Customer Operations Specialist jobs at Car Max Inc

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Increase your chances of an interview by reading the following overview of this role before making an application. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing : * Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. * Assist department leader in managing the workflow as needed. * Provide required information to supervisors and managers to meet reporting and metric requirements. * Assist with communicating information to departmental teams. * Analyze data from information and develop recommendations for action or improvement. * Maintain system as required due to upgrades or business changes. * Ensure compliance with systems and SOPS and audit activity to ensure compliance. * Coordinate and communicate any major changes or enhancements to the systems. * Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. * Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. * Provide support and backup for operations specialist role in other departments as needed. * Provide support and backup in various warehouse functional areas as needed. * Direct associate concerns to department leader. What you bring to the table : * Significant above average math skills. * Perceptible verbal, written and communications skills with a focus on detail oriented. * Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. * Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications : * 1+ years of basic Microsoft Excel computer skills * 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan * Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: * Microsoft Access experience preferred * Knowledge of MS Teams environment preferred including Power BI We Offer : * Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential * Inclusive culture with associate-led Business Resource Groups. * Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xevrcyc Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Junior Program Manager (SAP) Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary: As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem. Responsibilities: Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects. Assist in project planning activities including defining project scope, goals, timelines, and deliverables. Track project milestones and deliverables, prepare status reports, and help manage project documentation. Facilitate communication between project stakeholders, including business units, technical teams, and external vendors. Organize and schedule project meetings, document meeting minutes, and follow up on action items. Help identify project risks, issues, and dependencies, and support mitigation planning. Monitor and support change management activities related to SAP projects. Ensure compliance with internal standards, governance frameworks, and best practices in project execution. Maintain and update project tracking tools, including timelines, risk logs, and issue trackers. Participate in testing and training coordination for SAP modules, as needed. Perform other duties as assigned by management. Qualification: A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. 1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment. Bilingual proficiency in English/Mandarin is strongly preferred. Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD). Understanding of project management methodologies (Waterfall, Agile, etc.). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project. Strong organizational, multitasking, and time management skills. Effective verbal and written communication skills. Detail-oriented with a proactive, solution-focused mindset. PMP, CAPM, or SAP-related certifications are a plus. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation: The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams: We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

12:00pm-12:00am/Friday-Sunday, 3x12 Schedule Increase your chances of an interview by reading the following overview of this role before making an application. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing : * Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. * Assist department leader in managing the workflow as needed. * Provide required information to supervisors and managers to meet reporting and metric requirements. * Assist with communicating information to departmental teams. * Analyze data from information and develop recommendations for action or improvement. * Maintain system as required due to upgrades or business changes. * Ensure compliance with systems and SOPS and audit activity to ensure compliance. * Coordinate and communicate any major changes or enhancements to the systems. * Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. * Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. * Provide support and backup for operations specialist role in other departments as needed. * Provide support and backup in various warehouse functional areas as needed. * Direct associate concerns to department leader. What you bring to the table : * Significant above average math skills. * Perceptible verbal, written and communications skills with a focus on detail oriented. * Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. * Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications : * 1+ years of basic Microsoft Excel computer skills * 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan * Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: * Microsoft Access experience preferred * Knowledge of MS Teams environment preferred including Power BI We Offer : * Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential * Inclusive culture with associate-led Business Resource Groups. * Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xevrcyc Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

12:00pm-12:00am/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Job Title: Logistics and Domestic Operations Coordinator Department: Operations Reports To: VP of Logistics Salary: $50,000 - $60,000 About Us Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores. Position Summary The Logistics Coordinator will support the Warehouse Manager and Logistics Team in overseeing domestic logistics operations, with a primary focus on owning the bonded warehouse process and all related documentation. This role will lead the preparation, accuracy, and compliance of bonded warehouse entries, documentation flows, and system inputs, ensuring alignment with customs brokerage partners and adherence to all regulatory requirements. The ideal candidate must have a strong understanding of bonded warehouse operations, CFS (Container Freight Station) procedures, and bonded documentation. This position requires exceptional attention to detail, strong Excel, organizational skills, and the ability to thrive in a fast-paced, dynamic environment while ensuring seamless execution of domestic shipments and logistics tasks. This role is a full-time, onsite position based at our Effy Jewelry Warehouse location. The selected candidate will be required to work onsite five days per week. Key