your initial placement, you'll be trained to be an effective leader in all three!
What you can expect
As a Shift Manager, you'll enjoy the following benefits:
Flexible scheduling
Opportunities for advancement
A fun work environment
Vacation Pay
401k with company match*
Medical, Dental, and vision coverage*
.
* Available to employees who qualify based on hours worked
What we expect from you
To be successful as a Shift Manager, we expect you to:
Exhibit leadership and model our values
Be at least 18 years of age
Possess a high school diploma or equivalent
Have at least 6 months of restaurant, retail, customer service focused, or equivalent experience
Be able to multi-task while maintaining composure, give and take direction, work well in a team environment, and have a strong service focus
Have or be willing to obtain ServSafe certification by end of training
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$23k-27k yearly est. 60d+ ago
Shift Manager
Wendy's 4.3
Franklin, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$23k-27k yearly est. 5d ago
Shift Manager
Wendy's 4.3
Spring Hill, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$23k-27k yearly est. 5d ago
Shift Manager *
Wendy's 4.3
Greeneville, TN jobs
Why Wendy's Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Medical Benefits
* Bonus Potential
* Free Meals while Working*
* College Assistance
* Education Rewards/ GED Assistance
* Company Chaplain
* Direct Deposit
* Tenure Recognition
* Referral Bonus
* Opportunity for Advancement
* Uniforms
* Vacation
* Employee Assistance Program (ComPsych)
* Unity Care
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
Skills & Qualifications:
* Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
* Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
* Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
* Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
* Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
* Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$22k-27k yearly est. 60d+ ago
Shift Manager *
Wendy's 4.3
Greeneville, TN jobs
Why Wendy's Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Medical Benefits
* Bonus Potential
* Free Meals while Working*
* College Assistance
* Education Rewards/ GED Assistance
* Company Chaplain
* Direct Deposit
* Tenure Recognition
* Referral Bonus
* Opportunity for Advancement
* Uniforms
* Vacation
* Employee Assistance Program (ComPsych)
* Unity Care
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
Skills & Qualifications:
* Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
* Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
* Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
* Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
* Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
* Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$22k-27k yearly est. 60d+ ago
Shift Manager
Wendy's 4.3
Tullahoma, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$22k-27k yearly est. 5d ago
Shift Manager
Wendy's 4.3
Chattanooga, TN jobs
Why Wendy's * Ever consider running a multimillion dollar business? Wendy's is looking for qualified Shift Supervisor candidates to do just that! * Wendy's is the third -largest quick service hamburger chain in the world. We serve the best hamburgers in the business at more than 5,000 restaurants throughout the United States, Canada, and various countries and territories. Our restaurant teams are an important part of our success.
* We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
* We are currently hiring for Shift Supervisors who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
WORK ENVIRONMENT & PHYSICAL DEMANDS
* In order to satisfactorily execute and meet the above responsibilities, a Shift Supervisor must perform the duties on site, in accordance with customary scheduling requirements for this position (including ability to work many different shifts). The position frequently requires working at a fast pace and may involve exposure to noise, heat, cold or other elements. It is also necessary to use a headset to take orders, take direction or give direction.
Shift Supervisors may be required to transfer from one location to another as business needs dictate. The Shift Supervisor position requires bending, kneeling, lifting (up to 25-30 pounds, as necessary), standing for long periods without a break, and ability to travel to other restaurants, Area office, etc.
* Must be able to work various shifts per week.
* Must be authorized to work in the United States.
* Minimum Age
* 18+ years old
What you can expect
We offer some of the best benefits in the business including:
* Flexible Work Week - Full or Part time
* Vacation
* Paid Time Off
* Medical
* Dental
* Vision
* Voluntary Life Insurance
* Training and Development
* Career Advancement
What we expect from you
* Inspire Crew members to always do their best
* Ensure guests enjoy an outstanding customer experience
* Get great results while creating a warm, welcoming place for both employees and customers
* Grow management skills in a fast-paced environment
* Foster a Team atmosphere
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$22k-27k yearly est. 60d+ ago
Shift Manager *
Wendy's 4.3
Union City, TN jobs
Why Wendy's Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Medical Benefits
* Bonus Potential
* Free Meals while Working*
* College Assistance
* Education Rewards/ GED Assistance
* Company Chaplain
* Direct Deposit
* Tenure Recognition
* Referral Bonus
* Opportunity for Advancement
* Uniforms
* Vacation
* Employee Assistance Program (ComPsych)
* Unity Care
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
Skills & Qualifications:
* Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
* Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
* Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
* Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
* Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
* Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$23k-27k yearly est. 60d+ ago
Shift Manager
Wendy's 4.3
Jackson, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$23k-27k yearly est. 5d ago
SHIFT MANAGER
Wendy's 4.3
Kingsport, TN jobs
Why Wendy's Lead, coach, and motivate a group of crew members to ensure 100% guest satisfaction. Ensure all food quality, food safety, and company polices & procedures are followed every day. What you can expect Above average starting pay, medical, dental, vision insurance, free meals, free uniforms, and a flexible schedule.
What we expect from you
Looking for individuals who are energetic, motivated self starters who are punctual, dependable, and willing to go above and beyond to ensure guest satisfaction.
