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About Us: TradeTheNews.com is a private financial intelligence community which marries live audio analyst squawks with real-time headlines and the ability to ask question directly to the analyst in real-time 24-hrs a day. We are known for our speed and ability to filter out all the noise so the professional investor or trader can focus on what they do best...TRADING. Our team is made up of individuals with a variety of backgrounds including hedge funds, prop or institutional trading experience, analysts, Equity, FOREX, Futures, Fixed Income and Credit. Account manager/Sales Associate Job DescriptionShift: Full-time, day shift (EST) Compensation: Base hourly rate + commission, total starting from $60,000/year Employment Type: Contract (long term) Location: NY+NJ only, Hybrid - Remote* + occasional visits to clients in NYC area (1-3 times per week) * Remote work requires a dedicated, quiet workspace with a closing door. As an Account Manager/Sales Associate, you will: Respond to client inquiries, handle administrative tasks, and manage phone calls. Pursue both warm and hot leads, prospecting and generating new sales leads through referrals and cold-calling, focusing on financial institutions. Visit prospects on trading desks, recommending features, and manage the sales cycle from trial to contract execution. Encourage individuals to apply, leveraging relationships within the buy and sell-side communities for success. Collaborate closely with the support and development teams, learning to assist clients with the NewsStation platform and participating in testing new platform releases. Objectives of this role: Provide exceptional client support. Generate high-quality leads to expand our customer base. Achieve or exceed sales targets, contributing to month-over-month growth. Promote our company as the real-time financial news analysis industry leader. Optimize efficiency in winning and closing sales. Required Experience: Degree or work experience in finance. Sales, telemarketing, or call center experience. Sell-side (preferably) or buy-side trading experience. Positive, energetic personality with strong focus and communication skills. Ability to multitask effectively. Fluency in multiple languages is a plus. What will help you be successful: Strong industry contacts. Ability to leverage contacts and relationships effectively. Enthusiasm for prospecting and hunting. Comprehensive understanding of how news flow impacts various asset classes. Proven track record of meeting or exceeding sales targets. Excellent interpersonal and presentation skills. Job Types: Full-time, Contract Pay: From $60,000.00 per year Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Quarterly bonus Experience: Sales management: 5 years (Preferred) Financial Markets: 5 years (Required) Trading: 5 years (Required) Institutional sales: 5 years (Required) Location: New Jersey (Required) Work Location: Remote

The Producer is accountable for the successful planning, management, and execution of production events. The Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems, and optimizing the deployment of production resources. The Producer partners with senior production staff to execute elements of complex shows. This position serves as the primary point of contact for customers once the handoff from a seller has been completed. The Producer reports to the Associate Director, Event Production. Key Job Responsibilities Organizational Leadership * Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline. * Responsible for the creation, analysis, and execution of project budgets and plans, partnering with the appropriate discipline leads to mitigate risks and sub-rental spend. * Responsible for ensuring all work is delivered within target contribution margins. * Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project. * Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. * Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards. * Support, sponsor and execute all company initiatives. * Communicate goals and objectives to Event Execution team members clearly and frequently. * Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook. Production Management * Manages events with a scope that qualifies for production services * Responsible for leading a team, assigning responsibilities, setting expectations, and executing the event. * Maintain the global perspective of the account to ensure ongoing client satisfaction and continuity across all events. * Serve as a strategic partner for the customer to realize their vision from concept to execution. * Complete a post-show event report to communicate account intelligence with show team on a per event basis. * Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients. * Responsible for addressing client needs by organizing client meetings, creating, and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion. * Execute project planning of events utilizing Encore's project management software. * Responsible for properly planning resources and logistics across all assigned production work. * Required to have familiarity with all new and existing Encore equipment and services. * Partner with the market sales team by directly providing scoping and pricing for production projects. Job Qualifications * Bachelor's Degree or equivalent experience * 5+ years of Production or Show Experience required * Excellent communication skills including written, oral and presentation * Ability to listen carefully, responds intelligently, and follows up appropriately and consistently * Position requires computer knowledge * Self-motivated, self-starter, sense of urgency, personable and team oriented * Detail and service oriented with strong organizational skills * Ability to consistently meet deadlines Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Up to 75% Travel May Be Required The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1 #INDOPER