Responsibilities Oversee and coordinate all domestic shipping activities, including inbound and outbound deliveries. Own the bonded warehouse process end-to-end, including documentation preparation, bonded entries, system inputs, and daily compliance follow-up. Serve as the primary point of contact with customs brokerage partners to ensure accuracy, compliance, and timely submission of bonded documentation. Prepare, process, and verify all shipping documents, ensuring accuracy and adherence to company and regulatory standards. Manage carrier relationships; monitor and track shipments to ensure on-time performance. Collaborate with New York HQ operations and merchandising teams to align domestic deliveries with inventory needs and shipment priorities. Maintain and oversee all shipment, receipt, and inventory transaction records, including the bonded documentation archive. Troubleshoot and resolve shipping issues as they arise. Identify and contribute to process improvements to enhance operational efficiency and minimize errors. Ensure adherence to all company policies, safety protocols, and operational standards. Qualifications Bachelor's degree in Supply Chain, Business, or related field preferred; equivalent experience considered. Minimum of 2 years of experience in logistics, warehouse operations, or similar role (experience in jewelry, luxury goods, or bonded facilities a strong plus). Strong understanding of bonded warehouse processes, CFS operations, and bonded documentation requirements. Highly organized with excellent attention to detail and strong time-management skills. Proficient in Microsoft Office; including Excel and familiarity with warehouse management systems such as Magaya is preferred. Strong communication skills with the ability to collaborate effectively across departments. Ability to multitask, adapt quickly, and work efficiently under pressure. Strong analytical and problem-solving capabilities. Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Increase your chances of an interview by reading the following overview of this role before making an application. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing : * Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. * Assist department leader in managing the workflow as needed. * Provide required information to supervisors and managers to meet reporting and metric requirements. * Assist with communicating information to departmental teams. * Analyze data from information and develop recommendations for action or improvement. * Maintain system as required due to upgrades or business changes. * Ensure compliance with systems and SOPS and audit activity to ensure compliance. * Coordinate and communicate any major changes or enhancements to the systems. * Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. * Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. * Provide support and backup for operations specialist role in other departments as needed. * Provide support and backup in various warehouse functional areas as needed. * Direct associate concerns to department leader. What you bring to the table : * Significant above average math skills. * Perceptible verbal, written and communications skills with a focus on detail oriented. * Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. * Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications : * 1+ years of basic Microsoft Excel computer skills * 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan * Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: * Microsoft Access experience preferred * Knowledge of MS Teams environment preferred including Power BI We Offer : * Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential * Inclusive culture with associate-led Business Resource Groups. * Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xevrcyc Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Increase your chances of an interview by reading the following overview of this role before making an application. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing : * Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. * Assist department leader in managing the workflow as needed. * Provide required information to supervisors and managers to meet reporting and metric requirements. * Assist with communicating information to departmental teams. * Analyze data from information and develop recommendations for action or improvement. * Maintain system as required due to upgrades or business changes. * Ensure compliance with systems and SOPS and audit activity to ensure compliance. * Coordinate and communicate any major changes or enhancements to the systems. * Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. * Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. * Provide support and backup for operations specialist role in other departments as needed. * Provide support and backup in various warehouse functional areas as needed. * Direct associate concerns to department leader. What you bring to the table : * Significant above average math skills. * Perceptible verbal, written and communications skills with a focus on detail oriented. * Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. * Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications : * 1+ years of basic Microsoft Excel computer skills * 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan * Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: * Microsoft Access experience preferred * Knowledge of MS Teams environment preferred including Power BI We Offer : * Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential * Inclusive culture with associate-led Business Resource Groups. * Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xevrcyc Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Increase your chances of an interview by reading the following overview of this role before making an application. Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing : * Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. * Assist department leader in managing the workflow as needed. * Provide required information to supervisors and managers to meet reporting and metric requirements. * Assist with communicating information to departmental teams. * Analyze data from information and develop recommendations for action or improvement. * Maintain system as required due to upgrades or business changes. * Ensure compliance with systems and SOPS and audit activity to ensure compliance. * Coordinate and communicate any major changes or enhancements to the systems. * Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. * Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. * Provide support and backup for operations specialist role in other departments as needed. * Provide support and backup in various warehouse functional areas as needed. * Direct associate concerns to department leader. What you bring to the table : * Significant above average math skills. * Perceptible verbal, written and communications skills with a focus on detail oriented. * Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. * Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications : * 1+ years of basic Microsoft Excel computer skills * 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan * Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: * Microsoft Access experience preferred * Knowledge of MS Teams environment preferred including Power BI We Offer : * Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential * Inclusive culture with associate-led Business Resource Groups. * Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. xevrcyc Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. #stapleshiringwarehouse At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

