Captain jobs in Hamilton, NJ - 20 jobs

Summary/Objective The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the Cafe, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store's financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company's competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain - Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy. • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions. • Sets tone in store - brings energy in everything you do. • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape. • Understands locals' community. Awareness of trends and competition in the area. • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven. • Team understand and follow direction; seen as mentor and coach to teammates. • Store team members stability and efficiency. • Locals feel welcomed & special when entering & while at the store. • Achievement of stores sales revenue & achieving the success factors for coffee shops. • Locals walk into store to place an order and paying at POS within 2 minutes. • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain - Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 17.50 plus tips

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00

Solairus Aviation is currently searching for a Full-Time Citation Sovereign+ Captain to join an operation at the KBLM airport. The ideal candidate will need to be a standout colleague while seeking excellence in every aspect of his/her performance. Join a hardworking team who strives to safely and expertly meet the travel needs of our clients while adhering to Solairus' unique culture of safety, service, and integrity. Essential Responsibilities/Duties Responsible for safe operation of the Citation Sovereign+ aircraft. Responsible for conducting flights in a safe and prudent manner in accordance with, but not limited to the following items: Reviewing the maintenance status of the aircraft. The conduct of a proper pre-flight inspection in accordance with the approved Aircraft Flight Manual. A complete check of weather and facilities along the route to be flown and airports to be used, including alternate airports. Ensure the flight is conducted in accordance with the policies and procedures of Solairus Aviation and applicable Federal Aviation Regulations. Ensure the safety of all passengers, aircraft and crew. Accurate completion of all trip paperwork in accordance with current procedures. Qualifications Total time = 3000 hours PIC = 1500 hours MEL = 1500 hours MEL PIC = 500 hours Time in Turbo Jet = 500 hours Instrument = 250 hours Specific Qualifications/Certifications Type rated on Citation Sovereign+ or comparable aircraft First class medical required. Must be able to work on an on-call basis Must be able to complete ICAO International procedures training annually Primary residence within a 2 hour drive from KBLM or willing to relocate. Additional Information Solairus collects salary range information based on market conditions from multiple industry sources. Solairus crewmembers are paid $50,000 to $500,000 based on geographic area, experience, equipment type/aircraft, job duties, training, and the assigned account.