The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role manages venue(s) with $1 M - $8M in revenue and will report to a Regional Director, Venues or an RVP, Venues. Key Job Responsibilities Venue Partner Relationships • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. • Service high profile/visibility events and act as a point of escalation when needed. • Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. • Partners with Venue Sales Leadership on sales strategies • Creates and participate in business review presentations. Financial Management & Reporting • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. • Strategically ensure event profitability is maintained based on proper staffing per event • Achieves Encore's financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs. • Train and directs operations and sales managers to complete standard and ad hoc reports. • Complete and analyze reports to effectively manage the business. • Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients. • Review location P & L and develops action plans to address deficiencies/grow the business • Confirm venue partners process all payments to Encore in a timely basis. Operations Management • Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property • Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards. • Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. • See the Big Picture by efficiently sharing labor and equipment within the local market. • Guarantees a Encore management presence at all venue meetings, such as daily stand ups or sales meetings. • See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets. Technical Ability • Act as a resource or point of escalation for technical support for sales and operations leadership team • Ensures staff understands the technical aspects of the job • Effectively utilizes applicable company computer systems. Sales Management • Hold Sales Team accountable for maintaining a healthy pipeline at all times to achieve established revenue targets. • Confirm all known opportunities are in CRM and completed accurately and updated at all times. • See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely. • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Lead the team to exceed the expectations and needs of internal and external customers. • Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day. • Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. People Development • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. • Embrace and foster the company's Core Values. • Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. • Navigate the union labor market and associated management dynamics, where applicable. • Directs and Manages the human resources activities including selection, performance management, and learning. • Directs and provides focused and continued coaching to develop the skills of team members. • Verifies that employees are trained on Encore standards for service and equipment, and properly trained on company computer systems. • Recommends team members for training opportunities, as needed • Ensure Encore's D,E &I initiatives are implemented. Job Qualifications • Bachelor's degree is preferred or equivalent experience • 5+ years of audio visual experience • 3+ years of operations supervisory/management experience • 3+ years of customer service or hospitality experience • Sales experience is a plus • Working knowledge of audio visual equipment in a live show environment • Ops 200 & Leadership 200 Certification • Proficiency with the use of computer hardware • Proficiency with computer software and programs, including the Internet and Microsoft Office • Effective leadership abilities and customer satisfaction and people development focus. • A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Sitting: 2-3 hours per day • Standing: 4-5 hours per day • Walking: 4-5 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 2-3 hours per day • Climbing: 0-1 hour per day • Grasping: 4-5 hours per day Lifting Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Occasionally • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 50 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a 4% company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $24.00 per hour

Foreman team member is responsible for supervising the workflow tasks assigned to fabrication department employees, managing project work orders, timelines, product quality, and assuring customer needs are satisfied. Reports to Manager - Fabrication. Key Job Responsibilities Fabrication * Assist the Manager - Fabrication in the development and execution of operational plans that achieve all departmental and project goals. * Provide supervision and leadership both by example and direction to all team members. * Manage assigned projects and assigned team members to project completion, ensuring all details are inspected for production quality and customer satisfaction. * Provide leadership and supervision with team members daily time management. * Maintain production schedule and labor budgets. * Work on multiple projects simultaneously. * Meet tight deadlines while maintaining quality. * Train in other areas in fabrication shop. * Fabricate and assemble components if necessary. * Adhere and enforce all company policies and procedures. * Other duties assigned. Safety * Follow all applicable OSHA and corporate safety protocols and regulations. * Enforce best practices with safety; use of tools, machinery, equipment while providing training on safety gear and procedures. * Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications * Minimum 5+ years related supervisory experience related to fabrication, production, exhibits, special events or project management. * Strong working knowledge of CNC machining, metal fabrication and finishing methods required. * Working knowledge of current production standard operating procedures, safety protocols, materials, and installation methods unique to our business. * Working knowledge of minor electrical work; receptacles, LED lighting, lift mechanisms. * Proven supervisory experience in leading multiple projects and team members. * Delegate responsibilities to team members, and contractors. * Ability to interpret technical documentation and artistic renderings to support fabrication and production. * Ability to organize projects and teams through multiple departmental input. * Communicate verbally, computers, apps, and relevant software. * Experience at leading in a collaborative team environment. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require #INDOPER

