Captain - River and Coastal
American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests
Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews.
American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
Safety and Security of the passengers, crew and vessel.
Safe vessel operations, adhering to company and regulatory standards.
Prudent vessel maneuvering, docking, undocking, and anchoring.
Comprehensive daily inspection of all vessel interior and exterior spaces.
Supervision and Development of Mates, Engineers, and Deckhands.
Oversight of Hotel Officers and Service Crew ensuring five-star guest service.
Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events.
Administrative log keeping, reports, and communications.
Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off.
Qualifications:
U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater.
Transportation Worker Identification Credential (TWIC)
Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience.
Excellent communication skills and team-building skills.
Pre-employment drug test and continual participation in random testing.
Perks:
Competitive salary.
Health, dental, and vision plans available.
Matching 401(k) plan available.
World-class training in our own ship simulator facility.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*
$46k-54k yearly est. 8d ago
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Security Captain (Experience Required)
Securitas Security Services USA, Inc. 4.0
Captain job in Georgia
We are seeking a reliable and experienced Security Captain to lead and supervise a team of security officers in maintaining a safe and secure environment for our organization. The Security Captain will be responsible for overseeing the daily operations of the security team, ensuring compliance with security policies, and responding to emergencies or incidents promptly and effectively. As a leader, the Security Captain will provide guidance, support, and training to security personnel, ensuring high standards of security and safety at all times. The ideal candidate will have exceptional leadership skills, a strong understanding of security operations, and the ability to make quick decisions in high-pressure situations. Key Responsibilities: Supervise Security Team: Lead and manage the security team, ensuring all team members are performing their duties in accordance with company policies and procedures. Provide direction, guidance, and support to security officers during their shifts. Ensure Security Operations: Oversee day-to-day security operations, ensuring proper coverage, and ensuring the security of property, assets, personnel, and visitors. Respond to incidents, disturbances, or security breaches swiftly and efficiently. Incident Management: Take charge during emergencies or security-related incidents, making critical decisions, coordinating with appropriate emergency services, and ensuring the safety of all personnel. Training and Development: Train and mentor new security personnel, conducting regular drills, security awareness sessions, and performance evaluations to ensure team readiness and professionalism. Report and Documentation: Maintain accurate records of incidents, shift logs, and daily activities. Write detailed incident reports and assist with the preparation of reports for management or law enforcement when necessary. Inspect Security Equipment: Ensure that all security equipment (e.g., surveillance cameras, access control systems, alarms) is functioning properly. Report any issues or needed repairs promptly to the security manager. Monitor and Evaluate: Conduct periodic security audits and patrols of the premises to identify potential vulnerabilities, ensure compliance with security protocols, and recommend improvements to enhance security measures. Liaise with Management: Maintain communication with senior management, providing regular updates on security issues, staffing, and operational performance. Assist in the development and implementation of security policies and procedures. Enforce Security Policies: Ensure that all security policies, procedures, and safety guidelines are adhered to. Enforce company rules and regulations to prevent unauthorized access or activities. Customer Service: Interact professionally with employees, visitors, and clients, providing assistance and addressing any concerns related to security while maintaining a customer-friendly demeanor. Schedule Coordination: Assist with scheduling security shifts, ensuring adequate staffing levels for all shifts and addressing any absenteeism or coverage gaps.
+ Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
+ Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
+ Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
+ Assists in the submission of payroll and personnel information to the company as designated.
+ In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
+ Prepares, files, and submits various reports as required.
+ Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
+ Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
+ As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
+ May perform the duties of a Security Officer in accord with post orders and company policy.
**Education/Experience:** High School Diploma or G.E.D. and 2 years of related experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred.
**Competencies (as demonstrated through experience, training, and/or testing** ):
+ May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
+ Knowledge of security operations with an emphasis on patrol, inspection and response services.
+ Knowledge of supervisory practices and procedures.
+ Ability to provide positive direction and motivate performance.
+ Understanding of a variety of security and safety devices and controls.
+ Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
+ Ability to track and maintain schedule assignments.
+ Ability to be an effective team member.
+ Ability to maintain professional composure when dealing with unusual circumstances.