Prior management experience is desired but not necessary .
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$22k-27k yearly est. 60d+ ago
Shift Manager
Wendy's 4.3
Columbia, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$22k-27k yearly est. 5d ago
Shift Manager
Wendy's 4.3
Henderson, TN jobs
Job Description
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below.
Specific Responsibilities Include:
Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
Follow up and ensure resolution of VOC issues as needed.
Open/Close Shift Manager Overview:
In this role, your primary responsibility will be to supervise, coordinate and delegate opening and closing responsibilities and procedures. Your team will count on you to ensure compliance in the areas of timely open and closes, cleanliness, food safety, as well as line prep set-up. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Kitchen Shift Manager Position Overview:
The Restaurant Kitchen Manager is responsible for ensuring we are upholding our commitment to Quality. In this role, you directly impact the ability of the restaurant to "Delight Every Customer" by ensuring compliance in the areas of service, production, quality, and food safety. You are instrumental in the restaurant's ability to deliver our core menu of high quality items, along with our limited time (LTO) menu options. You will mentor and train team members as you continue your path of personal and professional development.
Customer Service Shift Manager Position Overview:
As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer". You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You'll be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
The Wendy's Company is the world's second largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 25 other countries and U.S. territories worldwide.
Education / Experience
High School Diploma or GED required.
Must be at least 18 years of age
One or more years of restaurant experience
6 months or more of restaurant, retail, customer service focused, or equivalent experience
Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate.
Must have or be willing to obtain ServSafe certification by end of training
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job
$23k-27k yearly est. 5d ago
Shift Manager *
Wendy's 4.3
Bulls Gap, TN jobs
Why Wendy's Ever consider running a multi-million dollar business? Wendy's is looking for qualified Shift Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Medical Benefits
* Bonus Potential
* Free Meals while Working*
* College Assistance
* Education Rewards/ GED Assistance
* Company Chaplain
* Direct Deposit
* Tenure Recognition
* Referral Bonus
* Opportunity for Advancement
* Uniforms
* Vacation
* Employee Assistance Program (ComPsych)
* Unity Care
This Wendy's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
Skills & Qualifications:
* Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
* Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
* Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
* Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
* Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
* Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$22k-27k yearly est. 14d ago
SHIFT MANAGER
Wendy's 4.3
Nashville, TN jobs
Why Wendy's Our Shift Managers provide daily leadership to ensure the restaurant meets operational goals and mentoring to team members to delight every customer. On our team, you'll be invested in as you develop your restaurant leadership skills. We have a Shift Manager development program designed to provide you with the training and experience you need to advance your career with Wendy's.
Based on your experience, you'll be placed in one of three Shift Manager roles - open and close, back of house, or overall guest experience. No matter your initial placement, you'll be trained to be an effective leader in all three!
What you can expect
As a Shift Manager, you'll enjoy the following benefits:
Flexible scheduling
Opportunities for advancement
A fun work environment
Vacation Pay
401k with company match*
Medical, Dental, and vision coverage*
.
* Available to employees who qualify based on hours worked
What we expect from you
To be successful as a Shift Manager, we expect you to:
Exhibit leadership and model our values
Be at least 18 years of age
Possess a high school diploma or equivalent
Have at least 6 months of restaurant, retail, customer service focused, or equivalent experience
Be able to multi-task while maintaining composure, give and take direction, work well in a team environment, and have a strong service focus
Have or be willing to obtain ServSafe certification by end of training
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$23k-27k yearly est. 60d+ ago
Assistant Manager
Captain D's 4.3
Assistant manager job at Captain D's
We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our Shift Leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a Shift Leader are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience during their visit.
More importantly, a perfect Shift Leader candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied and our staff.
Here's what we have to offer you:
Competitive pay
Monthly bonus opportunities
Schedule flexibility
Fun place to work
Meal benefits
Benefit plans include medical, dental, vision, and vacation to all eligible employees.
Employee Referral Program - it pays to have friends!
Clear path for growth and career advancement
Responsibilities of a Shift Leader:
● Recruiting and appraising staff
● Training and supervising staff
● Managing inventory and product orders
● Maintaining financial and statistical records
● Dealing with customer complaints and queries
● Maximizing profitability and productivity in the restaurant
● Motivating staff to meet sales and customer service targets
● Ensuring compliance with safety and health regulations
● Preparing promotional displays and materials
● Liaising with area and company management
● Providing opportunities for staff advancements
Shift Leader Job Requirements::
1+ years of experience leading and motivating a team
Drive and determination -- think PASSION
Confidence / Resourcefulness / Problem-solving skills / Organizational skills
Commitment to quality food and exceptional guest service
Teamworking skills - must be a team player and one to lead by example
Verbal communication skills
Involvement/understanding of managing inventory, labor costs, and overall control of financials
Interest in mentoring more junior staff
Enthusiasm
Desire for personal and professional growth
Showing initiative
Main Responsibilities of a Shift Leader:
● Responsible for every aspect of everyday supervision of store operations
● Responsible for resources management
● Takes care of stock, staff, and sales