Customer Specialist jobs at Car Max Inc - 30699 jobs
Customer Service Consultant Kenosha (Remote)
Carmax, Inc. 4.3
Customer specialist job at Car Max Inc
8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Experience Consultant Trainee
Position Overview As a Customer Experience Consultant Trainee, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We're not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
* Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
* Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
* Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
* Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
* Mentor others as your skillset expands.
* Achieve sales targets while providing an iconic customer experience.
* Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.
* Customer Experience Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate.
Required Qualifications
* Sales and customer service experience, in an area such as retail, is preferred.
* Thrive in a fast-paced sales environment.
* Good listening skills and a strong customer focus.
* High level of self-motivation to achieve performance goals.
* Strong written and verbal communication skills.
* Ability to learn and master new technologies; strong computer skills.
* Open availability for shifts that may include nights, weekends, and holidays.
* Must be open to shifting schedules two times per year according to needs of the business.
* Hybrid role with requirement for working on site one day per week.
* Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location.
About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$18.00 - $26.70
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
* To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
* For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$18-26.7 hourly Auto-Apply 11d ago
Looking for a job?
Let Zippia find it for you.
Customer/Client Advocacy Specialist
Wesley Group 3.7
Franklin, TN jobs
Title: Customer/Client Advocacy Specialist
Department: Relationship Management Team Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference.
We're looking for a Customer/Client Advocacy Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You'll Love Working Here:
Comprehensive Benefits: Medical, Dental, and Vision Insurance.
Secure Your Future: 401K with a generous company match.
Time to Recharge: Generous PTO - start accruing from day one!
Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.
Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.
Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.
Growth & Coaching: Learn from industry professionals committed to your success.
Diverse & Inclusive: We embrace what makes each team member unique!
Your Role:
Manage both existing and new client files collaboratively within the team
Ensure timely submission of clients for release with accurate documentation
Serve as the main point of contact for clients, facilitating clear communication and setting expectations
Handle challenging client situations with strong de-escalation skills
Negotiate effectively with clients and other contacts to achieve optimal outcomes
Manage a live call queue and team email inbox with responsiveness and professionalism
Maintain thorough, accurate client records in Salesforce
Deliver exit packages promptly and with attention to detail
Respond to emails, calls, and client feedback within 24 hours
Maintain consistent professional communication via phone, email, and mail
Key Skills and Proficiencies:
Proven negotiation and conflict resolution skills
Strong de-escalation and problem-solving abilities
Results driven and outcome focused
Excellent written and verbal communication skills
Exceptional interpersonal skills and professionalism
Ability to work independently and within a team
Strong time management and multi-tasking abilities
Flexibility and adaptability in a fast-paced environment
High attention to detail and accuracy
Ability to prioritize tasks and delegate when appropriate
Proficiency with Salesforce, Excel, Google Sheets, and G Suite
Prior customer service experience is required minimum of 2 yrs
Ready to Make a Difference?
This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team!
Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Compensation details: 50000 Yearly Salary
PI40e80ef3e88c-37***********2
$28k-41k yearly est. 1d ago
Customer Service Claims Specialist
National Safety Apparel 3.7
Brooklyn, OH jobs
Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production.
Essential Job Functions:
Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text).
Communicate clearly and professionally in both verbal and written formats.
Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues.
Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible.
Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy.
Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution.
Follow all established workflows and work instructions to ensure consistency and compliance.
Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy.
Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit).
Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries.
Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time.
Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support.
Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis.
Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers.
Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook.
Non-Essential Job Functions:
Other duties as assigned
Training: On the job
Qualifications:
Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required
Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce
Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic
Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work.
Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday
EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
$25k-31k yearly est. 1d ago
Customer Experience & Operations Associate
Aerin 3.7
New York, NY jobs
AERIN is seeking a detail-oriented, and dedicated Customer Experience & Operations Associate who will manage the communication and operational processes related to customer and trade inquiries for AERIN.com. The Customer Experience & Operations Associate will work to build and enhance relationships with our customer base to improve retention, customer lifetime value and contribute to the ecommerce revenue target. will also serve as a key partner and liaison to cross-functional team leads (e.g., eCommerce, Logistics, Finance, Production, 3
rd
party vendors) to resolve customer issues in a timely manner and devise solutions to improve the customer experience on AERIN.com.