1:00pm-9:30pm/Monday-Friday Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90/hr - $25.04/hr + $1.00 Shift Differential (Based on Experience) Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits #htf #stapleshiringwarehouse The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a passionate and motivated Hospitality Operations Coordinator to support our Hospitality Operations Leadership Team. In this role, you will provide essential administrative and logistical support across multiple aspects of the organization, from coordinating travel to managing communication, always delivering First Class Service to our people. With a strong attention to detail and a commitment to Quality, the Operations Administrative Coordinator will help ensure consistency, accuracy, and efficiency in supporting our Leaders across all locations. Your Responsibilities Prepare and distribute operational updates, including updating physical menus and sending written communications to Hospitality Leaders and cross-functional partners Coordinate travel logistics for Hospitality Leadership supporting other locations or beginning training journeys within RH Process, review, and track expense reports, ensuring timely approvals and providing guidance to Leaders on procedures Monitor completion of required certifications and compliance initiatives, maintaining accurate records and reporting on progress Schedule and organize meetings, training calls, and operational sessions such as Leader in Training monthly calls and Hospitality Opening Team kickoff calls Provide day-to-day administrative support to the Operations team to maintain consistency, efficiency, and compliance across the organization Our Requirements 2+ years of administrative support experience; hospitality or travel operations background preferred Proficiency with Google Suite (Docs, Sheets, Slides, and Drive) Exceptional attention to detail with a passion for organization and process Strong written and verbal communication skills Ability to manage multiple tasks and deadlines in a fast-paced environment Demonstrated discretion when handling sensitive and confidential information About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Juliska and Capucine De Wulf Registry Specialist At Juliska and Capucine De Wulf, we celebrate the art of gathering. From our handcrafted tableware to our signature style of gracious living, everything we create inspires connection and joy. We're seeking a Registry Specialist who embodies our passion for beauty, hospitality, and timeless design. As a Registry Specialist, you'll guide clients through life's meaningful milestones, curating their Juliska registry. Whether helping a client design a dream tablescape or celebrate a new home, you'll provide personalized, warm, and inspiring service that reflects our refined taste and heartfelt approach. Reporting to the Flagship Store Manager, this role helps clients create unforgettable moments and lifelong memories in a beautiful, inspiring environment surrounded by artistry and elegance. Every team member at Juliska is a steward of our culture, living our vision through graciousness, integrity, and refined style. As our Registry Specialist, you'll represent both Juliska and Capucine De Wulf through your communication, professionalism, and personal presentation. Join us in spreading beauty, joy and connection one table at a time. Full suite of benefits is available following one month of employment including medical, dental, vision, life insurance, short term disability, 401(k) with company matching, generous employee discount, growth opportunities, vacation, personal time, holidays, and your birthday as a paid day off! This is an on-site opportunity at our Flagship Store on King Street in Charleston. Your Day-to-Day: Deliver exceptional client experiences in person, by phone, and email. Conduct outreach to nurture relationships and generate new opportunities. Offer styling expertise to create beautiful, functional tablescapes tailored to each client. Maintain product knowledge and stay on top of trends. Manage appointments, follow-ups, orders, and fulfillment with professionalism. Partner with our sales specialists and leadership team to ensure seamless experiences. What We're Looking For: A natural relationship builder with strong communication and clienteling skills. Experienced in registry, bridal, luxury retail, fashion, or hospitality (2+ years preferred). Passionate about connecting with clients and creating memorable moments. Polished, organized, detail-oriented, and proactive. Skilled in relationship-building, communication, and consultative selling. Positive, adaptable, and energized by a fast-paced boutique environment. Our Brands: Juliska As newlyweds and unabashed romantics, Capucine & David Gooding founded Juliska in 2001 with a small collection of mouth-blown Bohemian glasses. Today, Juliska makes hundreds of products for the table and home inspired by the joy of gathering to create unforgettable moments. Sold through Juliska.com, Neiman Marcus, Bloomingdales, and a thousand discerning specialty retailers across the US and Internationally. *************** Capucine De Wulf Launched in 2018, Capucine De Wulf celebrates Love, Authentic Beauty and Womanhood through gorgeous jewelry. Sold through capucinedewulf.com and a growing group of select US retailers. ********************** Our Core Values: Mighty Hearted We are 'all in' through thick and thin! An attitude of gratitude, thoughtful, kind, trustworthy. Focused on results but unafraid of taking risks and exploring new ideas. Team Players All for one and one for all. A collaborative and inclusive mindset to propose, challenge, listen, and drive solutions. Roll up our sleeves and support co-workers for the greater good. Positive Mindset No negativity, cynicism, drama. Confront problems with a glass-half-full mindset and always focus our energy on solutions. Embrace the inevitable challenges as integral to the exciting journey towards progress. Creative Thinkers Who GSD (Get Stuff Done) Great results come from creative thinking. Self-motivated and pro-active, often working with minimal supervision. A healthy impatience for continuous improvement and accountability. Fun Loving Embrace good humor and occasional lighthearted silliness with a sense of fun and joy. Love to laugh! We never take ourselves too seriously. Our employment process is in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status as protected by applicable law. Juliska is an equal opportunity employer.