+ Courteous telephone manner.
+ Ability to adapt to various sites and changes in post procedures.
+ Ability to write routine correspondence, including logs and reports.
+ Good organizational skills.
+ Strong customer service and results orientation.
+ Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
**WORKING CONDITIONS (Physical/Mental Demands)**
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
+ Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
+ May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
+ Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
+ Directing and disciplining staff in a positive manner.
+ May be required to work overtime without advance notice.
+ Required ability to handle multiple tasks concurrently.
+ Keyboarding, basic computer usage, and operating controls.
+ Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
+ Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
+ Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
+ Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
+ Close vision, distance vision, and ability to adjust focus.
+ Regular use of vehicle for the performance of duties.
+ On occasion may be required to perform stressful and physical activity.
+ Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
+ May be exposed to or required to handle sensitive and confidential information.
**Benefits may include:**
· Retirement plan
· Employer-provided medical and dental coverage
· Company-paid life insurance
· Voluntary life and disability insurance
· Employee assistance plan
· Securitas Saves discount program
· Paid holidays
· Paid time away from work
_Certain waiting periods may apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members._
EOE/M/F/Vet/Disabilities
\#GAsponsored
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
$39k-47k yearly est. 60d+ ago
Food Captain
Circle K Stores, Inc. 4.3
Captain job in Port Wentworth, GA
Shift Availability Flexible Availability Job Type Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$42k-51k yearly est. 1d ago
Captain - Flight Ops
General Dynamics 4.7
Captain job in Savannah, GA
Captain - Flight Ops Company: Gulfstream Aerospace Corporation Captain - Flight Ops in GAC Savannah Unique Skills: Gulfstream type rating preferred. Education and Experience Requirements
Bachelor's Degree preferred or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 5 years flight experience as a professional pilot in aviation industry required.. 1500 hours total flight time, or 1000 hours Pilot-in-Command of turbine powered aircraft. Gulfstream type rating preferred.. ATPL (Airline Transport Pilot License) Upon Hire required. Other 1st Class FAA Medical Certificate Upon Hire required.
Position Purpose:
Act as crew within Gulfstream Flight Operations
Job Description
Principle Duties and Responsibilities:
Essential Functions:
* In accordance with Gulfstream Flight Operations FOM/SOP, as crew, domestically and internationally (when qualified), operate Gulfstream aircraft in support of Airborne Customer Support (ACS), corporate transportation, customer accommodation, demonstration, Gulfstream maintenance, production test, and any other functions as assigned .
* Must possess a broad knowledge and understanding of flight operations .
* Communicate with Gulfstream personnel to facilitate effective support of Gulfstream and our Customers .
* Manage and execute any assigned ancillary responsibilities .
* Adhere to Gulfstream corporate policies, department Flight Operations Manual (FOM) policies and procedures .
* Effectively coordinate the assessment and repair of aircraft issues with Corporate Maintenance, Production/Completion, and Technical Operations as needed .
Additional Functions:
* Proactively assist Gulfstream Dispatch with planning and coordination of flight activity .
* Manage the safe and efficient conduct of all assigned flight activities .
* Strive to be a positive brand ambassador for Gulfstream and General Dynamics .
Perform other duties as assigned.This job requires one to be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 230348
Category: Flight Operations
Percentage of Travel: Up to 50%
Shift: First
Employment Type: Full-time
Posting End Date: 01/30/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
Legal Information | Site Utilities | Contacts | Sitemap
Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
Job Segment: Brand Ambassador, Aerospace, Marketing, Aviation, Customer Service, Operations
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$52k-62k yearly est. 7d ago
Captain - Flight Ops
Gulfstream Aerospace Corporation 4.9
Captain job in Savannah, GA
Captain - Flight Ops in GAC Savannah Unique Skills: Gulfstream type rating preferred. Education and Experience Requirements Bachelor's Degree preferred or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 5 years flight experience as a professional pilot in aviation industry required.. 1500 hours total flight time, or 1000 hours Pilot-in-Command of turbine powered aircraft. Gulfstream type rating preferred.. ATPL (Airline Transport Pilot License) Upon Hire required. Other 1st Class FAA Medical Certificate Upon Hire required.
