6025 - Columbus GA - 6463 Veterans Parkway, Columbus, Georgia, 31909 CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and Responsibilities:
* Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
* Assist Customer Advisors/Service Consultants with customers when needed.
* Answer basic service department questions, schedule service appointments, route customers' calls.
* Provide written messages to the responsible party in a timely manner.
* Complete reminder calls for customers scheduled for an appointment
* Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
* Contact customers with Repair Requests to schedule appointments
* File repair orders and all supporting documentation daily.
* Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines.
* Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
* Accountable to Associate 1 Competency Model
* Demonstrate exceptional interpersonal, communication, and customer service skills.
* Demonstrate exceptional telephone etiquette and active listening skills.
* Execute Retail Service Standardized Work
* Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
* Maintain or exceed the CarMax guidelines for customer satisfaction.
* Read, interpret and transcribe data in order to maintain proper records.
* Intermediate computer skills including spreadsheet knowledge.
Customer Operator Job Description
* Successfully work with associates in other departments within the store.
* Perform multiple duties in a high-energy, fast-paced working environment.
* Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
* Stay current in CarMax provided training in all areas of the Service process.
* Possess intermediate computer skills
Working Conditions:
* Primarily indoor environment; may include working at times in noisy conditions.
* May require sitting or standing for extended periods of time.
* Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
* Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
* Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$27k-32k yearly est. Auto-Apply 25d ago
Looking for a job?
Let Zippia find it for you.
Inventory Associate
Carmax, Inc. 4.3
Carmax, Inc. job in Columbus, OH
6025 - Columbus GA - 6463 Veterans Parkway, Columbus, Georgia, 31909 CarMax, the way your career should be! Under general supervision, responsible for interior cleaning/vacuuming, exterior cleaning, paint touch up, wet sanding buffing and Final Quality Inspections of CarMax used, new, and customer vehicles.
On as needed basis, responsible for zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), cleanliness of facility, and providing customer service.
Principal Duties and Responsibilities:
* Merchandising - Ensure daily maintenance and security of the display areas and work-in-progress zones
* Prep vehicles for delivery to customers and for transfer
* Secure and receive vehicles that are shipped to CarMax
* Complete the daily scanning of the vehicle inventory
* Complete Final Quality Inspections
* Perform paint touch up, wet sanding and buffing
* Execute standardized work as defined
* Provide Auction Support
* Responsible for work place cleanliness and organization in accordance with CarMax 5S standards
* Coordinate work performed by vendors
* Drive vehicles on and off lot
* Complete wash & vacuums for customer and loaner vehicles
* Perform basic vehicle detailing according to CarMax standards for used, new, and customer vehicles
* Provide outstanding customer service to both internal and external customers
* Complete duties as assigned by Managers
Job Specifications:
Position requires the following pre-requisites and ability:
* New Associate Orientation Training - Operations
* Accountable to Associate 1 Competency Model
* Complete Kronos Training for Hourly Associates
* Complete Reconditioning Associate I Workstation Certifications (satellite applicable activities)
* Read, interpret and transcribe data in order to maintain accurate records
* Perform multiple duties in a high-energy, fast-paced environment
* Lift objects that weigh as much as 50lbs
* Speak and listen effectively in dealing with customers/associates, both in person and over the phone
* Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
* Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
* Requires walking or standing for extended periods of time.
* Wears CarMax clothing (acquired through company) at all times working in the store.
* Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
* Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$24k-28k yearly est. Auto-Apply 50d ago
Parts Counter Sales
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Tim Lally Chevrolet is a family-owned single-point store that celebrated 100 years in business in 2023. We know our employees are what makes the difference and are our greatest asset. We believe in treating employees with respect and appreciation for their contributions and provide ongoing training. We reward outstanding efforts and results through bonus and commission programs. Join us and see what makes many of our employees call us home for their entire career.
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Assist walk-in customers in selecting required parts.
Pull purchased parts from stock.
Answer phone calls - providing price quotes and other information.
Place orders for parts not in stock.
Assist outside sales representatives with their orders.
