Jet Boat Captain- Adventures on the Gorge- Seasonal
Aramark Corp 4.3
Captain job in West Virginia
The Boat Driver operates and maneuvers vessels and is responsible for overseeing the safety of vessels, crew, and guests. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
Operates and navigates boats according to state regulations and Aramark procedures
Guide guests and staff on boating safety procedures
Maintain knowledge of company vessels and may instruct customers on boat operation
Clean, maintain, and perform minor maintenance on vessels
Facilitate a clean and safe environment, reporting any maintenance issues or unsafe conditions to management
Adhere to safety policies and procedures
Greet customers and assist with inquires or concerns while anticipating the customers' needs
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Proven experience and knowledge of boating operation and safety
Must possess license required by state law
Demonstrates interpersonal and communication skills, both written and verbal
Must be able to work independently with limited supervision
Work involves exposure to unusual elements and working outdoors in extreme temperatures
Must be available to work a flexible schedule including evenings and weekends
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Charleston
$29k-38k yearly est. 3d ago
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Airline Pilot - First Officer
Piedmont Airlines 4.6
Captain job in Charleston, WV
**First Officer - Piedmont Airlines** **About Us** Piedmont Airlines, a wholly owned subsidiary of American Airlines Group, operates a fleet of Embraer 145 regional jets and is proud to connect communities across the East Coast and beyond. Our crew bases in Philadelphia, PA; Charlotte, NC; and Harrisburg, PA provide pilots with stability, career growth, and industry-leading benefits.
Looking ahead, Piedmont will welcome the Embraer 175 to our fleet in 2028, offering pilots expanded opportunities to fly one of the most modern and comfortable regional aircraft in the skies.
**Why Choose Piedmont?**
* **Competitive Pay**
* First Officer hourly pay starting at $99.00
* 75-hour minimum guarantee
* Captain pay begins once you log 750 Piedmont flight hours and successfully bid to upgrade
* Longevity match: Bring your service time from another 121 carrier
* **Training& Support**
* Hotel accommodations are provided during training at the American Airlines Training Center in Charlotte, NC
* 100% pay protection for canceled trips and deadhead assignments
* **Career Growth**
* Captain upgrade eligibility after 2,500 total time hours and 1,000 Part 121 hours.
* Earn Captain pay at 750 Piedmont hours with a successful upgrade bid
* Flow-through program to American Airlines after 5 years of service, or continue earning top-of-scale pay if you remain at Piedmont
* Future opportunities to transition to the Embraer 175 fleet in 2028
**Compensation**
**First Officer Pay Scale: Hourly Pay**
1 | $99.00
2 | $104.50
3 | $114.00
4+ | $117.75
* 4-hour minimum day guarantee
* 11 minimum days off per month
* Long Call Reserve available
**Captain Pay Upgrade: Once you log 750 flight hours at Piedmont and successfully bid for an upgrade, you will be compensated at the Captain's hourly rate.**
**Insurance& Retirement Benefits**
* **Medical Insurance** : Zero-dollar deductible plan; company covers 67% of employee premium (includes prescription and vision)
* **Dental Insurance** : Preventive care at no cost
* **Life& Disability**: 100% company-paid life insurance and AD&D coverage
* **Retirement** : 401(k) with company contribution of 4% after one year of service
**Travel Privileges**
* Unlimited travel on American Airlines for you, your spouse/partner, children, stepchildren, and parents
* Guest travel options available
* Zonal Employee Discount (ZED) agreements with other carriers for expanded global travel
**Additional Perks**
* Commuter hotel rooms (6 per quarter for hub domiciles; 4 per month for non-hub domiciles)
* Bid crew base assignments by seniority and availability
* 100% trip cancellation and deadhead pay
**Minimum Qualifications**
* Airline Transport Pilot (ATP) or Restricted ATP (R-ATP) certificate with multi-engine rating
* 500 hours total time, including:
* 50 hours multi-engine
* 250 hours as Pilot in Command (PIC) _or_ R-ATP minimums met
* Current FAA First-Class Medical Certificate
* FCC Radiotelephone Operator's Permit
* Valid U.S. passport (or passport with U.S. work authorization)
* High school diploma or GED
**Preferred Qualifications**
* Type rating in a Part 25 aircraft
* Current employment as a Part 121 pilot
**Take Your Career Further**
Joining Piedmont means more than flying airplanes-it's building a long-term career with American Airlines Group. Whether your goal is to fly to America or continue with Piedmont's growing operation-including flying the Embraer 175 in 2028-you'll find stability, competitive pay, and unmatched travel privileges.
