Customer Specialist jobs at Car Max Inc - 32843 jobs

Customer Service Consultant Kenosha (Remote)
Carmax, Inc. 4.3
Customer specialist job at Car Max Inc
8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. Customer Experience Consultant Trainee Position Overview As a Customer Experience Consultant Trainee, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too. Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward. Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We're not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders. Role Responsibilities * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase. * Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs. * Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery. * Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience. * Mentor others as your skillset expands. * Achieve sales targets while providing an iconic customer experience. * Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license. * Customer Experience Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate. Required Qualifications * Sales and customer service experience, in an area such as retail, is preferred. * Thrive in a fast-paced sales environment. * Good listening skills and a strong customer focus. * High level of self-motivation to achieve performance goals. * Strong written and verbal communication skills. * Ability to learn and master new technologies; strong computer skills. * Open availability for shifts that may include nights, weekends, and holidays. * Must be open to shifting schedules two times per year according to needs of the business. * Hybrid role with requirement for working on site one day per week. * Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $18.00 - $26.70 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$18-26.7 hourly Auto-Apply 12d ago

Looking for a job?

Let Zippia find it for you.

Customer/Client Advocacy Specialist
Wesley Group 3.7
Franklin, TN jobs
Title: Customer/Client Advocacy Specialist Department: Relationship Management Team Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer/Client Advocacy Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! Your Role: Manage both existing and new client files collaboratively within the team Ensure timely submission of clients for release with accurate documentation Serve as the main point of contact for clients, facilitating clear communication and setting expectations Handle challenging client situations with strong de-escalation skills Negotiate effectively with clients and other contacts to achieve optimal outcomes Manage a live call queue and team email inbox with responsiveness and professionalism Maintain thorough, accurate client records in Salesforce Deliver exit packages promptly and with attention to detail Respond to emails, calls, and client feedback within 24 hours Maintain consistent professional communication via phone, email, and mail Key Skills and Proficiencies: Proven negotiation and conflict resolution skills Strong de-escalation and problem-solving abilities Results driven and outcome focused Excellent written and verbal communication skills Exceptional interpersonal skills and professionalism Ability to work independently and within a team Strong time management and multi-tasking abilities Flexibility and adaptability in a fast-paced environment High attention to detail and accuracy Ability to prioritize tasks and delegate when appropriate Proficiency with Salesforce, Excel, Google Sheets, and G Suite Prior customer service experience is required minimum of 2 yrs Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Compensation details: 50000 Yearly Salary PI40e80ef3e88c-37***********2
$28k-41k yearly est. 2d ago
Customer Service Claims Specialist
National Safety Apparel 3.7
Brooklyn, OH jobs
Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
$25k-31k yearly est. 2d ago
Customer Experience & Operations Associate
Aerin 3.7
New York, NY jobs
AERIN is seeking a detail-oriented, and dedicated Customer Experience & Operations Associate who will manage the communication and operational processes related to customer and trade inquiries for AERIN.com. The Customer Experience & Operations Associate will work to build and enhance relationships with our customer base to improve retention, customer lifetime value and contribute to the ecommerce revenue target. will also serve as a key partner and liaison to cross-functional team leads (e.g., eCommerce, Logistics, Finance, Production, 3 rd party vendors) to resolve customer issues in a timely manner and devise solutions to improve the customer experience on AERIN.com. Customer Service Deliver a superior and personalized level service to all customer inquiries. Field customer inquiries via email, phone, and chat. Actively troubleshoot and provide resolutions to customer inquiries in an efficient manner with a courteous tone that is representative of the AERIN.com brand. Identify and communicate opportunities and customer feedback to help the brand continuously improve the customer experience. Provide a luxury experience, developing relationships with VIP clients and proactively clientele utilizing in-depth product knowledge to deliver an exceptional customer experience and to achieve and exceed sales targets via the customer service channel. Operations Operate multiple systems and software applications simultaneously to support processes related to customer service, including the eCommerce platform, payment processor, and order management system. Manage sales orders, on a daily basis; partner with the Logistics team and 3 rd party Vendors on processing, shipping, returns and cancellations. Manage and execute processes related to customer order