Scenic artist is responsible for accurately executing custom designs and detailing on scenic elements to projects. Working closely with the fabrication manager, paint supervisor, production manager, and the design-creative team in the layout, painting, texturing, sculpting, and detailing of all hard scenic elements of a project. This position reports to Manager - Fabrication. Key Job Responsibilities Fabrication * Interpret design renderings and callouts. * Finsihes, lacquers, tints, was, spray finishing, brush, etc. * Custom mix and match paint. * Prime, finish coat, and seal all hard scenic pieces. * Sculpt and carve. * Touch up, rework, and maintenance on completed projects. * Create pounces patterns and stencils. * Attend show site installations as needed. * Other duties as assigned. Safety * Follow all applicable OSHA and corporate safety protocols and regulations. * Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications * 3 + years' experience in scenic artistry, finish painting, and carving or equivalent experience. * High School Diploma, GED or equivalent experience required. * Knowledge and proficiency with scenic or faux painting techniques and basic carving. * Ability to read and interpret working drawings and renderings. * Ability to follow directions with scheduled hours. * Ability to work both in a collaborative team environment and work independently as the project dictates. * Communicate verbally, through computers, apps, and relevant software. * Meet tight timelines and strict deadlines. Competency Group Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work is performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work will be completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. * Understands and fosters the hotel/client relationship. Training/Staff Development * Creates an atmosphere that fosters the development of technical and leadership skills in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. * Develops self as subject matter expert in discipline of specialty. * Stays current with technology and industry trends. Event Supervision * Performs advanced work (pre/during/post event) with operations team members. * Supervises and directs other technicians during an event. Equipment Maintenance * Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. * Performs inventory and forecasting of equipment needs. Job Qualifications * Bachelor's Degree is preferred. * 5+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required. * 4-5 years of customer service or hospitality experience is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. * Strong customer, client and coworker interface experience and abilities. * Self-starter/works independently. * A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * Lifting 0 - 15 lbs: Continuously * Lifting 16 - 50 lbs: Frequently * Lifting 51 - 100 lbs: Occasionally * Lifting Over 100 lbs: Occasionally Carrying Requirements * Carrying 0 - 15 lbs: Continuously * Carrying 16 - 50 lbs: Frequently * Carrying 51 - 100 lbs: Occasionally * Carrying Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * Pushing/Pulling 0 - 15 lbs: Continuously * Pushing/Pulling 16 - 50 lbs: Frequently * Pushing/Pulling 51 - 100 lbs: Frequently * Pushing/Pulling Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Customer Relationship Director is responsible primarily for managing and developing new and existing strategic accounts. This position will proactively manage customers in large and complex organizations to maximize satisfaction and retention. The Customer Relationship Director is also responsible for securing new or repeat business by organically growing revenue within assigned account portfolio across the full range of products and services the company can deliver. This position is expected to take clients through the entire sales process, from outreach to close while expanding Encore's end to end service offerings within their assigned account portfolio. The position will be focused on one or more specific sectors or regions. Key Job Responsibilities Sales Management & Account Ownership • Responsible for strategic value selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what an Encore partnership could bring to an event, regionally, nationally, and globally. • Create and implement a contact strategy to strengthen relationships within assigned accounts. • Implement consultative approach to better understand client's business and ultimately grow their business with Encore. • Attend initial kick-off calls to ensure what was agreed upon from complex end to end production sale is delivered from the beginning. • Partner closely with the project delivery team to ensure that clients are pleased with the product and service they receive while identifying areas for continued development improvement. • Attend larger, more complex events with the client, to ensure client satisfaction. • Schedule and execute event debrief calls with Production team. • Review event data and metrics to build a strong rapport with Encore in the future and demonstrate ROI to clients. • Proactively contract repeat events and work to break RFP cycle on large productions or