### Place of Work
On-site
### Requisition ID
238754
### Compensation
First Officer hourly pay starting at $99.00 75 hour minimum gurantee Captain pay begins once you log 750 Piedmont flight hours and successfully bid to upgrade Longevity match: Bring your service time from another 121 carrier
### Job Type
Full Time
### Job Benefits
Medical Insurance: Zero-dollar deductible plan; company covers 67% of employee premium (includes prescription and vision)
Dental Insurance: Preventive care at no cost
Life & Disability: 100% company-paid life insurance and AD&D coverage
Retirement: 401(k) with company contribution of 4% after one year of service
### Application Link
*************************************************************************************
$99-104.5 hourly 60d+ ago
Banquet Captain
Atrium Hospitality 4.0
Captain job in Charleston, WV
Hotel : Charleston Embassy Suites 300 Court Street Charleston, WV 25301 Part time Compensation Range : 16.00 _Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._
**What's in it for you?**
The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Invest in Your Future** - 401(k) plan with company match.
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
**Job Description**
**What You Will Do:**
+ Lead the setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china only, please.
+ Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
+ Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
+ Handle audio-visual setup and troubleshooting-yes, you'll be part tech support too.
+ Assist with scheduling, training, and inventory to keep the operation running like clockwork.
**What We Are Looking For:**
+ Customer service experience-because happy guests are the heart of hospitality.
+ At least 6 months of banquet food service experience-we need someone who's seen a plated dinner or two.
+ Leadership potential or experience-you're not afraid to guide a team and step in where needed.
+ Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
+ Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.
**Why Atrium?**
Hear it from Julie "Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values-they truly shape the culture and opportunities here."
___________________________________________
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: ************************************************
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**
$29k-37k yearly est. 48d ago
Jet Aviation Staffing-PC-24 PIC-Commutable
Jet Aviation 4.7
Captain job in Charleston, WV
Flexible Work Arrangement: Onsite Job Category: Flight Services Career Level: Technicians / Crew Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer.
**PC-24 Pilot in Command (PIC)-Commutable**
On behalf of our client, we are seeking a highly skilled PC-24 Pilot in Command (PIC) who is responsible for the safe, efficient, and compliant operation of company aircraft in accordance with FAR Part 135 and Company procedures. The PIC ensures the safety of passengers, crew, aircraft, and cargo, and exercises final authority over all flight operations.
**Key Responsibilities:**
+ Operate the PC-24 safely and efficiently under Part 135 operations
+ Maintain operational control and ensure flights are conducted safely and in compliance with company procedures and regulatory requirements
+ Ensure aircraft airworthiness, proper flight planning, weather review, fuel planning, and weight and balance compliance
+ Conduct or oversee pre-flight inspections and complete required passenger briefings
+ Operate the aircraft within all limitations and company standards
+ Complete post-flight duties, including flight records, discrepancy reporting, and Fl3xx updates
+ Actively participate in the Safety Management System (SMS) and report safety or security concerns as required
+ Maintain currency and proficiency in assigned aircraft
**Qualifications**
+ PIC: 3,000 hours total time
+ 1,000 hours PIC, including 500 hours PIC in multi-engine jet aircraft and 200+ in type
+ Must meet all FAR Part 135 and company qualification requirements
Additional duties and responsibilities may be assigned as operational needs require.
**Schedule**
+ 8 days on 6 days off
**Benefits**
+ Competitive salary based on experience
+ Health, dental, and vision insurance
+ 401K with company match
**Compensation Data**
The likely salary range for this position is $150,000 - $165,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly other requirements.
Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
$150k-165k yearly 28d ago
Banquet Captain
Atrium Hospitality 4.0
Captain job in Charleston, WV
Hotel :
Charleston Embassy Suites300 Court StreetCharleston, WV 25301Part time Compensation Range : 16.00
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
Job Description
What You Will Do:
Lead the setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china only, please.
Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
Handle audio-visual setup and troubleshooting-yes, you'll be part tech support too.
Assist with scheduling, training, and inventory to keep the operation running like clockwork.
What We Are Looking For:
Customer service experience-because happy guests are the heart of hospitality.
At least 6 months of banquet food service experience-we need someone who's seen a plated dinner or two.
