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Become A Car Sales Consultant

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Working As A Car Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $68,000

    Average Salary

What Does A Car Sales Consultant Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Car Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Car Sales Consultant Career Paths

Car Sales Consultant
Sales Consultant Account Executive
Account Manager
5 Yearsyrs
Sales Consultant Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Sales Consultant Account Executive Account Manager
Senior Account Manager
7 Yearsyrs
Sales Person Technician Team Leader
Sales Manager
5 Yearsyrs
Sales Person Technician Consultant
Marketing Manager
5 Yearsyrs
Sales Person Specialist Consultant
Business Development Manager
9 Yearsyrs
Driver Foreman Manager
Branch Manager
6 Yearsyrs
Driver Foreman Assistant Manager
District Sales Manager
7 Yearsyrs
Driver Specialist Consultant
Regional Sales Manager
9 Yearsyrs
Security Officer Specialist Sales Specialist
Territory Manager
7 Yearsyrs
Security Officer Officer Owner
Director Of Sales And Marketing
9 Yearsyrs
Security Officer Officer Operations Manager
Sales And Marketing Manager
6 Yearsyrs
Service Advisor Shop Foreman Owner
Founder And Chief Executive Officer
7 Yearsyrs
Service Advisor Shop Foreman Owner/Operator
Territory Sales Manager
7 Yearsyrs
Service Advisor Shop Foreman Store Manager
Sales Account Manager
6 Yearsyrs
Sales And Leasing Consultant Loan Officer Credit Analyst
Relationship Manager
6 Yearsyrs
Sales And Leasing Consultant Loan Officer Senior Account Executive
General Sales Manager
8 Yearsyrs
Sales And Leasing Consultant Loan Officer Senior Sales Representative
Internet Sales Manager
6 Yearsyrs
Technician Team Leader Owner
Owner And Founder
6 Yearsyrs
Internet Sales Consultant Sales Manager Business Owner
Entrepreneur
5 Yearsyrs
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Do you work as a Car Sales Consultant?

Help others decide if this is a good career for them

Average Length of Employment
Sales Consultant 2.2 years
Sales Person 2.2 years
Sales Assistant 2.1 years
New Car Inspector 1.8 years
Sales Expert 1.8 years
Top Careers Before Car Sales Consultant
Cashier 11.5%
Server 5.1%
Manager 4.3%
Owner 2.9%
Internship 2.5%
Supervisor 2.3%
Waitress 2.3%
Top Careers After Car Sales Consultant
Cashier 6.6%
Owner 4.9%
Driver 4.7%
Server 4.6%
Manager 4.3%

Do you work as a Car Sales Consultant?

Car Sales Consultant Demographics

Gender

Male

69.2%

Female

22.7%

Unknown

8.1%
Ethnicity

White

60.4%

Hispanic or Latino

18.0%

Black or African American

11.2%

Asian

6.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

60.9%

French

6.5%

Portuguese

4.3%

Arabic

4.3%

German

3.6%

Mandarin

2.9%

Russian

2.2%

Carrier

2.2%

Chinese

2.2%

Japanese

2.2%

Bosnian

1.4%

Croatian

1.4%

Hindi

0.7%

Korean

0.7%

Ukrainian

0.7%

Armenian

0.7%

Kurdish

0.7%

Hebrew

0.7%

Tagalog

0.7%

Serbian

0.7%
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Car Sales Consultant Education

Schools

University of Phoenix

24.5%

The Academy

8.8%

Strayer University

5.9%

Northern Virginia Community College

5.4%

University of Houston

4.4%

Liberty University

4.4%

Oklahoma State University

4.4%

Lansing Community College

3.9%

Arizona State University

3.9%

Texas A&M University

3.9%

University of Alabama

3.4%

Northwood University

3.4%

University of Akron

2.9%

University of South Florida

2.9%

Mesa Community College - Boswell

2.9%

Universal Technical Institute

2.9%

Ashford University

2.9%

Montgomery College

2.9%

Miami Dade College

2.9%

University of Kansas

2.9%
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Majors

Business

34.1%

Criminal Justice

7.9%

General Studies

5.5%

Management

4.7%

Communication

4.6%

Psychology

4.4%

Marketing

4.1%

Accounting

3.8%

Finance

3.7%

Liberal Arts

3.3%

Automotive Technology

3.1%

Computer Science

3.0%

Political Science

2.8%

Education

2.7%

Kinesiology

2.6%

Graphic Design

2.3%

English

2.0%

General Sales

2.0%

Electrical Engineering

1.8%

Nursing

1.8%
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Degrees

Other

38.3%

Bachelors

33.1%

Associate

16.1%

Masters

5.5%

Certificate

3.8%

Diploma

1.7%

License

0.8%

Doctorate

0.7%
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Top Skills for A Car Sales Consultant

  1. Customer Service
  2. Customer Vehicles
  3. Internet
You can check out examples of real life uses of top skills on resumes here:
  • Certified Elite Sales Associate providing outstanding customer service and regularly applying sales and negotiating techniques.
  • Performed over 1200 Internet Mystery shops and prepared presentations for Ford s Chicago, Cincinnati and Washington Regional offices.
  • Greeted customers on sales floor and ascertained make, type and quality of merchandise desired.
  • Maintained exceptional product knowledge to successfully negotiate and sell an average of seven vehicles weekly.
  • Determine the needs of the customer by listening and asking questions as well as effectively close automotive sales.

How Would You Rate Working As a Car Sales Consultant?

Are you working as a Car Sales Consultant? Help us rate Car Sales Consultant as a Career.

Top Car Sales Consultant Employers

Jobs From Top Car Sales Consultant Employers

Car Sales Consultant Videos

Automotive Sales Consultant, Career Video from drkit.org

Automotive Consultant Sales Training

CarMax Sales Consultant: Not a Traditional Used Car Dealer

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