Captain waiter vs head supervisor

Differences between captain waiter and head supervisor duties and responsibilities

Captain waiter example responsibilities.

• Manage department service standards, POS system, schedules and labor / beverage costs.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.8.
• Maintain records of liquors, beers, wine, and sundries to ensure bar stock is maintained.
• Direct bartending operations, overseeing seamless beverage service, scheduling inventory management and customer service.
• Maximize individual sales per table and improve bottom line through suggestive upselling on additional items.
• Provide leadership and implementation of management/owner goals as a current member of both trainee orientation and safety committees.

Head supervisor example responsibilities.

• Manage and implement merchandising strategy for POS marketing and display inventory.
• Perform various administrative tasks including; payroll, annual evaluations, and disciplinary actions.
• Study and acquire a certify CPR license
• Practice first aid, CPR and water safety.
• Train and develop new sales associates on POS sytems and key sales tactics.
• Complete payroll operations for student supervisors and student workers.
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