Leadership potential or experience-you're not afraid to guide a team and step in where needed.
Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.
Why Atrium?
Hear it from Julie "Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values-they truly shape the culture and opportunities here."
___________________________________________
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: ************************************************
$29k-37k yearly est. 19d ago
Jet Boat Captain- Adventures on the Gorge- Seasonal
Aramark 4.3
Captain job in West Virginia
The Boat Driver operates and maneuvers vessels and is responsible for overseeing the safety of vessels, crew, and guests. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
**Job Responsibilities**
- Operates and navigates boats according to state regulations and Aramark procedures
- Guide guests and staff on boating safety procedures
- Maintain knowledge of company vessels and may instruct customers on boat operation
- Clean, maintain, and perform minor maintenance on vessels
- Facilitate a clean and safe environment, reporting any maintenance issues or unsafe conditions to management
- Adhere to safety policies and procedures
- Greet customers and assist with inquires or concerns while anticipating the customers' needs
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
- Proven experience and knowledge of boating operation and safety
- Must possess license required by state law
- Demonstrates interpersonal and communication skills, both written and verbal
- Must be able to work independently with limited supervision
- Work involves exposure to unusual elements and working outdoors in extreme temperatures
- Must be available to work a flexible schedule including evenings and weekends
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook , Instagram and Twitter .
**Nearest Major Market:** Charleston
$29k-38k yearly est. 7d ago
Banquet Captain
Atrium Hospitality LP 4.0
Captain job in Charleston, WV
Hotel :
Charleston Embassy Suites300 Court StreetCharleston, WV 25301Part time Compensation Range : 16.00
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What's in it for you?
The Atrium SPIRIT is a belief in the power of
Service
, Perseverance, Inclusion, Respect, Innovation
, and
Teamwork
to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
Job Description
What You Will Do:
Lead the setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china only, please.
Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
Handle audio-visual setup and troubleshooting-yes, you'll be part tech support too.
Assist with scheduling, training, and inventory to keep the operation running like clockwork.
What We Are Looking For:
Customer service experience-because happy guests are the heart of hospitality.
At least 6 months of banquet food service experience-we need someone who's seen a plated dinner or two.
Leadership potential or experience-you're not afraid to guide a team and step in where needed.
Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.
Why Atrium?
Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values-they truly shape the culture and opportunities here.”
___________________________________________
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: ************************************************
$29k-37k yearly est. Auto-Apply 49d ago
Food Captain - Starting $15 per hour
Circle K 4.3
Captain job in Morgantown, WV
Store 4704001: 528 Point Marion Rd, Morgantown, West Virginia 26505Shift AvailabilityFlexible Availability
Job Type
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$40k-51k yearly est. Auto-Apply 2d ago
Guest Experience Captain
Grube DBA Buffalo Wild Wings
Captain job in Morgantown, WV
If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings!
Come join a team that is all about sports, great food, family, friends and then experience.
Guest Experience Captain: As a Guest Experience Captain your main focus is to create an authentic and unique experience for each Guest that will build loyalty and help continue to deliver the ultimate social experience for sports fans. You will do this by enhancing the game day experience through; supporting sports fans, providing Guest with the latest technology, showcasing food and beverages, and creating connections both inside the restaurant and in the community.
Our Captains are:
The host of the party!
Excited about meeting new people and getting to know our guests
Motivated self-starters
Team players
Full of positive energy!
Advancement opportunities
Flexible schedules
JOB PURPOSE: Facilitates and guides the Guest through their unique experience at Buffalo Wild Wings. Creates a personal connection with Guests and servers as a brand ambassador for the brand. GEC introduces and communicates the Food, Beverage, and Game On elements to create a customized and Ultimate Social Experience for Sports Fans; sole focus is on the Guest Experience and Every Day is Game Day atmosphere.
JOB FUNCTIONS / REPONSIBILITIES
The GEC position is a part-time position, averaging 29 hours or less a week. If after a 12 month look back period you average 30 or more hours per week you will be eligible to participate in company medical benefits. Company expectations of hours for a full-time position is a 36 to 40 hour work week.
Engages with Guest throughout their BWW experience. Determines the Guest's needs, interest, and why they chose BWW, then interacts appropriately to deliver customized Guest experience.
Showcase technology, food and beverage menu (including mass sampling and sauce/seasonings sampling), events, programs/promotions, and determine Guest interest in sports.