event series within existing account portfolio. • Map key client stakeholders with Encore leadership to aide our goal of deepening B2B relationship within assigned account. • Build and execute upon strategic account plans. • Hold business reviews with clients at least twice per year. Inbound Sales & Qualifying New Accounts • Partner with sales leadership on strategically mapping out the assigned sector / sub sector. • Build strategies and customer pursuit plans that include contact with accounts to conduct an end-to-end event solutions assessment. • Respond to assigned inbound inquiries with speed, positivity and precision. • Schedule online and in-person demonstrations of Encore's products and services to Senior or Director level clients. • Seamlessly turn the business needs of our clients into alignment with the benefits of our products. • Proudly demonstrate Encore's audience engagement impact and demonstrable ROI to position Encore as the partner of choice. • Manage large or complex proposals, presentations, and RFP responses through our sales process, from lead to WIN. • Achieve or surpass quarterly and annual revenue targets including account growth and increased conversion rate. • Take leadership role within industry segment events or associations, through speaking, networking, or attending events to position Encore as a thought leader and partner of choice. Internal Communications • Communicate with leadership regularly to report on sales activity and progress against targets set. • Bring market insights to the business to inform and influence our development roadmap. • Keep CRM and systems up to date and enriched with key business intelligence at all times. • Collaborate with Marketing to create relevant account-based campaigns. • Maintain sales pipeline and consistently review the health of large and complex opportunity to accurately influence revenue projections at all times. Job Qualifications • Bachelor's degree or equivalent • 6+ years proven success in a sales-focused account management environment • Background in the meetings and live events industry (virtual and hybrid events a bonus) • Experience and comfort delivering in person and virtual presentation to Executive level clients • Must take real pride in providing unrivaled care and attention to clients and prospects • Must have a strategic mindset • Strong executive presence • Demonstrated experience of selling over the phone and face-to-face • Strong commercial and financial acumen with experience negotiating large and complex deals • Natural communicator and networker with an appetite for relationship building • Experienced in the disciplined use of customer relationship management (CRM) software • Articulate, with a confident telephone manner, as well as a focused listener • Exceptional customer service standards • Must be a self-starter and self-motivated, but with the ability and willingness to take direction and work in close collaboration with colleagues • Ability to travel regularly based on account development need or strategy Competency Group • Deliver World Class Service • Hospitality • Ownership • Do The Right Thing • Demonstrates Self-Awareness • Drive Results • Ensures Accountability • See The Big Picture • Decision Quality • Manages Complexity • Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDCORP

The Carpenter I, under the supervision of the Fabrication Department manager and foremen, is responsible for performing basic carpentry work on custom exhibits, cabinetry and scenery using industrial woodworking machinery and materials according to specifications and drawings provided by the Manager - Fabrication and the project team. This position reports to the Manager, Fabrication. Key Job Responsibilities Fabrication * Assist in the construction and assembly of carpentry projects into quality exhibits and displays using shop drawings and verbal instructions. * Operate a variety of woodworking machinery including sliding table saw, compound miter saw, band saw, jointer, planer as well as various hand tools. * Verify all calculations to ensure alignment of all components. * Meet tight deadlines without sacrificing quality. * Other duties assigned. Safety * Follow all applicable OSHA and corporate safety protocols and regulations. * Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications * High School Diploma or GED required * 1-3 years of experience in basic carpentry * Demonstrate a working knowledge of current production standard operating, procedures, safety protocols, materials, and installation methods. * Ability to communicate clearly both verbally and through computers, apps, and relevant software. * Experience at working in a collaborative team environment. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work is performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work will be completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Customer Relationship Director is responsible primarily for managing and developing new and existing strategic accounts. This position will proactively manage customers in large and complex organizations to maximize satisfaction and retention. The Customer Relationship Director is also responsible for securing new or repeat business by organically growing revenue within assigned account portfolio across the full range of products and services the company can deliver. This position is expected to take clients through the entire sales process, from outreach to close while expanding Encore's end to end service offerings within their assigned account portfolio. The position will be focused on one or more specific sectors or regions. Key Job Responsibilities Sales Management & Account Ownership * Responsible for strategic value selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what an Encore partnership could bring to an event, regionally, nationally, and globally. * Create and implement a contact