Position Purpose:
Act as crew within Gulfstream Flight Operations
Job Description
Principle Duties and Responsibilities:
Essential Functions:
* In accordance with Gulfstream Flight Operations FOM/SOP, as crew, domestically and internationally (when qualified), operate Gulfstream aircraft in support of Airborne Customer Support (ACS), corporate transportation, customer accommodation, demonstration, Gulfstream maintenance, production test, and any other functions as assigned .
* Must possess a broad knowledge and understanding of flight operations .
* Communicate with Gulfstream personnel to facilitate effective support of Gulfstream and our Customers .
* Manage and execute any assigned ancillary responsibilities .
* Adhere to Gulfstream corporate policies, department Flight Operations Manual (FOM) policies and procedures .
* Effectively coordinate the assessment and repair of aircraft issues with Corporate Maintenance, Production/Completion, and Technical Operations as needed .
Additional Functions:
* Proactively assist Gulfstream Dispatch with planning and coordination of flight activity .
* Manage the safe and efficient conduct of all assigned flight activities .
* Strive to be a positive brand ambassador for Gulfstream and General Dynamics .
Perform other duties as assigned. This job requires one to be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 230348
Category: Flight Operations
Percentage of Travel: Up to 50%
Shift: First
Employment Type: Full-time
Posting End Date: 01/30/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
Legal Information | Site Utilities | Contacts | Sitemap
Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
$45k-70k yearly est. 17d ago
Event Security Captain
Atl Hawks 4.2
Captain job in Atlanta, GA
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.
The Security Supervisor (Captain) reports to the security management team and will supervise security officers at State Farm Arena. This is a part-time, non-union, hourly position.
Duties and Responsibilities:
Event Security
Uphold the Security Department's Prime Directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.
Resolve escalated security situations, providing appropriate warnings and complete ejections/arrests if warranted/necessary.
Ensure enforcement and compliance with the venue's Event Policies at all times.
Assist with directional and informational inquiries.
Serve as the escalation point for complaints/issues.
Appropriately document all major/minor incidents.
Represent State Farm Arena and the Security Department in an exemplary manner.
Apply principles of logical thinking to a wide range of intellectual and practical problems in order to successfully perform and direct varied & complex tasks.
Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure.
Staff Supervision
Deploy staff for events. Assign appropriate shifts, breaks, and necessary equipment.
Train staff in basic guest service and security skills.
Actively monitor staff interactions with State Farm Arena venue guests, clients, artists/athletes, and employees at all events to ensure a safe, secure, comfortable entertainment experience for all.
Provide leadership and guidance to staff. Serve as mentor/coach to all Security employees.
Provide timely, appropriate feedback to staff on performance, both positive and corrective.
Effectively communicate escalated employee issues to Security Management Team.
Administer appropriate performance reviews, counseling, and disciplinary documentation as needed to ensure compliance with State Farm Arena company/department policies.
Exhibit the ability to accept responsibility for the performance & conduct of the entire security team assigned to the deployment.
Exhibit leadership qualities motivate staff & lead by example.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!
$54k-79k yearly est. Auto-Apply 60d+ ago
Guest Experience Captain
Atlanta Hawks
Captain job in Atlanta, GA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.
Reporting to the Guest Experience leadership team, the Guest Experience Captain will train, coach, and evaluate Guest Experience SMILE Makers (Seating hosts, Concourse greeters, Entrance hosts, etc.) during State Farm Arena events. Captains will support their respective Coach and be responsible for the overall performance of their teams, as they collectively provide best-in-class customer experiences. This is a part-time, hourly position with predominantly evening hours.
Duties and Responsibilities:
Oversee Staff
Be a leader by embracing, teaching, and living the tenets of SMILE (Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, Empowerment), our current service philosophy.
Be actively involved in the onboarding of all new Smile Makers, assisting in the successful acclimation to our culture.
Actively teach and lead Smile-in-Motion throughout all games/events.
Train and develop Smile Makers with the essential skills in building a positive team culture.
Train Smile Makers with job-specific skills that aid in creating memorable moments for all guests.