About Williams-Sonoma DC - Olive Branch, MS Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you. Williams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. Over 4,000 Full-Time Associates across the Supply Chain 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs. Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey The Contract Specialist is responsible for drafting, negotiating, and managing a wide range of contracts and vendor relationships in support of business operations. This role partners closely with Operations, 3rd-party providers, Procurement, Legal, Finance, Risk, and other departments to ensure agreements align with company standards, reduce risk, and drive cost savings. The Specialist serves as a primary point of contact for contract-related activities and plays a key role in implementing best-in-class contracting processes and vendor management practices. The Contract Specialist position is located in Olive Branch, MS. You'll be excited about this opportunity because you will.... Deliver weekly status reporting and metrics related to contracts review and cost savings Draft, review, benchmark, and negotiate a wide range of agreements, including NDAs, MSAs, SLAs, SOWs, leases, order forms, amendments, and technology-related contracts Ensure final contract documents reflect negotiated terms and comply with internal policies, legal requirements, and business objectives Identify contractual risks and provide decision support to business partners, offering recommendations and mitigation strategies Maintain a thorough understanding of contract law and apply it in all reviews and negotiations Participate in vendor initiatives, including sourcing activities (RFx), supplier evaluations, vendor recommendations, and contract negotiation Analyze vendor spend and business requirements to propose cost-saving opportunities and optimize vendor relationships Proactively monitor contract renewals, amendments, expirations, and compliance with contractual obligations Manage real-time contract review tracking through internal systems such as SharePoint, spend tools, and service management platforms Act as a primary contracting point of contact for business partners and stakeholders across the supply chain Collaborate with Legal, Corporate Accounting, Risk, Compliance, Operations, and Internal Audit teams on contract reviews and corporate compliance matters Participate in or lead team meetings to provide updates on contract status, vendor spend, renewals, and cost savings metrics Communicate with internal partners regarding contract proposals, risk considerations, litigation concerns, and other matters affecting business units Assist in developing, implementing, and maintaining best-in-class contracting, vendor management, and procurement processes Create or improve contracting procedures to balance rigor with operational efficiency and avoid bottlenecks for business units Ensure internal contract procedures are effective, compliant, and aligned with company interests Support the creation and maintenance of workflows, templates, and process documentation within Procurement and the Raindrops Contract Management system Educate and train business partners on contracting processes, vendor management practices, and related tools Provide customer service and expert guidance to internal stakeholders throughout the contracting lifecycle Support teams participating in RFP responses by reviewing requirements, identifying risks, and advising on appropriate contractual language. Deliver weekly reporting and metrics related to contract status, cost savings, renewals, and vendor performance. Maintain consistent documentation and real-time updates in systems such as SharePoint, ServiceNow, and procurement/spend management tools. Operate required office equipment and maintain clear communication channels across teams Check out some of the required qualifications we are looking for in amazing candidates…. Bachelor's Degree in Business, Accounting, Finance, Engineering or related field At least 3 years of experience in directly related to indirect procurement (strategic sourcing, category/supplier/spend management), contracts and vendor relationship management Strong knowledge of contract law, contracting principles, and vendor management best practices Experience partnering with Legal, Risk, Corporate Accounting, and Compliance teams Working knowledge of internal audit interactions and compliance standards Strong analytical ability with aptitude for numbers and financial basics Proficiency with MS Office Suite (including redlining Word documents) and Adobe Acrobat Excellent attention to detail, organizational skills, and multitasking capability Outstanding written and verbal communication and interpersonal skills We prefer some of these qualities as well…. Experience with SharePoint, ServiceNow, or spend management tools Review these physical requirements, as they play a major part in this role…. Must be able to walk, stand, bend, and climb stairs/ladder; Sits for a long period of time Able to use computer for an extended period of time Repetitive movement with hand and fingers to operate a computer, phone, and keyboard Our company benefits are second to none in the industry…. Generous discount on all Williams-Sonoma, Inc. brand products 401(k) plan and other investment opportunities Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance For more information on our benefits offerings, please visit MyWSIBenefits.com To learn more about our Supply Chain culture and regional associate events, please visit: ************************* (Login credentials may be required) EOE This position is not eligible for visa sponsorship.