inquiries, including account creation, inventory checks, product insights, backorder status, order placement, and fraud management. Manage and execute processes related to post-purchase issues, such as order status, returns and refunds, and chargebacks. Manage operational communication with 3 rd party vendors regarding shipment tracking, returns, and damages. Manage White Glove Delivery program by serving as a liaison between customers and Logistics to ensure proper communication for prompt delivery. Manage fraud management and charge back investigations and analytics Assist with manual order processing as needed during peak seasons. Responsible for receiving, tracking, label creation and sending orders to clients. Manage order trackers (Personalization, Damages, Refund Errors, etc.) Trade Program Management Manage communication and inquiries with trade program members, including inventory availability and projected lead times. Collect relevant documentation from designers for trade program approval and manage designer discount program. Recruit new designers to the program through strategic outreach and communication Additional tasks as assigned. Desired Skills and Experience: Customer service experience in ecommerce luxury retail or a related industry preferred. Comprehensive understanding of luxury clientele and communication. Strong communication skills with a proactive, entrepreneurial attitude. Ability to multi-task with strong organizational skills. Ability to work independently to resolve complex and/or escalated situations. Demonstrate the ability to work under pressure and diplomatically address challenging situations. Ability to take initiative, ownership and accountability. Strong sense of teamwork, ability to multi-task and manage priorities with ease. Willingness and ability to work outside of normal business hours as needed. Proficient in MS Office including MS Excel. Experience with Netsuite, Gorgias, Salesforce Commerce Cloud, Braintree, Magento, or similar technologies preferred. Bachelor's degree and/or equivalent professional experience. About AERIN AERIN is a global luxury lifestyle brand inspired by the signature style of its founder, Aerin Lauder. Based on the premise that living beautifully should be effortless, the brand develops curated collections in the worlds of beauty, fashion accessories, and home décor. With a passion for art, travel, fashion, and design, Aerin's own lifestyle serves as a focal point of inspiration for the brand. Classic, but always with a modern point of view, every piece is created to make life more beautiful, with a sense of ease and refinement.
$20k-32k yearly est. 4d ago
Online Customer Service Representative
London Jewelers 3.5
Glen Head, NY jobs
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 1d ago
Sales INC 500 | Qualifications Specialists $140K-$190K
Wesley Group 3.7
Las Vegas, NV jobs
Inside Sales Qualification Specialist | $140K-$190K Top Earners | NO Cold Calling 4-Day Work Week | Warm Leads Only | Weekly Pay | INC 500 Company The Opportunity Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to: Work only 4 days a week (hello, 3-day weekends!) Earn serious money ($140K-$190K for our top 10%) Get paid weekly (including your commissions!) Feel good about helping real people solve real problems Never make another cold call (our marketing team delivers 3,000+ warm leads weekly) Requirements: Must successfully pass all training assessments upon completion of the 2-week training program Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire Must have technical experience using multiple platforms, including CRM systems, and be comfortable operating a Mac What You'll Do As a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares: Connect with warm leads who have already reached out to us through outbound sales calls Understand their unique situation through thoughtful conversation Pre-qualify prospects for our services Schedule appointments with our closing team Track interactions in Salesforce Your Schedule Tennessee: Monday-Thursday, 9am-7pm (In-Office, Franklin) Nevada: Friday - Monday, 9am-7pm (In-Office, Las Vegas) You'll Thrive Here If You: Have 2-3 years of proven sales experience (telesales preferred) Consistently hit or exceed sales targets Are highly organized and self-motivated Have strong computer skills (Salesforce experience a plus) Communicate clearly and professionally Want to feel good about the work you do every day Award-Winning Culture We've collected over 75 business awards since 2020, including: 2024 Great Place to Work Certified Fortune Magazine's Best Workplaces for Women Nashville Business Journal's Best Places to Work Inc. 5000 Fastest Growing Company What's In It For You Exceptional Earnings: Base salary + uncapped commission with top performers earning $140K-$190K Weekly Pay: Commissions paid every week (not monthly or quarterly!) Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly Premium Benefits: MacBook provided for work tasks 401(k) with company match Comprehensive medical, dental, and vision insurance Company-paid short-term disability Life insurance and parental leave Employer-funded HSA Generous PTO + 9 paid holidays + 2 floating holidays The Workspace Our modern offices aren't your typical corporate cubicle farms: World-class onsite fitness center Walking trails and natural courtyard with WiFi Food center and regular food truck visits Team-building lounge areas The occasional foosball tournament Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge Growth Opportunities We believe in promoting from within. Join a company that invests in your development through: Leadership training programs Clear advancement pathways Robust employee recognition Monthly town hall meetings that keep everyone informed Ready to Join Our Team? If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk! Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. In Office Franklin TN - Monday - Thursday 9am - 7pm PI25e07812b418-37***********8