Set up orders for daily shipment, delivery or pick-up.
Verify "will call" and "back-order" files weekly and return to vendors, or stock those items not required.
Solicit assigned accounts by phone.
Bring your ‘A game' along with a positive attitude to work with you every single day.
Qualifications
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Clean driving record and valid driver's license
Willingness to stand six to eight hours during a shift.
Ability to move throughout the parts shelves all day, reaching and bending to obtain parts from inventory.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-31k yearly est. Auto-Apply 60d+ ago
Lot Attendant/Porter
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 90 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Maintain inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.
Place buyer guides and stock tags in vehicles.
Keep lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Make key tags for and handle inventory of vehicles.
Retrieve and deliver vehicles from property locations.
Perform other duties as assigned.
Qualifications
Able to work flexible schedules and some weekends
Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
High school diploma or equivalent
Professional attitude and the ability to deliver best-in-class customer service
Reliable transportation to and from work every single day
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$22k-25k yearly est. Auto-Apply 60d+ ago
Operations Manager
Carmax, Inc. 4.3
Carmax, Inc. job in Cincinnati, OH
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture.
Principle Duties and Responsibilities:
* Management of team and processes associated with vehicle production and servicing
* Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
* Displays financial responsibility through P&L management
* Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
* Interviews, hires, trains, and promotes associates to support Service Operations and company growth
* Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team
* Champions and implements both company and store initiatives for consistent execution and procedures
* Resolves customer and associate issues
* Facilitates and participates in meetings and conference calls
* Associate Development
Qualifications:
Work requires ability to:
* Read, interpret and transcribe data in order to maintain accurate records
* Complete CarMax provided training in all areas of the Inventory, Cosmetic, and Production processes
* Multi-task in a high energy, fast-paced work environment
* Speak, listen, and write effectively in dealing with customers and associates across departments
* Make independent judgments regarding critical business decisions • Identify business opportunities and suggest improvements
Education and/or Experience:
* 3+ Years of experience as a Manager, retail management preferred
* Bachelor's Degree a plus
* Intermediate computer skills
Competencies:
* This position is assigned to the CarMax Senior Manager Competencies (see CarMax Way for list of competencies)
Working Conditions:
* May require walking or standing for an extended period of time
* Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
* Rotating schedule with shifts that will include nights, weekends, holidays and 12-hour days
* Occasional travel for meetings, training, and special assignments
* Flexibility to work at multiple locations or relocate
* Wears CarMax clothing (acquired through the company) at all times while working in the store
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$38k-61k yearly est. Auto-Apply 50d ago
Installer/Upfitter
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.
Available Positions:
Installers/Upfitter
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Installer/Upfitter Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Work includes installing various components for public safety vehicles such as gun safes, lock boxes, etc.
Work also includes electrical work installing things such as light bars, sirens, lights, etc.
Complete vehicle inspection for accurate install and operation
Providing excellent customer service keeping in mind that our customer's perspective comes first.
Qualifications
Previous experience at an automotive dealership
Strong understanding of the service drive
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$30k-39k yearly est. Auto-Apply 60d+ ago
Automotive Service Technician - All Levels
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.
Available Positions:
Quick Lube Technician Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Master Service Technician
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Quick Lube Technician Responsibilities
Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer's perspective comes first.
Service Technician Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
Previous experience at an automotive dealership
Strong understanding of the service drive
Years of experience vary per position
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$88k-126k yearly est. Auto-Apply 60d+ ago
Vehicle Condition Assessor
Carmax, Inc. 4.3
Carmax, Inc. job in Cincinnati, OH
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA's assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities.
Principle Duties and Responsibilities:
* Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager's analysis.
* Accurate optioning of vehicles during assessments and CarMax inventory.
* Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
* Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
* Complete vehicle walkarounds including communicating information accurately and in a timely manner.
* Assist Merchandising Department with maintaining inventory and executing customer transfers.
* Complete final condition verifications on inventory acquired through online customer channels.
* Assist in the preparation and operation of the wholesale auction.
* Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
* Assist the Merchandising Department with various other projects and office duties, as needed.
* Assist with on-boarding of new associates.
* Complete assigned tasks independently and follow up after completion.
Job Specifications:
* Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete work.
* Read, interpret, and transcribe data to maintain accurate records.
* Multi-task in a high energy, fast-pace work environment.
* Speak and listen effectively when dealing with internal and external customers.
* Function effectively within other departments in a team-oriented environment.
* Successfully complete all required Workday training.
* Position requires a valid driver's license.
Working Conditions:
* Requires walking, bending, kneeling or standing for extended periods of time.
* Ability to work outdoors or in any inclement weather environment for several hours.
* Flexible work hours with shifts that may include nights, weekends, holidays.
* Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
* Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$60k-82k yearly est. Auto-Apply 50d ago
Automotive Business Development Agent
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
We are looking for reliable, friendly, quick-witted people persons who can transmit a smile over the phone and deliver an outstanding customer experience. Our job is to transform inquiries into visits through active listening, product knowledge, and the desire to make both the vehicle shopping and vehicle purchase process as easy as possible.
As an Online Customer Service Specialist, you will be fielding calls, emails, and live chats from automotive shoppers and customers. Your responsibilities include gathering and transmitting the information the customer has requested, reaching out to them by phone and email to continue the conversation, and ultimately converting online and phone inquiries into store visits with our Product Specialists.
The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.
Responsibilities:
Take incoming phone calls and discern the callers' automotive needs and goals.
Answer incoming calls, emails, and live chats with the goal of establishing an appointment with our product specialists.
Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business.
Prospect for additional business opportunities.
Satisfactorily complete all training programs and maintain required customer satisfaction indexes.
Qualifications:
Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
What We Offer
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
$36k-57k yearly est. Auto-Apply 60d+ ago
BDC Representative
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business over 90 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Vacation
Holiday Pay
In House Training
Responsibilities
Answer customer calls and establish follows-up with sales or service appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system and other programs daily.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Automotive Sales Consultant
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
DO YOU GIVE YOUR ALL FOR LESS THAN YOU'RE WORTH?
STOP TRADING HOURS OF YOUR LIFE FOR A STAGNANT WAGE.
Tim Lally Chevrolet is looking to add some dynamic new full-time members to our sales team.
Sales experience helps, but it is not necessary.
We can and prefer to train you to succeed with the very best practices of this industry.
Does this describe you:
Success driven self starter?
Outgoing people person?
Open to new ideas?
Good listener?
Good at mastering product knowledge?
Talented at finding solutions to problems?
Looking for a good company that provides opportunity for advancement?
Comfortable with a moderate level of technology?
Work well with an enthusiastic, cooperative team?
If those attributes describe you, then we need to talk!
Here is what we DO NOT offer:
We DO NOT throw you onto the sales floor to sink or swim.
We DO NOT expect you to starve your way to success.
We DO NOT want you to suffer stagnate wages or commissions.
We DO NOT expect you to figure out this industry for yourself.
The Lally family prides itself on providing an empowering workplace that provides structured, comprehensive training to help you find success. This includes both online and personalized training from industry experts. You can do this!
This opportunity is open to anyone who wants to enthusiastically pursue a successful career in automotive sales and leasing. You DO NOT NEED PRIOR SALES EXPERIENCE (
we actually prefer it if you don't!)
. If you are willing to work hard and provide our customers with a positive, informative, and comfortable buying experience, you will love working here.
**If you are by nature negative, pessimistic, or do not work well with an upbeat cooperative team -- please do not apply. You won't be happy here.**
Job Responsibilities
· Greet guests and discern their automotive needs and goals. · Demonstrate products that meet those goals. · Test drive vehicles with our guests highlighting the features and benefits of each. · Present purchasing or leasing options in a candid, competent manner. · Facilitate the completion of all related paperwork. · Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction. · Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business. · Prospect for additional business opportunities. · Satisfactorily complete all training programs and maintain required customer satisfaction indexes.