Provide continuous feedback, coaching, and performance evaluations that create opportunities for Smile Maker development and ultimately exceptional guest experiences.
Provide coaching for disciplinary issues and ensure compliance with State Farm Arena company/department policies.
Actively monitor team member interactions with State Farm Arena guests and partner groups during games/events to ensure the highest level of satisfaction and collaboration.
Effectively escalate employee issues to Guest Experiences coaches and leaders.
Guest Experience
Play a leadership role in delivering best-in-class guest service, as measured by NBA and post- event surveys.
Submit incident reports and frequent summary reports, including team member performance, guest issues, and building repairs via mobile app tool (24/7).
Oversee resolution of ticketing issues, including but not limited to seat relocation, mobile ticket challenges, and access control hardware.
Make decisions on how to best accommodate guests with unique and special needs.
Partner with the Make-a-Moment team to develop creative ways to surprise & delight guests and Smile Makers you lead.
Serve as escalation point for guest complaints/issues and prescribe the necessary recovery.
Education and Experience:
3+ years of previous customer service experience preferred
Must be able to pass a background check
Physical Requirements:
Ability to stand 4-6 hours at a time
Walk up and downstairs with or without accommodation
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!
$38k-65k yearly est. 21d ago
Guest Experience Captain
Arena Operations LLC
Captain job in Atlanta, GA
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.
Reporting to the Guest Experience leadership team, the Guest Experience Captain will train, coach, and evaluate Guest Experience SMILE Makers (Seating hosts, Concourse greeters, Entrance hosts, etc.) during State Farm Arena events. Captains will support their respective Coach and be responsible for the overall performance of their teams, as they collectively provide best-in-class customer experiences. This is a part-time, hourly position with predominantly evening hours.
Duties and Responsibilities:
Oversee Staff
* Be a leader by embracing, teaching, and living the tenets of SMILE (Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, Empowerment), our current service philosophy.
* Be actively involved in the onboarding of all new Smile Makers, assisting in the successful acclimation to our culture.
* Actively teach and lead Smile-in-Motion throughout all games/events.
* Train and develop Smile Makers with the essential skills in building a positive team culture.
* Train Smile Makers with job-specific skills that aid in creating memorable moments for all guests.
* Provide continuous feedback, coaching, and performance evaluations that create opportunities for Smile Maker development and ultimately exceptional guest experiences.
* Provide coaching for disciplinary issues and ensure compliance with State Farm Arena company/department policies.
* Actively monitor team member interactions with State Farm Arena guests and partner groups during games/events to ensure the highest level of satisfaction and collaboration.
* Effectively escalate employee issues to Guest Experiences coaches and leaders.
Guest Experience
* Play a leadership role in delivering best-in-class guest service, as measured by NBA and post- event surveys.
* Submit incident reports and frequent summary reports, including team member performance, guest issues, and building repairs via mobile app tool (24/7).
* Oversee resolution of ticketing issues, including but not limited to seat relocation, mobile ticket challenges, and access control hardware.
* Make decisions on how to best accommodate guests with unique and special needs.
* Partner with the Make-a-Moment team to develop creative ways to surprise & delight guests and Smile Makers you lead.
* Serve as escalation point for guest complaints/issues and prescribe the necessary recovery.
Education and Experience:
* 3+ years of previous customer service experience preferred
* Must be able to pass a background check
Physical Requirements:
* Ability to stand 4-6 hours at a time
* Walk up and downstairs with or without accommodation
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!
$38k-65k yearly est. Auto-Apply 25d ago
Team Captain at 1928 /Smoothie Artist
Sweet Treat Ventures
Captain job in Thomasville, GA
🕒 Employment Type: Part-Time / Full-Time 👤 Reports To: General Manager
About Us
Sweet Treat Ventures LLC is an independent franchisee of Smoothie King Franchises, Inc., committed to helping guests live a healthy and active lifestyle. We blend purpose with passion, serving up nutritious smoothies and creating a positive environment for both guests and team members.
Job Summary
As a Team Captain, you'll be the shift leader and role model for your team. You'll guide team members, ensure smooth store operations, and deliver exceptional guest experiences. When the General Manager is away, you'll step up to lead with confidence and integrity.