Customer Service
Deliver a superior and personalized level service to all customer inquiries.
Field customer inquiries via email, phone, and chat. Actively troubleshoot and provide resolutions to customer inquiries in an efficient manner with a courteous tone that is representative of the AERIN.com brand.
Identify and communicate opportunities and customer feedback to help the brand continuously improve the customer experience.
Provide a luxury experience, developing relationships with VIP clients and proactively clientele utilizing in-depth product knowledge to deliver an exceptional customer experience and to achieve and exceed sales targets via the customer service channel.
Operations
Operate multiple systems and software applications simultaneously to support processes related to customer service, including the eCommerce platform, payment processor, and order management system.
Manage sales orders, on a daily basis; partner with the Logistics team and 3
rd
party Vendors on processing, shipping, returns and cancellations.
Manage and execute processes related to customer order inquiries, including account creation, inventory checks, product insights, backorder status, order placement, and fraud management.
Manage and execute processes related to post-purchase issues, such as order status, returns and refunds, and chargebacks.
Manage operational communication with 3
rd
party vendors regarding shipment tracking, returns, and damages.
Manage White Glove Delivery program by serving as a liaison between customers and Logistics to ensure proper communication for prompt delivery.
Manage fraud management and charge back investigations and analytics
Assist with manual order processing as needed during peak seasons.
Responsible for receiving, tracking, label creation and sending orders to clients.
Manage order trackers (Personalization, Damages, Refund Errors, etc.)
Trade Program Management
Manage communication and inquiries with trade program members, including inventory availability and projected lead times.
Collect relevant documentation from designers for trade program approval and manage designer discount program.
Recruit new designers to the program through strategic outreach and communication
Additional tasks as assigned.
Desired Skills and Experience:
Customer service experience in ecommerce luxury retail or a related industry preferred.
Comprehensive understanding of luxury clientele and communication.
Strong communication skills with a proactive, entrepreneurial attitude.
Ability to multi-task with strong organizational skills.
Ability to work independently to resolve complex and/or escalated situations.
Demonstrate the ability to work under pressure and diplomatically address challenging situations.
Ability to take initiative, ownership and accountability.
Strong sense of teamwork, ability to multi-task and manage priorities with ease.
Willingness and ability to work outside of normal business hours as needed.
Proficient in MS Office including MS Excel.
Experience with Netsuite, Gorgias, Salesforce Commerce Cloud, Braintree, Magento, or similar technologies preferred.
Bachelor's degree and/or equivalent professional experience.
About AERIN
AERIN is a global luxury lifestyle brand inspired by the signature style of its founder, Aerin Lauder. Based on the premise that living beautifully should be effortless, the brand develops curated collections in the worlds of beauty, fashion accessories, and home décor. With a passion for art, travel, fashion, and design, Aerin's own lifestyle serves as a focal point of inspiration for the brand. Classic, but always with a modern point of view, every piece is created to make life more beautiful, with a sense of ease and refinement.
$20k-32k yearly est. 3d ago
Customer Service Representative - Hybrid - Greenville, SC
Transcom 4.1
Greenville, SC jobs
General Information Location Greenville, SC Job ID 9427 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements Description
Do you have a passion for serving customers? Are you an expert in customer service and motivated to make a difference in the lives of others?
Our representatives come from a diverse range of backgrounds, but share a passion for serving our client's customers with their diabetes care devices. If you are an expert in customer service and motivated to make a difference in the lives of others, this is the opportunity for you!
What's in it for YOU!
$17.00 per hour, starting pay rate
Monthly performance-based incentives, potential
Onsite in our Greenville, SC office, and then move to Hybrid from your Home Office (based on performance)
Comfortable, climate-controlled office environment (no more being on your feet all day!)
Shifts end by 8:00pm ET
Paid Vacation
Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards
Health Benefits for you and your family, including medical, dental, vision
401(k) Investment options with employer match opportunities
Employee Assistance Program
Ability to develop your skills and grow your career
An opportunity to work for a company passionate about people
Career advancement
Join our Transcom Family as a Customer Service Representative at our Greenville, SC location!