$38k-51k yearly est. 2d ago
Cleaning Specialist
Diamonds International 4.5
Miramar, FL jobs
We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable. Duties and responsibilities Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed. Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets. Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels. Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas. Waste management: Empty trash and recycling bins and replace liners. Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment. Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored. Qualifications and skills Prior experience as a janitor or cleaner is often preferred. Strong attention to detail. Ability to work independently and manage time effectively. Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods. Ability to follow instructions and safety protocols. Good communication skills.
$39k-54k yearly est. 5d ago
Full Time Sales Specialist, Store 171 Overland Park KS
Ace Hardware 4.3
Overland Park, KS jobs
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $13.00 For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
$34k-52k yearly est. 2d ago
Customer Service Representative / Store Associate (Closer)
E E Wine Inc. 3.8
Bealeton, VA jobs
Description: A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements: · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
$30k-43k yearly est. 27d ago
Customer Service Representative / Store Associate (Closer)
E E Wine 3.8
Bealeton, VA jobs
Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
$30k-43k yearly est. 60d+ ago
General Customer Service Job Family $17.87-20.00
Jons Marketplace 4.5
Glendale, CA jobs
Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Cashier, Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Service Deli Counter Clerk, Customer Service Booth Person and Scan File Clerk.
$43k-65k yearly est. 60d+ ago
Customer Courtesy Expert
Gilleland Chevrolet Cadillac, Inc. 3.3
Saint Cloud, MN jobs
Job DescriptionDescription: Employment Type: Full-Time About the Role At Gilleland Chevrolet Cadillac, we pride ourselves on delivering a premium experience that matches the quality of the vehicles we sell. As a Customer Courtesy Expert, you are the "Face of the Service Drive." You will be the first person our guests interact with, ensuring their visit starts smoothly and their transportation needs are met with professionalism and care. We are looking for a proactive, organized, and high-energy individual who excels in a fast-paced environment and understands the importance of white-glove customer service. Key Responsibilities First Impressions: Greet incoming service guests immediately upon arrival and personally direct them to the appropriate Service Advisor. Fleet Management: Maintain and organize the customer courtesy vehicle inventory, ensuring vehicles are staged and ready for use. Documentation: Verify customer information (license, insurance) and complete all necessary legal paperwork for courtesy vehicle agreements. Financial Transparency: Securely collect customer credit card information and clearly communicate potential charges (fuel, tolls, or damages). Vehicle Inspections: Conduct thorough "walkaround" inspections with customers both before and after vehicle use to document condition and ensure quality. Systems Management: Manage the courtesy fleet using the OnTrac system; coordinate directly with the General Manager to add or remove vehicles from the program. Vehicle Care: Ensure every courtesy vehicle is "guest-ready" by replacing fuel and taking vehicles through the car wash as needed. Valet Services: Retrieve and deliver courtesy vehicles to guests on-site or at designated locations when required. Team Support: Perform other duties as assigned to support the service and sales departments. Qualifications Customer-First Mindset: Ability to stay calm and professional under pressure while providing a luxury-level experience. Attention to Detail: Precision in completing paperwork and inspecting vehicles is critical. Tech Savvy: Comfortable learning dealership software (OnTrac) and handling digital documentation. Safe Driving Record: Must possess a valid driver's license and a clean driving history. Reliability: Strong punctual habits and a proactive work ethic. Why Gilleland Chevrolet Cadillac? Join a team that values its employees as much as its customers. We offer a professional work environment, competitive pay, and the opportunity to work with two of the most iconic automotive brands in the world. Would you like me to add a specific salary range or list of benefits (like 401k or health insurance) to this posting? Requirements:
$40k-61k yearly est. 6d ago
Customer Courtesy Expert
Gilleland Chevrolet Cadillac 3.3
Saint Cloud, MN jobs