strategy to strengthen relationships within assigned accounts. * Implement consultative approach to better understand client's business and ultimately grow their business with Encore. * Attend initial kick-off calls to ensure what was agreed upon from complex end to end production sale is delivered from the beginning. * Partner closely with the project delivery team to ensure that clients are pleased with the product and service they receive while identifying areas for continued development improvement. * Attend larger, more complex events with the client, to ensure client satisfaction. * Schedule and execute event debrief calls with Production team. * Review event data and metrics to build a strong rapport with Encore in the future and demonstrate ROI to clients. * Proactively contract repeat events and work to break RFP cycle on large productions or event series within existing account portfolio. * Map key client stakeholders with Encore leadership to aide our goal of deepening B2B relationship within assigned account. * Build and execute upon strategic account plans. * Hold business reviews with clients at least twice per year. Inbound Sales & Qualifying New Accounts * Partner with sales leadership on strategically mapping out the assigned sector / sub sector. * Build strategies and customer pursuit plans that include contact with accounts to conduct an end-to-end event solutions assessment. * Respond to assigned inbound inquiries with speed, positivity and precision. * Schedule online and in-person demonstrations of Encore's products and services to Senior or Director level clients. * Seamlessly turn the business needs of our clients into alignment with the benefits of our products. * Proudly demonstrate Encore's audience engagement impact and demonstrable ROI to position Encore as the partner of choice. * Manage large or complex proposals, presentations, and RFP responses through our sales process, from lead to WIN. * Achieve or surpass quarterly and annual revenue targets including account growth and increased conversion rate. * Take leadership role within industry segment events or associations, through speaking, networking, or attending events to position Encore as a thought leader and partner of choice. Internal Communications * Communicate with leadership regularly to report on sales activity and progress against targets set. * Bring market insights to the business to inform and influence our development roadmap. * Keep CRM and systems up to date and enriched with key business intelligence at all times. * Collaborate with Marketing to create relevant account-based campaigns. * Maintain sales pipeline and consistently review the health of large and complex opportunity to accurately influence revenue projections at all times. Job Qualifications * Bachelor's degree or equivalent * 6+ years proven success in a sales-focused account management environment * Background in the meetings and live events industry (virtual and hybrid events a bonus) * Experience and comfort delivering in person and virtual presentation to Executive level clients * Must take real pride in providing unrivaled care and attention to clients and prospects * Must have a strategic mindset * Strong executive presence * Demonstrated experience of selling over the phone and face-to-face * Strong commercial and financial acumen with experience negotiating large and complex deals * Natural communicator and networker with an appetite for relationship building * Experienced in the disciplined use of customer relationship management (CRM) software * Articulate, with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with the ability and willingness to take direction and work in close collaboration with colleagues * Ability to travel regularly based on account development need or strategy Competency Group * Deliver World Class Service * Hospitality * Ownership * Do The Right Thing * Demonstrates Self-Awareness * Drive Results * Ensures Accountability * See The Big Picture * Decision Quality * Manages Complexity * Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDCORP

The Event Manager (EM) has overall responsibility for each event production project assigned specific to Special Events/Exhibits and Trade Shows lines of business. This position serves as the primary owner and point-of-contact with all internal departments and the key client contact. At the direction of the Executive Producer, this position manages all phases of the project, including pre-show, on show site, and post-show activities. The EM must manage within the estimated, approved budget by coordinating, administering, and disseminating information to and from the client and all internal stakeholders. This position is responsible for facilitating and communicating the client's needs to the various operating departments within Hargrove as well as with the venues and subcontractors. Event Managers own projects of medium to large scale across Special Events/Exhibits and Trade Shows; requiring advanced levels of expertise and ability as it relates to show size, scale, and custom components. This position has the additional responsibility of supporting the Group Managers and Executive Producers with training and mentoring of fellow staffers and supporting corporate initiatives such as workflow development and standard operating processes and procedures. Key Job Responsibilities * Provide trusted leadership to the cross organizational team to build consensus on the vision, strategy, and execution of each project. * When applicable, responsible for working with Executive Producer (EP) on large projects. * Owns medium to large shows where an EP is not assigned; assuming similar duties as performed by the EP; ensuring core event deliverables. * Assigned to projects by Executive Director based on following criteria: o Teamed with sales manager o Type of Client: Medium to high-profile client o Complexity: Defined SOW, T90 