In this full-time employee role, you'll support our client's customers with their diabetes care devices. You'll help with technical issues, ordering supplies, insurance questions, and general product support, This role requires patience, empathy, and the ability to communicate clearly while handling multiple systems and tasks.
What we are looking for:
We've got an exciting career opportunity for you, if you can:
Effortlessly engage with callers, actively listen, analyze, and isolate tech issues
Provide patience and empathy to callers that need support with time sensitive technical issues
Provide patience and empathy to callers that need support with purchasing or obtaining their diabetes care device
Comfortably navigate multiple applications to research solutions
Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness
Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness
Work independently with discipline and motivation to succeed in a call center environment where you work both onsite and hybrid from the comfort of your home
Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers
Work at a desk, wearing an approved wired headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment
Requirements
The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift.
At least 18 years or older
High School Diploma, or equivalent
Able to successfully pass a criminal background check
Reasonable driving distance to the Greenville, SC site
Able to work onsite initially, and then move to a hybrid schedule, based on performance
Able to work a full-time work week, with overtime opportunities, as needed
Able to maintain 100% strict adherence to the assigned schedule
Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
Strong computer knowledge, including ability to accurately type at least 30 wpm
Excellent English written and verbal communication skills
Courteous and friendly with a high level of professionalism
Willingness to follow procedures and adhere to policies
Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
Able to multitask applications while talking to customers on the phone
Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls
Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it
Highly adept at working with a high frequency of conflict situations, as well as upset customers
Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting
Able to use your hands to handle, control, or feel objects, tools, or controls
Previous call center experience, preferred
Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred
Experience with diabetes, medical background, exposure to medical terms, preferred
Location On-site
This role is located at: 650 Executive Center Dr. Greenville, SC 29615.
This role will be hybrid, based on performance. When you move to the hybrid phase of employment, there are work-at-home requirements:
Transcom provides you with the equipment needed for this position. The computer contains a built-in webcam that is required to be used for training and meetings.
You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, this includes caring for someone else in the home.
Your home office must be a private room with a door and cannot be a shared office space.
Your monitor cannot face a window, if the office is on a ground floor.
Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet.
Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used.
Your hardwired internet connection must meet the minimum speed requirements:
Minimum download speed 20 Mbps
Minimum upload speed 3 Mbps
Ping less than 100 ms or less
What Life at Transcom is like!
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.
At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
We are the voice of our clients. We are Transcom.
We are passionate about people and look forward to meeting you!
$17 hourly 6d ago
Online Customer Service Representative
London Jewelers 3.5
Glen Head, NY jobs
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 14h ago
Journeys Bilingual (Spanish/English) Customer Service Representative - Remote(TN and FL Residents)
Genesco 4.2
Tallahassee, FL jobs
The Ideal Candidate As a Bilingual Customer Service Representative, you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and canceling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store experiences.
Position Benefits
40% off employee discount at all Genesco retail locations and online.
Advancement opportunities within the first 6 months of employment.
Weekly pay
Dental, Life, Medical, and Vision coverage and insurance.
401K Contribution program.
Journeys and Genesco Scholarship programs.
Tuition and Student Loan Repayment assistance.
Employee Assistance - Mental Health, Financial Planning, and Legal Advice.
How You Will Make an Impact
Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary.
Efficiently using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information.
Personalizing all interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention.
Meeting and maintaining the standard of expectations with attendance and all Key Performance Indicators (KPIs).
Ensuring and maintaining the safety, security, and privacy of all customer information.
Completing additional tasks as required to support business needs.
Experience and Skills You'll Need to Have
High school diploma or GED.
1-2 years of customer service or retail experience preferred.
Strong verbal, written, and interpersonal communication skills.
Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations.
Proficiency in learning and using new software applications.
Excellent problem-solving and conflict resolution skills.
Strong attention to detail and ability to multitask effectively.
Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding.
Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement).
Work From Home Requirements
Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.
Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.
Tablets, Chromebooks, and MacBook Airs are not permitted.
RAM: Minimum of 16 GB.
Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).
Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.
Web Camera: Integrated or external webcam.
Mouse: External mouse required.
Cell Phone: Must have Wi-Fi capability and a charger.
Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.
Minimum speed: 50 Mbps download / 5 Mbps upload.
Recommended speed: 100+ Mbps download / 10+ Mbps upload.
Test your speed at ******************
You must pass the official system test at ************************** using Google Chrome.
Power: Devices must remain charged at all times to avoid work disruptions.
Verification: All equipment and internet access are your responsibility and will be verified during onboarding.
Apply
Inside Sales Qualification Specialist | $140K-$190K Top Earners |
NO Cold Calling
4-Day Work Week | Warm Leads Only | Weekly Pay | INC 500 Company
The Opportunity
Ready to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to:
Work only 4 days a week (hello, 3-day weekends!)
Earn serious money ($140K-$190K for our top 10%)
Get paid weekly (including your commissions!)
Feel good about helping real people solve real problems
Never make another cold call (our marketing team delivers 3,000+ warm leads weekly)
Requirements:
Must successfully pass all training assessments upon completion of the 2-week training program
Ability to attend and participate in training for the first two (2) weeks according to the schedule provided at the time of hire
Must have technical experience using multiple platforms, including CRM systems, and be comfortable operating a Mac
What You'll Do
As a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares:
Connect with warm leads who have already reached out to us through outbound sales calls
Understand their unique situation through thoughtful conversation
Pre-qualify prospects for our services
Schedule appointments with our closing team
Track interactions in Salesforce
Your Schedule
Tennessee: Monday-Thursday, 9am-7pm (In-Office, Franklin)
Nevada: Friday - Monday, 9am-7pm (In-Office, Las Vegas)
You'll Thrive Here If You:
Have 2-3 years of proven sales experience (telesales preferred)
Consistently hit or exceed sales targets
Are highly organized and self-motivated
Have strong computer skills (Salesforce experience a plus)
Communicate clearly and professionally
Want to feel good about the work you do every day
Award-Winning Culture
We've collected over 75 business awards since 2020, including:
2024 Great Place to Work Certified
Fortune Magazine's Best Workplaces for Women
Nashville Business Journal's Best Places to Work
Inc. 5000 Fastest Growing Company
What's In It For You
Exceptional Earnings: Base salary + uncapped commission with top performers earning $140K-$190K
Weekly Pay: Commissions paid every week (not monthly or quarterly!)
Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly
Premium Benefits:
MacBook provided for work tasks
401(k) with company match
Comprehensive medical, dental, and vision insurance
Company-paid short-term disability
Life insurance and parental leave
Employer-funded HSA
Generous PTO + 9 paid holidays + 2 floating holidays
The Workspace
Our modern offices aren't your typical corporate cubicle farms:
World-class onsite fitness center
Walking trails and natural courtyard with WiFi
Food center and regular food truck visits
Team-building lounge areas
The occasional foosball tournament
Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge
Growth Opportunities
We believe in promoting from within. Join a company that invests in your development through:
Leadership training programs
Clear advancement pathways
Robust employee recognition
Monthly town hall meetings that keep everyone informed
Ready to Join Our Team?
If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time-this is it. Apply now and let's talk!
Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
In Office Franklin TN - Monday - Thursday 9am - 7pm
PI25e07812b418-37***********8
$38k-51k yearly est. 1d ago
Seasonal Customer Service Specialist- Temp to Hire- Hybrid- Johnston & Murphy
Genesco 4.2
Nashville, TN jobs
The Ideal Candidate The Customer Service Specialist is responsible for servicing the needs of Johnston & Murphy customers and retail locations using excellent product knowledge and internal processes. How You Will Make an Impact
Handle incoming calls to process customer orders driven from catalog and web
Answer inquiries by phone or e-mail from customers, retail stores and other departments concerning orders, shipments and returns.
Meet individual and team customer focused goals
Provide timely feedback regarding system needs, process improvements, website issues or customer concerns
Act as an ambassador for the brand to the outside world; adheres to an appropriate and effective set of core values.
Effective communicator within the organization; build lasting and productive relationships with co-workers.
Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure.