Benefits
Compensation includes a base hourly wage supplemented by performance bonuses. We offer health/life/dental insurance, 401k. Sales and product training provided. Equal Opportunity Employer.
A positive workplace atmosphere and managerial support come standard!
Company Profile
Tim Lally Chevrolet is a family-owned and operated Chevrolet franchise in business for over 90 years! Our easy location and legacy make us a preferred destination for car shoppers. We sell new, GM Certifed Pre-Owned, and pre-owned cars, trucks and SUVs. We have a Commercial Vehicle Division as well as Tim Lally S.A.V.E. (Specialty Advanced Vehicle Equipment) that equips police, fire, and EMS first responders with versatile, cutting edge vehicles to help those in harm's way.
Our new, state of the art facility includes several areas to show vehicles during inclement weather, a complimentary nail salon, movie theater, enclosed children's play area and more!
$52k-89k yearly est. Auto-Apply 60d+ ago
Location General Manager
Carmax, Inc. 4.3
Carmax, Inc. job in Cincinnati, OH
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
Leads store operations and senior management teams to drive strategy, associate development, and customer satisfaction while ensuring alignment with CarMax culture and business goals.
Role Responsibilities
* Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
* Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
* Displays financial responsibility through P&L management
* Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
* Interviews, hires, trains and promotes associates to support store operations and company growth
* Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
* Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
* Champions and implements both company and store initiatives for consistent execution and continuous improvement
* Manages daily store operations by interpreting, communicating and executing policies and procedures
* Resolves customer and associate issues
* Facilitates and participates in meetings and conference calls
Required Qualifications
* Multi-task in a high energy, fast-paced work environment
* Speak, listen, and write effectively in dealings with customers and associates across departments
* Read, interpret, and transcribe data in order to maintain accurate records
* Make independent judgments regarding critical business decisions
* Identify business opportunities and suggest improvements
* 5+ years management experience
* Completion of CarMax provided training
* Intermediate PC skills
* Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
* Rotating schedule with shifts that will include nights, weekends, holidays, 12-hour days
* Occasional travel for meetings, training, and special assignments
* Flexibility to work at multiple locations or relocate
* Wear CarMax clothing (acquired through the company) at all times while working in the store
Preferred Qualifications
* Retail management experience
* Bachelor's Degree
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$36k-57k yearly est. Auto-Apply 50d ago
Auto Body & Paint Technician
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business almost 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Body Shop Technician is responsible for repairing and/or painting all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order. The Body Technician plays a key role in delivering on our Collision promise of speed, quality and customer satisfaction.
Repair Planning: Approaches repair planning with a sense of urgency and detail to avoid waste and rework later in the process. De-trims and disassembles vehicles, putting parts on parts carts. Performs pre-pulls to make repair vs. replace decisions.
Parts Procurement: Assists in identifying and sourcing parts as necessary. Uses good judgment in determining when damaged parts can be safely repaired for cost and cycle-time savings. Helps maintain parts/materials carts in an organized manner.
Vehicle Repair: Performs quality repairs without passing on defects. Meets or exceeds the Collision Center's requirements for productivity as measured by hours per day for each repair order. Follows all quality control processes and meets the return rate target.
Safe & Organized Workplace: Consistently utilizes all required safety equipment and follows proper repair procedures. Adheres to all requirements for hazardous waste disposal. Keeps personal work area organized and returns tools, materials and equipment to designated areas.
JOB REQUIREMENTS:
Qualifications:
Knowledge of manufacturers' repair processes & adherence to our collision technical repair processes.
Ability to use frame and measuring equipment per vendor procedures.
ASE certification in body repairs.
Demonstrated commitment to continued learning
Welding certificate preferred.
Predictable and reliable attendance required.
Periodic lifting and carrying objects over 50 pounds.
Reaching above and below shoulder level.
Able to push materials/parts carts and push cars (with assistance).
Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
Manual dexterity and eye/hand coordination to operate equipment.
May be exposed to repetitive tasks involving hand and arm motion.
May be required to inspect vehicles outdoors in inclement weather.