and above o Revenue: Less than $1M+ * Participate in Project Launch Meeting owned by the Sales Account Executive, ensuring a smooth transition to event production project team. * When EP is not assigned, owns, schedules, and leads all internal and client meetings including Pre-Production, Production, Tie-Down, Exhibit Roundup, and Post-Show Wrap-up meetings, providing all vital communication and documentation. * Responsible for the successful briefing and handover to onsite staff. * Overall budget management, costings, and profit margins for each job; including planning and project timeline management. * Responsible for the completion of appropriate work orders and detailed order forms in timely fashion including items such as graphic submission, proof-reading, shop orders, etc. * Will work closely with venue CSM to manage space allocation. * Manage all show dates and accurately maintain Forms database. * Manage the completion and updating of all floor plans, including initial fire marshal requirements. * Attend client meetings and site inspections as required. * Coordinating all install/dismantling requirements and schedules with operations. * Coordinate all logistical requirements and schedules with venue contacts. * Manage the submitting of requisitions for the procurement of subcontracted rentals and services (furniture, plants, AV, linens, etc.) or special materials (fabrics, substrates, etc.) and ensuring timely delivery and return of goods as contracted. * Make provisions for any necessary licenses, permits, and/or certificates as needed. * Participate and support corporate initiatives for improving infrastructure, processes, and procedures. * Coordinate graphics collection and dissemination; including receiving files from client, collecting logos, ensure internal departments have correct, final, client-approved file. * Collaborate with design department to create renderings and communicate to client. * Other duties as assigned. Job Qualifications * Bachelor's degree or higher in Business, Marketing, Event Planning, Communications, or a related area of study or equivalent industry experience * 3+ years of event production experience including special events and trade shows * 1+ years of direct account/client management * Excellent customer service skills and the ability to work with cross-functional teams across many levels of management, including the executive leadership * Budget monitoring and management * Works well both independently and as a team player, both in the office and at show site with little to no supervision * Fluent using the English language, along with excellent written and oral communication skills * Positive approach to teamwork, sales and problem solving * Detail oriented, strong organizational skills, and works well under pressure * Microsoft Office 365 experience required * Certified Meeting Planner certification preferred * Ability to pass a high-level background check * Willingness to travel ( Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Event Venue Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based on an individual venue or a representation of venues in that city or area. Office Work is performed in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Most work will take place in a climate-controlled environment. Surroundings at times can be chaotic, high energy, and noisy, with high traffic volumes, dusty, and exposure to weather conditions. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training. Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities. * Create high-end, large event, advanced technology solutions for Encore's existing and potential customers. * Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners. * Value People by attending internal and external customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Address customer complaints and concerns, and effectively resolve issues. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Assist Director in setting sales quotas and assigning leads. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. * Support sales team members with pipeline management, creating effective sales strategies, and implementing best practices. People Development * Provide direct leadership and guidance to Sales Team members. * Train, mentor and coach sales team members. * Partner with Sales Team members to provide support and guidance on large complex events. * Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. * Participate in regional or national committees as requested by sales leadership. * Facilitate training at location or within home region as needed to increase the sales teams' skills. Job Qualifications * BS/BA or 3+ years of Encore or equivalent experience required * Minimum 2+ years of sales experience required * Prior sales experience in audiovisual, technology or hospitality experience preferred Knowledge of sales process required in addition to the ability to read and decipher financial reports and records * Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge * Superior communication and presentation skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0 hours per day * Grasping: 0 hours per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Full-time Description Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 50 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a 4% company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $24.00 per hour