Life Is Too Short Not to Work Somewhere Awesome Yes, you read that correctly. Life is too short not to work somewhere awesome! And we are that place. Who we are: We are a full-service Moving Company. We are actively looking to grow our team as the busy season is upon us. Why our employees love working with us: Company Overview To live our four core values of: Building Leaders, Always Branding, Listen, Fulfill, and Delight, and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Job SummaryTo be a professional moving company captain that helps people by providing hands-on labor and moving service. We serve residential and commercial businesses/services. Responsibilities Go out of your way to be friendly (smile, eye contact, small-talk) to everyone whom you come in contact with throughout the day - especially your clients. Look, act and become a friendly college hunk - starting with the uniform (shirt tucked in, hat straight, pants at the waist), and continuing with your attitude (smiles and eye contact). Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. SAFELY operate at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure the truck has enough receipts, safety equipment, and marketing material. Price jobs aggressively, meeting and surpassing benchmarks. Be able to make logistical decisions (when to dispose of, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime). Lead your team by relevant examples, showing them what the core values of the company are all about. Help to train new hires about the day to day operations and core values. Complete Daily Checklists. Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc. Check-in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance Qualifications Who we're looking to hire: If you love customer service and helping others, you've come to the right place. No experience necessary! We provide hands-on training to all HUNKS to ensure you succeed. Must meet the following qualifications: Must be able to lift 50 pounds with a team. Reliable transportation to and from work. Valid/Active Driver's License. Eligible to work in the United States. Drug and alcohol-free. Must be able to pass a federal background check. Benefits: Giving back to the community by donating two meals to Feeding Children Everywhere for every job we complete. Being a part of a team with great attitudes and work ethic. Flexibility with scheduling. Open-Door Environment; Dynamic culture We Stand By Our Services And much more….. See what we do here: ******************************************* ******************************************* Compensation: $15.00 - $30.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - Trenton is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer. **PC-24 Pilot in Command (PIC)-Commutable** On behalf of our client, we are seeking a highly skilled PC-24 Pilot in Command (PIC) who is responsible for the safe, efficient, and compliant operation of company aircraft in accordance with FAR Part 135 and Company procedures. The PIC ensures the safety of passengers, crew, aircraft, and cargo, and exercises final authority over all flight operations. **Key Responsibilities:** + Operate the PC-24 safely and efficiently under Part 135 operations + Maintain operational control and ensure flights are conducted safely and in compliance with company procedures and regulatory requirements + Ensure aircraft airworthiness, proper flight planning, weather review, fuel planning, and weight and balance compliance + Conduct or oversee pre-flight inspections and complete required passenger briefings + Operate the aircraft within all limitations and company standards + Complete post-flight duties, including flight records, discrepancy reporting, and Fl3xx updates + Actively participate in the Safety Management System (SMS) and report safety or security concerns as required + Maintain currency and proficiency in assigned aircraft **Qualifications** + PIC: 3,000 hours total time + 1,000 hours PIC, including 500 hours PIC in multi-engine jet aircraft and 200+ in type + Must meet all FAR Part 135 and company qualification requirements Additional duties and responsibilities may be assigned as operational needs require. **Schedule** + 8 days on 6 days off **Benefits** + Competitive salary based on experience + Health, dental, and vision insurance + 401K with company match **Compensation Data** The likely salary range for this position is $150,000 - $165,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly other requirements. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Maman - Assistant Captain/Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: * Help lead a team of counter, server/runner & baristas {approx. 15 people} * 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team * Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs * Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags * Answer company emails in a timely manner * Ensure food and labor costs stay consistent and follow company guidelines * Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond * Successfully communicate specials of the season, encourage guests to try our best selling items etc. * Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests - do you know their order? Dial up the coffee without even asking! * Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability * Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces * Investigate and resolve any guest concerns What we're looking for: * You have minimum 1 years leadership experience * Familiarity using Toast, Harri & working with 3rd party delivery apps * You take complete ownership of your team, cafe and everything needed to provide the best experience to customers * You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated * You ensure food and safety at all times, and have a food handler's certificate * Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed * Hospitality is your passion, you make a point of keeping up with the latest industry trends * Quality, esthetics & top notch customer experience is a non-negotiable for you * You make people feel good-your team and guests alike. You lead by example * You learn quickly and are able to adapt to maman's unique culture * Smart, no ego, upbeat, friendly, & efficiency oriented * If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: * Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand * Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values * PTO & healthcare benefits * Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work * Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Historical Information regarding McAllister Towing of Philadelphia: Active in the Port of Philadelphia since the 1940s, McAllister has become a driving force in the Philadelphia harbor, New Jersey and along the Delaware River. McAllister's fleet of tugs is ideal for all ship docking, general harbor, and barge assist work. McAllister also provides barge towing services that include both the upper and lower Chesapeake Bay. General Manager: Captain Benton has been with McAllister Towing of Philadelphia since 2000. He is personally active in all aspects of his business and believes in “Leading from the Front.” He also ensures that all his personnel maintain the highest standards in professionalism, safety, and customer service. Currently, McAllister Towing of Philadelphia is looking for a Captain. Description of duties and responsibilities are outlined below: Captain: Reports to: The Captain reports to the General Manager or his/her designated representative. Supervises: The Captain is required to supervise all crewmembers of the vessel to which he/she is assigned. Description of Duties: Master of a tug or towing vessel. Vessel Security Officer (VSO) in charge of implementing and maintaining the AWO Alternative Security