Assist with special projects within the organization
Experience and Skills You'll Need to Have
1 year experience in a customer service, retail or sales related field
High school diploma or equivalent, some college preferred.
Effective interpersonal skills and customer focused attitude to contribute to the success of the team
Must be able to work at least 25 hours weekly with various 5-hour shifts Monday - Friday between the hours of 7a-7p and 2 Saturdays monthly from 9a-2p.
Please note that this is a hybrid opportunity (3 days at home, 2 days in office) AFTER 60 days
#LI-LC1
#LI-Hybrid
#LI-CC1#LI-LC1
Apply
$25k-30k yearly est. 4d ago
Cleaning Specialist
Diamonds International 4.5
Miramar, FL jobs
We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable.
Duties and responsibilities
Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed.
Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets.
Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels.
Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas.
Waste management: Empty trash and recycling bins and replace liners.
Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment.
Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored.
Qualifications and skills
Prior experience as a janitor or cleaner is often preferred.
Strong attention to detail.
Ability to work independently and manage time effectively.
Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods.
Ability to follow instructions and safety protocols.
Good communication skills.
$39k-54k yearly est. 4d ago
Key Account Sales Specialist, Target (JLB)
Advantage Solutions 4.0
Minneapolis, MN jobs
Minimum: USD $18.50/Hr.
Maximum: USD $26.44/Hr.
Market Type: Hybrid
KEY ACCOUNT SALES SPECIALIST, TARGET (JLB Division)
The TeamOur Sales/Account Management team partners with vendors to drive growth at Target. We provide actionable insights and data-driven recommendations to help brands succeed in a competitive retail environment.
The RoleWe're looking for a detail-oriented, proactive team member to support account management and vendor relationships. In this role, you'll manage item setup, reporting, and logistics while helping ensure smooth execution and profitable growth for our business. This is a Hybrid opportunity working several days a week in our client's office.
What You'll Do
Serve as a key advocate for assigned vendors, ensuring alignment with Target's needs and driving business success.
Build strong relationships with vendors and Target teams through clear, effective communication.
Support foundational account management tasks, including weekly and ad-hoc reporting.
Manage item setup, maintenance, and accuracy for both in-store and online assortments.
Coordinate logistics and resolve shipment-related issues with Target.
Maintain master item listings and handle buyer requests such as samples, labeling, and planogram needs.
Identify process improvement opportunities and collaborate cross-functionally to implement efficiencies.
Assist Account Managers in preparing for line reviews, top-to-top meetings, and other key presentations.
What You'll Bring
Strong service orientation and collaborative approach
Excellent organizational skills with ability to prioritize and multitask
Analytical mindset with high attention to detail and data accuracy
Exceptional communication skills including written, verbal, and presentation
Proficiency in Microsoft Excel and comfort with reporting tools
Ability to build strong relationships and foster positive team dynamics
$18.5-26.4 hourly 3d ago
Full Time Sales Specialist, Store 171 Overland Park KS
Ace Hardware 4.3
Overland Park, KS jobs
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties and Responsibilities
Customer Service
Project a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess good product knowledge and knowledge of store layout and location of products.
Store Operations
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s).
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s).
Responsible for maintenance of back stock levels in assigned department(s).
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s).
Assist with overall maintenance of the store.
Ensure that weekly price changes are done in assigned department(s).
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s).
Assist with providing a clean and orderly sales floor including end caps and ad merchandise.
Assist with merchandise resets throughout store, especially in assigned department(s).
Ensure signage is current in assigned department(s).
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Participate in store meetings.
Communicate any merchandising, cost control or sales ideas to General Manager.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Floor sales and/or replenishment experience in a retail environment preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$13.00
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$34k-52k yearly est. 1d ago
Architectural Sales Specialist
Kala 3.4
Miami, FL jobs
KALA specializes in premium materials, including marble, porcelain, terrazzo, vinyl, and hardwood, supplying these to designers and architects for luxury real estate projects across the Americas. With over a decade of experience, we are dedicated to helping clients select the right materials that shape the narrative of each project, empowering their creativity. Known for outstanding service and expertise, we guide clients through the intricate process of material selection. KALA has built trusting relationships within the design industry and strives to deliver exceptional materials and a seamless experience to bring creative ideas to life.