The Producer is accountable for the successful planning, management, and execution of production events. The Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems, and optimizing the deployment of production resources. The Producer partners with senior production staff to execute elements of complex shows. This position serves as the primary point of contact for customers once the handoff from a seller has been completed. The Producer reports to the Associate Director, Event Production. Key Job Responsibilities Organizational Leadership * Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline. * Responsible for the creation, analysis, and execution of project budgets and plans, partnering with the appropriate discipline leads to mitigate risks and sub-rental spend. * Responsible for ensuring all work is delivered within target contribution margins. * Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project. * Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. * Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards. * Support, sponsor and execute all company initiatives. * Communicate goals and objectives to Event Execution team members clearly and frequently. * Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook. Production Management * Manages events with a scope that qualifies for production services * Responsible for leading a team, assigning responsibilities, setting expectations, and executing the event. * Maintain the global perspective of the account to ensure ongoing client satisfaction and continuity across all events. * Serve as a strategic partner for the customer to realize their vision from concept to execution. * Complete a post-show event report to communicate account intelligence with show team on a per event basis. * Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients. * Responsible for addressing client needs by organizing client meetings, creating, and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion. * Execute project planning of events utilizing Encore's project management software. * Responsible for properly planning resources and logistics across all assigned production work. * Required to have familiarity with all new and existing Encore equipment and services. * Partner with the market sales team by directly providing scoping and pricing for production projects. Job Qualifications * Bachelor's Degree or equivalent experience * 5+ years of Production or Show Experience required * Excellent communication skills including written, oral and presentation * Ability to listen carefully, responds intelligently, and follows up appropriately and consistently * Position requires computer knowledge * Self-motivated, self-starter, sense of urgency, personable and team oriented * Detail and service oriented with strong organizational skills * Ability to consistently meet deadlines Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Up to 75% Travel May Be Required The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1 #INDOPER

Foreman team member is responsible for supervising the workflow tasks assigned to fabrication department employees, managing project work orders, timelines, product quality, and assuring customer needs are satisfied. Reports to Manager - Fabrication. Key Job Responsibilities Fabrication - Assist the Manager - Fabrication in the development and execution of operational plans that achieve all departmental and project goals. - Provide supervision and leadership both by example and direction to all team members. - Manage assigned projects and assigned team members to project completion, ensuring all details are inspected for production quality and customer satisfaction. - Provide leadership and supervision with team members daily time management. - Maintain production schedule and labor budgets. - Work on multiple projects simultaneously. - Meet tight deadlines while maintaining quality. - Train in other areas in fabrication shop. - Fabricate and assemble components if necessary. - Adhere and enforce all company policies and procedures. - Other duties assigned. Safety - Follow all applicable OSHA and corporate safety protocols and regulations. - Enforce best practices with safety; use of tools, machinery, equipment while providing training on safety gear and procedures. - Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications - Minimum 5+ years related supervisory experience related to fabrication, production, exhibits, special events or project management. - Strong working knowledge of CNC machining, metal fabrication and finishing methods required. - Working knowledge of current production standard operating procedures, safety protocols, materials, and installation methods unique to our business. - Working knowledge of minor electrical work; receptacles, LED lighting, lift mechanisms. - Proven supervisory experience in leading multiple projects and team members. - Delegate responsibilities to team members, and contractors. - Ability to interpret technical documentation and artistic renderings to support fabrication and production. - Ability to organize projects and teams through multiple departmental input. - Communicate verbally, computers, apps, and relevant software. - Experience at leading in a collaborative team environment. Competencies Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require \#INDOPER Salary Pay Range: $24.10 - $29.53 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Scenic artist is responsible for accurately executing custom designs and detailing on scenic elements to projects. Working closely with the fabrication manager, paint supervisor, production manager, and the design-creative team in the layout, painting, texturing, sculpting, and detailing of all hard scenic elements of a project. This position reports to Manager - Fabrication. Key Job Responsibilities Fabrication • Interpret design renderings and callouts. • Finsihes, lacquers, tints, was, spray finishing, brush, etc. • Custom mix and match paint. • Prime, finish coat, and seal all hard scenic pieces. • Sculpt and carve. • Touch up, rework, and maintenance on completed projects. • Create pounces patterns and stencils. • Attend show site installations as needed. • Other duties as assigned. Safety • Follow all applicable OSHA and corporate safety protocols and regulations. • Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications • 3 + years' experience