Key Responsibilities
Leadership & Delegation
Manage team positioning and ensure efficient store flow.
Hold team members accountable for uniforms, phone use, and task completion.
Guest Experience
Greet guests warmly and help them choose smoothies that support their wellness goals.
Ensure product quality and consistency.
Operations & Results
Set the pace for Speed of Service.
Support operational standards and encourage goal achievement.
Ethics & Integrity
Handle cash and inventory responsibly.
Maintain confidentiality and trust with team and management.
Time Management
Arrive on time and balance work-life commitments.
Delegate and oversee completion of Daily Checklist tasks.
Self-Development
Take initiative beyond your role.
Seek feedback and growth opportunities.
Qualifications
Minimum 6 months of guest service experience in a restaurant or retail setting.
Ability to lead in a fast-paced environment.
Comfortable working with food allergens and in cold storage areas.
Physically able to lift up to 55 lbs and perform tasks requiring bending, reaching, and mobility.
Why Join Us?
Be part of a purpose-driven brand.
Grow your leadership skills.
Work in a supportive, health-focused environment.
Ready to inspire and lead? Apply today and blend your passion with purpose at Smoothie King!
$38k-64k yearly est. Auto-Apply 56d ago
Junk Team/Debris Removal Captain/Driver
Jasper 4.6
Captain job in Jasper, GA
$250 Sign on Bonus* Life Is Too Short Not to Work Somewhere Awesome Yes, you read that correctly.
Life is too short not to work somewhere awesome!
And we are that place.
Who we are:
We are a full-service Moving and Junk Removal Company. We are actively looking to grow our team as the busy season is upon us. Why our employees love working with us: Company Overview
To live our four core values of: Building Leaders, Always Branding, Listen, Fulfill, and Delight, and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Job SummaryTo be a professional moving company captain that helps people by providing hands-on labor, moving, and junk removal service. We serve residential and commercial businesses/services. Responsibilities
Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day - especially your clients.
Look, act and become a friendly college hunk - starting with the uniform (shirt tucked in, hat straight, pants at the waist), and continuing with your attitude (smiles and eye contact).
Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction.
SAFELY operate at all times.
Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc).
Make sure the truck has enough receipts, safety equipment, and marketing material.
Price jobs aggressively, meeting and surpassing benchmarks.
Be able to make logistical decisions (when to dispose of, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime).
Lead your team by relevant examples, showing them what the core values of the company are all about.
Help to train new hires about the day to day operations and core values.
Complete Daily Checklists.
Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc.
Check-in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance
Qualifications
Who we're looking to hire:
If you love customer service and helping others, you've come to the right place. No experience necessary! We provide hands-on training to all HUNKS to ensure you succeed. Must meet the following qualifications:
Must be able to lift 50 pounds with a team.
Reliable transportation to and from work.
Valid/Active Driver's License.
Eligible to work in the United States.
Drug and alcohol-free.
Must be able to pass a federal background check.
Benefits:
Giving back to the community by donating two meals to Feeding Children Everywhere for every job we complete.
Being a part of a team with great attitudes and work ethic.
Flexibility with scheduling.
Open-Door Environment; Dynamic culture
We Stand By Our Services
And much more…..
See what we do here:
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******************************************* *Bonus payable after 90 days Compensation: $16.00 - $25.00 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - Jasper is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
$16-25 hourly Auto-Apply 60d+ ago
Bellstand Captain
Marriott Hotels Resorts 4.6
Captain job in Atlanta, GA
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$38k-53k yearly est. Auto-Apply 22d ago
Small Boat Captain
Cardinal Point Captains
Captain job in Savannah, GA
Full-time Description
Worksite: NOAA Gray's Reef National Marine Sanctuary
Status: Full Time
Classification: Non-Exempt
Cardinal Point Captains, Inc. (CPC) is seeking an experienced and well-qualified boat captain to provide vessel support to the National Oceanic and Atmospheric Administration (NOAA) Gray's Reef National Marine Sanctuary (GRNMS), homeported at the University of Georgia's Skidaway Institute of Oceanography (SkIO) at Skidaway Island, Savannah, GA. GRNMS operates and maintains a newly built 52' aluminum catamaran research vessel,
R5202
, and a 36' rigid hull inflatable boat, R3601. The vessels support the sanctuary and partner organization scientific research and long-term monitoring activities, resource protection activities (e.g., mapping, habitat characterization, marine debris, invasive species, response), and education and outreach activities as well as assisting with local emergency response situations. The vessels support activities including Scuba diving, glider and ROV deployment, and deploying and retrieving instruments from the sanctuary and along the South Atlantic Bight, from inshore to offshore waters generally not exceeding 100 miles or 200 meters in depth. Missions may require extended transit and temporary mooring from Cape Hatteras, NC, to Cape Canaveral, FL.