About Williams-Sonoma DC - Olive Branch, MS Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you. Williams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. Over 4,000 Full-Time Associates across the Supply Chain 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs. Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey The Contract Specialist is responsible for drafting, negotiating, and managing a wide range of contracts and vendor relationships in support of business operations. This role partners closely with Operations, 3rd-party providers, Procurement, Legal, Finance, Risk, and other departments to ensure agreements align with company standards, reduce risk, and drive cost savings. The Specialist serves as a primary point of contact for contract-related activities and plays a key role in implementing best-in-class contracting processes and vendor management practices. The Contract Specialist position is located in Olive Branch, MS. You'll be excited about this opportunity because you will.... Deliver weekly status reporting and metrics related to contracts review and cost savings Draft, review, benchmark, and negotiate a wide range of agreements, including NDAs, MSAs, SLAs, SOWs, leases, order forms, amendments, and technology-related contracts Ensure final contract documents reflect negotiated terms and comply with internal policies, legal requirements, and business objectives Identify contractual risks and provide decision support to business partners, offering recommendations and mitigation strategies Maintain a thorough understanding of contract law and apply it in all reviews and negotiations Participate in vendor initiatives, including sourcing activities (RFx), supplier evaluations, vendor recommendations, and contract negotiation Analyze vendor spend and business requirements to propose cost-saving opportunities and optimize vendor relationships Proactively monitor contract renewals, amendments, expirations, and compliance with contractual obligations Manage real-time contract review tracking through internal systems such as SharePoint, spend tools, and service management platforms Act as a primary contracting point of contact for business partners and stakeholders across the supply chain Collaborate with Legal, Corporate Accounting, Risk, Compliance, Operations, and Internal Audit teams on contract reviews and corporate compliance matters Participate in or lead team meetings to provide updates on contract status, vendor spend, renewals, and cost savings metrics Communicate with internal partners regarding contract proposals, risk considerations, litigation concerns, and other matters affecting business units Assist in developing, implementing, and maintaining best-in-class contracting, vendor management, and procurement processes Create or improve contracting procedures to balance rigor with operational efficiency and avoid bottlenecks for business units Ensure internal contract procedures are effective, compliant, and aligned with company interests Support the creation and maintenance of workflows, templates, and process documentation within Procurement and the Raindrops Contract Management system Educate and train business partners on contracting processes, vendor management practices, and related tools Provide customer service and expert guidance to internal stakeholders throughout the contracting lifecycle Support teams participating in RFP responses by reviewing requirements, identifying risks, and advising on appropriate contractual language. Deliver weekly reporting and metrics related to contract status, cost savings, renewals, and vendor performance. Maintain consistent documentation and real-time updates in systems such as SharePoint, ServiceNow, and procurement/spend management tools. Operate required office equipment and maintain clear communication channels across teams Check out some of the required qualifications we are looking for in amazing candidates…. Bachelor's Degree in Business, Accounting, Finance, Engineering or related field At least 3 years of experience in directly related to indirect procurement (strategic sourcing, category/supplier/spend management), contracts and vendor relationship management Strong knowledge of contract law, contracting principles, and vendor management best practices Experience partnering with Legal, Risk, Corporate Accounting, and Compliance teams Working knowledge of internal audit interactions and compliance standards Strong analytical ability with aptitude for numbers and financial basics Proficiency with MS Office Suite (including redlining Word documents) and Adobe Acrobat Excellent attention to detail, organizational skills, and multitasking capability Outstanding written and verbal communication and interpersonal skills We prefer some of these qualities as well…. Experience with SharePoint, ServiceNow, or spend management tools Review these physical requirements, as they play a major part in this role…. Must be able to walk, stand, bend, and climb stairs/ladder; Sits for a long period of time Able to use computer for an extended period of time Repetitive movement with hand and fingers to operate a computer, phone, and keyboard Our company benefits are second to none in the industry…. Generous discount on all Williams-Sonoma, Inc. brand products 401(k) plan and other investment opportunities Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance For more information on our benefits offerings, please visit MyWSIBenefits.com To learn more about our Supply Chain culture and regional associate events, please visit: ************************* (Login credentials may be required) EOE This position is not eligible for visa sponsorship.