in scenic artistry, finish painting, and carving or equivalent experience. • High School Diploma, GED or equivalent experience required. • Knowledge and proficiency with scenic or faux painting techniques and basic carving. • Ability to read and interpret working drawings and renderings. • Ability to follow directions with scheduled hours. • Ability to work both in a collaborative team environment and work independently as the project dictates. • Communicate verbally, through computers, apps, and relevant software. • Meet tight timelines and strict deadlines. Competency Group Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work is performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work will be completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. • Develops self as subject matter expert in discipline of specialty. • Stays current with technology and industry trends. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • 5+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required. • 4-5 years of customer service or hospitality experience is preferred. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Strong customer, client and coworker interface experience and abilities. • Self-starter/works independently. • A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements Lifting 0 - 15 lbs: Continuously Lifting 16 - 50 lbs: Frequently Lifting 51 - 100 lbs: Occasionally Lifting Over 100 lbs: Occasionally Carrying Requirements Carrying 0 - 15 lbs: Continuously Carrying 16 - 50 lbs: Frequently Carrying 51 - 100 lbs: Occasionally Carrying Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements Pushing/Pulling 0 - 15 lbs: Continuously Pushing/Pulling 16 - 50 lbs: Frequently Pushing/Pulling 51 - 100 lbs: Frequently Pushing/Pulling Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Carpenter I, under the supervision of the Fabrication Department manager and foremen, is responsible for performing basic carpentry work on custom exhibits, cabinetry and scenery using industrial woodworking machinery and materials according to specifications and drawings provided by the Manager - Fabrication and the project team. This position reports to the Manager, Fabrication. Key Job Responsibilities Fabrication • Assist in the construction and assembly of carpentry projects into quality exhibits and displays using shop drawings and verbal instructions. • Operate a variety of woodworking machinery including sliding table saw, compound miter saw, band saw, jointer, planer as well as various hand tools. • Verify all calculations to ensure alignment of all components. • Meet tight deadlines without sacrificing quality. • Other duties assigned. Safety • Follow all applicable OSHA and corporate safety protocols and regulations. • Maintain a safe working environment by maintaining a clean, organized workspace. Job Qualifications • High School Diploma or GED required • 1-3 years of experience in basic carpentry • Demonstrate a working knowledge of current production standard operating, procedures, safety protocols, materials, and installation methods. • Ability to communicate clearly both verbally and through computers, apps, and relevant software. • Experience at working in a collaborative team environment. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Fabrication Work is performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work will be completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training. Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology. Key Job Responsibilities Revenue Generation • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. • Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities. • Create high-end, large event, advanced technology solutions for Encore's existing and potential customers. • Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Understand event cost structure and incorporates into solution designs according to established profitability guidelines. Relationship Management • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. • Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners. • Value People by attending internal and external customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Address customer complaints and concerns, and effectively resolve issues. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. • Ensure all known opportunities are in CRM and completely accurate and updated at all times. • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. • Assist Director in setting sales quotas and assigning leads. • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. • Support sales team members with pipeline management, creating effective sales strategies, and implementing best practices. People Development • Provide direct leadership and guidance to Sales Team members. • Train, mentor and coach sales team members. • Partner with Sales Team members to provide support and guidance on large complex events. • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. • Participate in regional or national committees as requested by sales leadership. • Facilitate training at location or within home region as needed to increase the sales teams' skills. Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ years of sales experience required • Prior sales experience in audiovisual, technology or hospitality experience preferred Knowledge of sales process required in addition to the ability to read and decipher financial reports and records • Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge • Superior communication and presentation skills Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 4-5 hours per day • Standing: 2-3 hours per day • Walking: 2-3 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0 hours per day • Grasping: 0 hours per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs*: Occasionally • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.