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Car hop skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical car hop skills. We ranked the top skills for car hops based on the percentage of resumes they appeared on. For example, 40.4% of car hop resumes contained quality customer service as a skill. Continue reading to find out what skills a car hop needs to be successful in the workplace.

15 car hop skills for your resume and career

1. Quality Customer Service

Here's how car hops use quality customer service:
  • Provided quality customer service in food and beverage hospitality.
  • Take customers orders on the headset, provide quality customer service.

2. Food Orders

Here's how car hops use food orders:
  • Take and put in customers food orders.- Taking food safety precautions.- Cashiered.-Janitorial Duties
  • Deliver food orders to customers Customer service and Customer assistance Cleaning duties

3. Drive-Thru

Here's how car hops use drive-thru:
  • Ensured prompt and accurate delivery to drive-thru and drive-in customers.
  • Serve food and drink to customers*Operate drive-thru window*Cleaning*Ensured customer satisfaction

4. Mathematics

Here's how car hops use mathematics:
  • Provided excellent customer service Problem solving Quick food delivery Mathematics for giving change
  • Acquired mathematics and customer service skills in a fast paced restaurant environment

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how car hops use customer service:
  • Provide excellent customer service as serving customers by taking orders accurately and delivering products timely with a positive attitude.
  • Provided customer service, maintain and restocked inventory, operate computerized cash register system

6. Operational Standards

Here's how car hops use operational standards:
  • Ensured that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
  • Ensured that all menu items met operational standards.

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7. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how car hops use drink orders:
  • Enter patrons' food/drink orders into computer, answer questions over menu items and current promotions, and suggest additional items.
  • Delivered food and drink orders to cars and calculated the change back at the car without a cash register.

8. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how car hops use beverage orders:
  • Receive food and beverage orders at window, car and by phone
  • Handled money and input food and beverage orders into computer.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how car hops use pos:
  • Learned POS and Menu, took orders, ran food and beverages out to customers, handled Expo.
  • Mastered POS (point of sales) system for order taking and purchasing transactions.

10. Customer Complaints

Here's how car hops use customer complaints:
  • Resolved customer complaints and addressing questions
  • Attend to customer complaints, quick mathematical skills and the ability to work in a fast paced environment.

11. Customers Food

Here's how car hops use customers food:
  • Serve customers food, take orders, clean and fix drinks and also collect money
  • Manage money and take out customers food to their cars.

12. Switch Board

Here's how car hops use switch board:
  • Take orders over a p.o.s/Switch Board, make drinks and food.
  • Take orders on a switch board.

13. Accepts Payment

Here's how car hops use accepts payment:
  • Total and presents check to customers and accepts payment for service.
  • Serve food and refreshments to costumers in cars Totals and presents check to costumer and accepts payment for service.

14. Guests Requests

Here's how car hops use guests requests:
  • Responded to guests requests in a respectful manner and promptly reported complaints to a member of the drive-in management team.
  • Respond to guests requests in a respectful manner.

15. Order Slips

Here's how car hops use order slips:
  • Write patrons' food orders on order slips, memorize orders, or write orders onto tags for kitchen staff.
  • Write the guest food orders on order slips and enter them into computers for transmittal to kitchen staff.
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List of car hop skills to add to your resume

Car hop skills

The most important skills for a car hop resume and required skills for a car hop to have include:

  • Quality Customer Service
  • Food Orders
  • Drive-Thru
  • Mathematics
  • Customer Service
  • Operational Standards
  • Drink Orders
  • Beverage Orders
  • POS
  • Customer Complaints
  • Customers Food
  • Switch Board
  • Accepts Payment
  • Guests Requests
  • Order Slips
  • Credit Card Transactions
  • Cash Registers
  • Cold Drinks
  • Car Doors

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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