CPC is looking for a boat captain with experience with missions in the field of marine sciences. Our ideal candidate will not only be a capable boat handler but also experienced in the maintenance of small boats.
Tasks
The services and tasks require flexible schedules. This means weekday and potential weekend work, long days not normally to exceed 12 hours beginning early morning with irregular meal periods, and planned multi-day missions (returning to homeport, other ports or protected waters) with infrequent overnight operations
Piloting, maintenance, and upkeep of vessels and marine facilities on an as needed basis while serving as crew.
Assisting the Superintendent and VOC in maintaining a marine operations budget and financial ledger of expenditures and obligations for all vessels and marine facilities.
Helping develop and refine sanctuary marine standing operating and maintenance procedures for all vessels.
Assisting the VOC with logistical details including arranging for fueling, pier space, and delivery of repair parts, galley stores, and supplies in harbors as required per the particular requirements of each vessel and port facilities.
Ensuring that all vessels are properly docked or moored, and are left ready for immediate operation in the event of an emergency, and in preparation for the next mission.
Helping maintain vessels in a clean and orderly manner including freshwater wash downs after every mission.
Conducting unscheduled/unplanned maintenance and minor repairs on vessel systems and equipment, document all work completed in the online vessel maintenance log (DOCKSIDE), and update the preventative maintenance database after completion of maintenance activities.
Helping coordinate, prepare for and participate in inspections of vessels, including an review risk assessment for each vessel.
Assisting in the inspections as they require and maintain safety equipment in accordance with USCG and NOAA policies.
As operator-in-charge, documenting all vessel-related activities in the boat's log including safety drills.
Ensuring the safety of all persons on board, including conducting or assisting with a pre- mission safety briefing for all embarked personnel prior to every cruise, and ensure that all safety procedures as required by the NOAA Small Boat Policy and other regulations, are understood and adhered to while underway.
As required by the NOAA Small Boat Policy and other regulations, conducting periodic fire, man overboard and abandon ship drills on shore, or when underway.
Ensuring the efficient contribution of the vessel and its crew to the accomplishment of the vessel's mission.
In preparation for, and during storm events, assisting the VOC and other sanctuary staff with the securing and monitoring of the vessels and marine facilities.
Helping maintain the GRNMS warehouse and vessel equipment locker(s) in a clean and orderly manner, including repair and replacement of supplies and equipment.
Attending required NOAA training and other identified on-the-job training on an as needed basis.
Assisting sanctuary staff with small boat support of mission activities including scientific research and monitoring, resource protection, and education and outreach activities including Scuba diving, oceanographic monitoring; biological sampling, mapping, and surveys; and summarizing data.
Assisting with the development of sanctuary management documents (e.g. standard operating procedures, guidance for partner organizations) and education and outreach materials related to sanctuary marine operations.
Requirements
Possess an active USCG license (100 tons or above). No candidates will be considered for this position without a 100-ton license.
Valid driver's license.
Current Frist Aid, CPR and AED certifications.
At least 2 years of experience working on NOAA vessels, or similar research or law enforcement vessels embarked with scientific personnel.
Ability to work collegially with scientists, natural resources managers, and educators.
Experience operating overhead load handling equipment such as winches, cranes, A-Frames, and small cranes.
Experience operating small boats to support scuba dive operations, including operations at anchor and live boating.
Experience with deployment and recovery of scientific equipment and divers.
Experience performing maintenance and troubleshooting tasks on marine systems.
Maintain a current, valid state-issued driver's license.
Physically able to lift and carry 75 pounds to assist with mission mobilization and maintenance.
Knowledge/ experience with waterways in the Savannah and GRNMS area is preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO Statement
CPC is an EEO employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Salary Description $35-$39/hour DOE
$35-39 hourly 51d ago
Catering Captain - Agnes Scott College
Aramark 4.3
Captain job in Decatur, GA
The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.
**Job Responsibilities**
+ Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
+ Booking of events, selecting and costing menu items, and pricing as needed.
+ Assists with hiring, discipline, and performance reviews.
+ Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
+ Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
+ Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
+ Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
+ Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ Minimum of two years operational experience in a hotel/banquet setting required.?
+ Prior experience with booking of events preferred.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
$33k-51k yearly est. 10d ago
Hospitality Captain
Chick-Fil-A 4.4
Captain job in Alpharetta, GA
Hospitality Captain - Chick-fil-A Windward Parkway
At Chick-fil-A Windward Parkway, we are always looking for top talent to join our team! Our Hospitality Captains play a key leadership role in creating an exceptional guest experience by upholding the highest standards of restaurant cleanliness, dining room presentation, and warm, personal guest communication.
This role is ideal for someone who enjoys leading by example, has a keen eye for detail, and thrives in guest-facing environments. Previous experience in customer service, hospitality, or a leadership position is a plus, but not required.
Our Benefits Include:
A fun and encouraging work environment where you can positively influence others
Flexible scheduling (and always closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Hospitality Captain Responsibilities:
Ensure the dining room, beverage station, restrooms, and overall guest areas are clean, stocked, and beautifully presented at all times
Greet every guest with a warm smile and make genuine connections
Create a welcoming environment through enthusiastic service and attention to detail
Lead by example to maintain hospitality and cleanliness standards throughout the shift
Proactively identify guest needs and offer timely assistance
Support Front of House Team Members through clear communication and teamwork
Honor and encourage others to follow the vision and values of the restaurant
Qualifications and Requirements:
Strong attention to detail and high standards for cleanliness and presentation
Friendly, cheerful, and approachable demeanor
Enjoys serving and interacting with people
Excellent communication skills
Ability to multitask and manage priorities calmly under pressure
Dependable, team-oriented, and adaptable
Able to stand and walk for extended periods
Work schedule
8 hour shift
Supplemental pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
$36k-44k yearly est. 60d+ ago
Late Night Service Champion (New Taco Bell)
Tacala-Taco Bell 4.1
Captain job in Dalton, GA
Job Description
Ask about evening/late night premium pay!
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
You enjoy serving others with a “Here to Serve” attitude. You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Key responsibilities include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods. You'll also prepare and store food ingredients and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Key Behaviors
Being friendly and helpful to customers and co-workers
Meeting customer needs and taking steps to solve food or service issues
Working well with other team members and accepting coaching from the leadership team
Having a clean and tidy appearance and good work habits
Communicating with customers, fellow team members, and leaders in a positive manner
$26k-33k yearly est. 24d ago
FBC Captain
Yonah Capital
Captain job in Hiawassee, GA
Qualifications
Preferred Education and Experience
High School Education or Equivalent is Required.
Post-Secondary/Undergraduate Education is highly preferred.
Valid U.S. Coast Guard Captain's License (OUPV or higher).
CPR and First Aid certifications (or willingness to obtain).
Minimum of 5 years of experience in boating operations and instruction.
$38k-67k yearly est. 19d ago
Captain
Daveandbusters
Captain job in Alpharetta, GA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-11 hourly Auto-Apply 60d+ ago
Baskin Captain
Dunkin 4.3
Captain job in Sharpsburg, GA
Baskin Captain will consistently deliver solid saless and service results. he captain's highest priorities will be theering a superior customer experience and exceptional product standards. The successful candidate will ensure that the equipment is well-maintained, inventory is accurate, team members are on task, and the the dipping cabinet and sundae bar are clean, organized, and well-stocked. Th captain will partner with the manager and other leaders to keep the work environment safe and compliant with relevant laws and regulations and Baskin standards.