May be exposed to fumes, chemicals, high levels of dust and noise in repair center.
Must be able to wear protective equipment, including respirator.
Clean driving record with valid driver license
Strong understanding of the collision center
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Willing to submit to pre-employment drug screen and background check
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$26k-32k yearly est. Auto-Apply 60d+ ago
Automotive Office Clerk
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Stock in new and used vehicles
Maintain accounts receivable and accounts payable systems
Data entry to run check payments
Contact credit customers to receive past due payments
Complete Dealer Trade paperwork
Service and Parts deposits
Journal Entries for postings of wholesaled units
Scanning documents to computer system
Ordering supplies
Filing documents
Trips to Bank, Post Office, Title and License Bureau
Cross-train for reception, cashier, title clerk, etc.
Qualifications
Ability to handle multiple tasks
Some accounting background is helpful
Good social and interpersonal skills
Strong record of positive Customer Happiness results
Collaborative and eagerness to improve
Professional personal appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-28k yearly est. Auto-Apply 60d+ ago
Receptionist/Cashier
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Promote from within
Paid Time Off
Holiday Pay
In House Training
Discount programs
Responsibilities
Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales/service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type emails and take accurate phone messages
Assist in scheduling and confirming sales/service appointments
Cashiering customers in service
Scanning documents into data base for dealership access
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Availability that includes Saturday's is a MUST
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23k-26k yearly est. 23d ago
Cosmetic Reconditioning Associate
Carmax, Inc. 4.3
Carmax, Inc. job in Cincinnati, OH
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.
Principle Duties & Responsibilities:
* Execute processes as defined by work instructions and/or standardized work
* Participate in problem-solving and continuous improvement activities with team
* Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
* Provide outstanding customer service to both internal and external customers
* Ensure daily lot maintenance and security of the display areas and work-in-progress zones
* Secure and receive vehicles that are shipped to CarMax
* Prep vehicle and title packets for shipping to other locations
* Complete scanning of vehicles to ensure accurate product status
* Complete wash and vacuums for customer returns and loaner vehicles
* Complete front-lot wash
* Perform Photo Station process
* Drive vehicles on and off lot for repairs/storage
* Provide support to Auctions. (if applicable).
* Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
* Complete duties as assigned by Flow Inventory Associate IVs and Managers
Minimum Qualifications/Requirement
Position requires the following:
* Current driver's license and meet the CarMax DSEPS standards
* Ability to read, interpret, and transcribe data in order to maintain accurate records
* High School diploma or equivalent work experience preferred
* Ability to execute processes as defined by work instructions and/or standardized work
* Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
* Ability to safely lift up to 50lbs
Working Conditions:
* Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
* Flexible work hours, with shifts that may include nights, weekends, and holidays
* Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
* Wears CarMax clothing (acquired through the company) at all times working in the store.
* Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste
disposal in required areas.
* Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of
publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of
management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age,
religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the
associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific,
express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral
or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company
and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$19k-30k yearly est. Auto-Apply 50d ago
Automotive Title Clerk
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Paid Vacation
Holiday Pay
Ongoing Training
Responsibilities
Titling of resale, wholesale and purchases of both new and used vehicles including out-of-state transactions.
Maintaining an accurate log and documenting files for all transactions.
Responding in a timely manner to banks/customers on title questions or errors
Title and registering vehicles within the time frame allotted from the respective DMV/BMV
Notary is a must or willing to obtain in a short amount of time.
Filing of completed deals
Scanning of paperwork from deals
Performs administrative duties in the office such as data entry, word processing, filing, copying, and other duties associated with this position
Other administrative duties as assigned, such as daily deposits and cross-training for other office positions.
Upholds the company's non-disclosure and confidentiality policies and agreements
Understands and follows all work rules and procedures and follows lawful directions from supervisors
The ideal candidate will possess the following qualities:
Enthusiasm, reliability, and a positive attitude are a must.
Organizational skills.
Maneuver Email, spreadsheets, word documents, data entry and various internet based programs.