Program. Responsible to safely and efficiently operate and manage (performance of crew, vessel, and tow). Serve as Officer in Charge of the Navigation Watch. Assess and maintain vessel seaworthiness. Ensure the availability and serviceability of required lifesaving equipment. Verify the serviceability of all installed fire detection and firefighting systems and equipment. Require accommodations to be maintained in safe, clean condition at all times. Provide clear direction to subordinates. Prepare periodic performance evaluations for subordinates. Maintain vessel and crew readiness for emergency responses. Conduct and report the results of periodic vessel audits and inspections. Operate and maintain the assigned vessel in accordance with the quality, safety, security and environmental protection policies and procedures in the Vessel Operations Manual. Organize and conduct required training, drills and exercises. Complete, submit and maintain required records, logs and reports. Ensure adequate vessel manning and watches. Project a positive company image and maintain professional, amicable relationships with customers, pilots, terminal personnel and the public at all times. Other duties as may be assigned by the General Manager or his/her designated representative. Minimum Requirements: Valid U.S. Coast Guard Merchant Mariner's Credential Valid 200 Ton License as Master/Master of Towing (1600-Ton Master/Master of Towing preferred) STCW Certification Valid Radar Endorsement First Aid/CPR Fire Fighting Training Valid TWIC card Z Drive Tugboat Experience Must pass pre-employment drug test Must pass pre-employment physical Physical Requirements: The unpredictable, ever-changing and inherently dangerous nature of tug and towing operations require the Captain to be physically qualified to ensure his/her own safety, as well as that of the vessel and crew. Specific physical requirements include: Adequate vision (i.e., absent any color blindness or impairment that cannot be corrected with prescription lenses). Adequate hearing. Capable of walking and standing on wet surfaces for extended periods of time. Able to handle heavy lines and operate heavy machinery. Ability to climb a 12-foot ladder without assistance. Ability to hoist oneself up and over a 12-inch wide, 6-foot-high barrier. Sufficient strength to: Lift 100 lbs. from deck to waist level. Lift 50 lbs. from deck to shoulder level. Lift 35 lbs. from deck to overhead; and Pull (drag) 120 lbs. at least 20 feet. FLSA Status: Exempt *This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. Equal Employment Opportunity Employer: We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Lead With Excellence - Join The Palace at Somerset Park as a Banquet Captain! At The Palace at Somerset Park, we are proud to be one of New Jersey's premier, award-winning wedding and event venues. Spanning 30 acres of stunning grounds, our venue has been recognized by top industry leaders such as The Knot, WeddingWire, Manhattan Bride, and New Jersey Bride Magazine. We consistently earn accolades for our commitment to exceptional service and unforgettable events-and now, we're looking for experienced Banquet Captains to help lead our team in delivering that excellence. Why Join The Palace Team? Work in a high-profile, luxury venue with a reputation for excellence Be part of a close-knit, supportive team of industry professionals Opportunity for career growth in the hospitality and events industry Make a visible impact by leading major events from start to finish Benefits: Full-Time Positions: Complimentary meals during shifts Medical, dental, and vision insurance Life insurance Paid time off 401(k) plan Part-Time Positions: Complimentary meals during shifts Paid sick time 401(k) eligibility Who Should Apply: We welcome candidates from diverse backgrounds who: Are natural leaders with a passion for hospitality Have banquet or fine dining experience and a desire to take the next step Thrive in fast-paced environments and love managing teams Are looking for a meaningful and rewarding role in the events industry At The Palace at Somerset Park, we don't just host events-we create lasting memories. Come lead with us. Apply today and bring your leadership to life at one of New Jersey's most iconic event destinations. Job Title: Banquet Captain Company: The Palace at Somerset Park Reports To: Banquet Manager / Maître D Pay Range: $18 to $20 an hour based on experience Job Description: The Banquet Captain is responsible for overseeing all aspects of banquet event execution, including setup, service, and breakdown. This individual ensures that each event runs smoothly and upholds the highest service standards. The Banquet Captain leads by example, supports team members, and handles guest needs with professionalism, efficiency, and a personalized touch. This role is essential to creating memorable experiences and delivering seamless service during both weekday and weekend events. Responsibilities: Oversee and supervise the full execution of banquet events. Coordinate and participate in the setup and breakdown of function rooms, ensuring all standards are met. Bus and set tables as needed and assist with buffet setup and teardown. Monitor and guide banquet servers and support staff, assigning stations and tasks appropriately. Conduct pre-function meetings to review event details, expectations, and assignments. Maintain full knowledge of event requirements from the Banquet Event Order (BEO). Ensure all areas are clean, organized, and set properly before guest arrival. Inspect uniforms and grooming of all staff before service begins. Communicate effectively with the Banquet Manager, culinary team, and fellow supervisors regarding service flow and any adjustments. Monitor and restock buffet, coffee break, and reception areas as needed. Provide guests with timely, courteous, and customized service at all times. Handle guest concerns or complaints using established resolution procedures and report any unresolved issues. Maintain accurate paperwork, including shift reports and staff performance notes. Report tardiness, absenteeism, or disciplinary issues to management. Encourage a positive, team-oriented environment that enhances productivity and morale. Uphold cleanliness, safety standards, and compliance with company policies. Maintain thorough knowledge of local area services for guest assistance. Attend all staff meetings and contribute suggestions for service improvement. Perform additional duties as assigned by management. Skills: Strong leadership and team coordination abilities Excellent verbal communication and interpersonal skills Highly organized with attention to detail Ability to multitask and remain calm in high-pressure environments Customer-service driven with a polished, professional demeanor Effective time management and problem-solving skills Knowledge of banquet service standards and etiquette Keys to Success: Focus on the Customer - Ensure every guest has a superior experience. Build Strong Relationships - Foster teamwork and positive interactions. Take Responsibility - Be accountable and proactive in all duties. Attend to Details - Deliver service that's polished and precise. Foster Teamwork - Support, mentor, and guide team members. Improve Continuously - Look for ways to improve service and efficiency. Share Information - Keep clear communication flowing with staff and leadership. Think Critically - Act decisively and adapt quickly in dynamic environments. Physical Demands: Regularly required to stand and walk for extended periods Frequent use of hands for handling tools, utensils, or controls Must be able to speak and hear clearly in a fast-paced environment Occasionally required to sit, reach, climb, balance, stoop, kneel, crouch, or crawl May be required to taste or smell food and beverages for quality assurance