Responsibilities and Duties
--Complete performance checks of other employees
--Oversee completion of Baskin's daily tasks
--Train new hires and coach experienced staff members
--Provide a timely and accurate count every week of all Baskin product
--Properly log waste of expired cakes, ice cream, and corresponding paper product
--Send a detailed log of ice cream backstock every week
--Order ice cream according to pars and budget
--Set customer service and suggestive selling for all employees
--Maintain the dipping cabinet
--Maintain small appliances
DUNKIN'/BASKIN?
Sure, it's the coffee and the tasty baked goods. But more thats the people behind ththo make Dunkin' whatlly is, creating a culture and place that isn't the typical fast-food joint.Donutss the fast-paced, fun-paced world of Dunkin'.
$38k-50k yearly est. 60d+ ago
GIV Pilot - Captain
Talon Air 4.5
Captain job in Atlanta, GA
Talon Air is currently seeking a highly experienced GIV Captain to join a Part 91 account. This role offers the opportunity to work with a well-supported team in a safety-focused, customer-service-driven environment. Enjoy a flexible schedule, performance bonuses, and a competitive compensation package.
Required Qualifications:
ATP Certificate
GIV Type Rating
3,500+ Total Time
2,000+ PIC Time
3,000+ Multi-Engine Land (MEL)
1,500+ MEL PIC Time
FAA First Class Medical
Valid Passport
Ability to obtain and maintain CANPASS authorization for unrestricted travel to/from Canada as a commercial pilot
ICAO Annex I - 2.1.10 compliant for international commercial air transport operations requiring more than one pilot
Schedule: 10/8 flexible rotation
Bonuses: Performance-based incentives available
If you're a skilled and motivated aviator looking to take the next step in your career, we encourage you to apply.
Background & Drug Screen required to be hired for a role.
$52k-60k yearly est. 1d ago
Guest Experience Captain
Atl Hawks 4.2
Captain job in Atlanta, GA
Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.
Reporting to the Guest Experience leadership team, the Guest Experience Captain will train, coach, and evaluate Guest Experience SMILE Makers (Seating hosts, Concourse greeters, Entrance hosts, etc.) during State Farm Arena events. Captains will support their respective Coach and be responsible for the overall performance of their teams, as they collectively provide best-in-class customer experiences. This is a part-time, hourly position with predominantly evening hours.
Duties and Responsibilities:
Oversee Staff
Be a leader by embracing, teaching, and living the tenets of SMILE (Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, Empowerment), our current service philosophy.
Be actively involved in the onboarding of all new Smile Makers, assisting in the successful acclimation to our culture.
Actively teach and lead Smile-in-Motion throughout all games/events.
Train and develop Smile Makers with the essential skills in building a positive team culture.
Train Smile Makers with job-specific skills that aid in creating memorable moments for all guests.
Provide continuous feedback, coaching, and performance evaluations that create opportunities for Smile Maker development and ultimately exceptional guest experiences.
Provide coaching for disciplinary issues and ensure compliance with State Farm Arena company/department policies.
Actively monitor team member interactions with State Farm Arena guests and partner groups during games/events to ensure the highest level of satisfaction and collaboration.
Effectively escalate employee issues to Guest Experiences coaches and leaders.
Guest Experience
Play a leadership role in delivering best-in-class guest service, as measured by NBA and post- event surveys.
Submit incident reports and frequent summary reports, including team member performance, guest issues, and building repairs via mobile app tool (24/7).
Oversee resolution of ticketing issues, including but not limited to seat relocation, mobile ticket challenges, and access control hardware.
Make decisions on how to best accommodate guests with unique and special needs.
Partner with the Make-a-Moment team to develop creative ways to surprise & delight guests and Smile Makers you lead.
Serve as escalation point for guest complaints/issues and prescribe the necessary recovery.
Education and Experience:
3+ years of previous customer service experience preferred
Must be able to pass a background check
Physical Requirements:
Ability to stand 4-6 hours at a time
Walk up and downstairs with or without accommodation
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!