Captain engages and makes a personal connection/interaction between Guests and BWW team including transitioning the Guest to or from the Server or Bartender. Captain constantly communicates with the FOH Team Members to ensure a seamless experience for the Guest.
Follows-up with Guests throughout their experience to ensure experience expectations are met
Facilitates and communicates sports for the day and upcoming events
Manages audio visual equipment experience and atmosphere
Evaluates opportunities to introduce Guests to current programs such as BWWs loyalty program, EWRF, Blazin' Challenge, and other available programs
Showcases and executes the three Guest Engagement Plays to the Guests: the Food and Beverage Experience, the AV and Technology Experience and Community Connectedness
Facilitates Eat Wings Raise Funds, Home Team Advantage, business to business, community events, and other community relationship building activities as assigned by Restaurant Leadership
Completes assigned Guest Experience strategies/programs and plans as set forth by Franchised Restaurant Leadership
Executes Captain Engagement Zone expectations
Communicate local Guest Experience activities to Franchised Restaurant Leadership
Submits weekly marketing objectives (Local Restaurant Marketing)and recap results to Franchised Restaurant Leadership
Current and future event planning and management as assigned by Franchised Restaurant Leadership
Communicate and coordinate goals and activities with other FOH positions, to ensure awareness of position goals
Maintains a favorable working relationship with all other Team Members in an effort to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness
Other duties as assigned by management
If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings!
Come join a team that is all about sports, great food, family, friends and then experience.
Guest Experience Captain: As a Guest Experience Captain your main focus is to create an authentic and unique experience for each Guest that will build loyalty and help continue to deliver the ultimate social experience for sports fans. You will do this by enhancing the game day experience through; supporting sports fans, providing Guest with the latest technology, showcasing food and beverages, and creating connections both inside the restaurant and in the community.
Our Captains are:
The host of the party!
Excited about meeting new people and getting to know our guests
Motivated self-starters
Team players
Full of positive energy!
Advancement opportunities
Flexible schedules
JOB PURPOSE: Facilitates and guides the Guest through their unique experience at Buffalo Wild Wings. Creates a personal connection with Guests and servers as a brand ambassador for the brand. GEC introduces and communicates the Food, Beverage, and Game On elements to create a customized and Ultimate Social Experience for Sports Fans; sole focus is on the Guest Experience and Every Day is Game Day atmosphere.
JOB FUNCTIONS / REPONSIBILITIES
The GEC position is a part-time position, averaging 29 hours or less a week. If after a 12 month look back period you average 30 or more hours per week you will be eligible to participate in company medical benefits. Company expectations of hours for a full-time position is a 36 to 40 hour work week.
Engages with Guest throughout their BWW experience. Determines the Guest's needs, interest, and why they chose BWW, then interacts appropriately to deliver customized Guest experience.
Showcase technology, food and beverage menu (including mass sampling and sauce/seasonings sampling), events, programs/promotions, and determine Guest interest in sports.
Captain engages and makes a personal connection/interaction between Guests and BWW team including transitioning the Guest to or from the Server or Bartender. Captain constantly communicates with the FOH Team Members to ensure a seamless experience for the Guest.
Follows-up with Guests throughout their experience to ensure experience expectations are met
Facilitates and communicates sports for the day and upcoming events
Manages audio visual equipment experience and atmosphere
Evaluates opportunities to introduce Guests to current programs such as BWWs loyalty program, EWRF, Blazin' Challenge, and other available programs
Showcases and executes the three Guest Engagement Plays to the Guests: the Food and Beverage Experience, the AV and Technology Experience and Community Connectedness
Facilitates Eat Wings Raise Funds, Home Team Advantage, business to business, community events, and other community relationship building activities as assigned by Restaurant Leadership
Completes assigned Guest Experience strategies/programs and plans as set forth by Franchised Restaurant Leadership
Executes Captain Engagement Zone expectations
Communicate local Guest Experience activities to Franchised Restaurant Leadership
Submits weekly marketing objectives (Local Restaurant Marketing)and recap results to Franchised Restaurant Leadership
Current and future event planning and management as assigned by Franchised Restaurant Leadership
Communicate and coordinate goals and activities with other FOH positions, to ensure awareness of position goals
Maintains a favorable working relationship with all other Team Members in an effort to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness
Other duties as assigned by management