Ability to multi-task and complete assignments on time.
Work well independently, as well as with others in an open office setting.
Present a neat, professional appearance.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-31k yearly est. 23d ago
Service Advisor
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
About Us
At TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits
401(K) Plan
Medical Plan
Dental Plan
Vision Plan
Allstate Benefits - Accident, Critical care, & Disability Plans
Promote from within
Paid Time Off
Holiday Pay
In House Training
Responsibilities
Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle.
Complete a detailed quote on work to be completed, including parts, service hours, shop supplies and tax. Consults customers with necessary repair service and makes recommendations for preventative maintenance.
Communicate status of vehicles throughout the repair process with the customer.
Schedules service work according to priority and maintains an orderly flow of work.
Examine warranty claims and submit any qualifying items to the appropriate manufacturer.
Prepare invoices and receive payment or obtain credit authorization for customers as needed.
Acts upon all customer complaints. Refers all unsettled complaints to the Service Manager.
Maintains a clean store, with a neat and orderly appearance.
Maintaining a well-groomed, professional appearance, appropriate for the position and situation.
Assist the Service Manager in any service activities needed in the shop.
Helps to attain or exceed the established revenue and profit goals for the store.
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$71k-103k yearly est. Auto-Apply 60d+ ago
Sales Consultant
Carmax, Inc. 4.3
Carmax, Inc. job in Cincinnati, OH
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
* Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
* Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
* Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
* Sales and customer service experience, in an area such as retail, is preferred
* Good listening skills and a strong customer focus
* High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$43k-74k yearly est. Auto-Apply 50d ago
Auto Body & Paint Technician
Tim Lally Chevrolet 3.3
Warrensville Heights, OH job
Job Description
About Us
Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business almost 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
The Body Shop Technician is responsible for repairing and/or painting all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order. The Body Technician plays a key role in delivering on our Collision promise of speed, quality and customer satisfaction.
Repair Planning: Approaches repair planning with a sense of urgency and detail to avoid waste and rework later in the process. De-trims and disassembles vehicles, putting parts on parts carts. Performs pre-pulls to make repair vs. replace decisions.
Parts Procurement: Assists in identifying and sourcing parts as necessary. Uses good judgment in determining when damaged parts can be safely repaired for cost and cycle-time savings. Helps maintain parts/materials carts in an organized manner.
Vehicle Repair: Performs quality repairs without passing on defects. Meets or exceeds the Collision Center's requirements for productivity as measured by hours per day for each repair order. Follows all quality control processes and meets the return rate target.
Safe & Organized Workplace: Consistently utilizes all required safety equipment and follows proper repair procedures. Adheres to all requirements for hazardous waste disposal. Keeps personal work area organized and returns tools, materials and equipment to designated areas.
JOB REQUIREMENTS:
Qualifications:
Knowledge of manufacturers' repair processes & adherence to our collision technical repair processes.
Ability to use frame and measuring equipment per vendor procedures.
ASE certification in body repairs.
Demonstrated commitment to continued learning
Welding certificate preferred.
Predictable and reliable attendance required.
Periodic lifting and carrying objects over 50 pounds.
Reaching above and below shoulder level.
Able to push materials/parts carts and push cars (with assistance).
Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
Manual dexterity and eye/hand coordination to operate equipment.
May be exposed to repetitive tasks involving hand and arm motion.
May be required to inspect vehicles outdoors in inclement weather.
May be exposed to fumes, chemicals, high levels of dust and noise in repair center.
Must be able to wear protective equipment, including respirator.
Clean driving record with valid driver license
Strong understanding of the collision center
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Willing to submit to pre-employment drug screen and background check
Technician Specific Benefits
Air conditioned shop
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Zippia gives an in-depth look into the details of Car Max Inc, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Car Max Inc. The employee data is based on information from people who have self-reported their past or current employments at Car Max Inc. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Car Max Inc. The data presented on this page does not represent the view of Car Max Inc and its employees or that of Zippia.
Car Max Inc may also be known as or be related to Car Max Inc.