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CapTel salaries
CapTel salary estimate
$15.62hourly
Understanding CapTel Salaries
The average salary at CapTel for 2025 is approximately $32,496, with hourly wages starting around $15.62. The company offers competitive pay that varies by role and location. For instance, the highest paying job roles include management positions, which generally command higher salaries than entry-level roles. Salary differences can be significant, depending on geographic location and departmental structure.
Salary by Location
In specific regions, CapTel employees may experience different salary averages. For example, positions in urban areas typically pay more due to the higher cost of living. This information is essential for prospective employees when evaluating job offers.
Departmental Breakdown
Salaries also vary across departments. Administrative roles at CapTel tend to offer competitive compensation, while technical positions may command even higher salaries due to specialized skills required. Understanding these factors helps candidates gauge the potential for salary growth within the company.
Highest paying jobs at CapTel
The highest paying jobs at CapTel are trainer lead, service specialist, supervisor, and training assistant. Trainer lead jobs at CapTel earn an average yearly salary of $62,322, CapTel service specialist jobs average $44,147, and CapTel supervisor jobs average $43,920.
The lowest paying CapTel roles include cashier and call center representative. CapTel cashier average salary is $26,641 per year. So while the average CapTel salary is $32,496 there is a big variation in pay depending on the role.
Highest paying jobs at CapTel
| Rank | Job title | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Trainer Lead | $62,322 | $29.96 |
| 2 | Service Specialist | $44,147 | $21.22 |
| 3 | Supervisor | $43,920 | $21.12 |
| 4 | Training Assistant | $41,774 | $20.08 |
| 5 | Relay Operator | $36,607 | $17.60 |
| 6 | Customer Service Representative | $32,587 | $15.67 |
| 7 | Captioning Assistant | $31,801 | $15.29 |
| 8 | Call Center Representative | $30,722 | $14.77 |
| 9 | Cashier | $26,642 | $12.81 |
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How much does CapTel pay by location?
Highest paying CapTel locations
| Rank | Location | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $39,623 | $19.05 |
| 2 | Methuen Town, MA | $31,751 | $15.26 |
| 3 | Madison, WI | $31,004 | $14.91 |
| 4 | Arlington, TX | $28,497 | $13.70 |
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CapTel salaries by department
Salaries at CapTel vary depending on the department you work in. CapTel salaries in the education department are the highest with an average salary of $44,966. Employees in the plant/manufacturing department at CapTel receive relatively high salaries as well, with an average salary of $38,206 per year. Departments that don't pay as well at CapTel include the administrative and the retail organizational functions, with employees earning average salaries of $31,795 and $34,770, respectively.
Average CapTel salary by department
| Rank | Department | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Education | $44,966 | $21.62 |
| 2 | Plant/Manufacturing | $38,206 | $18.37 |
| 3 | Customer Service | $35,234 | $16.94 |
| 4 | Retail | $34,771 | $16.72 |
| 5 | Administrative | $31,795 | $15.29 |
How much does CapTel pay by department?
Best paying CapTel administrative salaries
| Rank | Position | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Captioning Assistant | $31,801 | $15.29 |
Best paying CapTel customer service salaries
| Rank | Position | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Service Specialist | $44,147 | $21.22 |
| 2 | Customer Service Representative | $32,587 | $15.67 |
| 3 | Call Center Representative | $30,722 | $14.77 |
| 4 | Call Agent | $28,031 | $13.48 |
Best paying CapTel retail salaries
| Rank | Position | Average CapTel salary | Hourly rate |
|---|---|---|---|
| 1 | Team Leader | $56,736 | $27.28 |
| 2 | Assistant Supervisor | $38,780 | $18.64 |
| 3 | Call Center Supervisor | $35,075 | $16.86 |
| 4 | Cashier | $26,642 | $12.81 |
CapTel competitors’ average salaries
Average salaries at CapTel competitors, like IT Central Station, National Capital Teleservices, L.L.C., and CSS, vary. IT Central Station employees earn the highest salaries, with an average yearly salary of $84,487. The average salary at National Capital Teleservices, L.L.C. Is $60,289 per year, and the average salary at CSS is $48,766 per year.
Highest paying CapTel competitors
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | IT Central Station | 3.2 | $84,487 |
| 2 | National Capital Teleservices, L.L.C. | 3.5 | $60,289 |
| 3 | CSS | 4.9 | $48,766 |
| 4 | Sorenson | 4.4 | $41,353 |
| 5 | CapTel Service Specialists | 3.4 | $33,119 |
| 6 | CaptionCall | 4.2 | $32,419 |
| 7 | Hamilton CapTel | 4.3 | $32,351 |
What employees say about salary at CapTel
Ability to work from home and part time. Most supervisors are nice and helpful. I worked on location for over two years and it was almost always a decent and positive environment.
A select few supervisors are extra critical and argumentative about grading your captions. They just gave some raises to try to keep up with the market. Good start, but not enough. HR can be REALLY snotty. If you cannot sit still in a chair for hours except for scheduled breaks, this is not the job for you.
Working from home with only part time hours.
Possibility to work from home
They do not care about you as a person as long as they have a body there to do the work is all they care about. Hard to get any holiday off.
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Frequently asked questions about CapTel salaries
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Zippia gives an in-depth look into the details of CapTel, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CapTel. The employee data is based on information from people who have self-reported their past or current employments at CapTel. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CapTel. The data presented on this page does not represent the view of CapTel and its employees or that of Zippia.
CapTel may also be known as or be related to CAPTEL INC, CapTel, Captel Inc, Captel, Inc. and Ultratec, Inc.