What does a captioning assistant do?
Captioning assistant responsibilities
Here are examples of responsibilities from real captioning assistant resumes:
- Generate, revise and proofread legal documents for all managing partners and associates.
- Manage a team of CAs, perform monthly timings, go over attendance and performance statistics with CAs
- Manage fireworks inventory through QuickBooks and process customer wholesale orders.
- Acquire better hand eye coordination, and faster wpm.
- Maintain HIPAA, FCC and company privacy requirements by following all processes, procedures, and provisions provide.
- Provide telephone captions to the deaf and hard of hearing communities, abide by FCC regulations and confidentiality of clients
- Prepare meetings, presentations, and site visits, including preparing PowerPoint presentations and hosting organizations and officials.
- Assist with retrieval and duplication of documentation during FDA inspections.
- Compile and summarize responses to subpoenas.
Captioning assistant skills and personality traits
We calculated that 25% of Captioning Assistants are proficient in Voice Recognition Software, Quality Standards, and Error Rate. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Captioning Assistants that have these skills listed on their resume here:
- Voice Recognition Software, 25%
Provide quick and accurate captions for telephone conversations of Captioned Telephone clients using voice recognition software all while respecting client confidentiality.
- Quality Standards, 14%
Provided monitoring coverage to ensure quality standards were met.
- Error Rate, 13%
Maintain good keyboarding skills and able to type at a minimum rate of 35 WPM with a low error rate.
- WPM, 11%
Used clear voice, good spelling skills and the ability to accurately type 35 wpm.
- Phone Conversations, 11%
Record verbatim proceedings of telephone conversations of the hearing impaired via captioning systems while maintaining confidentiality of both documentation and systems.
- Technical Issues, 8%
Make corrections and address technical issues as needed.
Most captioning assistants use their skills in "voice recognition software," "quality standards," and "error rate" to do their jobs. You can find more detail on essential captioning assistant responsibilities here:
Interpersonal skills. One of the key soft skills for a captioning assistant to have is interpersonal skills. You can see how this relates to what captioning assistants do because "secretaries and administrative assistants interact with clients, customers, or staff." Additionally, a captioning assistant resume shows how captioning assistants use interpersonal skills: "enhanced interpersonal skills through individual contact with patients, administration, and doctors. "
Organizational skills. Many captioning assistant duties rely on organizational skills. "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently.," so a captioning assistant will need this skill often in their role. This resume example is just one of many ways captioning assistant responsibilities rely on organizational skills: "received and screened visitors and phone calls from higher organizational levels, other agencies or important public or commercial interests. "
Writing skills. Another skill that relates to the job responsibilities of captioning assistants is writing skills. This skill is critical to many everyday captioning assistant duties, as "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." This example from a resume shows how this skill is used: "assisted deaf and hard of hearing have daily personal telephone conversations repeating and writing. "
The three companies that hire the most captioning assistants are:
- San Jose State University7 captioning assistants jobs
- VITAC
2 captioning assistants jobs
- University of Florida2 captioning assistants jobs
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Compare different captioning assistants
Captioning assistant vs. Assistant technology coordinator
A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.
These skill sets are where the common ground ends though. The responsibilities of a captioning assistant are more likely to require skills like "voice recognition software," "quality standards," "error rate," and "wpm." On the other hand, a job as an assistant technology coordinator requires skills like "cpr," "crisis intervention," "event planning," and "front desk." As you can see, what employees do in each career varies considerably.
Assistant technology coordinators earn the highest salaries when working in the government industry, with an average yearly salary of $40,524. On the other hand, captioning assistants are paid more in the non profits industry with an average salary of $34,016.On average, assistant technology coordinators reach higher levels of education than captioning assistants. Assistant technology coordinators are 6.1% more likely to earn a Master's Degree and 0.8% more likely to graduate with a Doctoral Degree.Captioning assistant vs. Customer service administrative assistant
The duties of an assistant operator depend on one's industry of employment or the kind of machine that they are operating. Typically, their tasks may revolve around coordinating with operators and other staff, handling and managing documents, understanding blueprints, and adhering to the directives of operators and supervisors. Furthermore, as an assistant operator, it is essential to perform support tasks, such as preparing tools and conducting regular maintenance checks to ensure the efficiency of machines and maintain a safe work environment.
Each career also uses different skills, according to real captioning assistant resumes. While captioning assistant responsibilities can utilize skills like "voice recognition software," "quality standards," "error rate," and "wpm," customer service administrative assistants use skills like "data entry," "purchase orders," "payroll," and "scheduling appointments."
Customer service administrative assistants may earn a higher salary than captioning assistants, but customer service administrative assistants earn the most pay in the finance industry with an average salary of $36,241. On the other hand, captioning assistants receive higher pay in the non profits industry, where they earn an average salary of $34,016.customer service administrative assistants earn similar levels of education than captioning assistants in general. They're 0.1% more likely to graduate with a Master's Degree and 0.8% less likely to earn a Doctoral Degree.Captioning assistant vs. Assistant operator
An editorial assistant is primarily responsible for performing support-related tasks for an editor or editing staff. Most of the duties will be clerical such as writing content for print and media, answering calls and correspondence, responding to inquiries, running errands, and following directives from the editor. There are also instances when an editorial assistant must perform fact-checking or proofreading tasks, arrange appointments and travel documents, process paperwork, greet visitors, and even attend meetings and other work-related events.
The required skills of the two careers differ considerably. For example, captioning assistants are more likely to have skills like "voice recognition software," "error rate," "wpm," and "phone conversations." But a assistant operator is more likely to have skills like "customer service," "ladders," "safety procedures," and "cash control."
Assistant operators earn the highest salary when working in the energy industry, where they receive an average salary of $43,976. Comparatively, captioning assistants have the highest earning potential in the non profits industry, with an average salary of $34,016.When it comes to education, assistant operators tend to earn similar degree levels compared to captioning assistants. In fact, they're 1.2% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Captioning assistant vs. Editorial assistant
Updated January 8, 2025