Employment Type: Full-Time About the Role At Gilleland Chevrolet Cadillac, we pride ourselves on delivering a premium experience that matches the quality of the vehicles we sell. As a Customer Courtesy Expert, you are the "Face of the Service Drive." You will be the first person our guests interact with, ensuring their visit starts smoothly and their transportation needs are met with professionalism and care. We are looking for a proactive, organized, and high-energy individual who excels in a fast-paced environment and understands the importance of white-glove customer service. Key Responsibilities First Impressions: Greet incoming service guests immediately upon arrival and personally direct them to the appropriate Service Advisor. Fleet Management: Maintain and organize the customer courtesy vehicle inventory, ensuring vehicles are staged and ready for use. Documentation: Verify customer information (license, insurance) and complete all necessary legal paperwork for courtesy vehicle agreements. Financial Transparency: Securely collect customer credit card information and clearly communicate potential charges (fuel, tolls, or damages). Vehicle Inspections: Conduct thorough "walkaround" inspections with customers both before and after vehicle use to document condition and ensure quality. Systems Management: Manage the courtesy fleet using the OnTrac system; coordinate directly with the General Manager to add or remove vehicles from the program. Vehicle Care: Ensure every courtesy vehicle is "guest-ready" by replacing fuel and taking vehicles through the car wash as needed. Valet Services: Retrieve and deliver courtesy vehicles to guests on-site or at designated locations when required. Team Support: Perform other duties as assigned to support the service and sales departments. Qualifications Customer-First Mindset: Ability to stay calm and professional under pressure while providing a luxury-level experience. Attention to Detail: Precision in completing paperwork and inspecting vehicles is critical. Tech Savvy: Comfortable learning dealership software (OnTrac) and handling digital documentation. Safe Driving Record: Must possess a valid driver's license and a clean driving history. Reliability: Strong punctual habits and a proactive work ethic. Why Gilleland Chevrolet Cadillac? Join a team that values its employees as much as its customers. We offer a professional work environment, competitive pay, and the opportunity to work with two of the most iconic automotive brands in the world. Would you like me to add a specific salary range or list of benefits (like 401k or health insurance) to this posting?
$40k-61k yearly est. 10d ago
General Customer Service Job Family $17.87-20.00
Jons Marketplace 4.5
California jobs
Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Tortilla Department Clerk, Service Deli Counter Clerk, Courtesy Clerk, Utility Clerk, Customer Service Booth Person, Hot Foods, Counter Clerk and Scan File Clerk. Important Disclaimer Notice: The job duties, responsibilities and the requirements and conditions listed in this are representative only and not limited to the tasks that an employee may be required to perform. Jons reserves the right to revise to this job description at any time and to require employees to perform other tasks as circumstances or conditions of business or work environment change. The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
$43k-64k yearly est. 60d+ ago
Client Specialist
Talbots 4.8
Estero, FL jobs
About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01109 Coconut Point FL-Estero,FL 33928Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$26k-31k yearly est. 1d ago
Guest Relations Specialist
Rydell Cars 3.6
Durango, CO jobs
Pay Range: $17.00-$18.00 per hour Are you energetic, self-motivated, and passionate about creating positive guest experiences over the phone? Are you looking for a role where you can grow, make an impact, and be part of an exceptional team? If so, you may be the perfect fit for our Guest Relations Specialist position at Durango Motor Company! A Day in the Life As a Guest Relations Specialist, you are a key voice of our dealership. In this role, you will: Handle inbound calls and make outbound calls with professionalism and warmth Listen carefully to guest needs, collect accurate information, and provide basic service or support details Take clear notes and deliver accurate messages Demonstrate strong phone etiquette and communication skills Schedule service appointments and support guests throughout their experience Maintain an organized workflow and collaborate with teammates to ensure excellent service Adapt quickly as needs or priorities shift within the department If you enjoy helping others, staying organized, and delivering outstanding customer service, this role could be a great match for you. What We Offer Training & Growth - Paid hands-on training, career development, and clear advancement opportunities Work-Life Balance - Flexible PTO, sick leave, holiday pay, volunteer time off Health & Wellness - Medical, dental, vision, supplemental insurance, employer-paid life insurance, employee assistance program, Anytime Fitness discount Financial Perks - 401(k) with company match, Christmas Club savings/matching, annual boot allowance reimbursement, company uniforms, employee referral program Discounts & Extras - Employee discounts on products/services, supportive team culture built on collaboration & learning Responsibilities Answer all inbound calls promptly using approved scripts Transfer calls to the appropriate department or team member Understand guest expectations to deliver a positive experience Document all communications clearly for smooth follow-up Relay accurate information to the receiving team member or department Make follow-up calls after service visits to ensure guest satisfaction Partner with fellow operators to ensure all calls are covered Learn, practice, and implement pre-set scripts for inbound and outbound calls Adapt to department needs and workflow changes Requirements Sales, telemarketing, or related experience, preferred Valid driver's license with an acceptable driving record Strong verbal and written communication skills (bilingual is a plus) Excellent computer proficiency Willingness to complete a pre-employment background check Genuine commitment to exceptional customer service Physical Requirements Frequently sitting, standing, walking, talking, and hearing. Occasional balancing, stooping, kneeling, and crouching. Ability to lift and move up to 20 pounds. Dependable attendance for all-scheduled shifts. Durango Motor Company is an EEO/AA/Veterans/Disabled employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$17-18 hourly Auto-Apply 50d ago