Role Description
This is a full-time on-site role for an Architectural Sales Specialist based in Miami, FL. The primary responsibilities include managing relationships with architects and interior designers, promoting and selling KALA's range of materials for architectural and design projects, and identifying growth opportunities in the luxury real estate sector. Additional duties include providing product presentations, collaborating with clients to meet project goals, and staying updated on industry trends. The role requires a proactive and customer-centered approach to drive sales and build long-term partnerships.
Qualifications
Proven skills in Sales and Sales Management with the ability to meet and exceed targets
Background or experience in Interior Design, with an understanding of architectural and design processes
Knowledge of Furniture and Building Materials, including their characteristics and applications in design projects
Strong communication, negotiation, and relationship-building abilities
Proficiency in project and time management
Bachelor's degree in Architecture, Interior Design, Business, or a related field is preferred
$37k-52k yearly est. 4d ago
Bilingual Spanish/English Phone Support Representative - Onsite
Genesco 4.2
Nashville, TN jobs
We are seeking a dedicated and customer-focused individual to join our team as a Bilingual Phone Support Representative at Journeys. In this role, you will handle inbound customer calls, assisting with order placements, tracking, updates, cancellations, and providing comprehensive information about our products and website. Your commitment to delivering exceptional service will play a crucial role in enhancing our customers' experiences.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up-to-date.
Data Management: Utilize various computer software and applications to navigate customer accounts, document case notes, process orders, and handle payment information efficiently.
Brand Representation: Serve as an ambassador for the Journeys brand, personalizing each interaction to foster customer loyalty and retention.
Performance Standards: Consistently meet attendance requirements and key performance indicators (KPIs) to maintain high service quality.
Information Security: Uphold the safety, security, and privacy of all customer information in compliance with company policies.
Additional Support: Perform other tasks as needed to support business operations.
Qualifications:
High school diploma or GED.
1-2 years of customer service or retail experience preferred.
Strong verbal, written, and interpersonal communication skills.
Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations.
Proficiency in learning and using new software applications.
Excellent problem-solving and conflict resolution skills.
Strong attention to detail and ability to multitask effectively.
Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding.
Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement).
Benefits:
Employee Discount: Enjoy a 40% discount on Journeys merchandise, in store and online.
Weekly Pay: Receive weekly compensation for your work.
Comprehensive Paid Training: Receive in-depth training over two seeks to equip you with the tools and knowledge needed for success in this role.
Career Growth: Unlock opportunities to advance your career within Journeys, with pathways to grow in customer service, leadership, and beyond.
Health and Wellness: Access medical, dental, and vision insurance options, along with mental health support through an Employee Assistance Program.
Retirement Savings: Participate in Genesco's 401(k) plan with company matching contributions.
Education Support: Benefit from tuition assistance, student loan contributions, and discounts on educational programs.
Financial Protection: Take advantage of life insurance, critical illness, and hospital indemnity plans.
If you are passionate about delivering outstanding customer service and eager to represent the Journeys brand, we encourage you to apply for this position.
Apply
$27k-31k yearly est. 3d ago
Key Account Sales Specialist, Target (JLB)
Advantage Solutions 4.0
Minneapolis, MN jobs
Primary Posting Location : City Minneapolis Primary Posting Location : State/Province MN Primary Posting Location : Postal Code 55401 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
KEY ACCOUNT SALES SPECIALIST, TARGET (JLB Division)
The Team
Our Sales/Account Management team partners with vendors to drive growth at Target. We provide actionable insights and data-driven recommendations to help brands succeed in a competitive retail environment.
The Role
We're looking for a detail-oriented, proactive team member to support account management and vendor relationships. In this role, you'll manage item setup, reporting, and logistics while helping ensure smooth execution and profitable growth for our business. This is a Hybrid opportunity working several days a week in our client's office.
What You'll Do
Serve as a key advocate for assigned vendors, ensuring alignment with Target's needs and driving business success.
Build strong relationships with vendors and Target teams through clear, effective communication.