About Williams-Sonoma DC - Olive Branch, MS Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you. Williams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. Over 4,000 Full-Time Associates across the Supply Chain 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs. Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey The Contract Specialist is responsible for drafting, negotiating, and managing a wide range of contracts and vendor relationships in support of business operations. This role partners closely with Operations, 3rd-party providers, Procurement, Legal, Finance, Risk, and other departments to ensure agreements align with company standards, reduce risk, and drive cost savings. The Specialist serves as a primary point of contact for contract-related activities and plays a key role in implementing best-in-class contracting processes and vendor management practices. The Contract Specialist position is located in Olive Branch, MS. You'll be excited about this opportunity because you will.... Deliver weekly status reporting and metrics related to contracts review and cost savings Draft, review, benchmark, and negotiate a wide range of agreements, including NDAs, MSAs, SLAs, SOWs, leases, order forms, amendments, and technology-related contracts Ensure final contract documents reflect negotiated terms and comply with internal policies, legal requirements, and business objectives Identify contractual risks and provide decision support to business partners, offering recommendations and mitigation strategies Maintain a thorough understanding of contract law and apply it in all reviews and negotiations Participate in vendor initiatives, including sourcing activities (RFx), supplier evaluations, vendor recommendations, and contract negotiation Analyze vendor spend and business requirements to propose cost-saving opportunities and optimize vendor relationships Proactively monitor contract renewals, amendments, expirations, and compliance with contractual obligations Manage real-time contract review tracking through internal systems such as SharePoint, spend tools, and service management platforms Act as a primary contracting point of contact for business partners and stakeholders across the supply chain Collaborate with Legal, Corporate Accounting, Risk, Compliance, Operations, and Internal Audit teams on contract reviews and corporate compliance matters Participate in or lead team meetings to provide updates on contract status, vendor spend, renewals, and cost savings metrics Communicate with internal partners regarding contract proposals, risk considerations, litigation concerns, and other matters affecting business units Assist in developing, implementing, and maintaining best-in-class contracting, vendor management, and procurement processes Create or improve contracting procedures to balance rigor with operational efficiency and avoid bottlenecks for business units Ensure internal contract procedures are effective, compliant, and aligned with company interests Support the creation and maintenance of workflows, templates, and process documentation within Procurement and the Raindrops Contract Management system Educate and train business partners on contracting processes, vendor management practices, and related tools Provide customer service and expert guidance to internal stakeholders throughout the contracting lifecycle Support teams participating in RFP responses by reviewing requirements, identifying risks, and advising on appropriate contractual language. Deliver weekly reporting and metrics related to contract status, cost savings, renewals, and vendor performance. Maintain consistent documentation and real-time updates in systems such as SharePoint, ServiceNow, and procurement/spend management tools. Operate required office equipment and maintain clear communication channels across teams Check out some of the required qualifications we are looking for in amazing candidates…. Bachelor's Degree in Business, Accounting, Finance, Engineering or related field At least 3 years of experience in directly related to indirect procurement (strategic sourcing, category/supplier/spend management), contracts and vendor relationship management Strong knowledge of contract law, contracting principles, and vendor management best practices Experience partnering with Legal, Risk, Corporate Accounting, and Compliance teams Working knowledge of internal audit interactions and compliance standards Strong analytical ability with aptitude for numbers and financial basics Proficiency with MS Office Suite (including redlining Word documents) and Adobe Acrobat Excellent attention to detail, organizational skills, and multitasking capability Outstanding written and verbal communication and interpersonal skills We prefer some of these qualities as well…. Experience with SharePoint, ServiceNow, or spend management tools Review these physical requirements, as they play a major part in this role…. Must be able to walk, stand, bend, and climb stairs/ladder; Sits for a long period of time Able to use computer for an extended period of time Repetitive movement with hand and fingers to operate a computer, phone, and keyboard Our company benefits are second to none in the industry…. Generous discount on all Williams-Sonoma, Inc. brand products 401(k) plan and other investment opportunities Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance For more information on our benefits offerings, please visit MyWSIBenefits.com To learn more about our Supply Chain culture and regional associate events, please visit: ************************* (Login credentials may be required) EOE This position is not eligible for visa sponsorship.