What you will be doing Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up. Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's. Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions. Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

What you will be doing Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up. Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's. Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions. Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

Job Description Who Are We Looking For? An exceptional Senior Captain to join our Aviation Department, fostering a safety-first culture while delivering unparalleled service efficiency. This role is central to our mission of ensuring the highest standards of safety and customer service, taking command of flights and making pivotal decisions for the operation of the aircraft. Your Role: Establish and maintain absolute respect and trust as the Pilot in Command, demonstrating deep technical expertise in aircraft operations and maintenance interface. Analyze weather conditions at all relevant points to make critical flight-related decisions, including initiating, delaying, or canceling flights, and adjusting routes as necessary. Deliver exemplary customer service in line with our company's standards and government regulations. Ensure the aircraft is impeccably maintained, clean, and ready for flight, fully stocked for passenger safety and comfort. Adhere to schedules and operational guidelines as per company standards and government regulations. Craft detailed flight and contingency plans, manage weight and balance calculations, and ensure thorough preflight inspections. Follow all Standard Operating Procedures (SOPs) with diligence, including the consistent use of checklists. Lead and manage the flight and cabin crew, fostering team cohesion, sharing knowledge, mentoring, and evaluating for potential advancement. Exhibit the highest levels of integrity, professionalism, and honesty. Contribute to special projects and undertake additional duties as needed. What You Need to Succeed: Bachelor's degree. G550 Type Rating essential; G650 Type Rating highly preferred. Valid FAA Class I medical certificate. A preferred background of 5000 total flying hours, including 2000 in turbine aircraft, 1500 as Pilot in Command, and 500 in large cabin corporate aircraft. Experience in 14 CFR Part 91 or 135 operations, with comprehensive understanding of 14 CFR Part 91, ICAO Standards, and other international regulations. Profound knowledge of aircraft operations, customer service excellence, CFRs, ICAO Standards, international regulations, company SOPs, and meteorological information. Preferred experience with large cabin Gulfstreams. Excellent technical, interpersonal, and leadership skills. Proven track record of a strong relationship with the FAA. Eager for professional growth within a dynamic team. Special Requirements: Flexibility to work nights, weekends, holidays, and on a varied schedule in a 24/7 operational environment. Salary Range: $164,000 - $280,000 USD

Job DescriptionDescription: Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality. Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases. We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you'll be excited and privileged to meet, greet, and serve. There's no better customer base anywhere in Philadelphia. If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team. Overview The Banquet Captain is responsible for managing banquet events at the Club. The successful candidate will have excellent leadership, communication skills and superior customer service to ensure all food and beverage operations run smoothly for guests. Managing the employees and activities throughout the club, ensuring the highest quality service. Responsibilities Maintain all banquet standards and steps of service, ensuring appropriate skills are met to satisfy the needs of the operation Maintain and execute all assigned events while working alongside the bar and culinary teams Hands-on execution of the daily operations of the banquet department including assisting with staff assignments, pre-shift meetings, and supervising staff Review all details of BEO's and check all room sets prior to each event for accuracy including china, glassware, silverware, linen, and floor plan Interact with members and their guests, providing responsive service and developing an awareness of members likes and preferences Maintain communication with all departments to ensure guest service needs are met Attend and participate in regularly scheduled departmental team meetings Coordinate with housekeeping and facilities to ensure all areas are set and guest-ready Coordinate with the banquet manager and event contact for seamless event execution Provide guests at catered events exceptional service throughout all phases of their experience at the Club while holding full menu knowledge and preparation methods Maintain all equipment, tools, supplies, and appearance of the event spaces while ensuring all equipment is in working order Work closely with the catering sales and banquet culinary operations teams to participate in successful banquet events throughout the club Maintain confidentiality of all members and Club information Follow grooming and uniform standards established for this role Work as a team, effectively communicating with management and co-workers Ensure that all member, guest and employee areas are maintained in a safe and secure environment Performs all other duties as directed by immediate supervisors Qualifications Minimum of 2-3 years banquet experience at a luxury hotel, high-end restaurant, or private club with similar operational responsibilities Minimum of 3 year experience in supervising staff, including assignment of duties, evaluating service, and conducting disciplinary action as required Ability to read and interpret documents, ordering guides, inventory sheets, and scheduling Excellent communication skills, both verbal and written Ability to prioritize and organize work assignments and multi-task Possess good computer skills, being proficient in Excel, Word, and having knowledge of operating POS systems Must have a positive attitude, be self-motivated, polite, and energetic Punctuality and regular and reliable attendance. Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (Safe Harbor 401k, Traditional & Roth Options) Life & AD&D Insurance Paid Time Off (Vacation, Sick & Holidays) Paid Short Term Disability Family Leave (Paid Maternity & Paternity) Professional Training & Development Complimentary Meals & Snacks in our Employee Cafeteria Wellness Programs & Resources * Fitler Club uses e-verify for employment eligibility verification. Requirements:

Captains are responsible for the execution and oversight of events, ensuring that highest level of guest and client satisfaction is met. Captains report to the Service Manager and General Manager.

The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store's financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company's competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain - Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: * First point of contact for locals and displays Aussie optimism and energy. * Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions. * Sets tone in store - brings energy in everything you do. * Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape. * Understands locals' community. Awareness of trends and competition in the area. * Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: * Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven. * Team understand and follow direction; seen as mentor and coach to teammates. * Store team members stability and efficiency. * Locals feel welcomed & special when entering & while at the store. * Achievement of stores sales revenue & achieving the success factors for coffee shops. * Locals walk into store to place an order and paying at POS within 2 minutes. * Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain - Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 10.25/hr plus tips

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00

Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer. **LR-60 Pilot in Command (PIC)-Commutable** On behalf of our client, we are seeking a highly skilled LR-60 Pilot in Command (PIC) who is responsible for the safe, efficient, and compliant operation of company aircraft in accordance with FAR Part 135 and Company procedures. The PIC ensures the safety of passengers, crew, aircraft, and cargo, and exercises final authority over all flight operations. **Key Responsibilities:** + Operate the LR-60 safely and efficiently under Part 135 operations + Maintain operational control and ensure flights are conducted safely and in compliance with company procedures and regulatory requirements + Ensure aircraft airworthiness, proper flight planning, weather review, fuel planning, and weight and balance compliance + Conduct or oversee pre-flight inspections and complete required passenger briefings + Operate the aircraft within all limitations and company standards + Complete post-flight duties, including flight records, discrepancy reporting, and Fl3xx updates + Actively participate in the Safety Management System (SMS) and report safety or security concerns as required + Maintain currency and proficiency in assigned aircraft **Qualifications** + PIC: 3,000 hours total time + 1,000 hours PIC, including 500 hours PIC in multi-engine jet aircraft and 200+ in type + Must meet all FAR Part 135 and company qualification requirements Additional duties and responsibilities may be assigned as operational needs require. **Schedule** + 8 days on 6 days off **Benefits** + Competitive salary based on experience + Health, dental, and vision insurance + 401K with company match **Compensation Data** The likely salary range for this position is 120,000 - $140,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly other requirements. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store's financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company's competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain - Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy. • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions. • Sets tone in store - brings energy in everything you do. • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape. • Understands locals' community. Awareness of trends and competition in the area. • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven. • Team understand and follow direction; seen as mentor and coach to teammates. • Store team members stability and efficiency. • Locals feel welcomed & special when entering & while at the store. • Achievement of stores sales revenue & achieving the success factors for coffee shops. • Locals walk into store to place an order and paying at POS within 2 minutes. • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain - Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 10.25/hr plus tips

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As the At Your Service Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , problem-solving, and building brand loyalty. You will drive results through promotional and Omni selling initiatives, such as By Online Pickup in Store and Curbside services. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . What You Will Do As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange Enhance the in-store customer experience by promoting our Macy's mobile app Meet with People Leaders throughout the day to plan and monitor total store activities Lead colleagues in the execution and completion of assigned tasks Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing the alarm system and settling the registers Lead and participate in the upkeep of the At Your Service area, processing customer orders, and maintaining back of house areas to our standards for By Online Pickup in Store and Curbside services. Keep current on updates to services, promotions and policies Educate colleagues on point of sale technology, radio frequency equipment, and applications used to assist in fulfillment of customer orders. Perform all applicable sales and/or support duties in addition to above Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 30lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00

Job DescriptionDescription: The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store's financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company's competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain - Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy. • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions. • Sets tone in store - brings energy in everything you do. • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape. • Understands locals' community. Awareness of trends and competition in the area. • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven. • Team understand and follow direction; seen as mentor and coach to teammates. • Store team members stability and efficiency. • Locals feel welcomed & special when entering & while at the store. • Achievement of stores sales revenue & achieving the success factors for coffee shops. • Locals walk into store to place an order and paying at POS within 2 minutes. • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain - Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: