What does a Car Sales Consultant do?
Car sales consultant responsibilities
Here are examples of responsibilities from real car sales consultant resumes:
- Coordinate and manage services and requests from clients for BMW, Lexus, and Mercedes for auto body repairs and restorations.
- Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
- Work with agency partners on creative execution for Facebook marketing campaigns (including design, layout and copy).
- Develop inventory database for tracking parts list on eBay.
Car sales consultant skills and personality traits
We calculated that 18% of Car Sales Consultants are proficient in Customer Service, Customer Satisfaction, and Sales Process. They’re also known for soft skills such as Selling skills, Math skills, and Interpersonal skills.
We break down the percentage of Car Sales Consultants that have these skills listed on their resume here:
- Customer Service, 18%
Demonstrated an unwavering commitment to customer service, taking new customers while maintaining premium service levels with previous customers.
- Customer Satisfaction, 10%
Maintain an owner follow-up system of over 100 customers that encouraged repeat and referral business and contributes to customer satisfaction.
- Sales Process, 9%
Collaborated with management to identify new business opportunities & participated in sales process.
- Automotive Sales, 8%
Determine the needs of the customer by listening and asking questions as well as effectively close automotive sales.
- Test Drive, 6%
Demonstrated advantages and characteristics of suitable cars or trucks on the lot and took the potential buyer on test drives.
- Referral Business, 6%
Developed relationships with customers after the sale to ensure that they are satisfied with their purchase and encourage referral business.
Most car sales consultants use their skills in "customer service," "customer satisfaction," and "sales process" to do their jobs. You can find more detail on essential car sales consultant responsibilities here:
Selling skills. To carry out their duties, the most important skill for a car sales consultant to have is selling skills. Their role and responsibilities require that "retail sales workers must be persuasive when interacting with customers." Car sales consultants often use selling skills in their day-to-day job, as shown by this real resume: "reported to the vehicle sales manager regarding objectives, planned activities, reviews and analyses. "
Math skills. Many car sales consultant duties rely on math skills. "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.," so a car sales consultant will need this skill often in their role. This resume example is just one of many ways car sales consultant responsibilities rely on math skills: "review sales statistics and plan more effectively to improve sales. "
Interpersonal skills. This is an important skill for car sales consultants to perform their duties. For an example of how car sales consultant responsibilities depend on this skill, consider that "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a car sales consultant: "use interpersonal skills and crm to follow leads and build customer relationships. ".
Customer-service skills. For certain car sales consultant responsibilities to be completed, the job requires competence in "customer-service skills." The day-to-day duties of a car sales consultant rely on this skill, as "retail sales workers must be responsive to the wants and needs of customers." For example, this snippet was taken directly from a resume about how this skill applies to what car sales consultants do: "acted as a principal contact between the new and used vehicle sales department and the new/used vehicle customer. "
The three companies that hire the most car sales consultants are:
- DARCARS Automotive Group16 car sales consultants jobs
- Koons Ford Lincoln of Annapolis8 car sales consultants jobs
- Auto Lenders
6 car sales consultants jobs
Choose from 10+ customizable car sales consultant resume templates
Build a professional car sales consultant resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your car sales consultant resume.
Compare different car sales consultants
Car sales consultant vs. Business sales associate
A business sales associate's primary goal is to secure sales and reach sales targets. To make this possible, a business sales associate conducts market research and analyses to identify new business and client opportunities, generates leads, and develops sales strategies. They usually reach out to potential clients or representatives through calls or correspondence, arrange appointments, discuss product or service specifications, organize payment plans, and negotiate contracts, building positive business relationships along the way. Moreover, they produce progress reports and coordinate with managers regularly.
While similarities exist, there are also some differences between car sales consultants and business sales associate. For instance, car sales consultant responsibilities require skills such as "automotive sales," "test drive," "referral business," and "gross profit." Whereas a business sales associate is skilled in "business sales," "crm," "customer support," and "sales associates." This is part of what separates the two careers.
The education levels that business sales associates earn slightly differ from car sales consultants. In particular, business sales associates are 3.1% more likely to graduate with a Master's Degree than a car sales consultant. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Car sales consultant vs. Adviser sales
Adviser sales are responsible for reaching out to clients through calls and correspondence to promote and sell products or services. With a sales target to reach, they must secure sales by prioritizing customer satisfaction. There are also instances when they have to perform follow-up calls, conduct surveys or polls, process payments or refunds, and even handle complaints, issues, and concerns. Furthermore, it is essential to coordinate with the team and adhere to company policies and regulations.
In addition to the difference in salary, there are some other key differences worth noting. For example, car sales consultant responsibilities are more likely to require skills like "automotive sales," "test drive," "referral business," and "toyota." Meanwhile, an adviser sales has duties that require skills in areas such as "pos," "loss prevention," "good communication," and "store management." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Adviser sales tend to reach similar levels of education than car sales consultants. In fact, they're 0.7% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Car sales consultant vs. Sales expert
Sales experts are also known as sales specialists who are equipped with an in-depth understanding of the organization's products and services. These experts prepare the marketing budget, lead the sales team, forecast sales, and analyze market trends. They see to it that the company is updated to the market trends and remains profitable through new customers and sales calls. The solutions they provide are very important to enhance the increase of organizational revenue and overall presence in the business world.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a car sales consultant is likely to be skilled in "automotive sales," "test drive," "referral business," and "toyota," while a typical sales expert is skilled in "strong customer service," "product expertise," "wireless products," and "costco."
Most sales experts achieve a similar degree level compared to car sales consultants. For example, they're 1.4% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.Car sales consultant vs. Sales promoter
Types of car sales consultant
Updated January 8, 2025