Support foundational account management tasks, including weekly and ad-hoc reporting.
Manage item setup, maintenance, and accuracy for both in-store and online assortments.
Coordinate logistics and resolve shipment-related issues with Target.
Maintain master item listings and handle buyer requests such as samples, labeling, and planogram needs.
Identify process improvement opportunities and collaborate cross-functionally to implement efficiencies.
Assist Account Managers in preparing for line reviews, top-to-top meetings, and other key presentations.
What You'll Bring
Strong service orientation and collaborative approach
Excellent organizational skills with ability to prioritize and multitask
Analytical mindset with high attention to detail and data accuracy
Exceptional communication skills including written, verbal, and presentation
Proficiency in Microsoft Excel and comfort with reporting tools
Ability to build strong relationships and foster positive team dynamics
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$18.5-26.4 hourly 5d ago
Customer Service Representative / Store Associate (Closer)
E E Wine 3.8
Bealeton, VA jobs
Full-time, Part-time Description
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 60d+ ago
Customer Service Representative / Store Associate (Closer)
E E Wine Inc. 3.8
Bealeton, VA jobs
Description:
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements:
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 26d ago
General Customer Service Job Family $17.87-20.00
Jons Marketplace 4.5
Glendale, CA jobs
Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Cashier, Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Service Deli Counter Clerk, Customer Service Booth Person and Scan File Clerk.
$43k-65k yearly est. 60d+ ago
Client Specialist
Talbots 4.8
Estero, FL jobs
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01109 Coconut Point FL-Estero,FL 33928Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$26k-31k yearly est. 1d ago
Guest Relations Specialist
Rydell Cars 3.6
Durango, CO jobs
Pay Range: $17.00-$18.00 per hour
Are you energetic, self-motivated, and passionate about creating positive guest experiences over the phone? Are you looking for a role where you can grow, make an impact, and be part of an exceptional team? If so, you may be the perfect fit for our Guest Relations Specialist position at Durango Motor Company!
A Day in the Life
As a Guest Relations Specialist, you are a key voice of our dealership. In this role, you will:
Handle inbound calls and make outbound calls with professionalism and warmth
Listen carefully to guest needs, collect accurate information, and provide basic service or support details
Take clear notes and deliver accurate messages
Demonstrate strong phone etiquette and communication skills
Schedule service appointments and support guests throughout their experience
Maintain an organized workflow and collaborate with teammates to ensure excellent service
Adapt quickly as needs or priorities shift within the department
If you enjoy helping others, staying organized, and delivering outstanding customer service, this role could be a great match for you.
What We Offer
Training & Growth - Paid hands-on training, career development, and clear advancement opportunities
Work-Life Balance - Flexible PTO, sick leave, holiday pay, volunteer time off
Health & Wellness - Medical, dental, vision, supplemental insurance, employer-paid life insurance, employee assistance program, Anytime Fitness discount
Financial Perks - 401(k) with company match, Christmas Club savings/matching, annual boot allowance reimbursement, company uniforms, employee referral program
Discounts & Extras - Employee discounts on products/services, supportive team culture built on collaboration & learning
Responsibilities
Answer all inbound calls promptly using approved scripts
Transfer calls to the appropriate department or team member
Understand guest expectations to deliver a positive experience
Document all communications clearly for smooth follow-up
Relay accurate information to the receiving team member or department
Make follow-up calls after service visits to ensure guest satisfaction
Partner with fellow operators to ensure all calls are covered
Learn, practice, and implement pre-set scripts for inbound and outbound calls
Adapt to department needs and workflow changes
Requirements
Sales, telemarketing, or related experience, preferred
Valid driver's license with an acceptable driving record
Strong verbal and written communication skills (bilingual is a plus)
Excellent computer proficiency
Willingness to complete a pre-employment background check
Genuine commitment to exceptional customer service
Physical Requirements
Frequently sitting, standing, walking, talking, and hearing.
Occasional balancing, stooping, kneeling, and crouching.
Ability to lift and move up to 20 pounds.
Dependable attendance for all-scheduled shifts.
Durango Motor Company is an EEO/AA/Veterans/Disabled employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.