Customer Growth Executives
GBG 4.7
Georgia jobs
Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Account Management Team, GBG Americas At GBG, our Customer Growth Executives are the cornerstone of the Go-To-Market strategy, playing a critical role in ensuring client success and satisfaction. We are committed to building strong, long-lasting relationships with our clients, understanding their unique business needs, and delivering customized solutions that drive growth and value. Our team excels in a dynamic, fast-paced environment where innovation and teamwork are key to exceeding client expectations. By combining strategic insight, exceptional relationship management, and technical expertise, our Account Managers serve as trusted partners and advisors to our clients, helping them achieve success through GBG's solutions. We're more than a team-we're a crucial driver of client success and a key contributor to the overall success of GBG Americas. The Role As a Customer Growth Executive within GBG, you will play a pivotal role in driving client success and business growth. This role focuses on building and managing strong client relationships, ensuring clients receive maximum value from GBG's identity verification, fraud prevention, and compliance solutions. You'll be responsible for account growth, client retention, and long-term partnership development. In collaboration with cross-functional teams-including Professional Services, Sales, and Product-you will act as a trusted advisor, aligning GBG's solutions with clients' unique needs and business goals. Through strategic account management, solution consultation, and proactive problem-solving, you'll ensure client satisfaction and support commercial negotiations to expand and retain accounts. What you will do Client Relationship Management: Foster and maintain strong, lasting relationships with clients, acting as the primary point of contact. Account Growth and Retention: Identify upsell and cross-sell opportunities while ensuring high client retention and satisfaction. Solution Consultation: Collaborate with Professional Service Consultants and internal teams to deliver optimized solutions tailored to clients' technical and strategic needs. Commercial Negotiations: Lead contract renewals, pricing discussions, and negotiate terms that drive mutual business success. Quarterly Business Reviews (QBRs): Conduct regular, in-person QBRs to evaluate client success, review key metrics, and align on future strategies and goals - Up to 30% travel required Client Advocacy: Serve as a champion for clients, relaying feedback to internal teams to enhance products and services. Performance Tracking and Reporting: Monitor and report on key account metrics, ensuring transparency and proactive management of client success. Collaboration with Sales: Partner closely with Sales to transition new clients and identify opportunities for further engagement. Requirements Skills we are looking for Proven account management experience, with experience managing enterprise-level accounts in complex organizations. Proven success in managing accounts with an annual contract value (ACV) of >$3M with a track record of cross sell/upsell and retention rates of 90% or higher. Experience in the identity verification, fraud prevention, or related technology domains. Strong ability to build relationships with C-level stakeholders and influence strategic business decisions. Expertise in contract negotiations, upselling/cross-selling, and driving revenue growth. Skilled in conducting Quarterly Business Reviews (QBRs) and delivering customized solutions to meet client needs Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
$22k-30k yearly est. Auto-Apply 60d+ ago
Receptionist/Call Center Operator
Red McCombs Ford 3.9
San Antonio, TX jobs
Job Description Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
$25k-28k yearly est. 17d ago
Call Center Operator/Receptionist
Red McCombs Ford 3.9
San Antonio, TX jobs
Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred
$25k-28k yearly est. 60d+ ago
Receptionist/Call Center Operator
Red McCombs Ford 3.9
San Antonio, TX jobs
Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!
$25k-28k yearly est. Auto-Apply 60d+ ago

Learn more about Car Max Inc jobs

Overview
Reviews

Most in demand jobs

Zippia Careers
Office and Administrative Industry
Customer Specialist Jobs
Car Max Inc Jobs
Car Max Inc Customer Specialist Jobs

Updated January 20, 2026

Customer Specialist jobs at Car Max Inc - 32843 jobs

Customer Service Consultant Kenosha (Remote)

Customer/Client Advocacy Specialist

Customer Service Claims Specialist

Customer Experience & Operations Associate

Online Customer Service Representative

Sales INC 500 | Qualifications Specialists $140K-$190K

Cleaning Specialist

Full Time Sales Specialist, Store 171 Overland Park KS

Customer Service Representative / Store Associate (Closer)

Customer Service Representative / Store Associate (Closer)

General Customer Service Job Family $17.87-20.00

Customer Courtesy Expert

Customer Courtesy Expert

General Customer Service Job Family $17.87-20.00

Client Specialist

Guest Relations Specialist

Customer Growth Executives

Receptionist/Call Center Operator

Call Center Operator/Receptionist

Receptionist/Call Center Operator

Learn more about Car Max Inc jobs

Most common jobs at Car Max Inc

Most in demand jobs